The Printer Guide (this document) contains operating information for the
printer.
SP75 Quick
Install Guide
Message Help If you see a message, click Help on the message box. Really! Help topics
SP Series Info
Central and
e-Guide
FAQsService and Support FAQs at www.datacard.com provide answers to questions about the printer.
DealerFor help with questions not addressed by other SP Series printer information, contact your dealer.
Customer Care Contact the Datacard Customer Care Center at 1.800.328.3996 (U.S. & Canada) or
The Quick Install Guide, packed at the top of the printer carton, shows
you the steps to install the printer.
For detailed installation information, see
e-Guide/SP Series/SP_Info_Central.chm on the driver CD-ROM.
are short and to the point.
For in-depth information about using the printer, install SP Info Central on
a Windows PC, then click the icon on the desktop. (Insert the Smart
Driver CD-ROM and choose User Information to install SP Info Central.)
Printer Cover.
Latch: Lift the latch to open the printer cover.
Locks: Optional locks secure supplies.
Input Hopper: Open the cover to load blank cards.
LCD Panel: Shows the printer status and any
messages. Use it to change network settings.
Ready Key: Push to pause or resume the printer.
The Status Light helps you understand printer
operation. See "Status light" on page 11 for details.
Card out slot: Cards removed from the print area
(using the manual advance knob) exit here.
Laminator Advance Knob: Moves cards in the
laminator area.
Output Hopper: Remove completed cards.
Laminators: All SP75 printers have an L1 laminator.
Some also have an L2 laminator. They apply topcoat
or patch material to cards.
Page 1
L2
L1
On the left and back sides of the printer:
Printer Guide Holder: Attach the holder and place the
guide in it. Choose any convenient location.
Ethernet Data Port:. Use only one data port.
USB Data Port: Use only one data port.
Manual Advance Knob: Use to move a card in the printer
or to turn rollers.
Cable Guide: Place the data cable in the guide.
Back Door. Open to see both duplex units and the reject
bin.
Locks: Optional lock secures cards and supplies in the
printer. See "Features and options" on page 3.
Optional Smart Card USB Port: See "Features and
options" on page 3.
Optional Smart Card Serial Port: See "Features and
options" on page 3.
Power Switch: Press the switch to power on the printer.
Power Receptacle: Plug in the power cord.
Security Lock Receptacle: Connect the optional
security lock to the opening.
Page 2
The inside of the printer
Cover Arm: Holds the cover and printhead cartridge in place.
Printhead Cartridge: Applies the image to the card.
Print Ribbon Cartridge, shown with color print ribbon.
Printer Label: Includes the serial number and model information
(located on the left side of the printer and not visible in this drawing).
Cleaning Roller (not visible in this drawing): Removes dust and debris
from cards.
Features and options
Features and options are identified on the printer label.
Page 3
•SP75 printers print in full-color (C) and have duplex or two-sided (2) printing.
•SP75 printers have both USB and Ethernet data ports. Use only one of these
ports to connect your printer to the PC or a network.
•A magnetic stripe module can be a three-track (IAT) or single-track (NTT)
module.
•Printers can have a 100-card (H1) or 200-card (H2) input hopper.
•Printers can have a high-capacity output hopper (no code on label).
•The printer can have locks (K1 or K2) on the input hopper, back door, and top
cover. (The top cover lock also secures the laminator cartridges.)
•All SP75 printers have an L1 laminator. Some also have a second, L2, laminator.
•An optional smart card module can have:
— Combination smart card reader (SC346) with contact and contactless
readers. Visible inside the printer, includes USB port.
— Contactless iCLASS™ reader (SC205). Includes USB port.
— Contact station (SC400): Visible inside the printer, includes a serial port.
Page 4
Loading cards
1 Open the input hopper cover.
2 Remove cards from the original package.
Tips: Handling cards
•Cards can stick together: Slide or fan cards to separate
the edges.
•Do not touch the surface of cards before printing them.
(Oils on hands will reduce printing quality.)
•Handle cards by the edges or wear gloves.
•Orient all cards the same way.
Page 5
3 Place the cards in the input hopper.
The diagram shows the typical locations for the
magnetic stripe and smart card chip.
4 Push the input hopper cover closed until it
latches.
See SP Series Info Central for current information
about cards to use in the printer.
Magnetic stripe
Smart card chip
Page 6
Loading print ribbon
1 Open the printer.
2 Remove the ribbon cartridge.
3 Remove both used ribbon spools from the cartridge
(if present).
Tips: Handling print ribbon
•Keep unused ribbon in the original package.
•Don’t place ribbon on a dusty or dirty surface–dirt
could damage the printhead.
4 Run a cleaning card and replace the cleaning sleeve
at the same time that you load a new print ribbon.
See "Cleaning the printer" on page 21 for the steps
to follow.
Page 7
5 Load the new roll of print ribbon on the cartridge.
— Put the full spool of ribbon on the supply spindle of the
ribbon cartridge. Push until the spool clicks onto the
spindle.
— Put the empty take-up spool on the spindle with the solid
black gear. Push until the spool clicks onto the spindle.
6 Replace the loaded ribbon cartridge in the printer.
— Make sure both spindles rest in the black supports on the
left side of the printer.
— Make sure the ribbon cartridge handle rests in the supports
on the right side of the printer.
— Make sure to install the full, new spool toward the input
hopper of the printer.
7 Close the printer cover. Press down firmly to latch it.
Page 8
Loading laminator supply material
If your printer has locks, unlock and lift the top cover to release the laminator cartridge(s).
1 Remove the laminator cartridge from the printer.
Change the supply in one laminator at a time.
Page 9
2 Open the gate on the laminator cartridge (1).
3 Remove both used spools (2) from the cartridge (if present).
4 Remove the new supply material from the packaging.
5 Load the new roll of laminator supply material in the cartridge.
— Put the full spool on the supply spindle of the cartridge (A). Push until
the spool clicks onto the spindle.
— Put the empty take-up spool on the spindle with the solid black gear
(B). Push until the spool clicks onto the spindle.
— Turn the take-up spool to remove slack from the material.
2
2
1
A
B
— Make sure the supply material is between the guides on both the take-
up and supply sides of the cartridge.
6 Close the laminator cartridge gate.
7 Pinch both sides of the gate and cartridge together to close.
8 Replace the loaded laminator cartridge in the printer.
Tips for Success
•Make sure the laminate follows the path shown.
•Change the supply in one laminator at a time.
•Load the L1 laminator cartridge to the correct location in the printer.
•Do not load material upside down, or it will be applied to the heated roller.
Page 10
S tatus light
The front of the printer has a light on the LCD panel that provides information about the current state of the
printer.
At startup, the status light displays steady amber for several seconds, a red-amber-green sequence, and then
blinking green for several seconds. When the printer is ready to print, the status light is steady green.
Status LightDescriptionMeaning
Red-Amber-GreenThe printer is starting. The light displays colors while
the printer initializes.
Steady GreenThe printer is ready and waiting to print cards.
Blinking GreenThe printer is busy, such as when printing cards or
initializing.
Page 11
Status LightDescriptionMeaning
Steady AmberThe printer is paused (without an error) or is initializing.
Blinking AmberThe printer has an error. Check the following:
•See the PC or LCD panel for a message.
•If you used the Power-on/Ready sequence to
•If you changed the printer name, power the PC
Steady RedThe printer has a condition that requires service or the
printer did not power-on correctly. To attempt to correct
the condition, power the printer off and on before
calling for service.
OffThe printer power is off.
print a test card, check the printer for problems.
off and on.
Page 12
Check the PC connection
The printer and PC are connected when the printer is
set up. Before you begin processing cards, make sure
the connection is complete.
The printer uses one data cable. It can be connected in
one of the following ways:
Page 13
•A USB data cable can be connected to a USB port
on the PC and to the USB data port on the printer
(shown).
•An Ethernet data cable can be connected to the
network and to Ethernet data port on the printer. The
PC must also be connected to the same network.
•The printer can be connected to a network using a
print server. The PC must also be connected to the
same network.
•As a shared printer, where the printer is connected
to another PC on the network and the user’s PC is
connected to the network.
•See SP Info Central for more information about
connecting the printer.
PC
Power on the printer
1 With the power off (press “O” on the power switch), connect the
power cord to the printer power receptacle.
2 Power on the printer (press the “|” symbol on the power switch).
3 The printer powers on and the Status Light is amber. After a
moment, the LCD panel shows the printer name (such as SP75)
and firmware version.
4 When the printer is ready to print cards, the LCD panel shows
“Printer Ready” and the data format. The Status Light displays
steady green.
Tips for printer power
•Wait while the printer initializes.
•Follow the guidelines for your organization about when to power
the printer on and off.
Page 14
The LCD panel
The SP75 Card Printer includes an LCD panel. The LCD panel
has a 2-line display, four keys, and the Status light.
This section describes what you need to know when printing
cards. See "Printer LCD settings" on page 30 for detailed
information about viewing and changing settings.
The LCD panel provides the following:
•Current State (line 1): Shows whether the printer is ready to
print, is busy, or is paused.
— Press the Ready key to pause or resume the printer
(undo pause).
•Data format (line 2).
•Printer messages: The display shows the message number
and a short description of the problem.
— Fix the problem and then press the Ready key to clear the
message. Repeat if another message is displayed.
— See "Printer messages" on page 52 for details about
messages.
Page 15
•Status: Information about the printer , including printer card
counts and network settings. To view status details:
— Press the Enter key to move to the Main Menu.
— Press the Enter key again to enter the Status Menu.
— Press the Up Arrow or Down Arrow key to
scroll through the Status Menu choices.
— Press the Enter key to view the data.
— Press the Enter key again to return to the menu.
— Scroll to “Exit” and press the Enter key to leave a choice.
Repeat as needed to leave the menus.
See "Printer LCD settings" on page 30 for details about viewing
and changing settings.
Page 16
Opening Properties or Printing Preferences
Begin with the printer connected to the PC and powered
on so values are saved correctly.
1 Choose Start from the Windows task bar.
2 Choose Settings and then Printers (and Faxes). The
Printers (and Faxes) window opens.
3 Click once on the Smart Driver printer icon to select it.
— The driver must be installed for the printer icon to
be present.
— Smart Driver is the default name of the printer. The
name of your printer might be different.
4 From the menu bar, choose File and then one of the
following:
— For Windows Me or 98, choose Properties.
— For Windows 2000 or XP, choose Printing
Preferences, and then click the Advanced button.
— For Windows NT, choose Default Document
Properties and then click the Advanced button.
It might take a few moments for the dialog box to
appear.
Page 17
Properties Dialog Box for Windows 98 and
Windows Me
5 The dialog box opens.
6 View settings or change settings.
— Make sure that driver settings match
printer features and supplies used.
— The Print Ribbon Type setting is read
from the printer and cannot be
changed (for most connection types).
— If you change the card design, review
and update all settings for the new
card design.
— Use the default settings of “Spool
printing so program finishes printing
faster.” and “Enable bi-directional
support.”
— To open the Printer Toolbox, choose
“Open Printer Toolbox.”
7 Choose OK to save and close or choose
Cancel to close without saving changes.
See SP Series Info Central for detaile d setup
information, including information about
settings for card features.
Printing Preferences dialog box for Windows
2000 and Windows XP
Page 18
Open the Printer Toolbox
The Printer Toolbox icon is located in the lower right corner
of the Windows desktop. The icon shows the status of
communication between the printer and PC. See SP Series Info Central for details about the icon.
By default, the Printer Toolbox dialog box is displayed. If it
is not, do one of the following to display it:
— Double-click the icon.
— Open the Properties or Printing Preferences dialog,
and use the Printer Toolbox choices.
Use the Printer Toolbox to:
•Run a printer or laminator cleaning card.
•Change color settings.
•Print a sample card or magnetic stripe test card.
•View the status of communication between the printer
and PC.
•Suspend communication when not printing a card.
•Change edge to edge settings.
•Use Advanced Setup to change printing intensity and
laminator settings.
Page 19
The Printer Toolbox displays:
•The current state of communication between the
driver and printer.
•Message text, if there are any messages.
•The current port mode, which can be USB, Shared
Mode, or Directly Networked.
•The printer type.
•The driver and printer firmware version numbers.
Communication automatically resumes when you print a
card, or when you open the Properties or Printing
Preferences dialog box.
Buttons on the Printer T oolbox are not available (grayed)
when a card is ready to print or is printing, when there is
a message, or when the printer is powered off. Wait until
printing is done before printing a sample card, running a
cleaning card, or using advanced setup. Some buttons
do not apply to this printer and are always gray.
See SP Series Info Central for more information about
the Printer Toolbox.
Page 20
Cleaning the printer
Run a cleaning card and change the cleaning sleeve when changing
the print ribbon. Make sure that all cards sent to the printer have
completed printing before cleaning.
1 Open the printer cover and remove the ribbon cartridge.
2 Remove the cleaning roller.
3 Open the input hopper cover.
4 Remove unprinted cards from the input hopper (1).
5 Open the Printer Toolbox (if needed, see "Open the Printer
Toolbox" on page 19).
6 Click the Clean Printer button. A prompt to insert the cleaning card
appears.
7 Open the cleaning card package and remove the cleaning card.
8 Insert the cleaning card into the input hopper (2), just past the roller.
9 Click OK on the message box. The printer moves the card through the
printer several times and ejects the card. Wait a few minutes to allow
the rollers to dry.
10 Slide the used cleaning sleeve off the spindle.
Page 21
Clean
Printer
Button
11 Discard the used cleaning card and used sleeve.
12 Place a new cleaning slee ve on the spindle (1).
13 Remove the protective cover from the sleeve (2).
14 Insert the cleaning roller (with a new cleaning sleeve) into the
printer (3).
15 Replace the ribbon cartridge, close the printer cover, load cards,
and resume printing.
Cleaning tips
•Use the cleaning card as soon as you open the package. The
cleaning solution on the card evaporates after a few minutes.
•Some card features, such as signature panels and magnetic
stripes, can require more frequent cleaning of the printer.
•Printing with monochrome print ribbons requires more frequent
cleaning.
•Clean printer rollers regularly, such as every time you change
the ribbon.
•If you use StickICards™, use a cleaning card after every 100
cards. The printer might also need additional cleaning.
•You can also use the LCD panel to run the cleaning card. See
"Run a printer cleaning card" on page 45.
•See SP Series Info Central for more cleaning information.
1
2
3
Page 22
Getting the most out of your printer
To get the best quality cards and to maintain printer performance, follow these tips for success:
•Use the best quality cards available with a smooth, glossy PVC surface and print them only
once. Make sure options, such as a signature panel or a magnetic stripe, are high quality.
•Match the card design and the supplies you use to obtain the results you want.
— Edge to edge printing requires high-quality cards and can require fine-tuning the printer
(using the Smart Driver) and the card design (using ID software).
— Avoid placing an image or important data on the other side of the card from a magnetic
stripe, smart card chip, or signature panel.
— Locate bar codes at least 0.25 inches from other printing and from the edge of the card.
Make sure the color used to print the bar code works in your bar code readers.
— Do not print closer than 0.1 inch from a signature panel, magnetic stripe, or smart card
chip. Obtain information from your card manufacturer about card features and placing
design elements on the card.
— Do not apply topcoat or a patch over a magnetic stripe, signature panel, or smart card
chip. Patch material for use with a magnetic stripe or smart card is available.
— Do not apply topcoat or patch material in a laminator over topcoat applied using print
ribbon.
— Use cards without curled or raised edges when applying topcoat or patch material
using a laminator.
Page 23
•Follow instructions carefully when replacing supplies, correcting problems, cleaning the
printer, and replacing parts.
•Use cables that meet specifications and connect them correctly.
•Keep cards and Datacard®-certified supplies on hand and store them safely.
•Keep the printer clean and keep the area around the printer clean.
See SP Series Info Central for detailed information about:
•Setting up the printer for the card design
•Making cards
•Changing printer settings
•Troubleshooting
•Supplies and parts, and specifications for them
Page 24
Printer supplies
Datacard®-certified ribbon kits and cleaning supplies are available for the printer. Ribbon kits contain a roll of
print ribbon, a cleaning card, and a replaceable cleaning sleeve. Datacard® recommends that you run a cleaning
card and replace the cleaning sleeve each time you change the print ribbon.
Color print ribbon
Color print ribbon for the printer is available as follows:
•YMCKT Color Ribbon Kit, part number 552854-204, prints up to 250 images
•YMCKT Color Ribbon Kit, part number 552854-504, prints up to 500 images
•YMCKT-KT Color Ribbon Kit, part number 552854-506, prints up to 300 images
•YMCK Color Ribbon Kit, part number 553854-502, prints up to 500 images
•YMCK-K Color Ribbon Kit, part number 552854-510, prints up to 500 images
•YMCKF-KT Color Ribbon Kit, part number 552854-514, prints up to 300 images
Color print ribbons are designed for full-color card printing. The ribbons use the following color panels: Y=yellow,
M=magenta, C=cyan/blue, K=black, and T=topcoat (clear) or F=Fluorescent. Datacard® color print ribbon for SP
Series printers uses Advanced Imaging Technology™ for high quality printing.
Monochrome and Topcoat ribbon
Ribbon with alternating Black (K) and Topcoat (T) panels is available as part of the KT Ribbon Kit, part number
552854-509, which prints up to 1000 images.
Page 25
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