EnGenius Technologies SN-920 ULTRA User Manual

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Literature order number:120-0002-04

EnGenius Technologies Customer Service USA:888-735-7888 Canada:888-397-2788

SN-920 ULTRA

Table of Contents

Voice Volume

Reset

2625312728

28-31

37-39

40-41

42-50

50-53

53-54

Congratulations

Handset

Diagram Features

Base Unit

Diagram Features

Charging Cradle

Diagram Features

Getting Started

Base Unit Set-up Charging Cradle Set-up

Basic Operations

Modes Making Calls Manual Dail Pre-dial tone Manual Dail Post-dial tone Redial Directory Dial Memory Dial Answering Calls Handset in Charging Cradle Handset not in Charging Cradle Silent Feature

12-13

13-15

16-19

21-22 22-23

25 25 25

10 11

21 21

Call On-Hold

3 4

8 9

Muting a Call Call Waiting Transferring a Calls Disconnecting Calls

Advanced Operations

2-Way Radio Handset-to-Handset Base-to-Handset Handset-to-Base Base Unit Options Ring Volume Voice Volume Main Menu Function Chart Handset / Base Registration Registering a Handset

De-registering Handset

Registering additional Base Units Handset Menu Options Key Guard Directory Caller ID Sounds Ring Volume Ring Type Key Volume Key Tone Settings Area Code Tone/Pulse Backlight

32 33 34

35 35 36

54 54 54

55 56

56 57

Custom Name

Call Manager

This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

1)this device may not cause harmful interference, and

Privacy of communications may not be ensured when using

When selecting a location for the base unit, it is better to locate

from any person to be in compliance of FCC safety regulations.

Contrast Dial Prefix

58-59

59 60

Product Specifications

Safety Instruction

Regulatory Information

62-66

2)this device must accept any interference received,

67-68

including interference that may cause undesired operation.

this phone.

CAUTION:

the base unit as high as possible to avoid obstructions that

might interfere with the radio transmission and getting a clear

signal. In any case, the base unit must be located 8 inches (20cm)

Person with pacemaker: Should always keep the handset

more than 8 (20 cm) from their pacemaker when the

handset is on and should not carry the handset in a breast

pocket. If you have any reason to suspect that interference is

taking place, turn off your handset immediately.

inches

For hands-free operation of the handset, the device has been

tested for RF exposure compliance with the EnGenius brand

belt-clip and leather pouch. Other belt-clips, holsters or similar

accessories that have not been tested may not comply with RF

exposure requirements and should not be used.

You have purchased an exceptional business communications

expandable design allows the system to grow with your business.

business settings from multi-level office buildings, construction

capable of supporting up to 4 lines (1 line per base unit) and 36

military level digital security, music or message on-hold capability,

Congratulations!

~1~

~2~

and flexibility of this unique telecommunications system cannot

be overlooked for the Small Office / Home environment.

tool from the leading Industrial Cordless Phone System

manufacturer.

The EnGenius SN-920 ULTRA Industrial Cordless Phone System is the second generation of the Cordless Phone and 2-Way Radio

are ideal for the Small Office Home Office (SOHO) user. The

With sophisticated digital signal processing and six times the power of typical cordless phones, the EnGenius system provides

cordless phone and two-way communications in a wide variety of

Longest Range

system. EnGenius systems

Intellectual Property Rights Notice

No part of this User's Manual may be reproduced, stored in a retrievable system, or transmitted, in any form or by any means,

electronic or mechanical, including photocopying, recording, or

otherwise, without permission of EnGenius Technologies. sites, warehouses, farms, business complexes and other

demanding business environments. The EnGenius system is

handsets. The EnGenius system is able to provide you increased

mobility within your business environment.

EnGenius is a trademark used herein under exclusive license and

Industrial Cordlessis a trademark of EnGenius Technologies.

All rights to patents, including patents pending EnGenius

products are the exclusive properties of EnGenius Technologies.

Another unique feature of the EnGenius system is the ability to

use the handsets as digital, full duplex, two-way radios. The digital two-way radio mode allows members of the work group to be in contact with their co-workers while leaving phone lines available for incoming or outgoing calls. Users can designate

their handsets to receive all incoming calls or receive only intercom (2-way) and transferred calls, with the Call Manager feature. Additionally, an incoming call can be answered, placed

on-hold or transferred to the appropriate person, from any handset.

The many EnGenius system features include: long-range, 2-way

radio and cordless phone operation, system expandability,

80 minute battery recharge and the new 4-line LCD display with

Caller ID/Call Waiting readout capability have given birth to a new product category in the cordless phone industry known as Industrial Cordless Phone Systems. The convenience, mobility

~3~

Handset Diagram

~4~

4. Liquid Crystal Display (LCD)

The display has Light Emitting Diode (LED) for backlighting.

The next two lines consist of user-programmable alphanumeric

~ ~

Handset Features

1. Antenna

2. Earpiece

1. Antenna

17. Status LED

4. LCD

2. Earpiece

7. Volume key

14. Right Soft Key

16. End/ON/OFF

15. Scrolling Keys

6. Talk/Flash

9. Dialing keys

5. Keypad

8. 2way/Intercom

¡E

3. Microphone

Functions as mouthpiece.

The first line of the LCD consists of eight icons.

Characters.

The last line displays the soft key functions.

* Receive Signal Strength Indicator (RSSI)

The number of bars is

proportional to the signal

strength of the RF signal

received.

* Call in-progress(ON/OFF Hook)

* Intercom Mode: Active

* Handset ID

3. Microphone

12. Headset Adapter Port

~6~

7. Volume key

17. Status LED

Located on side of handset: up / down buttons control volume.

(repeat every 30 seconds):

* Caller ID Log

~5~

Unread messages: Closed Envelope

Read messages: Open Envelope No information or no Caller ID Service: No Envelope is Displayed.

8. 2-WAY/INTERCOM

Used to place an intercom call to another handset or base.

* Two-digit Number Display

Tracks Caller ID log and Phone Directory record location.

* Line or Base Indicator

Indicates the base that is active. (Example: )

* Battery Strength Number of bars is proportional to the amount of battery time remaining.

5. Keypad

19 button face keypad. Backlight option can be set to OFF, ON, or 8 seconds time out.

6. Talk / Flash Answer incoming phone or two-way

radio (intercom) call. Place an outgoing phone call. This button also acts as the flash

button for functions like call waiting and toggling between calls.

9. Dialing Keypad

Used for dialing phone numbers and entering alphanumeric

information into Phone Directory.

10. Ringer (not shown)

Emits several sounds to indicate various events or alarms.

Single Beep

Successful operation

Double Beep

Failed operation or invalid key. Also, indicates

power on / off.

Periodic Short Single Beep

(every two seconds):

Low battery warning.

Periodic Long Series of Beeps

Indicates a call on-hold.

Continuous Beep

(2 seconds): Indicates out of range while

in talk mode.

11. Battery Pack Slot (on back of handset)

12. Headset Adapter Port (on bottom of handset)

13. Left Soft Key

14. Right Soft Key

15. Scrolling Keys

16. END

On / Off for power and to end (hang-up) a call

Blinking: Stand by

Solid: On a call or the first 8 seconds after power on

(not shown)

~7~

Additional Handset Features

Caller ID (requires Caller ID service from phone service provider)

~8~

SN-920 ULTRA

VOLUME

1. Antenna

12.AC adaptor

8. In use LED

9. Intercom LED

4. Page / Intercom

Call Waiting with Caller ID (requires Call Waiting and Caller ID

Base Unit Diagram

services from local phone service provider) *

Call Manager option: User programmable option for handset to

allow all calls or only transferred and intercom calls *

Touch any key to answer call

Call transfer to another handset within the system

Unique, system assigned Security ID (1 of 65,000)

Phone Directory: up to 30 phone numbers (20 digits) and

6. Audio-in Jack

10. Line Out

11. Line In

names (14 characters)

30 number memory speed dial for Phone Directory

Last number redial

Caller ID log: stores up to 30 calls of caller information including

2. Speaker

caller's name, number, date and time

Intercom communications with base unit

Handset-to-handset communication independent of the base

(Digital, full duplex two-way radio)

Three level ringer volume adjustment (low, high & vibrate)

Four ring types

Six level voice volum e control adjustment

Ring or vibration alert option

Tone / pulse dial option

Low battery alarm and display

Change battery while call on-hold

Keypad illumination

Three level key tone volume control (low, high & off)

Four different key tone sound selections

Auto power management

Hold

Mute

Flash

7. Power LED

3. Volume

PAGE

INDUSTRIAL CORDLESS PHONE SYSTEM

5. Microphone

~9~

Base Unit Features

Additional Base Unit Features

Swivel base for ease of positioning. (Note: Reverse thread

~10~

2. Spare Battery

1. Handset Charger/Cradle

3. Handset Charging Indicator

4. Spare Battery Charging Indicator

1. Antenna

antenna adapter; to remove, turn clockwise).

2. Speaker

3. Volume

4. Page / Intercom

5. Microphone

Charging Cradle Diagram

5. AC Adapter

6. Audio-in Jack(3.5 mm)

7. Power LED

LED indicates base unit has AC power.

8. In Use LED

LED indicates a phone call, base / handset intercom call, or handset registration is in progress.

9. Intercom LED LED indicates when base is in intercom mode.

10. Line

11. Line

12. AC Adapter Port

* registered to 4 base units.

* *

Out

Supports up to 9 handsets per base unit. One handset can be

Assigns handset security code during registration Adjustable four level ringer and voice volu me control

Compartment

~11~

Charging Cradle Features

LED is not lit: Slot is empty or proper connection is not

~12~

7. For best performance, computers, faxes, telephone answering

GETTING STARTED

1. Handset Charging Cradle

Holds handset Charges handset battery pack each time handset is placed in cradle. 80 minute rapid charge.

2. Spare Battery Compartment

Spare battery recharged when placed in this slot. 80 minute rapid charge.

3. Handset Charging Indicator LED is not lit: Slot is empty or proper connection is not made.

LED is blinking red: Battery is charging. LED is green: Battery is fully charged.

4. Spare Battery Charging Indicator

made.

LED is blinking red: Battery is charging. LED is green: Battery is fully charg ed.

5. AC Adapter Port

Additional Charging Cradle Features

Handset and a spare battery pack can be charged at the same time

Fully discharged battery packs can be charged in approximately 80 minutes *

A trickle charge feature will maintain charge on a nearly fully

charged battery *

It is impossible to overcharge the batteries using this charger

Fully charge battery packs before first use

Base Unit Setup

There are three possible base unit setups:

Base unit alone

Base unit plus telephone answering device

Base unit plus standard telephone

Basic Instructions

1. Plug the small end of the 9V DC power adapter into the "DC IN" port on the back of the base unit.

2. Plug the two-pronged 9V DC

power adapter into a standard 120 V AC electrical outlet.

3. Plug telephone line cord into the next receptacle on the back marked LINE.

4. Plug the telephone line cord into the telephone wall outlet.

5. A standard telephone or answering machine can be plugged into the

adjacent receptacle on the back of the base unit marked TEL.

6. The Music/Message On-Hold feature can be achieved by plugging either end of the audio cable (available separately) into the

audio-in port on the back of the base unit.

machines, televisions, stereos and other cordless devices should be at least 1 meter (approximately 3 feet) from the base unit.

~13~

The location for the handset charging

on the back of the charger unit.

The charging unit has spare battery charging slot

Follow instructions that came with the answering

device or telephone if different from those described here.

NOTE:

~14~

It takes about 80 minutes to fully charge a battery

in either the (front) handset slot or the (rear) spare battery

Charging SetupCradle

requires a standard 120V AC

cradle electrical wall outlet.

1. Plug the small end of the 12V DC adapter into the receptacle

NOTE:

slot.

Battery Light Indicators

LED is not lit: Slot is empty or proper

* connection is not made.

LED is blinking red: Battery charging.

LED is green: Battery is fully charged.

Installing New Battery

2. The two-pronged 12V DC adapter is then plugged into the wall outlet.

Charging a Battery

The battery charger can charge the handset and a spare battery pack at the same time.

behind the handset charging slot.

1. To charge the handset, simply place the

handset, with battery pack attached, into the charging slot with the handset facing the front of the charger. If the handset is properly in the cradle, the cradle's

PHONE indicator light will be illuminated.

2. To simultaneously charge a spare battery, insert the spare battery pack with pack contacts facing down and

towards the rear into the rear charging slot.

1. To remove the handset battery: Turn the handset face down and locate the battery pack release

on the bottom of the handset. Push the release towards the top of the phone and lift up.

2. To install battery pack:

Carefully slide the top battery pack tabs into battery pack area of handset aligning the metal contacts of handset

and battery pack. Press down on the bottom end of the battery pack. The battery pack should

"click" into a secured position on the handset.

~15~

Hydride (Ni-MH) battery packs. Each battery provides up to

environmental conditions, or up to 40 hours of standby time.

span of about 300 charges (a charge is defined as going from

empty to fully charged). Additional or replacement new SN-920

Low Battery Indicator

~16~

Both the base unit and handset have levels of operation at which

These levels or modes of operation will be referred to throughout

- this is the default mode. The intercom and volume

has been entered. The IN USE and POWER LEDs are illuminated.

Charge the batteries when one of the following happens:

Phone beeps twice every two seconds *

Battery icon is empty *

Phone does not respond when a key is pressed *

LCD and backlighting become dim

Battery Replacement

BASIC OPERATIONS

Operation Modes

time only certain procedures or functions can be performed.

this manual and vary from base unit to handset.

Your EnGenius phone system uses rechargeable Nickel Metal

thre hours of talk-time, based on range, terrain and

These high performance battery packs have an average life

ULTRA battery packs are available as part number: SN-920 ULTRA-BA.

CAUTION!

replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.

CAUTION!

Danger of explosion if battery is incorrectly

Do not open the plastic battery pack encasing.

Base Operation Modes

The base unit operates in three different modes: IDLE, TALK, and

REGISTRATION.

IDLE MODE

keys are active in IDLE mode. The POWERLED is red.

TALK MODE incoming or outgoing intercom call and an incoming or outgoing phone call. Volume key is active in TALK mode. POWER, INUSE

and INTERCOM (during an intercom call) LEDs are red.

REGISTRATION MODE

simultaneously holding down the intercom and volume keys for three seconds. There are no active base unit keys once this mode

The IN USE LED will come on and stay active for approximately 30 seconds and then turn off.

HandsetOperationModes

The handset operates in one of five different modes: IDLE, MENU, TALK, REGISTRATION and CRADLE.

- the base operates in this mode during an

- the base enters this mode by

~17~

IDLE MODE

~18~

The functions available through the MENU

selection are covered in greater detail under Handset

If the handset remains inactive in MENU mode for 30 seconds

(no keys are pressed or no incoming calls), it will exit MENU

00:00:08

This is the default operating mode.

* The LCD will show the following screen and icon placement in the IDLE mode:

* If there is no on-going activity, the

EnGenius

SN-920

REDIAL MENU

handset automatically goes into SLEEP/IDLE mode to save battery power.

* The handset can be turned off completely by holding down the

END key for 3 seconds.

The idle screen display(custom name) can be

NOTE: edited (in the menu mode) with the handset owner's name or other custom greeting.

In MENU mode, the handset

* settings and information contained in memory can be

changed. (For example: the Caller ID log and Phone Directory).

mode and return to IDLE mode

NOTE:

Menu Options.

TALK MODE

** When the handset is in IDLE mode, pressing the TALK key or answering an incoming or intercom call will

activate TALK Mode.

The 2-digit number near the top center of the LCD shows the handset's ID.

The screen will look like this in

TALK Mode:

MENU MODE

In the TALK mode the TALK key functions as a

** Pressing the RIGHT SOFT FUNCTION key activates MENU mode.

The screen will look like this in MENU

Mode:

Main Menu: 1:KEY GUAD 2:DIRECTORY

3:CALLER ID 4:SOUNDS 5:SETTINGS 6:REGISTER

¡õ¡ô

NOTE: FLASH key. Pressing the TALK key will temporarily place the call on hold while answering another call with the Call

Waiting feature. Pressing the TALK key again will return you to the original call. Call Waiting requires telephone service provider subscription.

Volume 5

HOLD MUTE

~19~

REGISTRATION MODE

~20~

From the IDLE mode, enter the number

you wish to call. The number you input

If an incorrect number has been entered,

select the CLEAR option by pressing the

entire number, then re-enter the number

following three screens as the number is

You can enter a phone number before or after connecting to dial

tone. An available line is automatically located by the handset, but

to select a particular line intercom the base for the line first, press

5551221_

Connecting to

Dialing

5551221

00:00:08

Volume: 5

* Do not register your handset if it has been registered at the factory. If, when you first turn on the phone, "00" is displayed near the top center of the LCD (to the right of the icon),

the handset has not been registered at the factory.

Making Calls

END, then dial.

* Specific instructions on how to register the handset are covered in detail under Handset / Base Registration in the

Advanced Operations section.

* If the handset is not registered

with the base unit, any attempt to make an outgoing call or intercom call to another handset

will fail. The LCD will read:

CRADLE MODE

* Placing the handset into the charger cradle activates the handset CRADLE

mode.

* While in the CRADLE mode, the battery charging unit recharges the handset

battery pack.

* An incoming or intercom call while

in the CRADLE mode will generate this screen:

* Removing the handset from the cradle during an incoming call

automatically answers the call and places the handset in TALK Mode.

* Placing the handset in the cradle

or pressing END will end a call.

Station not registered

Incoming Call On Base 1 SILENT

ManualDial(Pre-Dial Tone)

ENTERING A NUMBER BEFORE CONNECTING TO DIAL TONE

Selecting a phone number before connecting to dial tone offers the advantage of reaching the correct party with the first phone call. One of the following three methods may be used:

will appear on the handset screen as typed. For example, the number 555-1221 would appear as:

RIGHT SOFT FUNCTION key to clear the

you wish

The DELETE option is selected by pressing the LEFT SOFT FUNCTION key. DELETE will delete one digit at a time from right to left, similar to a backspace key

When the correct number is displayed on the screen, press TALK to complete

the call

You will hear a dial tone and see the

dialed:

DELETE CLEAR

base 1 Line

HOLD MUTE

~21~

Manual Dial(Post-Dial Tone)

~22~

From IDLE mode, press the RIGHT

SOFT FUNCTION key to select the

While in the Main Menu, select the

directory scolling option by pressing

Information stored in location 01 will

ADD

OPTION

See Directory View Mode for additional instructions

If the handset is unable to link to the base unit, it will return

00:00:00

VOLUME: 5

Smith

5551212

REDIAL

MEMORY

ENTERING A NUMBER AFTER CONNECTING TO

DIAL TONE While the handset is in the IDLE mode, you can press TALK to

make a call. There are three ways to make a call in the TALK Mode:

* When dial tone is heard and the handset is waiting for a phone number to be entered, the following

screen will appear:

* Enter the desired phone number

from the numbered key pad. The screen will show the following display:

* After a number is dialed, this

screen will be displayed:

Redial

While in the TALK mode, press the

LEFT SOFT FUNCTION key to s elect the REDIAL option. The following screen will be displayed:

* The last number dialed will be re dialed

VOLUME: 5 REDIAL MEMORY

5551222

00:00:00 VOLUME: 5

HOLD MUTE

DIALING 5552222

MENU option.

the 2 key.

be displayed first. Use the Up or Down arrows to scroll through the

directory to locate the number of your choice.

Press TALK to dial the phone

* number displayed.

When the handset has dialed the

* selected phone number, the screen will display:

NOTE:

on how to use the phone directory feature.

to IDLE mode. The handset will display "No Connection" for five seconds or until a key is pressed.

HOLD MUTE

DirectoryDial

Memory Dial

To call a number stored in the Phone Directory, you can access the Phone

Directory log by entering the menu or you can simply press the Up or Down

Scrolling Arrows to access the Phone

In the TALK mode, the following

screen will be displayed:

* To select MEMORY DIAL, press the

RIGHT SOFT FUNCTION key.

VOLUME: 5

~23~

* The following screen will appear:

index code (e.g. 1=01)for the stored

Telephone numbers stored in the Phone Directory

have been indexed with a number from 01 to 30. To access

the correct index number or location, follow these steps:

All handsets that have been registered for use with the base unit,

received. The handset can be set to either ring or vibrate with an

~24~

Incoming Call

Private Name

Unknown Name

Private Name

Hayter, S

Receiving an incoming call without Caller ID service

* Enter the 2 digit Phone Directory

* Handset LCD shows:

On Base 1 SILENT

phone number.

* The phone number stored in the location will be dialed.

NOTE:

For example, if the location is 3, press 0 then 3.

If the index number is 12, press 1 then 2.

Answering Calls

and are in the IDLE mode, will ring when an incoming call is

incoming call.

NOTE:

Under SETTINGS, the user has the option of receiving incoming/intercom/transferred calls from 1 to 4

base units. This option is accessed via the Call Manager function, under SETTING. Depending upon number of base units the handset is registered to.

* Handset is off the cradle-No caller ID service

Receiving an incoming call with Caller ID service **

* Caller ID service, but the ID has

been blocked by the caller:

Private # SILENT

* Caller ID service, but not supported by the originating party:

Unknown SILENT

* Caller ID service, but only the number has been transmitted:

* Caller ID service, all information

has been transmitted:

555-1212 SILENT

~26~

Placing a Call On-Hold

Adjusting the volume on the handset can be done only during a

* When in the TALK Mode, the volume control button on the left

VOLUME: 5

00:00:00

Base 1 on Hold

VOLUME: 5

~25~

While an incoming telephone call is ringing the handset, the

SILENT soft button feature can be selected to silence the ring

Handset in Charging Cradle

Pick-up handset from charging cradle to answer the call.

Voice Volume

Handset not in Charging Cradle

Press "TALK", or any dialing key to accept the

incoming call.

NOTE The first handset to answer a call will connect to the base

unit and will operate in TALK mode. Other registered handsets will be locked out of the call. However they will still be able to participate in handset to handset calls or

receive the call if transferred.

"2-WAY",

call or when in the TALK Mode.

side of the handset can be used to adjust the volume to 6

different levels.

* Volume level 3 is set as default.

* The top button increases volume and the lower button decreases volume.

* The screen during volume adjustment displays the following:

REDIAL MEMORY

SILENT feature

1. When a call is in progress it can be

without answering or hanging up on the caller. The call will remain on the handset until answered by another handset or the caller

hangs up. The call can be answered, while in the silent mode, by pressing the TALK button.

Caller ID service must be ordered from your local phone

company for these screen displays to function. Services may vary in your area.

put on hold by pressing the LEFT SOFT FUNCTION key which selects the HOLD option:

The display will then show:

2. To bring the call back on line, press the LEFT SOFT FUNCTION key again. The display will return to this screen:

00:00:55

HOLD MUTE

UNHOLD MENU

00:00:55

HOLD MUTE

The handset will double beep three times every 30 seconds when a call is on hold as a reminder that you

~28~

When MUTE is activated (ON), the handset user

cannot be heard by the caller, but the user can still hear the

1. During an active call, a transfer can be initiated by pressing

If you have Call Waiting service through your telephone company

1. In the TALK mode, the TALK key operates as a FLASH function

second call. Unlike when using the HOLD feature, the LCD will

not change to reflect that the first call is "temporarily on hold."

~27~

Picking up a Call on Hold

The handset that placed the call on-

hold, can simply take the call off-hold by pressing the key. Another registered handset can

pick up the call on hold by pressing 2WAY and the base ID (ie:01), then choosing the "UNHOLD" option.

LEFT SOFT FUNCTION

NOTE:

caller. The MUTE feature is automatically turned off when the call is ended.

NOTE:

The base unit will maintain the communications link with the incoming call as long as it is on hold. No

other outgoing call or page from the base can be completed until the call on hold is ended by the handset or has timed out (about 4 minutes).

Muting a Call

A call must be

to select the MUTE function.

1. Use the RIGHT SOFT FUNCTION

key to select MUTE.

The display will then show:

2. To remove MUTE, press the : LEFT SOFT FUNCTION key again.

in the TALK mode

00:00:00 VOLUME: 5

HOLD MUTE

00:00:00 Call Muted

UNMUTE

Call Waiting: Receiving a Second Call

and you wish to take a second incoming call, you will use the

FLASH feature.

allowing you to place the first call on hold and answer the

2. Pressing TALK again will return you to the original call, placing the second call on hold .

3. You can terminate either call by pressing END during the call.

Transferring a Call

Calls can be transferred between registered handsets while a phone call is in progress.

the 2-WAY key on the originating handset.

~30~

* The number is the same as the originating handset

* The target handset is not registered with the base unit

00:00:00

EXTENSION #:??

Transferring Calls Using the Hold Option

If you wish to announce the call that you are about to transfer,

00:00:00

Base I on Hold

~29~

distinctive ring, signaling an incoming

2. The originating handset LCD will show a prompt for the target handset ID number:

00:00:00 Enter

Extension #: ??

The call transfer can be cancelled at any point by pressing END

3. Enter the ID number of the target handset.

* The call will be transferred to the target handset:

* The target handset will ring with a

Incoming Call On Base 1 SILENT

A handset ID number is invalid if:

NOTE:

* The number is 00

follow the steps below.

call.

NOTE:

Distinctive rings patterns:

1 long ring - Transferred call, 2 short rings - Incoming telephone call, 3 short rings - Intercom / 2-

Way radio call.

* The target handset LCD will show the following readout:

If the target handset

NOTE: does not respond within 20 seconds, the call is transferred back to the originating handset.

If an invalid handset ID number has been entered, an error message will be displayed:

Repeat steps 1-3.

1. During an active call, place the

call on hold by pressing the LEFT SOFT FUNCTION key.

* The LCD will then display the

following screen:

2. Press the 2-WAY key.

00:00:15 Invalid Retry=2 WAY

* The originating handset LCD will show a prompt for the target handset ID number:

* The handset to handset call can be cancelled at this point by pressing END

3. Enter the ID number of the target handset.

* The target handset will ring and the screen will light up, signaling an incoming call

UNHOLD MENU

Enter

~31~

* The target handset LCD will show

~32~

The EnGenius SN-920 ULTRA Industrial Cordless Phone System

intercom calls can be placed from or to base units and handsets.

Enter

Extension # ??

Paging

extension#:11

Volume: 5

the following readout:

* Upon answering, the originating and target handset users can talk.

Intercom from Handset 12 SILENT

ADVANCED OPERATIONS

Digital 2-Way Radio Mode

Handset to Handset Calls

4. Pressing th key on the will select the

"XFER" function, initiating transferring the call to target handset.

5. Pressing END will terminate a handset to handset call, the originating handset will then display:

RIGHT SOFT FUNCTION

handset

00:00:30 Volume: 3

MUTE XFER

Base I on Hold UNHOLD MENU

Disconnecting Calls

From the TALK mode, you can end a call by pressing END or by placing the handset in the cradle. The handset will

return to the IDLE mode.

The LCD will show the following:

EnGenius

SN-920

REDIAL MENU

offers private, 2-way radio calls from handset to handset, even when handsets are beyond the range of the base unit. 2-way or

Intercom calls can be established between a handset and an

available and registered base unit or second handset. Handsetto-Handset (2-way Radio) communication can be achieved anywhere providing the two communicating handsets are within

range of each other.

1. To initiate a handset to handset call press the 2-WAY key and enter the

"extension" ID number desired. (The extension number or handset ID number is the 2 digit number

located to the right of the icon):

* The LCD will then display this screen:

* Once the voice link is successfully established, the handsets' LCD will display:

MUTE

2. The 2-WAY call can be terminated

by either handset, at any time, pressing END.

~33~

Paging from Base to Handset

1. Pressing the base unit PAGE or

establish a voice link with the base.

~34~

Paging from Handset to Base

For a handset to intercom a base unit, follow the steps below:

Enter

Extension # ??

Paging

extension#:01

INTERCOM key, will page all registered handsets. The first handset to answer the page will

2. The INTERCOM LED will flash until a handset responds. The light will stay lit until the link is terminated.

3. The base unit will page for 15 seconds, then terminate the page

if no handset responds.

Intercom from Base 1 SILENT

1. On the handset press 2-WAY.

2. At the extension prompt, input the 2 digit number for the base unit which

will be a 0 followed by the base unit number of 1, 2, 3 or 4.

3. The handset LCD will show a paging prompt:

4. Before a handset answers, the page

can be cancelled from the base by pressing PAGE again. How ever,

once a handset answers, only the answering handset can end the intercom call.

A page to a handset cannot be initiated from the

NOTE: base while an incoming call is ringing into the system. The IN USE LED flashes to indicate an incoming call is in

progress.

4. The base will ring once, then

automatically connect the intercom call from a handset.

Answer Incoming Calls with a Handset to Base Intercom Call in progress

There are three options for the handset:

1. Press TALK to switch to the incoming call.

2. Press END to terminate the intercom call and allow the incoming call to ring on all handsets.

3. Do nothing and ignore the incoming phone call.

~35~

1. When the base unit is not in use (TALK or INTERCOM mode),

Base Unit Options

2. The 3 levels of voice volume are: low, medium and high. Each

the next level until the maximum level is reached and then it will

~36~

Main Menu Function Chart

1-4

Ring Volume

the VOLUME key will control the ring volume.

2. There are 4 ring volume levels: low, medium, high and off.

Pressing the VOLUME key will move the volume to the next Level:

LOW MEDIUM HIGH OFF LOW

NOTE:

A ringing volume tone will sound briefly to indicate the ringer volume level selected.

Voice Volume

1. While the base is INTERCOM mode, the VOLUME key will control the voice volume.

time the VOLUME key is pressed the volume will be adjusted to

return to low again:

LOW MEDIUM HIGH LOW.

* YES

* NO

Dial Prefix

REG ISTER

1. Register

2. Deregister

3. Reset Base

4. Reset Handst

SETTING S

SO UND S

* Tone 1

* Tone 2

Key Tone

* Tone 3

MAIN MENU

View

* Time

Caller ID

* Name

* Delete

* High

* Low

Key Volume

* Off

* Adjust

1-16

Co ntrast

* Rec

Calls

from

Call Manag er

* Tone 4

Base

Cus tom name

Res et

* Param

* DIR

* CID

Backlight

*8 seconds

* On

Option

* Edit

* Clear Entry

DIREC TORY

* View Number

Ring Type

* Ring 1

* Ring 2

* Ring 3

* Ring 4

Add

* Number

* Name

* Off

*Tone

* Pulse

To ne/Pulse

* Lock

* Unlock

Key G uard

* High

* Low

* Vibrate

Ring Volume

Area co de

~37~

Handset / Base Registration

~38~

3. Place base unit into REGISTRATION mode by pressing and

until you hear a single beep (about 3 seconds). The red "In-

8. The result of the registration or deregistration procedure is

No connection

Table full

Reg OK

New ID = X

Main Menu Options

When the handset is in the IDLE mode, or when a call is on hold, the Main Menu can be accessed by pressing the RIGHT SOFT FUNCTION key.

Once in the main menu, a list of

available options will be displayed,

two menu options at a time as shown:

1. Use the or scrolling keys

to view all of the menu options.

2. At any time while in the Main Menu, an option can be selected

by using the corresponding number from the keypad.

Main Menu: 1:KEY GUARD 2:DIRECTORY

3:CALLER ID 4:SOUNDS 5:SETTINGS 6:REGISTER

¡õ¡ô

holding the and buttons at the same time

Use" light will come on. Handset registration must be

peformed within 30 seconds after entering the registration

mode.

4. Pressing the RIGHT SOFT key, on the handset, selects the

5. Press the number "" key on the handset keypad, this will

place the handset into the registration menu.

6. Press the number " " key on the handset keypad, this

completes the handset registration.

function.

VOLUMEPAGE

Registration

Your handset(s), if purchased as a system, is pre-registered at the factory and does not need to be re-registered to the base unit purchased with the handset. Additional handset displaying "00" as their handset ID must be registered to the base unit. Charge the handset battery fully before registering.

Each base can have 9 handsets primarily registered to it, and each handset can be registered to 4 base units. Valid handset ID numbers will be 11-19, 21-29, 31-39 and 41-49, with the first digit indicating the base ID number and the second digit indicating the handset number. The handset ID number does not change after primary registration for handsets that are registered to a secondary base unit.

Handset Registration

1. Plug in the base unit to AC power and place a fully charged

battery pack into the new handset.

2. Verify base unit's power light is on and turn on the handset

power by pressing and holding the END key for 2 seconds. Each base can have 9 handsets primarily registered to it, and each handset can be registered to 4 base units. Valid handset ID numbers will be 11-19, 21-29, 31-39 and 41-49, with the first digit indicating the base ID number and the second digit indicating the handset number. The handset ID number does not change after primary registration for handsets that are registered to a secondary base unit.

7. Repeat steps 3 through 6 for each handset you want to

displayed on the LCD for 5 seconds. There are 4 possible

results:

* Registration is successful.

* Failed registration or deregistration. Base failed to respond to handset. Steps must be repeated to retry procedure.

* Base has already registered maximum number of hand sets (9) it can support. A handset must be deregistered before a new one can be added to the system.

~40~

4. Press the LEFT SOFT FUNCTION

5. Deregistration is successful.

The handset has now been de-registered

from all base units. The handset ID number

will be reset to "00" as seen in the middle

1. Press and hold the VOLUME and PAGE buttons on the base

the handset is to be de-registered from until there is a beep.

Dereg from

A handset can be registered to a maximum of 4

base units. All base units that come from the factory are

unit's identification number must be changed from factory

1. Plug in the new base unit to AC power and place a fully

2. Verify base unit's power light is on and turn on the handset

~39~

Dereg from

all bases?

* Handset registered to a base with same ID.

ID Conflict

9. Press END to return to the handset

main menu.

NOTE 1: display "Reg OK New ID = "

Upon successful registration, your handset will

Base X

key for "."

YES

all bases

NOTE 2:

REGISTRATION mode after 30 seconds.

NOTE 3:

base units. The handset ID number in the middle of the top line of the handset display will not

change after registering the first base unit (known as the primary base unit).

SECURITY FUNCTION:

deregistering all the handsets at once and generating a new base ID code (system registration reset). This option

can be selected by pressing "", a new base number (1-4). Both the handset and base

must be in the registration mode. All handsets registered to

this base unit will no longer have access to this base

without being re-registered to this base again.

Your handset will automatically exit the

You can register your handset to a maximum of 4

A third option is available for

MENU63

"", "", then enter

De-Registering a Handset from all Base Units

1. Press the RIGHT SOFT FUNCTION key to select .

2. Press the "" key to select the REGISTER option.

3. Press the "" key to select

RESET HAND. The LCD will display the following screen:

YES NO

of the top LCD line.

De-Registering a Handset from a Single Base Unit

2. Press the RIGHT SOFT FUNCTION key to select .

3. Press the "" key to select the register option.

4. Press the "" key to select DEREGISTER. The LCD will read: " Dereg from base X " when de-registration is complete.

NOTE:

registered as base unit 01.

NOTE: is to be registered to more than one base unit, the base

default number of "1" to either "2", "3", or "4".

charged battery pack into the handset.

power by pressing and holding the END key for 2 seconds.

If there is more than one base unit and a handset

~42~

Press "MENU", "1" to set KEY GUARD.

1. To access the KEY GUARD option from the IDLE mode, press

telephone numbers (up to 20 digits each) and names (up to 14

memory. Entries in the Phone Directory may be viewed or edited

Main Menu:

1:KEY GUARD

2:DIRECTORY

3:CALLER ID

Keypad

Locked

Press 1 to

~41~

3. Place base unit into REGISTRATION mode by pressing and

The red "In-Use" light will come on. Handset registration must

be preformed within 30 seconds after entering the registration

holding the and buttons at the same time

VOLUMEPAGE

until you hear a single beep (about 3 seconds).

Handset Menu Options

Key Guard

Mode.

4. Pressing the RIGHT SOFT BUTTON, on the handset, selects

the function.

5. Press the number "" button on

the handset keypad, this will place the handset into the registration menu.

6. Press the number "" button on the handset keypad.

Reg Menu

1. Register

2. Deregister

3. Reset Base

4. Reset Hand

7. The handset Display will now

request that you "Enter base ID (1-4): *"

8. Enter a number from the keypad. Choose a

"4"

"1", "2", "3", or

Enter base ID (1-4): *

base ID number different from

base ID number you are already using.

the RIGHT SOFT FUNCTION key to select the MENU option.

2. While in the MAIN MENU press the "1" key to select KEY GUARD:

3. Selecting the KEY GUARD option

LOCKS the keypad from use. The screen will display the following:

4. To unlock the keypad press the LEFT SOFT FUNCTION key. The

screen will display the following:

5. Press the "1" key to confirm unlocking the keypad.

9. Repeat steps 1 through 8 for

each new base you want to register.

NOTE:

Upon successfully changing the base ID number, the display will say "Base ID = *, Dereg All." This means

that you have successfully created a new identification number for that base unit. All handsets previously

Directory

This feature allows you to store up to 30 frequently used

characters each) in a directory that resides in the handset

at any time. The Phone Directory may be viewed by pressing the

or arrow keys from the idle mode.

registered to that base unit (if any) were de-registered. You

may now begin registering handsets to the base unit. Follow steps 3 through 6 of Handset Registration section.

4:SOUNDS 5:SETTINGS 6:REGISTER

Unlock

confirm UNLOCK

¡õ¡ô

~44~

Memory full

Number?

~43~

DIRECTORY VIEW MODE

DIRECTORY EDIT MODE

Press "MENU", "2" to access Directory screen

1. To view the Directory from the IDLE

mode, press the RIGHT SOFT FUNCTION key to select the MENU option.

2. While in the Main Menu, press the "" key to select DIRECTORY:

3. Information in the Phone Directory is

stored vertically, as shown in Table 1 below. The up and down arrow keys are used to move through the directory

records.

Main Menu: 1:KEY GUARD 2:DIRECTORY

3:CALLER ID 4:SOUNDS 5:SETTINGS 6:REGISTER

¡õ¡ô

While in the DIRECTORY VIEW mode, the LCD will display the following screen:

To enter the DIRECTORY EDIT mode, either ADD or OPTION must be selected.

ADD

* Press the LEFT SOFT FUNCTION key to select ADD. This choice will allow an entry to be added to the

Phone Directory.

* If the directory is full, the following

Jane Doe 5551212

ADD OPTION

will be displayed on the LCD:

Index Code

Table 1

Information

Name #1

Telephone #1

Name #2

* To return to the DIRECTORY VIEW mode, press the LEFT SOFT FUNCTION key.

Telephone #2

* If there are available spaces, the first

empty space will be accessed

30 Name #30

Telephone #30

automatically and the following screen will appear:

SAVE DELETE

Note: Press the RIGHT SOFT BUTTON and enter the Index Code to dial the phone directory number.

* If information is to be stored in a specific location, use the

scrolling keys to find the correct location for the new information. The location number will appear as

a 2 digit number to the left of the battery icon.

~45~

* Select ADD again using the LEFT

~46~

In the name editing mode, as indicated on the LCD

prompt, all letters will automatically be entered in the upper

FUNCTION key to select SAVE. The new entry will be displayed

SOFT FUNCTION key. The following screen will then appear:

1.Enter a new phone number

by pressing the corresponding keypad number key once.

The following characters

Note:

require a special key combination:

press the # key two times

Space:

(##).

press the # key three times

Dash:

(###).

2. Press the

LEFT SOFT FUNCTION

key to SAVE the phone number.

OR To correct an incorrect entry, press the RIGHT SOFT FUNCTION key to

select the DELETE option. DELETE will delete one number at a time from right to left.

3. A prompt will appear to enter a name that goes with the phone number. The name field can be left blank by

selecting SAVE with the LEFT SOFT FUNCTION key.

4. To enter the letters of a name, press

Number?

SAVE DELETE

the corresponding keypad number one or more times depending on

the order to the characters on the key. See Table 2 for a listing of available characters that can be used in the name field.

For example: press "2" once for the letter "A," twice for the letter "B," etc.

NOTE:

case. Since this is the default setting, using the * key will then allow you to enter lower case letters. This function will

stay locked in the lower case mode until the * key is pressed again, or the name edit mode is terminated.

NOTE:

Each time you enter a character, the cursor automatically advances to the next character field as long

as you press a different keypad key to enter each character. However, if you need to press a keypad key two or more times to enter consecutive characters, you need to first press the key to advance the cursor to the next

Name? *=Change Case

SAVE DELETE

character field. Selecting DELETE with the RIGHT SOFT BUTTON or pressing the key will backspace the cursor to the previous field. The will advance the

cursor.

The directory will store a name and a phone

NOTE:

number, or just a phone number, but not a name by itself.

5. When the name is entered correctly, press the LEFT SOFT

on the screen and the DIRECTORY VIEW mode will automatically be activated.

~48~

Options

2:Clear Entry

3:View Number

5551212

JANE DOE

* = Change Case

~47~

Table 2

NOTE:

Example:

Key

Unique character Key 2: C, Key 6: N

In the DIRECTORY EDIT mode, to enter the name

Characters

'+ ,. * ( ) & 1

A B C C 2

D E F 3

G H I 4

J K L 5

M N O N 6

P Q R S 7

T U V 8

W X Y Z 9

TOGGLES CASE

SPACE -

PAUSE

"Jane Doe" use the following key sequence:

5 (J) * 2 (a) 66 (n) 33 (e) # (space) * 3 (D) * 666 (o) 33 (e)

OPTION

Choosing OPTION while in the DIRECTORY EDIT mode allows a directory record to be edited, deleted or a number to be viewed.

Press key

RIGHT SOFT FUNCTION

to select OPTION. The following screen will be displayed:

1:Edit

¡õ¡ô

Edit Option

This option allows a phone record to be changed.

1. Select the "1" key from the keypad.

The following screen will be displayed:

SAVE DELETE

2. Use the RIGHT SOFT FUNCTION key to delete the phone number or

simply type the new number over the old entry.

3. If a name is a part of the record, you will receive the following prompt:

SAVE DELETE

~49~

4. The cursor will appear under the first

~50~

Clear Entry Option

This option allows a record to be completely removed from the

Caller ID information will then appear on the LCD and also be

Options

2:Clear Entry

3:View Number

ADD

Empty

View Option

This option allow a record to be viewed in the phone directory.

letter of the name. Type new information over the existing name

or press the RIGHT SOFT FUNCTION key to select DELETE.

Selecting DELETE will move the cursor to the far

NOTE: right edge of the LCD screen. Pressing the RIGHT SOFT

FUNCTION key repeatedly will move the cursor right to left across the LCD screen, deleting each letter above cursor.

Phone Directory.

1. While in the Options Menu press the "2" key to select clear entry:

2. At this point, the record previously accessed while in the DIRECTORY VIEW mode can be deleted by

pressing the LEFT SOFT FUNCTION key to select YES as shown on the LCD screen:

YES

1:Edit

Entry?

5. Once the new information is entered,

press the LEFT SOFT FUNCTION key to save the new entry.

6. If the name is unchanged press the

LEFT SOFT FUNCTION key to re save and exit to the DIRECTORY

3. Deleting the records will bring up the following prompt, at which time a new record can be added to the

directory (refer to steps under ADD) :

JANE DOE 5551212

SAVE DELETE

4. S electing NO will return the handset

to the DIRECTORY VIEW mode.

Caller ID

To use this option you must first subscribe to the Caller ID service offered by your local telephone company.

stored automatically in the handset for later retrieval.

~51~

Press "MENU", "3" to access Caller ID screen.

~52~

9.While in the CALLER ID VIEW mode, the displayed number can

Delete?

1. From the IDLE mode, press the RIGHT SOFT FUNCTION key to select MENU.

2. To access the Caller ID information stored in the handset, press the

"3" key from the keypad to select Caller ID.

NOTE:

After entering the Caller menu, the LCD screen

Main Menu: 1:KEY GUARD 2:DIRECTORY

3:CALLER ID 4:SOUNDS 5:SETTINGS 6:REGISTER

¡õ¡ô

will show the number of "New calls" and "Old calls" since the last time the Caller ID was checked.

3. Press the key to view the most recent call or the key

to view the oldest call information:

NOTE:

Caller ID information is stored in a table with

1 New call 5 Old calls View:

¡õ¡ô

the newest entry on the top of the table. Using the

to view the Caller ID log ensures starting at the "top" of the table.

4. The Caller ID log will store up to three information fields:

7145551212

* Caller phone number, if transmitted.

Name

Time Delete

* Caller name, if transmitted.

* Date and time stamp.

5. The first Caller ID screen will

display the first two informational fields.

6. Date and time information can be viewed by pressing the LEFT SOFT FUNCTION key:

Name

Upon viewing the Caller ID log information, the

NOTE: number to the right of the Caller ID envelope indicates

the Caller ID log location number (newer messages have smaller log numbers).

7. The displayed information may be

deleted with the RIGHT SOFT FUNCTION key. The display will show:

YES

8. Press the LEFT SOFT FUNCTION key to confirm the deletion, or press the RIGHT SOFT FUNCTION

key to cancel the command.

: Once the caller ID capacity (30 records) has been

NOTE reached, the oldest record is removed from the table.

be dialed by pressing TALK.

10.Press END to return to the Main Menu.

7145551212 09/02 11:12

Delete

~53~

Caller ID with Call Waiting Option

~54~

5. Ring levels are: HIGH, LOW and

VIBRATE. Use the scrolling keys

One of four distinctive ring tones may be selected for the handset

by pressing the or scrolling keys and pressing the

To make use of this option you must subscribe to both Call Waiting and Caller ID service with your local telephone company.

* When on a call, you will be alerted to an incoming call with a short beep. The phone number and name of the incoming

caller will be displayed simultaneously.

* You can place the first call on hold and answer the second call by pressing TALK. Pressing TALK again will switch back

to the first call.

Sound

Ring Volume Press "MENU", "4", "1" to access Ring Volume menu.

1. From the IDLE mode press the RIGHT SOFT FUNCTION key to enter the Main Menu:

2. Select the SOUNDS option by pressing the "4" key from the keypad.

3. Select RING VOLUME by pressing

"1".

4. Once in this option, the current ring

volume level will be displayed on the second line of the LCD:

Main Menu: 1:KEY GUARD 2:DIRECTORY

3:CALLER ID 4:SOUNDS 5:SETTINGS 6:REGISTER

Ring Volume High

SAVE

¡õ¡ô

Sounds Menu

1.Ring Volume

2.Ring Type

3.Key Volume

4.Key Volume Tone

¡ô¡õ

to select ring level. Press the LEFT SOFT FUNCTION key to SAVE

setting.

6. Selecting END returns handset

to the Sounds Menu.

Ring Type Press "MENU", "4" , "2" to access Ring Type menu.

LEFT SOFT BUTTON to save.

Key Volume

Press "MENU", "4" , "3" to access Key Volume menu. The key volume is the loudness of the sound of the keys when pressed . Choices are: HIGH, LOW and OFF.

Key Tone Press "MENU", "4" , "4" to access Key Tone menu.

The key tones are the type of sound that the keys produce when pressed. Choices are Tone 1, Tone 2, Tone 3 and Tone 4.

Settings (Setting Handset Preferences)

This menu option can be used to set: local area code, dial mode,

and the backlight. Selecting reset within this option allows you to reset these preferences (plus all sound settings) back to the factory settings. Custom Name is the name that appears on the LCD in the IDLE mode.

~55~

From the IDLE mode, press the

Press "MENU", "5", "1" to access Area code screen.

~56~

Tone/Pulse Mode

The length of time the backlight stays lit when the han

Dial Mode"

8 Sec

* RIGHT SOFT FUNCTION key to enter the Main Menu. Press

the "5" key from the keypad to select SETTINGS.

Area Code

Main Menu: 1:KEY GUARD 2:DIRECTORY

3:CALLER ID 4:SOUNDS 5:SETTINGS 6:REGISTER

¡õ¡ô

Press "MENU", "5", "2" to access Tone/Pulse screen. The handset may be set to either tone or pulse mode.

1. After selecting this option, the LCD will show the current setting as shown:

SAVE

Tone

¡õ¡ô

By setting the local area code, when a telephone number is auto-dialed from the

Caller ID containing the selected area code, the phone will not include the area code when the number is dialed.

1. When this option is selected, the local area code is displayed as shown:

The field for the area code has a maximum of three numbers.

2. The area code can be edited by typing the new numbers over the current digits.

The key can be used to delete the number above the cursor and the Key can be used to move to the desired number.

3. Press the key

LEFT SOFT FUNCTION

to save the new area code setting or press END to return to the Settings Menu without saving the number.

Use the scrolling keys to

change the setting.

Setting Menu 1:Area code 2:Tone/Pulse

3:Backlight 4:Reset 5:Custom name 6:Call Manager 7:Contrast 8:Dial Prefix

Move cursor: 714

¡õ¡ô

2. Press the LEFT SOFT FUNCTION

key to save the new dial mode or press END to return to the Settings Menu without saving.

Backlight

Press "MENU", "5", "3" to access Backlight screen.

use may be set with three options: 8 sec, Off and On.

1. The scrolling keys may be used to choose one of the three options.

2. Press the LEFT SOFT FUNCTION key to save the new backlight setting

or press END to return to the Settings Menu without saving.

: It is recommended that the backlight be kept at the

NOTE factory setting of 8 seconds. Leaving the backlight on will deplete the battery life more quickly.

dset is in

SAVE

~57~

Reset

Custom Name

Press "MENU", "5", "4" to access Reset menu.

Choosing this option allows the handset parameters (dial mode,

backlight, ring and key tone settings and ring/voice volume) to be

This option allows either a name or a greeting to be selected that

~58~

Call Manager

Press "MENU", "5", "6" to access Call Manager screen.

This option allows the handset to be set to receive all incoming,

transferred and 2 - Way radio calls OR just transferred and 2 -Way

EnGenius

Receive Calls

1. Accessing this option displays the current name setting.

=Change Case

SAVE Delete

reset to the factory settings. Also, this option

will delete all the Phone Directory entries and all the Caller ID entries.

1. The Reset parameters option LCD

will show:

Factory Set?

YES NO

2. The Reset DIR option LCD will show:

Delete all DIR entries

YES NO

3. The CID option LCD will show:

Delete all CID entries

YES NO

4. In all cases, press the LEFT SOFT FUNCTION key to select YES and the RIGHT

SOFT FUNCTION key to select NO.

5. Choosing YES, NO or the END key will return the handset to the Settings Menu.

Press "MENU", "5", "5" to access Custom name screen.

will be displayed on the LCD in IDLE mode or when the handset is turned on.

2. The custom name can then be edited by using the numbered keys on the keypad to overwrite

the existing characters.

3. In this option the second and third

lines of the LCD can be used. The keys can be used to

move the cursor from one line to the other and from one side of the line

SAVE Delete

to the other.

4. Use LEFT SOFT FUNCTION key to save the new custom name or the

RIGHT SOFT FUNCTION key to delete the name. END will return the handset to the Settings Menu.

This procedure is similar to the phone directory

NOTE: name edit mode (see Table 2: Available Characters under

Directory Option).

radio calls. The option is selectable by base (1 to 4).

1. Once in the Settings Menu press the "6" key from the keypad to select the Call Manager option. The screen will display:

SAVE Yes No

SN-920

from base 1:

¡õ¡ô

~60~

Dial Prefix

Press "Menu", "5", "8" to access the Dial Prefix screen.

Allows you to enter up to an eight-digit dialing prefix (i.e.:

FUNCTION key to select "Edit" then enter the Dial Prefix number

If you have elected to use a Dial Prefix, enter a phone number,

screen will ask you "Use Prefix?" select "Yes" by pressing the LEFT

~59~

2. The scrolling keys may be used to select a base unit number from 1 to 4. Pressing the RIGHT SOFT FUNCTION key moves the from YES to NO and back to YES in the selection process. Pressing the LEFT SOFT FUNCTION key will save the setting.

1010555 for long distance service).

Use the UP/DOWN scrolling keys to toggle between the Yes or

No Dial Prefix default selection. Press the RIGHT SOFT

3. Repeat the process until all base units from which calls are to be accepted have been selected for the handset.

Contrast

Press "MENU", "5", "7" to access Contrast screen. This option adjusts the contrast for the handset's LCD screen.

1. While in the Settings Menu, select the "" key from the keypad. The

LCD will display the current contrast setting:

2. Use the scrolling keys to change the contrast setting from 1 to 16 (1 is the lightest setting and 16 is darkest).

3. The LEFT SOFT FUNCTION key will save the new setting. Press END to return the handset to the Settings Menu. Pressing END again returns the handset to the Main Menu.

via the keypad. Press the LEFT SOFT FUNCTION key to select

"Save".

prior establishing dial tone, then press the " TALK" Key. The

SOFT FUNCTION key or select "No" by pressing the RIGHT SOFT

FUNCTION key.

Contrast:12 Adjust=

SAVE

¡õ¡ô

~61~

Product Specifications

~62~

Your cordless phone gives you the freedom and flexibility to stay

accidents by not reaching for the phone or talking on the phone if

that distracts you from working safely. Your life and the lives of

area where your phone is searching or scanning for a signal or

there is no signal, it is highly probable that a call to 911 will not

AC Ad apte r

C ha rge r

NANANANANANANANANA

Porta ble Han dse t

902- 928 MH z

750 mA h NiMH

630 mW

Yes

Ba se U nit

902- 928 Mh z

AC Ad ap ter

900 mW

Yes

Fre qu en cy

O utp ut Pow er

Po wer So urce

Elec trical Sp ec ificatio ns

Trans mit Pow er Co ntro l

32 kbp s ADPC M

93 kbp s

142

Puls e-s ha pe d FS K

Time D ivisio n Du plex ( TDD )

32 kbp s ADPC M

93 kbp s

142

Puls e-s ha pe d FS K

Time D ivisio n Du plex (TD D)

Du plex

Mo du latio n

Us er Da ta Ra te

Sp eec h Co ding

Nu mbe r of C han ne ls

NANANA

Freq uen cy H op pin g C DM A

> 200 per se con d

< -106 dB m (@ BE R 10 )-2Ma x 1.5d Bi, Typica l 0 dB i / R etrac table

Ma x 3dB i, Typic al 2 dBi / F ixed

TIA/EIA-47 0BNAFC C Pa rt 15, Part 68

Freq uen cy H op pin g C DM A

> 200 per se con d

< -106 dB m (@ BER 10 )-22 dBi Ind oo r/5 d Bi Ou tdo or

TIA/EIA-47 0B

Yes

Vo ice Q uality

An ten na G ain

Mu ltiple Ac ce ss

Re ceive r Sen sitivity

Fre qu enc y Ho ppin g Ra te

Lin e Rev ersa l Sup po rt

C UL 195 0, UL 195 0

3 1/2 x 4 1/8 x 2 1/4

86 x 104 x 56 mm

4 ou nc es

115 g ram s

C AN/DO C R SS 210, C S03

He aring Aid C o mpa tible

C UL 195 0, UL 195 0

FC C SA R (OE T- 65)

7/8 x 1 3/8 x 5 1/4 inc he s

46 x 34 x 132 mm

W ith Batte ry: 9 oun ces 250 g ram s

FC C Part 15, Pa rt 68

C AN/DO C RS S210, C S03

C UL 195 0, UL 1950

FC C MP E

6 7/8 x 5 x 1 5/8 in che s

172 x 124 x 41 mm

18 ou nc es/497 gra ms

We ig ht

Sa fety C omp lianc e

Re gu lation Co mplian ce

Dim ens ion s witho ut

An tenn a

Note: The manufacturer reserves the right to change designs and specifications without notice.

Important Safety Instructions

BEFORE USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY INSTRUCTIONS SHOULD ALWAYS BE FOLLOWED TO

REDUCE THE RISK OF FIRE, ELECTRIC SHOCK AND INJURY TO PERSONS AND DAMAGE TO PROPERTY.

Cordless Safety Tips

in touch while you move around. However, the safe and responsible use of the phone depends entirely on you. Avoid

others are at stake.

1. When using your cordless phone ensure your safety and the safety of others: Always watch where you are walking and standing.

Don't let a phone call distract you from working safely.

2. In an Emergency

If an emergency occurs, dial 911. Remember: if you are in an

go through. Locate the nearest landline phone and call for help.

Cordless 911 calls may not automatically provide emergency personnel with your name, phone number or location. Tell the dispatcher:

Your name and phone number, including area code. The nature of the emergency. Whether police, fire or medical assistance is needed.

The exact location of the emergency, including cross streets, mileposts or landmarks.

~63~

3. Power Outage

~64~

short out parts that could result in the risk of fire, electric shock,

When the power supply cord or plug is damaged or frayed.

In the event of a power outage, your cordless telephone will not allow you to make an outgoing call or take an incoming call. The cordless base station requires electricity for operation.

You should have a telephone which does not require electricity available for use during power outages, or alternatively having proper backup power for the base station.

4. Notice to Hearing Aid Wearers: This phone system is compatible with inductively coupled hearing aids.

5. Notice to Cardiac Pacemaker Wearers: Preliminary studies done by FDA and others have shown that, although interference to the implanted cardiac pacemaker may occur

when operating very closely, wireless telephones "do not seem to pose a significant problem for pacemaker wearers." However, until more is known, FDA suggests that people with

pacemakers may want to take precautions when using or carrying a wireless telephone to ensure that there is ample distance between the telephone and the pacemaker.

6. Slots or openings in the product's housing back, side and

bottom, are provided for ventilation. These openings must not be blocked or covered. Placing the product on a bed, carpeting, or other similar surface may block these opening

and should be avoided. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided.

7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of

the type of power supply to your home, consult your dealer or local power company.

8. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.

9. Never push objects of any kind into this product through housing slots as they may touch dangerous voltage points or

or injury. Never spill liquid of any kind on this product.

Product Safety Tips

1. Read and understand all instructions.

2. Follow all warnings and instructions including those marked on the product.

3. Unplug this product from the wall telephone jack and power outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use damp cloth for cleaning.

4. Do not use the telephone near water, for example, near a bathtub, washbowl, kitchen sink, laundry tub, wet basement

or swimming pool.

5. Do not place this product on an unstable cart, stand or table.

The product may fall, causing serious damage to the product.

10. To reduce the risk of electric shock or burns, do not disassemble this product. Take this product to qualified

service personnel when service or repair work is required. Opening or removing covers may expose you to dangerous voltages, electrical current or other risks. Incorrect

reassembling of the product can cause electric shock when the product is subsequently used.

11. Warning: Changes or modifications to this product not expressly approved by EnGenius could void the warranty and the FCC authorization to operate the equipment.

12. Unplug the base station from the wall outlet and refer servicing to qualified service personnel under the following conditions:

If liquid had been spilled into the product.

„h

If the product has been exposed to rain or water.

„h

~65~

If the product does not operate normally by following the

~66~

fire; the cells may explode. Do not expose batteries to water.

operating instructions. Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will

often require extensive work by qualified service personnel to restore the product to normal operations. If the product has been dropped or housing has been

damaged. If the product exhibits a distinct change in performance.

13. Avoid using telephone during an electrical storm. There may be a risk of electrical shock from lightning.

14. Do not use the telephone to report a gas leak while in the vicinity of the leak.

15. The antenna on the desk station does not retract. To prevent injury, do not place the telephone where persons can step,

trip or fall on the telephone.

16. Do not place metal objects on the antenna.

17. Do not install the base station or cordless handset charger near microwave ovens, radio equipment, or non-cable

connected televisions. These appliances may cause electrical interference to the base station or cordless handset.

18. The base station must be placed on a hard, flat surface and connected to both a phone wall jack and an AC power outlet.

19. Do not stick foreign objects into any of the holes on the base station or cordless handset. You could harm the speakers, earpieces, microphones, or yourself.

20. Battery Safety Precautions: To reduce the risk of fire, injury or electric shock, or property damage, and to properly dispose

of batteries, please read and understand the following instructions: BATTERY MUST BE RECYCLED OR DISPOSED OF

PROPERLY. DO NOT DISPOSE BATTERY IN MUNICIPAL WASTE.

Only use EnGenius approved Nickel-Metal Hydride (NiMH)

rechargeable batteries in the cordless handset and battery

charger. DO NOT use other rechargeable batteries or non-

rechargeable batteries, or mixed types of batteries. The

batteries could short-circuit, and the battery shell may be

damaged causing a hazardous condition. Instruction labels

are located in the handset and charging unit battery

compartment. Always follow basic safety precautions when using and

disposing of batteries. Do not dispose of the batteries in a

Check with local codes for special disposal instructions.

Periodically clean the charge contacts on both the charger

and handset. DO NOT mix old and new batteries in this product.

Position positive (+) battery contact to match diagram in

cordless handset. Charge the batteries provided with, or identified for use with,

this product only in accordance with the instructions and

limitations specified in the instruction manual. Exercise care in handling batteries in order not to short the

batteries with conducting materials such as rings, bracelets,

and keys. The batteries or conducting material may

overheat and cause burns or fire.

Do not open or mutilate the batteries. Released electrolyte

is corrosive and may cause damage to the eyes or skin.

the electrolyte may be toxic if swallowed.

During charging, batteries heat up. This is normal and is not

dangerous.

Do not use non-EnGenius charging devices. This could

damage the batteries.

SAVE THESE SAFETY INSTRUCTIONS

~68~

harmful interference in a residential installation. Some cordless

and wireless telephones operate at frequencies that may cause

Increase the separation between the handset and/or base

~67~

Regulatory Information

1. This telephone system complies with Part 68 of the FCC rules.

On the bottom of the base station is a label that contains, among other information, the FCC Registration Number, Ringer Equivalence Number (REN) and the Universal Service Order Code (USOC), which is RJ-11C. Your telephone company may

ask you for this information.

2. The REN is useful to determine the quantity of devices you

may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most, but not all areas, the sum of the REN's of all devices connected to one line should not exceed five (5.0). To be certain of the

number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area.

3. If your telephone equipment causes harm to the telephone network, the telephone company may ask you to disconnect the system from the line until the problem has been corrected

or they may discontinue your service temporarily. If possible, they will notify you in advance. But if advance notice isn't practical, you should be notified as soon as possible. You will

be informed of your right to file a complaint with FCC or DOC.

4. Your telephone company may make changes in its facilities,

equipment, operations, or procedures that could affect the proper functioning of your telephone system. If they do and if possible you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If you

experience trouble with this telephone system, disconnect it from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning.

6. This telephone system equipment has been tested and found to comply with the limits for Class B digital device, pursuant to Part 15 of the FCC Rules and RS210 of the DOC Rules. These limits are designed to provide reasonable protection against

interference to nearby TV's, VCR's, radio, computers, or other

electronic devices. To minimize or prevent such interference, the telephone system should not be placed or operated near these devices. If interference is experienced, moving the base

station or handset farther away from them will often reduce or eliminate the interference.

7. However, there is no guarantee that interference will not occur

in a particular installation. If this telephone system does cause harmful interference to other electronic devices, which can be determined by turning the system off and on, the user is encouraged to try to correct the interference by one or more of

the following measures:

and the device that experiences interference.

Connect the base station into a power outlet on a circuit different from that to which the other device is connected. or, connect the base station to another telephone outlet.

Consult the dealer or an experienced ele ctronic technician for help.

5. This telephone system may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs. Privacy of communications may not

be ensured when using this phone.

EnGenius Technologies SN-920 ULTRA User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual