This instruction manual is designed to help you gain a thorough understanding of the
operation of the equipment. Teledyne Isco recommends that you read this manual
completely before placing the equipment in service.
Although Teledyne Isco designs reliability into all equipment, there is always the possibility of a malfunction. This manual may help in diagnosing and repairing the malfunction.
If the problem persists, call or e-mail the Teledyne Isco Technical Service Department
for assistance. Simple difficulties can often be diagnosed over the phone.
If it is necessary to return the equipment to the factory for service, please follow the
shipping instructions provided by the Customer Service Department, including the
use of the Return Authorization Number specified. Be sure to include a notedescribing the malfunction. This will aid in the prompt repair and return of the
equipment.
Teledyne Isco welcomes suggestions that would improve the information presented in
this manual or enhance the operation of the equipment itself.
Teledyne Isco is continually improving its products and reserves the right to
change product specifications, replacement parts, schematics, and instructions without notice.
Customer Service
Phone:(800) 228-4373(USA, Canada, Mexico)
Fax:(402) 465-3022
Email:IscoCSR@teledyne.com
Technical Service
Phone:(800) 775-2965 (Analytical)
Email:IscoService@teledyne.com
Return equipment to: 4700 Superior Street, Lincoln, NE 68504-1398
1.1 IntroductionThis instruction manual is designed to help you gain a thorough
understanding of the operation of the 2103, 2103
Modem Modules. Teledyne Isco recommends that you read this
manual completely before placing the equipment into service.
Information in this manual pertains to the 2103 phone line
modem and the 2103
sections specific to one method of communication or the other.
For information specific to the setup and operation of the 2103
CDMA Cellular Modem, refer to Section 3, 2103C CellularModem Module.
For information specific to the setup and operation of the 2103
GSM Cellular Modem, refer to Section 4, 2103G Cellular ModemModule.
C and 2103G cellular modems, except for the
1.2 Product DescriptionThe 2103 Modem is a portable data interrogation unit designed
to transmit data from Isco’s 2100 Series flow modules, which
measure parameters of open channel flow streams. It works in
conjunction with Isco’s Flowlink software.
The 2103 Modem can be located anywhere within a stack of up to
three other 2100 Series networked modules, using the same
locking mechanism that connects the 2100 Series modules to
each other. The 2103 is compatible with Isco’s 2150 Area Velocity
flow module, 2110 Ultrasonic flow module, 2101 Field Wizard,
and 2102 wireless module. It is powered by Isco’s 2191 battery
module.
All enclosures are rated NEMA 4X, 6P(IP68). The permanently
sealed enclosures are designed to meet the environmental
demands of many sewer flow monitoring applications. All connections between modules, sensors, and communication cables lock
in place. The locking mechanisms strongly secure the components and ensure a watertight seal.
C, and 2103G
C
G
1-1
2103 Modem Module
Section 1 Introduction
1.3 Identifying Module
Components
5
4
Figures 1-1 and 1-2 identify the key components of the 2103
Modem Module.
Data Compression Standards SupportedV.42 bis, MNP-5
Bell 103, Bell 212, V.21, V.22, V.22 bis, V.23, V.32, V.32 bis, V.34
21600, 24000, 26400, 28800, 31200, 33600 bps
* Actual battery life will vary depending upon configuration. The figure given assumes interrogation with Flowlink 4.13 once a week, with a site configu-
ration of a 2103, 2150, and 2191 (using Energizer 529 batteries) and a connection speed of 33600 baud. The 2150 was configured to record level,
velocity, flow rate every 15 minutes, total flow, and battery voltage every 24 hours.
Table 1-4 Specifications – 2191 Battery Module
Size (H×W×D)6.0 × 9.6 × 7.6 in. 15.2 × 24.4 × 19.3 cm
Weight (without batteries)3.2 lbs. 1.4 kg
MaterialsABS plastic, stainless steel
Enclosure (self-certified)NEMA 4X, 6P IP68
Batteries6V alkaline lantern or lead-acid lantern, quantity 2
Capacity
Alkaline Lantern Batteries 25 Ahrs
Lead-acid Lantern
Batteries
5 Ahrs
1-4
2103 Modem Module
Section 1 Introduction
G
F
A
E
D
Table 1-5 2103 Communication Connector Pins
(2103 only)
PinNameDescription
ALONANeuron differential transceiver Data A
BLONBNeuron differential transceiver Data B
CVIN+Positive power supply voltage input (+12 VDC nominal)
DVIN–Negative power supply voltage input (0 VDC nominal)
ERCVUP PC data receiver inverted input
FXMTUP PC data transmit inverted output
GKeyAligns connector pins
Figure 1-3 2103 Communication Connector Pins
B
C
1-5
2103 Modem Module
Section 1 Introduction
Figure 1-4 2103 Modem Cable Connector
1.4 Safety Symbols and
Hazard Alerts
This icon identifies a general hazard and is accompanied
with details about the hazard. The instruction manual
identifies the hazardous condition and any steps necessary to correct the condition. The manual presents this information in one of two ways:
CAUTION
Cautions identify a potential hazard, which if not avoided, may
result in minor or moderate injury. This category can also warn
you of unsafe practices, or conditions that may cause property
damage.
WARNING
Warnings indicate potentially hazardous conditions. If you
do not avoid these risks, they could cause you death or
serious injury.
1-6
2103 Modem Module
Section 1 Introduction
1.5 Technical ServiceAlthough Teledyne Isco designs reliability into all of its
equipment, there is always the possibility of a malfunction
occurring. You can use this manual to help in diagnosing and
repairing any malfunctions. If the malfunction persists, call or
write the Teledyne Isco Technical Service Department for assistance:
Teledyne Isco Inc.
Technical Service Department
P.O. Box 82531
Lincoln, NE 68501
800-228-4373 or 402-464-0231
FAX: 402-465-3001
e-mail: IscoService@teledyne.com
Simple difficulties can often be diagnosed over the phone. If it is
necessary to return the equipment to the factory for service,
please follow the shipping instructions provided by the Technical
Service Department, including the use of the Return Authorization Number specified. Be sure to include a note describing the
malfunction. This will aid in the prompt repair and return of the
equipment.
1-7
2103 Modem Module
Section 1 Introduction
1-8
2103 Modem Module
Section 2 Installation and Operation
2.1 Unpacking
Instructions
Teledyne Isco, Inc.
Customer Service Dept.
P.O. Box 82531
Lincoln, NE 68501 USA
Phone: (800) 228-4373
Outside USA & Canada call:
(402) 464-0231
FAX: (402) 465-3022
E-mail: IscoCSR@teledyne.com
2.2 Safety
When the system arrives, inspect the contents for any damage. If
there is damage, contact the delivery company and Teledyne Isco
(or its agent) immediately.
WARNING
If there is any evidence that any items may have been
damaged in shipping, do not attempt to install the unit.
Please contact Teledyne Isco (or its agent) for advice.
When you unpack the system, check the items against the
packing list. If any parts are missing, contact the delivery
company and Teledyne Isco’s Customer Service Department.
When you report missing part(s), please indicate them by part
number. In addition to the main packing list, there may be other
packing lists for various sub-components.
It is recommended that you retain the shipping cartons as they
can be used to ship the unit in the event that it is necessary to
transport the system.
Please complete the registration card and return it to Teledyne
Isco, Inc.
WARNING
Avoid hazardous practices! If you use these instruments in
any way not specified in this manual, the protection
provided by the instruments may be impaired; this will
increase your risk of injury.
WARNING
The installation and use of this product may subject you
to hazardous working conditions that can cause you
serious or fatal injuries. Take any necessary precautions
before entering a worksite. Install and operate this product
in accordance with all applicable safety and health
regulations, and local ordinances.
The 2100 Series components are often installed in confined
spaces. Some examples of confined spaces include manholes,
pipelines, digesters, and storage tanks. These spaces may become
2-1
2103 Modem Module
Section 2 Installation and Operation
hazardous environments that can prove fatal for those unprepared. These spaces are governed by OSHA 1910.146 and require
a permit before entering.
2.3 Installation Follow the instructions below to install your 2103 Modem. Most
of these instructions are similar for the 2103
you have one of those modules, read Section 3 or 4 for additional
installation information.
C and 2103G, but if
2.3.1 Latches - Locking and
Unlocking
2.3.2 Communication
Connectors
Latches must be operated to stack and unstack the modules in a
Series 2100 stack. The mechanisms are the same for the 2103
Modem and other 2100 Series modules. Detailed instructions
with photos can be found in your 2150 instruction manual.
Take a moment to familiarize yourself with operating the latches.
You must unlock the latch to place the module on top of another
module in a stack. The latch is unlocked by pushing in the latch
release on the right side of the module. To lock the latch, push in
the latch on the left side of the module.
CAUTION
The latch can be damaged by applying too much force. Never
press on both sides at the same time. Do not force the latch if it
is obstructed. While some degree of pressure must be applied
to slide the latch, the ends of the latches should never bend
more than
1
/8”.
Note
Latches will “click” when they are fully locked and unlocked.
Connecting the 2103 Modem module involves uncapping and
capping communication connectors. When a communication connector is not in use, the connector should always be capped. The
cap will seal the connector to prevent corrosion, and will improve
communications.
When a communication connector is in use, store the cap on the
holder next to the connector. The communication connector will
be sealed by its mating connector.
Detailed instructions and photos can be found in your 2150 or
2110 instruction manual.
2-2
CAUTION
Caps PUSH ON and PULL OFF. Do not rotate the caps to
remove them from the connectors.
Note
For modules to correctly stack and lock together, protective
caps between the modules must be stored on the holders.
2103 Modem Module
Section 2 Installation and Operation
2.3.3 Stacking ModulesThe 2103 Modem Module can be located anywhere within a stack
of up to three 2100 Series networked modules. It will draw its
power from the battery module located in the stack.
To connect the 2103 with a 2100 Series module, refer to the following instructions.
1. On the top of the 2100 Series module, remove the cap and
stow it on the holder. This exposes the communication connector on the module.
2. Inspect the module’s communication connector. It should
be clean and dry. Damaged O-rings must be replaced.
3. Unlock the 2103’s latch by pressing in on the latch release
(right side).
4. Underneath the 2103, remove the cap from the lower communication connector and stow it in the holder.
5. Lock the latch. Locking the latch correctly seats and aligns
the lower cap in its holder.
6. Position the 2103 over the 2100 Series module. Align the
connectors and lower the 2103 onto the other module.
7. Unlock the 2103’s latch by pressing in on the latch release
(right side).
8. Firmly press the modules together and lock the 2103’s
latch (left side).
The communications indicator will blink during the start-up
routine to indicate the 2103 is operating.
2.4 Telephone Line
Connection (2103
only)
The FCC (Federal Communications Commission) governs communications over telephone lines. Your local telephone company
will provide you with the line between the 2103 Modem and your
computer. Contact them for connection information.
The 2103 Modem is in compliance with FCC part 68 rules.
However:
Note
In tests conducted by the Communication Certification Laboratory, the 2103 Modem did not pass conducted RF testing on
telephone line at 5 MHz, 3V RMS. For details, see international
standard EN 61000-4-6.
In the event of this failure, the modem may be subject to disconnection.
Accordingly, the FCC requires the following information
be published:
Note
The 2103 Modem is designed to be used on standard device
telephone lines. It connects to the telephone by means of a
standard jack called the USOC RJ-11C. Connection to telephone-company-provided coin service (central office implemented systems) is prohibited, and connection to party lines
2-3
2103 Modem Module
Section 2 Installation and Operation
service is subject to state tariffs.
Changes in Attestation Procedure for Plugs and Jacks
Isco Inc. attests that the network interface plugs or jacks used
on this equipment comply with and will continue to comply with
the mechanical requirements specified in Part 58, sub-part F,
specifically the dimensions, tolerances and metallic plating
requirements. The compliance of these connectors will be
assured by purchase specifications and incoming inspection.
Documentation of such specifications and/or inspections will
be provided to the FCC within 30 days of their request for the
same.
Telephone Company Procedures
The goal of the telephone company is to provide you with the
best service it can. In order to do this, it may occasionally be
necessary for them to make changes in their equipment, operations or procedures. If these changes might affect your service or the operation of your equipment, the telephone
company will give you notice, in writing, to allow you to make
any changes necessary to maintain uninterrupted service.
In certain circumstances, it may be necessary for the telephone company to request information from you concerning
the equipment which you have connected to your telephone
line. Upon request of the telephone company, provide the FCC
registration number and the ringer equivalence number (REN);
both of these items are listed on the equipment label. The sum
of all the RENs on your telephone lines should be less than
five in order to assure proper service from the telephone company. In some cases, a sum of five may not be usable on a
given line. Consult your telephone provider.
If Problems Arise: If any of your telephone equipment is not
operating properly, you should immediately remove it from your
telephone line, as it may cause harm to the telephone network.
If the telephone company notes a problem, they may temporarily discontinue service. When practical, they will notify you in
advance of this disconnection. If advance notice is not feasible,
you will be notified as soon as possible. When you are notified,
you will be given the opportunity to correct the problem and will
be informed of your right to file a complaint with the FCC. Contact your local telephone service provider if you have any questions about your phone line.
In the event repairs are needed on the 2103 Modem, they
should be performed by Teledyne Isco Inc. or its authorized
representative. For information, contact the Teledyne Isco Customer Service Department at (800) 228-4373 or (402)
464-0231.
2-4
2103 Modem Module
Section 2 Installation and Operation
2.4.1 Modem Cable
Connection
After you have installed the 2103 on the stack, you need to attach
the modem cable so the module can be connected to a phone line.
Remove the connector cap from the 5-pin circular modem cable
connector on the right hand side of the 2103. Attach the modem
cable to the connector (Figure 2-1), and then connect the other
end of the modem cable to a standard telephone jack (USOC
RJ-11C).
Figure 2-1 Connecting the Modem Cable
2.4.2 Connection Without
the Modem Cable
Figure 2-2 2103 Modem Cable Connector
If desired, the 2103 can be connected to a standard telephone line
by attaching the telephone line cable to a connector that mates
with the 2103’s 5-pin circular modem cable connector (Figure
2-2). Be sure that you have a water tight seal on your wire connections.
For your reference, the modem cable uses a 5-pin amphenol
socket, MS3106A-5S.
2-5
2103 Modem Module
Section 2 Installation and Operation
2.5 Connecting to
Flowlink
After the 2103 is installed and the modem cable connected, you
need to establish that there is a modem at the site, by configuring the module in Isco’s Flowlink software.
Note
The 2103 Modem requires Flowlink 4.13 or later. Earlier versions do not support the modem.
Open Flowlink and go to the connect screen (Figure 2-3) by either
selecting it from the pull down menu or clicking on the Quick
Connect icon.
Figure 2-3 Flowlink Connect Screen
2-6
Make sure the Type is Direct, and click on the 2100 Instrument
icon to connect. The system will detect a new modem module, and
will display the Network Resolution screen (Figure 2-4).
Figure 2-4 Resolution Screen
2103 Modem Module
Section 2 Installation and Operation
Select the appropriate action on the screen to add the new
modem module and then click OK. When the module has been
added to the system, you will see the Measurements Screen
(Figure 2-5).
Figure 2-5 Measurements Screen
Note
If you are using a 2103C or 2103G, you need to set up a Wireless Power Control schedule at this point. For those instructions, refer to Sections 3-3 or 4-5.
2-7
2103 Modem Module
Section 2 Installation and Operation
Figure 2-6 Site Info Screen
Click on the Site Info tab to display that screen (Figure 2-6).
2.5.1 Setting Up Text
Messaging
Select Modem under the Connection Information section. Enter
the phone number to be used by the modem to connect to the site.
Click Apply (F9) to apply the changes.
To program the 2103 for text messaging, you must have the Telocator Alphanumeric Protocol (TAP) server number and
parameter settings of your cell phones and/or pagers.
1. Make sure you are connected to the site, and select the
Dialout Alarms tab (Figure 2-7).
Figure 2-7 Setting dialout phone numbers and alarm conditions
2-8
2103 Modem Module
Section 2 Installation and Operation
2. In the Phone Number list box, type the contact telephone
numbers. These must be valid TAP access numbers. You
must enter at least one number; you can enter as many as
five. When an alarm condition is triggered, the system will
try dialing each phone number in the list.
a. To find this number, and the communications parame-
ter settings, consult with your pager service, or go to
http://www.avtech.com/Support/TAP/index.htm
or to
http://www.notepage.net/tap-phone-numbers.htm.
b. With either online location, click the letter correspond-
ing with the first letter of the name of your service provider. You will advance to a screen that shows your
service provider, the access number, and parameter values (Figure 2-8).
TAP service
number and
parameter
values
Figure 2-8 TAP Service Parameters
3. For each phone number entered, enter a Pager ID, which is
the phone number of the cell phone or pager that will
receive the text message. (The ID will come from your
pager service.)
4. You have the option of entering a password of up to six
characters in length.
5. In the Comm field, select 7E1 or 8N1for the communications control specification (your pager service has this
information).
6.
You must enter a message to be sent to the pager. In the field
labeled Message,
type the outgoing text message (maximum
of 32 characters).
7. Under “Alarm condition”, select the desired alarm parameter from the drop-down list, then define the alarm conditions.
8. Click the Apply button or press F9 when you are done, to
update the module’s settings.
2-9
2103 Modem Module
Section 2 Installation and Operation
2.6 Pushed Data
Capability
The module can automatically send data to a designated server
running Isco Flowlink Pro software, using 1xRTT
packet-switched data transmission (2103
packet-switched data transmission (2103
(2103). The user-specified primary data transmission interval (5
minutes to 24 hours) can automatically change to a secondary
interval when specific site conditions occur at the monitoring
site. An Oracle® or Microsoft® SQL database is required to use
this feature. Contact the factory for additional information.
To use the data push capability, you need to make sure you are
connected to the modem module, and then select the Data
Storage tab (Figure 2-9).
G), or a land line modem
C ), GPRS
Figure 2-9 Data Storage tab
2-10
Click on the Pushed Data button to set up a schedule for the data
to be pushed to Flowlink Pro.
Detailed Flowlink instructions are beyond the scope of this
manual. Flowlink’s operating instructions are available in a
Windows Help format. You can access the help topics for an
active window by clicking on its Help button or by pressing F1 on
your computer’s keyboard. You can also access Help topics by
selecting Help from the Flowlink menu.
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