Entrust Datacard Q20020 User Manual
XPS Card Printer
Installation and User Guide
February 2011
REVISION LOG
Revision Description Date
A Combined XPS Card Printer Guide and the Installation Guide into
one document
1/20/2011
XPS Card Printer Installation and User Guide 2
HOW-DO I… QUICK LINKS TO FREQUENTLY ASKED QUESTIONS
LOAD SUPPLIES
Load Cards
Load Print Ribbon
Load Cleaning Roller
Install Ribbon Cartridge
INSTALL OPTIONAL EQUIPMENT
Install a Large Output Hopper
Install a 200-Card Input Hopper
Install the Lock Option
PRINT CARDS
Print a Driver Sample Card
Print a Printer Test Card
Print on Both Sides of the Card
Print More Than One Copy of a Card
Set the Print Resolution
Rotate the Card
Change a Card Design
Adjust the Colors Printed
Brightness
Contrast
Color Balance
Print Blocking
Use Print Blocking Escapes
About Printing Areas
Topcoat Add Statement
Topcoat Remove
Full Card Topcoat Options
CLEAN THE PRINTER
Run a Cleaning Card
Clean the Printhead
USE THE LCD PANEL
Change the LCD Backlight
View the Serial Number
View Card Counts
Get the Printer Network IP Address
Get the Printer USB IP Address
Set the IP Address Type
USE PRINTING PREFERENCES
Open Printing Preferences
From My XPS Card Printer
From Windows 7 or Vista Start menu
From the Start Menu in Windows XP
USE PRINTER PROPERTIES
Open Printer Properties
From My XPS Card Printer
From Windows 7 or Vista Start Menu
From the Start Menu in Windows XP
Printer Permissions
View the Driver Version
View Card Counts
View Network Information
View Printer Status
Printer Status
Port Type
Printer Information
Option information
Supplies
Test
How to Set the Driver Network Port Value
USE MAGNETIC STRIPE
Set Magnetic Stripe Coercivity
Use Magnetic Stripe Escapes
Magnetic Stripe Escapes
Supported Escape Codes
Use Magnetic Stripe Fonts
Encode Magnetic Stripe without Printing
Print Blocking
Use Print Blocking Escapes
About Printing Areas
Set the Print Area
Topcoat Add Statement
Topcoat Remove
Full Card Topcoat Options
OPEN THE PRINTER MANAGER
How to Open the Printer Manager
XPS Card Printer Installation and User Guide 3
Contents
Revision Log ............................................................................................................................ 2
How-Do I… Quick links to Frequently Asked Questions ............................................................ 3
Contents .................................................................................................................................. 5
Welcome to Card Printer Information .................................................................................... 11
About the Printer ................................................................................................................... 12
Printer Components ................................................................................................................ 13
Printer with Single-Feed Slot ................................................................................................... 13
Printer with Input Hopper ....................................................................................................... 13
Inside a single-feed or hopper-equipped printer .................................................................... 14
Printer with Duplex Option ..................................................................................................... 14
Inside a printer with a duplex option ...................................................................................... 15
Printer Configuration Label ..................................................................................................... 16
Printer System ......................................................................................................................... 17
Tasks and Users ....................................................................................................................... 17
Installation Requirements...................................................................................................... 19
PC Requirements ..................................................................................................................... 19
Site Requirements ................................................................................................................... 20
Electrical Requirements .......................................................................................................... 21
Install the Printer ................................................................................................................... 22
Choosing Your Installation Method ......................................................................................... 23
Connecting More Than One Printer ........................................................................................ 23
Prepare the Printer .................................................................................................................. 25
Load Cards ............................................................................................................................... 25
Load Print Ribbon .................................................................................................................... 25
Load Cleaning Roller ................................................................................................................ 26
Install Ribbon Cartridge ........................................................................................................... 27
Install the Printer Driver .......................................................................................................... 28
USB Installation using the Installation CD ............................................................................... 28
USB Installation using a downloaded driver ........................................................................... 31
Network Installation using the Installation CD ........................................................................ 35
Network Installation using a downloaded driver .................................................................... 39
Ret
rieve the Printer IP Address ............................................................................................... 44
Printing Cards ........................................................................................................................ 46
Printing Cards: Printer with Input Hopper .............................................................................. 47
Printing from ID Software........................................................................................................ 47
Printing from Other Software .................................................................................................. 47
Printing Cards: Printer with Single Feed Slot ........................................................................... 48
Printing from ID Software........................................................................................................ 48
Printing from Other Software .................................................................................................. 48
Using the Printer.................................................................................................................... 49
XPS Card Printer Installation and User Guide 5
Use the Front Panel ................................................................................................................. 50
Use the LCD Menus ................................................................................................................. 52
LCD Menus ............................................................................................................................... 52
Messages and Conditions ........................................................................................................ 53
Messages on the Printer .......................................................................................................... 53
Messages on the XPS Card Printer Driver ............................................................................... 53
Messages on the Printer Manager .......................................................................................... 53
Other Messages ....................................................................................................................... 53
Responding to Messages ......................................................................................................... 54
Printer Driver Messages .......................................................................................................... 63
Clean the Printer ..................................................................................................................... 66
Run a cleaning card ................................................................................................................. 66
Clean the printhead ................................................................................................................. 67
Card Design and Setup ........................................................................................................... 69
Card Components .................................................................................................................... 70
Color Printing ........................................................................................................................... 71
Print Ribbon ............................................................................................................................. 71
Managing Color ....................................................................................................................... 71
Printing Text ............................................................................................................................ 71
Printing Graphics ..................................................................................................................... 72
Monochrome Printing ............................................................................................................. 73
Monochrome Panels in Full-Color Ribbon ............................................................................... 73
Monochrome Ribbon .............................................................................................................. 73
Printing Bar Codes ................................................................................................................... 73
Printing Text ............................................................................................................................ 74
Printing Graphics ..................................................................................................................... 74
Topcoat Printing ...................................................................................................................... 75
Card Design: Magnetic Stripe .................................................................................................. 76
About Magnetic Stripe ............................................................................................................ 76
Magnetic Stripe Formats ......................................................................................................... 76
Card Design: Smart Card .......................................................................................................... 78
ut Smart Card .................................................................................................................... 78
Abo
Requirements .......................................................................................................................... 78
Smart Card Codes on the Printer Label ................................................................................... 78
Printing and Non-Printing Areas .............................................................................................. 79
Standard Magnetic Stripe Area ............................................................................................... 79
Smart Card Non-printing Area ................................................................................................. 79
Other Areas ............................................................................................................................. 79
Card Layout.............................................................................................................................. 81
Backgrounds ............................................................................................................................ 81
Image Placement ..................................................................................................................... 81
Badges ..................................................................................................................................... 81
XPS Card Printer Installation and User Guide 6
Settings .................................................................................................................................... 82
Windows Properties and Preferences ..................................................................................... 82
Printer Manager ...................................................................................................................... 82
Printer Driver ......................................................................................................................... 83
Communication with the Printer ............................................................................................. 84
Using the driver ....................................................................................................................... 85
Updates, Upgrades, and More ............................................................................................... 86
Updates ................................................................................................................................... 86
Updating the Driver ................................................................................................................. 86
Upgrades and Printer Options ................................................................................................. 87
Deviations ................................................................................................................................ 87
Removing a Printer from a Windows PC ................................................................................. 88
Troubleshooting .................................................................................................................... 91
Tools for Troubleshooting ....................................................................................................... 91
Locate the problem ................................................................................................................. 91
Fixing the Printer System ......................................................................................................... 92
The XPS Card Printer Driver ..................................................................................................... 93
ID Software .............................................................................................................................. 93
Using the Printer Plug-in ......................................................................................................... 93
Other Components of the System ........................................................................................... 93
Installation Troubleshooting ................................................................................................... 94
USB Installation Troubleshooting ............................................................................................ 94
Network Installation Troubleshooting .................................................................................... 95
Driver Problems ....................................................................................................................... 97
The driver does not detect the network-connected printer ................................................... 97
The driver does not detect the USB-connected printer .......................................................... 97
Unexpected messages appear ................................................................................................. 98
The driver status or Windows print queue does not provide expected data ......................... 98
Card Appearance ................................................................................................................... 100
Something did not print ........................................................................................................ 100
Printing includes unexpected data ........................................................................................ 100
The co
lor printing has flaws .................................................................................................. 101
The printing is too light ......................................................................................................... 102
The printing in too dark ......................................................................................................... 103
The monochrome printing has flaws ..................................................................................... 103
Magnetic Stripe ..................................................................................................................... 104
For Managers Only ................................................................................................................ 106
Supplies and Parts ............................................................................................................... 107
Print Ribbon ........................................................................................................................... 108
Color Print Ribbon ................................................................................................................. 108
Monochrome Print Ribbon .................................................................................................... 108
Print Ribbon Storage Guidelines ........................................................................................... 109
Cards ...................................................................................................................................... 110
XPS Card Printer Installation and User Guide 7
Card Size ................................................................................................................................ 110
Card Material ......................................................................................................................... 110
Pre-Punched Cards ................................................................................................................ 110
New Cards for Color Printing ................................................................................................. 110
Adhesive Backed Cards .......................................................................................................... 110
Card Quality Guidelines ......................................................................................................... 111
Card Surface .......................................................................................................................... 111
Card Handling ........................................................................................................................ 111
Card Storage .......................................................................................................................... 111
Replacement Parts ................................................................................................................ 112
Printhead Cartridge ............................................................................................................... 112
Print Ribbon Cartridge ........................................................................................................... 112
Cleaning Supplies ................................................................................................................... 112
Cleaning Roller Spindle .......................................................................................................... 112
Large Output Hopper Option ................................................................................................ 112
Lock Option............................................................................................................................ 112
Power Supply ......................................................................................................................... 112
200-Card Input Hopper ......................................................................................................... 112
Cables used with the Printer ................................................................................................. 113
Data Cable ............................................................................................................................. 113
USB Cable .............................................................................................................................. 113
Network Cable ....................................................................................................................... 113
Smart Card Cable ................................................................................................................... 113
Power Cable ........................................................................................................................... 113
How-To Topics ..................................................................................................................... 114
How to Install a Large Output Hopper .................................................................................. 116
How to Install the 200-Card Input Hopper Option ................................................................ 118
Install the Lock Option ........................................................................................................... 119
How to Adjust the Colors Printed .......................................................................................... 120
Brightness .............................................................................................................................. 120
Contrast ................................................................................................................................. 121
r Balance ......................................................................................................................... 121
Colo
How to View Card Counts using the Driver ........................................................................... 123
How to View Card Counts from the Printer LCD Menu ......................................................... 124
How to Change a Card Design ............................................................................................... 126
How to Run a Cleaning Card .................................................................................................. 127
How to Clean the Printhead .................................................................................................. 128
How to Set the Driver Network Port Value ........................................................................... 129
How to Encode Magnetic Stripe without Printing ................................................................. 130
How to Change the LCD Backlight ......................................................................................... 131
How to Get the Printer Network IP Address ......................................................................... 132
How to Get the Printer USB IP Address ................................................................................. 133
XPS Card Printer Installation and User Guide 8
How to Load Cards ................................................................................................................ 134
How to Load Ribbon .............................................................................................................. 135
Load Cleaning Roller .............................................................................................................. 136
Install Ribbon Cartridge ......................................................................................................... 136
How to Open Printing Preferences ........................................................................................ 137
Open Preferences from My XPS Card Printer ........................................................................ 137
Open Preferences from the Start Menu in Windows 7 or Vista ........................................... 137
Open Preferences from the Start Menu in Windows XP ....................................................... 138
How to Open the Printer Manager ........................................................................................ 139
How to Open the Printer Properties ..................................................................................... 141
Open Printer Properties from My XPS Card Printer .............................................................. 141
Open Printer Properties from the Start Menu in Windows 7 or Vista .................................. 142
Open Printer Properties from the Start Menu in Windows XP ............................................. 142
Printer Permissions ............................................................................................................... 143
How to Print Driver Sample Cards ......................................................................................... 144
How to Print a Printer Test Card ........................................................................................... 145
How to Print on Both Sides of the Card ................................................................................ 146
How to Print More Than One Copy of a Card ........................................................................ 148
How to Rotate the Card ......................................................................................................... 149
How to View Printer Status ................................................................................................... 150
Printer Status ......................................................................................................................... 150
Port Type ............................................................................................................................... 151
Printer Information ............................................................................................................... 151
Option information................................................................................................................ 151
Supplies ................................................................................................................................. 151
Test ........................................................................................................................................ 151
How to Find the Printer Serial Number ................................................................................. 152
Viewing the Serial Number from the Front Panel ................................................................. 152
How to Set Magnetic Stripe Coercivity .................................................................................. 153
How to Set the Print Area ...................................................................................................... 154
How to Set the Print Resolution ............................................................................................ 155
How to Set Static IP Address Type ......................................................................................... 156
How to Use Print Blocking Escapes ....................................................................................... 158
ut Printing Areas ............................................................................................................. 158
Abo
Print Blocking ......................................................................................................................... 159
Topcoat Add Statement ........................................................................................................ 159
Topcoat Remove .................................................................................................................... 159
Full Card Topcoat Options ..................................................................................................... 159
How to Use Magnetic Stripe Escapes .................................................................................... 161
Using Magnetic Stripe Escapes .............................................................................................. 161
Supported Escape Codes ....................................................................................................... 162
How to Use Magnetic Stripe Fonts ........................................................................................ 163
XPS Card Printer Installation and User Guide 9
How to View the Driver Version ............................................................................................ 165
How to View Network Information ....................................................................................... 166
Legal Notices ....................................................................................................................... 167
XPS Card Printer Installation and User Guide 10
WELCOME TO CARD PRINTER INFORMATION
This manual describes the XPS Card Printer and how to use it.
Before you use the printer, install and set up the printer. In most cases, install the Windows
driver for the printer as part of setup. See
Please read this Printer Guide thoroughly before you use the printer.
Each card program has specific features, and it is important for you to understand the features
of your card program. Talk with your supervisor, system administrator, or other person to
understand the features of your card program. It will help you to successfully print cards using
the printer.
Install the Printer for the steps to follow.
XPS Card Printer Installation and User Guide 11
ABOUT THE PRINTER
Card printers are compact printers that apply
images and text to plastic cards. The card
printer can print full-color and monochrome
images, depending on the type of print ribbon
installed.
There are several options available for the card
printer including magnetic stripe, smart card,
automatic duplex, and reject hopper. The
configuration label on the printer can help you
determine the options installed. See the
Configuration Label for more information about
the factory-installed options.
The card printer is available with an input hopper or with a single feed slot, and with or without
automatic duplex. Click one of the following to view the different options:
•
View a simplex printer with an input hopper
•
View a simplex printer with a single feed slot
View a duplex printer.
•
Printer
HINTS & TIPS
• The printer is designed to issue cards either one at a time or in batches — up to 100 cards at
a time. An optional 200-card input hopper is available for some printers.
• A busy issuance site might issue up to 10,000 cards a month.
• Often, a site will have busy times and slow times. During busy times, the site might use more
than one printer to keep up with demand.
XPS Card Printer Installation and User Guide 12
Printer Components
Printer with Single-Feed Slot
Printer with Input Hopper
XPS Card Printer Installation and User Guide 13
Inside a single-feed or hopper-equipped printer
Printer with Duplex Option
XPS Card Printer Installation and User Guide 14
Inside a printer with a duplex option
XPS Card Printer Installation and User Guide 15
Printer Configuration Label
The printer has a label on the side of the cover arm that shows the components installed. Find
the label on the side of the cover arm:
The label shows:
• Printer name, which also appears on the model label
• Configuration, which includes options in the printer:
o Date and country of assembly
o The MAC address to use when the printer is
connected using an Ethernet network
The printer label provides information that is useful when
requesting service. It can also help you know the
components installed. Some components might be installed
by the dealer or sales group. The information for those
items should be hand-written on the label.
XPS Card Printer Installation and User Guide 16
Printer System
The card printer is used with other equipment and software to create a card production system.
The system produces cards for a specific purpose and the cards must meet requirements. Ask
about the requirements for cards that you produce, or see
requirements.
The system can include:
• A PC, with software to support the
printer, such as:
o The XPS Card Printer Driver
for Windows.
o ID software designed
specifically to capture,
format, and save the data for
cards.
o A retail application such as
Microsoft® Word or Adobe®
Photoshop®.
o
See PC Requirements.
Card Design and Setup for typical
• "Capture" devices, such as:
o A digital camera to take
photos for ID badges and other cards, connected to the PC.
o A signature capture pad or fingerprint reader.
• The printer with supplies and a facility power source.
• A data connection between the printer and PC, which can be a USB connection or a
network connection (Do NOT use both connections with one printer.)
Tasks and Users
In most work places, more than one person uses the printer. Each person might use it
differently.
• The Operator makes cards using the printer, loads supplies, and handles minor
problems such as a card jam.
• The Manager sets up the card making system, sets up card designs, and might identify
new ways to use the card printer in the organization.
Information for Users
This guide provides operator information and describes how to install, use the printer, and
perform routine tasks.
An additional Solutions Guide is available for use by Administrators or by professionals designing
a new system for printing cards.
When the XPS Card Printer Driver is installed, the information is also installed. The installation
XPS Card Printer Installation and User Guide 17
creates a Windows desktop icon called My XPS Card Printer. Use My XPS Card Printer to choose
the user level. This sets the type of information you view.
Using My XPS Card Printer, you can also:
• Open the Printers Window to view
the status of the printer and to view
settings.
• Print a guide on a paper printer.
• Link to the web site.
For non-Windows Users
The information for the card printer can be
viewed and printed from other operating
systems, such as Linux.
Insert the Driver CD into the PC, open a file
and folder browser, and open the
Documentation folder. Select a document to view.
My XPS Card Printer is a Windows application. It does not run on non-Windows operating
systems.
XPS Card Printer Installation and User Guide 18
INSTALLATION REQUIREMENTS
Your installation method depends on how many users will print to the card printer, the
operating system you will use to send card data and other decisions in your environment. This
section describes:
•
PC Requirements
Site Requirements
•
•
Electrical Requirements
Choosing your installation method
•
PC Requirements
Use a PC that meets or exceeds the following:
• A 32- or 64-bit processor, running at 1 GHz or faster
• Memory (RAM):
o 2 GB or more
o At least 1GB free space on the hard drive
• One of the following operating systems:
o Windows 7, 32- or 64-bit
o Windows Vista, 32- or 64-bit
o Windows XP, 32-bit
Windows MSXML 6.0 and the Windows XPS Essentials pack are required
to install the printer driver. The driver installer checks the operating
system for these files and installs them if needed.
o Windows 2003 Server, 32- or 64-bit
o Windows 2008 Server, 32- or 64-bit
• Apple® Bonjour® for Windows is required to install the printer driver. The driver installer
checks the operating system for this application and installs it if needed.
• USB 2.0 port or Ethernet network connection
• ID software to capture and organize the data to appear on each card.
Requirements for a Network Connection
To install a printer on a network, the following components are required:
• An Ethernet network that uses the TCP/IP protocol and can run at 100 megabits per
second, also called 100base-T. Printers also support 10base-T.
• An Ethernet cable to connect the printer to the network. An Ethernet cable is not
supplied with the printer.
• A PC that meets the requirements listed above, that is connected to and communicating
with the network.
XPS Card Printer Installation and User Guide 19
• You can connect many network printers to one PC. The maximum number of printers
depends on the capacity of the network to deliver data to the printer.
Requirements for a USB Connection
To install a printer using a USB connection, the following components are required:
• A high speed USB port. USB 2.0 is recommended..
• A USB cable to connect the printer to the PC. A USB cable is supplied with the printer.
• A PC that meets the requirements listed above.
• If you need to connect two card printers to a PC with one USB port, use a single,
independently-powered USB hub to which both printers can be connected.
• Up to four card printers can be connected to a PC using USB cables.
Site Requirements
Set up and use the printer in an environment that meets the following requirements.
• Provide space for the printer and for clearance around the printer. The printer
dimensions and clearance area is shown in the table below.
Printer
Model
SD260 10.00
SD260 w/
Smart Card
SD360 10.00
CD800
Simplex
CD800
Duplex Plus
*Options such as a large output stacker and 200-card input hopper add height to the
printer. Additional clearance is required when using these options.
XPS Card Printer Installation and User Guide 20
A B C D E F G
8.80
254
10.00
254
254
10.00
254
10.00
254
224
8.80
224
8.80
224
8.80
224
8.80
224
Dimensions (inches/mm)
4.00
102
4.00
102
4.00
102
4.00
102
4.00
102
6.85
174
6.85
174
6.85
174
8.79
223
8.79
223
4.00
102
4.00
102
4.00
102
4.00
102
4.00
102
15.37
XXX
21.21
539
21.21
539
17.37
441
21.21
539
4.00
102
4.00
102
4.00
102
4.00
102
4.00
102
• Place the printer in an environment with temperatures ranging from 60° F to 95°
SD260
110-240V/50-60 Hz/3.0 Amp
F (15° C to 35° C).
• Use a single phase, 3-wire, grounded receptacle.
• Keep all dust, dirt, food, and liquids away from the printer.
• Keep paper and foreign materials off the printer.
• Place the printer on a sturdy, level surface.
• Place the printer away from direct sunlight.
• Do not place printer near heating ducts, fans, or other air vents.
• Do not use the printer for purposes other than the intended use.
• Prevent debris from entering the printer.
• Place the printer in a clean office environment.
Electrical Requirements
The power supply has earned the ENERGY STAR® and is rated as follows:
Printer Model Electrical Requirements
SD360 110-240V/50-60 Hz/3.0 Amp
CD800 110-240V/50-60 Hz/3.0 Amp
The power supply detects the input voltage, and works within the range stated. The printer is
ENERGY STAR qualified only when used with the included power supply.
XPS Card Printer Installation and User Guide 21
INSTALL THE PRINTER
This section provides information about installing the printer and driver on a PC running a
supported Windows operating system. Printer installation includes preparing the printer and
then installing the driver.
Most often, the driver is installed using the installation CD shipped with the printer. The driver
installation procedure prompts you to power on the printer and when to connect cables.
Installation includes the following steps:
1.
Choosing Your Installation Method
2.
Prepare the printer
•
Load cards
Load print ribbon
•
•
Load cleaning roller
3.
Install the driver
XPS Card Printer Installation and User Guide 22
Choosing Your Installation Method
Your installation method depends on how many users will print to the card printer, the
operating system you will use to send card data and other decisions in your environment.
The printer can be installed using one of the following installation methods:
Driver CD The printer ships with a CD in the printer carton. In most cases, install the driver
from the CD using one of the following cable types:
• Install the Driver using a USB cable
• Install the Driver using a Network cable
Download If you do not have access to the installation CD, install the driver from a
downloaded driver file:
• Install the printer using a USB connection and a downloaded driver file
• Install the printer using a Network connection and a downloaded driver file
Connecting More Than One Printer
There are several choices for connecting more than one printer to a PC or for having more than
one PC connected to a printer. You can connect to several printers installed on a network, or
connect multiple printers to a PC using USB cables.
Use the following guidelines to install more than one printer using USB cables:
• Connect and install one printer at a time. The PC cannot run more than one installation
program at a time.
• USB protocol allows devices to be connected to the PC through another USB device. USB
protocol also uses hubs to which multiple USB devices can be connected.
o If you need to connect two card printers to a PC with one USB port, use an
independently-powered USB hub to which both printers can be connected.
• Up to four card printers can be connected to a PC using USB cables.
• Use one powered high-speed (USB 2.0) hub. Do not daisy-chain multiple hubs.
• The printer(s) must be powered on for the PC to detect it. It must remain powered on
during installation.
To Install Additional Printers
For each USB printer installed after the initial USB installation, follow these instructions:
1. Load supplies and then power on the printer. See
follow.
2. Log on to the PC as a user with Administrator access.
3. Connect the printer to the PC using a USB cable.
4. The operating system detects the new device. It might display a popup during
installation.
Prepare the Printer for the steps to
5. If the operating system does not display a popup within a few minutes, check the
XPS Card Printer Installation and User Guide 23
Printers window to see if the icon for the new printer is displayed. At times, the
software installs without displaying the popup.
6. The operating system usually uses the existing driver files to install the driver for this
printer. Insert the driver CD only if you are prompted for it.
Using more than one printer on a PC
When using more than one printer on a PC, keep the following in mind:
• Select the printer to use in the ID software or other application. Card jobs will be sent to
the selected printer even if more than one card printer is attached to the PC.
• When messages are displayed, the title bar of the message box displays the name of the
printer causing the message. Keep track of which printer has which name.
• Each printer has its own icon in the Printers window, and each printer has separate
Properties and Printing Preferences dialog boxes. Settings are not shared among
printers.
XPS Card Printer Installation and User Guide 24
Prepare the Printer
Prepare the printer to print cards by installing supplies including blank card stock, print ribbon,
cleaning roller, and optional equipment. For more information on optional equipment, see
Install Printer Options.
Load Cards
If you are using a manual feed printer,
skip this step and keep a supply of blank
cards close to the printer. For printers
with an input hopper, continue with these
steps:
1. Open the input hopper (a).
2. Fan cards before placing them into
input hopper (b).
Insert magnetic stripe cards with the
stripe down and toward the righthand side of the input hopper.
3. Close input hopper (c).
Load Print Ribbon
Load the ribbon when you install the printer and when the ribbon runs out.
1. Open the printer's top cover.
XPS Card Printer Installation and User Guide 25
2. Remove the print ribbon cartridge.
3. Load a full roll of print ribbon onto the spindle closest
to the cartridge handle.
4. Place the empty spool on the spindle with the black
gear.
5. Wind the empty spool counter-clockwise one full turn.
Load Cleaning Roller
Load a new cleaning roller with each new
roll of print ribbon.
The printer ships with the cleaning roller
spindle installed on the print ribbon
cartridge.
1. Remove the cleaning roller spindle
from the ribbon cartridge and slide
the continuous cleaning sleeve onto
the spindle (a).
2. Snap the spindle with sleeve installed
back onto the ribbon cartridge (b).
3. Remove the protective wrapper from
the cleaning sleeve (c).
XPS Card Printer Installation and User Guide 26
Install Ribbon Cartridge
Install the assembled print ribbon cartridge into the
printer.
1. Hold the print ribbon cartridge by the handle and
lower into the printer with the handle toward the
front of the printer.
2. Check to see that the ribbon cartridge is correctly
positioned in the guides.
3. Close the printer cover.
XPS Card Printer Installation and User Guide 27
Install the Printer Driver
This section provides information about installing the printer driver on a PC running a supported
Windows operating system. See
Most often, the driver is installed using the installation CD shipped with the printer. The driver
installation procedure prompts you to power on the printer and when to connect cables.
Use one of the following links to view instructions about how to install the printer driver:
•
USB Installation using the Installation CD
USB Installation using a downloaded driver
•
•
Network Installation using the Installation CD
•
Network Installation using a downloaded driver
PC Requirements for a list of supported operating systems.
USB Installation using the Installation CD
1. Log on to the PC as a user with Administrator access.
2. Insert the driver CD in the PC's drive. The driver install window opens.
3. Click the "Install a USB Printer" button.
4. The driver might require additional software, and present a license agreement for that
software. Read the license agreement(s) presented, click the "Accept" box, and then
click the blue arrow pointing to the right.
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5. Follow the steps to
Use the green media controls to view step-by-step
instructions about how to Prepare the Printer.
Prepare the Printer.
6. Click the blue arrow pointing to the right.
7. Plug in and power on the printer.
XPS Card Printer Installation and User Guide 29
8. The installer will prompt you to connect the printer to the PC using a USB cable.
9. Connect the printer to the PC using a USB cable.
10. When installation is complete, the Print a Sample Card page appears. Check that Ready is
displayed on the LCD panel and click the Print Sample Card button. Installation is complete
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