Energizer ER-HM400 User Manual

Congratulations on your new Energizer® ER-HM400 UPS Power Protection system.

This product is specifically designed for personal computer and workstation applications. With the newest

technology, this series can operate under a wide range of input utility power while maintaining steady output

voltage. Why is this important? Some equipment requires consistent backup power under high utility

fluctuation. Because the number of computer peripherals increase, additional surge protected outlets are

provided to protect your printer, scanner or other peripheral devices from surges, spikes, and electromagnetic

interference.

Your box should include the following:

UPS unit and Input Power Cord User's Manual Telephone Line Communication Connection Cord Remote Monitoring Software

ER-HM400

Specifications

Surge Protected vs.

Battery Backup Outlets

Internet Ready/Phone/Fax

Input/Output Voltage

Interface Port (USB or Serial)

Color

Run Time

Warranty

Modem hookups

VA Rating

Watts

Frequency

Black

8~32 minutes

2:2

3 years

RJ11/RF45

400

200

115

USB

Waveform Type

Joules (surge capacity)

Overload Protection

Recharge Time (typical)

Visual Indicators (lights)

Audible Indicators

Connected Equipment

Guarantee

Unit Dimensions/Weight

Compliance

Cord Length

Stepped Sinewave

384

Yes

<=8hrs of 90%

3 years

13.3 x 2.4 x 8.6

CUL

6 feet

Features:

Compact light weight design Option to install upright or flat Intelligent microprocessor control Unparalleled communication with your computer Provides accurate information for control and monitoring power Overload protection and alarm Smart AVR for low and high input line voltage Fax/modem surge suppression port Site-Wiring-Fault indicator Easy battery replacement mechanism

Item Panel Indicator

Description

BATT

OVERLOAD

BUCK

BOOST

SURGE

PROTECTION

BACKUP POWER OUTLET

CIRCUIT

BREAKER

OUT

FAX/MODEM

INTERFACE

On/Off Switch

AC Normal/On

Battery Indicator (green)

Buck Mode Indicator

(yellow)

Boost Mode Indicator

(yellow)

Overload/Abnormal Indicator

(red)

Input Circuit Breaker

Backup Power Outlets

Surge Protection Outlets

USB port

Turns UPS system on & off

Indicate the AC is normal or

that the UPS is in battery mode

Measures and restores normal

AC voltage if it is too high

Measures and restores normal

AC voltage if it is too low

Indicates the UPS output is

overloaded or that there is

UPS failure

Protect against UPS

system overload

Provide output power

to computer device

Provides a noise filtering function

to computer peripherals

Allows remote monitoring and control via computer USB port

Telephone Surge

Protection Port

AC Power/Inlet

Battery Cover

Suppress the spoke voltage

on the telephone line

Connects to input utility power

through the input power cord

Provides access to battery

for replacement

Installation

Plug your Energizer® ER-HM400 UPS

Power Protection system into a wall outlet.

OUT

SURGE

PROTECTION

BACKUP POWER OUTLET

CIRCUIT

BREAKER

FAX/MODEM

INTERFACE

Plug all equipment to the plugs in the back of the UPS.

computer monitor other other

Plug your modem or fax line into the UPS "OUT" line and your computer into the "IN" line.

SURGE

PROTECTION

Modem or fax line to

UPS OUT plug

BACKUP POWER OUTLET

CIRCUIT

BREAKER

OUT

FAX/MODEM

INTERFACE

Computer phone line

to UPS IN plug

Insert FileSaver software in CD-ROM drive on computer and follow instructions.

SURGE

PROTECTION

BACKUP POWER OUTLET

CIRCUIT

BREAKER

FAX/MODEM

INTERFACE

Use your battery backup sockets for: computer, monitor, and external storage devices (i.e. zip drive).

For surge protection, plug in: non-essential equipment such as printers, scanners, and speakers.

Do NOT use your UPS for: laser printers, vacuums, space heaters, copiers, or shredders.

OUT

Troubleshooting

Problem

UPS will not turn on; LED is not lit. Your On/Off switch was not pushed in completely.

Your battery voltage is too low. Call 1-877-267-4687 for help.

UPS system is remaining on battery mode. Your power cord is loose. Ensure that the cord is plugged in firmly.

Your input fuse has been blown. Remove some loads (devices) and replace fuse with similar rating.

Your circuit breaker has been tripped. Reset circuit breaker.

Your line voltage is too high or too low. Check your input voltage.

UPS is functioning normally, but the computer will not turn on. Your computer input power cord is loose or disconnected. Reconnect your computer input power cord.

Available backup time is less than the indicated rating.

Your battery is not fully charged or your battery is dead.

Your UPS system is slightly overloaded. Remove the least critical load (device).

Cause Solution

Press and hold the On/Off switch for 3 seconds,

or until you hear a beeping sound.

Recharge the battery for 6 hours and retest the backup time.

If problem persists, call 1-877-267-4687 for help.

The UPS system is continually beeping. Your UPS system is overloaded. Remove the non-critical loads (devices).

Your UPS system has automatically defaulted to battery mode. Remove non-critical loads (devices) and restart the UPS system.

The Site Wiring Fault LED is on. Your polarity is reversed or another electrical issue. Call an electrician to check and service your wiring.

You are using the wrong interface cable.Your communication function is not working.

Ensure that you have the correct interface cable,

or obtain one from your local retailer.

For any additional questions, or questions concerning the FileSaver software, please visit www.energizerups.com or call 1-877-267-4687

Warranty

What does the warranty cover? We warrant this product to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, we will, at our option, repair or replace the product with an equivalent model.

How long is the warranty effective? Energizer® Power Protection products are warranted for 3 years for all parts and labor from the date of the first consumer purchase.

What does the warranty NOT cover?

1. Any product on which the serial number has been defaced, modified or removed.

2. Damage, deterioration or malfunction resulting from: accident, misuse, neglect, fire, water, lightening, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.

3. Repair, or attempt to repair, by anyone who is not authorized.

4. Any damage of the product that occurred during shipping.

5. Installation of the product.

6. Any damage that results from the installation of the product.

7. Use of supplies or parts not meeting indicated specifications.

8. Normal wear and tear.

9. Any other cause which does not relate to a product defect.

Servicing and Replacing the Battery

Routine Maintenance: Use dry soft cloths to clean the front panel and plastic parts. Do not use any detergent that contains any alcohol ingredient. The expected lifetime of the internal battery is around three (3) years. Improper operation and/or exposure to a harsh environment will reduce the actual lifetime. Charge the internal battery every three (3) months to recover the self-discharge capacity that is caused when the unit is in extended storage. When replacing your battery, ensure that your new battery meets the required specifications. Proper disposal of batteries is required. Refer to your local codes for disposal requirements.

Battery Replacement: Lay the unit on its side. Use a screwdriver to open the battery cover on the bottom of the unit. Grasp the tab attached to the battery and slide the battery out.

Storage Instructions: Your unit should be stored in a cool, dry location. Make sure that the internal battery is fully charged before storage. For extended storage in moderate climates, the battery should be charged for 12 hours every three (3) months by plugging the power cord into the wall outlet and turning on the main switch. Repeat every two (2) months in high temperature locations.

How do you get service? Call 1-877-267-4687 for help.

Can I use this product for life support? We do not recommend the use of our products for life support equipment or direct care where failure of the product could cause failure or diminished effectiveness of the life support equipment or patient care.

Software installation:

1. Insert FileSaver CD into CD-ROM The software will execute the automatically.

2. If the software can not perform properly, please press Start and execute the "D:\setup.exe"