Encore ENTC-1000 User Manual

ENTC-1000

Encore Thin Client

User Manual v1.04

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ENTC-1000 Encore Thin Client

User Manual v1.0

FCC warning

This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:

1) This device may not cause harmful interference, and

2) this device must accept any interference received, including interference that may cause undesired operation

CE Mark warning

This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate preventative measures.

Note

The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment such modifications could void user’s authority to operate this equipment.

Caution

To comply with the FCC RF exposure compliance requirements, a separation distance of at least 20cm must be maintained between the device and user

Unauthorized modification of product will void warrantee and violate FCC regulations

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ENTC-1000 Encore Thin Client

User Manual v1.0

Legal Statement

Trademarks

The E logo, ENCORE ELECTRONICS, and other Encore

trademarks are registered in United States and other countries.

Microsoft, Windows, and Microsoft logo are trademarks or

registered trademarks of Microsoft Corporation in the United States and/or other countries.

All other product names, logos, designs, or titles mentioned

within this manual may be trademarks of their respective owners.

Disclaimer

Encore Electronics, Inc. makes no warranties, either express or implied, regarding this manual and the information contained herein. Encore Electronics, Inc. hereby expressly disclaim any implied warranties of merchantability or fitness for any particular purpose and under no circumstances shall Encore Electronics, Inc. be liable for any incidental, consequential, or special damages, whether based on tort, contact, or otherwise arising out of or in connection with this manual, information contained herein or the use thereof.

Copyright © 2007 Encore Electronics, Inc. All rights reserved. This manual may not be copied, photocopied, reproduced, translated, or converted to any electronic format in whole or in part without prior written consent of Encore Electronics, Inc.

Encore Electronics, Inc. reserves the right to make any modification to this manual or the information contained herein at

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any time without prior notice. Encore Electronics, Inc. assumes no responsibility for errors or omissions in this manual. For the latest modifications and more information, visit website at http://www.encore-usa.com

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ENTC-1000 Encore Thin Client

User Manual v1.0

Safety Instructions

The following instructions pertain to risk of fire, electric shock or bodily injury. Please read all of these instructions carefully.

1. Save these instructions for later use.

2. Follow all of the instructions and warnings marked on this product or included in this manual.

3. Do no use this system on an unstable cart, stand or table. The product may fall, causing serious damage to the product.

4. Slots and openings in the cabinet and the back have been provided for ventilation. To ensure reliable operation of this product, and to protect it from overheating, do not block or cover these openings. Don’t use this product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided.

5. Never push objects of any kind into the system through the cabinet openings. Objects may touch dangerous voltage points or short out parts that could result in a fire or electrical shock. Never spill liquid of any kind on this product.

6. This product should only be connected to the power adapter included with package. Manufacture assumes no responsibility on consequences if the product is connected with other power adapter.

7. Do not allow anything to rest on the power cord. Do not place this product where people can walk or trip on the cord.

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8. Unplug this product from main electrical power outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

9. Do not use this product near water.

10. To avoid generating an electric shock, be sure to plug power cord into the system before plugging into wall socket.

11. For protection of this product and other devices during a lightning storm, or when it is left unattended and unused for long periods of time, unplug the computer and other devices from the wall outlet and disconnect the cable from system. This will prevent damage to the system and other devices due to lighting and power line surges.

12. If this product does not operate normally, immediately seek authorized technical support. Do not attempt to repair or modify any part of this product. Any un-authorized repair and/or modification will potentially result in extensive damage.

13. Unplug this product from main power outlet and call for service under any of the following conditions:

a. If the power cord or plug is damage or frayed. b. If the product has been exposed to rain, or water, or other

liquids

c. If the product has been dropped or the case has been

damaged.

d. If the product exhibits a distinct change in performance

indicating a need for service.

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ENTC-1000 Encore Thin Client

User Manual v1.0

Table of Content

INTRODUCTION............................................................................10

PACKAGE CONTENTS ................................................................11

SYSTEM REQUIREMENT.............................................................13

INSTALLATION.............................................................................14

Network Installation............................................. 14

Windows 2003 .................................................. 14

Linux ................................................................. 25

Hardware Installation .......................................... 33

Software Installation............................................ 38

HOW TO USE ENTC-1000..ERROR! BOOKMARK NOT DEFINED.

STATUS AND MAINTENANCE ....................................................45

F.A.Q / TECHNICAL SUPPORT ...................................................49

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Introduction

Thank you for purchasing ENTC-1000, Encore Thin Client, a device that allows you to utilize computer resources on a terminal server and is easy to setup, use, and maintain.

This user manual will cover topic such as installation, configuration, maintenance, and trouble shooting.

We hope you enjoy your ENTC-1000.

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ENTC-1000

ENTC-1000 Encore Thin Client

User Manual v1.0

Package Contents

Vertical Device Stand

(color may vary)

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Power adapter

User manual

(Size and shape may vary)

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ENTC-1000 Encore Thin Client

User Manual v1.0

System Requirement

This product is not a stand-alone computer. It requires a terminal server in order to function properly. Please consult your network administrator and ask one to configure server setting correctly (see section “Network Installation”). An incorrect setting will prevent proper functionality of this device. The following is a checklist to help you determine if you have adequate network resources to use this device.

__ a local area network

__ DHCP server

or

__ IP address of the gateway __ subnet mask __ IP address of the DNS server

__ one available IP address for the device __ a Terminal Access Server __ a valid user account registered on the terminal server

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Installation

Network Installation

Before booting the device, you must make sure your terminal

server is properly configured. Depending on the O.S. (Operating System) installed on the server, configuration steps can vary. Please refer to the following section accordingly to ensure proper configuration.

Windows 2003

(Warning: You must purchase genuine Windows user license to login to server)

Prerequisite: Windows 2003 Server TCP/IP Protocol Windows Terminal Server License Windows 2003 Server CD

Connecting the

ENTC-1000 to the Windows 2003 Server network

requires an add-on server called Terminal Server for Windows

2003. Please verify with Microsoft if your Windows 2003 is capable of running Terminal Server. Other Windows Servers such as Windows 2003 Web Server Edition is not bundled with Terminal Server Role.

Windows 2003 Terminal Server licensing has two types; these are “Per User” and “Per Device”. Verify with your local Microsoft Technical Support which licensing type is right for you. Other

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ENTC-1000 Encore Thin Client

User Manual v1.0

licensing details can be acquired through Microsoft as well. Before you install the Terminal Server Licensing, please install the Terminal Server Role to your Windows 2003 Server first.

Installation of Windows 2003 Terminal Server Role:

Note:

1. Terminal Server installation requires an automatic reboot

after the installation. Make sure that there are no users logged in and no other operations running on the server prior to the installation

2. Windows 2003 Server CD should be ready before

installation of the Terminal Server starts

- Login to the Windows 2003 Server as Administrator or equivalent.

- Click “START”, go to “Administrative Tools”, and then click on “Manage Your Server”. A new Wizard window will appear on the screen.

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- Click “Add or remove a role”

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Encore ENTC-1000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Package Contents

System Requirement

Installation

Network Installation

Windows 2003