Caution: Your wireless telephone gives you freedom and flexibility to stay
in touch while you move around. However, when using your phone
equipment, safety instructions should be followed to avoid the risks of
fire, electric shock, injury to person, and damage to property.
General Safety Instructions
1. When using your wireless phone, ensure your safety and the safety of others:
a. Always watch where you are walking and standing.
b. Don’t let a phone call distract you from working safely.
c. If power goes out, it won’t work. Recommend backup power.
2. In an emergency:
a. If an emergency occurs, dial the emergency phone number. Remember: if you
are in an area where your phone does not have a clear signal from the base, it is
highly probable that the call may not go through. Locate the nearest landline
telephone or other communications device to call for help.
b. Emergency calls may not automatically provide emergency personnel with your
name, phone number or location.
3. Notice to Hearing Aid Users: This phone system is compatible with inductively
coupled hearing aids.
4. Notice to Cardiac Pacemaker Users: Preliminary studies done by the US FDA and
others have shown that, although interference to the implanted cardiac pacemaker
may occur when operating very closely, wireless telephones “do not seem to pose a
significant problem for pacemaker wearers.” However, until more is known, FDA
suggests that people with pacemakers may want to take precautions when using or
carrying a wireless telephone to ensure that there is ample distance between the
telephone and the pacemaker. Do not carry the handset in a breast pocket. If you
have any reason to suspect that interference is taking place, turn off your handset
immediately.
Product Safety Instructions
1. Read and understand all instructions.
2. Follow all warnings and instructions including those marked on the product.
3
4
3. Changes or modifications to this product not expressively approved by the
manufacturer will void the warranty and the FCC authorization to operate the
equipment. Use only manufacturer provided accessories.
4. Do not use the telephone near water. Never spill liquid of any kind on this product.
5. Unplug the product from the wall telephone jack and power outlet before cleaning.
Do not use liquid or aerosol cleaners. Use damp cloth for cleaning.
6. Do not place this product on an unstable cart, stand, or table. The product may fall
and cause personal injury or damage to the product or other property.
7. Power Outage: In the event of a power outage, your handset charger will not
recharge the handset battery, and the base station will not allow you to make an
outgoing call or take an incoming call. Both the charger and the base station require
electricity for operation. You should have a telephone that does not require
electricity available for use during power outage, or have a temporary backup power
supply.
8. Slots or openings in the product’s housing are provided for ventilation. These
openings must not be blocked or covered. Placing the product on a bed, carpeting,
or other similar surface may block these openings and should be avoided. This
product should never be placed near or over a radiator or heat register, or in a builtin installation unless proper ventilation is provided.
9. Never push objects of any kind into this product through housing slots/openings as
they may damage the product, touch dangerous voltage points or short out parts
that could result in fire, electric shock, or injury.
10. This product should be operated only from the type of power source indicated on the
marking label. If you are not sure of the type of power supply to your home, consult
your dealer or local power company.
11. Do not overload wall power outlets and extension cords as this may result in fire or
electric shock.
12. To avoid electric shock or burn, do not disassemble this product. Send this product
to an authorized service center when service or repair work is required. Call
Customer Service for locations near you. Opening or removing covers may expose
you to dangerous voltages, electrical currents or other risks. Incorrect reassembling
of the product may cause electric shock when the product is subsequently used.
13. Avoid using the product during a storm. There may be a risk of electric shock from
lightning.
14. Do not place the product where persons can step, trip, or fall on it.
15. Do not place conductive objects over or near the antenna.
16. Do not use the product to report a gas leak while in the vicinity of the leak.
17. Do not install the base station or the handset charger near microwave ovens, radios,
TV sets, speakers, or other electrical equipment. These appliances may cause
interference to the product or experience interference from the product.
18. Unplug the base station or the charger adaptor from the power outlet and refer to an
authorized service center under the following conditions:
a. If liquid has been spilled into the product.
b. When the power supply cord or plug is damaged or frayed.
c. If the product has been exposed to rain or water.
d. If the product does not operate normally by following the operating instructions.
e. If the product has been dropped or housing has been damaged.
f. If the product shows a distinct change in performance.
Battery Safety Instructions
1. Use only manufacturer approved Li-ion rechargeable batteries and charger. Do not
use other types of rechargeable batteries or non-rechargeable batteries. The
batteries could short-circuit, and the battery enclosure may be damaged causing a
hazardous condition.
2. Follow the charging instruction in this manual and instruction labels and markings in
the handset and charger compartments.
3. Battery must be recycled or disposed of properly. Do not dispose the battery in a fire.
The cells may explode.
4. Do not dispose of the battery in municipal waste. Check with local codes for disposal
instructions.
5. Exercise care in handling the batteries in order not to short-circuit the battery with
conductive materials such as rings, bracelets, keys, pocketknife, and coins. The
battery or conductive material may overheat and cause burn or fire.
6. Do not expose batteries to rain or water.
7. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause
injury to eyes or skin. The electrolyte may be toxic if swallowed.
8. During charging, the battery heats up. This is normal and is not dangerous.
5
6
Regulatory Information
DuraFon PRO & DuraWalkie
FCC ID: A8J-SP922PROV3
IC: 10103A-SP922PROV3
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
1) this device may not cause harmful interference, and
2) this device must accept any interference received, including
interference that may cause undesired operation.
Privacy of communications may not be ensured when using this phone.
Base Station
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 20cm between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
Industry Canada statement:
This device complies with RSS-210 of the Industry Canada Rules. Operation is subject
to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
IMPORTANT NOTE:
Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 20cm between the radiator & your body.
This device has been designed to operate with an antenna having a maximum gain of
2 dBi. Antenna having a higher gain is strictly prohibited per regulations of Industry
Canada. The required antenna impedance is 50 ohms.
Portable Handset
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
7
8
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
IMPORTANT NOTE:
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. End users must follow the specific operating instructions
for satisfying RF exposure compliance. To maintain compliance with FCC RF exposure
compliance requirements, please follow operation instruction as documented in this
manual.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
Industry Canada statement:
This device complies with RSS-210 of the Industry Canada Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that
may cause undesired operation.
IMPORTANT NOTE:
Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an
uncontrolled environment. End users must follow the specific operating instructions
for satisfying RF exposure compliance. To maintain compliance with IC RF exposure
compliance requirements, please follow operation instruction as documented in this
manual.
This device has been designed to operate with an antenna having a maximum gain of
2.5dBi. Antenna having a higher gain is strictly prohibited per regulations of Industry
Canada. The required antenna impedance is 50 ohms.
9
10
Equipment Checklist
a. Base Station x 1
b. Base Antenna x 1
c. Base AC/DC Adaptor x 1
d. Handset x 1
e. Low Profile Handset Antenna x 1
f. Optimal Performance Handset Antenna x 1
g. 1700mA Li
-
ion Battery Pack x 1
h.
Charger x 1
i. Charger AC/DC Adapto
r x 1 j.
Telephone Cord x 4
k. Audio
-
in Cable x 1
l. Belt Clip x 1
m. Quick Guide and Warranty Card
n. Grounding
W
ire x 1
a.
Handset x 1
b. Low
Profile Handset Antenna x 1
c. Optimal Performance Handset Antenna x 1
d. 1700mA Li
-
ion Battery Pack x 1
e. Charger x 1
f.
Charger AC/DC Adaptor x 1
g. Belt Clip x 1
h. Quick Guide, and Warranty Card
a. Outdoor Antenna Kit
(including antenna and cable)
b. Lightning Protection Kit (including cable)
c. DuraPouch
d. Belt Clip
e. Spare Battery
f. Low Profile Handset Antenna
g. Optimal Performance Handset Antenna
h. Headset
i. Antenna Splitter (including cable)
a. DuraWalkie
b. DuraFon UHF
-HC
1. In a Base + Handset package(DuraFon PRO), please find the
following components:
2. In a Handset package(DuraFon PRO HC or DuraWalkie), please find
the following components:
4. Optional Accessories
5. Optional Handsets
3. In a Base package(DuraFon PRO BU), please find the following
a.
b.
c.
d.
e.
f.
g.
components:
Base Station x 1
Base Antenna x 1
Base AC/DC Adaptor x 1
Telephone Cord x 4
Warranty Card
Audio-in Cable x 1
Grounding Wire x 1
11
12
Handset Illustration
Antenna
Travel charger jack
Battery
cover
4-line LCD
TALK/FLASH/
Microphone
KEYLOCK/
1. 4-line LCD (Liquid Crystal Display)
a.
The L
CD display has LED (Light Emitting Diode) for backlighting.
b. The 1
st
line of LCD consists of icons.
c. Icons explanation from left to right
radio signal strength received.
Indicates if phone line mode is active
Indicates if Intercom mode is active
Displays a handset icon and a 2
-
digit Handset ID
logs , text messages or phonebook
handset.
Indicates if speaker phone is active
(1) (2) (3) (4) (5,6) (7)
(8)
e
e
d
d
b,c
Handset Features
Basic Handset Features
Belt Clip
Holder
Receiver
Volume control /
Scrolling
Broadcast key
END & Power
ON/OFF key
2-WAY/ INTERCOM
(For PRO)
(For Walkie)
(1)
◎ (2) Call in-progress (ON/OFF-Hook)
(3)
(4)
◎ (5)
RSSI (Receive Signal Strength Indicator)
During a call, the number of bars is proportional to the
Intercom in-progress
Handset ID
Two-Digit Address Index
Shows address index when viewing contents of the call
Headset jack
(2.5mm)
13
◎ (6)
(7)
(8)
Line Indicator
Indicates the number of the line being accessed by the
Speaker phone
Battery Strength
Number of bars is proportional to the amount of battery
time remaining.
14
Indicates charging when in charger cradle.
alphanumerical characters.
e. The last line displays the left and right soft keys.
Re: There is only right soft key in idle mode of DuraWalkie.
Not
e:”◎”means only shown on DuraFon PRO handset.
2. Ringer
a. Rings to an incoming call.
b. Distinctive alert sounds indicating va
rious events:
(1) Single Beep: successful key entry
indicates power on/off
low battery
warning
indicates a call is on
-
hold
a.
Places or answers a telephone or intercom call
local phone companies during a call.
speakerphone
a.
In Idle mode, press to
lock up the keypad
a.
Places an intercom call to another handset ID or a group ID.
without the assistance from the base.
Half duplex broadcasting to handsets for immediate announcement
Make menu selection.
a.
Scroll through records and menu selections.
b.
Adjust receiver voice volume when in Talk mode.
b.
Leaves current menu opera
tion, up one level.
c. Press for 3 seconds to off the power
1. Multiple handsets registration
as greeting message and other base administrative functions.
DuraWalkie handsets.
2.
Ringer / Vibrator
vibrate
-
and-ring/ off)
3.
Caller ID
(For DuraFon PRO
only
)
Caller ID
service from local telephone company)
d. The 2nd and 3rd lines of the LCD, maximum 14 characters each,
display status, message, menu selections, or user-editable
6.
BROADCAST(
7.
Left/Right Soft Keys(
8.
Up() /Down() Scrolling Keys
)
)
(2) Double beep: failed operation or invalid key entry, also
(3) Periodic 1-Long-2-Short Beep (repeat every 10 seconds):
(4) Periodic 1-Long-2-Short Beeps (repeat every 30 seconds):
3.
TALK/FLASH/()(For DuraFon PRO only)
b. Sends a Flash signal to phone line to retrieve a dial tone after
the call ends, or to perform the call waiting feature provided by
c. Press and hold the key for one second to enable/disable
4.
KEYLOCK/()(For DuraWalkie only)
b.
5.
b. Intercom calls are digital, full duplex, and are conducted
In 2-Way/Intercom mode, press and hold key to
enable/disable speakerphone.
2-WAY/INTERCOM(
)
9.
END; On/Off Key(
a.
Ends a call.
)
Additional Handset Features
a.
b. ID 10 and 11 are the first two ID’s assigned by the base and are
Note: Unless necessary, it is better not to assign ID 10 and 11 to
c.
a. Six ringer volume selections (high/ medium/ low/ vibrate/
b.
Up to 90 handsets.
designated “administrators” who can change base settings such
ID 01-07: Group IDs. Handsets can “subscribe” from the
handset menu to group(s) and be paged when a landline caller
or an intercom caller enters a Group ID.
Four ringer type selections
c.
Press and hold key for one second to enable/disable
speakerphone.
15
Displays incoming call phone number and name on the LCD (needs
16
Re:
through the analog ports
. 4.
Call Waiting
with Caller ID
(For DuraFon PRO
only
)
local telephone company)
through the analog ports
.
5.
Name Tagging
with Caller ID
(For DuraFon PRO
only
)
telephone company)
through the analog ports
. 6.
DND (Do Not Disturb, i.e., Silent Ring)
Silences the incoming call ring for current call only.
7. Three Ca
ll Logs
(For DuraFon PRO
only
)
numbers.
local telephone company.
local teleph
one company.
in display.
through the analog ports
. 8. Key-
guard
9. Dialing Prefix
(For DuraFon PRO
only
)
dialing.
10. Call Hold
(For DuraFon PRO
only
) a.
Places call on hold
b. Battery Hot Swap: Change battery
while call is on hold.
11. Mute
12. Phonebook
28-digit) and name (up to14
-
character)
b. Alphabetically sorted display and searched by letter
c. Dial from display
e.
Phone book transfer via air
registered handsets
handsets
Re:For DuraWalkie, it can only store 2
-
digit hands
et ID(or Group ID).
13. Key Tone
a. Three key
-
tone volume selections (high/low/off)
b. Four key
-
tone type selections
14. Call Timer
(For DuraFon PRO
only
)
immediate
ly after the call
without announcement.
Displays 2nd incoming call information on the same phone line when
If behind a PBX or Key system, Caller ID information will only
be recognized if the PBX or Key system passes that information
1st call is in progress (needs Call Waiting with Caller ID service from
Up to 14 digits, including pause(s), one access code can be pre-
programmed to be added automatically in front of the dialed
number when dialing from call logs, phonebook, and dial-and-send
Re:
Matches the Caller ID with the phone book entries; once matched,
Re:
a. Called Log: Stores 10 phone numbers (up to 28 digits each)
b. Received Call Log: 10 entries (14-digit phone number, 14-
c. Missed Call Log: 10 entries (14-digit phone number, 14-
If behind a PBX or Key system, Caller ID information will only
be recognized if the PBX or Key system passes that information
the LCD screen will display the name or nickname instead of pure
Caller ID info (needs Call Waiting with Caller ID service from local
If behind a PBX or Key system, Caller ID information will only
be recognized if the PBX or Key system passes that information
dialed most recently. Can perform last-number redial on all 10
character names, and time stamp), needs Caller ID service from
character names, and time stamp), needs Caller ID service from
a. 90 entries, each stores a phone number or handset ID (up to
d.
i. Transfer specific phonebook to one handset or all
ii. Transfer all phonebooks to one handset or all registered
a. Display call time duration for current call during and
During the stand-by mode, you can enter the phonebook by
pressing or scrolling key
d. Phone numbers and names can be saved into phonebook while
Re:
If behind a PBX or Key system, Caller ID information will only
be recognized if the PBX or Key system passes that information
17
Call Transfer
15.
a. Direct Transfer: transfer a telephone call to another handset
b.
Announced Transfer: speak to the destination handset before
transferring a telephone call.
18
16.
19.
Power LED
Line Status
Reset Button
REG Button
Antenna
Line 1 ~ 4
AUDIO IN
DC IN
CONSOLE
GROUNDING
SCREW
Call Conferencing(For DuraFon PRO only)
a.
2-handset and 1-line conferencing (Applied for DuraWalkie
too).
b.
17.
1-handset and 2-line conferencing.
Line Selection (For DuraFon PRO only)
When enabled from the handset menu, a handset user will be
prompted to select from a list of available lines before making an
outgoing call.
18.
a.
b.
PBX option transfer(For DuraFon PRO only)
PBX transfer via air
Transfer specific PBX option to one handset or all registered
handsets
c.
Transfer all PBX options to one handset or all registered
handsets
Base Selection(For DuraFon PRO only)
When enable from the handset menu, a handset user can manually
select the base which is the nearest one with user before making an
outgoing call.
Repeater Operation
20.
In order to get better range performance for handset to handset
calls(intercom and broadcast), install a repeater and make the calls
via repeater is able to extend the range of handset to handset calls.
Base Illustration
Base Features
LEDs
19
20
1. Antenna
installation may damage the connector
station itself) as high as possible for a clear transmission path.
2. Audio
-
in Jack
(3.5mm)
3. Line Status LED
Indicates an active telephone line.
4. Power
LED
Indicates base station has power.
5.
L1 – L4 Standard RJ
-
11C/CA
-
11A connector to plug in the telephone line
6. DC In
Jack
Jack for AC power adapt
er
compatible AC, in case any damage or safety issue.
7. Registration
Key (REG)
8.
Reset Button
a. Restores base station to factory settings
b. Reset button is indented to prevent accidental system reset.
re-registered after a base station reset.
9. Grounding
screw
Connecting with grounding
wire
10. Console jack
Jack for firmware upgrade (Type
-
B USB connector)
Re: Please consult with EnGenius Tech support
about the firmware upgrade.
simultaneous incoming calls.
group paging to a group of handsets (with Group ID).
d.
1. Supports both DTMF and Pulse dialing(For DuraFon PRO
only)
enter base ID(00
–
07)- 1 to select Tone or Pulse dialing mode.
b. Default is
Tone dialing.
2. Administrator programmable Flash key timing(For DuraFon PRO
only)
select flash key timing
b. 9-level (100 ms
- 900 ms) timing selections, default=
6
00 ms
.
the new value will work.
3.
Call Transfer
to PBX Extension(For DuraFon PRO
only)
program the feature code of call transfer function.
b. Need to adjust the Flash time to match your PBX setting.
reset (reset the base and re
-
register all handsets).
Basic Base Station Features
a. The antenna port has a reverse thread connector; to remove antenna or
cable, turn clockwise; to install, turn counterclockwise. Improper
Additional Base Station Features
4-channel Auto-Attendant
1.
a.
b. Allows private paging to a single handset (with individual Handset ID) or
4 Auto-Attendant can be active at the same time in case of 4
b. When using an outdoor antenna, locate the antenna (not the base
Re:The AC power adapter is 100~240VAC/12VDC, do not use other non-
Enters registration mode along with handset, assigns handset ID (10-90).
c. All handsets (including administrator) and additional base(s) need to be
c.
e.
2.
Per line AA enable/disable by administrator. When disabled for a line,
the administrator can set all handsets to ring with an incoming call on
that line, or a particular Handset/Group ID (either one; not
simultaneously) can be assigned to have incoming call privileges on that
line. See AA Configuration by Administrator
Up to 120 seconds customizable main greeting message.
Default of 4 lines AA is OFF.
Optional Outdoor Antenna Kit with cable.
Administrator Features
Handsets 10 and 11 are designated administrators. Both have the same authority to
perform base station administrative functions from their handset menu selections. No
password is required.
a. From an administrator handset (Handset 10 or 11 ), press MENU- 9 – 1 –
a. From an administrator handset (Handset 10 or 11), press MENU- 9 -1-2 to
c. The default value (600 ms) works in most areas. Changing this setting may
result in Flash function not working. Change only when you are certain
21
a. When the DuraFon PRO is installed behind a PBX system, you can pre-
Re: If loosing administrator handsets (handset 10 and 11), all settings must be
22
Charger Illustration
DC In
Handset Charging Slot
1. DC In
Connects to Charger AC Adaptor.
2. Handset Charging Slot
a. Charge
handset battery
when handset is placed in cradle.
b. Refer to the handset LCD for charging status
(1) Charging: LCD screen showed “Charging”
woul
d display “Fully Charged”
screen would display “Charge Fail”
3. Spare Battery Charging Slot
a. Charge spare battery
when batt
ery is placed in slot.
b. LED as the spare battery
charging indicator
(1) Slot is empty and the power is on: LED is Green light
(2) Charging: LED is Orange light
(3) Fully Charged: LED returns to Green light
4. It is impos
sible to overcharge the battery
using this charger.
on the LCD display.
Charger Features
Spare Battery Charging
Slot
Spare Battery Charging
Indicator
(2) Fully Charged: battery status bar stands still and the LCD screen
(3) Charge Fail: Should an error occur during charging mode, the LCD
5. The adaptor for charging station can be used as travel charger as well.
However, you cannot turn off the power while charging with the travel
charger. A Warning message: “Unplug Travel Chgr then OFF” will be shown
Notes:
I. Fully charge battery packs before first use.
II. Both handset and spare batteries can be charged at the same time.
III. Handset will be “power on” automatically when placing on the
charging slot.
IV. However, if you run down the battery, it will take around one
minute for handset to auto power on.
23
24
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