Acrobat, Distiller, InDesign, Illustrator, Photoshop, FrameMaker, PDFWriter, PageMaker, the Adobe
logo, the Acrobat logo and PostScript are trademarks of Adobe Systems Incorporated.
Macintosh, Mac, Mac OS and ColorSync are trademarks of Apple Computer, Inc., registered in the
U.S. and other countries.
Windows, Windows 2000, Windows XP and Windows Vista are registered trademarks of Microsoft
Corporation.
PANTONE®Colors displayed here may not match PANTONE-identified standards. Consult current
PANTONE Color Publications for accurate color.
Quark, QuarkXPress, QuarkXTensions, XTensions and the XTensions logo among others, are
trademarks of Quark, Inc. and all applicable affiliated companies, Reg. U.S. Pat. & Tm. Off. and
in many other countries.
This product and use of this product is under license from Markzware under U.S.Patent No.
5,963,641.
Other brand and product names may be trademarks or registered trademarks of their respective
holders. All specifications, terms and descriptions of products and services are subject to change
without notice or recourse.
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2. Introduction
2.1 Welcome to PitStop Connect
Thank you for your interest in Enfocus PitStop Connect.
PitStop Connect was created because there was a need for a simple, user-friendly method to
create and deliver Certified PDFs.
We strive to make our products user-friendly and easy to learn. If you think we could do more
with the product, the documentation, our web site or anything else to make your life easier, we
would love to hear about it.
Enfocus PitStop Connect
About PitStop Connectors
A PitStop Connector is a simple tool with which you can easily deliver Certified PDFs. You do not
need any special application to run a PitStop Connector.
PitStop Connectors preflight the PDF files that are dropped on them. The preflighted files are
then delivered to a predefined destination.
PitStop Connectors can be used on both Windows and Mac OS.
Certified PDF delivery
PitStop Connect is an Enfocus application with which you can configure and create PitStop
Connectors.
Using PitStop Connect, you are able to create Connectors with your own specific settings. You can
then continue to distribute your Connectors to creatives so that they can easily create and deliver
Certified PDFs.
2.2 Using PitStop Connect help
Displaying Help
Choose Help > PitStop Connect help (html) in the Enfocus PitStop Connect application menu to
view the PitStop Connect User Guide. PitStop Connect uses your default web browser to display
its help content.
Knowledge base
The Knowledge base contains articles with answers to frequently asked questions, work-arounds
and tips & tricks. To access the knowledge base, go to: www.enfocus.com/kboverview.php.
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Enfocus PitStop Connect
Getting support
If you cannot find the answer to your question in PitStop Connect help or on the web, help is
available from the Enfocus support team.
Before asking your question please:
•Consult the product documentation (PitStop Connect User Guide) and the on-line resources
available on www.enfocus.com (knowledge base, application library).
•Consider to gain advice from your peers on the Enfocus user group.
•Register your product - this will help us to know who you are and what products you are
using.
To contact Enfocus Support: complete and submit the "report a problem" form on the web at
http://www.enfocus.com/reportaproblem.php.
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3. Installing and running PitStop Connect
3.1 Getting ready to run PitStop Connect
System requirements
You can find the system requirements on the Enfocus website http://www.enfocus.com by choosing
Products > PitStop Connect > System Requirements
Locating the installer from a product DVD
1. Insert the DVD in the DVD drive of your system
Enfocus PitStop Connect
2. On Windows: the DVD wizard appears and shows you the content of the DVD. Follow the steps
in the wizard to find the installer
3. On Mac OS: locate the installer application "PitStop Connect Installer".
Downloading the installer from internet
To download the latest version of the installer:
1. Visit the Enfocus web site and go to the Product > PitStop Connect section.
2. Download the appropriate installer for your operating system.
3. Locate the installer where you saved it on your computer.
Installing PitStop Connect
1. Double-click the installer to launch it.
2. Follow the steps presented to you by the installer.
Note: You need administrator rights to install and license PitStop Connect. In other words, you
can't successfully complete these tasks when you're logged in with a limited user account.
3.2 Running PitStop Connect for the first time
To run PitStop Connect, you will need your license key to license the application first.
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Enfocus PitStop Connect
3.3 Licensing
From the About Enfocus PitStop Connect window, you can:
•start a 30-day trial (see Starting a trial on page 8),
•activate your license (see Activating licenses on page 9),
•deactivate your license,
•repair your license.
For easiest configuration, the machine running your PitStop Connect should be on-line with full
Internet access while performing licensing tasks.
However, if the machine you are using does not have full Internet access, you can still perform
licensing tasks off-line provided that you:
•have access to Internet e-mail and use of a Web browser on another machine,
•can copy a file received in an Internet e-mail message to the machine you are using (for
instance using a USB flash memory drive or an internal network).
Before you can activate or deactivate licenses, you should set up an activation account using
the Enfocus website (http://www.enfocus.com/CreateAccount).
Creating an activation account
1. Go to http://www.enfocus.com/CreateAccount.
2. Enter the appropriate information in the fields.
3. If you would like to receive news from Enfocus or be contacted by an Enfocus Certified Partner,
leave the two bottom checkboxes selected; otherwise, clear them.
4. Click Create my Account.
5. After a few minutes, check your e-mail program for a new message from Enfocus regarding
activating your new account.
Note:
If you do not receive this e-mail message, you might have to check any spam folders in your
e-mail program as well.
6. Once it arrives, open the message and click the link to confirm your e-mail address.
You should receive a message that your account was confirmed successfully in your default
web browser.
Starting a trial
Once you have created and confirmed your activation account (see Creating an activation account
on page 8), you can start a 30-day trial for your copy of PitStop Connect. Please note that the
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Enfocus PitStop Connect
PitStop Connect trial version does not allow the user to use Connectors on a system other than
the one that generated them. This means you can only use Connectors on the machine with your
PitStop Connect installation.
•If the computer running your PitStop Connect is connected to the Internet, you can start a
30-day trial from that machine.
See Starting a trial on-line on page 9
•Otherwise, you must create a trial activation request file and use a computer that is connected
to the Internet to upload it to an activation server.
Starting a trial on-line
You can start a 30-day trial on-line if the computer where your PitStop Connect is installed is
connected to the internet.
To start a 30-day trial on-line, do the following:
1. Go to the Trial tab of the About Enfocus PitStop Connect window and click Start Trial.
This opens the Activate License Wizard (on PC) or the Activate License Assistant (on Mac).
2. Click Next (on PC) or Continue (on Mac) in the first screen of the Activate License
Wizard/Assistant dialog box.
3. Select On-line activation and click Next / Continue.
4. Enter the name and password of your activation account and click Next / Continue.
Note:
If you haven’t created an activation account yet, click the Create a new Enfocus Account link
in the Wizard/Assistant and see Creating an activation account on page 8 for instructions.
After you click Next / Continue, a status bar appears while the system communicates with the
activation server. Do not cancel or close the Wizard/Assistant.
A message will appear saying that the trial was completed successfully and that you can now
use the product(s) on your computer.
5. Click Finish / Done.
You will see the number of trial days remaining in the Trial tab of the About Enfocus PitStop
Connect window.
Activating licenses
Once you have created and confirmed your activation account (see Creating an activation account
on page 8), you can start activating the licenses using your software’s product keys.
Product keys come from on-line stores, from product key files you receive from Enfocus, or you
can find them inside product boxes.
Note: Product key files are HTML files. You can double-click them to see what product keys they
contain.
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