enphase Gateway Quick Start Manual

Page 1
ENPHASE QUICKSTART GUIDE
4 Easy Steps
1
REGISTER
Installers: Begin the activation process
• First-time installers: Go to enlighten.enphaseenergy.com/register and complete the form. Your login credentials will be emailed to you.
• Self-installers: Click on the “Self-installed” checkbox.
• Existing installers: Log into Enlighten, click “Add New Activation” in the Installation Status widget.
2
INSTALL
1 2 3
Install the PV modules and microinverters
Consult the microinverter installation manual for installation and commissioning
instructions.
1 2 3
BROADBAND ROUTER
LAN CABLE
980000000366- 980000000364-
980000000364- 980000000362- 980000000367-
3
CONNECT
Install the Envoy Communications Gateway
• Connect to a broadband router and plug into a dedicated wall outlet.
• Wait 15 minutes to allow the Envoy to start detecting the microinverters in your array.
• Ensure at least 2 level bars and the correct number of microinverters are showing
(see overleaf for troubleshooting).
05:00 +WEB
LEVEL
Consult the Envoy installation manual for more details.
4
Devices: 15
ASSIGN
Use the Array Builder to generate the array
• Once all microinverters have been detected, log in to Enlighten to
use the Enlighten Array Builder.
• For guidance on how to use the Array Builder, please visit
www.enphase.com/support/learningcenter.cfm
support@enphaseenergy.com
1 877 797 4743
Solar PV power systems should be
installed by qualied personnel.
Page 2
TROUBLESHOOTING
If… Then…
05:00 –WEB
LEVEL
Devices: 15
You see –Web instead of +Web
05:00 +WEB
LEVEL
Devices: 15
You have zero or one bars for level
LEVEL Devices: 15
LEVEL
05:00 +WEB
Devices: 10
The number of devices shown is less than
the number of microinverters installed
Press and hold the Envoy menu button; Release it when the Envoy displays "Get New IP Address." Wait at least 15 minutes to see if it obtains an internet connection (+Web).
Relocate the Envoy to the power outlet closest to the load center. If needed, install the included Ethernet bridges to connect the Envoy back to the Internet router.
If the number of bars is zero or one, relocate the Envoy to the power outlet closest to the load center. If needed, install the included Ethernet bridges to connect the Envoy back
to the Internet router.
If the number of bars is more than two, please contact Enphase for further troubleshooting
assistance.
FURTHER TROUBLESHOOTING INFORMATION
If you need further troubleshooting assistance, see
Troubleshooting an Enphase Installation
http://www.enphase.com/support/downloads.cfm.
at
support@enphaseenergy.com
1 877 797 4743
140-00027 Rev 02
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