Entrust Datacard Q10075 user

INSTALLATION GUIDE

Installation 1

Before you install 3

Installation audience 3 Site requirements 3 Site guidelines 3 PC and software requirements 4 ID system installation sequence 4 Installation choices 5

Unpacking and connecting the printer 7

Unpacking the printer 7 Powering on an SP35 or SP55 printer 7 Powering on an SP75 printer 7 Data cables 8 Is the printer ready for driver installation? 9

Installing the driver 11

Install the Smart Driver™ to a USB port on Windows XP or 2000 11 Install the Smart Driver™ to a USB port on Windows Me or 98 13 Install the Smart Driver™ on Windows NT 14 Printing sample cards 15 Setting printer permissions 17 Changing the type of printer connected 21

Network installation 23

About network printing 23 Prepare the printer for installation 25 Connect the printer to the network 26 Printer and Smart Driver setup 30 SNMP Support 30

Updating the driver 33

Updating the printer driver for Windows XP or 2000 33 Updating the printer driver for Windows Me, 98 SE, or NT 34 34

Reinstalling the driver 35

Removing the existing printer driver 35 Running the Cleanup utility 36 Installing the printer and driver again 36

Troubleshooting Installation Problems 37

Troubleshooting any installation 37 Local (USB) installation troubleshooting 37 Troubleshooting a network installation with a print server 38 Troubleshooting an SP Series card printer with the Built-in Ethernet feature 39 Removing a device from the Device Manager 40

Connecting more than one printer or more than one PC 43

Installing more than one printer using a USB connection 43 Using more than one printer on a PC 44 Printer pooling 45 Use a printer pool 46 Printer sharing 49

PC port settings 55

Set up a Universal Serial Bus (USB) port on all operating systems 55 Serial port settings 56

On the CD-ROM 61

SP Series Install e-Guide

Installation

The printer is easy to install and use. It is also flexible; you can connect and use it in many different ways. Most often, one printer is connected to one PC. However, two or more PCs can connect to and use one printer, or more than one printer can be attached to a PC.

The information in this section has two purposes:

• If you are not familiar with installing a printer on a PC, this section provides detailed steps and information to help you.

• If you want to understand the connection choices available to you, or if you want use another connection method, this section explains what the choices are and how to implement them.

SP Series Install e-Guide

Before you install

This section includes:

• "Installation audience"

• "Site requirements"

• "Site guidelines"

• "PC and software requirements"

• "ID system installation sequence"

• "Installation choices"

Installation audience

To perform the procedures in the installation section of this guide, you need the following skills:

• Ability to read and understand written and graphical instructions

• Experience and comfort installing hardware (such as a printer, scanner, expansion card, etc.) on a personal computer (PC) or on a network

• Experience with configuring applications and ports

• Experience installing and using Microsoft® Windows® XP, Windows Me, Windows 2000, Windows 98, or Windows NT. For Windows XP, 2000, and NT, the installer must have administrator access to the PC.

• Ability to perform simple troubleshooting using written and graphical instructions

If you do not feel comfortable with installing the printer, find a network support or other technical professional to install the printer. Datacard®-authorized service personnel also install printers.

Site requirements

The SP35 Printer Guide, SP55 Printer Guide, or SP75 Printer Guide describes site requirements for each printer.

Site guidelines

When choosing a site for the printer and its supplies, consider these guidelines:

• Keep all dust, dirt, food, liquids, etc. away from the printer at all times.

• Do not use supplies or cards that have been dropped on the floor or have otherwise become contaminated.

• Keep paper and foreign materials off the printer.

• Place the printer on a stable platform; keep it off the floor.

• Place the printer away from direct sunlight.

• Place the printer away from heating ducts, blowers, or other air vents.

• Do not use the printer for purposes other than its intended use.

• When cleaning around the printer, prevent debris from entering the printer.

• Place the printer in a clean office environment, protected from any type of construction.

• Store all supplies (ribbons, cards, etc.) in the original packaging until you load them in the printer. Keep the original packaging closed.

• Store all supplies in a clean, cool, dry location.

For information about the storage environment for printer supplies, see Supplies and cards.

SP Series Install e-Guide

PC and software requirements

The printer must be used with a PC running a supported operating system. The PC also runs ID software that captures and organizes the data to appear on each card. These requirements do not apply to SP55 printers with the Open Card option. See the SP Series Network Printer Guide for information about requirements for the Open Card option.

To support the printing speed that the printer can deliver, the PC must meet the following requirements:

• Have a Pentium MMX-, Pentium II-, Pentium III-, or Pentium IV-compatible processor. Datacard® recommends a 500 MHz (or faster) processor.

• Have at least 128 MB of memory (RAM). Datacard® recommends 256 MB or more of memory.

• Have 80 MB or more of hard disk space available to store the printer driver and provide working space for preparing card data. (Additional components might require more space.) Datacard® recommends at least 200 MB of hard disk space before installing the printer driver.

The PC, including processor speed, memory, operating system, applications running, and available hard disk space, can have a dramatic effect on card processing speed. The operating system or applications can require more or faster resources than the printer driver. Meet the most demanding requirements for the operating system, application, and drivers running on the PC.

• Have one or more of the following:

— USB port (all Windows operating systems except Windows NT)

— The PC might have more than one USB port, or USB devices already attached to the PC might provide

USB ports to use.

Datacard® recommends using the Windows XP or 2000 operating systems if you plan to connect more than one printer to a PC using USB ports or using a USB port and another connection method.

— A network connection to support printer sharing or direct networking. Direct networking is the only type of

connection supported on Windows NT.

• Have a CD-ROM drive to install the printer driver

• Have one of the following supported and recommended operating systems:

— Windows XP with service pack 2

— Windows Millennium Edition (Me)

Or one of the following supported operating systems:

— Windows 2000 with service pack 3 or 4

— Windows 98 Second Edition

— Windows NT 4.0 with service pack 6

If your operating system is the Windows Server 2003, use information for the Windows 2000 and XP operating systems.

The PC must also have ID software that formats and prepares the card data. For the PC requirements of your ID software, see the application's documentation.

The Smart Driver™ cannot be used on a PC that also has an Express Class 1.x, Select Class 2.x or 3.x, Magna Class 2.x, or ImageCard IV 2.x printer driver installed on it. Delete the other printer driver, following the instructions that came with the driver, before installing the Smart Driver™.

ID system installation sequence

You might use this printer as part of an identification system (with a camera) or you might use it with existing data and applications. When you set up this printer along with other system components, install the printer driver after

SP Series Install e-Guide

setting up the PC and before installing the ID software and capture software and devices. Verify the success of each installation step before continuing.

Installation choices

Most users install one printer on a PC, using the CD-ROM shipped with the printer for installation. If you will install the printer in this way, see "Unpacking and connecting the printer".

After unpacking and powering on the printer, install the Smart Driver™ by following one of the following procedures:

• "Install the Smart Driver™ to a USB port on Windows XP or 2000"

• "Install the Smart Driver™ to a USB port on Windows Me or 98"

• "Install the Smart Driver™ on Windows NT".

More choices are available to meet the needs of a variety of users. Choices include:

• Installing a printer on a PC locally, using a USB cable.

• Installing a printer on a network, either using the Built-in Ethernet feature or using a print server, and then installing the driver on a PC on the network. (The driver is not required to send cards when the printer has the Open Card feature.) This method is called direct networking. See installing and using a directly networked printer.

• Installing two printers to one PC using USB ports.

USB allows devices to be connected to the PC through another USB device. USB also uses hubs to which multiple USB devices (including other hubs) can be connected (cascaded). Up to five hubs can be used between the printer and the PC. Every other hub must be powered. Datacard® printers do not contain a hub to support connecting other devices. If you need to connect two Datacard® printers to a PC with one USB port, obtain a USB hub to which both printers can be connected.

See "Connecting more than one printer or more than one PC" for information about installing a printer using a USB port.

• Installing the printer using files downloaded from www.datacard.com. The printer driver for Datacard® SP Series printers is available from Datacard® web site at www.datacard.com. When downloading a driver, be sure to choose the Smart Driver™ for the SP Series printer and the correct operating system for the PC on which the driver will run. The driver to download does not include some of the files that are available on the CD-ROM, including the following. All of these can be downloaded from www.datacard.com:

— This SP Series Info Central

— Installation files for the Printer Diagnostic Utility, and the Cleanup Utility

— Driver installation files for other PC operating systems

• Updating the printer driver. See "Updating the driver" for the steps to follow.

• Installing a printer on a client PC when the printer is connected to a host PC and both PCs are connected to a network (using Windows printer sharing). See host PC and the client PC.

• Installing printers using a combination of connection methods. For example, one or more printers can be directly connected to the PC and others can be connected through a network (using Windows printer sharing or direct networking). See "Network installation" for information on installing and using a networked printer.

• Using more than one printer installed to a PC as a printer pool, when the PC is running Windows XP or 2000. The operating system manages sending jobs to the printers so the next available printer receives the card. See

"Printer pooling" for information on setting up and using printer pooling.

"Printer sharing" for setup and operating information for both the

"Network installation" for information on

SP Series Install e-Guide

Unpacking and connecting the printer

This section includes:

• "Unpacking the printer"

• "Powering on an SP35 or SP55 printer"

• "Powering on an SP75 printer"

• "Data cables"

• "Is the printer ready for driver installation?"

Unpacking the printer

The printer is compact and easy to unpack.

1 Open the shipping carton.

2 Remove the installation map. The top side shows the accessories shipped with the printer. If the printer

includes optional items, the options are checked on the installation map.

3 The cables, Printer Guide, and other supplies are contained in the accessories tray. For SP35, lift out the

accessories tray.

4 The printer is located between two shipping supports. Lift off the top shipping support and put it aside.

5 Lift out the printer and place it on a work surface.

6 For SP55 printers, remove the tape at the back of the printer that holds the duplex door closed.

7 For SP75 printers and SP55 printers with the Built-in Ethernet feature, attach the guide holder to the side of the

printer and insert the SP Series Network Printer Guide.

8 After unpacking the printer, put the shipping carton, shipping supports, and accessories tray aside in case you

need to ship the printer in the future.

If any items are missing, contact your dealer or reseller to inform them.

Powering on an SP35 or SP55 printer

For best results, load supplies before powering on the printer.

1 Plug the power supply cord into the printer (1). The power receptacle is located on the side of the printer.

2 Plug the power cord into the power supply (2).

3 Plug the other end of the power cord into a single-phase, 3-wire grounded receptacle with 90-130V AC or 195-

254V AC at 50 or 60 Hz (3).

The printer power supply automatically adjusts to the voltage of the input power.

Powering on an SP75 printer

For best results, load supplies before powering on the printer.

1 Plug the power cord into the printer (1).

SP Series Install e-Guide

2 Plug the other end of the power cord into a single-phase, 3-wire grounded receptacle with 90-130V AC or 195-

254V AC at 50 or 60 Hz (2).

3 Press | to power on the printer (3).

The printer automatically adjusts to the voltage of the input power.

Data cables

All SP Series printers have a USB data port, and some also have an Ethernet data port. Use only one data cable for the printer. See "Network installation" if you plan to use the Ethernet data port. Follow the steps in this section to use the USB data port.

If the printer is connected over a network using a print server, see "Network installation" for information about connecting the printer.

Tips for success

• A printer with a smart card module has one or two additional ports. Do not connect smart card ports at this time!

• Do not connect a USB cable when using the Windows NT operating system. The printer supports only a network connection to Windows NT. See using the Ethernet port.

• The USB cable must be a type CM 30V cable, up to a maximum of 6.5 feet or 2 meters long. A longer cable might result in electrical interference.

"Network installation" for information about connecting the printer

Connecting the printer using a USB cable

1 Attach the flat end of the USB cable to the USB data port on the PC (or to a device attached to the PC through

a USB port).

— If you are installing the printer for the first time, wait to connect the other end of the data cable. You will be

instructed to connect it during driver installation.

2 If you are connecting a printer that has been installed previously, you can plug in the other end of the USB

cable now.

— After the printer is powered on and ready, attach the other end of the USB cable to the printer. Do not use

the smart card USB port (if present).The smart card USB port is closer to the power receptacle.

SP Series Install e-Guide

Is the printer ready for driver installation?

Before installing the printer driver, do the following:

• Load cards in the input hopper. See the SP35 Printer Guide, SP55 Printer Guide, Network Printer Guide, SP75 Printer Guide, or the Installation Map.

• Install the print ribbon and continuous cleaning sleeve. See the SP35 Printer Guide, SP55 Printer Guide, Network Printer Guide, SP75 Printer Guide, or the Installation Map.

• Install the laminator supply material (SP75 only). See the SP75 Printer Guide.

• Power on the printer. See "Powering on an SP35 or SP55 printer" or "Powering on an SP75 printer". The printer should display a series of colors on the status light when it powers on. The printer status light becomes steady green when the printer is ready.

• Power on the PC or host computer. Make sure it is fully operational before connecting the printer.

• For a directly networked printer, make sure that the printer is ready before continuing. See "Network

installation" for more information.

• For a shared printer, make sure that the printer is ready before installing the driver on the attached (host) PC. See "Printer sharing" for more information. You must install the driver on the host PC before installing the driver on any other PCs.

SP Series Install e-Guide

Installing the driver

This section includes:

• "Installation choices"

• "Install the Smart Driver™ to a USB port on Windows XP or 2000"

• "Install the Smart Driver™ to a USB port on Windows Me or 98"

• "Install the Smart Driver™ on Windows NT"

The printer is shipped with a CD-ROM that contains the printer drivers for the supported Windows operating systems. The supported operating systems are:

• Windows XP with service pack 2 (recommended)

• Windows Millennium Edition (Me) (recommended)

• Windows 2000, with service pack 3 or 4

• Windows 98 Second Edition (SE)

• Windows NT 4.0 with service pack 6 (direct network connection only)

See "PC and software requirements" for details on operating system support and limitations.

If you use an SP55 printer with the Built-in Ethernet and Open Card option, you might need to install the Smart Driver™ to set up the printer before you use it to produce cards. With the Built-in Ethernet and Open Card option, you do not use the driver to send card data.

Installation choices

• You can directly connect the printer to a network. Depending on the options in the printer, you can use the Built-

in Ethernet port or a print server. See

• If the PC does not have a CD-ROM drive, request diskettes from your service provider. (Service providers can obtain the driver as diskette images from the partner page.) You also can download the printer driver from www.datacard.com.

• If you have installed the printer driver and want to update to the most recent driver, follow the steps in "Updating

the driver".

• Several other connection methods are available, including printer sharing over a network and installing multiple printers to a PC using the USB port. See "Connecting more than one printer or more than one PC" for information on these installation alternatives.

• See "Printer pooling" for information on printer pooling on the Windows XP and 2000 operating systems.

• If the printer includes a smart card module, do not connect it at this time. See Smart Card Setup for details.

"Network installation" for more information.

Install the Smart Driver™ to a USB port on Windows XP or 2000

For Windows XP or 2000, make sure you are logged in as the Administrator when you install the printer driver.

1 Close all applications. Do not close Windows.

2 Make sure the printer is powered on.

3 With Windows running, insert the CD-ROM in the PC's drive.

4 The Smart Driver™ window opens.

5 Click “Install the Printer.” The installation program starts.

— If the PC has an older version of Smart Driver™ installed, the installation program displays a message

telling you to update the printer driver. See

"Updating the driver" for the steps to follow.

SP Series Install e-Guide

6 If you are using files downloaded from the Web, extract the files to the PC’s hard drive. The installation program

will start automatically when the files have been extracted.The first page provides a choice:

— If the Smart Driver™ is installed on the PC, “Update the existing driver” is the default. See "Updating the

driver" for the steps to follow.

— If the installation program does not detect an existing Smart Driver™, “Install the Printer” is the default. Click

Next to continue.

7 Make sure “Local Printer (LPT or USB)” is chosen and then click Next.

8 A Windows message might appear.

— On Windows XP, the Windows Logo testing message appears. Click Continue Anyway to continue with

installation. Security on the PC might be set to prevent installation without a digital signature. See Windows help for “Logo signing” to change the security setting.

— On Windows 2000, the Digital Signature Not Found message appears. Click Yes to continue with

installation. Security on the PC might be set to prevent installation without a digital signature. See Windows help for “digital signature” to change the security setting.

— If installation is cancelled or cannot continue, see "Local (USB) installation troubleshooting" for steps to

follow.

9 The dialog instructs you to install supplies, power on the printer, wait for one minute, and then connect the

printer and PC. Follow the instructions and then click Next.

— In some cases the installation program will continue before you click Next. If this happens, follow the

instructions on the screen.

— If the PC and printer cannot communicate, the next dialog page prompts you to choose the port to which the

printer is connected. This occurs only when the PC cannot detect the printer. For the printer to work, you must solve the problem that prevents the PC and printer from communicating before continuing.

10 The printer is installed automatically. The Found New Hardware Wizard starts. (The wizard might take a few

seconds to open.)

— For Windows XP, if you have service pack 2 installed, the first page of the Found New Hardware Wizard

allows you to connect to Windows Update. Choose, “No, not this time” to speed up the installation process.

— In some cases, Windows will install the printer driver without opening the Found New Hardware Wizard. If

this happens, go to step 13.

11 On the Found New Hardware Wizard, make sure “Install the software automatically (recommended)” is chosen

and click Next.

12 A Windows message appears.

— On Windows XP, the Windows Logo testing message appears. Click Continue Anyway to continue with

installation. Security on the PC might be set to prevent installation without a digital signature. See Windows help for “Logo signing” to change the security setting.

— On Windows 2000, the Digital Signature Not Found message appears. Click Yes to continue with

installation. Security on the PC might be set to prevent installation without a digital signature. See Windows help for “digital signature” to change the security setting.

13 The installation program copies files to the PC and updates entries to enable the printer. The driver is installed.

— If you installed the driver from CD-ROM, the SP Series Info Central files and desktop icon are installed.

— If you installed the driver from downloaded files, a message appears indicating that the SP Series Info

Central (or e-Guide) is not installed. Click Okay to close the message box. You can locate the download file for SP Series Info Central and e-Guide in the downloads area of www.datacard.com.

— If the firmware needs to be updated, you will be prompted to follow the instructions on the screen.

14 Click Finish to close the Smart Driver™ installation program. The Printing Preferences window is displayed.

SP Series Install e-Guide

15 In the Printer Preferences window, change settings as needed to match the supplies installed in the printer.

16 Double-click on the printer Printer Toolbox icon in the lower right corner of the desktop. The Printer Toolbox

appears.

17 Click the Print Sample Card button to verify printer and driver installation.

If you will connect additional Datacard® printers, you can install e-Guides for the Magna Platinum AIT printer, the Select Platinum AIT printer, and the ImageCard IV printer. The procedure is slightly different for these e-Guides. See the User Guide for the printer for details.

Install the Smart Driver™ to a USB port on Windows Me or 98

1 Close all applications. Do not close Windows.

2 With Windows running, do one of the following:

— To install using the Smart Driver™ CD-ROM, insert the CD-ROM in the PC's drive. The Smart Driver™

window opens automatically. Do not click the “Install the Printer” button. Instead, follow these steps so Windows detects the printer.

— To install using downloaded files, download the files from www.datacard.com and then double-click the

downloaded file to extract driver files. Click Cancel on the installation program that appears.

3 Make sure the printer is powered on and ready.

4 Connect the printer to the PC using the USB data cable. The operating system detects the printer and displays

the Add New Hardware Wizard. (The wizard might take a minute or more to open.)

5 Use the Add New Hardware Wizard to start the driver installation process.

— For some Windows Me and 98 PCs, Windows finds USBPrint.inf and installs USB printing support. If this

occurs, follow the prompts. The Add New Hardware Wizard appears again; continue. The Wizard to install USB printing can also appear as part of the next step.

6 On the Add New Hardware Wizard, do the following:

— On Windows Me, make sure that “Automatic search for a better driver (Recommended)” is checked and

then click Next on the Wizard.

— On Windows 98, click Next on the Wizard and do the following:

— Make sure that “Search for the best driver for my device (recommended).” is chosen.

— Click Next.

— If you are installing from CD-ROM, make sure that “CD-ROM drive” is the only choice checked and then

click Next. The Wizard searches for the DSPNP.INF file. If it does not find it, go back to the previous dialog page, and follow the instructions in the next bullet.

— If you are installing from files on the hard drive, click “Specify a location,” remove the default location

displayed (usually A:), and click Browse. Navigate to the location of the DSPNP.INF file (usually C:\S7_0 or similar folder name), and click OK and Next as prompted.

7 Click Finish to close the Add New Hardware Wizard. (Click OK on the message box if it appears.)

8 The Smart Driver™ installation program copies files to the PC and updates entries to enable the printer.

— If you are installing the Smart Driver™ on the Windows 98 operating system, the installation program

displays a message that recommends using a newer Windows operating system. Click OK to continue. (If you will be using advanced features, including connecting multiple Datacard® printers to one PC, you might not be satisfied with the performance. Consider upgrading the operating system.)

9 Click Finish to close the Smart Driver™ installation program and restart Windows. The Smart Driver™

installation program closes when you restart the PC.

— If you installed the driver from CD-ROM, the SP Series Info Central files and desktop icon are installed.

SP Series Install e-Guide

— If you installed the driver from downloaded files, a message appears indicating that the SP Series Info

Central (or e-Guide) is not installed. Click Okay to close the message box. You can locate the download file for SP Series Info Central and e-Guide in the downloads area of www.datacard.com.

10 After the PC restarts, the Printer Toolbox is displayed.

— If the firmware needs to be updated, you will be prompted to follow the instructions on the screen.

11 Click the Print Sample Card button to verify printer and driver installation.

Install the Smart Driver™ on Windows NT

For Windows NT, make sure you are logged in as the Administrator when you install the printer driver.

The SP Series printer supports only a network connection when used with Windows NT.

1 Close all applications. Do not close Windows.

2 Make sure printer is powered on and ready, and connected to a network. See "Network installation" for more

information.

3 With Windows running, insert the CD-ROM in the PC's drive. The Smart Driver™ window opens automatically.

4 Click “Install the Printer.” The Smart Driver™ installation program starts.

5 You will see a message that recommends using Windows XP or 2000. Click OK to continue.

6 Click Next on the first Smart Driver™ Setup dialog box.

7 Select the e-Guide(s) for your printer type. Click Next to copy driver files and to install the e-Guide(s) you

selected.

8 Use the default name for the printer or enter a name of your choice. Click Next.

9 Select “Directly Networked.”

10 Select whether this printer should be the default printer.

— The small page size for cards might cause unexpected results with some applications if the card printer is

the default.

11 Click Next to copy the files to the PC and update entries to enable the printer.

12 Click Finish to close the installation. The installation program restarts Windows when you click Finish.

13 After the PC restarts, the Printer Toolbox is displayed.

— If the firmware needs to be updated, you will be prompted to follow the instructions on the screen.

14 Click the Print Sample Card button to verify printer and driver installation.

SP Series Install e-Guide

Printing sample cards

The printer is shipped with one or more cards that are printed in the factory. You can also print a sample card, which looks like one of the factory-printed cards, using the Printer Toolbox.

Setup tips

Make sure that:

• The printer cover is closed and latched.

• Cards are loaded in the input hopper.

• The data cable is connected to the USB port of the printer and the corresponding port of the PC.

• The settings for the USB port (if used) are correct. See "PC port settings" for more information.

• Supplies are installed in all cartridges and cartridges are loaded correctly. See the SP35 Printer Guide, SP55

Printer Guide, Network Printer Guide, or SP75 Printer Guide for more information.

• The printer is ready to print. The status light on the printer should be steady green when you send a sample card. See Status Light for more information.

• Use the driver sample card, not a card from ID software, to verify that the printer and driver are working together.

1 Begin with the printer powered on and connected to the PC, supplies loaded, the printer driver installed, and

Windows running.

2 Make sure the Printer Toolbox is open.

— After the PC restarts, the Printer Toolbox is displayed.

— The icon for the Printer Toolbox is located in the lower right corner of the Windows desktop. Double-click

the icon to open it.

— If the Printer Toolbox and its icon are not displayed, see the SP75 Printer Guide for steps to follow.

3 Click the Sample Card button.

— The driver identifies the type of printer and whether it prints color or monochrome images, and then sends

the appropriate sample card to print.

— If the printer is a color printer and is using a monochrome (K) ribbon, printing will be black (or the color of the

print ribbon), not full-color.

4 Compare the cards you printed with the cards shipped with the printer.

5 When you have printed the card, you can close the Printer Toolbox or leave it open.

6 Use the card to evaluate how well the printer is operating:

— If you have just completed installation, use the comparison to complete the Installation Report and mail or

fax the report to Datacard®.

— If you are checking the operation of the printer, see Troubleshooting.

SP Series Install e-Guide

Setting printer permissions

This section includes:

• "Setting printer permissions with Windows XP or 2000"

• "Setting printer permissions with Windows NT"

• "Changing user permissions in the Registry"

Setting printer permissions with Windows XP or 2000

If the PC to which the printer is attached has other users and runs the Windows XP or 2000 operating system, set permissions that:

• Allow users to use all features of the printer and driver, including messages. (Messages inform users when they need to change the ribbon, load cards, and fix problems.)

• Prevent any access to the printer by unauthorized users.

1 From the Windows taskbar select Start, Settings, and then Printer (and Faxes). The Printers (and Faxes)

window appears.

2 Highlight the Smart Driver™ icon by clicking on it once.

3 From the menu bar, select File and then Properties. The Properties window for the Smart Driver™ appears.

4 Select the Security tab.

5 Review the Names list. If the names for which you want to specify permissions do not appear in the list, add the

names.

a Select the Add button to open the Users and Groups dialog box.

b Click on the name and click Add. Repeat for each name to add. c When done adding names, click OK. The Users and Groups dialog box closes.

6 In the Names list, select the name for which you want to specify permissions.

7 From the Permissions list, select the access:

— For a local user of a local printer and for a user of a directly networked printer:

— To enable printing, select Allow for Print, Manage Printers, and Manage Documents.

— For a user who should not print on the Smart Driver™ printer, select Deny for all permissions.

— Single permissions, such as the Print permission, are not supported.

— For a user of a shared printer:

— For a local user of the printer on the PC connected to the printer, select Allow for Print, Manage Printers,

and Manage Documents. The user will be able to see all messages. The user will also be able to perform other actions, such as deleting the printer driver. (Single permissions, such as Print, are not supported for local users of the printer driver.)

— For a user who should not print on the printer, select Deny for all permissions.

— For a user connected through a network using Printer Sharing, select Allow only for the Print

permission. (Select Deny for Manage Printers and Manage Documents.)

8 Select Apply to save the change. Save changes for each name.

9 Repeat steps 5 through 8 to add other users or groups.

10 Select OK to close the Properties dialog box.

SP Series Install e-Guide

Setting printer permissions with Windows NT

If the PC to which the printer is attached has other users and runs the Windows NT operating system, set permissions that:

• Allow users to use all features of the printer and driver, including messages. (Messages inform users when they need to change the ribbon, load cards, and fix problems.)

• Prevent any access to the printer by unauthorized users.

1 From the Windows taskbar select Start, Settings, and then Printers. The Printers window appears.

2 Highlight the Smart Driver™ icon by clicking on it once.

3 From the menu bar, select File and then Properties. The Properties window for the Smart Driver™ appears.

4 Select the Security tab.

5 Click the Permissions button to open the Printer Permissions dialog box.

6 Select the Add button to open the Add Users and Groups dialog box.

7 Select the Show Users button.

8 From the Type of Access list, select the access:

— For a local user of a local printer or for a user of a directly networked printer:

— For a user connected to a directly networked printer, select Full Control.

— For a local user of a printer, select Full Control.

— For a user who should not print on the printer, select No Access.

— Other user permissions, such as the Print permission, are not supported.

— For a user of a shared printer:

— For a user of the printer on the PC connected to the printer, select Full Control. The user will be able to

see all messages. The user will also be able to perform other actions, such as deleting the printer driver. (Other user permissions, such as the Print permission, are not supported for local users of the printer driver.)

— For a user who should not print on the printer, select No Access.

— For a user connected through a network using Printer Sharing, select Print permission.

9 Select OK to save the change and close the Add Users and Groups window.

10 Repeat steps 6 through 10 to add other users or groups.

11 Select OK to save the changes and close the Printer Permissions window.

Changing user permissions in the Registry

A user might receive messages whenever they send cards. Follow these setps only if a user receives a message that identifies this procedure as the solution.

1 From the Windows taskbar select Run.

2 Type “regedt32” (do not include the quotation marks and note that there is no “i” in the file name).

3 In the Registry Editor, navigate to HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > Print

> Printers > Smart Driver.

4 With the Smart Driver key selected, select Security > Permissions from the menu bar.

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5 In the Registry Key Permissions dialog box, select Replace Permissions on Existing Subkeys. Then select Full

Control from the Type of Access list.

6 Click OK to save the new permissions and answer Yes to the message that follows.

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Changing the type of printer connected

The Smart Driver™ supports SP35 printers, SP55 printers, SP75 printers, Select printers (Platinum Series or with Advanced Imaging Technology), Magna printers (Platinum Series or with Advanced Imaging Technology), and ImageCard IV printers. Each of these groups is considered a printer type.

• After the printer and PC are communicating, the printer type will change automatically.

• If another printer is connected to a USB port, the operating system detects the new printer and starts the Add/ Detected New Hardware wizard.

• On the Windows XP operating system, the operating system might detect the changed printer and display the Add/Detect New Hardware wizard. Follow the wizard. If the wizard displays a message indicating that it cannot find the ds.ppd file, browse the Windows\system32 directory on the hard disk to find the file.

This feature is designed for use in limited situations, such as connecting a backup printer when the main printer is out of service.

Operating tips for changing the type of printer

• The Properties or Printing Preferences dialog box includes a Printer Type setting. In addition, the Printer Toolbox displays the type of printer connected.

• You must set the Printer Type on the Client PC for a shared printer. The driver on a Client PC cannot communicate directly with the printer and so cannot determine the type of printer connected.

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Network installation

This section includes:

• "About network printing"

• "Prepare the printer for installation"

• "Connect the printer to the network"

— "Use the Ethernet port"

— "Use the USB port and a wired print server"

— "Use the USB port and a wireless print server"

— "Set up the network printer"

— "Set the Data Format"

• "Printer and Smart Driver setup"

• "SNMP Support"

About network printing

A networked printer is connected to a network without a PC between the printer and network. Depending on printer options and your needs, the printer can be connected to a print server and then to the network. A PC can connect to several networked printers at a time, and several PCs can connect to one printer. All PCs with the Smart Driver™ installed (except client PCs for shared printers) receive status and message information from the printer. Several types of directly networked connections are possible:

• An SP Series Card Printer with the Built-in Ethernet feature can be connected to a network.

• The printer can be connected to a print server using a USB cable, and the print server can be connected (using a network cable) to an existing network.

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• The printer can be connected to a wireless print server, which communicates with a PC using a wireless connection on the PC (ad hoc or peer-to-peer mode), creating a local wireless network.

• The printer can be connected to a wireless print server, which communicates to a wireless access point (WAP) on an existing network (infrastructure mode). The printer location is limited by the range and availability of WAPs.

To connect a printer to a network, you need the following:

• An Ethernet network that uses the TCP/IP protocol and can run at 10 megabits per second (also called 10baseT) or a faster network (such as 100 megabits per second) that automatically switches to the printer speed of 10 megabits per second. The print server, if used, is configured using the TCP/IP protocol. The printer or print server is attached to an available network port for a wired connection or uses a Wireless Access Point (WAP) for a wireless infrastructure connection. See the documentation for the print server for details about network requirements.

• An SP Series Card Printer with the Built-In Ethernet feature.

A print server and an SP Series Card Printer.

Print servers that have been tested are:

— The HP Jetdirect 175x, revision C, print server uses a USB cable to connect to the printer and an RJ45

cable to connect to an available network port. It can be used with the SP Series printer.

— The HP Jetdirect 380x, revision A, print server uses a USB cable to connect to the printer and the 802.11b

wireless (WiFi) protocol to connect to a wireless access point (WAP) on the network. It can be used with the SP Series printer.

In addition, you need:

• For a wired connection, an Ethernet cable to connect the printer or print server to the network. You must provide the cable to connect to your network.

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• For a wireless connection, a wireless network adapter for the PC.

The wireless network adapter must use the same wireless protocol as the wireless print server (802.11.b.) One adapter is needed to configure the print server for both ad-hoc and infrastructure modes. If you plan to use adhoc mode, you also need a wireless network adapter for each PC that will use the printer.

• Network configuration utility

The print servers are shipped with the appropriate CD-ROM that includes the print server software you will need to set up and administer a print server. Network support personnel use utilities to set up and monitor the network and devices on the network.

• Power supply and power cord for the print server

The power supply and cord are shipped with the print server.

• USB cable to connect the printer and print server

The USB cable is shipped with the print server.

• PC connected to and communicating with the network.

— From the PC, you will set up the printer on the network and verify that the printer is connected to and

communicating with the network. SP Series printers with the Open Card option were also tested with a PC running the Knoppix Linux Boot CD-ROM (version 3.3).

— Some types of SP Series printers include an Open Card option. For printers without the Open Card option,

you must send print jobs to the printer using the Smart Driver™. (If a previous version of the printer driver is currently installed on the PC, update the driver following the steps in "Updating the driver" before following these steps.)

— If you use the Smart Driver™, the PC to run the printer driver must be an X86 MMX-compatible PC, running

Windows XP or Windows Me (preferred) or Windows 2000, Windows 98SE, or Windows NT. (See

software requirements" for service pack requirements.) For a wired or wireless infrastructure connection,

the PC must be connected to and working on an Ethernet network.

— More than one PC on the network can print to the printer. All PCs must send cards to a printer in the same

way; either using the Smart Driver™ or using the optional Open Card data format. Datacard® recommends that one PC be used for administrative tasks, such as running the setup utility and, if needed, Diagnostics.

— When setting up the printer using an operating system with permissions, such as Windows XP, 2000, or NT,

make sure you are logged in as the Administrator. If networking is set up on the PC, log into the network.

— When using the printer from an operating system with permissions, such as Windows XP, 2000, or NT,

users must have the same permissions as for a locally attached printer. (Power users cannot perform all the tasks required.) See

"Setting printer permissions" for information about permissions.

"PC and

Prepare the printer for installation

Make sure you have done the following to prepare the printer:

1 Load print ribbon. See Loading print ribbon.

2 Load cards. See Loading cards.

3 Power on the printer. See Powering on the printer.

— If the printer was previously installed on a network, it might take a few moments for the printer to initialize.

— If you power on the printer with the Built-in Ethernet feature, the address mode is DHCP (dynamic host

configuration protocol), and the printer is not connected to a network, the IP address will be blank. You can change the address mode to Static IP, or you can connect it to a DHCP network after power on and wait a moment while the printer obtains an IP address.

4 View the status light. When the printer has powered on correctly, the light displays steady green.

5 Make a printer test card. See “Making a printer test card”.

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6 Work with network support personnel to understand whether the network uses DHCP or static IP addressing. If

it uses static IP addressing, obtain the IP address, subnet mask, and gateway address from network support personnel. (In a printer with the Built-in Ethernet feature, you can also use the default IP address in the printer.) DHCP is the printer default.

When you have successfully completed these steps, continue with connecting the printer to a network.

Connect the printer to the network

To connect the printer to the network, use one of the following methods:

• Connect the printer using the Ethernet port (requires an SP Series Card Printer with the Built-in Ethernet feature).

• Connect the printer using the USB port and a wired print server.

• Connect the printer using the USB port and a wireless print server.

On operating systems with permissions, such as Windows XP, 2000, or NT, make sure you are logged in as the Administrator during setup. If networking is set up on the PC, log into the network.

Use the Ethernet port

1 Attach the Ethernet cable to the Ethernet port on the printer and to the port for the network.

2 Continue with "Set up the network printer".

Use the USB port and a wired print server

1 Connect the print server to the printer

using a USB cable. The HP Jetdirect 175x has been tested in this usage.

2 Connect the print server to the

network using an Ethernet cable. See the setup information provided with the print server.

3 Follow the instructions provided with

the print server to set it up on the network.

— Be sure to record the server

name or IP address, which you will use when sending print jobs.

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— If the printer is an SP55 Card Printer with the Built-in Ethernet feature, continue with "Set the Data Format".

If you will use the Smart Driver™ to send print jobs to the printer, return to this procedure and continue with step 4.

4 On each PC that will send jobs to the printer, beginning with the Admin PC, install the Smart Driver™. See

"Installing the driver" and follow these guidelines:

— Choose to install a directly networked printer.

— Make sure that each printer has a unique name on the PC. One PC can connect to multiple Datacard®

printers on the network.

5 Configure the port to define the connection between the printer and PC.

a After installing the driver, open the printer Properties dialog box.

b In the Properties dialog:

— On Windows XP, 2000, or NT, make sure you are logged in as the Administrator. (Users and Power

Users cannot complete this task successfully.) Select the Ports tab. Click the Configure Port button.

— On Windows Me and 98, select the Details tab. Click the Port Settings button.

c Enter the server name or IP address of the print server (from step 3). If your network uses DHCP, use the

print server name (not the IP address, which the network changes).

d Click OK to save the setting. Open the Enter Network Address dialog box again. e Click the Test button to verify that the PC can communicate with the print server. If the PC does not

communicate with the printer, see "Troubleshooting a network installation with a print server".

6 With the Properties dialog box open, select the General tab. Click the Print Test Page button to send a

Windows test page to the printer. If the test page prints, the printer has been successfully installed. Continue with "SNMP Support".

Use the USB port and a wireless print server

1 Install the wireless network adapter, including the driver files, to a nearby PC. Follow the instructions provided

with the adapter to install it.

2 Change settings in the utility for the wireless network adapter (if needed) to match the default settings for the

wireless print server. Find the settings in the print server information.

3 Power on the wireless print server. Do not connect the print server to the printer at this time (this sequence

might be different from the one the print server recommends). The power light on the print server will be on.

4 Insert the wireless print server CD-ROM in the PC with the wireless network adapter. The HP Jetdirect 380x

has been tested in this usage. Follow the instructions provided with the print server to set it up on the network.

— Network support personnel can provide the network settings to use.

— Record the values you use so you can repeat the setup for other devices and to finish configuring the

connection to the printer.

SP Series Install e-Guide

— If the printer is an SP55 Card Printer with the Open card option, continue with "Set the Data Format". If you

will use the SmartDriver to send print jobs to the printer, return to this procedure and continue with step 5.

5 On each PC that will send jobs to the printer, install the Smart Driver™. See "Installing the driver" and follow

these guidelines:

— Choose to install a directly networked printer.

— Make sure that each printer has a unique name on the PC. One PC can connect to multiple Datacard®

printers on the network.

6 Configure the port to define the connection between the printer and PC.

a After installing the driver, open the printer Properties dialog box.

b In the Properties dialog:

— On Windows XP, 2000, or NT, make sure you are logged in as the Administrator. (Users and Power

Users cannot complete this task successfully.) Select the Ports tab. Click the Configure Port button.

— On Windows Me and 98, select the Details tab. Click the Port Settings button.

c Enter the server name or IP address of the print server (from step 4). If your network uses DHCP, use the

print server name (not the IP address, which the network changes).

d Click OK to save the setting. Open the Enter Network Address dialog box again. e Click the Test button to verify that the PC can communicate with the print server. If the PC does not

communicate with the printer, see "Troubleshooting a network installation with a print server".

7 Using the Smart Driver™ Toolbox, click the Sample Card button. If the sample page prints, the printer has been

successfully installed. Continue with

"SNMP Support" on page 45.

Set up the network printer

Set the SP Series Card Printer with the Built-in Ethernet feature for the type of network addressing you plan to use.

First, view the current mode of addressing:

1 On the LCD panel, press the Enter key to enter the menu system.

— The available choices in the LCD menus depend on the type of printer you have.

2 Make sure “Status” appears on the second line and press the Enter key.

3 Press the Up or Down Arrow key to scroll to “Network,” and then press the Enter key.

4 Press the Up or Down Arrow key if needed to scroll to “Address Mode,” and then press the Enter key.

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5 The display shows the address mode, which can be DHCP (default) or Static IP.

— If the address mode setting is the one you want to use, use the Network Status submenus to retrieve the IP

address, subnet mask, gateway address, and, if needed, the MAC address values from the printer:

— Press the Enter key to leave the current value.

— Press the Up or Down Arrow key to scroll to a value and press Enter to view the value.

— Exit to the Main Menu and continue with "Set the Data Format".

— If you need to change the address mode, continue with these steps.

6 Exit from the Network Status menu and from the Status Menu to return to the Main Menu. Press the Up or

Down Arrow key to scroll to “Configuration,” and then press the Enter key.

7 Press the Up or Down Arrow key to scroll to “DHCP/Static IP” and then press the Enter key.

8 Press the Up or Down Arrow key to choose the address mode you want and then press the Enter key.

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