Entrust Datacard Q10055 Users Guide

FCC ID: GDI-Q10055

SP55 Printer Guide

554733-001
September 2003

Information resources for the SP55 Printer

Installation To install the printer:

To install one printer to a PC using a USB cable,
see the Installation Map, shipped at the top of the
printer carton.
For detailed installation information or for special
situations (such as network inst al l a ti on ), see
e-Guide/SP Series/SP_Info_Central.chm on the
driver CD-ROM.

Message Help If you see a message, click Help on the message

Really! Help topics are short and to the point.

box.

Insert thumbnail of Installation Map here.

Printer Guide This Printer Guide contains operating information

for the printer and driver.

SP Info Central
and e-Guide

FAQs
Dealer
Customer Care

For in-depth information about using the printer or
driver, click the SP Info Central icon on the desktop.
(Insert the CD-ROM and choose User Information
to install SP Series Info Central if the icon is not on
the desktop.)

Service and Support FAQs at www.datacard.com provide answers to questions about the SP55 printer.
For help with questions not addressed by other SP55 information, contact your dealer.
Contact the Datacard Customer Care Center at 1.800.328.3996 (U.S. & Canada) or 1.952.988.2316

(worldwide).

Insert thumbnail of Printer Guide here.

Contents

About the printer . . . . . . . . . . . . . . . . . . . . .1

Loading cards . . . . . . . . . . . . . . . . . . . . . . . 5

Loading print ribbon . . . . . . . . . . . . . . . . . . . 7

Check the PC connection . . . . . . . . . . . . . . . . 9

Status light . . . . . . . . . . . . . . . . . . . . . . . . 11

Opening Properties or Printing Preferences . . 13

Open the Printer Toolbox . . . . . . . . . . . . . . 15

Cleaning the printer . . . . . . . . . . . . . . . . . . 17

Printer supplies . . . . . . . . . . . . . . . . . . . . . 21

Getting the most out of your printer . . . . . . . 23

Troubleshooting . . . . . . . . . . . . . . . . . . . . . 25

Site requirements . . . . . . . . . . . . . . . . . . . . 27

Legal Notices (FCC) . . . . . . . . . . . . . . . . . . 28

539355-001 Rev. 01 Page iii

About the printer

The outside of the printer

Printer Cover.
Latch: Lift the latch to open the printer cover.

Input Hopper: Open the cover to load blank cards.
Output Hopper: Remove completed cards.

Ready button: Push to pause or unpause
the printer.

The status light helps you
understand printer operation.
See “Status light” on page 11 for details.

Page 1

Ports are located on the left side of the
printer.

Manual Advance Knob: Use to release
a card in the printer or to turn rollers.

Power Receptacle: Plug in the power
supply to power on the printer.

Securit lock receptacle: Connect the
optional security lock to the printer (not
visible in this drawing).

Cable Guides: Hold the data cable
securely.

Optional Smart Card USB Port: See
“Features and options” on page4.

Optional Smart Card Serial Port: See
“Features and options” on page4.

USB Data Port: Connect the data cable
to the printer. ALL printers use this
port.

Page 2

The inside of the printer

Cover Arm: Holds the cover and printhead cartridge in place.
Printhead Cartridge: Applies the image to the card. The label

includes ”YMC” for color or “K” for monochrome printheads.
Print ribbon cartridge with print ribbon.
Printer Label: Includes the serial number and model information

(located on the left side of the printer and not visible in this drawing).
Cleaning roller (not visible in this drawing): Removes dust

and debris from cards.

Page 3

Tip: Lift the latch to open the printer and see inside.

Features and options

Features and options are identified on the printer label.

• Printers with “K” printing can print one color (monochrome). “C”
printing is full-color printing.

• All SP55 printers use a USB connection.

• SP55 printers can include a duplex module.

•A magnetic stripe module can be a three-track (IAT) or single-
track (NTT) module. It is visible inside the printer.

Printing: C or K
Connection: USB
Magnetic Stripe: MS3 or MS1
Smart Card

• An optional sm ar t ca r d mod u l e ca n ha ve:

• Contact coupler (SC1x0 on the label): Visible inside the

printer. Includes a USB port on the printer.

• Contactless (RF) coupler (SC20x): Includes a serial or

USB port.

• Contact station (SC300): Visible inside the printer.

Includes a serial port.

• C ombination smart card coupler (SC4xx): Contact and

contactless couplers. Visible inside the printer. Includes a
USB or serial port. See SP Series Info Central for codes.

Model: SP55 SN:
020120

Config: SP55CUSBIATSC110

Page 4

Loading cards

1 Open the input hopper cover.
2 Remove cards from the original package.

Tips: Handling cards

Do not touch the surface of cards before printing
them. (Oils on hands will reduce printing quality.)

Handle cards by the edges or wear gloves.
Cards can stick together: Slide or fan cards to

separate the edges.

Orient all unprinted cards the same way.

Page 5

3

Place the cards in the card tray.
The diagram shows the typical locations for the
magnetic stripe and smart card chip.

4 Close the input hopper cover. Push the cover

closed to align cards.

See SP Series Info Central for information about
cards to use in the printer.

Magnetic stripe

Smart card chip

Page 6