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User Manual
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DuraFon Roam BSC
Long-Range SIP Cordless System Controller
EnGenius Customer Service
http://www.engeniustech.com/
Table of Contents
Regulatory Information ........................................................................................... 4
Federal Communications Commission (FCC) EMC Statement ............................ 4
IC Interference Statement .................................................................................. 4
Equipment Checklist ................................................................................................ 5
DuraFon Roam BSC Illustration ............................................................................... 6
System Architecture ................................................................................................ 7
System Features(including DuraFon Roam BU and DuraFon Roam HC) ................. 7
Getting Started ...................................................................................................... 10
Signing up ......................................................................................................... 10
Logging On ........................................................................................................ 10
Registering Devices to Organization ................................................................. 12
Adding BSC from Inventory............................................................................... 12
Connect to DuraFon Roam ............................................................................... 15
System Settings ..................................................................................................... 17
IP Addressing .................................................................................................... 17
Time .................................................................................................................. 17
SIP Server .......................................................................................................... 18
SIP Accounts ..................................................................................................... 20
Base Station ........................................................................................................... 21
Handset ................................................................................................................. 23
Base Station Settings ............................................................................................. 31
FXO Settings ...................................................................................................... 31
FXO Number Settings ........................................................................................ 31
Broadcast .......................................................................................................... 32
Dashboard ............................................................................................................. 33
Overview ........................................................................................................... 33
Controller .......................................................................................................... 35
Call .................................................................................................................... 36
RSSI ................................................................................................................... 37
Topology ................................................................................................................ 38
Statistic .................................................................................................................. 40
Summary ........................................................................................................... 40
Base Station ...................................................................................................... 40
Calls ................................................................................................................... 41
Event Log ............................................................................................................... 43
Tools ...................................................................................................................... 44
Firmware ........................................................................................................... 44
Upgrade BSC ................................................................................................ 44
Upgrade Base ............................................................................................... 46
Upgrade Handset ......................................................................................... 48
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Schedule Upgrade ........................................................................................ 50
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Backup & Restore ............................................................................................. 50
Reset & Reboot ................................................................................................. 51
Phonebook ........................................................................................................ 52
Email Notification ............................................................................................. 56
Technical Specifications ......................................................................................... 58
Index ...................................................................................................................... 59
Regulatory Information
Federal Communications Commission (FCC) EMC Statement
This device complies with Part 15 of FCC rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that
may cause undesired operations.
WARNING!
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at
his own expense.
IC Interference Statement
The following information applies if you use the product within Canada area.
Industry Canada ICES Statement
CAN ICES 003 (Issue 7)
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Equipment Checklist
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DuraFon Roam BSC Illustration
In a DuraFon Roam BSC package, please find the following components:
a. DuraFon Roam BSC x 1
b. Screw pack x 1
c. Quick Guide
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System Architecture
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System Features(including DuraFon Roam BU and DuraFon Roam HC)
SIP
• Voice codec: G.711a, G.711u, G.729A
• SIP protocol: RFC3261
• DTMF: RFC2833, SIP INFO Hold: RFC3264
• Transfer: RFC3515, RFC3891, RFC3892
• Support Outbound Proxy
• DNS SRV Support
Long-Range
• 200,000 sq. ft. In-Building Office Penetration (office)
• 1,000,000 sq. ft. of Warehouse Coverage
• 3,000 acres of Farm, Open Land Coverage
•
• Durable
• Tested to withstand 6-Foot Drops, Over 50 Times onto Concrete Floors
Handset Features
• Cordless telephone
• 2-Way Radio
• User Handset Naming
• Keypad Lock
• Speakerphone
• Caller ID
• Call Waiting
• Vibrate Mode
• Line Select
• Call Logs – Dialed & Received
• Redial
• Speed Dial
• Call Hold
• Call Transfer
• Wireless PBX Function Sharing
• Wireless Phone Book Sharing
• Silent Ring
• Mute
• Wired Headset
• Blue Tooth
• 900 MHz, DSS, Frequency Hopping
• Selectable Handset Grouping (7 groups)
• User Programmable PBX Functions
• Phone Book Supports 50 Entries
• Intercom (Handset-to-Handset), no group chatter
• PTT Broadcast (One-to-Many)
System
• 900MHz(902~928MHz)
• Multi-Cell Architecture
• Roaming & Handover
• Multi-Base up to 8
• 1 LAN and 1 PSTN Ports per Base Unit
• Multi-Handset up to 90
• Removable Base Antenna
• Flexible Port Dedication: Single, Group or All
• Standard SIP Protocol Connection
• Remote Configuration via EnGenius Cloud
• Any Analog Line Connection: Landline, ATA, Cellular, VoIP or Satellite
• Supports Ring Groups & Hunt Groups
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• Type I/II Caller ID (FSK and DTMF)
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• Visual Message Waiting Indication (VMWI) for PSTN
• Conference Calling
• Modifiable Flash and DTMF Tone Timing
• Secure, Digital Spread Spectrum w/Frequency Hopping Technology
• EnGenius Cloud Remote Access
Battery & Charger
• Li-Ion Technology
• 6-Hours of Talk Time
• 50-Hours of Stand-By Time
• Desktop Charger Supports Handset & Spare Battery Charging Slots
• 4-Hour Recharge Time
• Battery Hot-Swap While Call is On-Hold
Optional Equipment
• External Base Antenna Kits: Optional indoor or outdoor antenna with 20 meter
loss LMR-400 cable
• Lighting Protection Kit
• Antenna Splitter
• DuraPouch Phone Case
DuraFon Roam Value
• No Monthly Bill (like cellular)
• No Per Minute charges (like cellular)
• No Contracts (like cellular)
• No Annual FCC License Fees (like 2-way radios)
• No Extensive Infrastructure Installation (like wireless networking, Wi-Fi phones)
• No QoS Concerns
• No Wireless Network Interference
Manufacturer’s Part Numbers
• DuraFon Roam BSC (Controller)
• DuraFon Roam HC (Handset)
• DuraFon Roam BU (Base Station)
Getting Started
Install and connect DuraFon Roam BSC and BU to a PoE switch inside your
company’s network which is able to access to internet.
Re: Connecting the line port of BU to PSTN network as a backup.
Signing up
Before you start to manage EnGenius DuraFon Roam BSC, you must first sign up for
the service.
Registering EnGenius Cloud is similar to other web-based platforms and can be
done either with a social media account (e.g. Google or Facebook) or by creating an
account from scratch. You will need to provide your email address, company name,
physical address, and phone number. Furthermore, you must determine the
country in which your account will be hosted. That is, all relative device
information, user configurations, and client statistics will be kept in the
corresponding region of servers (Oregon for US and Frankfurt for other countries).
This enables EnGenius Cloud to protect customer data and comply with
requirements like GDPR for customers within the European Union.
Logging On
Once your account has been created, you can login to EnGenius Cloud in the
following steps:
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1. Open a web browser to https://cloud.engenius.ai/ . This will bring up the main
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login page.
Registering Devices to Organization
Register a DuraFon Roam BSC to EnGenius Cloud inventory by using the serial
number located on the device.
Firstly, navigate to Inventory & License, click “Register Device”.
2. Enter your EnGenius Cloud email address and password and click the Sign in
button.
3. For EnGenius Partner who has account on EnGenius Partner Portal already, you
can simply click on "E Partner" button, and EnGenius Partner Portal will pop up
login page for you to use Single-Sign-On capability of Partner Portal to log on to
EnGenius Cloud
4. For Google and Facebook users, you can also click on "Google" or "Facebook"
button to use your account on Google and Facebook to log on to EnGenius Cloud
5. EnGenius Cloud will create a new default Organization and Network for every
new account based on the email address as unique user identification. (Note: If
someone is invited to an Organization or Network, this account won't have
default Organization and Network.) If you have multiple accounts created on
EnGenius Cloud, EnGenius Cloud will merge your accounts based on the "email
address" of the account. For example, if you have created a new account on
EnGenius Cloud using the same email address as your google account, then you're
able to login to this email account either through Google account authentication
with Google account password or through EnGenius Cloud Login with the
password while you created the EnGenius Cloud account.
Registering devices with a serial number is easy. Just enter the serial numbers of
your devices, one per line, click the “Register” button.
Adding BSC from Inventory
Navigate to DuraFon Roam
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Click “Add from Inventory”
Select BSC then click Apply
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Connect to DuraFon Roam
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Navigate to DuraFon Roam
Click Connect
Entering GUI of BSC
Now the DuraFon Roam is ready for networks configuration、device
management and event/log analysis.
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System Settings
IP assigned
by DHCP
server
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Before start using the DuraFon Roam, please make sure the related network
settings are well setup.
IP Addressing
Navigate to System Settings > IP Addressing
By default is DHCP, the BSC is assigned an IP address dynamically by the DHCP
server. If somehow it can’t be assigned the IP address from the DHCP server, it
will roll back to default static IP 192.168.1.156 for the base unit automatically.
You can set static IP 192.168.1.x to your PC/NB, so that they would be able to
access web of this BSC.
IP Address
Or using 192.168.1.156
Username / Password admin / admin
After finishing all settings, click Apply to take effect.
Time
Navigate to System Settings > Time
Check the default of Time Setting in “Auto” and NTP server Time server with
“pool.ntp.org”, then click “Apply” to take effect.
After finishing all settings, click Apply to take effect.
SIP Server
Navigate to System Settings > SIP Server
Click to set up advanced SIP settings.
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After finishing all settings, click Apply to take effect.
SIP Accounts
Navigate to System Settings > SIP Accounts
Re:
Basic
SIP Transport Default: Automatic. According to the requirement of
SIP server, you can select UDP or TCP or TLS.
STUN When the BSC is located behind a NAT, you can set
STUN server to discover its public IP.
DNS SRV The BSC is used a hosted device connected to ITSP,
DNS SRV record type may be required in some service
providers.
When DNS SRV is activated, DNS is assigned to 8.8.8.8
(google DNS)
Advance
DTMF Default: RFC2833
Primary Codec
Secondary Codec
QoS When activate this QoS, it will add the QoS
Allow SDP NAT Rewrite In some cases, i.e. connected with NAT or VPN, to
RTP Ptime RTP packetization time is required to synchronize
User-Agent Header For security in some SIP servers, they may authorize
Registration Expire Expire time of SIP registration
Session Timer Enable/Disable SIP Session Timer
G.711 u-law or G.711 a-law is suggested. If you select
G.729 Codec, the SIP call will not support 3-way
conference.
parameters in message(following 802.1p, priority 6)
enable this option to have the IP address in UDP
message bodies rewritten and routed correctly.
when using a P2P call.
the specific user-agent string.
Click to edit the SIP account
Click Add SIP Account to increase new account
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After finishing all settings, click Apply to take effect.
Base Station
Navigate to Base Station
If your PC/NB displaying “No EnGenius Base Station discovered in same
network!”, It means the base station list is empty, please make sure the base is
well connected to intranet, and can be discovered by BSC.
Once the base station connected to intranet, click the “Discover Now” to find
new base station(Or simply wait for a few seconds, GUI will update
automatically).
Click “Manager”, the base station will be registered to BSC with “Managed”
Mode.
Click the to change the Name of base stations.
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Handset
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Navigate to Handset
If your PC/NB displaying “No EnGenius handset registered”, it means the
handset list is empty, please register handset(s) first.
Click “Add Handset” to register new handset(s)
Assign Handset ID and Handset Group, click “Next”. At the same time, press
MENU (softkey) on handset > > 6.Registration > 1.Register
Handset is registering to base
When handset registered completely, click “Done” to finish process.
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Re：In case registration failed, please check your registration process and do it
again.
Select handset ID, click “De-register”. At the same time, press MENU (softkey)
on handset > 6.Registration > 2.Deregister
Click “Deregister” to remove a handset
Select Handset ID, click “Deregister”. At the same time, press MENU (softkey)
on handset > 6.Registration > 2.Deregister
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Handset deregistered. Click “Done” to finish process. Or click “Deregister
Another” to go ahead for another deregistration.
After editing “Name”, “Group” and “Base subscribe”, click “Apply” to take effect.
Click to edit the handset, including handset’s name, group and subscribed
base. Click Apply to take effect.
Delete handset
In case a handset is not working for some reason, you can’t deregister it. You
can click to remove it from the system. The handset ID will be removed and
become available for use again.
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Click icon of handset 12
Click “Apply” to remove handset 12
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Base Station Settings
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FXO Settings
DuraFon Roam base station implement a FXO port for emergency backup,
please setup the related parameters before using it.
Broadcast
DuraFon Roam handset is not only able to make peer to peer broadcast, but also
broadcast via base station.
When enabling broadcast over base, you can assign individual bases for
broadcasting. If enabled, broadcasts will always utilize enabled base(s) for
broadcast.
FXO Number Settings
You can assign the PSTN inbound call received by dedicated handset/group
handset/all handsets. Also the outbound call called via dedicated handset/group
handset/all handsets.
Broadcast via base stations can be enabled also via the FXO port of the base,
allowing non-DuraFon Roam users to broadcast to DuraFon Roam handsets by
calling the base’s FXO port.
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Dashboard
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Dashboard of DuraFon Roam provides you an overall picture of whole system
operating status, the details including overall usage、BSC status、Call status
and RSSI status.
1) “TOP CALL TIMES(Handset)”
2) ”TOP CALL NUMBERS(Handset)”
Overview
Click “Overview”, you can check “Call number” and “Call time” with all bases, or
dedicated base.
Also you can check at three periods: Last Hour、Last Day and Last Week.
When scrolling down, you can check the following six charts：
3) “TOP CALL TIMES(FXO)”
4) ”TOP CALL NUMBERS(FXO)”
5) “TOP Use(Base)”
6) “CALL DISTRIBUTION(SIP vs FXO)”
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Controller
Click “Controller”, you can check the following system status:
1) Device ：including Device Name、Series Number、MAC、Current Local
Time、Uptime and Firmware Version.
2) Memory：including Total Available、Free、Cached and Buffered.
Call
Click “Call”, you can check the current call status in both base station and
handset.
Ex. Checking from base 3, handset 11 call to handset 12.
3) CPU loading
4) eMMC ：including Used and Free Up Space.
5) LAN：Including IP Address、Subnet Mask、Gateway、Primary DNS and
Secondary DNS.
6) Process：VoIP System (asterisk)、BSC Status Monitor (bsc_monitor) and
Network Management System (nmsconfd)
7) If Process indicator signals “Error”, simply click Restart
Ex. Checking from handset, handset 11 making the outgoing call, and handset 12
receiving the incoming call.
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Topology
Navigate to “Topology”, you can overall view the current connection between
base(s) and handset(s).
RSSI
Click “RSSI”, you can check the receiving radio signal strength of handset and
base. This info shows you the connection performance of handset and base.
When handset(s) is moving around, the handset will automatically hand-over
from one to the other base, the topology will update the connection
accordingly.
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Statistics
Summary
Navigate to Statistic, click “Summary”, you can view the various calls during a
time period, including Incoming Calls、Outgoing Calls、Intercom、Handover
and Broadcast.
Select time period.
Base Station
Navigate to Statistic, click “Base Station”, you can view the following info：
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Re：”Air Time” is the accumulated time when handset link to base. “Busy” is the
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frequency of base full loading. “Busy Time” is the accumulated time when base
full loading.
Select time period.
Select time period.
Calls
Navigate to Statistics, click “Calls” to view call statistics over a time period.
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Event Log
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Tools
Navigate to Event Log, you can view all events during a time period.
Select time period.
Firmware
Navigate to Tools > Firmware, you can check the current firmware version and
upgrade new firmware.
Download F/W
When you want to upgrade firmware for Base Station Controller (BSC) – Base
and Handset, please download the new firmware to your NB/PC first.
Upgrade BSC
Click “Browse…” to load the firmware (ie. the current version is v0.0.1.19), once
the new firmware loaded, the new firmware version will show on screen(new
firmware is v1.0.0.5), click “Upgrade Now” if you want to upgrade immediately.
It will 90 seconds to grade firmware.
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When firmware upgrade completely, you have to login from BSC again.
The default User ID & Password is admin/admin.
Upgrade Base
You can check the firmware version of Base by clicking drop-down menu.
Now the firmware is new version.
Choose the Base which needs to upgrade new firmware.
Re：The number 1 ~ 8 means the Base ID. The A means for all bases.
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Click “Browse…” to load the firmware (ie. the new firmware version is v1.0.0.5),
click “Upgrade Now” if you want to upgrade immediately.
Upgrade Handset
Same as Base, you can check the firmware version of Base by clicking drop-down
menu.
When firmware upgrade completely, you will see the new firmware
version(v1.0.0.5) showed on screen.
Click “Browse…” to load the firmware (ie. the new firmware version is v1.0.0.5),
click “Upgrade Now” if you want to upgrade immediately.
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When firmware upgrade completely, you will see the new firmware
version(v1.0.0.5) showed on screen.
Schedule Upgrade
In case you don’t want to upgrade immediately, you can setup a proper time by
setting “Time”, and click the device(Controller、Base or Handset).
After setting up, click “Apply” to take effect.
PS：You can check the status of last upgrade by click “View Last Status”.
Backup & Restore
Navigate to Tools > Backup & Restore.
You can back-up the Configuration & Log of BSC to NB/PC or Micro-SD card. Also
can restore the Configuration & Log of BSC from NB/PC or Micro-SD card.
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Reset & Reboot
Navigate to Tools > Reset & Reboot.
When system running abnormally, you can reset the system, or reboot it.
Click “Reboot”, BSC will take 90 seconds to restart.
Click “Reset”, followed by clicking “Apply” to reset BSC
Phonebook
Navigate to Tools > Phonebook, you can do the following:
1) Create a phonebook list
2) Edit a phonebook list
3) Delete a phonebook list
4) Push phonebook list to all handsets.
5) Export a phonebook to PC/NB.
6) Import a phonebook from PC/NB.
Create a phonebook list by clicking “Add Contact”.
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Enter Name and Phone Number, click “Apply” to take effect.
Delete a phonebook list by clicking “ ”.
Edit a phonebook list by clicking “ ”.
Push phonebook to all handsets by clicking “Push”.
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Click “Start Pushing Phonebook” to send phonebook list to all handsets.
Re: the default file name is “phonebook.csv”.
Retrieve and open phonebook file from NB/PC by clicking “Import”.
Save phonebook list to NB/PC by clicking “Export”
Email Notification
Navigate to Tools > Email Notification, you can setup a weekly email notification
to send the Event & Call Log list to a designated address.
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Below is an example when you receive the notification.
Technical Specifications
Hardware Specification
CPU:
Model: Qualcomm IPQ4019
Architecture: 32-bit
Clock Rate: ARM A7 Quad Core 717MHz
Hardware Encryption Acceleration: Yes
Memory:
System Memory: 1GB DDR3
Storage:
eMMC: 4GB (MLC)
Interfaces and LEDs
2 x 10/100/1000 Mbps RJ45 ports (1 x PoE)
1 x Micro SD Slot
1 x DC-Input Jack
1 x Reset Button
1 x Power LED (Orange)
2 x LAN LED (Green)
Mechanical & Environment
Dimension
100mm(L) x 60mm(W) x 23.4mm(H)
Weight (Without accessories)
103g
Operating:
Temperature: 0°C~40°C (32°F~104°F)
Humidity: 0%～90% typical
Storage:
Temperature: -40°C~80°C (-40°F~176°F)
Humidity: 0%～90% typical
Compliance Regulatory
FCC Subpart15 B
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Index
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Desktop Charger, 7
DHCP, 18
2
2-Way Radio, 7
9
900MHz, 7
A
Add from Inventory, 14
Antenna, 7, 61
B
Base Station, 11
Backup & Restore, 3, 53
Base, 2, 3, 7, 22, 25, 33, 36, 42, 46, 48, 49, 50, 52, 61
Blue Tooth, 7
Broadcast, 2, 7, 33, 42
BSC, 1, 2, 3, 5, 6, 7, 11, 13, 14, 17, 18, 20, 23, 25, 35, 38, 46, 47, 53, 54
C
Call Hold, 7
Call Logs, 7
Call Transfer, 7
Call Waiting, 7
Caller I, 7
Caller ID, 7
Codec, 20
Conference, 7
Controller, 1, 2, 7, 37, 52
D
Dashboard, 2, 35
DNS, 7, 20, 38
DTMF, 7, 20
Durable, 7
DuraFon Roam BU, 2, 7
DuraFon Roam HC, 2, 7
E
Equipment Checklist, 5
Email Notification, 3, 59
EnGenius Cloud, 7, 11, 12, 13
Event Log, 3, 45
F
FCC, 2, 4, 7, 62
Firmware, 3, 37, 46
Frequency Hopping, 7, 61
FXO Number Settings, 2, 33
FXO Settings, 2, 33
G
G.711a, 7, 61
G.711u, 7
G.729A, 7, 61
H
Handset Features, 7
Handover, 7, 42
Handset, 2, 3, 7, 24, 25, 26, 29, 35, 36, 46, 50, 52, 61
Headset, 7
I
IC, 2, 4
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Intercom, 7, 42
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RFC2833, 7, 20
Inventory & License, 13
IP Addressing, 2, 18
K
Keypad Lock, 7
L
LAN, 7, 38
Li-Ion, 7, 61
Line Select, 7
LMR-400, 7
Long-Range, 1, 7
M
Multi-Base, 7
Multi-Cell, 7
Multi-Handset, 7
Mute, 7
N
RFC3261, 7
RFC3264, 7
RFC3515, 7
RFC3891, 7
RFC3892, 7
Roaming, 7
RSSI, 2, 35, 39
RTP, 21
S
SDP, 20
Selectable Handset Grouping, 7
SIP, 1, 2, 7, 19, 20, 21, 36, 61
SIP Account, 21
SIP Server, 19
Speakerphone, 7
Speed Dial, 7
NAT, 20
P
PBX Functions, 7
Phonebook, 3, 55, 57
Proxy, 7
PSTN, 7, 11, 33, 34
R
Redial, 7
Register, 2, 11, 13, 26, 28
Regulatory Information, 4
Reset & Reboot, 3, 53
SRV, 7, 20
Stand-By Time, 7
Statistic, 2, 42, 43
STUN, 20
System Settings, 2, 18, 19, 21
T
Talk Time, 7
Time, 2, 7, 18, 21, 37, 52, 61, 62
Tools, 3, 46, 53, 55, 59
Topology, 2, 41
U
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User Handset Naming, 7
V
Vibrate Mode, 7
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