Entone Digital TV, Hydra, Amulet User Manual

V3.2

Remote Control Layout 7-8
Remote Control Basics 9
* Turn Your Set Top Box or TV On or Off 9
* Change Channels 9
* Adjust Volume 9
* System Buttons 10
How To Use This Book 11
* Layout 11
* Color-codes and Icons 11
* Channel Name and Number 12
* Current Time 12
* Favorite List Currently in Use 12
* Program Name 12
* Program Start Time, End Time & Rating 12
* Program Synopsis 12
* Additional Program Details 12
* Director and Actor Information 12
* Coming Up Next 12
InfoBar Layout 13
The InfoBar 13
* Introducing The InfoBar 13
* Go To The InfoBar 13
* Using The InfoBar 13-15
* Exit The InfoBar 15
* Introducing The MenuBar 16
* Go to the MenuBar 16-17

Table of Contents

Table of Contents

Guide Layout 18
Guide 18
* Introducing Guide 19
* Go to Guide 19
* Parts of Guide 19
* Getting Around Guide 19
* HDTV Programming 19
* Introducing Scheduled Events 19
* Set a Reminder, Auto Tune or Recording 20-21
* Set a Multi-Reminder, Multi-Auto Tune
Or Multi-Recording 22-23
* Cancel Auto Tune, Reminder or Recording 23-24
* Guide and Favorite Lists 24
PVR/DVR 25
* Introducing PVR/DVR 25
* Quick Record With PVR/DVR 25
* Pause Live TV (PLT) 26
* Controlling DVR and Live TV 26
* DVR Playback Controller 27
* The PVR/DVR Menu 27
* Go to PVR/DVR 27
* The PVR/DVR Menu Quick Reference 27
* Go to PVR/DVR Recordings 28
* Watch DVR-recorded Program 28-29
* Lock or Unlock a Recording 29
* Deleting a Recording 30

4

* Review Recording Events 30
* Go To Recording Events 30
* Cancel A Recording Event 31
* Schedule A Recording Event 31
* Go To Schedule Event 31
* Schedule A Recording, Reminder or Auto Tune
Event 31
* Your Recording History 32
* Go To Record History 32
* Review Record History 32
* Go To Delete History 32
* Review Delete History 32
Vault 33
* Introducing My Library 33
* My Library Menu 33
* Go To My Library 33
* Introducing Reminders 33
* Go To Reminders 33
* Cancel A Reminder or Auto Tone 34
* Introducing Messages 34
* Go To Messages 34
* Read A Message 35
* Introducing Caller ID 35
* Go To Caller ID 35
* Delete a Caller ID Entry 35
Parental Controls 36
* Introducing Parental Controls 36

Table of Contents

5

Table of Contents

* Go To Parental Controls 36
* Enable/Disable Parental Controls 36
* Disable Parental Controls 37
* Enable Parental Controls 37
* Introducing Settings 38
* Go To Settings 38
* Working with Preferences 38-42
Settings 42
* Working with Settings/Users 42-43
* Add a User Account 43-45
* Edit a User Account 45-46
* Edit Master User Account 47
* User Account Parental Controls 47-48
* Save your Personal Control Settings 48
* Introducing Favorites 49
* Go To Favorites 49
* Choose a Favorites List 49
* Create or Edit A Favorites List 49-50
Favorites 49
* Delete A Favorites List 50
* Add or Remove a Single Channel To Favorites
* While Watching TV 50-51
* Add or Remove a Single Channel To Favorites
From other Screens 51
* Introducing Search 52
* Go To Search 52
* Search For a Program 52-53

Search 52
Set Top Box Connections 54-55
* Entone Set Top Box 54
* Amulet Set Top Box 55
* Amino 56-57
Ratings
* MPAA Rating System 58
* TV Parental Guidelines Ratings System 59
* Program Ratings 59
* Content Ratings 59
Troubleshooting
* Searching For Your Code 60
* Power Cycling Your Set Top Box 61
* Seeing A Black Or Blue Screen, Or Snow? 62

This image will appear on pages your install
technician will be going over with you.

Table of Contents

7

Remote Control Layout

Setup Input Power

STB

Puts remote in

STB mode.

LANG

Closed caption

on or off

Info

Displays selected

program info.

Guide

Displays program

guide

Volume Control

Pause live TV

OK

Executes menu

options

Previous

Reverse

Red

Green

Number Keys

Direct access to

channels

Enter

DTV

Returns to live

programming

Record-It

Displays the DVR

menu

Help

Displays help
menu

Media

Mute

Music

Displays
available music
channels

Yellow

Blue

Play

Fast Forward

Up to 5 speeds

Next

Arrow Keys

Stop

Record

Starts recording
& brings up DVR

Channel
Navigation

Menu

Displays
on-screen menu

AUX

Selects AUX
Device

TV

Selects to
control TV

Switches

between video

inputs on TV

8

Remote Control Layout

Auxiliary

Last

Previous

Rewind

Stop

Guide

Displays program

Menu

Displays

on-screen menu

Arrow Keys

Volume Control

On Demand

Mute

Favorites

Brings up
Favorites list
once created

Number Keys

Direct access to

channels

Channel
Navigation

When in STB
mode changes
channel on STB.
When in TV

Info

Displays program
info

Exit

Exits menu item

Record

Starts recording
& brings up DVR

Fast-forward

Power

DVD

TV
Set top Box

Puts remote in
Set top box
mode

Audio

9

Remote Control Basics

Turn Your Set Top Box or TV On or Off

The device selection buttons tell your remote whether you want to
control your set top box or your television.
To Turn your set top box on or off, press the STB button.
Press the Power button on your remote control.
To turn your TV on or off, press the TV button.
Press the Power button on your remote control.

Note: Your remote control must have the remote code programmed in
before it can send the correct signals for your TV. If the list of TV brand
codes was not included in your installation pack, please contact your
service provider.

If pressing Power turned the wrong device on or off, press the Power
button again, press the appropriate device selection button (STB or TV) and
press Power once more.

Change Channels

The CH

button will change channels up or down one at a time.
The Number Pad can be used to directly enter a channel number.
The LAST button will return you to the previous channel you were
watching.
Lastly, Guide will display the on screen guide so you can find a program

you like. If the program is on now, you tune to the channel showing it. If
not, you can set a scheduled event to remind you when it does come on. If
your set top box supports DVR, you can schedule a recording for the
program.

For more information on Guide, see page 18.
For more information on setting reminders, see page 33.
For more information on recordings, see page 25.

Adjust Volume

The VOL+/- button will adjust the volume gradually.

10

System Buttons

There are a number of buttons on your remote that display different
features of your service.

Menu displays the MenuBar. The MenuBar provides quick access to

every feature supported by your service.
For more information about the MenuBar, see page 16.

Info

For more information on the InfoBar, see page 13.

Guide displays your Guide. Guide allows you to quickly browse through

channels and programs, set or clear reminders, and set and clear recordings
(if your set top box supports DVR).

For more information on Guide, see page 18.

Exit causes your set top box to exit whatever screen you are seeing and

return you to normal TV viewing. If you ever get lost on a screen, it is
always safe to press Exit and then start over again.

Remote Control Basics

11

How To Use This Book

Layout

Instructions are paired with screen shots to illustrate the process and
provide confirmation of what you should see on your TV.

On-screen text, such as screen titles, messages and options are shown in

Deep Blue Bold Type.

Buttons on the remote control are represented by a graphic of that button,
or Red Bold Type when a graphic cannot be show.

Icons

Icons may also be displayed based on some settings for a particular
program.

Program and Attributes

Standard Program Movie

AutoTune Multi-AutoTune

Record Multi-Record

Reminder Multi-Reminder
Closed Captioned Dolby Digital Audio
Secondary Audio Favorite List in Use
Live TV Pay Per View
Recording to PVR/ DVR Playing from PVR/DVR
Playing from PVR/DVR (program still being recorded)

Blocked by Parental Controls

12

Channel Name and Number The name and number of the channel

currently listed in the InfoBar.

Current Time
Favorite List Currently In Use
Program Name
Program Start Time, End Time and Rating Includes original release date

in Detailed View.

Program Synopsis
Additional Program Details This area will indicate details such as if this

program is Live TV, Recorded using DVR, or Blocked. If closed captioned,
Dolby Digital audio or Secondary Audio Program are available, it will also
be shown here. Finally, an HDTV program will be indicated here. To see this
info, press info button twice.

Director and Actor Information

Coming Up Next The start time and title of the next program to be

shown on the channel currently listed in the InfoBar.

InfoBar Layout

13

Access & Use - The InfoBar

Introducing The InfoBar

The InfoBar is a quick way of finding information about the show you are
watching, as well as what comes on later and what is on other channels.

Go To The InfoBar

There are 3 ways to make the basic InfoBar appear.

1. Press Info on your remote control.

2. Press the up or down direction buttons on your remote control.

3. The basic InfoBar will also appear anytime you change channels.
Once the InfoBar is active, press Info again to display the detailed InfoBar.

listed.

For more information on the layout of the basic and detailed InfoBar, see

Using The InfoBar

Step 1: Go To The InfoBar

Press Info, the up or down direction buttons, or change channels.

14

Press the up or down

direction buttons to scroll

the InfoBar through what
is showing on other
channels without actually
changing channels.

If you find something you
would rather watch on
another channel, press OK
to tune to that channel.

Press the right direction

button to scroll ahead to

upcoming programs for
the channel listed on the
InfoBar.

Press the left direction

button to scroll back

towards the current
program for the channel
listed on the InfoBar.

Note: You can combine steps 2a and 2b to see what comes on later on
another channel if you like. However, if you plan to do a lot of browsing for
programs on other channels or that are coming on later, it is easier to use
Guide. For more information on Guide, see page 18.

The InfoBar - Access & Use

15

Press OK to display options
to set a reminder, auto
tune or recording (if your
set top box supports PVR/
DVR).

For more information on
setting reminders, auto
tunes and recordings, see
page 31.

Exit The InfoBar

The InfoBar will go away on its own after a few seconds of inactivity, or
Press EXIT on your remote control.

If you are in the detailed InfoBar, you can press INFO once more to exit the
InfoBar.

Actions - The InfoBar

16

Introducing The MenuBar

The scrolling MenuBar is a quick and easy way to access any feature of
your service.

Go To The MenuBar To display MenuBar, press Menu on your remote

Guide will bring up the program guide. For

information on Guide, see page 18.

PVR/DVR provides access to programs recorded

using PVR/DVR, as well as reviewing recordings you have scheduled, create
a scheduled recording event, review the history of what you have recorded
recently, or delete your recording history. For information on PVR/DVR, see
page 25.

Rentals provides access to the vast library of Video

on Demand (VOD) Provided by Valley TeleCom.

Vault/My Library provides quick access to

Reminders you have scheduled, Messages from your
service provider, and the Caller ID history. For more information on My
Library, see page 33.

The Menu Bar

Guide

PVR/DVR

Rentals

Vault/My Library

17

Parental Controls allows you to temporarily disable

or enable all parental controls. This only appears
once Parental Controls have been set. For information on Parental Controls,
see page 36.

Note: Parental Controls will not appear until you have created parental
control settings.

Settings offers access to creating parental controls

and setting blocked channels, determining how
things appear on screen, creating sub user accounts, reviewing packages
offered by your service provider. For more information on Settings, see
page 42.

Favorites allows you to choose, edit, create or delete

a favorite channel list. For more information on
Favorites, see page 43.

Search allows you to search program listings by title.

For more information on Search, see page 49.

The Menu Bar

Parental Controls

Settings

Favorites

Search

18

Picture-in-Picture Allows you to watch TV while you are in Guide.
Info Area Provides information about the currently highlighted program,

including start and end time, rating and a description. Below that is the
current time and icons indicating closed captioned, Dolby Digital audio, or
other particulars as applicable.

Favorite List Indicates the favorite list currently in use. When you switch

Program Listings Shows channel number and abbreviation (currently

tuned channel shows a right arrow), and program listings for each channel.
Program listings may include icons to indicate a setting or feature for a
particular program.

Highlight Indicates what program listing is currently in focus.
Listing Date/Time Shows the date and time (divided into 30 minute

increments) for the program currently shown in Guide.

Guide Layout

19

Introducing Guide

later. You can set reminders or recordings for upcoming programs in Guide.

Go To Guide

There are two ways to go to Guide.
Press Guide, or
Press Menu, highlight Guide, and press OK.

Parts of Guide

Getting Around Guide

Press the direction buttons to move the highlight.
Jump to a channel by entering the channel with the Number Pad (0-9)
Press to scroll up and down the current page.
Press OK to choose the program you have highlighted. If it is on now,
Guide will tune you to the channel.
Press OK or Exit to leave the Guide.
If the program comes on later, you can set a reminder, auto tune or

recording (if your set top box supports DVR). These are known as Scheduled
Events.

HDTV Programming

Programs available in HDTV will appear in Guide with a bright blue HD icon
next to the name of the program. In order to watch HD programming, you
will need an HDTV-capable set top box and television, and will need to
subscribe to an HD channel package. Please contact your service provider
for more information.

Introducing Scheduled Events

Scheduled Event is the name for any setting you create that causes the
system to remind you about a program or record a program automatically.
There are three Scheduled Events: Reminders, Auto Tunes and Recordings.

Usage - Guide

20

A reminder tells the system you want it to let you know a program is about
to come on. An Auto Tune will automatically change to the correct channel
when the program is about to start. A recording will automatically record
the program using PVR/DVR. Note: Your set top box must support PVR/

DVR.

Set a Reminder, Auto Tune or Recording

Step 1: Pick a Program

want to miss. Highlight the
program listing and press OK.

Note: If you are setting a
recording, you can highlight
the program listing and press

Record instead of OK, then

skip steps 2 & 3.

Step 2: Set a Reminder, Auto Tune or Record

Highlight:

Record Program or
Set Reminder or
Set Auto Tune and

press OK. You will then be returned to Guide.

Step 3: Return to Guide

Reminder set Auto Tune set Recording set

Guide - Reminders, Auto-Tune, Record

Record Program

Set Reminder

Set Auto Tune

21

Step 4a: Your Reminder

A few minutes before your program comes on, a
box will appear on your screen telling you that
you have a reminder.

Press INFO to display the reminder.

Highlight the button showing the program name and
press OK to tune to that program, or highlight Cancel
and press OK to ignore the reminder.

Step 4b: Your AutoTune

Just before the program begins, a
message will pop up, giving you the
option to tune in or cancel. You can
choose either option, or just wait,
the pop up will go away and the

system will tune you to the correct channel.

Step 4c: Your Recording

Once your program begins, your set top box will begin recording it for you.
When you are ready to watch your recording, you will need to go to Vault.
For more information on the Vault, see page 33.

Reminders, Auto-Tune, Record - Guide

22

Guide - Multi-Reminder, Mulit-Auto Tune

Set a Multi-Reminder, Multi-Auto Tune or Multi-Recording

-

and want to be reminded each time it comes on, create a multi-reminder.

Step 1: Pick a Program

miss. Highlight the program listing
and press OK.

Step 2: Set the Recording

Highlight and

press OK.

The Scheduled Events screen lists all the
information about the start and end time,
date and the correct channel for your
program. If anything is not correct, highlight
the incorrect item and press OK. Then use
the up and down direction buttons to enter
the correct information and press OK.

Information about Type: and Freq: is on the following page.

Set Reminder

23

Event Settings - Guide

Step 3: Set the Event

Highlight the box next to Type: and press

OK. The highlight will become up and

down arrows. Press the up and down direction buttons until you see the

event type you want (Recording, Autotune, Reminder), then press OK.

NOTE: The Set Recording option will not be available unless you
subscribe to PVR/DVR and your set top box supports PVR/DVR service.

Step 4: Set Event Frequency

Highlight the box next to Freq: and press

OK. The highlight will become up and

down arrows. Press up and down until you see the frequency you want

(Single, Every M-F, Weekly), then press OK.

Step 5: Return to Guide

Once you have set the event frequency, highlight OK on the Schedule Even
screen and press OK. You will be returned to Guide.

Multi-Reminder set

Multi-Auto Tune set
Multi-Recording set
Your multi-event will recur as scheduled until you cancel it.

Cancel An Auto Tune, Reminder or Recording

You can cancel any scheduled event you have previously set directly from
the Guide.

Step 1: Pick the Program

Highlight the program
with the scheduled event
you want to cancel and
press OK.

24

Step 2: Cancel the Scheduled Event

Depending on the type of even you are
cancelling, your option will be

or
or

Highlight that option

and press OK.

NOTE: Only the cancel option for the type of event you are cancelling
will appear.

Step 3: Return to Guide

After you press OK, you will be returned to Guide. The program listing will
no longer display the event icon. For more information on cancelling
events, see My Library page 33.

Guide and Favorite Lists

While in Guide, you can cycle
through your Favorites lists by
pressing Guide repeatedly. Each
press will activate the next
Favorites list.

The name of the active Favorites
list is shown above channel
number listing on the guide. This
causes the Guide to only display
the channels included on that

Cancel Auto Tune

Cancel Reminder

Cancel Recording

Guide - Event Settings

25

Recording - PVR/DVR

favorites list. Pressing Guide once you have cycled through all Favorites
lists will exit Guide.

Introducing PVR/DVR

PVR, or Personal Video Recording, allows you to record programs digitally
without the need for tapes or discs, as well as pause live TV. Also known as
Digital Video Recorder.

NOTE: Your set top box must support PVR/DVR service to use these
features. IF it does not, please contact your service provider.

Quick Record With PVR/DVR

The fastest and easiest way to begin recording using PVR/DVR is to use the
Record Button on your remote control.

Step 1: Start Recording

While watching a program,

press Record. Your set top box will
immediately begin recording (a red light will appear on STB), and the
InfoBar will appear shortly. Return to the Guide and a red dot will appear
next to the program you are recording.

You can also start a quick
record from the Guide.

Highlight a program you want
to record using the direction

buttons and press Record.

If the program is currently on,
recording will begin
immediately. If the program

comes on in the future, a
recording event is scheduled and your set top box will record the program
for you automatically.

26

Pause Live TV (PLT)

PVR/DVR also allows you to pause live TV (PLT), meaning a program that
you are already watching. This can allow you to walk away from your TV
and then return without missing anything. Additionally, you can fast
forward from the point where you paused to the point where you catch up
with live TV, or rewind to the time when you changed to the current
channel (this is also limited to within the last 4 hours).

The PLT Playback Controller
appears whenever you pause,
rewind or fast forward live TV.

The center area displays a green
bar to indicate the amount of TV
you can rewind or fast forward
through. The green arrows show
where you are within that range.

The far left box indicates the

current playback speed, pause, or fast forward action.
The far right box indicates the current time.

Controlling PVR and Live TV

While watching a recorded program or live TV, you can use the Playback
Control buttons to pause, rewind, fast-forward or stop playback.

Press

PAUSE to halt playback at the current point.

Press

Rewind or Fast Forward to reverse or advance playback

from the current point. Each time you press Rewind, the rewind speed
accelerates from 2x-15x-50x-300x (normal Play speed is 1x)

Press

Play to resume watching at normal speed.

Press

Stop to exit playback of the program.

PVR/DVR - Live Use

27

Live Use & DVR Menu - PVR/DVR

PVR Playback Controller

Any time you press one of the Playback
Control buttons while watching a
recorded program, the PVR playback
controller is displayed.

The box to the left indicates the
playback function in use.

The bar in the middle gives a visual
representation of where you are in the recording. The lighter section
indicates how much of the recording has been played.

The PVR/DVR Menu

The PVR item on the MenuBar provides access to previously recorded
programs, recording events you have set, schedule an event, view your
recording history and delete your recording history.

Go To PVR/DVR

Press Menu, highlight PVR and press OK.

The PVR/DVR Menu Quick Reference

Recorded Programs lists programs you have

already recorded. Go here to watch, lock or delete

these recorded programs.

To Record lists all Recording events you have

scheduled, and allows you to cancel any future

recordings events.

Schedule Priority allows you to edit settings for

series recordings.

Schedule Event allows you to create a recording

reminder or auto tune an event for individual or

recurring programs.

Record History is a log of when recordings start,

complete or are cancelled.

Recorded Programs

To Record

Schedule Priority

Schedule Event

Record History

28

Go To PVR Recordings

Highlight Record Programs and
press OK.

A list of your recorded programs
will appear to the right.

Recordings are listed from newest
at the top to oldest at the bottom.
The program name, and the date
the recording is made are listed.

Any program still being recorded is listed with a red dot icon to the right of
the recording date.

Watch A PVR/DVR-recorded Program

Step 1: Pick a Recording

Highlight the recording you want to watch and press OK.

Step 2: Play The Recording

Highlight

and press OK.

Step 3: Watch the Recording

You will exit the PVR/DVR menu and your recording will begin playing. The
InfoBar will appear for a few seconds with a blue PVR/DVR icon to the
right to indicate you are playing a PVR/DVR recording.

Play Recording

PVR/DVR - Menu & Recordings

29

Lock & Unlock - PVR/DVR

While watching your recording, you can use any of the PVR/DVR control
buttons on your remote just as you would if watching a videotape or PVD.

Step 4: Return to Live TV

When the recording ends, you will be returned to live TV.
If you want to return to the PVR/DVR Menu before your recording has

ended, press the Stop.

Lock or Unlock a Recording

Locking a recording prevents the system from deleting a program to make
space for new recordings.

Note: You can still manually delete a locked recording. Locking only
prevents the system from automatically deleting it. When manually
deleting a locked program, you will be asked to confirm the deletion.

Step 1: Pick A Recording

Highlight the recording you want to lock and press OK

Step 2a: Lock the Recording

Highlight and

press OK.

Once a program is locked, a appears to the
left of the recording date.

Step 2b: Unlock the Recording

If you select a locked program in Step 1, the
lock option will instead be Unlock.

Highlight and press OK.
When the program is unlocked, the padlock

icon is removed.

Lock

Unlock

30

Deleting A Recording

Highlight the recording you want to delete and press OK.

Step 1: Pick A Recording

Highlight and

press OK.

Step 3: Confirm Delete

Highlight Yes and press OK to confirm, or No
if you changed your mind.

Step 4: Recording Deleted

Once you confirm the deletion, the entry for that recording is removed
from the list.

Note: Once a recording has been deleted there is no way to get it back.
Please be careful when deleting recordings.

Review Recording Events

You can easily review and cancel future recording events from To Record.

Go To Recording Events

Highlight To Record and press OK.
A list of your scheduled future recording events will appear to the right.
When Highlighted, each recording event history lists the channel on which

the program is shown, the name of the program, and the date and time it
airs.

If the recording event is a multi-recording, look for this icon shown
to the right of the program date and time.

Delete Recording

PVR/DVR - Deleting

31

Canceling or Scheduling - PVR/DVR

Cancel A Recording Event

Step 1: Pick A Recording Event

Highlight the recording event you want to cancel and press OK.

Step 2: Cancel The Recording Event

Highlight and press OK.

Step 3: Recording Canceled

Once you have deleted the recording event,
the entry for that recording event is removed

from the list, you will then be prompted to confirm.

Schedule A Recording (or other) Event

You can schedule a recording, reminder or auto tune event from the PVR/
DVR menu. When doing so from the PVR/DVR menu no information about
the event is entered for you.

Go To Schedule Event

Highlight Schedule Event and press OK.

Schedule A Recording, Reminder or Auto Tune Event

Once you choose schedule
event from the PVR/DVR menu,
the schedule event window
appears.

Use the same controls for each
setting:

Highlight the setting you want
to change and press OK.

Use the left and right arrow

buttons to change the setting. Press OK to enter your change.

Cancel Recording

32

Your Recording History

Record History is a log of all events related to your recordings, including
recording started, recording completed and deleted recording events.

Go To Record History

Highlight Record History and press OK.

Review Record History

Press up and down on the
remote to scroll through your
record history.

PVR/DVR - History

33

Library & Reminders - Vault/My Library

Introducing Vault/My Library

Vault/My Library stores all your purchased programming, a list of your
scheduled reminders and auto-tune events and messages from your service
provider as part of your personal library.

Vault/My Library Menu

Video lists all your rented movies from Video On

Demand (VOD)

PPV Events shows all pay-per-view events that have

been purchased on your account

Pay Per Block shows a list of any pay-per-block

programs that have been purchased on your account.

Sports Packages
Reminders lists all reminder and auto-tune events

you have created. From here you can cancel a reminder or auto-tune.

Messages allows you to view any messages from your

service provider. Messages may inform you of promotional offers,
upcoming pay per view events, service upgrades or billing alerts

Go To Vault/My Library

Press Menu on your remote control, highlight Vault/My Library and press

OK.

Introducing Reminders

Reminders lists all reminder and auto-tune events you have created. From
here you can cancel a reminder or auto-tune.

Go To Reminders

Highlight Reminders and press OK.
A list of your reminders and auto tunes

appears to the right.

Video

PPV Events

Pay Per Block

Sports Packages

Reminders

Messages

34

Cancel A Reminder or Auto Tune

Step 1: Pick The Program

Highlight the reminder or auto tune you want to cancel and press OK.

Step 2: Cancel the Auto Tune or Reminder

Highlight Cancel Auto Tune or Cancel

Reminder depending on the type of even

you are cancelling and press OK.

Introducing Messages

Messages allows you to view any messages from your service provider.
Messages may inform you of promotional offers, upcoming pay per view
events, service upgrades or billing alerts. Whenever you receive a new
message from your service provider, an alert will appear on your screen
informing you of the new message. Press Info on your remote to display
the message, or press Exit to ignore the alert and view the message later.

Go To Messages

Highlight Messages and press OK.
A list of all available messages appears to the right.

Vault/My Library - Reminders & Messages

35

Messages - Vault/My Library

Read A Message

Step 1: Pick The Message

Highlight the message listing you want to read. The full message will be
displayed in the Info Area in the upper right-hand corner of your screen.

36

Introducing Parental Controls

Parental Controls lets you turn on and off all parental controls for your
service. This allows you to let the kids watch TV without you constantly
worrying that they may see something you feel is inappropriate, but still
allow the adults to watch their programs without repeatedly entering a
password.

Note: Parental Controls will not appear until you have created parental
control in settings. See the Settings Section to learn how to edit
parental controls

Go To Parental Controls

Press Menu and highlight Parental Controls.

Enable/Disable Parental Controls

The Menu lets you know if parental controls are on or off.

If parental controls are in effect,
the Parental Controls button will
say On.

If parental controls have been
turned off, the Parental Controls
button will say Off.

Parental Controls - Enable or Disable

37

Disable Parental Controls

Press OK. Use the Number Pad to enter
your parental controls password. Then
highlight OK and press OK.

When you disable parental controls, they
will remain that way until you turn them
back on, or the Parental Controls timeout
is reached. The timeout is the maximum

period of time for which Parental Controls will be disabled.
At the end of the time period, the system will automatically restore

Parental Controls. You will see an alert on the screen just before parental
controls are restored.

For more information on the Unlock Timeout for Parental Controls, see
Settings/Users/Parental Control Settings see page 36.

Enable Parental Controls

Press Menu and highlight Parental Controls,
then press OK. Parental Controls are now in
effect.

For more information on creating parental controls and parental control
settings, see Settings on page 42.

Enable or Disable - Parental Controls

38

Introducing Settings

Settings gives you control over your video service. You can choose to share
rentals, change how alerts appear on your screen, create parental controls,
and block channels, and change the appearance of your screens using
Themes. You can also create user accounts for members of your family.

Go To Settings

Press Menu and highlight Settings. Then you will be prompted to enter
your password, and press OK.

Preferences settings that
affect your overall service.
This includes if rentals are
shared between users, if
users must log in, how
on-screen alerts are
handled, parental controls
and blocked channels that
apply to everyone, and what
Theme is used.

Working With Preferences

Note: Shared Rentals and Require Login is only needed if you intend to use
User Accounts (i.e. an account for children). Once set up, you must select
the appropriate account and enter its password before you can watch TV.

Share Rentals

Share Rentals creates a default setting for

any pay per view or video on demand rental.
They will automatically be available for any user account to watch
(enable), or only for the user who makes the purchase (disabled).

To turn Share Rentals on or off, highlight the check box and press OK.

Settings - Preferences

39

Require Login

Require Login determines if a user name and password must be entered
before being able to use your TV service.

To turn Require Login on or off, highlight the
check box and press OK.

Enable Caller ID

Enable Caller ID turns on or off screen alerts for incoming Caller ID.

To turn Enable Caller ID on or off, highlight
the check box and press OK.

Channel Blocking

Channel Blocking enables or disables the list of channels you have blocked.
Programs on blocked channels cannot be watched regardless of the rating
of the program(s) being shown.

To turn Channel Blocking on or off, highlight
the check box and press OK.

To edit the list of channels that are blocked, highlight the Edit button and
press OK.

Parental Control

Parental Control turns all parental control settings on or off for all users.

To turn Parental Control on or off, highlight

the check box and press OK.

Caller ID Timeout

Caller ID Timeout determines how long a Caller ID notification will remain
on your screen.

To set Caller ID Timeout, highlight the option
box beside Caller ID Timeout and press OK.
Then press the right or left arrow button to

display 5, 10, 15, 20, 25, 30, 35, 40 or 45 seconds, then press OK.
Whenever you receive a phone call, the Caller ID message will stay on your

screen for the number of seconds you selected.

Preferences - Settings

40

Channel Blocking Edit

Channel Blocking Edit displays a list of all channels available. You can then
block or unlock any channel.

To block channels, highlight the Channel

Blocking Edit button and press OK.

The Channel Blocking list
will appear.

To block/unblock a
channel, highlight the
channel entry and press

OK.

To go to the next screen of
channels, press the up or

down arrow button.

To save your changes and return to the Preferences screen, highlight

Update and press OK.

Settings - Channel Blocking

41

Parental Control Edit

Parental Control Edit allows you to set overall parental controls that affect
all users.

To edit parental controls for all users,
highlight the Parental Control Edit
button and press OK.

Movie Rating

Movie Rating determines the
highest rating for movies that
will not be blocked.

To set Movie Rating, highlight
the option box next to Movie

Rating and press OK.

Use the arrow buttons to display

G, PG-13, R, NC-17 or AO, then

press OK.

TV Rating

TV Rating determines the highest rating for television that will not be
blocked. Some TV shows do not have ratings.

To set TV Rating, highlight the option box next to TV Rating and press OK.
Use the arrow buttons to display TV-Y, TV-Y7, TV-G, TV-PG, TV-14, or

TV-MA, then press OK.

Block Unrated

Block Unrated allows or blocks any program that does not have a rating. To
turn Block Unrated on or off, highlight the check box and press OK.

Show Blocked Program Info

Show Blocked Program Info allows or blocks any information being listed
in the InfoBar or Guide for any program that has been blocked.

To turn Show Info For Blocked Programs on or off, highlight the check box
and press OK.

Parental Controls - Settings

42

Content Rating

Content Rating determines the type of content that will be blocked: S­Sexual, L-Language, FV Fantasy Violence, V-Violence, and D-Dialogue.

To block a particular type of content, highlight the check box to the right
of that content item and press OK.

Save or Discard Parental Control Preferences

Once you have changed any Parental Control Settings, highlight Submit
and press OK.

To discard your changes, highlight Cancel and press OK.

Save Your Preferences Settings

Once you have changed any Preferences settings, use the direction

buttons to highlight the Submit button and press OK.

If you want to discard your changes, highlight Cancel and press OK.

Working With Settings/Users

User accounts allow you to
have separate parental controls,
purchase limits and themes for
different family members.

Users Settings allow you to add
a user account, edit an existing
user account, change parental
controls for a user account, or
delete a user account.

Separate user accounts allows different members of your family to have
their own parental controls, purchasing limits and themes. However, this

Settings - User Settings

43

you can watch TV.
Note: The master account is the first account listed and is shown in yellow

rather than white. You cannot delete the master account and cannot
change the login name for the master account.

Add A User Account

To create a new user account,
highlight the Add button and
press OK.

Highlight New Login to enter
the name for the new account
and press OK. An on-screen
keyboard appears.

Use the arrow buttons to
highlight a letter or number and
press OK to add it to the login
name.

Once you have entered the
desired name, highlight Done
and press OK to return to the
Create New User screen.

User Settings - Settings

44

Highlight New Password
and use the keypad on
your remote to re-enter
the password.

Highlight Confirm Password and use
the keypad on your remote to re-enter

the password.

Highlight Allowance $ to enter a limit

to the amount of pay per view that can
be purchased per month for the new account and press OK. An on-screen
keyboard appears. Follow the same on-screen keyboard steps to enter the
purchase limit.

Highlight Enter PIN to enter the PIN

used to purchase pay per view for the
new account and press OK. An on-screen keyboard appears. Follow the same
on-screen keyboard steps to enter the PIN.

Settings - User Settings

45

Highlight the Enable Caller ID check box and
press OK to enable or disable Caller ID alerts

to appear on screen for this user account.
Once you have entered the settings for the new account, highlight Submit

and press OK.

Edit a User Account

To edit a user account, highlight the

user account and press OK, then

highlight the Edit button and press

OK.

Note: The master account is the first

account listed and is shown in

yellow rather than white.

Highlight New Login to change the

name for the account and press OK.

An on-screen keyboard appears.

Use the arrow buttons to highlight

a letter or number press OK to add it

to the login name.

Once you have entered the desired

name, highlight Done and press OK

to return to the Create New User

screen.

User Settings - Settings

46

Settings - User Settings

Highlight New Password to
enter the password for the new
account. Use the keypad on
your remote to enter the
password.

Highlight Confirm Password to

re-enter the password for the new
account. Use the keypad on your remote to enter new password.

Highlight Allowance $ to change the

limit to the amount of pay per view
that can be purchased per month for the new account. Use the keypad on your
remote to enter the new purchase limit.

Highlight Enter PIN to change the PIN

used to purchase pay per view and
press OK. Use your keypad on your remote control to enter the PIN.

Highlight the Enable Caller ID check box and
press OK to enable or disable Caller ID alerts to
appear on screen. Once you have entered the

changes for this account, highlight Submit and press OK .

47

Edit Master User Account

The Edit User screen for the Master

Account is somewhat different. You

can only change the password and

PIN. You must also enter the old

password and PIN in the Password

and PIN boxes.

Note: The master account is the first

account listed on the Users screen

and is shown in yellow not white.

User Account Parental Controls

To edit parental controls for a user

account, highlight the user account

and press OK, then highlight the

Parental Control button and press

OK.

Movie Rating

Movie Rating determines the highest rating for movies that will not be
blocked. To set Movie Rating, highlight the option box next to Movie

Rating and press OK.

Use the arrow button to display G, PG, PG-13, R, NC-17, or AO, then
press OK.

TV Rating

TV Rating determines the highest rating for television that will not be
blocked. To set TV Rating, highlight the option box next to TV Rating and
press OK.

User Settings - Settings

48

Use the arrow buttons to display TV-Y, TV-Y7, TV-G, TV-PG, TV-14, or

TV-MA, then press OK.
Content Rating

Content Rating
determines the
type of content
that will be

blocked.
S-Sexual, L-Language, FV-Fantasy Violence, V-Violence, and D-Dialogue.
To block a particular type of content, highlight the check box to the right

of that content item and press OK.

Save Your Parental Control Settings

Once you have changed any Parental Control Settings, highlight the

Submit button and press OK.

If you want to discard your changes, highlight Cancel and press OK.

Settings - User Settings

49

Introducing Favorites

Favorites allows you to create, edit, choose or delete a list of your favorite
channels. You can have multiple favorites lists depending on how you want
to use them.

Go To Favorites

Press Menu and highlight Favorites, then press OK.
You will be presented with a screen with options to choose, edit, create or

delete a favorites list, or cancel.

Choose A Favorite List

There are two ways to choose a favorites list:

Favorites From The MenuBar

Choose and press OK.

Then highlight the favorites list you want and press OK.

Favorites From Guide

While in Guide, you can cycle through your favorites lists by pressing

Guide. Pressing Guide once you have cycled through all favorites lists will

exit Guide.

Create or Edit A Favorites List

Step 1: Create or Edit

Create or Edit, and

press OK.

Step 2: Name your Favorites List

You will see the Favorites create/edit
screen. This screen displays every
channel offered.

The Name: box is already highlighted.
Press OK to use the on-screen
keyboard to change the name for
your favorites list.

First, highlight Clear All and press

Choose, Create & Edit - Favorites

50

OK to clear out the default name. Now highlight each letter you want in

the new name and press OK. Once you have entered the name you want
for this favorites list, highlight Done and press OK.

Step 3: Choose Your Favorite Channels

Highlight a channel you want to add to or remove from your favorites list
and press OK. A channel included in the favorites list shows a

heart icon
to the right of the channel info. To go to the next screen of channel
entries, keep pressing the down arrow button.

To save your favorites list, highlight the Update button at the bottom right
of your screen and press OK.

To cancel your favorite list without saving it, highlight the Cancel button
at the bottom right of your screen and press OK.

Delete A Favorites List

Step 1: Select Delete

Delete and

press OK.

Step 2: Select The favorites List to Delete

Highlight the favorites list you want to delete and press OK. You will be
prompted to confirm the Favorites List to Delete. Select and press yes to
Delete or no to Cancel.

Add or Remove a Single Channel To Favorites While Watching TV

Step 1: Pick A Channel

Tune to the channel you want to add or remove from a favorites list and
press OK.

Favorites - Edit

51

Step 2: Pick An Action

Highlight Add (if this channel is not on any favorites list), Remove (if this
channel is on every favorite list), or Add/Remove (if channel is on some of
favorite lists and not on others) and press OK.

Step 3: Select An Action

Highlight Add to add the channel, Remove to remove the channel or

Cancel if you want to cancel this action, and press OK.

Step 4: Pick A Favorite List

Highlight the favorites list to which you want to add or remove the current
channel and press OK.

Note: You will not be shown any favorite list which already includes this
channel if adding, or which does not include this channel if removing.

Add or Remove a Single Channel To Favorite from other screens

You can use this same process to add or remove a channel to a favorites
list from Guide, My Library/VOD, or Search.

Edit - Favorites

52

Introducing Search

Search allows you to enter the name or partial name of a program or video
you are looking for and have your service find any program matching the
text you enter.

Go To Search

Press Menu and highlight Search, then press OK.

Search For A Program

Step 1: Enter The Program Title

The highlight will be on the

Enter Text text box when the

search screen appears.
Press OK and a keyboard will

appear to the right of the
screen.

Highlight each letter in the
name of the program you want
to find, and press OK on each.
Each time you press OK you will
see that later added to the text
box. If you enter a wrong letter,
highlight Del and press OK to
go back one space. If you need
to start over, highlight Clear All
and press OK. Once you have

entered as much of the program name as you feel necessary, press OK.

Search - Find Program

53

Note: It is best to enter as little as possible when searching. Usually the
first 3 or 4 letters in the name will be enough to find what you want.

Step 2: Length Of Search

Highlight Extended to search a scheduled
program within the next 5 days. Highlight
Quick to search a scheduled event currently
airing.

Step 3: Search

Highlight Search Guide and press

OK to have the system start

searching for all programs that
match your search criteria.

Step 4: Pick A Result

You can now highlight any program
or rental listing and press OK

Watch it if it is on now; set a
reminder; auto tune or recording if it
comes on later; Add or remove the
channel airing it to a favorites list;
Purchase a pay per view or rental.

Find Program - Search

54

Entone Hydra Set Top Box

SATA eSATA port is for connecting to external SATA hard drive for DVR

and PLTV

Digital Audio - S/PDIF digital coaxial RCA audio output for decoder 1
S-Video - S-Video output for decoder 1
Optical Audio - S/PDIF digital optical audio TOSLINK output for decoder

1

HDMI - HDMI output for decoder 1
Audio Left/Right Composite audio output for decoder 1
Video - Composite video output for decoder 1
Y Pb Pr - Component video output for decoder 1
TV Out - RF Type-F connector for decoder 1 (factory set to channel 10)

ATSC IN - Optional RF Type-F connector for ATSC coaxial input
MATV Out - RF Type-F connector for decoder 1,2 and 3 (factory set to

channel 10,23 and 39)

Caller ID - Do not use
USBx2 - Do not use
Ethernet - RJ45 plug for connecting to ADSL modem or network access

equipment

Remote Antenna - RF Type-F connector for connecting the RF remote

control antenna

DC Input - DC power jack

Set Top Box Connections

If you have any questions about your set top box please call,

877-882-6386

55

Digital Audio - S/PDIF digital coaxial RCA audio output
S-Video - S-Video output
Audio Left/Right - Composite audio output
Video - Composite video output
Y Pb Pr - Component video output
Optical Audio - S/PDIF digital optical audio TOSLINK output
HDMI - HDMI output
Ethernet - RJ45 plug for connecting to ADSL modem or network access

equipment

RF TV - Type-F connector for RF TV output (factory set to channel 10)

Coax Out - Type-F connector for HomePNA coaxial output (optional

feature)

To Line - RJ11 plug for connecting HomePNA phone wire output

(optional feature)

DC Input - DC power jack

Set Top Box Connections

Entone Amulet Set Top Box

If you have any questions about your set top box please call,

877-882-6386

56

Amino 130 Set Top Box

Power Port to turn on your STB
Ethernet - Hookup for the network
USB Port -
Optical Audio - HDMI output for HD & Digital Audio
Digital Audio Port
AV Out
Coax Output - Connects STB to TV

Set Top Box Connections

If you have any questions about your set top box please call,

877-882-6386

57

Amino 530 Set Top Box

USB Ports
Ethernet Hookup for the network
HDMI - HDMI output for HD & Digital Audio
AV Out- S/PDIF digital optical audio TOSLINK output for decoder 1
Video - Composite video output
Optical Port
Audio Right/Left - Composite for right and left audio
Pb Y Pr - Component video output for decoder 1
Coax Output - Connects your STB to TV

Power - Port to turn on your STB

Set Top Box Connections

If you have any questions about your set top box please call,

877-882-6386

58

MPAA (Motion Picture Association of America) Rating System

G-General Audience

This is a film which contains nothing which would, in
the view of the MPAA Rating Board, be offensive to parents whose younger
children view the film.

PG-Parental Guidance Suggested

The theme of a PG-rated film may itself call for
parental guidance. There may be some profanity in these films. There may be some
violence or brief nudity. But these elements are not deemed so intense as to require
that parents be strongly cautioned beyond the suggestion of parental guidance.
There is no drug use content in a PG-rated film.

R-Restricted

An R-rated film may include hard language, or tough
violence, or nudity within sensual scenes, or drug abuse or other elements, or a
combination of some of the above, so that parents are counseled to take this
advisory rating very seriously.

NC-17-No Children 17 or Under

NC-

legal terms and for courts to decide. The reasons for the application of an NV-17
rating can be violence or sex or aberrational behavior or drug abuse or any other
elements which, when present, most parents would consider too strong and
therefore off-limits for viewing by their children.

For more information on the MPAA or the MPAA ratings system, please visit
www.mpaa.com/movieratings

Movie Ratings

59

TV Parental Guidelines Ratings System

The TV Parental Guidelines ratings provides program ratings, and content ratings to

Program Ratings

TV-Y-All Children

This program is designed to be appropriate for all children.

TV-Y7-Directed to Older Children

This program is designed for children 7 and above. It may include mild
fantasy violence or comedic violence.

TV-G-General Audience

Most parents would find this program suitable for all ages.

TV-PG-Parental Guidance Suggested

This program contains material that parents may find unsuitable for
younger children.

TV-14-Parents Strongly Cautioned

This program contains some material that many parents would find
unsuitable for children under the age of 14.

TV-Ma-TV Mature Audience Only

This program is specifically designed to be viewed by adults and therefore

may be unsuitable for children under 17.

Content Ratings

Content Ratings are shown just below the program rating.
FV: Fantasy Violence (only applied to TV-Y7)
For those programs where fantasy violence may be more intense or more combative

than other programs in this category. The meaning of a content rating increases as
the program rating increases.

V: Violence TV-PG: Moderate: TV-14: Intense; TV-MA: Graphic
S: Sexuality TV-PG: Some; TV-14: Intense; TV-MA: Explicit
L: Language TV-PG: Infrequent; TV-14: Strong; TV-MA: Crude
D: Dialogue TV-PG; Some; TV-14: Intense; TV-MA: Not used
For more information on TV Parental Guidelines Monitoring Board and its rating

system, please visit www.tvguidelines.org.

TV Ratings

60

Searching For Your Code

1. If your home entertainment device does not respond to the remote
control after trying all codes listed for your brand, or if your brand is not
listed at all, try searching for your code.

2. For example, after trying all the codes for your TV, you still cannot get
the remote control to operate your TV, then:

3. Turn on your TV

4. On the remote control, press TV once. Then press and hold SETUP until
the TV key blinks twice, then release SETUP.

5. Press the Power key once.

6. Aim the remote control at the TV.

auto-scan.

seconds intervals for each code set. The TV key will be on and blink every 5
seconds while in the device scan mode.

Note: In this search mode, the remote control will send IR codes from the
library starting from the lowest code set number to the end of code set for
that device; OR

second intervals for each code set. the TV key will be on and blink every 5
seconds while in the device scan mode.
Note: In this search mode, the remote control will send IR codes from the
highest code set number to the beginning of code set for that device.

Troubleshooting 877-882-6386

61

Troubleshooting

10. IF the TV turns off, a working code has been found. Press OK once to
lock in the code. The selected mode key will blink twice,

11. To search for the codes of other devices, repeat the above but
substitute the AUX key for the auxiliary device you are searching for.

12. If all code sets of that device is exhausted in the search and the OK is
not pressed, the selected device key will fast blink 7 times and the search
mode will be terminated.

Power Cycling Your Set Top Box

If you are experiencing any of the following issues you may need to power
cycle your Set Top box:

turned off.

channels.

1. Unplug the Set Top box power cord from the wall outlet or from the
back of the box.

2. Wait 60 seconds and reconnect the Set Top box power cord into the
wall outlet.

3. The Set Top box will cycle through the entire start-up process and may
take up to 10 minutes.

4. When the Set Top box has completed, your TV will show Minerva
Loading and will come up with Channel 1, the Valley Community Channel.

877-882-6386

62

Seeing a Black or Blue Screen, or Snow?

This means your VTV was not activated only your TV set has been turned
on. In order to remedy this situation, use the steps below:

1. Press the TV button.

2. Press the buttons 0 and 3 and then the ENTER button, or a video input

(depending on your connection)

Still not seeing a picture? Follow Step 1 and continue with these steps:

2. Press the buttons 0 and 3.

3. Press the INPUT button.

Troubleshooting 877-882-6386

63

Notes

64

WILLCOX HEADQUARTERS

752 E. Maley
Willcox, AZ 85643
P: 520.384.2231
Hrs: Mon - Fri. 8:00am to 6:00pm

ANIMAS

2416 State Hwy 338
Animas, NM 88020
P: 575.548.2533
Hrs: Mon - Fri. 7:30am to 4:00pm

CLIFTON

490 N. Coronado Blvd.
Clifton, AZ 85533
P: 928.865.2881
Hrs: Mon - Fri. 8:00am to 6:00pm

SAFFORD

1450 Thatcher Blvd.
Safford, AZ 85546
P: 928.348.4880
Hrs: Mon - Fri. 8:00am to 6:00pm

DIGITAL TV TECHNICAL SUPPORT

P: 1.877.882.6386