EnGenius DuraFon PSL User Manual

User Manual

Table of Contents

User Manual

Digital Long Range Cordless System

(Single Line DuraFon PRO System)

DuraFon PSL

EnGenius Customer Service

http://www.engeniustech.com/

http://www.engeniuscanada.com/

SAFETY INSTRUCTIONS .......................................................................... 4

GENERAL SAFETY INSTRUCTIONS ............................................................... 4

PRODUCT SAFETY INSTRUCTIONS ............................................................... 5

BATTERY SAFETY INSTRUCTIONS ................................................................ 6

REGULATORY INFORMATION .............................................................. 8

EQUIPMENT CHECKLIST...................................................................... 12

HANDSET ILLUSTRATION .................................................................... 14

HANDSET FEATURES.............................................................................. 14

BASIC HANDSET FEATURES ....................................................................... 15

ADDITIONAL HANDSET FEATURES............................................................. 17

ADMINISTRATOR FEATURES (REGISTER TO PRO BASE) ............................. 20

BASE ILLUSTRATION ............................................................................. 21

BASE FEATURES ...................................................................................... 22

BASIC BASE STATION FEATURES ............................................................... 22

ADDITIONAL BASE STATION FEATURES ..................................................... 23

BROADCAST .............................................................................................. 23

A. Broadcasting from Base to Handset ................................................ 23

B. Broadcasting from Handset to Base ................................................ 23

INTERCOM CALL ....................................................................................... 23

A. Intercom/2-Way from Base to Handset ........................................... 23

ADMINISTRATOR FEATURES ...................................................................... 24

CHARGER ILLUSTRATION ................................................................... 26

CHARGER FEATURES ............................................................................ 27

GETTING STARTED ................................................................................. 28

BASE STATION INSTALLATION ................................................................... 28

HANDSET AND CHARGER INSTALLATION ................................................... 31

BASIC OPERATIONS ............................................................................... 32

OPERATION MODES ................................................................................... 32

Caution

Your wireless telephone gives you freedom and flexibility to stay

A. Base Operation Modes .................................................................... 32

B. Handset Operation Modes ............................................................... 32

MENU TREE ............................................................................................... 33

MAKING A TELEPHONE CALL (FOR DURAFON PRO ONLY) ....................... 35

MAKING A 2-WAY/ INTERCOM CALL ......................................................... 35

Handset to Handset Calls ..................................................................... 35

MAKING A BROADCAST ............................................................................. 36

REDIAL (FOR DURAFON PRO ONLY) ......................................................... 37

RECEIVING A TELEPHONE CALL (FOR DURAFON PRO ONLY) ................... 37

RECEIVING AN INTERCOM CALL ................................................................ 38

ENDING A CALL ......................................................................................... 39

ADJUSTING RECEIVER (EARPIECE) VOICE VOLUME .................................. 39

PLACING A CALL ON HOLD (FOR DURAFON PRO ONLY) .......................... 39

MUTE ........................................................................................................ 39

DO NOT DISTURB (SILENT RING) .............................................................. 40

KEY GUARD .............................................................................................. 40

TO VIEW MISSED CALL(S) (FOR DURAFON PRO ONLY) ........................... 40

TO CALL BACK FROM CALL LOG (FOR DURAFON PRO ONLY) .................. 41

BATTERY RECHARGE AND REPLACEMENT ................................................. 41

ADVANCED OPERATIONS ..................................................................... 42

HANDSET REGISTRATION .......................................................................... 42

ADVANCED REGISTRATION: ....................................................................... 43

HANDSET GROUP SUBSCRIPTION ............................................................... 44

CALL TRANSFER (REGISTER TO PRO BASE ONLY) ..................................... 45

BASE SELECT (REGISTER TO PRO BASE ONLY).......................................... 45

VISUAL MESSAGE WAITING INDICATOR (VMWI) ..................................... 46

LINE DEDICATION (REGISTER TO PRO BASE ONLY) ................................... 46

LINE SELECTION (REGISTER TO PRO BASE ONLY) ..................................... 47

CHANGE SYSTEM AND LINE SETTINGS BY ADMINISTRATOR (REGISTER

TO PRO BASE ONLY) .................................................................................. 47

PHONEBOOK OPERATIONS ......................................................................... 49

REPEATER OPERATION............................................................................... 52

MENU OPERATIONS ............................................................................... 54

TECHNICAL SPECIFICATIONS ..................................................................... 63

Safety Instructions

in touch while you move around. However, when using your phone equipment, safety instructions should be followed to avoid the risks of fire, electric shock, injury to person, and damage to property.

General Safety Instructions

1. When using your wireless phone, ensure your safety and the safety of others:

a. Always watch where you are walking and standing. b. Don’t let a phone call distract you from working safely. c. If power goes out, it won’t work. Recommend backup power.

2. In an emergency: a. If an emergency occurs, dial the emergency phone number.

Remember: if you are in an area where your phone does not have a clear signal from the base, it is highly probable that the call may not go through. Locate the nearest landline telephone or other communications device to call for help.

b. Emergency calls may not automatically provide emergency

personnel with your name, phone number or location.

3. Notice to Hearing Aid Users: This phone system is compatible with inductively coupled hearing aids.

4. Notice to Cardiac Pacemaker Users: Preliminary studies done by the US FDA and others have shown that, although interference to the implanted cardiac pacemaker may occur when operating very closely, wireless telephones “do not seem to pose a significant problem for pacemaker wearers.” However, until more is known, FDA suggests that people with pacemakers may want to take precautions when using or carrying a wireless telephone to ensure that there is ample distance between the telephone and the pacemaker. Do not carry the handset in a breast pocket. If you have any reason to suspect that interference is taking place, turn off your handset immediately.

Product Safety Instructions

1. Read and understand all instructions.

2. Follow all warnings and instructions including those marked on the product.

3. Changes or modifications to this product not expressively approved by the manufacturer will void the warranty and the FCC authorization to operate the equipment. Use only manufacturer provided accessories.

4. Do not use the telephone near water. Never spill liquid of any kind on this product.

5. Unplug the product from the wall telephone jack and power outlet before cleaning. Do not use liquid or aerosol cleaners. Use damp cloth for cleaning.

6. Do not place this product on an unstable cart, stand, or table. The product may fall and cause personal injury or damage to the product or other property.

7. Power Outage: In the event of a power outage, your handset charger will not recharge the handset battery, and the base station will not allow you to make an outgoing call or take an incoming call. Both the charger and the base station require electricity for operation. You should have a telephone that does not require electricity available for use during power outage, or have a temporary backup power supply.

8. Slots or openings in the product’s housing are provided for ventilation. These openings must not be blocked or covered. Placing the product on a bed, carpeting, or other similar surface may block these openings and should be avoided. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.

9. Never push objects of any kind into this product through housing slots/openings as they may damage the product, touch dangerous voltage points or short out parts that could result in fire, electric shock, or injury.

10. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

11. Do not overload wall power outlets and extension cords as this may result in fire or electric shock.

12. To avoid electric shock or burn, do not disassemble this product. Send this product to an authorized service center when service or repair work is required. Call Customer Service for locations near you. Opening or removing covers may expose you to dangerous voltages, electrical currents or other risks. Incorrect reassembling of the product may cause electric shock when the product is subsequently used.

13. Avoid using the product during a storm. There may be a risk of electric shock from lightning.

14. Do not place the product where persons can step, trip, or fall on it.

15. Do not place conductive objects over or near the antenna.

16. Do not use the product to report a gas leak while in the vicinity of the leak.

17. Do not install the base station or the handset charger near microwave ovens, radios, TV sets, speakers, or other electrical equipment. These appliances may cause interference to the product or experience interference from the product.

18. Unplug the base station or the charger adaptor from the power outlet and refer to an authorized service center under the following conditions:

a. If liquid has been spilled into the product. b. When the power supply cord or plug is damaged or frayed. c. If the product has been exposed to rain or water. d. If the product does not operate normally by following the

operating instructions. e. If the product has been dropped or housing has been damaged. f. If the product shows a distinct change in performance.

Battery Safety Instructions

1. Use only manufacturer approved Li-ion rechargeable batteries and charger. Do not use other types of rechargeable batteries or nonrechargeable batteries. The batteries could short-circuit, and the battery enclosure may be damaged causing a hazardous condition.

2. Follow the charging instruction in this manual and instruction labels and markings in the handset and charger compartments.

3. Battery must be recycled or disposed of properly. Do not dispose the battery in a fire. The cells may explode.

4. Do not dispose of the battery in municipal waste. Check with local codes for disposal instructions.

5. Exercise care in handling the batteries in order not to short-circuit the battery with conductive materials such as rings, bracelets, keys, pocketknife, and coins. The battery or conductive material may overheat and cause burn or fire.

6. Do not expose batteries to rain or water.

7. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause injury to eyes or skin. The electrolyte may be toxic if swallowed.

8. During charging, the battery heats up. This is normal and is not dangerous.

Regulatory Information

DuraFon PSL FCC ID: A8J-922PSLBU(Base), U2M-SP922PRO(Handset) IC: 10103A-922PSLBU(Base), 3616C-SP922PRO(Handset)

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1) this device may not cause harmful interference, and

2) this device must accept any interference received, including interference that may cause undesired operation.

Privacy of communications may not be ensured when using this phone.

Base Station

Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is

subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE: FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Industry Canada statement:

This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE: Radiation Exposure Statement:

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

This device has been designed to operate with an antenna having a maximum gain of 2 dBi. Antenna having a higher gain is strictly prohibited per regulations of Industry Canada. The required antenna impedance is 50 ohms.

Portable Handset

Federal Communication Commission Interference Statement

installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE: Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. To maintain compliance with FCC RF exposure compliance requirements, please follow operation instruction as documented in this manual.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Industry Canada statement:

undesired operation.

a. Base Station x 1

Base Antenna x 1

Base AC/DC Adaptor x 1

d. Handset x 1

Low Profile Handset Antenna x 1

Optimal Performance Handset Antenna x 1

1700mA Li

ion Battery Pack x 1

Charger x 1

Charger AC/DC Adaptor x 1

Telephone Cord x

Audio

in Cable x 1

Belt Clip x 1

m. Quick

Guide, and Warranty Card

a. Base Station x 1

Base Antenna x 1

Base AC/DC Adaptor x 1

Handset x 1

Handset Antenna x 1

f. 23

00mA Li

ion Battery Pack x 1

g. Charger x 1

h. Charger AC/DC Adaptor x 1

i. Telephone Cord x

j. Audio

in Cable x 1

k. Clip Fastener x 1

l. Belt Clip x 1

m. Quick Guide, and Warranty Card

3. In a Base packag

DuraFon PSL

-BU), as

the following components:

IMPORTANT NOTE: Radiation Exposure Statement:

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. To maintain compliance with IC RF exposure compliance requirements, please follow operation instruction as documented in this manual.

This device has been designed to operate with an antenna having a maximum gain of 2.5dBi. Antenna having a higher gain is strictly prohibited per regulations of Industry Canada. The required antenna impedance is 50 ohms.

Equipment Checklist

1. In DuraFon PSL, it includes one base (DuraFon PSL-BU) and one handset package(DuraFon PRO HC) as the following components:

2. In DuraFon USL, it includes one base (DuraFon PSL-BU) and one handset package(DuraFon PRO UHF HC) as the following components:

a. b. c. d.

Base Station x 1 Base Antenna x 1 Base AC/DC Adaptor x 1 Telephone Cord x 1

a. Outdoor Antenna Kit (including ant

enna and cable)

Lightning Protection Kit (including cable)

DuraPouch

Belt Clip

Spare Battery

Low Profile Handset Antenna

Optimal Performance Handset Antenna

Travel charger jack

Headset jack

Battery pack

4-line LCD

END & Power

2-WAY/ INTERCOM

TALK/FLASH/



Microphone

KEYLOCK/



4. Optional Accessories

Warranty Card Audio-in Cable x 1

Handset Illustration

Antenna

Belt Clip Holder

Receiver

Volume control / Scrolling

Broadcast key

ON/OFF key

(For PRO)

(For Walkie)

(2.5mm)

Handset Features

1. 4-line LCD (Liquid Crystal Display)

The LCD display has LED (Light Emitting Diode) for backlighting.

The 1

line of LCD consists of icons.

Icons explanation fr

om left to right

RSSI (Receive Signal Strength Indicator)

radio signal strength received.

Indicates if phone lin

e mode is active

Intercom

in-

progress

Indicates if Intercom

mode is active

Handset ID

Displays a handset icon and a 2

digit Handset ID

Two-Digit Address Index

logs , text messages or phonebook

Line Indicator

handset.

Speaker phone

Indicates if speaker phone is active

Battery Strength

Indicates charging when in charger crad

le.

(1)

(2)

(3) (4)

(5,6) (7)

(8)

e e d

b,c

alphanumerical characters.

The last line displays the left and right soft keys.

Re: There is only right soft key in id

le mode of DuraWalkie.

Not

e:”◎”means only shown on DuraFon PRO handset.

2. Ringer

Rings to an incoming call.

Distinctive alert sounds indicating various events:

(1) Single Beep: successful key entry

indicates power on/off

low battery

warning

indicates a call is on

hold

Places or answers a telephone or intercom call

local phone companies

during a call.

speakerphone

In Idle mode, press to lock up the keypad

Places an intercom call to another handset ID or a group ID.

without the assistance from the base.

Basic Handset Features

d. The 2nd and 3rd lines of the LCD, maximum 14 characters each,

display status, message, menu selections, or user-editable

(1)

◎ (2) Call in-progress (ON/OFF-Hook)

(3)

(4)

◎ (5)

During a call, the number of bars is proportional to the

Shows address index when viewing contents of the call

(2) Double beep: failed operation or invalid key entry, also

(3) Periodic 1-Long-2-Short Beep (repeat every 10 seconds):

(4) Periodic 1-Long-2-Short Beeps (repeat every 30 seconds):

3. TALK/FLASH/( )(For DuraFon PRO only)

b. Sends a Flash signal to phone line to retrieve a dial tone after

the call ends, or to perform the call waiting feature provided by

c. Press and hold the key for one second to enable/disable

4. KEYLOCK/( )(For DuraWalkie only)

In 2-Way/Intercom mode, press and hold key to enable/disable speakerphone.

◎ (6)

Indicates the number of the line being accessed by the

(7)

(8)

 Number of bars is proportional to the amount of battery

time remaining.



2-WAY/INTERCOM(

b. Intercom calls are digital, full duplex, and are conducted

Press and hold key for one second to enable/disable speakerphone.

)

Half duplex broadcasting to handsets for immediate announcement

Make menu selection.

Scroll through records and menu selections.

b. Adjust receiver voice volume when in Talk mode.

Ends a call.

Leaves current menu operation, up one level.

c. Press for 3 seconds to off the power

1. Multiple handsets registration

Up to 90 handsets.

as greeting message and other base administrative functions.

DuraWalkie handsets.

ID 01

-07

: Group IDs. Handsets can “subscribe” from the

2. Ringer / Vibrator

vibrate

and-ring/ off)

Four ringer type selections

3. Caller I

(For DuraFon PRO

only

)

Caller ID

service from local telephone company)

If behind a PBX or Key system, Caller ID information will only

be recognized

if the PBX or Key system passes that

information

through the analog ports

4. Call Waiting

with Caller ID

(For DuraFon PRO

only

)

local telephone company)

If behind a PBX or Key system, Caller ID information will only

thr

ough the analog ports

5. Name Tagging

with Caller ID

(For DuraFon PRO

only

)

telephone company)

If behind a PBX or Key system, Caller ID information will only

through the analog ports

DND (Do Not Disturb, i.e., Silent Ring)

Silences the incoming call ring for current call only.

Three Call Logs

(For DuraFon PRO

only

)

numbers.

local telephone company.

in display.

If behind a PBX or Key system, Caller ID information will only

through the analog ports

Key-guard

Dialing Prefix

(For DuraFon PRO

only

)

Up to 14 digits, including pause(s), one access code can be pre

BROADCAST(

)

7. Left/Right Soft Keys(

Up( ) /Down( ) Scrolling Keys

9. END; On/Off Key(

)

Additional Handset Features

a. b. ID 10 and 11 are the first two ID’s assigned by the base and are

designated “administrators” who can change base settings such

Note: Unless necessary, it is better not to assign ID 10 and 11 to

handset menu to group(s) and be paged when a landline caller or an intercom caller enters a Group ID.

Displays 2nd incoming call information on the same phone line when

1st call is in progress (needs Call Waiting with Caller ID service from

Re:

be recognized if the PBX or Key system passes that information

Matches the Caller ID with the phone book entries; once matched,

the LCD screen will display the name or nickname instead of pure Caller ID info (needs Call Waiting with Caller ID service from local

Re:

be recognized if the PBX or Key system passes that information

a. Called Log: Stores 10 phone numbers (up to 28 digits each)

dialed most recently. Can perform last-number redial on all 10

b. Received Call Log: 10 entries (14-digit phone number, 14-

character names, and time stamp), needs Caller ID service from

c. Missed Call Log: 10 entries (14-digit phone number, 14-

character names, and time stamp), needs Caller ID service from

a. Six ringer volume selections (high/ medium/ low/ vibrate/

Displays incoming call phone number and name on the LCD (needs

Re:

d. Phone numbers and names can be saved into phonebook while

Re:

be recognized if the PBX or Key system passes that information

programmed to be added automatically in front of the dialed

dialing.

10. Call Hold

(For DuraFon PRO

only

)

Places call on hold

Battery Hot Swap: Change battery

while call is on hold.

11. Mute

12.

Phonebook

28-digit) and name (up to14

character)

Alphabetically sorted display and searched by letter

Dial from display

During the stand

by mode, you can enter the phonebook by

Phone book transfer via air

registered handsets

handsets

Re:For DuraWalkie, it can only store 2

digit handset ID(or Group ID).

13. Key Tone

Three key

tone vol

ume selections (high/low/off)

Four key

tone type selections

14. Call Timer

(For DuraFon PRO

only

)

immediately after the call

Call Transfer

without announcement.

PBX transfer via air

Transfer specific PBX option to one handset or all reg

istered

Transfer all PBX options to one handset or all registered

handsets

Base Selection(For DuraFon PRO only)

When enable from the handset menu

a handset user can manually

18.

Repeater Operation

In order to get better range performance for handset to handset

1. Supports both DTMF

and Pulse dialing(For DuraFon PRO only)

dialing mode.

Default is Ton

e dialing.

only)

- 9 -1- enter base ID(00

–

07)- 2

to select flash key timing

b. 9-

level (100 ms

- 900 ms) timing selectio

ns, default=

300 ms

when you are certain the new value will work.

3. Call Transfer

to PBX Extens

ion(For DuraFon PRO only)

can pre

program the feature code of call transfer function.

Need to adjust the Flash time

to match your PBX setting.

handsets).

number when dialing from call logs, phonebook, and dial-and-send

a. 90 entries, each stores a phone number or handset ID (up to

pressing or scrolling key

17.

select the base which is the nearest one with user before making an outgoing call.

calls(intercom and broadcast), install a repeater and make the calls via repeater is able to extend the range of handset to handset calls.

Administrator Features (Register to PRO base)

Handsets 10 and 11 are designated administrators. Both have the same authority to perform base station administrative functions from their handset menu selections. No password is required.

i. Transfer specific phonebook to one handset or all

ii. Transfer all phonebooks to one handset or all registered

a. Display call time duration for current call during and

15.

a. Direct Transfer: transfer a telephone call to another handset

16.

PBX option transfer(For DuraFon PRO only)

handsets

a. From an administrator handset (Handset 10 or 11 ), press

MENU- 9 – 1 –enter base ID(00–07)- 1 to select Tone or Pulse

2. Administrator programmable Flash key timing(For DuraFon PRO

a. From an administrator handset (Handset 10 or 11), press

c. The default value (300 ms) works in most areas. Changing this

setting may result in Flash function not working. Change only

a. When the DuraFon PRO is installed behind a PBX system, you

Re: If loosing administrator handsets (handset 10 and 11), all

settings must be reset (reset the base and re-register all

Base Illustration

DC In

Audio In

RJ11 for

machine

Line In

Button

Reset

Button

Antenna

Receiver

Microphone

Broadcast

key

Intercom

key

Volume

key

1. Antenna

connector

path.

2. LED

Power: it indicates base station has power.

b. In-

Use: it indicates an active telephone line.

Intercom

: it indicates “Intercom” taking place.

Broadcast: it indicates “Broadcast” taking pl

ace.

3. Reset Button

Restores base station to factory settings

Reset button is indented to prevent accidental system reset.

need to be re

registered after a base station rese

4. Registration Key (REG)

90).

5. Line

Standard RJ

11/CA11A connector to plug in the telephone line

6. Telephone:

Another RJ11

to plug in the optional answering mac

hine

Audio

in Jack (3.5mm)

DC In: to plug in the power adaptor

9 Voice Volume

Base Features

Basic Base Station Features

Answering

a. The antenna port has a reverse thread connector; to remove

antenna or cable, turn clockwise; to install, turn counterclockwise. Improper installation may damage the

b. When using an outdoor antenna, locate the antenna (not the

base station itself) as high as possible for a clear transmission

c. All handsets (including administrator) and additional base(s)

Enters registration mode along with handset, assigns handset ID (10-

+ 24 hidden pages

EnGenius DuraFon PSL User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual