ENMET EX-2000 User Manual

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Page 1

ENMET

ENMET Corporation

ENMETENMET

PO Box 979 Ann Arbor, MI 48106-0979

Operation and Maintenance

EX-2000

EX-2000EX-2000

Manual

80006-015

MCN-281; 11/13/02 MCN-299; 05/23/03 MCN-321; 11/05/04 MCN-350; 08/15/06

Page 2

Page 3

Table of Contents

1.0 I

NTRODUCTION

.................................................................................................................................... 1

1.1 Unpack......................................................................................................................................................1

1.2 Check Order ..............................................................................................................................................1

1.3 Serial Numbers..........................................................................................................................................1

2.0 EX-2000 F

EATURES

............................................................................................................................3

2.1 Power supply.............................................................................................................................................3

3.0 O

PERATION

.........................................................................................................................................4

3.1 Turning On the EX2000.............................................................................................................................4

3.1.1 Alarms.............................................................................................................................................5

3.1.2 Scrolling of Parameters....................................................................................................................6

3.1.3 Backlight..........................................................................................................................................6

3.1.4 Reinitialize Min & Max ....................................................................................................................6

3.2 Shutting down the EX-2000.......................................................................................................................7

3.3 Charging the EX-2000...............................................................................................................................7

4.0 M

AINTENANCE

.................................................................................................................................... 8

4.1 Programming the EX-2000.........................................................................................................................8

4.2 Calibrating the EX-2000 ............................................................................................................................9

4.3 Replacing the EX-2000 Sensor.................................................................................................................11

5.0 R

EPLACEMENT PART NUMBERS

.......................................................................................................... 11

6.0 WARRANTY ................................................................................................................................... 12

The List of Tables & Illustrations

IGURE

1: F

ABLE

IGURE

EATURES OF THE

1: C

OEFFICIENTS OF GASES DETECTED

2: S

ENSOR LOCATED UNDER THE SENSOR COVER

EX-2000....................................................................................................... 2

.......................................................................................... 10

..........................................................................11

Reference information:

OTE

: [important information about use of instrument – if not followed may have to redo some steps.]

AUTION

ARNING

: [affects equipment – if not followed may cause damage to instrument, sensor etc…]

[affects personnel safety – if not followed may cause bodily injury or death.]

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EX2000 ENMET Corporation

1.0 Introduction

1.0 Introduction1.0 Introduction

The EX-2000 is a small, pocket-size personal gas detector for monitoring flammable gases. This lightweight hand-held instrument is an effective warning device for staff working in areas that can contain combustible gases.

The EX-2000 instrument is certified for use in group II explosive atmospheres and only when it is equipped with cells or batteries of the type recommended by the maker. CSA certification covers the following batteries: Duracell MN1500, Panasonic P80 AAS, Saft VSE AA 850, Panasonic HHR 1500, Varta VH 1200 AA.

The EX-2000 may be used by personnel entering a building or room where combustible gases are stored, at industrial facilities where gas contamination is common, or for similar situations. This combustible gas monitor is used to detect a gas leak and continuously monitor for the possibility of an explosive atmosphere. The instrument has a digital display of the gas concentration and audio/visual alarms that are activated at two different programmed alarm levels.

OTE

: All specifications stated in this manual may change without notice.

1.1 Unpack

Unpack the EX-2000 and examine it for shipping damage. If such damage is observed, notify both ENMET customer service personnel and the commercial carrier involved immediately.

Regarding Damaged Shipments

OTE

: It is your responsibility to follow these instructions. If they are not followed, the carrier will not honor

any claims for damage.



This shipment was carefully inspected, verified and properly packaged at our company and delivered to the carrier in good condition.



When it was picked up by the carrier at ENMET, it legally became your company’s property.



If your shipment arrives damaged:

• Keep the items, packing material, and carton “As Is.” Within 5 days of receipt, notify the carrier’s local office and

request immediate inspection of the carton and the contents.

• After the inspection and after you have received written acknowledgment of the damage from the carrier, contact

ENMET Customer Service for return authorization and further instructions. Have your Purchase Order and Sales Order numbers available.



ENMET either repairs or replaces damaged equipment and invoices the carrier to the extent of the liability coverage, usually $100.00. Repair or replacement charges above that value are your company’s responsibility.



The shipping company may offer optional insurance coverage. ENMET only insures shipments with the shipping company when asked to do so in writing by our customer. If you need your shipments insured, please forward a written request to ENMET Customer Service.

Regarding Shortages

If there are any shortages or questions regarding this shipment, please notify ENMET Customer Service within 5 days of receipt at the following address:

ENMET Corporation

680 Fairfield Court

Ann Arbor, MI 48108

734-761-1270 734-761-3220 Fax

1.2 Check Order

Check, the contents of the shipment against the purchase order. Verify that the EX-2000 is received as ordered. Each EX2000 is labeled with its target gas. If there are accessories on the order, ascertain that they are present. Check the contents of

calibration kits. Notify ENMET customer service personnel of any discrepancy immediately.

1.3 Serial Numbers

Each EX-2000 is serialized. These numbers are on tags on the equipment and are on record in an ENMET database.

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ENMET Corporation EX2000

3 small digits

Sensor

Display

/ P

/ C

Belt Clip

/ M

(On Back Side)

Up, Down, Negative indicators

4 large digits

(may display 3 digits in normal operation)

Sensor Cover

Visual Alarm

3 arrowhead symbols

4 pictograms

Display features

(Under Sensor Cover)

Audio Alarm

(See display features above)

ROGRAMMING

(Under Port Cover)

ROGRAMMING PLUG

See Maintenance Section

4.0 for programming and Calibration

NTER

ARGET GAS LABEL

HARGING PORT

Switch

Front View

Figure 1: Features of the EX-2000

LARM

Switch

ACKLIGHT

Switch

LUS

INUS

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EX2000 ENMET Corporation

2.0

2.0 EX-2000

EX-2000 Features

2.0 2.0

EX-2000 EX-2000

See figure 1 for location of features listed below.

Features

FeaturesFeatures

Feature Description

Display The Liquid Crystal Display(LCD) allows messages to be read clearly:

• 4 digits (7 segments), for displaying the measurement

• 3 digits (14 segments), for displaying symbols such as: LEL, MIN, MAX, TST,

OFF, CH4 etc …

• 3 arrowhead symbols to indicate the parameter scrolling menu is used to

indicate: Up, Down and Negative indicators

• 4 pictograms supplementing the audio and visual alarms relating to the

exceeding of thresholds, battery faults, maintenance mode etc…

• Equipped with backlight by Light-Emitting Diodes (LED)

ENTER Switch

BACKLIGHT / MINUS Switch

ALARM / PLUS Switch

Visual Alarm Red indicator clearly visible on 3 sides and located at the top of the instrument Audio Alarm Loud buzzer located on the front panel of the instrument Sensor

Belt Clip Clip to outside of clothing for hands-free operation Programming / Charge

Port

Red oval pushbutton switch on the front of the EX-2000, below the display.

• Switching the instrument on or off

• Enter, confirmation

Round w/down pointing triangle pushbutton switch on the front of the EX-2000.

• Backlighting the display

• Scrolling the parameters and menus

• “Minus ” switch, during programming or calibration

• confirmation of "yes" or "no", during programming or calibration

Round w/up pointing triangle pushbutton switch on the front of the EX-2000.

• Clears the gas alarms

• “Plus” switch, during programming or calibration

Located under the sensor cover on the top of the EX-2000

• The target gas will be labeled on the left side of the EX-2000

Located at the left side of the EX-2000 under an attached cover.

• To plug-in battery charger

• To plug-in programming plug

Programming Plug

Used to access the Programming and Calibration Menus for Maintenance

2.1 Power supply

The EX-2000 is powered by 3 batteries either alkaline or optional rechargeable.

• The 3 AA alkaline will last 12 hours when used under normal conditions. When replaced they must be replaced with

Duracell MN 1500

• The 3 optional cadmium-nickel rechargeable will last 30 hours when used under normal conditions. When replaced they must

be replaced with Panasonic P80 AA, 1V2/800 mAH

ARNING

: Substitution of batteries or other components may compromise the intrinsic safety of the

instrument.

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ENMET Corporation EX2000

3.0 Operation

3.0 Operation3.0 Operation

Refer to Figure 1 for location of the EX-2000 switches, alarms and display. While in operation the EX-2000 will regularly sound a chirp or “beep” to indicate the instrument is turned on and in normal operation with no faults detected. This confidence chirp is set at the factory and can not be altered or turned off.

EX-2000 is programmed at the factory for a specific target gas which is displayed on a label on the left side of the instrument.

AUTION

: The EX-2000 must be returned to ENMET or an authorized distributor to alter the target gas

The

ENTER

switch is used for both start-up and shutdown of the EX-2000. See section 3.1 for start-up & operation and section

3.2 for shutdown of the EX-2000 instrument.

3.1 Turning On the EX2000

To start-up the EX-2000, press and release the E When the EX-2000 is turned on the following self test and count down for sensor to stabilization in succession on the display,

accompanied by a continuous visual and audible signal.

Example of start-up sequence:

Display Sequence

Audio and Visual alarms are active during this sequence:

r 1.6

NTER

switch.

1. Whole display is flashed.

(4 large digits will flash, 3 large digits will display in normal operation)

2. Software version is displayed.

3. Alarm 1 threshold is displayed.

4. Alarm 2 threshold is displayed.

5. Self-test is indicated.

TST

A regular audible “beep” signals that the instrument is operating correctly. The interval between the “beeps” is factoryprogrammable and the “beeps” can not be disabled.

6. Countdown of sensor stabilization time is displayed.

(10 seconds maximum)

7. Operational measurement displayed.

And Audio & Visual Alarms go to the normal state.

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EX2000 ENMET Corporation

3.1.1 Alarms

Audio and visual alarms will activate in pulsed or continuous, to indicate the type of alarm being triggered. The display will indicate the threshold or code of the alarm. To clear a threshold alarm after leaving the dangerous area, press and release the

ALARM

switch.

OTE

: If the alarm threshold is still exceeded: The visual alarm will continue to flash and the threshold pictogram will remain

indicated.

Fault alarms are not able to be cleared, see fault alarms table for possible remedies.

Threshold Alarms: Pulsed audio alarm can be cleared by pressing the

ALARM

switch

Alarm Type Alarm Indication Parameters

Threshold 1

Threshold 2

Display:

XXX

Audio : 1 beep every 2 seconds

Display:

XXX

Audio: 1 beep per second

Adjustable from 0 – 60% LEL instantaneous alarm

(adjustable) Fixed at 60 % LEL (factory set, not adjustable)

Over-range SUP; continuous audio alarm See fault alarms table

Fault Alarms: Continuous audio alarm can not be cleared

Display Possible Cause Possible Remedy

Display: BAT

Batteries discharged: The instrument can no longer operate

Turn instrument off and recharge the batteries

Display: SUP Measurement range is exceeded Leave contaminated area and allow

sensor to stabilize in clean air. 1DEF The cell zero has drifted out of spec Calibrate 2DEF The cell is too sensitive Calibrate 4DEF (on small digits) Expired Cell (sensitivity too low) Replace cell and calibrate 8DEF

The EE

PROM

of the instrument is not

Return to ENMET for initialization

initialized

512DEF Problem in the calculations, capacity

Return to ENMET

exceeded

16DEF Measurement to negative Calibrate

May need to replace cell and calibrate 64DEF Temperature sensor is damaged Return to ENMET Er45 or Er49 Communication error between the

microprocessor and the cell EE

PROM

• Disconnect the cell and check the

connection.

• Replace cell if message persists

• Return to ENMET

OTE

: If several faults are simultaneously present, the display corresponds to the sum of faults.

Example: The messages Er 35 or Er 39 show the communication errors between the microcontroller of the apparatus and the EE

PROM

memory of the device.

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ENMET Corporation EX2000

LLL

3.1.2 Scrolling of Parameters

To view the present status of MIN, MAX and battery level press the

Example of parameter sequence:

Display Sequence

Audio and Visual alarms are active during this sequence: 3 arrowhead symbols indicate instrument is not in measurement display mode.

1. The Minimum (lowest) measurement detected since the EX-2000 was

started-up or reinitialized (see section 3.1.4)

2. Press the

BACKLIGHT

switch again.

3. The Maximum (highest) measurement detected since the EX-2000 was

started-up or reinitialized (see section 3.1.4)

BACKLIGHT

switch twice.

4. Press the

BACKLIGHT

switch again.

5. Battery status is indicated with a series of bars. The number of bars

indicating the battery life remaining.





BAT

6. Press the

BACKLIGHT

switch again.

7. Return to Operational measurement display.

And Audio & Visual Alarms go to the normal mode.

3.1.3 Backlight

To backlight the EX-2000 display for viewing in a low light location, press and release the The two red LEDs on ether side of the display will stay lit for 20 seconds.

BACKLIGHT

switch.

3.1.4 Reinitialize Min & Max

The Minimum and Maximum readings are held in memory since the instrument was turned on. They are reset each time the instrument is turned on. These measurements can be reinitialized (reset) manually (without restarting the instrument).

To reinitialize the EX-2000 press and hold the

BACKLIGHT

and

ALARM

switches at the same time:

1. The EX-2000 will beep to indicate the min & max value reset is complete.

2. Release the switches.

3. The new MIN and MAX readings now equal the current value.

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EX2000 ENMET Corporation

3.2 Shutting down the EX-2000

To turn off the EX-2000 press and hold the

Example of display at shut down:

Display Sequence

ENTER

switch.

The display indicates count down of shut down:

2 OFF

1 OFF

1. Hold down

down sequence.

ENTER

switch while instrument counts down internal shut

0 OFF

2. Audio alarm beeps once to indicate the instrument is off.

3. Release the

ENTER

switch.

3.3 Charging the EX-2000

The EX-2000 is powered by a rechargeable NiCd battery pack, 3.6V – 0.8 Ah. The battery pack is connected directly to the main PCB The expected operating battery charge is 16 hours under normal use. It is recommended that the batteries be completely

discharged at least once a month, and then fully recharged to maximize the life of the cadmium-nickel batteries. Too completely, discharge the EX-2000 operate until it automatically shouts down. To charge the EX-2000 battery, plug the charger into the Program/Charge Port on the left side of the instrument. See figure 1

for location. Maximum recharge time is 16 hours.

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ENMET Corporation EX2000

4.0 Maintenance

4.0 Maintenance4.0 Maintenance

The EX-2000 is a safety instrument so needs to be calibrated regularly to insure accuracy.

AUTION

: The procedures and adjustments described in the following sections must be performed by authorized personal.

Failure to follow instructions may jeopardize accurate measurements.

To enter the maintenance menus:

1. Insert the programming plug into the programming/charge port on the side of the instrument,

see Figure 1.

2. Press the

BACKLIGHT

and

ALARM

switches at the same time.

 A flashing pictogram of the maintenance wrench will appear,

to indicate the EX-2000 is in maintenance mode.

 The audio and visual alarms are disabled while the instrument is in maintenance mode.  Press the

BACKLIGHT

switch to toggle between the programming and calibration menus.

4.1 Programming the EX-2000

The programming menu is used to manually to program the adjustable alarm threshold: Threshold 1 (0 – 60%LEL)

To enter the Programming Menu:

1. Enter the programming menu by inserting the programming plug into the programming port and pressing the

ALARM

BACKLIGHT

will appear on the display, to indicate the EX-2000 is in maintenance mode and ready for programming.

2. While PrOG is displayed press the

 The current alarm threshold will be displayed.

3. Modify the alarm threshold:

 Press the  Press the

4. Press the

ENTER

 A confirmation request for the new alarm threshold will appear on the display.

switches simultaneously. The pictogram of the maintenance wrench will appear and PrOG

ENTER

switch to enter the programming menu.

BACKLIGHT ALARM

switch to decrease the threshold value. M

switch to increase the threshold value. L

switch to enter the new threshold value.

5. Press the

6. Press the

BACKLIGHT

ENTER

switch to toggle between NON (no) and OUI (yes).

switch to confirm or reject the new threshold.

The instrument will return to the Operational Mode. Remove the programming plug.

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EX2000 ENMET Corporation

4.2 Calibrating the EX-2000

The only way to check if the EX-2000 detection function is working properly is the calibration performed with a standard gas. Calibration must be performed:

 Every 6 months minimum.  After an exposure to high gas concentrations.  After more than one month storage with no use.  After a sensor change.  Following an instrument fault.

The recommended standard gas is stated on the target gas label, located on the side of the EX-2000. Other standard gases may be used. See Table 1, Coefficients of gases detected.

To enter the Calibration Menu:

1. Enter the calibration menu by inserting the programming plug into the programming port and pressing the

ALARM

BACKLIGHT

appear on the display, to indicate the EX-2000 is in maintenance mode and ready for programming or calibration. Press the

BACKLIGHT

switches simultaneously. The pictogram of the maintenance wrench will appear and PrOG will

switch to toggle between programming and calibration.

2. While CAL is displayed press the

 While Set0 is displayed press the

ENTER

switch to enter the calibration menu.

ENTER

switch to adjust the zero value.

3. Modify the zero value if necessary:

 Press the  Press the

4. Press the

BACKLIGHT ALARM

ENTER

switch to enter the new zero value.

switch to decrease the zero value. M

switch to increase the zero value. L

 SEnS will appear on the display, for the adjustment of sensitivity to standard gas.

5. Press the

ENTER

switch to enter the sensitivity adjustment procedure.

6. Attach the calibration cover to the calibration adapter and position the calibration cover over the sensor.

7. Attach the standard gas to the calibration adapter and open valve on cylinder of gas to allow the gas to flow

 The measurement of applied standard gas will appear on the display, for the adjustment of sensitivity to standard gas.

Allow signal to stabilize, approximately 2 minutes.

8. Modify the sensitivity value if necessary:

 Press the  Press the

9. Press the

BACKLIGHT ALARM

ENTER

switch to request confirmation of the new sensitivity value.

switch to decrease the sensitivity value. M

switch to increase the sensitivity value. L

 COnF will appear on the display for the confirmation of the new sensitivity value.

10. Press the

ENTER

switch to confirm of the new sensitivity value.

 COnFNO will appear on the display, to request rejection or confirmation of sensitivity value.  Press the

BACKLIGHT

switch to toggle between Confirmation Yes or No.(COnFYES or COnFNO)

11. Press the

ENTER

switch to confirm or reject the new sensitivity value.

The instrument will return to the Operational Mode. Remove calibration adapter and cover. Remove the programming plug.

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ENMET Corporation EX2000

To calibrate an EX-2000 with a gas other than the programmed/labeled gas refer to the coefficient table below. We recommend using 50% LEL levels of gases. Other levels are acceptable. Example: Ethyl Acetate recommended calibration gas is Butane and its coefficient factor is 0.9

50%LEL multiplied by the coefficient of the programmed gas 0.9 equals 45.

Apply the 50%LEL Butane to the instrument and adjust the reading on the display to read 45. Calibration is complete.

Table 1: Coefficients of Gases Detected

Gas

Ethyte acetate Acetone Acetylene Ammonia Benzene 1, 3-Butadiene Butane 2–Butanone (MEK) Dimethylether Unleaded gasoline Mixture 1.1 % Butane 1.6

Gasoline Mixture 1.3 % Butane 1.4 Ethane C2H

Ethanol C2H6O 3.3 % H Ethylene C2H Diesel oil Mixture 0.6 % Butane 3.25

Natural gas L.P.G. Prop+But 1.65 % Butane 1.35

Heptane C7H Hexane C6H Hydrogen H Isobutane C4H Isopropanol C3H8O 2.15 % Butane 1.05 Kerosene (JP4) Methane Octane Ethylene oxide Propylene oxide Pentane Propane Propylene Styrene Toluene White Spirit Mixture 1.1 % Butane 3.25

Xylene

Empirical

Formula

C4H8O

C3H6O

C2H

C6H

C4H

C4H8O C2H6O

C10 - C

C8H

C2H4O C3H6O

C5H

C3H

C8H

C7H

C8H

%LEL

2.1 % Butane 0.9

2.15 %

1.5 %

15.0 % 1,2 % Butane 1.5

1.4 %

1.5 % Butane 1.0

1.8 % Butane 1.2

3.0 % Butane 1.0

3.0 % CH

2.7 % H

5.0 %

1.1 % Butane 1.95

1.2 % Butane 1.15

4.0 % H

1.5 % Butane 1.05

0.7 % Butane 4.85

5.0 %

1.0 % Butane 2.25

2.6 % Butane 1.35

2.3 % Butane 1.3

1.4 % Butane 1.05

2.0 % Propane 1.3

2.0 % Butane 0.8

1.1 % Butane 1.6

1.2 % Butane 1.35

1.0 % Butane 1.6

Recommended

Cal. gas / Coefficient

4 2 2

2.6

1.8

0.85

2.1

1.1

1.95

1.7

1.05

1.0

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EX2000 ENMET Corporation

4.3 Replacing the EX-2000 Sensor

The EX-2000 is equipped with a catalytic sensor with a microprocessor source. Being a vital element of the gas detector, the sensor module must be treated with care. Mechanical impacts, splashing with

water etc… may impair the quality of the measurement or even, in extreme cases destroy the sensor. A water-repellent and anti-dust filer fixed to the sintered metal protects the head of the sensor.

To replace the sensor and filter:

 Remove sensor cover by unscrewing the sensor cover from the instrument.  Note the placement of the cover seal, filter and sensor seal.  Unplug sensor and remove.  Plug-in the new sensor.  Replace sensor seal, filet and cover seal  Replace sensor cover and screw into instrument.

Sensor Cover

Filter

Sensor Seal

Sensor

Figure 2: Sensor Located under the Sensor Cover

5.0 Replacement Part Numbers

5.0 Replacement Part Numbers5.0 Replacement Part Numbers

ENMET replacement part numbers:

Description Part Number

Programming Plug 02552-005 Calibration cup 02552-004 Sensor 02552-001 Sensor Filter 02552-003 Battery pack with plug 02552-012 Charger, 110Vac 67051-050 Charger, 220Vac 67051-051

EX-2000 Instrument

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ENMET Corporation EX2000

6.0 WARRANTY

6.0 WARRANTY6.0 WARRANTY

ENMET warrants new instruments to be free from defects in workmanship and material under normal use for a period of one year from date of shipment from ENMET. The warranty covers both parts and labor excluding instrument calibration and expendable parts such as calibration gas, filters, batteries, etc... Equipment believed to be defective should be returned to ENMET within the warranty period (transportation prepaid) for inspection. If the evaluation by ENMET confirms that the product is defective, it will be repaired or replaced at no charge, within the stated limitations, and returned prepaid to any location in the United States by the most economical means, e.g. Surface UPS/RPS. If an expedient means of transportation is requested during the warranty period, the customer is responsible for the difference between the most economical means and the expedient mode. ENMET shall not be liable for any loss or damage caused by the improper use of the product. The purchaser indemnifies and saves harmless the company with respect to any loss or damages that may arise through the use by the purchaser or others of this equipment.

This warranty is expressly given in lieu of all other warranties, either expressed or implied, including that of merchantability, and all other obligations or liabilities of ENMET which may arise in connection with this equipment. ENMET neither assumes nor authorizes any representative or other person to assume for it any obligation or liability other than that which is set forth herein.

NOTE: When returning an instrument to the factory for service:

 Be sure to include paperwork.  A purchase order, return address and telephone number will assist in the expedient repair and return of your unit.  Include any specific instructions.  For warranty service, include date of purchase  If you require an estimate, please contact ENMET.

There is Return for Repair Instructions and Form on the last pages of this manual. This form can be copied or used as needed.

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PO Box 979 680 Fairfield Court Ann Arbor, Michigan 48106-0979

734.761.1270 Fax 734.761.3220

Returning an Instrument for Repair

ENMET instruments may be returned to the factory or any one of our Field Service Centers for regular repair service or calibration. The ENMET Repair Department and Field Service Centers also perform warranty service work.

When returning an instrument to the factory or service center for service, paperwork must be included which contains the following information:

 A purchase order number or reference number.  A contact name with return address, telephone and fax numbers  Specific instructions regarding desired service or description

of the problems being encountered.

 Date of original purchase and copy of packing slip or invoice

for warranty consideration.

 If a price estimate is required, please note it accordingly and be

sure to include a fax number.

Providing the above information assists in the expedient repair and return of your unit.

Failure to provide this information can result in processing delays.

ENMET charges a one hour minimum billing for all approved repairs with additional time billed to the closest tenth of an hour. All instruments sent to ENMET are subject to a minimum $30 evaluation fee, even if returned unrepaired. Unclaimed instruments that ENMET has received without appropriate paperwork or attempts to advise repair costs that have been unanswered, after a period of 60 days, may be disposed of or returned unrepaired COD with the evaluation fee.

Service centers may have different rates or terms. Be sure to contact them for this information.

Repaired instruments are returned by UPS/FedEx Ground and are not insured unless otherwise specified. If expedited shipping methods or insurance is required, it must be stated in your paperwork.

Note: Warranty of customer installed components.

If a component is purchased and installed in the field, and fails within the warranty term, it can be returned to ENMET and will be replaced, free of charge, per ENMET’s returned goods procedure.

If the entire instrument is returned to ENMET Corporation with the defective item installed, the item will be replaced at no cost, but the instrument will be subject to labor charges at half of the standard rate.

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Repair Return Form

Mailing Address:

ENMET Corporation PO Box 979 Ann Arbor, Michigan 48106

Phone Number: 734.761.1270 FAX Number: 734.761.3220

Your Mailing Address: Your Shipping Address:

Shipping Address:

ENMET Corporation Attn: Repair Department 680 Fairfield Court Ann Arbor, Michigan 48108

Contact Name: __________________________ Your Phone: _______________________ Your PO/Reference Number: _______________ Your FAX: _______________________

Payment Terms: K COD

(check one) K VISA / MasterCard______________________ ________

Card number Expiration

Return Shipping Method:

K UPS: K Ground K 3 Day Select K Next Day Air K ND Air Saver K 2-Day Air K Federal Express: K Ground K Express Saver K P-1 K Standard K 2-Day Air

K FedEx Account number: ________________________

Would you like ENMET to insure the return shipment?

K No K Yes Insurance Amount: $_________________

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