Encore ENDSS-4C8 User Manual

ENDSS-4C8

Digital Surveillance in a Box

8-Channel Digital Video Recorder and

4 CCD Security Cameras with Night Vision

User’s Manual

Warnings and Safety Precautions

FCC STATEMENT

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

This product is marked with the CE symbol and indicates compliance with

all applicable directives.

WEEE DIRECTIVE & PRODUCT DISPOSAL

At the end of its serviceable life, this product should not be treated as household or general waste. It should be handed over to the applicable collection point for the recycling of electrical and electronic equipment, or returned to the supplier for disposal.

IMPORTANT GUIDELINES

User Manual – After unpacking this product, read the owner‟s manual carefully,

and follow all the operating procedures and other instructions.

Power Source – This product should be operated only from the type of power

source indicated on the label. If unsure of the type of power supply available in your home, office, or the area where you intend to use the product, consult product dealer or local power company.

Ventilation – Slots and openings in the cabinet are provided for ventilation. They

ensure reliable operation of the product and protect it from overheating. These openings must not be blocked or covered. The product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the instructions have been adhered to.

Heat – The product should be situated away from heat sources such as radiators,

heat registers, stoves, or other products that produce heat. The general operating temperature should be 5ºC ~45ºC.

Water and Moisture – Do not use this product near water. Do not exceed the

humidity specifications for the product as detailed in this manual.

Cleaning – Unplug this product from the wall outlet before cleaning. Do not use

liquid cleaners or aerosol cleaners. Use a damp cloth.

Power Cord Protection – Power-supply cords should not be routed so that they

are likely to be walked on or pinched by items placed against them, paying particular attention to cords at plugs, receptacles, and the point where they exit the product.

Overloading – Do not overload wall outlets, extension cords, or integral

convenience receptacles as this can result in a risk of fire or electrical shock.

Lightning – For added protection for this product during storm, or when it is left

unattended and unused for long periods of time, unplug it from the wall outlet. This will prevent damage to the product due to lightning and power line surges.

Accessories – Do not place this product on an unstable cart, stand, tripod,

bracket, or table. The product may be irreparably damaged if it falls off and may cause serious personal injury.

Disc Tray – Keep fingers well clear of the disc tray as it is closing. Neglecting to

do so may cause serious personal injury.

Burden – Do not place a heavy object on top of or step on the product. The object

may be irreparably damaged if it falls off and may cause serious personal injury.

Disc – Do not use a cracked, deformed, or repaired disc. These may cause

serious personal injury (such as cuts and punctures) and product malfunction.

iii

Damage Requiring Service – Unplug the unit from the outlet and refer servicing

to qualified service personnel under the following conditions:

o When the power-supply cord or plug is damaged. o If liquid has been spilled, or objects have fallen into the unit. o If the unit has been exposed to rain or water. o If the unit does not operate normally by following the operating instructions.

Adjust only those controls that are covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the unit to its normal operation.

o If the unit has been dropped or the enclosure has been damaged. o When the unit exhibits a distinct change in performance - this indicates a

need for service.

Servicing – Do not attempt to service this product. Opening or removing covers

may expose the user to dangerous voltage or other hazards. Refer all servicing to qualified personnel.

Safety Check – Upon completion of any service or repairs to this unit, ask the

service technician to perform safety checks to determine that the unit is in proper operating condition.

CAUTION

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of insinuated "dangerous voltage" within the products enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral rhombus is intended to alert the user to the presence of important operating and maintenance (servicing) instruction in the literature accompanying the product.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK.

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE

PERSONNEL.

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION

Explanation of Graphical Symbols

USERS OF THE SYSTEM ARE RESPONSIBLE FOR CHECKING AND COMPLYING WITH ALL FEDERAL, STATE, AND LOCAL LAWS AND STATUTES COIPCERNING THE MONITORING AND RECORDING OF VIDEO AND AUDIO SIGNALS. PANACOM SHALL NOT BE HELD RESPONSIBLE FOR THE USE OF THIS SYSTEM IN VIOLATION OF CURRENT LAWS AND STATUTES.

Table of Contents

Warnings and Safety Precautions .......................................................................ii

Table of Contents ..................................................................................................vi

1 Overview .............................................................................................................1

1.1 Front Panel Control .................................................................................................. 2

1.2 Rear Panel Connector .............................................................................................. 3

1.2.1 BNC Cabling Model .......................................................................................... 3

1.3 Remote Control ........................................................................................................ 4

2 Installation ..........................................................................................................5

2.1 Hard Disk Installation ............................................................................................... 6

2.1.1 8 Channel DVR Dual Hard Disk Installation ..................................................... 6

2.2 Sensor and RS485 Connector Installation ............................................................... 11

2.3 Video Format Detection............................................................................................ 12

2.4 Connection Guide .................................................................................................... 12

2.4.1 Connecting Peripherals to a BNC Type DVR ................................................... 12

3 Getting Started ...................................................................................................15

3.1 Turning on the DVR.................................................................................................. 16

3.2 Home Screen ........................................................................................................... 16

3.2.1 State Bar Information ........................................................................................ 17

3.2.2 Control Bar Information .................................................................................... 18

3.2.3 Drag and Drop Channel Swap .......................................................................... 18

3.3 Main Menu ............................................................................................................... 20

3.4 Channel Setup ......................................................................................................... 21

3.4.1 Channel Number .............................................................................................. 21

3.4.2 Basic Settings ................................................................................................... 22

3.4.3 Standard Color Adjustment .............................................................................. 25

3.4.4 Special Color Adjustment ................................................................................. 26

3.5 Record Setup ........................................................................................................... 27

3.5.1 Auto Record ...................................................................................................... 27

3.5.2 Activate Performance Gains ............................................................................. 27

3.5.3 Record Schedule .............................................................................................. 27

3.5.4 Total Power ...................................................................................................... 31

3.5.5 Auto Settings Adjustment ................................................................................. 32

3.5.6 Channel Recording Setup ................................................................................ 32

3.6 Detector Setup ......................................................................................................... 34

3.6.1 Channel Number .............................................................................................. 34

3.6.2 Alarm Setup ...................................................................................................... 34

3.6.3 Motion Setup .................................................................................................... 36

3.6.4 Sensor Setup .................................................................................................... 39

3.7 Authentication Setup ................................................................................................ 41

3.8 System Setup ........................................................................................................... 43

3.8.1 Language Selection .......................................................................................... 44

3.8.2 View Setup ....................................................................................................... 44

3.8.3 Date/Time Setup ............................................................................................... 48

3.8.4 Sequence Setup ............................................................................................... 50

3.8.5 Button Beep Setup ........................................................................................... 52

3.8.6 Input Device Setup ........................................................................................... 52

3.8.7 Auto Exit Menu ................................................................................................. 53

3.9 Hardware Setup ....................................................................................................... 53

3.9.1 Query Error Message ....................................................................................... 53

3.9.2 Hard Drive Setup .............................................................................................. 54

3.9.3 Network Setup .................................................................................................. 55

3.9.4 Keyboard/PTZ Setup ........................................................................................ 59

3.9.5 Screen Setup .................................................................................................... 62

3.9.6 Audio Setup ...................................................................................................... 64

3.10 Utility/Tools ............................................................................................................. 65

3.10.1 Format USB Disk ............................................................................................ 65

3.10.2 Firmware Update ............................................................................................ 66

3.10.3 Environmental Setting .................................................................................... 68

3.11 Exit Main Menu....................................................................................................... 70

3.11.1 Exit & Save Changes ...................................................................................... 71

3.11.2 Exit & Discard Changes .................................................................................. 71

4 Playback and Data Backup ................................................................................72

4.1 Calendar Menu ......................................................................................................... 73

4.2 Play Menu ................................................................................................................ 75

4.3 Event Search ............................................................................................................ 78

4.4 Data Backup ............................................................................................................. 80

5 PTZ Control .........................................................................................................83

5.1 Pan / Tilt / Zoom Control .......................................................................................... 84

6 System Information ............................................................................................88

6.1 Record Information ................................................................................................... 89

6.2 Hard Drive Information ............................................................................................. 90

6.3 Network Information ................................................................................................. 91

7 LAN & Online Viewing Setup .............................................................................92

7.1 PC Connection through Local Area Network ............................................................ 93

7.2 DynDNS Service Overview ...................................................................................... 95

vii

7.2.1 Register with DynDNS ...................................................................................... 95

7.2.2 Create DynDNS Account .................................................................................. 96

7.2.3 Login and Host Service .................................................................................... 98

7.2.4 Setup Router .................................................................................................... 101

7.2.5 Setup DynDNS Setting on DVR ....................................................................... 101

8 PC Viewer & Web Browser Viewer ....................................................................103

8.1 PC Viewer Installation .............................................................................................. 104

8.1.1 Overview ........................................................................................................... 104

8.1.2 Connect PC Client to DVR ............................................................................... 105

8.1.3 Switching the Channel Displays ....................................................................... 107

8.1.4 Pause the Viewing ............................................................................................ 109

8.1.5 Capture Still Image ........................................................................................... 110

8.1.6 PTZ Control ...................................................................................................... 110

8.1.7 Remote Playback ............................................................................................. 112

8.1.8 Remote DVR Configuration .............................................................................. 117

8.2 Web Browser Viewer ................................................................................................ 118

8.2.1 Switching the Channel Displays ....................................................................... 121

8.2.2 Web Browser Viewer Operation ....................................................................... 121

9 SecuViewer .........................................................................................................122

9.1 Install SecuViewer .................................................................................................... 123

9.2 SecuViewer Interface Overview ............................................................................... 124

9.3 Connect to the DVR ................................................................................................. 125

viii

Chapter

1 Overview

Button / Name

Function

USB

Connects the USB 2.0 device (Supports the pen drive and card reader) for firmware upgrading or video backup

 REW

Rewind

II PLAY

Play or Resume video playback

 FF

Fast forward

 STOP

Stop playback or enter the PTZ control menu

● REC

Start or Stop recording/backup

Power LED (green)

Indicates DVR box unit power on or off

MODE

Select screen display modes

 MENU

Enter the Main Menu or go back to the previous menu

UP

Moves up through list or changes selected values

 DOWN

Moves up through list or changes selected values

 SELECT/ENTER

Changes values in the menu or enters into a function

Hard disk active (red)

Indicates hard drive is in use

IR Receiver (red)

Remote control signal receiver

1 2 3 4 5 6 7 8 9

Removable Panel

1.1 Front Panel Control

The full-featured Encore ENDSS-4C8 H.264 network DVR with BNC cabling

8 Channel H.264 DVR Dual HDD Version

Name / Label

Function

VIDEO-OUT

Video output port for the security monitor

VIDEO-IN

BNC connectors for video input: CH1~CH4 (for 4Ch), CH1~CH8 (for 8Ch)

IR_ext

IR extender cable connector (optional)

VGA-OUT

VGA output (DB-9) port for the LCD monitor

SENSOR

Sensor ports (marked “1~4”) and a common ground (marked “G”)

ALARM

Alarm port (Alarm 1+ and Alarm 1-)

AUDIO-IN and -OUT

Connectors of audio input and output

LAN

RJ45 port for the network cable

MOUSE

Mouse port (for USB compatible mouse only)

DC IN 12V

DC power port for the power adaptor

RS-485

RS-485 connector (typically for PTZ-capable cameras and keyboards)

1 2 3 4 5 6 7 8 9

1.2 Rear Panel Connector

The rear panel of the DVR contains all of the connectors you will be using.

1.2.1 BNC Cabling Model

The single hard disk BNC version comes in 4- and 8-channel DVRs. The dual hard disk, mobile rack and DVD BNC versions come in 4-, 8-, and 16-channel DVRs.

8-Channel DVR (Dual HDD / DVD-RW / Mobile Rack Version)

Button / Name

Function in DVR Mode

REC

Start or stop recording / backup.

 DVR

Switch to DVR mode

 PTZ

Switch to PTZ mode

 REW

Rewind through video

 STOP

Stop playback or backup

II PAUSE

Pause recording of playback

 FF

Fast forward through video

► PLAY

Start video playback

 MENU

Enter a menu or exit

▲(UP) ▼(DOWN) (LEFT) ►(RIGHT)

Move through lists or change the settings of choices

 (Enter/Select)

Change and confirm values

 AUTO

Start automatic screen view rotation

MODE

Changes to split-screen mode

－ ZOOM OUT

(Not available in DVR mode)

＋ ZOOM IN

(Not available in DVR mode)

1,2,----8 (Channels)

Selects the channel to view in full screen

1.3 Remote Control

Chapter

2 Installation

Top Cover

WARNING Be sure there is no power connection before starting installation!

2.1 Hard Disk Installation

2.1.1 8 Channel DVR Dual Hard Disk Installation

This type of DVR contains two internal hard drive brackets for installing two SATA hard drives. You may use one drive only.

Install the hard drive by following these simple steps

Step 1 Unscrew the two screws on either side of the DVR housing. There are four

screws to remove in this step.

Step 2 Slide the top cover slightly backwards and then lift it out.

Step 3 Remove the two screws shown to take off the first hard drive bracket.

Step 4 Slide the bracket slightly backwards and then lift it out.

Step 5 Put the hard drive onto the bracket then turn to another side to screw-in the

hard drive and bracket together using four screws.

Step 6 Put the hard drive back the original space by slightly forwards.

Step 7 Fix the bracket by two screws.

HDD Power Cable

Step 8 Attached the hard drive data cable and power cable

Step 9 Remove four screws to take off the second hard drive bracket.

Step 10 Screw in the hard drive and bracket together on either sides with four screws.

HDD Power Cable

Step 11 Attached the data cable and power cable to the hard drive.

Step 12 Fix the bracket using four screws.

Step 13 Put the top cover back by slide and slightly forwards.

Top Cover

Fix the screws on either side

Fix the screws on

either side

Step 14 Fix the top cover by four screws on either side.

2.2 Sensor and RS485 Connector Installation

8 Channel DVR

The 8-channel DVR follows the same way to install the Sensor and RS485 connectors. Please refer to the following procedures:

Power Adaptor

Network Cable

Mouse

Security Monitor

IR Extender

LCD Monitor

Security Cameras

Alarm

Sensors

Audio Devices

(Microphone/Speaker)

PTZ Camera

2.3 Video Format Detection

The ENDSS-4C8 „s DVR can automatically detect the video format (either NTSC or PAL) after the cameras have been properly installed and the DVR has been powered on.

Please refer the section “Hardware Setup” to setup the NTSC/PAL auto detection.

2.4 Connection Guide

Connect all peripheral devices properly before turn on the DVR.

2.4.1 Connecting Peripherals to a BNC Type DVR

The following diagrams serve as a guide to the back panel connection of 4Ch, 8Ch, and 16Ch DVRs with BNC.

8-Channel BNC Cabling DVR (Dual HDD Mobile Rack Version)

Brief Description for Connecting Devices

Connect the Security Cameras

Connect the security cameras to the video inputs labeled as “CH1” to “CH8” (for 8Ch) on the DVR. This connection provides the DVR with the surveillance video input.

Connect the Security Monitor

Connect the security monitor to the video output labeled as “VIDEO-OUT” on the DVR. The connection provides a video transmission path from the DVR to the security monitor.

Connect the Network Cable

Connect the network cable to the LAN port labeled as “ ” on the DVR. This connects the DVR to the network.

Connect the USB mouse

Connect the USB mouse to the mouse port labeled as “ ” on the DVR. This port only supports a USB mouse and not other devices.

Connect the LCD Monitor

Connect the LCD monitor to the VGA output labeled as “VGA-OUT” on the DVR. The DVR will transmit the video signal to the LCD monitor through this connection.

Connect the Sensors

Connect the sensor wires to the sensor slots labeled as “SENSOR” and numbered 1~4 with a common ground “G” on the DVR. This device often used with a security camera

at the monitoring space.

Connect the Alarm

Connect the alarm indicator to the alarm slots labeled as “ALARM 1+” and “ALARM 1-” on the DVR. This supports alarm that can be triggered when an event has occurred.

Connect the PTZ Cameras

Connect the communication wiring for the PTZ camera to the RS-485 pins labeled as “485+” and “485-” on the DVR. Note that PTZ-capable cameras still need to be connected to a channel.

Connect the Audio Devices

Connect audio peripherals to the ports labeled as “AUDIO-IN” and “AUDIO-OUT” on the DVR. These support devices for capturing or broadcasting sound.

Connect the IR Extender (Optional)

Connect the IR extender cable to the port labeled as “IR_ext” on the DVR. The cable is an optional device which serves as an IR controller extension.

Connect the Power Adaptor

Connect the Power Adaptor to the DC jack labeled as “DC-IN 12V” on the DVR. Connect the power adaptor after all devices have been properly installed.

Chapter

3 Getting Started

Release Date: May 25 2010 17:33:16 Video: PAL

Hard Drive: WDC WD7500AYPS-01ZKB Rec:02.0

715403MB…Empty Disk DVR needs to format HDD, All data will be lost…

Format / Cancel?

3.1 Turning on the DVR

The ENDSS-4C8 „s is ready for operations after all peripherals have been properly connected and installed. Connect the power adaptor to turn the DVR on. The DVR may take a few seconds to startup.

When the hard drive is detected by the system, it will ask whether or not you would like to format it. Refer to the conditions stated below to determine which course of action to take.

Format the hard drive when:

» It is the initial installation of the hard drive (First time to install the HDD in the

DVR).

» When the hard disc drive (HDD) installed is pulled out from other devices or

computers

Do not format the hard drive when:

» The hard drive has already been formatted by the DVR and not formatted by other

devices.

The Home Screen is shown after the system is ready.

3.2 Home Screen

The Home Screen is the starting point for many functions and applications. It allows

you to setup, access, and control the surveillance video data. You may think of this screen as a vantage point to give you instant access to video information and DVR functions.

Icon

Function

Icon

Function

Camera is working

No signal from camera

Recording

Recording Stop

Force Record Start

Network connected

USB disk connected

Network disconnected

Hard drive overwrite enabled

Hard drive status

Channel display rotation enabled

XX%

Percentage of hard drive already used

2010/06/03

Current date

15:37:47

Current time

1% 2010/06/06 15:37:47

3.2.1 State Bar Information

The State Bar displays the status and notification icons of the surveillance system.

Icon

Function

Icon

Function

Channel Views

Load default channel display location

4-channel split view

1+7 Split View

9-channel split view

1+12 Split View

1+14 Split View

16-channel split view

Auto channel rotation

Main Menu

Enter main menu

Recording

Start recording

Stop recording

Start force recording

Stop force recording

Video Search and Playback

Playback menu

Calendar Menu

Event search

Pan/Tilt/Zoom control screen

System Information

Recording information

Hard drive information

Network information

3.2.2 Control Bar Information

The Control Bar may be used to switch displays, open and setup channels and their related applications.

3.2.3 Drag and Drop Channel Swap

The Drag and Drop Channel Swap enables swap the channel displays using your mouse. No need to interchange the BNC connectors.

This function is also applicable for all kinds of Split View.

» Move the cursor onto the channel-

square you would like to shift.

» Press left-button of the mouse (a hand

icon will appear) and drag the channelsquare to the new position.

» Release the mouse button to drop the

channel-square into new position.

» System will keep the new channel

display arrangement even if you reboot the DVR system.

1% 2010/06/06 15:37:47

Drag and Drop Channel Reposition

Load Default Location

Press the icon “ ” to reset channel displays to their default locations.

Enter Main Menu Password

[ _ _ _ _ _ _] ▲

□0 □1 □2 □3 □4 □5 □6 □7 □8 □9

MAIN MENU 

Icon

Name

Function

DVR Power Supply

To reboot or shutdown the DVR system

Channel Setup

Set the channel display, record, channel name and video color adjustment.

Record Setup

Set the record schedule, video performance and quality

Detector Setup

Set the motion, sensor and alarm mode.

Authentication Setup

Set the login account, password and the authentication.

System Setup

Set the status icons display, languages, date/time, rotation time, button beep tone, input device speed, and other relevant system features.

3.3 Main Menu

Logging In for the First Time

Press  or the icon and enter the password to get into the Main Menu.

Default password is “123456”.

Press to exit the password dialog.

Main Menu Guideline

Icon

Name

Function

Hardware Setup

Configures error message checks, hard drive information, overwrite settings, network settings, PTZ/Keyboard, Audio and screen settings.

Utility/Tools

These are used to format USB devices, to update firmware, to export event logs, and to restore system settings.

Exit Main Menu

Exit the main menu.

CHANNEL SETUP

Channel Number

Basic Setting Standard Color Adjustment Special Color Adjustment

Operation Icons

Click on the icon to expand the menu and view its contents. Click on the icon to minimize the menu contents.

Click on the right button of your mouse to go back to the upper menu.

3.4 Channel Setup

Click the “Channel Setup” on the Main Menu. The screen will display the menu shown in the following illustration.

3.4.1 Channel Number

The Channel Number is used to designate to which channel or channels the settings will apply.

Press the icon (for 8Ch). This icon will turn orange and the settings will be applied to all channels.

Press the icons “ , , , , , , , ” to individually set each channel. The channel icon will turn green when selected and will turn to white when not selected.

CHANNEL SETUP

Channel Number

Basic Setting

Active Channel

[ ON]

Record Channel

[ ON]

Hidden Channel

[ NO]

Channel Name

[No Definition]

Rotation Time

▐▬▬▬▬▬ [2Sec]

Image Position Adjustment  Standard Color Adjustment Special Color Adjustment

3.4.2 Basic Settings

3.4.2.1 Active Channel

To set each channel or all channels are to record and to be displayed on the screen. “ON” – Enables recording and on-screen display. The channel number icon turns to

orange.

“OFF”- Disables recording and on-screen display. The channel number icon turns to gray.

3.4.2.2 Record Channel

To set one or all channels are record or not. The channel will be displayed on screen even when it is not recording.

“ON” – Record.

“OFF” – Not Record.

3.4.2.3 Hidden Channel

To set whether or not to display one channel or all channels on the screen, the channel will continue to record regardless of it being hidden or shown.

“ON” – Hide the channel on screen. The channel square turns to black and channel number icon turns to white.

“OFF”- Show the channel or channel is will be visible.

3.4.2.4 Channel Name

Designate a name for each channel. The channel name is limited to 24 characters. Press the icon [ Default Name] to select a channel name from the list defined by the

system: Room, Hall, Door, Lift, Area, Floor, Entry, and Point. Press the icon “ ” to switch to big letters.

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Encore ENDSS-4C8 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual