EnGenius DuraFon-UHF-HC, SPR-922U1 User Manual

Download

Page 1

User Manual

DuraFon-UHF-HC

Durable, Long-Range, Dual Mode Radio Phone

Page 2

~2~

Table of Contents

Safety Instructions ................................................................................................... 4

General Safety Instructions ................................................................................ 4

Product Safety Instructions ................................................................................ 4

Battery Safety Instructions ................................................................................. 6

Regulatory Information ........................................................................................... 7

Equipment Checklist .............................................................................................. 11

Handset Illustration ............................................................................................... 12

Handset Features .................................................................................................. 14

Basic Handset Features ..................................................................................... 14

Additional Handset Features ............................................................................ 16

Administrator Features (Register to PRO base) ................................................ 19

Charger Illustration ................................................................................................ 20

Charger Features ................................................................................................... 21

Getting Started ...................................................................................................... 22

Handset and Charger Installation ..................................................................... 22

Basic Operations .................................................................................................... 23

Operation Modes .............................................................................................. 23

Base Operation Modes ................................................................................. 23

Handset Operation Modes ........................................................................... 23

Menu Tree (Register to PRO base only) ............................................................ 24

Making a Telephone Call................................................................................... 25

Making an 2-Way/ Intercom Call ...................................................................... 25

Handset to Handset Calls ............................................................................. 25

Making a Broadcast via 900MHz ...................................................................... 26

Handset to Handset Calls ............................................................................ 26

Making a Broadcast via UHF ............................................................................. 27

Handset to UHF walkie-talkie....................................................................... 27

Redial ................................................................................................................ 27

Receiving a Telephone Call ............................................................................... 28

Receiving an Intercom Call ............................................................................... 28

Ending a Call...................................................................................................... 29

Adjusting Receiver (Earpiece) Voice Volume .................................................... 29

Adjusting Speaker Volume ................................................................................ 29

Placing a Call On Hold ....................................................................................... 30

Mute ................................................................................................................. 30

Do Not Disturb (Silent Ring) .............................................................................. 30

KeyGuard .......................................................................................................... 31

Page 3

~3~

To View Missed Call(s) ...................................................................................... 31

To Call back from Call Log ................................................................................. 31

Battery Recharge and Replacement ................................................................. 32

Walkie-Talkie Mode .......................................................................................... 33

Advanced Operations ............................................................................................ 34

Handset Registration (Register to PRO base only) ............................................ 34

Advanced Registration (Register to PRO base only) ......................................... 35

Handset Group Subscription ............................................................................. 37

Call Transfer (Register to PRO base only) ......................................................... 37

3-Way Conferencing (Register to PRO base only)............................................. 38

Base Select (Register to PRO base only ) .......................................................... 39

Call Waiting (Register to PRO base only) .......................................................... 39

Auto Attendant (AA) (Register to PRO base only) ............................................ 40

AA Configuration by Administrator (Register to PRO base only) ...................... 41

Change AA Parameters (Register to PRO base only) ........................................ 42

Line Dedication (Register to PRO base only) .................................................... 43

Line Selection (Register to PRO base only) ....................................................... 43

Change System and Line Settings by Admin (Register to PRO base only) ........ 44

Phonebook Operations (Register to PRO base only) ........................................ 45

Programmable PBX Options (Register to PRO base only) ................................. 49

Broadcast through PBX (Register to PRO base only) ........................................ 50

UHF Frequencies and Codes .................................................................................. 52

Menu Operations (Register to PRO base only) ...................................................... 54

Technical Specifications ......................................................................................... 60

Index ...................................................................................................................... 62

FCC Part 68 Statement .......................................................................................... 64

Page 4

~4~

Safety Instructions

Caution: Your wireless telephone gives you freedom and flexibility to stay in touch while you move around. However, when using your phone equipment, safety instructions should be followed to avoid the risks of fire, electric shock, injury to person, and damage to property.

General Safety Instructions

1. When using your wireless handset, ensure your safety and the safety of others: a. Always watch where you are walking and standing. b. Don’t let a phone call distract you from working safely. c. If power goes out, the phone won’t work. A backup power source or

landline is recommended.

2. In an emergency: a. If an emergency occurs, dial the emergency phone number. Remember: if

you are in an area where your phone does not have a clear signal from the base, it is highly probable that the call may not go through. Locate the nearest landline telephone or other communications device to call for help.

b. Emergency calls may not automatically provide emergency personnel with

your name, phone number or location.

3. Notice to hearing aid users: This phone system is compatible with inductively coupled hearing aids.

4. Notice to cardiac pacemaker users: Preliminary studies done by the US FDA and others have shown that, although interference to the implanted cardiac pacemaker may occur when operating very closely, wireless telephones “do not seem to pose a significant problem for pacemaker wearers.” However, until more is known, the FDA suggests that people with pacemakers may want to take precautions when using or carrying a wireless telephone to ensure that there is ample distance between the telephone and the pacemaker. Do not carry the handset in a breast pocket. If you have any reason to suspect that interference is taking place, turn off your handset immediately.

Product Safety Instructions

1. Read and understand all instructions.

Page 5

~5~

2. Follow all warnings and instructions including those marked on the product.

3. Changes or modifications to this product not expressively approved by the manufacturer will void the warranty and the FCC authorization to operate the equipment. Use only manufacturer-provided accessories.

4. Do not use the telephone near water. Never spill liquid of any kind on this product.

5. Unplug the product from the wall telephone jack and power outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

6. Do not place this product on an unstable cart, stand, or table. The product may fall and cause personal injury or damage to the product or other property.

7. In the event of a power outage, your handset charger will not recharge the handset battery, and the base station will not allow you to make an outgoing call or take an incoming call. Both the charger and the base station require electricity for operation. You should have a telephone that does not require electricity available for use during power outage, or have a temporary backup power supply.

8. Slots or openings in the product’s housing are provided for ventilation. These openings must not be blocked or covered. Placing the product on a bed, carpeting, or other similar surface may block these openings and should be avoided. This product should never be placed near or over a radiator or heat register or in a built-in installation unless proper ventilation is provided.

9. Never push objects of any kind into this product through housing slots/openings as they may damage the product, touch dangerous voltage points, or short-circuit parts that could result in fire, electric shock, or injury.

10. This product should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

11. Do not overload wall power outlets or extension cords as this may result in fire or electric shock.

12. To avoid electric shock or burn, do not disassemble this product. Send this product to an authorized service center when service or repair work is required. Call Customer Service for locations near you. Opening or removing covers may expose you to dangerous voltages, electrical currents, or other risks. Incorrect reassembling of the product may cause electric shock when the product is subsequently used.

13. Avoid using the product during a storm. There may be a risk of electric shock from lightning.

14. Do not place the product where persons can step, trip, or fall on it.

Page 6

~6~

15. Do not place conductive objects over or near the antenna.

16. Do not use the product to report a gas leak while in the vicinity of the leak.

17. Do not install the base station or the handset charger near microwave ovens, radios, TV sets, speakers, or other electrical equipment. These appliances may cause interference to the product or experience interference from the product.

18. Unplug the base station or the charger adaptor from the power outlet and refer to an authorized service center under the following conditions:

a. Liquid has been spilled into the product. b. The power supply cord or plug is damaged or frayed. c. The product has been exposed to rain or water. d. The product does not operate normally when following the operating

instructions.

e. The product has been dropped or housing has been damaged. f. The product shows a distinct change in performance.

Battery Safety Instructions

1. Use only manufacturer-approved Li-ion rechargeable batteries and charger. Do not use other types of rechargeable batteries or non-rechargeable batteries. The batteries could short-circuit and damage the battery enclosure, causing a hazardous condition.

2. Follow the charging instructions in this manual and instruction labels and markings in the handset and charger compartments.

3. Batteries must be recycled or disposed of properly. Do not dispose of batteries in a fire, as the cells may explode.

4. Do not dispose of batteries in municipal waste. Check with local codes for disposal instructions.

5. Exercise care in handling batteries. Conductive materials such as rings, bracelets, keys, pocketknives, and coins may cause the battery or conductive material to short-circuit, overheat, and cause burns or fire.

6. Do not expose batteries to rain or water.

7. Do not open or mutilate the battery. The released electrolyte is corrosive and may cause injury to eyes or skin. The electrolyte may be toxic if swallowed.

8. During charging, the battery heats up. This is normal and is not dangerous.

Page 7

~7~

Regulatory Information

DuraFon-UHF-HC (SPR-922U1) FCC ID: A8J-SPR922U1

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1) this device may not cause harmful interference, and

2) this device must accept any interference received, including

interference that may cause undesired operation.

Privacy of communications may not be ensured when using this phone.

Base Station

Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment to an outlet on a circuit different from that to which

the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference,

Page 8

~8~

and (2) this device must accept any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE: FCC Radiation Exposure Statement:

This equipment complies with the FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Industry Canada Statement:

This device complies with RSS-210 of the Industry Canada rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE: Radiation Exposure Statement:

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

This device has been designed to operate with an antenna having a maximum gain of 1.5 dBi. Antennae having a higher gain are strictly prohibited per regulations of Industry Canada. The required antenna impedance is 50 ohms.

Portable Handset

Federal Communication Commission Interference Statement

Page 9

~9~

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment to an outlet on a circuit different from that to which

the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE: Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. To maintain compliance with FCC RF exposure compliance requirements, please follow the operation instructions as documented in this manual.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Industry Canada Statement:

IMPORTANT NOTE: Radiation Exposure Statement:

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. To maintain compliance with IC RF exposure compliance requirements, please follow operation instructions as documented in this manual.

Page 10

~10~

This device has been designed to operate with an antenna having a maximum gain of 1.5dBi. Antenna having a higher gain is strictly prohibited per regulations of Industry Canada. The required antenna impedance is 50 ohms.

Page 11

~11~

Equipment Checklist

In a Handset package, please find the following components:

Handset x 1

Handset Antenna x 1

2300mA Li-ion Battery x 1

Charger x 1

Charger AC/DC Adaptor x 1

Clip Fastener x 1

Belt Clip x 1

Quick Guide and Warranty Card

Page 12

~12~

Handset Illustration

Soft key

Display

Mode

End

Dialing key

Intercom

Antenna

Receiver (Earpiece)

Talk / Flash

Speakerphone

Soft key

Microphone

Up / Down

Knob

(Power/Volume

)

USB Connector

Walkie LED

Page 13

~13~

Earphone Jack

PTT

Page 14

~14~

Handset Features

4-line LCD (Liquid Crystal Display)

The LCD display has LED (Light Emitting Diode) backlighting.

The 1st line of the LCD consists of icons.

Icons from left to right:

(1)

RSSI (Receive Signal Strength Indicator; 900 MHz only) During a call, the number of bars is proportional to the radio signal strength received.

(2)

Call In-progress (ON/OFF-Hook) Indicates if phone line mode is active

(3)

Intercom In-progress

Indicates if Intercom mode is active

(4)

Handset ID

Displays a handset icon and a 2-digit handset ID

(5)

Channel Number in Walkie

Indicates the channel (1–5) selected

(6)

Two-Digit Address Index

Shows address index when viewing contents of the call logs.

(7)

Line Indicator

Indicates the number of the line being accessed by the handset.

(8)

Speaker Phone

Indicates if speaker phone is active

(9)

Battery Strength

● Number of bars is proportional to the amount of battery time

DuraFon PRO

REDIAL MENU

(1)

(2)

(3)

(4)

(5)

(6,7)

(8)

(9)

b,c

Basic Handset Features

Page 15

~15~

remaining.

● Indicates charging when in charger cradle.

The second and third lines of the LCD, maximum 14 characters each, display status, message, menu selections, or user-editable alphanumerical characters.

The last line displays the left and right soft keys.

Ringer

Rings to an incoming call.

Distinctive alert sounds indicate various events:

●

Single beep: successful key entry

●

Double beep: failed operation or invalid key entry; also, power on/off

●

Periodic 1-Long-2-Short beeps (every 1 minute): low battery warning

●

Periodic Long Series of beeps (repeat every 30 seconds): on-hold call alert

TALK/FLASH ( )

Places or answers a telephone or intercom call

Sends a flash signal to phone line to retrieve a dial tone after the call ends, or to perform the call waiting feature provided by local phone companies during a call.

Enables/disables speakerphone when held for one second.

SPEAKERPHONE ( )

Press to enable/disable the speakerphone during incoming, outgoing or intercom calls.

2-WAY INTERCOM ( )

Places an intercom call to another handset ID or group ID (group paging). Intercom calls are digital, full-duplex, and are conducted without the assistance from the base.

PTT (Push-to-Talk)

Activate half-duplex broadcasting via UHF (ultra high frequency) band or 900MHz band

Press the Mode key repeatedly to set the desired channel (1–5) in advance.

Left/Right Soft Keys(

)

Make menu selection.

Page 16

~16~

Up/Down Key

Scroll through records and menu selections.

Adjust receiver voice volume when in Talk mode.

9. END Key ( )

Ends a call.

Leaves current menu operation; reverts one level.

10. MODE Key ( )

Enter UHF 2-way radio operation setting.

Setting channel/Frequency/Code/Microphone gain/VOX.

11.

Walkie LED

Static red light: Transmitting.

Static green light: Receiving UHF signal

Blinking green light: Standby

Multiple Handset Registration (Register to PRO base)

Up to 90 handsets can be registered to a single base.

IDs 10 and 11 are the first two handset IDs assigned by the base and are designated “administrators.” Use an administrator handset to change base settings such as the greeting message and other administrative functions.

Note: Unless necessary, it is better not to assign IDs 10 and 11 to DuraWalkie handsets.

IDs 01-07: Group IDs. Handsets can “subscribe” from the handset menu to group(s) and be paged when a landline caller or an intercom caller enters a group ID.

Ringer/Vibrator

Six ringer volume-levels (high/medium/low/vibrate/vibrate-then-ring/off)

Four ringer type selections

Caller ID

Displays incoming call phone number and name on the LCD (needs caller ID service from local telephone company)

Additional Handset Features

Page 17

~17~

Call Waiting with Caller ID

Displays 2nd incoming call information on the same phone line when 1st call is in progress (needs call waiting with caller ID service from local telephone company)

Name Tagging with Caller ID

Match the caller ID with the phone book entries; once matched, the LCD screen will display the name or nickname instead of pure caller ID info (needs call waiting with caller ID service from local telephone company)

DND (Do Not Disturb, i.e., Silent Ring)

Three Call Logs

Called Log: Stores 10 phone numbers (up to 28 digits each) dialed most recently. Can perform last-number redial on all 10 numbers.

Received Call Log: Stores 10 entries (14-digit phone number, 14-character names, and time stamp). Needs caller ID service from local telephone company.

Missed Call Log: Stores 10 entries (14-digit phone number, 14-character names, and time stamp). Needs caller ID service from local telephone company.

Phone numbers and names can be saved to phonebook while in display.

KeyGuard

Dialing Prefix

One access code can be programmed to be automatically prefixed to the dialed number. This code can include up to 14 digits, including pause(s), and can be appended when dialing from call logs, phonebook, or dial-and-send functionality.

10.

Call Hold

Places call on hold

Battery hot swap: Change battery while call is on hold.

11.

Mute

12.

Phonebook

Capacity for 90 entries, each of which stores a phone number or handset ID (up to 28-digit) and name (up to 14-character)

Alphabetically sorted display and search

Dial from display

Page 18

~18~

In stand-by mode, enter the phone book by pressing the Up/Down scrolling key

Phone book transfer via air

 Transfer one phonebook to one handset or to all registered handsets

 Transfer all phonebooks to one handset or to all registered handsets

13.

Key Tone

Three key-tone volume levels (high/low/off)

Four key-tone type selections

14.

Call Timer

Displays call time duration for current call during and immediately after the call

15.

Call transfer (Register to PRO base)

Direct Transfer: transfer a telephone call to another handset without announcement.

Announced Transfer: speak to the destination handset before transferring a telephone call.

16.

Call Conferencing (Register to PRO base)

2-handset, 1-line conferencing.

1-handset, 2-line conferencing.

17.

Line Selection (Register to PRO base)

When this function is enabled from the handset menu, a handset user will be prompted to select from a list of available lines before making an outgoing call.

18.

Programmable PBX (private branch exchange) options:

Program frequently used PBX features into the DuraFon handset.

Up to 9 entries can be saved.

Once the feature codes are programmed, you can use those functions during a call by pressing OPTION .

19.

Base Selection (Register to PRO base)

When enabled from the handset menu, a handset user can manually select the nearest base before making an outgoing call.

Page 19

~19~

Administrator Features (Register to PRO base)

DTMF and Pulse dialing support (For DuraFon PRO only)

From an administrator handset (Handset 10 or 11), press MENU — 9 — 1

—enter base ID (00–07)— 1 to select Tone or Pulse dialing mode.

The default setting is Tone dialing.

Administrator programmable Flash key timing (For DuraFon PRO only)

From an administrator handset (Handset 10 or 11), press MENU— 9 — 1 —enter base ID (00–07) — 2 to select Flash key timing.

Nine timing selections (100 ms–900 ms).

The default timing value (300 ms) works in most areas. Changing this setting may result in Flash function not working. Change only when you are certain the new value will work.

Call Transfer to PBX Extension (For DuraFon PRO only)

When the DuraFon PRO is installed behind a PBX system, you can preprogram the feature code of call transfer function.

Need to adjust the Flash time to match your PBX setting.

If administrator handsets (handsets 10 and 11) are lost, all settings must be reset (reset the base and re-register all handsets).

Handsets 10 and 11 are designated administrators. Both have the same authority to perform base station administrative functions from their handset menus. No password is required.

Page 20

~20~

Charger Illustration

Spare Battery Charging Slot

Charging connector

Handset Charging Slot

Spare Battery Charging Indicator

Page 21

~21~

Charger Features

DC In

Connection for charger AC adaptor.

Handset Charging Slot

The handset battery will charge when the handset is placed in the cradle.

The handset LCD will indicate charging status:

●

Charging: The battery status bar is animated and the LCD screen displays a “Charging” message.

●

Fully Charged: battery status bar stands still and the LCD screen displays a “Fully Charged” message.

●

Charge Fail: If an error occurs while charging, the LCD screen will display a “Charge Fail” message.

Spare Battery Charging Slot

a Place spare battery in slot to charge.

LED indicator:

●

Green: Charging

●

Off: Fully charged (or no battery in slot)

It is impossible to overcharge the battery using this charger.

Notes:

1. Fully charge battery packs before first use.

2. One handset and one spare battery can be charged at the same time.

Page 22

~22~

Getting Started

Plug the transformer end of the charger AC/DC adaptor into a standard AC electric power outlet. Plug the other end into the “DC In” jack on the back of the charger.

Install battery pack onto the handset.

Install handset antenna.

Place handset onto the front charger slot.

Fully charge the battery for three hours before use.

The phone system is now ready to perform basic functions such as making and receiving phone calls and intercom calls. No base station or handset programming is needed for basic operations.

Notes:

1. Handset(s) packaged along with a base station are pre-

registered at the factory. If you have a new handset, you will need to register the handset with the base station in order to be recognized as a member handset by the base(s) and by other handsets. See Handset Registration.

2. Fully charge battery packs before the first usage.

Handset and Charger Installation

Page 23

~23~

Basic Operations

IDLE mode: This is the default operating mode. Intercom, broadcast, and volume keys are active.

TALK mode: The base operates in this mode during phone call, intercom, and broadcast operation. The “In Use,” “Intercom,” and “Broadcast” LED indicators will light up respectively.

REGISTRATION mode: The base enters this mode when the REG button is held for three seconds. In this mode, no base unit keys are active. Four LEDs will be lit when the base is in Registration mode.

IDLE mode: This is the default operating mode.

● If there is no on-going activity, the handset automatically goes into SLEEP/IDLE mode to save battery power.

●

Turn the On/Off/Volume knob clockwise. You will hear a beep-beep tone and see LCD and backlight to indicate the handset is ON. To turn the handset off, the Power/Volume knob counterclockwise.

● The idle screen display name can be edited.

● The 2-digit number represents the handset ID.

MENU mode

● Press the right soft key to activate MENU mode.

● In MENU mode, the handset settings and information contained in memory can be changed.

● The functions available through the MENU selection are covered in greater detail beginning on page 38.

● The MENU structure display is shown below:

 10

DuraFon PRO

REDIAL MENU

 10

Main Menu: 

1.KeyGuard

2.PhoneBook

Operation Modes

Both the base station and handset have levels of operation at which only certain procedures or functions can be performed.

Base Operation Modes

Handset Operation Modes

Page 24

~24~

Main menu

Sub-menu

1.KeyGuard

2.PhoneBook

1.Dialed

2.Received

3.Missed

1.Ring Volume

2.Ring Tone

3.Key Volume

4.Key Tone

1.Dial Prefix

2.Group Select

3.Base Select

4.Clear

5.Naming

6.Contrast

7.Backlight

8.Line Select

9.PBX Options

0.Language #.Walkie-Talkie *.Name Tag

6.Registration

7.BC/INT Type

5.Settings

4.Sound

3.Call Logs

9.Admin

8.Multi-base

Select Mode:

1.Add Base

Admin:

1.System

2.Line Setting

3.Auto Attndnt

1.Register

2.Deregister

3.Remote REG

1.WT On/Off

2.PA On/Off

Menu Tree (Register to PRO base only)

Page 25

~25~

Making a Telephone Call

Press , wait for dial tone, and then enter a phone number.

Alternatively, first enter a phone number then press .

When using this method, you can use the CLEAR (left soft key) and DELETE (right soft key) to edit the number entered. “Delete” erases the last digit entered. “Clear” erases the entire line, but the phone remains in idle mode.

Speed dial by accessing the phone book:

Press the Up/Down key to enter the phone book.

2. Press to dial the number.

3. To abort dialing, press .

Notes:

1. After a link is established, the Base ID will appear on the upper-

right corner. If no Base ID appears, you are approaching the boundary of coverage.

2. If the line is occupied, the LCD shows “No Line Available” and

the handset returns to idle mode.

3. If a link cannot be established, the LCD will show “No Base”

after a 12-second time out.

4. A call duration timer will appear, displaying the length of the

call, once a link is established.

5. During the call, press to activate the speakerphone.

Press followed by a two-digit handset ID or Group ID to initiate a call.

 10

EnGenius 8884328668

ADD OPTION

 10

Please enter Ext. #: 12

Making an 2-Way/ Intercom Call

The EnGenius Industrial Cordless Phone System offers private Intercom/2-way radio calls independent of the base station. Intercom/2-way communication can be initiated from, and directed to, any base station or handset.

Handset to Handset Calls

Page 26

~26~

Press to end the call.

Notes:

6. Intercom calls can be made regardless of whether the base

station is present.

7. If a group ID is entered, the first handset (belonging to that

group) that answers will establish a link with the caller. See “Handset Group Subscription.”

8. If a link cannot be established, the LCD shows “No

Connection” after a 12-second timeout.

9. During the call, press to activate the speakerphone.

Since the DuraFon-UHF-HC is able to broadcast to the DuraFon-PRO system handsets via 900MHz, or to other DuraFon-UHF-HC or other UHF radio handsets via UHF band, you must choose the desired frequency for walkie-talkie operation before initiating a broadcast.

To activate walkie-talkie mode: enter the key sequence MENU— 5 — # — 1 , then select “OFF” to enable WT mode in the digital 900MHz band.

Press “End” to return to idle mode. The walkie icon will disappear from the display. Broadcasting to all handsets in range:

Press and hold the PTT (push-to-talk) key on one handset.

Listen for a 2-short-1-long beep sequence, which signifies that the initiating handset is broadcasting to all handsets within communication coverage.

Start to speak after the “beep” sound; the speakerphones on destination handsets will be activated.

Release the PTT key to end the broadcast.

Broadcasting to a group of handsets:

Enter the group ID and then press and hold the PTT (push-to-talk) key on one handset.

Listen for a 2-short-1-long beep sequence, which signifies that the initiating handset is broadcasting

 10

PA paging to Ext. # 02

Making a Broadcast via 900MHz

Handset to Handset Calls

Page 27

~27~

to all handsets within communication coverage.

Start to speak after the “beep” sound; the

speakerphones on destination handsets will be activated.

Release the PTT key to end the broadcast.

Broadcasting to an individual handset:

Enter the handset ID and then press and hold the

PTT (push-to-talk) key on one handset.

Listen for a 2-short-1-long beep sequence, which signifies that the initiating handset is broadcasting to all handsets within communication coverage.

Start to speak after the “beep” sound; the

speakerphones on destination handsets will be activated.

Release the PTT key to end the broadcast.

Activating walkie-talkie mode:

Enter the key sequence MENU— 5 — # — 1 , then select “OFF” to enable WT mode in the digital 900MHz band.

Press “End” to return to idle mode. The walkie icon will disappear from the display.

Broadcasting to all UHF walkie-talkie handsets in range:

Ensure that all handsets share the same setting for Channel/ Frequency/Code.

Press the PTT (push-to-talk) key. The LCD will display the selected channel. The handset is now ready to transmit to all handsets within communication coverage.

Start to speak immediately; the speakerphone of destination handsets will be activated.

Release the PTT key to end the broadcast.

Press REDIAL (left soft key).

 10

PA paging to Ext. # 12

 10 1

DuraFon PRO

REDIAL MENU

Making a Broadcast via UHF

Handset to UHF Walkie-Talkie Calls

Redial

Page 28

~28~

The LCD display will show the last phone number dialed. To dial this number, press DIAL (left soft key).

Use the Up/Down key to scroll through the last 10 phone numbers dialed. Select a number and press DIAL.

Note: Intercom numbers (handset IDs) are not stored in the last 10 numbers dialed log.

When an incoming call arrives, the ringer will ring or vibrate unless the ringer has been turned off.

If the handset is on the charger cradle (ringer will be temporarily switched to “Ring” if it had previously been set to “Vibrate”), lift the handset and start conversation.

If the handset is not on the cradle, press any key (except or the SILENT soft key) to answer.

Notes:

1. Press SILENT (left soft key) to ignore the call. Unlike turning

off the ringer (from the handset menu), the SILENT key operation is valid only for the current call.

2. If caller ID service is available, the LCD will display the

incoming call information. If the LCD shows “Private” or “Unknown,” the caller’s information may have been blocked

by the caller or the originating phone company.

3. During the call, press to activate the speakerphone.

When an intercom call arrives, the ringer will ring or vibrate unless the ringer has been turned off. Press to answer the intercom call.

Receiving a Telephone Call

Receiving an Intercom Call

Page 29

~29~

If the handset is on the charger cradle (ringer will be temporarily switched to “Ring” if it has been set to “Vibrate”), lift the handset and start conversation.

If the handset is not on the cradle, press any key (except or the SILENT soft key) to answer.

Notes:

1. The LCD displays the caller’s handset ID.

2. Press SILENT (left soft key) to ignore the call. Unlike turning off

the ringer, the SILENT key operation is valid only for the current call.

3. During the call, press to activate the speakerphone.

To end a telephone or intercom call, press or place the handset into the charger cradle.

Voice volume can only be adjusted during a call.

There are 6 volume levels; the default setting is 3. Use the Up/Down key to adjust.

The new setting remains effective for all future calls until changed.

The speaker volume can only be adjusted with the Power/Volume knob.

Rotate the knob clockwise to increase and counterclockwise to decrease volume.

 10 1

DuraFon PRO

UNHOLD OPTION

 10

00:00:10 Volume:4

MUTE HOLD

Ending a Call

Adjusting Receiver (Earpiece) Voice Volume

Adjusting Speaker Volume

Page 30

~30~

Placing a Call Hold

When a call is in progress, it can be put on hold by pressing

HOLD (right soft key).

To return to the conversation, press UNHOLD.

Notes:

1. A call placed on hold can only be retrieved by the handset that

puts it on hold.

2. The handset LCD indicates that a call is on hold. An alert tone

(double beep) every 30 seconds reminds the handset user that a call is on hold.

3. If the operation (e.g., call transfer) after putting a call on-hold

fails, the held call may be dropped.

4. You can power off the handset (e.g., to change the battery)

while a call is on hold. When power is restored, press UNHOLD (left soft key) to terminate the hold state.

After a link is established, you can press OPTION (left soft key) and then 0 to mute the handset microphone.

When mute is active, the caller on the other end will not hear your voice, but still can speak to you.

To leave the mute state, press UNMUTE (left soft key). Mute is effective only for the current call.

Enter the key sequence MENU— 4 — 1 , then select “Off.” Press SAVE to confirm your choice. This will turn off the ringer until it is turned on again from the menu.

To temporarily silence the ringer when an incoming call arrives, press SILENT (left soft key).

 10

Sounds: 

1. Ring Volume

2. Ring Tone

 10 1

You have a Call on hold

UNHOLD OPTION

 10

Ring Volume:  Off

SAVE

Mute

Do Not Disturb (Silent Ring)

Page 31

~31~

KeyGuard

To prevent accidental dialing, you can press MENU (right soft key), then 1 to select KeyGuard. The handset keypad will be locked. No key entry will be accepted while KeyGuard is active except the Power on/off key.

To unlock the keypad, press UNLOCK (left soft key), then, within 2 seconds, press the 1 to unlock.

KeyGuard remains in effect until the handset is unlocked or powered off.

To view missed incoming call(s), press the VIEW soft key to enter the call logs.

You must subscribe to caller ID service from a local telecom company to use this feature.

While reviewing missed incoming call(s), you can call back directly by pressing .

The displayed CID (customer identification number) in most cases will be a 10-digit number (3-digit area code followed by 7-digit telephone number). If the area code is unnecessary for calling back, you can follow this procedure to adjust the callback number:

Press FORMAT once to remove the 3-digit area code.

Press FORMAT twice to add “1” in front of the original displayed number.

Press FORMAT three times to return to the original displayed number.

(The CID default is 10 digits. When a user presses the FORMAT key, the number will rotate between its 7-digit, 11-digit, and 10digit forms.)

 11

DuraFon PRO

UNLOCK

 10

Press 1 to confirm unlock

 10

You have 1 missed call

VIEW MENU

To View Missed Call(s)

To Call Back from Call Log

Page 32

~32~

After choosing a number, press to call back.

Charge the battery when any of the following happen:

●

Phone beeps twice every two seconds.

●

Battery icon is empty.

●

Phone does not respond when a key is pressed.

●

LCD and backlighting become dim.

●

Talk range shortfall is experienced.

You can replace the handset battery while a call-in-progress is on hold.

Battery talk time and standby time vary depending on the talk/standby pattern and the operating distance. Putting the handset back to charger cradle as often as possible is recommended for best performance. Use only the manufacturer-

provided battery and charger!

Battery Recharge and Replacement

Page 33

~33~

Walkie-Talkie Mode

Channel :

End/PTT To save and exit

MODE

Set FREQ:

End/PTT To save and exit

Up/Down or number to select Channel 1~5

Up/Down or numbers To select Frequency number 1~56

Up/Down or numbers To select Code 0~121

MODE

End/PTT To save and exit

Mic. Gain: 2 1 - 3

MODE

Up/Down or number To select microphone gain 3= High sensitivity 2= Medium sensitivity (default) 1= Low sensitivity, for noise enviornments

VOX On/Off Off

End/PTT To save and exit

Up/Down To select VOX sensitivity Off = Deactivate VOX (default) High = High sensitivity Medium = Medium sensitivity Low = Low sensitivity, for noise enviornments

REDIAL MENU

DuraFon PRO

1 FREQ

MODE

10 Scan Cannel Off

End/PTT To save and exit

Up/Down To select the channel to be scan Off = Deactivate scan (default)

Right soft key To activate/deactivate the scan action

Page 34

~34~

To program Walkie-Talkie mode:

Press the “Mode” key.

Press the Up/Down key to scroll the channel selection. Channels 1 to 5 are used for UHF band, while channel 6 is used for digital band.

Press the “Mode” key to enter the desired frequency number setting. You can enter using number keys directly (1–56), or use the Up/Down key to scroll to the frequency number.

Press the “Mode” key to enter the desired Code number setting. You can enter using the number keys directly (0–121), or use the Up/Down key to scroll to the code number.

Press the “Mode” key to set the desired microphone gain setting. Use the Up/Down key to scroll to the gain level (1–3). 3= High sensitivity 2= Medium sensitivity (default) 1= Low sensitivity, for noisy environments

Press the “Mode” key to select the VOX sensitivity (setting for headset only). Use the Up/Down key to scroll to the VOX activate gain level (1-3). 3= High sensitivity 2= Medium sensitivity 1= Low sensitivity, for noisy environments Off= Deactivate VOX (default)

Press the “Mode” key to enter the scan channel setting. Use the Up/Down key to scroll to the desired channel. Use the left soft key to activate/deactivate the scan. If the LCD displays “Off” on the right side, scan is deactivated (default).

Press the “End” or PTT key to store and exit the two-way programming mode.

Upon first use of a handset, you must register the handset to the base station. (The handset ID is 00 before registering to the base station.)

It is possible to change a handset’s ID. Such a change is useful for promoting a handset from a user to an administrator (ID 10 or 11) (or vice versa) or differentiating two handsets with the same handset ID.

Registration

Press MENU— 6 to enter the registration mode

Advanced Operations

Handset Registration (Register to PRO base only)

Page 35

~35~

Press and hold the base’s REG (Registration) button for 2 seconds until the L1, L2, L3, and L4 LEDs come on.

Press 1 on the handset to complete the registration process. The base station will assign a handset ID between 10 and 99. The assigned ID will be displayed on the handset LCD, indicating successful registration.

Repeat these steps for all additional handsets.

Notes:

1. The first two handsets registered will be given IDs 10 and 11,

which gives them administrator privileges.

2. Base 00 is a primary base. All handsets must register to Base

00.

De-registration

You can de-register a handset from a base. De-registration will reset the handset ID to 00, erase the system security code, and free up the old ID for future registration.

After deregistration, the handset will not be able to use the base to make or receive phone calls, nor can it use the intercom to reach other handsets.

Press MENU (right soft key) on the handset.

Press 6 on the handset to enter the handset registration menu.

Press and hold the base’s REG button for 2 seconds until L1, L2, L3, and L4

LED come on

Press 2 on the handset to complete the de-registration process. Upon successful de-registration, the handset will display ID “00.”

Notes:

3. The base has a 30-second registration timeout (starting from

depression of the REG button). The handset has a 12-second registration timeout (starting from the time registration or deregistration option has been selected). The base and handset will automatically exit registration mode after timeout.

4. Repeat registration or de-registration process if unsuccessful.

Advanced registration functions can be performed with administrator handsets (ID 10 and 11) only.

Administrator handsets can be used for advanced registration functions as long as

Advanced Registration (Register to PRO base only)

Page 36

~36~

they are within range of the base station. The base station does not need to be in

registration mode.

De-register a handset ID by administrator:

Make sure that the administrator handset is within the coverage range of the base station.

Press administrator handset’s MENU (right soft key)

Press 9 to enter the handset administration menu.

Press 1 to enter the system setting menu.

Press 2 and enter the two-digit handset ID to be cleared.

Upon successful de-registration, the handset LCD will display “Done.” If unsuccessful, it will show “Message not received, try again”.

Obtain a specific handset ID:

If a particular handset ID is preferred over sequentially assigned IDs, the administrator can “tell” the base what the next ID assignment should be.

Press the administrator handset’s MENU (right soft key).

Press 9 to enter the handset administration menu.

Press 1 to enter the system setting menu.

Press 5 and enter the two-digit handset ID to be assigned next by the base.

If successful, the handset LCD will display “Done;” otherwise it will show “Message not received, try again.”

If the handset ID is already in use by another handset, the administrator will be alerted. In that case, the administrator can choose another ID or ask the handset having the desired ID to vacate by de-registering with the base.

Perform registration of the appropriate handset immediately after programming the ID to ensure that the ID is not assigned to another handset.

Remotely register a handset:

If the base is installed in the ceiling or other unreachable location, administrator handsets can perform remote registration.

Press the administrator handset MENU (right soft key)

Press 6 to enter registration mode.

Press 3 until the L1, L2, L3 and L4 LED come on.

Proceed with the handset registration process for additional handsets.

Notes:

1. De-registration by the administrator will disable a handset’s ability to use the

base station to make or receive phone calls. This also frees up the ID for future registration.

2. Handsets de-registered by the administrator can still make intercom calls to

Page 37

~37~

other handsets.

Up to seven handset groups (01-07) can be defined and registered to the PRO base. Individual handsets can decide which group(s) they want to join.

For example, if group 1 is the Customer Service group, group 2 is the Sales group, and group 3 is the Marketing group. If handset 11 wants to receive incoming rings for all Sales and Marketing related calls, handset 11 will need to “subscribe” to group 2 and group 3.

Group Selection:

Press MENU—5 to enter the handset Settings menu.

Press 2 to enter the Group Selection menu.

Press the ADD soft key and enter a two-digit group number (01-09) to add membership in a group.

Repeat for all desired groups.

Delete group selections by pressing the DELETE soft key and entering the group number.

Notes:

1. The handset can change group affiliations at any time.

2. The base (administrator) is not responsible for group

assignments. Consequently, it cannot de-subscribe a handset from a group.

While a telephone call is in progress, you can place the call on hold and transfer the call to another handset.

Press the HOLD soft key to put the call on hold.

Press the OPTION soft key to enter the feature list.

Press 2 and enter a two-digit handset ID to call another handset extension.

 10

Settings: 

1. Dial Prefix

2. Group Selection

 10

Groups

ADD DELETE

Handset Group Subscription

Call Transfer (Register to PRO base only)

Page 38

~38~

Un-announced Call Transfer:

Press before the destination handset answers. The call is automatically transferred to the destination handset.

Announced Call Transfer:

Speak to the destination handset.

Press the XFER soft key or to end the announcement. The call is then transferred to the destination handset.

Notes:

1. If the destination handset does not answer after handset paging

timeout, the call is routed back to the originating handset.

2. The above described call transfer” process is for DuraFon PRO handset-

to handset call transfers.

While a telephone call is in progress, you can place the call on hold and bring in another phone line or another handset for a 3-way conference.

Press HOLD (right soft key) to put the current call on hold.

Press OPTION (right soft key) to enter selection menu.

3-Way Conferencing with a second handset:

Press 2 and enter a two-digit handset ID to call another handset extension.

After the second handset answers, press CONF (left soft key).

Two handsets and one phone line can now talk simultaneously. Any one party can drop out of the 3-way conferencing, leaving the remaining two parties still connected.

3-Way Conferencing with a second phone line:

Press 1 and enter a phone number to call another phone line.

After the second line answers, press CONF (left soft key).

One handset and two phone lines can now talk simultaneously.

●

If one phone line hangs up, the handset continues talking to the remaining phone line.

3-Way Conferencing (Register to PRO base only)

Page 39

~39~

● If the user presses , the 2nd phone line will be dropped. The

handset and the first phone line continue conversation.

A handset can manually select the desired base station before accessing an outbound line.

Press MENU (right soft key).

Press 5 to enter the handset Setting menu.

Press 3 to enter Base Select mode.

Use the Up/Down key to scroll between on and off.

Make a selection (default = off), and press SAVE (left soft key).

Notes:

1. 3-way conferencing between 3 handsets is not supported.

2. Unlike 3-way conferencing provided by the phone company, 3-way

conferencing involving 2 phone lines will take up two physical lines, leaving only two lines left available for other handsets. The handset must have access to a second line.

Base Select (Register to PRO base only )

Notes:

1. When Base Select is on, you must a enter 2-digit Base ID after pressing .

2. The handset must be in range of the base station to initiate this procedure.

Call Waiting (Register to PRO base only)

A handset on an active call can be informed of the arrival of a new incoming phone call.

For example: Handset 15 has an active call on Line 1. A new call comes in on Line 4. The call is sent to handset 15 (because the caller enters extension number “15” when prompted, or the call is set to be routed to handset 15 when AA is disabled).

The base station recognizes that handset 15 is busy. Instead of announcing to Line 4 that handset 15 is busy, the base sends an alert to handset 15.

Upon receiving the alert, the handset sounds an audible double-beep alert and the LCD displays “New call on Line 4.”

Page 40

~40~

When enabled by the administrator, an automated attendant will greet an incoming telephone call.

The caller will be prompted by the greeting message to enter a two-digit extension number (handset ID) or press 0 for operator.

The greeting message is user-programmable. The handset ID that is designated as the operator is also user programmable.

● Default greeting/main outgoing message (OGM): “Please enter the extension number or press 0 for the operator.”

● Default operator: handset 10.

If the caller enters an invalid ID (no registered handset with that ID), the AA will ask for another handset ID with the announcement (OGM2): “The extension you entered is invalid, please try another extension or press 0 for the operator”.

If there is no entry timeout, the AA will announce (OGM3): “Please hold; your call is being transferred to the operator,” and automatically ring the

Handset 15 can:

a. Ignore the new call; continue talking to Line 1. b. Press Switch to switch to Line 4.

c. Subsequent pressing of will toggle between Line 1 and Line 4. d. Pressing while talking to either line will terminate that call and

automatically connect to the remaining line.

Notes:

1. This built-in call waiting is separate from the call waiting feature available from

the local phone company. The phone company provides call waiting switching on one phone line, while DuraFon’s call waiting functions on two separate phone lines.

2. This feature only works for 2 lines. If a third phone call comes in for the same

handset, the call will not be routed to the handset.

3. When establishing service with a local phone company, it is recommended to

order the “hunt group” feature for all your lines rather than the call waiting feature.

Auto Attendant (AA) (Register to PRO base only)

Page 41

~41~

operator handset.

If the destination handset does not answer (busy, power off, or out of range) after handset paging timeout, the AA prompts the caller for another extension number by announcing (OGM5): “The extension you’ve entered is busy or not available. Please enter another extension number or press 0 for the operator”

If the 2nd try is still not successful, the AA will announce (OGM4): “Sorry, nobody can answer your call right now. Please try again later, goodbye,” then disconnect the call.

When the DURAFON PRO base station is connected to wired PBX extension lines, calls addressed/routed to the AA operator can be sent back to the operator of the wired PBX system. From an administrator handset, a user can program up to 10 keys/digits to transfer the calls back to the wired PBX. This feature can only be enabled and pre-programmed by an administrator handset (handset ID 10 or 11). Consult with the wired PBX manual for operation instructions and the correct key sequence for transfer calls to the operator from an extension.

Notes:

1. Intercom calls are not routed by the Auto Attendant.

2. Routing messages OGM 2,3,4 and 5 are not user programmable.

3. The timeout for entering an extension number is 5 seconds.

4. Calls can be routed to either a handset ID or an extension number of the wired PBX system. There can be only one operator for the AA, which is either a DURAFON PRO handset or the wired PBX operator.

5. Call routing is limited at two transfers. That is, if both the 1st and the 2nd handsets do not answer, and the operator does not answer, the call will be terminated.

An administrator can change the following AA settings:

● Record/playback a new main greeting message.

● Set the number of rings before AA picks up a call.

● Turn on/off the AA line-by-line.

● Set the designated handset ID for AA disabled line(s). When AA is disabled for a particular line, that line can be dedicated to either an individual handset ID (10-99) or a group ID (01-07), which can then use that line for incoming and outgoing calls.

nced Operations

AA Configuration by Administrator (Register to PRO base only)

Page 42

~42~

● Designate a handset to serve as operator. This handset will answer unroutable calls or calls during which the caller chooses “Operator.”

From an administrator handset (handset 10 or 11), press MENU (right soft key).

Press 9 to enter the administration menu.

Press 3 to enter the AA setting menu.

Press 1 and follow instructions to record a new greeting message.

Press 2 to play back the current greeting message.

Press 3 to set the number of rings allowed before the AA picks up a call. Use the Up/Down key to choose between 2 and 9 rings.

Press 4 to turn AA On/Off. This can be done separately for each phone line by using the Up/Down key to scroll through Line 1 to Line 4, and press On or

Off soft key to turn AA On/Off. If turning off the AA may be useful when the

line is not used by a group of people, or when an external answering machine is to be attached to the line.

Press 5 and select from the following two options to set an operator handset for the AA:

Handset: assign a specific handset as operator by entering a two-digit handset ID (default=Handset 10) as operator for all calls addressed to the operator when AA is on.

PBX: transfer calls to be answered by the operator back to the designated wired PBX operator. System administrators must know the proper programming and call transfer feature code (available from the user manual of the wired PBX system) in order to perform this function correctly.

Example: route a call back to the PBX system by pressing “ — 7 — 0 — 1 — 8 — 3 — 0 .” (Press the Flash, then the call transfer code “70,” immediately followed by the extension number “1830.” Confirm the set up using the SAVE (left soft key).

Notes:

1. Only an administrator can change AA settings.

2. Because AA settings are stored on the base station, the handset must be in range of the base to make changes.

3. The maximum recording time for the greeting message is 128 seconds.

4. Allowing each line’s AA to be turned on or off separately is useful if different lines are used for different purposes.

5. When AA is disabled, the line can be dedicated to either an individual handset

Change AA Parameters (Register to PRO base only)

Page 43

~43~

ID or a group ID.

6. The operator can be any individual handset or a group; it doesn’t need to be an administrator handset (handsets 10 and 11).

7. The minimum number of rings before the AA picks up cannot be lower than two for the purpose of receiving the Caller ID message.

Line Dedication (Register to PRO base only)

Line dedication function can be performed by administrator handsets (IDs 10 and

11) only.

(By default all incoming calls will ring all handsets.)

Press MENU— 9 — 2 — 2 for the Line Dedication setting.

The LCD will first show line 1 and line status. If you wish to dedicate line 1 to a specific handset or group, you need to press OK. To select lines 2–4 use

Up/Down key

After choosing a line, the display will read YES and NO. Select YES, to enter the appropriate handset ID or group ID. If you choose NO, it will go back to Line Setting menu.

Notes:

1. When entering the line dedication setting, the LCD will show the current selected line and status. If the line is already dedicated to a specific handset or group, the display will indicate the handset or group ID. If the line isn’t dedicated to a specific handset yet, the display will read “ALL HS.”.

2. When setting up line dedication, make sure the handset or group ID is correct to avoid losing calls sent to a DuraWalkie handset or invalid ID.

3. Handsets dedicated to a port will receive calls from non-dedicated lines as well as the handset’s dedicated line. Use line dedication for separate groups on other lines to further manage calls.

Line Selection (Register to PRO base only)

Press MENU— 5— 8 while the phone is in standby to enter the Line Select menu.

Use the Up/Down key to switch between On and Off settings; the default is Off.

If Line Selection is set to On, the handset LCD display will prompt a user placing a

the

Page 44

~44~

call (with or by entering a phone number and pressing and will show available options (1–4). Select from one of the available lines (i.e.

press 1 to select line 1 and press 2 to select line 2).

This feature is also supported when selecting a second line during call conferencing.

to “Select Line”

)

Change System and Line Settings by Administrator (Register to PRO base only)

Several system parameters can be changed by the administrator..

From an administrator handset (10 or 11):

1. Press MENU (right soft key).

2. Press 9 to enter the administration menu.

3. Press 1 to enter the system setting menu.

a. Dial Tone:

Press 1 to set up the dial tone to be either “Tone” or “Pulse.” Press 1 to choose “Tone” or press 2 to choose “Pulse.”

b. Flash Time:

Press 2 to set up the flash time from 100ms, 200ms, to 900 ms (9 levels to choose from.) For example, press 2 if the desired flash time is 200ms.

c. Line Detect:

Press 3 to set up the line detect to be either “On” or “Off.” Press 1 to choose “On” or press 2 to choose “Off.”

d. Clear Handset ID:

Press 4 and enter a two-digit handset ID when prompted to clear this ID for later assignment.

e. Set Next Handset ID:

Press 5 and enter a two-digit handset ID when prompted. This is the ID that will be given out by the base to the next handset registering with the base.

4. Press 2 to enter the Line Setting menu.

a. Enter the Base ID (00–07) to access base. b. Press 1 to enter the broadcast setting menu.

 Press OFF (right soft key) to disable broadcasting function  Press ON (left soft key) to enable broadcasting function.

c. Press 2 to enter Line Dedication setting.

 Select the base’s line and press CHANGE (right soft key)  Line Dedicate confirm:

Press NO (right soft key) to go back to the Line Setting Menu. Press YES (left soft key) then enter the extension number.

Page 45

~45~

Note: De-registration by the administrator will disable a handset’s ability to use the base station to make or receive phone calls. This also frees up the ID for future registration.

You can store up to 90 entries in the phonebook. Each entry can contain a phone number or handset ID (up to 28 digits) and a name (up to 14 characters). (On a DuraWalkie, each entry can store 2 digits; a handset ID or a group ID.)

To access the phonebook, press MENU followed by 2 or scroll with the Up/Down key when the handset is in standby mode.

To add a new entry:

Press the ADD soft key.

Enter a phone number when LCD prompts “Number?” Use the DELETE soft key to delete the last digit entered. Press SAVE when the number is complete.

A prompt will appear requesting a name corresponding to the phone number.

(1)

Press SAVE to save the phone number without a name. All records without a name will be placed on top of the list, in the order in which they are entered.

(2)

To enter the name, press the corresponding keypad number one or more times according to the order of the character on the key.

(3)

Use DELETE to delete the last character entered. When completed, press SAVE to confirm your selection.

Notes:

1. When entering a phone number, the cursor automatically advances to the

next digit field. Use the Up/Down key to move the cursor backward or forward to insert or delete.

2. When entering a name, the cursor automatically advances to the next

character field if you press a different key for the next character. If you need to enter consecutive characters from the same key, you can wait for the cursor to advance or use the Up/Down key to move the cursor backward or forward manually. Also use the Up/Down key to move the cursor to insert or delete.

Phonebook Operations (Register to PRO base only)

Page 46

~46~

3. By default, all letters are entered in the upper case. Use ＊ to toggle between

upper and lower cases.

4. A “Pause” entry represents a 2.8 second delay in dialing the following digits,

which is useful when calling a sequence of segmented numbers (e.g., access code, credit card number, auto-attendant entries, etc.) Pause is entered by pressing ＊ twice (the LCD displays P). Entering pause twice (PP) will result in

5.6 seconds pause in the dialing.

Entries are alphabetically sorted and stored as a list in ascending order (A to Z) from the top of the list.

If the phonebook is entered from the menu, the first entry displayed is from the top of the list.

If the phonebook is entered by pressing “Down.” the first entry displayed is from the top of the list.

If the phonebook is entered by pressing “Up,” the first entry displayed is from the bottom of the list.

The first line of the LCD display shows the name and the second line shows the phone number. If the phone number is longer than 14 digits, press

OPTION and select Option 3 to view the complete number.

To search for a record:

Use the Up/Down key to enter Phone Book mode.

Press a key that corresponds to the first character of the name you are looking for.

For example, to search for “EnGenius,” press 3 once.

Use the Up/Down key to locate the exact record you are looking for.

To erase a phonebook entry:

Use the Up/Down key or the alphabetical search method to locate the record to be erased.

Press OPTION to enter the editing menu.

Press 1 to erase the designated phone entry.

The LCD will ask, “Are you sure?” Press YES to confirm your change.

To edit a phonebook entry:

Use the Up/Down key or the alphabetical search method to locate the record to be edited.

Press OPTION to enter the editing menu.

Press 2 to edit the designated phone entry.

Dial from display:

Page 47

~47~

Press or to dial the phone number or handset ID displayed.

10.

To transfer a phonebook:

To transfer a phonebook, both parties first have to enter phonebook transfer mode:

Press OPTION— 4 or use the Up/Down key when the handset is in phonebook mode.

Sending the phonebook: press 1 to enter sending mode.

(1) Either press TX ALL (left soft key) to transfer all phonebook entries

to another handset(s), or press TX ONE (right soft key) to transfer one entry to another handset(s).

(2) Press the 2-digit handset ID or group ID of the recipient(s), then

select phonebook entry or entries to be transferred. Re : “00” means all handsets

(3) During phonebook transfer, the LCD will display “Sending” a and 2-

digit countdown indicating the number of phonebook entries waiting to be sent.

Receiving the phonebook: press 2 to enter receiving mode.

(1) When the handset enters receiving mode, the LCD will show

“Ready”.

(2) When the handset is ready to receive the phonebook, the LCD will

display “Get phonebook from Ext. # : xx.”

(3) As each entry is received, the handset will beep.

(4) A 2-digit countdown on the LCD will indicate the number of

phonebook entries waiting to transmit.

Interference on a wireless network may cause errors in phonebook transmission. If this occurs, the LCD will display the message: “Error! Bookmark not defined.”

Page 48

~48~

Notes: Character Table:

Key

Characters and Orders

‘ + , . ＊ ( ) & 1

A B C 2

D E F 3

G H I 4

J K L 5

P Q R S 7

T U V 8

W X Y Z 9

＊

Toggle case when in character editing ＊ P (Pause) when in number editing

Space – when in character editing # when in number editing

Page 49

~49~

Programmable PBX Options (Register to PRO base only)

When the DuraFon PRO base unit is installed behind a PBX system, it is feasible to pre-program some PBX features along with their feature codes into the system.

Up to nine frequently used PBX feature codes can be preprogrammed. To name and enter PBX feature codes:

Press MENU (right soft key) while the handset is in standby.

Press 5 followed by 9 to enter the “PBX Options” menu.

Press ADD to edit a PBX feature to be programmed.

Key in the name of the PBX features (see procedures for editing a phonebook entry; e.g., PBX Transfer. Press SAVE to confirm your entries.

Key in the feature code of the corresponding PBX feature; e.g.,“Flash*70”. Press SAVE to confirm the entry.

The first PBX feature and the corresponding feature code you enter will appear on the LCD screen. (In the LCD display, “F” represents the Flash signal.)

Press OPTION to Erase or Edit the PBX feature you program into the system.

Repeat the same operation to edit the second and even the third PBX feature that you will use frequently.

To use pre-programmed PBX features during a call:

Press OPTION while the handset is in talk mode .

2..

Press the number of the function you want to perform; e.g., press 1 to perform “PBX Transfer” function.

3. Press to return to standby mode.

 10

Settings: 

8. Line Select

9. PBX Options

 10

Empty

ADD

 10

Feature Name? Caps = *

SAVE DELETE

 10

Feature Code?

SAVE DELETE

 10

PBX Transfer F*70

ADD OPTION

 10

00:00:16 Volume:4

OPTION HOLD

 11

1. PBX Transfer

0. Mute

Page 50

~50~

Notes:

1. This feature will be especially useful if the DuraFon PRO base unit is connected to a PBX system.

2. Only the “Mute” function will be displayed if you have not preprogrammed any PBX features into the system.

3. The DuraFon PRO’s programmable PBX options may not function with all PBX/Key systems due to the diversity of various proprietary systems.

DuraFon PRO and DuraWalkie both have the broadcast function, enabling them to broadcast to another handset without going through the base station as long as the handsets are registered to the same system However, when setting up a multi-base system, the broadcast feature may not be available due to the coverage range. In that case, you can use “Broadcast through PBX” to broadcast.

From an administrator handset (handset 10 or 11):

Press MENU(right soft key).

Press 9 to enter the administration menu.

Press 2 to enter the Line Setting menu.

Enter Base ID (00–07) to access base.

Press 1 to enter Broadcast settings.

(1) Press the Up/Down key to select L3 or L4 (The current

status will be displayed on the LCD.)

(2) Press CHANGE to enter the setting mode; the base ID will

be displayed on the LCD.

(3) Press On (left soft key) to enable the broadcast function.

Press Off (right soft key) to disable the broadcast function.

(4) After enabling broadcast, press On (left soft key) to enable

the AA. Press Off (right soft key) to disable the AA.

(L3 and L4 can each be set as broadcast lines. Repeat the steps above to enable the second broadcast line.)

When calling through line 3 or 4, the caller will be prompted by the greeting message to enter a two-digit extension number (01 –07 for group ID; 10–99 for handset ID; 00 for all).

● The greeting message is “Please enter the extension

Broadcast through PBX (Register to PRO base only)

Page 51

~51~

number.”

● If there is no entry after 5 seconds, the broadcast will be pushed to all handsets.

Notes:

1. Lines 3 and/or 4 can be reserved for the broadcast function.

2. For a single broadcast port, reserve line 3 for broadcast and dedicate (see pg.

46) line 4 to a non-existent handset (e.g., 99).

3. With a base unit configured with a single broadcast port, lines 1 and 2 may be

used as standard telephone ports or lines.

4. For dual broadcast ports, reserve lines 3 and 4 for broadcast and dedicate lines

1 and 2 to a non-existent handset (e.g., 99).

5. Broadcast is limited to 30 seconds.

Page 52

~52~

UHF Frequencies and Codes

These freqency display numbers are equivalent to Motorola CLS/CPL frequency positions. Each bandwidth uses 12.5KHz.

Display

Number

Frequency (MHz)

464.5000

464.5500

467.7625

467.8125

467.8500

467.8750

467.9000

467.9250

461.0375

461.0625

461.0875

461.1125

461.1375

461.1625

461.1875

461.2125

461.2375

461.2625

461.2875

Display

Number

Frequency (MHz)

461.3125

461.3375

461.3625

462.7625

462.7875

462.8125

462.8375

462.8625

462.8875

462.9125

464.4875

463.5125

464.5375

464.5625

466.0375

466.0625

466.0875

466.1125

466.1375

Display

Number

Frequency (MHz)

466.1625

466.1875

466.2125

466.2375

466.2625

466.2875

466.3125

466.3375

466.3625

467.7875

467.8375

467.8625

467.9125

469.4875

469.5125

469.5375

469.5625

These intererence eliminator codes display numbers are equivalent to Motorola CLS/CPL. display numbers. “0” disables interference elimiator codes.

Display

Number

Code (Hz)

67.0

71.9

74.4

77.0

79.7

82.5

85.4

88.5

91.5

94.8

Display

Number

Code (Hz)

97.4

100.0

103.5

107.2

110.9

114.8

118.8

123.0

127.3

131.8

Display

Number

Code (Hz)

136.5

141.3

146.2

151.4

156.7

162.2

167.9

173.8

179.9

186.2

Page 53

~53~

Display

Number

Code (Hz)

192.8

203.5

210.7

218.1

Display

Number

Code (Hz)

225.7

233.6

241.8

250.3

Display

Number

Digital Code

023

025

026

031

032

043

047

051

054

065

071

072

073

074

114

115

116

125

131

132

134

143

152

155

156

162

165

172

Display

Number

Digital Code

174

205

223

226

243

244

245

251

261

263

265

271

306

311

315

331

343

346

351

364

365

271

411

412

413

423

431

432

Display

Number

Digital Code

445

464

465

466

503

100

506

101

516

102

532

103

546

104

565

105

606

106

612

107

624

108

627

109

631

110

632

111

654

112

662

113

664

114

703

115

712

116

723

117

731

118

732

119

734

120

743

121

754

Page 54

~54~

Main menu

Sub-menu

1.KeyGuard

2.PhoneBook

1.Dialed

2.Received

3.Missed

1.Ring Volume

2.Ring Tone

3.Key Volume

4.Key Tone

1.Dial Prefix

2.Group Select

3.Base Select

4.Clear

5.Naming

6.Contrast

7.Backlight

8.Line Select

9.PBX Options

0.Language

#.Walkie-Talkie *.Name Tag

6.Registration

7.BC/INT Type

5.Settings

4.Sound

3.Call Logs

9.Admin

8.Multi-base

Select Mode:

1.Add Base

Admin:

1.System

2.Line Setting

3.Auto Attndnt

1.Register

2.Deregister

3.Remote REG

1.WT On/Off

2.PA On/Off

Menu Operations (Register to PRO base only)

Page 55

~55~

Notes:

1. Only phone numbers are stored in the three call logs. Intercom calls are not

recorded.

1. Press MENU (right soft key) while the phone is in standby.

2. Press 1 to lock keypad (see KeyGuard).

3. Press 2 to view, search, erase, edit and transfer the phonebook (see

Phonebook).

4. Press 3 to view the last 10 numbers called, received, or missed. Records can

be erased or edit/saved to the phonebook. a. Press 1 to view the last 10 phone numbers dialed, starting from the most

recent. Use the Up/Down key to scroll through the list. Press OPTION (right soft key) for options:

 Press 1 and confirm to erase the current record.  Press 2 to edit and save or save without editing into the

phonebook.

 Press 3 to view the complete number if the phone number is

longer than 14 digits.

b. Press 2 to view the last 10 phone numbers received, starting from the

most recent. Use the Up/Down key to scroll through the list. Press OPTION (right soft key) for options:

 Press 1 and confirm to erase current record.  Press 2 to view the arrival date and time of the call.  Press 3 to edit and save or save without editing into the

phonebook.

c. Press 3 to view the last 10 phone numbers received but not answered,

starting from the most recent. Use the Up/Down key to scroll through the list. Press OPTION (right soft key) for options:

 Press 1 and confirm to erase current record.  Press 2 to view the arrival date and time of the call.  Press 3 to edit and save or save without editing into the

phonebook.

The two-digit index on the upper right corner of the LCD display shows the call log location in ascending order, with 01 being the most recent call.

While viewing any of the three call logs, press DIAL (left soft key) to dial the phone number.

Page 56

~56~

2. Caller ID service is required from your local phone company in order to

receive phone numbers, names and time stamps on incoming calls. The Received and Missed Call Logs will register no incoming calls if caller ID service is not available.

3. The caller ID feature may not be supported by all PBX or Key systems’ analog

ports, check with your equipment provider

5. Press 4 to set sound-related settings: a. Press 1 to select ringer volume: Use the Up/Down key to scroll through six

options: Low, Medium, High, Vibrate, Vibrate and Ring, Off. Press SAVE (left soft key) to save selection. The default setting is High.

b. Press 2 to select ringer tone: Use the Up/Down key to scroll through four

options: 0, 1, 2, and 3. Press SAVE (left soft key) to save selection. The default setting is 0.

c. Press 3 to select the key volume when a key is pressed: Use the Up/Down

key to scroll through 3 options: High, Low, and Off. Press SAVE (left soft key) to save selection. The default setting is Low.

d. Press 4 to select the key tone: Use the Up/Down key to scroll through four

options: 0, 1, 2, and 3. Press SAVE (left soft key) to save selection. The default setting is 0.

6. Press 5 to change handset settings: a. Press 1 to set the dialing prefix:

 Use the Up/Down key to scroll and select on or off for the dialing prefix

feature. The default setting is Off.

 If “On” is selected, the handset is prompted to enter a prefix, up to 14

digits.

 To enter a prefix, use DELETE (right soft key) and the Up/Down key to

edit.

 When the dialing prefix feature is turned on, for each outgoing phone

call (except during redial or dialing by pressing the user whether to use the dialing prefix. The current prefix will be

displayed. Press YES (left soft key) add the prefix to the beginning of the number or NO (right soft key) to leave it out..

 This feature is especially useful for access code, calling card, and credit

card calls.

b. Press 2 to select a group. See Handset group Subscription. c. Press 3 to turn Base Select on or off. The default setting is Off. See Base

Select.

d. Press 4 to clear the call logs and phonebook:

 Press 1 and confirm to delete the entire phonebook.

the LCD will ask

)

Page 57

~57~

 Press 2 and confirm to clear the three call logs (Called, Received, and

Missed).

e. Press 5 to edit the name of a customer or line:

e-1. Press 1 to change the power-up LCD display. (Show, for example, the

customer name or other greeting message.

e-2. Press 2 to change the name of a line. When a call comes in, the LCD

will indicate the originating line.

 Use the Up/Down key to move the cursor backward or forward to

insert (the character to the left of the cursor) or delete (the character above the cursor, or to the left of the cursor if the cursor is to the right of the last character).

 Enter characters using the character table and method discussed in

the Phonebook section of this manual.

 Press SAVE (left soft key) to save the change.

f. Press 6 to change the LCD display contrast:

 Use the Up/Down key to scroll through values 1 to 8. Choose one that

is most suitable to you. The default setting is 6.

 Press SAVE (left soft key) to save the setting.

g. Press 7 to change the LCD backlight setting:

 Use the Up/Down key to scroll through three options: On, Off, and 20

Seconds. The default setting is 20 seconds (the backlight will automatically turn off after 20 seconds of inactivity).

 Press SAVE (left soft key) to save the setting.

h. Press 8 to change the line selection setting:

 Use the Up/Down key to toggle between On and Off. The default

setting is Off. When line selection is off, the call will default to the first available line.

 Press SAVE (left soft key) to save setting.

i. Press 9 to change the PBX options:

 Press ADD to edit a PBX feature. Key in the name of the PBX features

just like editing a phonebook entry.

 Press SAVE (left soft key) to save the setting.  Press OPTION and 1 followed by entering PBX options mode to erase

the PBX option.

 Press OPTION and 2 followed by entering PBX options mode to edit

the PBX option.

 Press OPTION and 3 followed by entering PBX options mode to

transfer the PBX options to other handset(s).

To transfer PBX Options, both parties have to enter the PBX Option mode:

Page 58

~58~

Sender:

Notes:

1. Different PBX makers use different analog codes to control PBX

function, like call transfer, call park, etc.; Please refer to your PBX maker’s manual for this information.

2. Errors may occur in PBX options and phonebook entries transferred wirelessly due to interference. Please re-enter manually if problems occur with an entry.

(1) Press 1 to enter sending mode. (2) Either press TX ALL (left soft key) to transfer all PBX options to

another handset(s), or press TX ONE (right soft key) to transfer a specific entry to another handset(s).

(3) Press 2-digit handset ID or group ID, then select all PBX

options or a specific entry to be transferred(“00” means all

handsets) While the PBX options are transmitting, LCD shows “Sending”, a 2-digit countdown on the LCD indicates the number of PBX options in the queue.

Recipient:

(1) Press 2 to enter receiving mode. (2) Once the handset is in receiving mode, the LCD shows

“Ready”.

(3) When you start to receive PBX options, the LCD shows “Get

PBX options from Ext. # : x ㎜ x.” While the PBX options are transmitting, a 2-digit countdown on the LCD indicates the number of PBX options in the queue.

j. Press 0 to change Language:

 Use the Up/Down key to scroll through options: English and

Portuguese. Default = Portuguese, meaning the LCD display shows in English.

 Press SAVE (left soft key) to save setting.

k. Press # to set Walkie-Talkie operation:

(1) Press 1 to enable/disable PTT key for UHF WT (walkie-talkie) (2) Press On (left soft key) to turn on the UHF WT function which could receive and transmit the broadcast via UHF band. Press Off (left soft key) to turn off the UHF WT function. The PTT key is used for digital band.

Page 59

~59~

(3) Press 2 to turn Broadcast On/Off:

Press REG button on new base.

Use Handset 10 or 11 to Add base: Press MENU— 8 — 1.

Enter 01–07 (base ID).

 Press On (left soft key) to turn on the broadcast function (including the

broadcast of handset to handset and base to handset).

 Press Off (left soft key) to turn off the broadcast function. When

Broadcast setting is “Off”, there is an icon indicated in the display, side of the battery icon.

(4) Press * to turn Name Tag On/Off:

 Press On (left soft key) to turn on the name tag function, when

receiving the incoming calls, the LCD will show the name which stored in phonebook.

 Press Off (left soft key) to turn off the name tag function.

7. Press 6 to register or de-register a handset: See Handset Registration.

8. Press 7 to set up the intercom or broadcast via repeater (see Repeater Setup).

9. Press 8 to add new bases. From an administrator handset (Handset 10 or 11)

you can add new bases 01–07. Maximum number of bases is eight (including master base 00). Before adding a new base, the handset must be registered to the master base (Base ID =00).

10. Press 9 to change system and Line setting: See System and Line Setting.

Page 60

~60~

Technical Specifications

General Specifications

Phone Mode

Walkie-Talkie

Mode

Frequency Range

902–928 MHz

461–469.5 MHz

Channel Number/Capacity

5 for UHF;

1 for 900 MHz

Channel Spacing

400 kHz

12.5 kHz

Number of System ID

65,535

PL Codes

DPL Codes

Multiple Access

Frequency

Hopping TDMA

FDMA

Duplex

Time Division

Duplex (TDD)

Half Duplex

Frequency Hopping Rate

100 per second

TDD Frame Length

10 ms

Number of Slots/Frame

Channel Coding

½ rate

Convolutional +

CRC

User Data Rate

128 kbps Duplex

Antenna Gain

0 dBi

2 dBi

Antenna Connector

Reverse SMA

Average Battery Life

90 hours

(Walkie Off)

27 hours (5/5/90)

Power Source

3.7V/2300 mAh Li-Ion Battery

Charge Current

850 mA

Charge Time

4 hours

Regulation Compliance

FCC Part 15 FCC Part 68

RSS-210

CS03

FCC Part 90

Operating Temperature

-10–+60 °C

Charging Temperature

0–+40 °C

Storage Temperature

-40–+70 °C

Humidity

0 % –95 %

IP Rating

IP55

Dimensions without Antenna (H x W x D)

142 x 60 x 38mm

Weight

256.5 g

Notes:

Page 61

~61~

1. NA = Not Applicable.

2. The manufacturer reserves the right to change designs and specifications without

notice.

Page 62

~62~

Index

2-WAY INTERCOM, 15

3-Way Conferencing, 38

Adjusting Receiver (Earpiece) Voice Volume, 29 Administrator Features, 18

Battery, 6, 11, 14, 17, 21, 22, 23, 31, 60 Broadcast, 15, 18, 23, 26, 27, 45, 50, 51, 52, 59, 60 Broadcast through PBX, 50 Broadcasting a group of handsets, 26 Broadcasting an individual handset, 27

Call Conferencing, 18 Call Hold, 17 Call in-progress, 14 Call timers, 17 Call transfer, 18, 19, 37, 38 Call Waiting, 15, 39, 40 Caller ID, 16, 17, 28, 43, 56 Cardiac pacemaker, 4 Charger Features, 21

De-registration, 35, 45 DND, 17 Do Not Disturb (Silent Ring), 30 DTMF, 18

Electric shock, 5 Equipment Checklist, 11

FCC, 7, 8, 9, 64 FDA, 4

Flash time, 19, 44

Group ID, 15, 43, 47, 59

Handset and charger installation, 22 Handset charging slot, 21 Handset features, 14, 16 Handset Group Subscription, 36, 57 Handset ID, 14, 27, 28, 29, 34, 35, 36, 37, 38, 40, 41, 42, 43, 50 Handset Registration, 22, 34, 60 Handset to Handset Calls, 26 Hearing Aid, 4

Idle mode, 23

KeyGuard, 30, 31, 56 Key tone, 17

Line Dedication, 43 Line Indicator, 14 Line Selection, 44

Multiple handset registration, 16

Phonebook, 45

Registration, 34 Regulatory Information, 7 REN, 64 Ringer, 15 RSSI, 14

Safety Instructions, 4, 6

Page 63

~63~

Speaker phone, 14

Technical Specifications, 61 Three Call Logs, 17 To Call back from Call Log, 31

To View Missed Call(s), 31 Two-Digit Address Index, 14

Vibrator, 16

Page 64

~64~

FCC Part 68 Statement

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of DuraFon PRO base station is a label that contains, among other information, a product identifier in the format US: SNIW403BFS2. If requested, this number must be provided to the telephone company.

Applicable connector jack Universal Service Order Codes (“USOC”) for the

Equipment is RJ11C.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US: SNIW403BFS2. The digits represented by 0.3 are the REN without a decimal point (e.g., 03 is a REN of 0.3).

If this DURAFON-UHF-HC causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this DuraFon-UHF-HC, for repair or warranty information, please contact:

Page 65

~65~

Company: EnGenius Technologies, Inc. Address: 1580 Scenic Ave., Costa Mesa, CA 91709

Tel no.: 714-432-8668

If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

WHEN PROGRAMMING EMERGENCY NUMBERS AND (OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:

1) Remain on the line and briefly explain to the dispatcher the reason for the call.

2) Perform such activities in the off-peak hours, such as early morning or late

evenings.