EnGenius DuraFon-UHF-HC, SPR-922U1 User Manual

User Manual

DuraFon-UHF-HC

Durable, Long-Range, Dual Mode Radio Phone

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Table of Contents

Safety Instructions ................................................................................................... 4

General Safety Instructions ................................................................................ 4

Product Safety Instructions ................................................................................ 4

Battery Safety Instructions ................................................................................. 6

Regulatory Information ........................................................................................... 7

Equipment Checklist .............................................................................................. 11

Handset Illustration ............................................................................................... 12

Handset Features .................................................................................................. 14

Basic Handset Features ..................................................................................... 14

Additional Handset Features ............................................................................ 16

Administrator Features (Register to PRO base) ................................................ 19

Charger Illustration ................................................................................................ 20

Charger Features ................................................................................................... 21

Getting Started ...................................................................................................... 22

Handset and Charger Installation ..................................................................... 22

Basic Operations .................................................................................................... 23

Operation Modes .............................................................................................. 23

Base Operation Modes ................................................................................. 23

Handset Operation Modes ........................................................................... 23

Menu Tree (Register to PRO base only) ............................................................ 24

Making a Telephone Call................................................................................... 25

Making an 2-Way/ Intercom Call ...................................................................... 25

Handset to Handset Calls ............................................................................. 25

Making a Broadcast via 900MHz ...................................................................... 26

Handset to Handset Calls ............................................................................ 26

Making a Broadcast via UHF ............................................................................. 27

Handset to UHF walkie-talkie....................................................................... 27

Redial ................................................................................................................ 27

Receiving a Telephone Call ............................................................................... 28

Receiving an Intercom Call ............................................................................... 28

Ending a Call...................................................................................................... 29

Adjusting Receiver (Earpiece) Voice Volume .................................................... 29

Adjusting Speaker Volume ................................................................................ 29

Placing a Call On Hold ....................................................................................... 30

Mute ................................................................................................................. 30

Do Not Disturb (Silent Ring) .............................................................................. 30

KeyGuard .......................................................................................................... 31

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To View Missed Call(s) ...................................................................................... 31

To Call back from Call Log ................................................................................. 31

Battery Recharge and Replacement ................................................................. 32

Walkie-Talkie Mode .......................................................................................... 33

Advanced Operations ............................................................................................ 34

Handset Registration (Register to PRO base only) ............................................ 34

Advanced Registration (Register to PRO base only) ......................................... 35

Handset Group Subscription ............................................................................. 37

Call Transfer (Register to PRO base only) ......................................................... 37

3-Way Conferencing (Register to PRO base only)............................................. 38

Base Select (Register to PRO base only ) .......................................................... 39

Call Waiting (Register to PRO base only) .......................................................... 39

Auto Attendant (AA) (Register to PRO base only) ............................................ 40

AA Configuration by Administrator (Register to PRO base only) ...................... 41

Change AA Parameters (Register to PRO base only) ........................................ 42

Line Dedication (Register to PRO base only) .................................................... 43

Line Selection (Register to PRO base only) ....................................................... 43

Change System and Line Settings by Admin (Register to PRO base only) ........ 44

Phonebook Operations (Register to PRO base only) ........................................ 45

Programmable PBX Options (Register to PRO base only) ................................. 49

Broadcast through PBX (Register to PRO base only) ........................................ 50

UHF Frequencies and Codes .................................................................................. 52

Menu Operations (Register to PRO base only) ...................................................... 54

Technical Specifications ......................................................................................... 60

Index ...................................................................................................................... 62

FCC Part 68 Statement .......................................................................................... 64

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Safety Instructions

Caution: Your wireless telephone gives you freedom and flexibility to stay in touch while you move around. However, when using your phone equipment, safety instructions should be followed to avoid the risks of fire, electric shock, injury to person, and damage to property.

General Safety Instructions

1. When using your wireless handset, ensure your safety and the safety of others: a. Always watch where you are walking and standing. b. Don’t let a phone call distract you from working safely. c. If power goes out, the phone won’t work. A backup power source or

landline is recommended.

2. In an emergency: a. If an emergency occurs, dial the emergency phone number. Remember: if

you are in an area where your phone does not have a clear signal from the base, it is highly probable that the call may not go through. Locate the nearest landline telephone or other communications device to call for help.

b. Emergency calls may not automatically provide emergency personnel with

your name, phone number or location.

3. Notice to hearing aid users: This phone system is compatible with inductively coupled hearing aids.

4. Notice to cardiac pacemaker users: Preliminary studies done by the US FDA and others have shown that, although interference to the implanted cardiac pacemaker may occur when operating very closely, wireless telephones “do not seem to pose a significant problem for pacemaker wearers.” However, until more is known, the FDA suggests that people with pacemakers may want to take precautions when using or carrying a wireless telephone to ensure that there is ample distance between the telephone and the pacemaker. Do not carry the handset in a breast pocket. If you have any reason to suspect that interference is taking place, turn off your handset immediately.

Product Safety Instructions

1. Read and understand all instructions.

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2. Follow all warnings and instructions including those marked on the product.

3. Changes or modifications to this product not expressively approved by the manufacturer will void the warranty and the FCC authorization to operate the equipment. Use only manufacturer-provided accessories.

4. Do not use the telephone near water. Never spill liquid of any kind on this product.

5. Unplug the product from the wall telephone jack and power outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

6. Do not place this product on an unstable cart, stand, or table. The product may fall and cause personal injury or damage to the product or other property.

7. In the event of a power outage, your handset charger will not recharge the handset battery, and the base station will not allow you to make an outgoing call or take an incoming call. Both the charger and the base station require electricity for operation. You should have a telephone that does not require electricity available for use during power outage, or have a temporary backup power supply.

8. Slots or openings in the product’s housing are provided for ventilation. These openings must not be blocked or covered. Placing the product on a bed, carpeting, or other similar surface may block these openings and should be avoided. This product should never be placed near or over a radiator or heat register or in a built-in installation unless proper ventilation is provided.

9. Never push objects of any kind into this product through housing slots/openings as they may damage the product, touch dangerous voltage points, or short-circuit parts that could result in fire, electric shock, or injury.

10. This product should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

11. Do not overload wall power outlets or extension cords as this may result in fire or electric shock.

12. To avoid electric shock or burn, do not disassemble this product. Send this product to an authorized service center when service or repair work is required. Call Customer Service for locations near you. Opening or removing covers may expose you to dangerous voltages, electrical currents, or other risks. Incorrect reassembling of the product may cause electric shock when the product is subsequently used.

13. Avoid using the product during a storm. There may be a risk of electric shock from lightning.

14. Do not place the product where persons can step, trip, or fall on it.

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15. Do not place conductive objects over or near the antenna.

16. Do not use the product to report a gas leak while in the vicinity of the leak.

17. Do not install the base station or the handset charger near microwave ovens, radios, TV sets, speakers, or other electrical equipment. These appliances may cause interference to the product or experience interference from the product.

18. Unplug the base station or the charger adaptor from the power outlet and refer to an authorized service center under the following conditions:

a. Liquid has been spilled into the product. b. The power supply cord or plug is damaged or frayed. c. The product has been exposed to rain or water. d. The product does not operate normally when following the operating

instructions.

e. The product has been dropped or housing has been damaged. f. The product shows a distinct change in performance.

Battery Safety Instructions

1. Use only manufacturer-approved Li-ion rechargeable batteries and charger. Do not use other types of rechargeable batteries or non-rechargeable batteries. The batteries could short-circuit and damage the battery enclosure, causing a hazardous condition.

2. Follow the charging instructions in this manual and instruction labels and markings in the handset and charger compartments.

3. Batteries must be recycled or disposed of properly. Do not dispose of batteries in a fire, as the cells may explode.

4. Do not dispose of batteries in municipal waste. Check with local codes for disposal instructions.

5. Exercise care in handling batteries. Conductive materials such as rings, bracelets, keys, pocketknives, and coins may cause the battery or conductive material to short-circuit, overheat, and cause burns or fire.

6. Do not expose batteries to rain or water.

7. Do not open or mutilate the battery. The released electrolyte is corrosive and may cause injury to eyes or skin. The electrolyte may be toxic if swallowed.

8. During charging, the battery heats up. This is normal and is not dangerous.

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Regulatory Information

DuraFon-UHF-HC (SPR-922U1) FCC ID: A8J-SPR922U1

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1) this device may not cause harmful interference, and

2) this device must accept any interference received, including

interference that may cause undesired operation.

Privacy of communications may not be ensured when using this phone.

Base Station

Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment to an outlet on a circuit different from that to which

the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference,

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and (2) this device must accept any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE: FCC Radiation Exposure Statement:

This equipment complies with the FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Industry Canada Statement:

This device complies with RSS-210 of the Industry Canada rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE: Radiation Exposure Statement:

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

This device has been designed to operate with an antenna having a maximum gain of 1.5 dBi. Antennae having a higher gain are strictly prohibited per regulations of Industry Canada. The required antenna impedance is 50 ohms.

Portable Handset

Federal Communication Commission Interference Statement

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- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment to an outlet on a circuit different from that to which

the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE: Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. To maintain compliance with FCC RF exposure compliance requirements, please follow the operation instructions as documented in this manual.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Industry Canada Statement:

IMPORTANT NOTE: Radiation Exposure Statement:

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. To maintain compliance with IC RF exposure compliance requirements, please follow operation instructions as documented in this manual.

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This device has been designed to operate with an antenna having a maximum gain of 1.5dBi. Antenna having a higher gain is strictly prohibited per regulations of Industry Canada. The required antenna impedance is 50 ohms.

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Equipment Checklist

In a Handset package, please find the following components:

Handset x 1

Handset Antenna x 1

2300mA Li-ion Battery x 1

Charger x 1

Charger AC/DC Adaptor x 1

Clip Fastener x 1

Belt Clip x 1

Quick Guide and Warranty Card

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Handset Illustration

Soft key

Display

Mode

End

Dialing key

Intercom

Antenna

Receiver (Earpiece)

Talk / Flash

Speakerphone

Soft key

Microphone

Up / Down

Knob

(Power/Volume

)

USB Connector

Walkie LED

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Earphone Jack

PTT

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Handset Features

4-line LCD (Liquid Crystal Display)

The LCD display has LED (Light Emitting Diode) backlighting.

The 1st line of the LCD consists of icons.

Icons from left to right:

(1)

RSSI (Receive Signal Strength Indicator; 900 MHz only) During a call, the number of bars is proportional to the radio signal strength received.

(2)

Call In-progress (ON/OFF-Hook) Indicates if phone line mode is active

(3)

Intercom In-progress

Indicates if Intercom mode is active

(4)

Handset ID

Displays a handset icon and a 2-digit handset ID

(5)

Channel Number in Walkie

Indicates the channel (1–5) selected

(6)

Two-Digit Address Index

Shows address index when viewing contents of the call logs.

(7)

Line Indicator

Indicates the number of the line being accessed by the handset.

(8)

Speaker Phone

Indicates if speaker phone is active

(9)

Battery Strength

● Number of bars is proportional to the amount of battery time

DuraFon PRO

REDIAL MENU

(1)

(2)

(3)

(4)

(5)

(6,7)

(8)

(9)

b,c

Basic Handset Features

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remaining.

● Indicates charging when in charger cradle.

The second and third lines of the LCD, maximum 14 characters each, display status, message, menu selections, or user-editable alphanumerical characters.

The last line displays the left and right soft keys.

Ringer

Rings to an incoming call.

Distinctive alert sounds indicate various events:

●

Single beep: successful key entry

●

Double beep: failed operation or invalid key entry; also, power on/off

●

Periodic 1-Long-2-Short beeps (every 1 minute): low battery warning

●

Periodic Long Series of beeps (repeat every 30 seconds): on-hold call alert

TALK/FLASH ( )

Places or answers a telephone or intercom call

Sends a flash signal to phone line to retrieve a dial tone after the call ends, or to perform the call waiting feature provided by local phone companies during a call.

Enables/disables speakerphone when held for one second.

SPEAKERPHONE ( )

Press to enable/disable the speakerphone during incoming, outgoing or intercom calls.

2-WAY INTERCOM ( )

Places an intercom call to another handset ID or group ID (group paging). Intercom calls are digital, full-duplex, and are conducted without the assistance from the base.

PTT (Push-to-Talk)

Activate half-duplex broadcasting via UHF (ultra high frequency) band or 900MHz band

Press the Mode key repeatedly to set the desired channel (1–5) in advance.

Left/Right Soft Keys(

)

Make menu selection.

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Up/Down Key

Scroll through records and menu selections.

Adjust receiver voice volume when in Talk mode.

9. END Key ( )

Ends a call.

Leaves current menu operation; reverts one level.

10. MODE Key ( )

Enter UHF 2-way radio operation setting.

Setting channel/Frequency/Code/Microphone gain/VOX.

11.

Walkie LED

Static red light: Transmitting.

Static green light: Receiving UHF signal

Blinking green light: Standby

Multiple Handset Registration (Register to PRO base)

Up to 90 handsets can be registered to a single base.

IDs 10 and 11 are the first two handset IDs assigned by the base and are designated “administrators.” Use an administrator handset to change base settings such as the greeting message and other administrative functions.

Note: Unless necessary, it is better not to assign IDs 10 and 11 to DuraWalkie handsets.

IDs 01-07: Group IDs. Handsets can “subscribe” from the handset menu to group(s) and be paged when a landline caller or an intercom caller enters a group ID.

Ringer/Vibrator

Six ringer volume-levels (high/medium/low/vibrate/vibrate-then-ring/off)

Four ringer type selections

Caller ID

Displays incoming call phone number and name on the LCD (needs caller ID service from local telephone company)

Additional Handset Features

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Call Waiting with Caller ID

Displays 2nd incoming call information on the same phone line when 1st call is in progress (needs call waiting with caller ID service from local telephone company)

Name Tagging with Caller ID

Match the caller ID with the phone book entries; once matched, the LCD screen will display the name or nickname instead of pure caller ID info (needs call waiting with caller ID service from local telephone company)

DND (Do Not Disturb, i.e., Silent Ring)

Three Call Logs

Called Log: Stores 10 phone numbers (up to 28 digits each) dialed most recently. Can perform last-number redial on all 10 numbers.

Received Call Log: Stores 10 entries (14-digit phone number, 14-character names, and time stamp). Needs caller ID service from local telephone company.

Missed Call Log: Stores 10 entries (14-digit phone number, 14-character names, and time stamp). Needs caller ID service from local telephone company.

Phone numbers and names can be saved to phonebook while in display.

KeyGuard

Dialing Prefix

One access code can be programmed to be automatically prefixed to the dialed number. This code can include up to 14 digits, including pause(s), and can be appended when dialing from call logs, phonebook, or dial-and-send functionality.

10.

Call Hold

Places call on hold

Battery hot swap: Change battery while call is on hold.

11.

Mute

12.

Phonebook

Capacity for 90 entries, each of which stores a phone number or handset ID (up to 28-digit) and name (up to 14-character)

Alphabetically sorted display and search

Dial from display

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In stand-by mode, enter the phone book by pressing the Up/Down scrolling key

Phone book transfer via air

 Transfer one phonebook to one handset or to all registered handsets

 Transfer all phonebooks to one handset or to all registered handsets

13.

Key Tone

Three key-tone volume levels (high/low/off)

Four key-tone type selections

14.

Call Timer

Displays call time duration for current call during and immediately after the call

15.

Call transfer (Register to PRO base)

Direct Transfer: transfer a telephone call to another handset without announcement.

Announced Transfer: speak to the destination handset before transferring a telephone call.

16.

Call Conferencing (Register to PRO base)

2-handset, 1-line conferencing.

1-handset, 2-line conferencing.

17.

Line Selection (Register to PRO base)

When this function is enabled from the handset menu, a handset user will be prompted to select from a list of available lines before making an outgoing call.

18.

Programmable PBX (private branch exchange) options:

Program frequently used PBX features into the DuraFon handset.

Up to 9 entries can be saved.

Once the feature codes are programmed, you can use those functions during a call by pressing OPTION .

19.

Base Selection (Register to PRO base)

When enabled from the handset menu, a handset user can manually select the nearest base before making an outgoing call.

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Administrator Features (Register to PRO base)

DTMF and Pulse dialing support (For DuraFon PRO only)

From an administrator handset (Handset 10 or 11), press MENU — 9 — 1

—enter base ID (00–07)— 1 to select Tone or Pulse dialing mode.

The default setting is Tone dialing.

Administrator programmable Flash key timing (For DuraFon PRO only)

From an administrator handset (Handset 10 or 11), press MENU— 9 — 1 —enter base ID (00–07) — 2 to select Flash key timing.

Nine timing selections (100 ms–900 ms).

The default timing value (300 ms) works in most areas. Changing this setting may result in Flash function not working. Change only when you are certain the new value will work.

Call Transfer to PBX Extension (For DuraFon PRO only)

When the DuraFon PRO is installed behind a PBX system, you can preprogram the feature code of call transfer function.

Need to adjust the Flash time to match your PBX setting.

If administrator handsets (handsets 10 and 11) are lost, all settings must be reset (reset the base and re-register all handsets).

Handsets 10 and 11 are designated administrators. Both have the same authority to perform base station administrative functions from their handset menus. No password is required.

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Charger Illustration

Spare Battery Charging Slot

Charging connector

Handset Charging Slot

Spare Battery Charging Indicator

+ 45 hidden pages

EnGenius DuraFon-UHF-HC, SPR-922U1 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Safety Instructions

General Safety Instructions

Product Safety Instructions

Battery Safety Instructions

Regulatory Information

Equipment Checklist

Handset Illustration

Handset Features

Basic Handset Features

Additional Handset Features

Administrator Features (Register to PRO base)

Charger Illustration