1.2 Check Order ....................................................................................................................................................................... 1
1.3 Serial Numbers................................................................................................................................................................... 1
2.0 F
EATURES OF THE
3.0 I
NSTALLATION OF THE
3.1 Mounting the EX-5175-EC Enclosure ............................................................................................................................... 3
3.2 Wiring the EX-5175-EC to a Control Unit ........................................................................................................................ 4
3.3 Start up ............................................................................................................................................................................... 5
3.3.1 Typical Start Up .............................................................................................................................................................................. 5
4.0 O
PERATION OF THE
4.1 Normal Display Mode ........................................................................................................................................................ 6
5.1 Maintenance Menu ............................................................................................................................................................. 7
5.2 Calibration of the EX-5175-EC ......................................................................................................................................... 8
5.2.1 Zero Adjust...................................................................................................................................................................................... 9
5.2.2 Gas Span ......................................................................................................................................................................................... 9
5.2.3 Exit Maintenance Menu .................................................................................................................................................................. 9
: [important information about use of instrument – if not followed may have to redo some steps.]
C
W
ARNING
AUTION
: [affects equipment – if not followed may cause damage to instrument, sensor etc…]
:
[affects personnel safety – if not followed may cause bodily injury or death.]
Page 3
EX-5175-EC ENMET Corporation
1.0 Introduction
The ENMET EX-5175-E
toxic gas. The EX-5175-EC is meant to be used in conjunction with an appropriate power supply and controller. The
ENMET EX-5175-EC sensor/transmitter has been designed and approved to be used in a Class I, Div. 1, Groups B, C, D,
classified areas. The approval was issued by CSA International.
N
OTE
: All specifications stated in this manual may change without notice.
1.1 Unpack
Unpack the EX-5175-EC and examine it for shipping damage. If such damage is observed, notify both ENMET customer
service personnel and the commercial carrier involved immediately.
Regarding Damaged Shipments
N
OTE
: It is your responsibility to follow these instructions. If they are not followed, the carrier will not honor
any claims for damage.
This shipment was carefully inspected, verified and properly packaged at our company and delivered to the carrier in
good condition.
When it was picked up by the carrier at ENMET, it legally became your company’s property.
If your shipment arrives damaged:
•Keep the items, packing material, and carton “As Is.” Within 5 days of receipt, notify the carrier’s local office and
request immediate inspection of the carton and the contents.
•After the inspection and after you have received written acknowledgment of the damage from the carrier, contact
ENMET Customer Service for return authorization and further instructions. Have your Purchase Order and Sales
Order numbers available.
ENMET either repairs or replaces damaged equipment and invoices the carrier to the extent of the liability coverage,
usually $100.00. Repair or replacement charges above that value are your company’s responsibility.
The shipping company may offer optional insurance coverage. ENMET only insures shipments with the shipping
company when asked to do so in writing by our customer. If you need your shipments insured, please forward a written
request to ENMET Customer Service.
LECTROCHEMICAL
, EC sensor/transmitters (S/T) is a 3-wire, 24 VDC 4-20mA S/T for the detection of
Regarding Shortages
If there are any shortages or questions regarding this shipment, please notify ENMET Customer Service within 5 days of
receipt at the following address:
ENMET Corporation
680 Fairfield Court
Ann Arbor, MI 48108
734-761-1270 734-761-3220 Fax
1.2 Check Order
Check, the contents of the shipment against the purchase order. Verify that the EX-5175-EC is received as ordered. [Each
EX-5175-EC is labeled with its target gas.] If there are accessories on the order, ascertain that they are present. Check the
contents of calibration kits. Notify ENMET customer service personnel of any discrepancy immediately.
1.3 Serial Numbers
Each EX-5175-EC is serialized. These numbers are on tags on the equipment and are on record in an ENMET database.
1
Page 4
EX-5175-EC ENMET Corporation
POT 3
POT 4
See Note
POT 2
Note:
3 Alarm
Power /Fault
M
S
Magnetic switch
2.0 Features of the EX-5175-EC
See Figure 1 for location of features:
Feature Description
Display
Gain Potentiometer
(POT)
Visual Alarms
Magnetic Switches
Sensor
LCD: Indicates the level of gas detected by sensor
POT 1: Display contrast adjustment
POT 2:
POT 3: Not Used, Do not adjust
POT 4:
LED indicators:
Power / Fault Indicator LED, Green / Red
Alarm (3) Indicator Red LED, user adjustable
M
ENU
: Advances the instrument display through menus (Zero, Span, Exit)
S
ELECT
: Selects the Zero, Span, Exit menu or sets proper calibration values for Zero or Span
For sensing gas at
PPM
or LEL levels, see Table 3 for sensor types
Magnetic switches control the instrument maintenance functions. The switch locations are indicated by M
ENU
and S
magnetic field pulse is applied by momentarily putting the end of the magnet in proximity to the switch and then removing it.
Referred to as tap. Since the magnetic field penetrates the window, the enclosure cover is not removed in order to perform
calibration.
Three alarm points are preprogrammed into the EX-5175-EC sensor/transmitters. At each alarm point, an LED on the front
panel is activated. These internal alarm settings are independent of the 4-20mA output alarm values that can be set at a
controller.
POT 1
Indicators
See Note
See Note
Magnetic switch
Indicator
Display
ENU
Menu
Select
Internal PCB View
Sensor
POT 2, POT 3and POT 4
ELECT
are not used, Do Not Adjust
ELECT
. A
External View
Figure 1: EX-5175-EC Features
2
Page 5
EX-5175-EC ENMET Corporation
Mounting Holes
Sensor/Transmitter
Sensor/Transmitter
3.0 Installation of the EX-5175-EC
C
AUTION
C
AUTION
3.1 Mounting the EX-5175-EC Enclosure
C
AUTION
:
Area must be declassified during installation.
The ENMETEX-5175-EC gas sensor/transmitter (S/T) is a 3-wire, 24 VDC, 4-20 mA S/T for the detection of toxic gas. The
S/T is meant to be used in conjunction with an appropriate power supply and controller. The ENMET EX-5175-EC
sensor/transmitter has been designed and approved to be used in a Class I, Div. 1, Groups B, C, D, classified areas. The
approval was issued by CSA International. Appropriate wiring, conduit and fittings are required for proper installation in a
explosion proof rated environment.
: Since the sensor/transmitter detects gas only at the sensor location, pay attention to the possible sources of gas, the
density of the gas, locations where the gas may be confined and locations where the gas may damage or injure
property or personnel, when choosing locations of sensor/transmitters.
Also, take into consideration environmental factors when deciding on S/T location. Avoid locations where the S/T
may be damaged by liquid immersion, excessive heat or other know hazards. Also, take precautions to insure
condensation inside of the conduit does not enter the S/T.
Mount the enclosure, using the two mounting holes provided see Figure 2. Pay particular attention to the source and density of
the gas being detected when choosing the location. Mount the S/T near the ceiling for lighter than air gases /vapors and near
the floor for heavier then air gas/vapors. Contact ENMET if you have questions regarding your application.
: Before connecting S/T to controller remove the power source to controller. Failure to do so may cause damage to
sensitive components.
Optional
Conduit fitting
Typically: ½″ NPT female
Sensor
½″ NPT female
2 places, 0.313″
Me
Sel
Enclosure Top View
Enclosure Side View
Sensor
Figure 2: EX-5175-EC Mounting Dimensions
3
Page 6
EX-5175-EC ENMET Corporation
J4
J8
Wires to
Sensor/Transmitter Enclosure
Cutaway View
Printed Circuit Board
Display Overlay Screws
Display Overlay Standoffs
Magnetic Switches
Magnetic Switches
Printed Circuit Board (PCB)
side of PCB
3.2 Wiring the EX-5175-EC to a Control Unit
C
AUTION
*Contact ENMET for Modbus
:
Area must be declassified during installation.
Run conduit and 16
AWG
(1.5
2
MM
) wires to the enclosure from the power supply and controller. If the EX-5175-EC is
installed in a hazardous location as defined by the National Electrical Code, then ALL wiring must be in accordance with the
National code and any local governing codes.
Open the enclosure, and remove the 2 screws that retain the display overlay to the circuit board.
Use caution when removing the over lay. Do not damage the magnetic switches.
Remove the two overlay standoffs and remove the circuit board, exposing the terminal strips on the bottom of the circuit board.
Do not disconnect the circuit board wiring.
Connect the wires from the controller (power supply) to the supplied J4 plug then attach to J4 terminal.
See Figure 3 for locations
J4 P
LUG – TERMINAL TO CONTROLLER WIRING
Position Function
1 +
24 V
DC
power
2 GND
3 4 - 20 mA out
To J4
5
4
3
2
1
4* RS-485 D+
5* RS-485 D–
Controller
Plu g J4
1 2 3
Address information
Display Overlay
Circuit Board Bottom View
(2 places)
Display
(2 places)
J4 and J8 Terminals are
located on the bottom
When wiring is complete, reassemble the EX-5175-EC. Use caution when installing the overlay so as not to damage the
magnetic switches. Put the cover back on the S/T Do Not apply power to the S/T without the cover in place.
When the EX-5175-EC transmitter is first powered up, it goes through a series of momentary screens, which identify the
instrument model number, serial number and software revision. After all of the momentary screens have been displayed, the
instrument arrives at the Main Gas Display showing the gas concentration and unit of measurement.
Depending on transmitter configuration and calibration condition, the furthest right character in the display may flash a letter
indicating the instrument status. See the Section 4.1.2 below.
3.3.1 Typical Start Up
When power is supplied to the EX-5175-EC, the S/T will display the following sequence of information:
N
OTE
:
Software revision may cause variations of display output.
Example of Display Function
The instrument: Serial Number
The instrument: Software Revision
The instrument: Model
Note Toxic is not displayed
S/W X.X
IF the right most character is a flashing
0ppmW
For Toxic Gas
IF the right most
character is a flashing C
IF the right most
character is a flashing F
The instrument is in Warm-up mode
This should last about 1 minute
The Signal Output is held at 4mA during warm-up
The instrument: Normal Display Mode
Measurement of target Gas
The last calibration of the instrument was invalid
The instrument must be recalibrated
There is a sensor fault
5
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EX-5175-EC ENMET Corporation
4.0 Operation of the EX-5175-EC
It is best to have the EX-5175-EC transmitters powered up and operational for 24 hours before applying calibration or test gas
to them.
4.1 Normal Display Mode
When the EX-5175-EC is installed as described in section 3, and in clean air, the POWER green LED is on, the display is lit
and the information on the display is measurement of the target gas detected by the EX-5175-EC. The red alarm and fault
LEDs are not lit.
To advance through displays of operational information tap the magnet over the M
N
OTE
:
Software revision may cause variations of display output.
See sequence of operational information below:
Display Measurement of the target gas
Tap the magnet over the M
ENU
button
S
ELECT
0PPM
M
ENU
Display indicates Alarm 1 Set point
Tap the magnet over the M
ENU
button
S
ELECT
A1: 10
M
ENU
S
Display indicates Alarm 2 Set point
Tap the magnet over the M
ENU
button
A2: 20
M
ENU
ELECT
Display indicates Alarm 3 Set point
Tap the magnet over the M
ENU
button
S
ELECT
A3: 50
M
ENU
S
Display indicates mA Span range
(Full Scale)
Tap the magnet over the M
ENU
button
mA: 100
M
ENU
ELECT
Display returns to gas measurement
ENU
button.
No Function for the
S
ELECT
in this mode
button
Operational Display Flow Chart
4.1.1 Alarm Conditions EX-5175-EC
There are three alarm set points available. These alarm set points can be changed within limits; see the maintenance section of
this manual for the procedure.
If the gas concentration increases above that of the alarm set point, the associated red LED is lit.
6
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EX-5175-EC ENMET Corporation
5ppm
Exit
5.0 Maintenance of the EX-5175-EC
C
AUTION
C
AUTION
5.1 Maintenance Menu
:
Do not open the
EX-5175-EC S/T
in a classified area.
: Do Not Attempt A Span Procedure Without Calibration Gas Applied to The Sensor; if this is done, the S/T is forced
into a calibration fault mode.
Magnetic switches control the M
display panel, see Figure 3. The M
numbers such as alarm points, calibrations gas, etc. The S
ENU
and S
ELECT
functions. The M
ENU
switch is used to display the various menu options and make incremental changes to
ELECT
ENU
and S
ELECT
switch locations are indicated on the
switch is used to select that option, set zero or span digit.
Most maintenance functions are controlled by simple taps of the supplied magnet on the transmitter glass, below the M
S
ELECT
boxes on the front panel.
To enter the maintenance menu hold the magnet over the M
ENU
switch for 2 to 4 seconds
Table 1 indicates the maintenance menu sequence see Figure 5 for a detailed maintenance menu flow chart.
Table 1: EX-5175-EC maintenance Menus Sequence
Example of Display Function
Normal Display Mode
Measurement of target gas
Hold the magnet over M
ENU
switch for 2 – 5 seconds to enter the Maintenance Menu
The Power/Fault LED will flash Green – Red to indicate the EX-5175-EC is in Maintenance Mode
To exit the maintenance Menu and return to the Normal
Display Mode:
Tap the magnet over the M
Zero
Tap the magnet over the M
Span
If intended function Tap the magnet over S
ENU
switch to advance to the Zero procedure
For adjusting Zero:
If intended function Tap the magnet over S
N
OTE
ENU
switch to advance to the Span procedure
For adjusting the Span:
If intended function Tap the magnet over S
: Not applicable for Oxygen S/T.
ELECT
ELECT
ELECT
switch
switch
switch
Tap the magnet over the M
Alarm1
ENU
switch to advance to each Alarm set point procedures
Alarm2
For adjusting the Alarm 1, 2 and 3 set points:
If Intended function Tap the magnet over S
ELECT
switch
Alarm3
ENU
and
Tap the magnet over the M
mA Span
ENU
switch to advance the mA Span set point procedure
For adjusting the mA Span set point:
If intended function Tap the magnet over S
Taping the M
You must Tap the S
N
OTE
: If the S/T fails to respond, the magnet may have become weak and may need to be replaced.
ENU
switch without taping the S
ELECT
switch in order to change the desired operation.
ELECT
switch will allow you to cycle through the menu options.
7
ELECT
switch
Page 10
EX-5175-EC ENMET Corporation
Output, for Gas
Inpu
t, for Calibration
5.2 Calibration of the EX-5175-EC
Calibration is the process of setting the instrument up to read accurately when exposed to a target gas. The Zero function sets
the clean air reference point and the Span function sets the sensitivity of the instrument.
Initial Calibration: Wait 24 hours after initially supplying power to the EX-5175-EC sensor/transmitter (S/T) before initial
calibration. The S/T has been precalibrated at the factory, and initial field calibration should result in only fine tuning to circuit,
as well as a way to check that installation is successful. It is not necessary to open the enclosure to make adjustment. The
calibration functions are operated with magnets from outside the enclosure through the
open the S/T unless the area is de-classified.
Calibration Zero and Span functions are two separate procedures. They operate independently of each other. It is
recommended that the Zero procedure be done prior to the Span procedure. ENMET Corporation recommends at least
quarterly calibration of the EX-5175-EC transmitters.
Calibration equipment is available from ENMET Corporation to calibrate the EX-5175-EC sensor/transmitters. A calibration
adapter will have a fitting for the gas cylinder on one side, and a cover to go over the sensor housing on the other.
Generally, a cylinder of 20.9% Oxygen is used to provide a fresh air reference or Zero point for the calibration. Another
cylinder is used to provide the Span reference point for calibration. Depending on the instrument calibration, the Span gas may
be the same gas that the instrument is calibrated to display, or it may be another gas, which ENMET has found to have a similar
response.
N
OTE
: Zero function is Not applicable for Oxygen sensor/transmitters.
Table 2: Examples of S/T ranges, alarm Points and Calibration Gas
Gas Range Alarm 1* Alarm 2* Alarm 3* Cal Gas
Ammonia 0 – 100 PPM 25 PPM 50 PPM 75 PPM 25 PPM NH3
Carbon Monoxide 0 – 500 PPM 35 PPM 50 PPM 200 PPM 100 PPM CO
Hydrogen 0 2000 PPM 200 PPM 500 PPM 1000 PPM 800 PPM H2
Hydrogen Sulfide 0 – 100 PPM 10 PPM 20 PPM 50 PPM 20 PPM H2S
Oxygen 0 – 30% by Vol 17% by Vol 19.5% by Vol 23.5% by Vol 20.5% by Vol
Sulfur Dioxide 0 – 300 PPM 20 PPM 50 PPM 100 PPM 100 PPM SO2
If not listed consult ENMET Distributor or ENMET Corp for additional information
*N
OTE
: These internal sensor/transmitter alarms are independent of the 4-20mA Controller alarm point settings.
8
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EX-5175-EC ENMET Corporation
5.2.1 Zero Adjust
Zero function is Not applicable for Oxygen sensor/transmitters, go to Section 5.2.2 Gas Span.
A ZERO function should be performed only when the EX-5175-EC sensor/transmitter is exposed to fresh air. If the air at the
sensor is in question, use a cylinder of 20.9% oxygen to provide a clean air reference. Attach the cylinder to the calibration
adapter.
Enter the maintenance menu by placing the magnet over M
ENU
switch for 2 to 4 seconds. See Figure 5,EX-5175-EC
Maintenance Menu flow chart.
The second menu available is the Zero.
Tap the S
ELECT
switch to perform a Zero.
If the Zero is successful, Cal OK appears on the display and in 1 – 2 seconds, display will change to Span.
If you wish to Span the sensor Tap the S
If you wish to Exit the maintenance menu, Tap M
ELECT
switch you are now ready to apply gas. Proceed to gas span step 2
ENU
switch until Exit is displayed, then tap S
ELECT
switch to return to the
instrument Normal Gas Display
If the Zero is Not successful, sensor is outside of safe parameters to be zeroed, the display will read Bad Zero. Repeat
Section 5.2.1 Zero Adjust making sure to use a cylinder of 20.9% Oxygen.
5.2.2 Gas Span
It is recommended that the Zero Function be performed first.
Enter the maintenance menu. See Figure 5,EX-5175-EC Maintenance Menu flow chart.
1. Tap the M
2. Attach the associated calibration gas cylinder to the regulator and calibration cover. See Figure4.
N
OTE
:
You can change the Calibration Gas Level. H
The M
The S
3. Open the valve to apply the calibration gas to the sensor, wait approximately 120 seconds(2 minutes)
4. Tap the S
and a signal level.
5. Watch for the signal level to stabilize. Typical 2 – 4 minutes.
6. Once the signal level has stabilized, the EX-5175-EC will automatically lock in the calibration data and:
If the Span is successful, Cal OK appears on the display momentarily, then advances to Alarm 1. Remove calibration gas.
To exit maintenance menu tap the M
ENU
switch once to show Span on the display.
OLD
the magnet over the S
ENU
switch changes digit indicated by underscore cursor
ELECT
switch locks underscored digit and moves to next digit
ELECT
switch to perform a Span procedure. The display will alternate between the calibration gas concentration
ENU
switch until Exit appears, then tap the S
ELECT
switch for 2 – 4 seconds
ELECT
switch.
If the sensor is outside of acceptable parameters, Bad Span is displayed momentarily, then returns to Span.
Remove calibration gas. Tap the M
ENU
switch until Exit appears, then tap the S
ELECT
switch. Check span gas and
repeat calibration in 30 – 60 minutes.
If the sensor did not respond to gas, Same mV is displayed momentarily, then returns to Span.
Remove calibration gas, tap the M
ENU
switch until Exit appears, then tap the S
ELECT
switch and try calibration
again in 30-60 minutes.
If the sensor will not calibrate See Section 5.4.
N
OTE
: Some software revisions require the S
ELECT
switch be tapped to accept the signal.
7. Calibration is complete.
5.2.3 Exit Maintenance Menu
Exit maintenance, by tapping on the M
instrument Normal Gas Display.
ENU
switch until Exit appears on the display. Tap the S
9
ELECT
switch to return to the
Page 12
EX-5175-EC ENMET Corporation
H
S
OR
Cal OK
If
Bad ZERO
PV:
0
Apply
PV:
0
20
Cal OK
Same mV
Span
OR
OR
mA Span
To
SetTD
sec
0
Alarm3
50
SetTD
sec
0
10
SetTD
sec
0
Alarm2
20
Normal Display Mode
5ppm
OLD the magnet over the MENU switch for 2 – 4 seconds
to enter the Maintenance Menus
MENU
Tap the
S
Exit
ELECT
Display Mode.
MENU
Tap the magnet over the MENU switch to cycle through Maintenance Menus
S
Zero
ELECT
MENU
S
ELECT
MENU
Bad Sens
ELECT switch to return to the Normal
See Section 5.2.3
S
ELECT
If the Zero signal is not within Preset Specs the EX-5175-EC will
Tap the SELECT switch to initiate Zero adjustment
the Zero signal is within Preset Specs the EX-5175-EC will
display Cal OK, See Section 5.2.1
display Bad ZERO
NOTE: Some software revisions require the SELECT switch be
tapped to accept the signal.
S
ELECT
NOTE: You can change the Calibration Gas Level.
S
The S
See Section 5.2.2
HOLD the magnet over the SELECT switch
ELECT
The M
ENU
switch changes digit indicated by underscore cursor
ELECT
switch locks underscored digit and moves to next digit
Calibration Gas until signal value becomes
stable (about 1 to 4 minutes) See Figure 4If cal is good display will indicate OK or Same
If cal is not within preset “range” display will
indicate Bad Sens
Menu
Select
S
Alarm1
ELECT
Λ
MENU
S
ELECT
Λ
MENU
S
ELECT
Λ
MENU
S
ELECT
100
MENU
return to Normal Gas Display:
Tap MENU switch until EXIT is displayed
Then tap SELECT switch
To change Alarm set points:
Tap Menu switch until Alarm to be changed is displayed
Tap Select switch to display the set point
The M
ENU
cursor
The S
moves to next digit
If change is not within range display returns to first digit
If change is within range display moves to Set Time Delay
Use M
delay. Between 0 and 5 seconds is allowed
If change is within range display moves to next menu
Λ - Indicates increasing alarm
V - Indicates decreasing alarm
switch: changes digit indicated by underscore
ELECT
switch: locks in the underscored digit and
ENU
and S
ELECT
switches as above to change time
To change mA Span set point:
Tap the M
Tap the S
The M
The S
ENU
switch until mA Span is displayed
ELECT
switch to display the set point
ENU
switch changes digit indicated by underscore cursor
ELECT
switch locks underscored digit and moves to next digit
Figure 5: EX-5175-EC Maintenance Menu Flow chart
10
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EX-5175-EC ENMET Corporation
Sensor /P C Board
5.3 Sensor Replacement
C
AUTION
Sensors should be replaced when they can no longer be calibrated. Replacement sensor part numbers are listed in Section 6.0
of this manual. If you do not know the proper part number for your sensor, be sure to have the EX-5175-EC serial number
available when contacting your Distributor or ENMET Corporation Technical Support.
To replace a sensor, it is not necessary to open the transmitter housing.
Turn off the sensor/transmitter.
Remove the set screw from sensor housing base.
Unscrew the sensor housing cover and remove Sensor/PC Board Assembly.
Place the new Sensor/PC Board Assembly into the sensor housing cover.
Reassemble the sensor housing.
Turn On the sensor/transmitter.
After the new sensor has been installed, it is suggested to allow the sensor to stabilize for 24 hours.
A Factory calibration must be performed.
Enter the Maintenance menu, see section 5.0, advance to the Zero menu. Then while viewing the Zero menu, hold the magnet
over the M
After 2-4 seconds, an F will appear on the far right hand side of the display. The F indicates that the instrument is in Factory
mode.
Perform the calibration Zero and Span procedures as outlined in Section 5.2. Be sure that the F is present when selecting the
Zero and Span functions.
The Factory calibration sets a calibration window for future standard instrument calibrations.
Only perform a factory calibration when installing a new sensor!!
: Area must be declassified during sensor replacement.
N
OTE
: Sensor and PC Board are attached and should not be separated from each other.
ENMET warrants new instruments to be free from defects in workmanship and material under normal use for a period of one
year from date of shipment from ENMET. The warranty covers both parts and labor excluding instrument calibration and
expendable parts such as calibration gas, filters, batteries, etc... Equipment believed to be defective should be returned to
ENMET within the warranty period (transportation prepaid) for inspection. If the evaluation by ENMET confirms that the
product is defective, it will be repaired or replaced at no charge, within the stated limitations, and returned prepaid to any
location in the United States by the most economical means, e.g. Surface UPS/FedEx Ground. If an expedient means of
transportation is requested during the warranty period, the customer is responsible for the difference between the most
economical means and the expedient mode. ENMET shall not be liable for any loss or damage caused by the improper use of
the product. The purchaser indemnifies and saves harmless the company with respect to any loss or damages that may arise
through the use by the purchaser or others of this equipment.
This warranty is expressly given in lieu of all other warranties, either expressed or implied, including that of merchantability,
and all other obligations or liabilities of ENMET which may arise in connection with this equipment. ENMET neither assumes
nor authorizes any representative or other person to assume for it any obligation or liability other than that which is set forth
herein.
NOTE: When returning an instrument to the factory for service:
Be sure to include paperwork.
A purchase order, return address and telephone number will assist in the expedient repair and return of your unit.
Include any specific instructions.
For warranty service, include date of purchase
If you require an estimate, please contact ENMET Corporation.
There are Return for Repair Instructions and Form on the last pages of this manual. This Form can be copied or used as needed.
Manual Part Number
80003-099
January 2008
MCN-418, 04/16/09
MCN-447, 05/24/11
MCN-459, 12/13/11
12
Page 15
PO Box 979
680 Fairfield Court
Ann Arbor, Michigan 48106-0979
734.761.1270 Fax 734.761.3220
Returning an Instrument for Repair
ENMET instruments may be returned to the factory or any one of our Field Service Centers for regular repair
service or calibration. The ENMET Repair Department and Field Service Centers also perform warranty
service work.
When returning an instrument to the factory or service center for service, paperwork must be included which
contains the following information:
A purchase order number or reference number.
A contact name with return address, telephone and fax numbers
Specific instructions regarding desired service or description
of the problems being encountered.
Date of original purchase and copy of packing slip or invoice
for warranty consideration.
If a price estimate is required, please note it accordingly and be
sure to include a fax number.
Providing the above information assists in the expedient repair and return of your unit.
Failure to provide this information can result in processing delays.
ENMET charges a one hour minimum billing for all approved repairs with additional time billed to the closest
tenth of an hour. All instruments sent to ENMET are subject to a minimum evaluation fee, even if returned
unrepaired. Unclaimed instruments that ENMET has received without appropriate paperwork or attempts to
advise repair costs that have been unanswered, after a period of 60 days, may be disposed of or returned
unrepaired COD with the evaluation fee.
Service centers may have different rates or terms. Be sure to contact them for this information.
Repaired instruments are returned by UPS/FedEx Ground and are not insured unless otherwise specified. If
expedited shipping methods or insurance is required, it must be stated in your paperwork.
Note: Warranty of customer installed components.
If a component is purchased and installed in the field, and fails within the warranty term, it can be
returned to ENMET and will be replaced, free of charge, per ENMET’s returned goods procedure.
If the entire instrument is returned to ENMET Corporation with the defective item installed, the item will
be replaced at no cost, but the instrument will be subject to labor charges at half of the standard rate.
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Mailing Address:
Shipping Address:
Repair Return Form
ENMET Corporation
PO Box 979
Ann Arbor, Michigan 48106
Contact Name: __________________________ Your Phone: _______________________
Your PO/Reference Number: _______________ Your FAX: _______________________
ENMET Corporation
Attn: Repair Department
680 Fairfield Court
Ann Arbor, Michigan 48108