Entone Hydra II User Manual

Hydra

Multi-Television IP Video Gateway

User’s Guide

P/N: 95-810500-00

©2007 Entone, Inc. All rights reserved. This document contains proprietary information protected by copyright. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of Entone, Inc., 2755 Campus Drive, Suite 235, San Mateo, CA 94403. U.S.A.

DISCLAIMER

IF THIS PRODUCT DIRECTS YOU TO COPY MATERIALS, YOU MUST HAVE PERMISSION FROM THE COPYRIGHT OWNER OF THE MATERIALS TO AVOID VIOLATING THE LAW WHICH COULD RESULT IN DAMAGES OR OTHER REMEDIES.

TRADEMARKS

Entone and the tagline “Connecting the Home” are trademarks of Entone, Inc. All other trademarks or registered trademarks belong to their respective owners.

CHANGES

The material in this document is for information only and is subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, Entone, Inc. assumes no liability resulting from the use of the information contained herein.

Entone, Inc. reserves the right to make changes in the product design without reservation and without notification to its users.

P/N: 95-810500-00 August 2007

CUSTOMER SUPPORT AND CONTACT INFORMATION

For Customer Support please call: 650.572.7000

Customer Contact Information:

Entone, Inc. 2755 Campus Drive Suite 235 San Mateo, CA 94403 U.S.A. Tel: 650.572.7000

www.entone.com

Declaration of Conformity ................................................................................................................................................ 3

Preface............................................................................................................................................................................. 6

Introducing Hydra ............................................................................................................................................................ 6

TYPOGRAPHICAL CONVENTIONS................................................................................................................. 6

OVERVIEW OF THIS USER’S GUIDE.............................................................................................................. 6

1.1 Safety Precautions............................................................................................................................................... 7

OPERATION AND CARE .................................................................................................................................. 7

2.1 Index to Parts and Controls ................................................................................................................................. 8

CONTENTS IN THE BOX..................................................................................................................................8

FRONT PANEL AND REAR PANEL................................................................................................................. 9

REMOTE CONTROL.......................................................................................................................................10

3.1 Hydra Introduction.............................................................................................................................................. 11

ABOUT IPTV.................................................................................................................................................... 11

ABOUT THE HYDRA MULTI-TELEVISION IP VIDEO GATEWAY................................................................. 12

4.1 Connecting the Primary TV................................................................................................................................14

CONNECTING THE PRIMARY TV USING COAXIAL CABLE ....................................................................... 15

CONNECTING THE PRIMARY TV USING RCA COMPOSITE OR S-VIDEO ............................................... 16

CONNECTING THE PRIMARY TV USING COMPONENT ............................................................................ 18

5.1 Connecting TV(s) In Other Rooms ....................................................................................................................19

CONNECTING TV(S) IN OTHER ROOM(S) USING CATV CABLING SYSTEM........................................... 20

SETTING UP TV TO USE CATV..................................................................................................................... 20

6.1 Connecting to the Audio System .......................................................................................................................21

7.1 Connecting Hydra to the Network...................................................................................................................... 22

CONNECTING USING HYDRA INTERNAL ADSL2+ ROUTER..................................................................... 22

CONNECTING USING EXTERNAL NETWORK ACCESS UNIT................................................................... 22

8.1 Powering-Up Hydra ...........................................................................................................................................24

9.1 Remote Controls................................................................................................................................................ 25

LOADING BATTERIES.................................................................................................................................... 25

USING THE HYDRA CONTROLS................................................................................................................... 26

ATTACHING THE RF REMOTE CONTROL ANTENNA................................................................................. 27

REMOTE CONTROL REGISTRATION...........................................................................................................28

CONTROLLING YOUR TELEVISION AND OTHER A/V DEVICES ............................................................... 29

10.1 Troubleshooting the Hydra ................................................................................................................................ 30

11.1 Closed Captioning ............................................................................................................................................. 33

12.1 Caller ID Display ................................................................................................................................................ 34

13.1 AC-3 (Dolby Digital 5.1 Channel)....................................................................................................................... 35

14.1 Hydra User Menu...............................................................................................................................................36

Table of Contents

Hydra User’s Guide

SETTING CHANNEL ID................................................................................................................................... 40

15.1 Specifications..................................................................................................................................................... 41

Declaration of Conformity

To ensure proper use of this product, please read this manual carefully and retain it for future reference. Should the unit require maintenance, contact an authorized service location.

WARNING: This symbol indicates the presence of uninsulated dangerous voltage within the product's enclosure that constitutes a risk of electric shock. Do not open the product's case.

CAUTION: This symbol indicates you must take care; there is risk of damage to the equipment or to yourself.

To prevent fire or shock hazard, do not expose this product to rain or moisture. To reduce the risk of electric shock, DO NOT remove the cover or back. No user serviceable parts are inside. For servicing refer to qualified personnel.

Declaration of Conformity (United States Only)

This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the Federal Communication Commission (FCC) Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment OFF and ON, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the

receiver.

• Connect the equipment to a different circuit from that to which

the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for

help.

Hydra User’s Guide

Part 68 - Compliance Registration

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. A label on the bottom of this equipment contains, among other information, the Ringer Equivalence Number (REN) and the product identifier. For products approved after July 23, 2001 the product identifier is in the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g. 03 is a REN of 0.3). The REN is used to determine the number of devices that may be connected to a telephone line. For earlier products, the REN is separately shown on the label. If requested, this number must be provided to the telephone company. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. This equipment is designed to connect to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant. An FCC compliant telephone cord and modular plug is provided with the equipment. If this terminal equipment causes harm to the telephone network, the telephone company may request you to disconnect the equipment until the problem is resolved. The telephone company will notify you in advance if temporary discontinuance of service is required. If advance notification is not practical, the telephone company will notify you as soon as possible. You will be advised of your right to file a complaint with the FCC if you believe such action is necessary. If you experience trouble with this equipment, do not try to repair the equipment yourself. The equipment cannot be repaired in the field. Contact your ISP for further instructions. The telephone company may make changes to their facilities, equipment, operations, or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make the modifications necessary to maintain uninterrupted service. If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. This equipment cannot be used on public coin phone service provided by the telephone company. Connection of this equipment to party line service is subject to state tariffs.

Declaration of Conformity (Europe Only)

This product is in conformity with the Council Directives:

• EMC Directive 89/336/EEC

• Low voltage Directive 73/23/EEC

Entone products are designed and tested to meet IEC00065, the standard for the Safety of Information Technology Equipment. This is the international standard for these types of products to reduce the risk of product damage and of personal injury. The standard protects against the following hazards:

• Electric shock

• Hazardous voltage levels

• Fire — Overload, temperature, material flammability

• Energy — Circuit with high energy or potential as burn hazards

• Heat — Accessible part of the product at high temperatures

• Radiation

• Noise

Hydra User’s Guide

Canada Certification Notice The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective operations and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The department does not guarantee the equipment will operate to the user’s satisfaction. This equipment meets the applicable Industry Canada Terminal Equipment Technical Specification. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment. The Ringer Equivalence Number (REN) is 0.0. The Ringer Equivalence Number that is assigned to each piece of terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed

5.0. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local Telecommunication Company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Connection to a party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. If you experience trouble with this equipment, do not try to repair the equipment yourself. The equipment cannot be repaired in the field and must be returned to the manufacturer. Repairs to certified equipment should be coordinated by a representative, and designated by the supplier. Users should ensure, for their own protection, that the electrical ground connections of the power utility, telephone lines, and internal, metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate.

Hydra User’s Guide

Preface

Introducing Hydra

Hydra is the first Set Top Box (STB) that supports multiple streams in the world. One STB can be connected to up to three TVs at the same time. With an integrated ADSL2+ module, no external modem is required.

TYPOGRAPHICAL CONVENTIONS

The following typographic conventions are used in this manual to provide visual clues as to the purpose or specific features of the IOM application.



Bold text describes menu options and selections displayed on the screen.



Italics emphasize statements and points to reference documentation.



Ellipses (…) indicate truncated text for long examples depicting output that is too long to be shown in its entirety.



NOTE/TIP: A note or a tip describes actions or conditions that can help you obtain optimum performance from IOM.



WARNING: A caution or a warning describes conditions that can result in an error.



IMPORTANT: An important note.

OVERVIEW OF THIS USER’S GUIDE

This User’s Guide provides generic information about connecting Hydra to your audio and video equipments. Some of the topics covered in this guide are:



Safety and regulatory information



Setup



Connecting Hydra to your audio and video equipment



Connecting Hydra to the network



Powering Hydra



Using the Remote Controls



Troubleshooting

For a full listing of all of the topics covered in this User’s Guide, see the Table of Contents.

Chapter

1.1 Safety Precautions

Before installing Hydra, be sure to unplug Hydra, your TV and any other audio-video equipment you are using. This precaution will help to prevent danger of electrical shock and damage to Hydra and your equipment.

Be careful when moving your television to avoid accidental tipping or movements that might cause injury to you or those around you.

To ensure proper use of this product, please read this user manual carefully and retain for future reference. Should the unit require maintenance, contact your service provider.

OPERATION AND CARE



To prevent fire or shock hazard, do not expose this product to rain or moisture.



To reduce the risk of electric shock, DO NOT remove the cover or back. No user serviceable parts are inside. For servicing refer to qualified personnel.



Make sure nothing is lying on any of the cables.



Be sure the cables are located where they will not be stepped on or tripped over.



Do not spill food or liquids onto the unit.



Do not push any objects into the free slots. Doing so will damage the unit. This can cause fire or electrical shock and can short out interior components.



Keep the equipment away from heat sources and radiators.



Do not block cooling vents.



Do not place the equipment in a closed-in wall unit.



When disconnecting a cable, pull on its connector or on its strain relief loop. Do not pull on the cable itself. Some cables have a connector with locking tabs; if disconnecting this type of cable, press in on the locking tabs before disconnecting the cables.



When connecting a cable, make sure both connectors are correctly oriented and aligned before connecting to avoid bending connector pins.

Chapter

2.1 Index to Parts and Controls

CONTENTS IN THE BOX

Item Picture Quantity

Hydra Multi-Television IP Video Gateway (Hydra)

RF Remote Control Antenna

RF Cable (with F type connectors) (6 feet)

RJ11 Telephone Wire (15 feet)

RJ45 Ethernet Cable (10 feet)

3 Color RCA A/V Cable (6 feet)

Power Supply with 6 feet power cord (100-240V, output 12VDC)

RF Universal Remote Control

Battery (AA-size)

Hydra User’s Guide

1) This RJ45 port

2) When the internal ADSL router is used, this port provides a

FRONT PANEL AND REAR PANEL

Figure 2-1 Hydra Front Panel

Part Name Description

1. Standby Switch Power up or put Hydra in standby mode

2. Smart Card Slot Optional for conditional access authentication

3. Standby/On Indicator Amber: standby mode and starting; Green: when started Red: in remote registration mode

4. IR receiver Remote control IR receiver. If the receiver is flashing Red/Green: upgrading software

5. Arrow Keys/OK Button Usage determined by middleware

6. Reset Pin Hole Restart Hydra

Figure 2-2 Hydra Rear Panel

Part Name Description

1. ADSL The ADSL RJ11 port is used to connect an ADSL line when the

Hydra's internal ADSL router is used.

2. TO LINE RJ11 plug for connecting to telephone line for caller ID display

3. ETHERNET

when the Hydra's internal ADSL router is not used.

data connection for PC's and other in-home networking equipment.

4. OPTICAL AUDIO/DIGITAL

AUDIO

S/PDIF digital optical audio TOSLINK output for decoder 1 S/PDIF digital coaxial RCA audio output for decoder 1

5. S-VIDEO S-Video output for decoder 1

6. AUDIO LEFT/RIGHT Composite audio output for decoder 1

7. VIDEO Composite video output for decoder 1

8. YPbPr

Component video output for decoder 1

9. MATV OUT RF Type-F connector for decoder 1, 2 and 3 (factory set to channel

10, 12 and 23)

10. TV OUT RF Type-F connector for decoder 1 (factory set to channel 10)

11. REMOTE ANTENNA RF Type-F connector for connecting the RF remote control antenna

12. DC INPUT 12V DC power jack

can function as the primary WAN connection

Hydra User’s Guide

REMOTE CONTROL

Figure 2-3 Remote Control

NOTE: Please refer to your service

operator or middleware vendor for detailed functions and usages.

Part Name Description

1. SETUP Special Key reserved for remote programming functions.

2. INPUT Changes the current A/V input of the selected device. INPUT + MENU triggers STB User Menu.

3. POWER Switches the power on/off for the currently selected device. Switches STB to power on/standby mode.

4. STB Puts remote control in STB mode. Presses for more than 5s will trigger remote control registration mode.

5. TV Selects to control TV

6. LANG *

7. GUIDE Displays electronic program guide.

8. VOL + /- Raises or lowers volume of the currently selected device.

9. LAST Changes channel to the most recently viewed channel.

10. PAUSE Pause button for VOD.

11. PREVIOUS / NEXT

CHAPTER

12. FAST REVERSE /

FORWARD

13. RED *

14. GREEN *

15. NUMBER KEYS Allows direct access to specific channels and menu items.

16. ENTER *

17. DTV Returns to live programming.

18. Movies Displays the VOD menu.

19. Record-it *

20. Promos Displays the promotion menu.

21. AUX Selects to control AUX device.

22. INFO Displays on-screen information about the current television program.

23. MENU Displays the on-screen menu.

24. EXIT Exits the current menu item.

25. CH UP / DOWN Changes channel up or down.

26. RECORD *

27. STOP Stop button for VOD.

28. ARROW KEYS Navigates right, left, up, down in the on-screen guide.

29. OK Executes the currently selected menu option.

30. PLAY Play button for VOD.

31. BLUE *

32. YELLOW *

33. MUTE Turns the volume of the currently selected device off.

34. Media Displays the web menu.

35. Music Displays available music channels.

36. Help Displays the help menu.

37. Phone Displays the Caller ID menu.

Goes to previous or next movie chapter for VOD.

Starts fast reverse or fast forward for VOD.

INPUT + MENU triggers STB User Menu.

Chapter

3.1 Hydra Introduction

ABOUT IPTV

Internet Protocol Television (IPTV) allows home customers to receive video programming using the Internet Protocol or over an IP connection, as opposed to broadcasting, cable or satellite delivery systems. IPTV needs a source for the video stream; an Internet connection with associated Ethernet wiring, routers, DSLAM, middleware equipment and software; a telephony switch; ADSL2+ modem; and a set-top box at the customer site, as shown here:

Figure 3-1 IPTV Overview

Hydra User’s Guide

ABOUT THE HYDRA MULTI-TELEVISION IP VIDEO GATEWAY

Hydra is Entone’s home IP video gateway, and provides end-user connectivity for video service providers.

The Hydra is equipped with up to 3 decoders. It can support up to three concurrent programs playing on different TVs.

The Hydra can be connected to a nearby TV and TV(s) located in other room(s). You can tune your TV to one of the 3 decoders. Each remote control is registered for one decoder. Use the registered remote control to control the decoder.

Figure 3-2 Hydra Connecting the Home

Hydra provides several options for connecting the primary TV to the video feed. Video baseband outputs include S-Video, component video, and composite video. Audio outputs include baseband stereo (RCA) and multi-channel digital (SPDIF), as well as modulated RF output.

Hydra supports telco service signaling, such as Caller ID and Call Waiting Caller ID, and displays it conveniently on the television set. It supports interoperability and IP networking standards and protocols. Finally, Hydra helps protect service operators from service theft and content piracy by providing security features such as integrated DVB/DES descrambling, conditional access and, optionally, Macrovision’s antitaping support.

+ 30 hidden pages

Entone Hydra II User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual