Enso Voyager, PB175 Owner's Manual
Actual product appearance and functionality may vary from photographs, illustrations and descriptions included in this manual.
Voyager
OWNER’S MANUAL
table of contents
Safety Precautions and Usage Statements ....................................................................... 1-3
Parts List ..................................................................................................... 4
Base and Remote Overview .....................................................................................5
Quick Reference Guide ..........................................................................................6
Installation Guide ............................................................................................7-8
Connecting Strap ..............................................................................................9
Syncing Two Bases .............................................................................................10
Headboard Brackets ............................................................................................11
Troubleshooting ...............................................................................................12
Notes ........................................................................................................ 13
Español ....................................................................................................14-17
Français ....................................................................................................18-21
1
TO REDUCE THE RISK OF SHOCK, BURNS, FIRE OR INJURY:
For optimal safety and operation, plug bed base into a surge protector
(not included). The bed base should only be plugged directly into a wall
outlet or surge protector (strongly recommended). Always unplug the
base from the electrical outlet before servicing any part of the base. To
reduce risk of electric shock, unplug the base before cleaning. To safely
disconnect, ensure the base is in a flat position with all motors o, and
unplug from power source. Keep the power cord away from heated
surfaces. Never operate the base when the air openings are blocked. Keep
air openings free of lint, hair and the like. Do not drop or insert any object
into any opening. Discontinue use of the bed base and contact a qualified
service center if: it has a damaged cord or plug, if it is not working
properly, or it has been dropped into water. Only use this bed base for
its intended use as described in this manual. Do not use accessories/
attachments that are not recommended by the manufacturer. Close
supervision is required when the bed base is used by or near children,
convalescents, disabled persons or pets. Improper connection of the
equipment can result in the risk of electrical shock, electrical fire or faulty
operation of this bed base. If the plug does not fit your outlet, contact a
qualified electrician to install a suitable outlet. Unauthorized modification
or failure to use a wall outlet or surge protector could void the electrical
portion of your warranty.
PETS AND CHILDREN:
Immediately dispose of all packing materials as it may pose a smothering
risk to small children and pets. To avoid injury, it is not advised to allow
children and small pets to play on or under the bed. Children should not
operate the bed base without adult supervision.
PACEMAKERS:
Some products contain Neodymium MAGNETS which may interfere
with devices such as pacemakers, ICD’s and any other device sensitive
to magnetic fields. It is STRONGLY recommended that owners of such
medical devices consult their physician prior to using products that
contain Neodymium MAGNETS. It is also possible that some pacemakers
may falsely interpret the optional massage feature vibrations as
movement/exercise. This is a common occurrence with any product that
creates a vibrating movement and may not aect the pacemaker. Please
consult your physician before using the massage feature.
IN-HOME USE AND HOSPITAL STANDARDS:
Enso adjustable bed bases are designed solely for in-home use. This
base was not designed as a hospital bed and is not designed to meet
hospital standards. Do not use this base with TENT TYPE oxygen therapy
equipment or near explosive gases.
ADDITIONAL SAFETY FEATURES
Casters (optional leg accessory) are equipped with locking wheels to
prevent unwanted movement. Even when locked and unable to roll, it is
possible for the casters to slide. Free release head and foot motors are
designed to lower the mattress by retracting only with gravity, never
pulling downwards, which minimizes pinch points
LIFTING/LOWERING MECHANISMS
The lift/lower feature will emit a minimal humming sound during
operation. This is normal. During operation, the lift arm wheels make
contact with the platform support of the base. This contact may result in
metal on metal or metal on plastic contact. This applies slight tension on
Attention: Important Safety Disclaimers
Read the following information before using this product. Failure to use a surge protection device could
compromise safety or cause product malfunction and could void the electrical portion of your warranty.
safety precautions and usage statements
2
the moving components and resonance is reduced to a minimum level. If
excessive noise or vibration is experienced, reverse the movement action
(up or down) of the base with the remote control. This should realign
the base’s activating mechanisms to the proper operational position. In
normal base operation, the wheels, which allow the bed to maintain its
distance from the wall, will make contact with the steel platform supports
of the base creating a contact noise. When entering, exiting or shifting
weight on the base, this contact noise may be audible as the wheels make
contact. This is normal.
MATERIALS
Enso adjustable bases are constructed from various materials including
woods, metals, plastics and fabrics. Tension, pressure or movement
applied to the frame, platform or shroud through general use may create
an audible sound.
MASSAGE OPERATION AND LOCATION ENVIRONMENT
The massage feature will emit a tone during operation. This is normal.
As the massage intensity level is increased, the tone will intensify. The
volume of this tone is directly related to the location environment.
For example, when demonstrated in a show room, the surrounding
environmental noise will cover some of the massage noise. However,
when installed in a home setting with wooden floors, carpeted or not,
the massage volume will be more noticeable. To minimize this resonance,
place a piece of carpet, or rubber caster cups, under each leg or caster of
the base. It is possible to experience vibration or noise from the exterior
bed frame, headboard brackets, headboards or footboards if mounting
bolts are not firmly tightened.
Levels 1-6 of massage intensity represent the revolutions of the motor
per minute. Level 6 provides the maximum number of RPMs. However,
this does not mean that the feeling of vibration is the strongest.
Depending on the mattress material, thickness, and positioning of the
user, the feeling of vibrations will dier. We encourage the user to find
the massage intensity setting that suits them best. It is important to
understand the physics of vibrations. Just as an engine may run rough
during idle, as the RPMs increase, the vibrations change concurrently.
TOLERANCE
All Enso adjustable foundations, depending on make and model, are
designed and manufactured to perform and function within designated
quality control parameters. Bases are subject to meticulous and rigorous
inspections during the quality control process to ensure bases will operate
within these standards during normal operating use. Normal operating
use is defined as the following: Adjustable foundation is to be operated
with a mattress and load. Testing procedures require lifetime cycle tests
with up to 120kg distributed load. The angle (designated “α” in figure 1)
between the back section and the flat
section for various configurations of the
mattress support platform shall be ± 3°,
which translates to a tolerance of up to
1 ½”.
The angle (designated “β” in figure 1)
between the flat section and foot section
for various configurations of the mattress
support platform shall be ± 3°, which translates to a tolerance of up to ¾”.
Any adjustable foundation deemed to be within these allocated
tolerances is considered to have met the manufacturer’s quality control
standards.
THAT “NEW PRODUCT” SMELL:
Some people notice a slight odor to their new adjustable base—this can
come from our material manufacturing process. This smell is normal and
usually disappears before the product reaches you. Sometimes, however,
this smell may still be noticeable. It usually disappears after a few weeks,
providing adequate ventilation of the product and the environment.
safety precautions and usage statements
Adjustable
Bed Tolerance
(α°)
(β°)
3
BREAK IN PERIOD:
You can speed up the break-in period by simply spending time in the
adjustable bed through activities such as reading, watching TV or playing
with the kids or grandkids. The extra movement will help the adjustable
base respond to weight and temperature changes. Some of the materials
in our adjustable bases such as the woods, metals and plastics used in the
platform, frame and components are sensitive to moisture content and
temperature and may make sounds in colder environments.
PAIRED OPERATION:
When operating a “paired” split base setup there may be a time latency
up to 1.5 seconds between each bases articulation.
WEAR AND TEAR:
Wear and tear is damage that naturally and inevitably occurs as a result
of normal use or aging.
FABRIC CARE:
To prolong the life of your fabric, protect from direct sunlight whenever
possible. For spot cleaning, wipe area with a light damp sponge or
vacuum with a soft brush attachment to remove particles. Keep at a
minimum of 30cm (12 inches) away from direct heat sources. For a
deeper cleaning, blot liquid spills with a clean dry cloth. Wipe with a clean
cloth dampened with warm water. Do not wet excessively. A soft bristle
brush may be used to remove ingrained soil. Avoid scratching by gentle
brushing. Wipe with a clean cloth dampened with warm water to remove
residues. Dry in shade away from direct heat. If persistent marks remain
visible after cleaning, seek professional advice.
PRODUCT RATINGS:
The lift motors are not designed to operate continuously for more than
[2] minutes in an [18] minute time period or approximately 10% duty
cycle. Attempting to circumvent or exceed this rating will shorten the
life expectancy of the product and may void the warranty. The massage
motors are not designed to operate continuously for more than 30
minutes at a time. Please allow the massaging system to rest for 30
minutes after automatic massage shut o before restarting.
WEIGHT LIMITS:
This product is not rated to support weights in excess of 750 pounds. The
base will structurally support this weight, provided it is evenly distributed
across the bed base. The adjustable base is not designed to support or
lift this amount in the head or foot sections alone. Exceeding this weight
restriction could damage the bed and/or cause injury and will void the
warranty.
SAVE THESE INSTRUCTIONS.
FCC Compliance:
This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must
accept any interference received, including interference that
may cause undesired operation.
To comply with the FCC RF exposure requirements, no
change to the antenna or the device is permitted. Any
change to the antenna or the device could result in the device
exceeding the RF exposure requirement and void user’s right
to operate the device.
Radio Frequency: 2.4 GHz
safety precautions and usage statements
4
parts list
All electronics and components that need to be installed are
located in boxes under the base or attached to the frame.
A) Wired Remote Control (1)
B) Mattress Retainer Bar (1)*
C) Legs (6)
D) Power Cord (1)
E) Power Supply
F) Y-Cord ‡
Misc Parts (not included):
G) Connecting Strap†
H) Surge Protector
Headboard Bracket Components:
I) Headboard Bracket (2)
J) T-Bracket (2)
K) Spacer (2)
L) Long Bolts (8)
M) Short Bolts (10)
N) Nuts (18)
* These items are attached to the base for shipping purposes.
Carefully remove from base and set aside.
‡ Only included in Twin Long and Cal King Split bases.
† This is an optional item and can be purchased
by calling 1-844-534-3676.
Before discarding the packing materials - ensure all the parts are accounted for.
A) B)* C)
D) E) F)
‡*
G)† H)†
HEADBOARD BRACKET COMPONENTS
I) J) K) L) M) N)
5
base and remote overview
Head Motor
Lowers head
portion of the
base.
Lifts head portion
of the base.
6
quick reference guide
Not to scale. For illustration purposes only. Read all instructions before beginning installation.
ELECTRONICS OVERVIEW
If installing a split unit - see pages 9-10.
Remote
Head Motor
Power Cord
Power Supply
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