Encom iPULSE R, PULSE 2070, iPULSE S, PULSE CR, PULSE C User Manual

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ENCOM PULSE Link
USER MANUAL
Toll Free: 1-800-617-3487 Worldwide: (403) 230-1122 Fax: (403) 276-9575 Web: www.encomwireless.com
For ENCOM PULSE Link Version 2.2.6 © 2012-2015 Encom Wireless Data Solutions Inc.
Table of Contents
ENCOM PULSE Link
USER MANUAL
Chapter 1: Introduction
................................................................................................................................... 5Compatible ENCOM Radios
Chapter 2: Installation
................................................................................................................................... 6System Requirements
................................................................................................................................... 7Downloading the PULSE Link Software
................................................................................................................................... 8Installing the PULSE Link Software
Chapter 3: Using ENCOM PULSE Link
................................................................................................................................... 15Running ENCOM PULSE Link
................................................................................................................................... 15Connecting to a Radio
.......................................................................................................................................................... 16Connecting to a PULSE Radio
.......................................................................................................................................................... 18Connecting to an iPULSE Radio
.......................................................................................................................................................... 21Connecting to a 5000 Series Radio
......................................................................................................................................................... 24Setting the 5000 Series Radio Product Code
................................................................................................................................... 28User Interface
.......................................................................................................................................................... 29Menu Bar
......................................................................................................................................................... 30File Menu Functions
......................................................................................................................................... 30Exit
......................................................................................................................................................... 31Radio Menu Functions
......................................................................................................................................... 31Upgrade
................................................................................................................................... 32Upgrading a PULSE Radio
................................................................................................................................... 36Upgrading an iPULSE Radio
................................................................................................................................... 40Upgrading a 5000 Series Radio
......................................................................................................................................... 45Recover
................................................................................................................................... 46Recovering a PULSE Radio
................................................................................................................................... 56Recovering a 5000 Series Radio
......................................................................................................................................... 64Restore to Factory Defaults
......................................................................................................................................................... 65Tools Menu Functions
......................................................................................................................................... 65Demo Mode
......................................................................................................................................................... 68Help Menu Functions
......................................................................................................................................... 68Topics
......................................................................................................................................... 68About
.......................................................................................................................................................... 69Status Bar
......................................................................................................................................................... 71Search for iPULSE Radios Button
......................................................................................................................................................... 72Detect USB Devices Button
......................................................................................................................................................... 73Connect to serial device button
......................................................................................................................................................... 74USB Serial Port Settings Button
......................................................................................................................................................... 75Status Information Panel
.......................................................................................................................................................... 78Options List
.......................................................................................................................................................... 79Settings Panel
......................................................................................................................................................... 80Identification Tab
......................................................................................................................................................... 83Wireless Tab
......................................................................................................................................................... 87Netw ork Tab
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6
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© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6
......................................................................................................................................... 91P-MP Master Mode
......................................................................................................................................... 93P-MP Remote Mode
......................................................................................................................................... 95TCP Server Mode
......................................................................................................................................... 97TCP Client Mode
......................................................................................................................................... 99TCP Client & Server Mode
......................................................................................................................................... 101VCOM UDP Mode
......................................................................................................................................................... 102Serial Port Tab
......................................................................................................................................... 103FSK Radio Serial Port Settings
......................................................................................................................................... 106RS-232 Radio Serial Port Settings
......................................................................................................................................... 110iPULSE Radio Serial Port Settings
......................................................................................................................................................... 113Advanced Tab
......................................................................................................................................................... 117Export Button
......................................................................................................................................................... 118Import Button
......................................................................................................................................................... 120Save Button
......................................................................................................................................................... 120Reset Button
.......................................................................................................................................................... 121Signal Strength Panel
......................................................................................................................................................... 122Signal Strength Toolbar
......................................................................................................................................................... 123Signal Strength Meter
......................................................................................................................................................... 124Using the Signal Strength Panel
.......................................................................................................................................................... 126Poll Test Panel
......................................................................................................................................................... 127Poll Test Toolbar
......................................................................................................................................................... 128Poll Test Report
.......................................................................................................................................................... 131Spectrum Scan Panel
......................................................................................................................................................... 132Spectrum Scan Toolbar
......................................................................................................................................................... 133Spectrum Scan Graph
.......................................................................................................................................................... 135iPULSE Radios Form
......................................................................................................................................................... 137Changing the IP Address of an iPULSE Radio
......................................................................................................................................................... 139Resettting an iPULSE Radio
......................................................................................................................................................... 141Refreshing the iPULSE Radio List
......................................................................................................................................................... 142View ing or Changing the Settings of an iPULSE Radio
ENCOM PULSE Link
USER MANUAL
Chapter 4: PULSE Radio Network Example
................................................................................................................................... 147PULSE Master (0) Configuration
................................................................................................................................... 148PULSE Remote (1) Configuration
................................................................................................................................... 149PULSE Remote (2) Configuration
................................................................................................................................... 150PULSE Repeater (3) Configuration
................................................................................................................................... 151PULSE Repeater (4) Configuration
................................................................................................................................... 152PULSE Remote (5) Configuration
................................................................................................................................... 153PULSE Repeater (6) Configuration
................................................................................................................................... 154PULSE Remote (7) Configuration
................................................................................................................................... 155PULSE Remote (8) Configuration
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© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6
ENCOM PULSE Link
ENCOM 900 MHz Serial Radios
Radio Model
Description
iPULSE R
900 MHz rack mount serial radio with Ethernet interface
iPULSE S
900 MHz shelf mount serial radio with Ethernet interface
PULSE 2070
900MHz 2070 style radio
PULSE C
900MHz shelf mount FSK radio
PULSE CR
900MHz rack mount FSK radio
PULSE S
900MHz shelf mount serial radio
PULSE SR
900MHz rack mount serial radio
5000 series adapter card
PULSE adapter card for 5000 series radios (5100R, 5100S, 5170, 5171, 5200R, 5200S, 5270)
USER MANUAL

Chapter 1: Introduction

This guide describes the operation of the ENCOM PULSE Link radio configuration utility. ENCOM PULSE Link is a Microsoft Windows based application that is used to set up networks of ENCOM 900 MHz serial and FSK radios.
With ENCOM PULSE Link, you can:
Configure your ENCOM 900 MHz radios using a friendly user interface
Optimize the performance of your 900 MHz wireless network
Diagnose network and communication issues
This guide contains instructions, suggestions and information that will help you set up your radios and achieve optimal performance of your equipment.

Compatible ENCOM Radios

The following ENCOM radios are compatible with the ENCOM PULSE Link software:
© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6
ENCOM PULSE Link
USER MANUAL

Chapter 2: Installation

System Requirements

ENCOM PULSE Link was created to run on a wide variety of computers, from netbooks that can be used by field personnel to high-powered, multi-monitor workstations used in the network operations center.
In order to run ENCOM PULSE Link, your computer must meet the following minimum requirements:
Windows XP SP3, Vista, Windows 7 or Windows 8 operating system Microsoft .NET Framework 4 2 GB RAM 1 GB free hard drive space Video card with a minimum 1024 x 720 resolution
© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6
ENCOM PULSE Link
Email:
support@encomwireless.com
Phone:
1-800-617-3487 (ext. 223) 1-972-885-5170
USER MANUAL

Downloading the PULSE Link Software

ENCOM PULSE Link is available for download from the ENCOM Wireless website. To download ENCOM PULSE Link:
1. Using a web browser, go to the ENCOM Software Download Registration page on the ENCOM web site at:
http://www.encomwireless.com/downloads/software
2. Enter the requested information, and make sure that you select Pulse Link in the Software Required field. Then click on the Send button.
3. A confirmation email will be sent to the email address you entered in the registration page.
4. Follow the instructions in the email you received to download the ENCOM PULSE Link setup program to your computer.
If you have trouble downloading or installing PULSE Link, please contact ENCOM technical support, using any of the following options:
© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6

Installing the PULSE Link Software

Although ENCOM PULSE Link will run under a standard user account, you will need administrator privileges to install the application. Please contact your IT department if you are unable to install PULSE Link due to account restrictions.
After downloading ENCOM PULSE Link:
1. Double click the EncomPulseLinkSetupVx.x.x.msi file to start the installation process (where x.x.x is the PULSE Link version number).
2. The ENCOM PULSE Link Setup Wizard will appear and will guide you through the installation of the application to your computer
ENCOM PULSE Link
USER MANUAL
Click Next to proceed.
© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6
ENCOM PULSE Link
USER MANUAL
3. Select the folder on your computer where you would like ENCOM PULSE Link to be installed.
You can also instruct the setup wizard to install PULSE Link for all users or the currently logged in user. Note that in both cases, you need to have administrator privileges in order to successfully install the application.
Click Next to proceed.
© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6
ENCOM PULSE Link
USER MANUAL
4. Select the desired options. Note that a shortcut will always be created under Programs -> Encom -> PULSE Link in the Windows Start menu. The Desktop and Quick Launch
shortcuts simply provide alternate means to access the application.
If this is the first time that you install ENCOM PULSE Link, ensure that the Install Encom Serial USB Driver option is checked. The setup program will pre-install the appropriate driver files on your computer, and the driver will be automatically installed when you connect to a 900 MHz serial radio with the USB cable. Leaving this option checked won't affect a driver that has already been installed.
Click Next to proceed.
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© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6
5. The final confirmation page is shown.
ENCOM PULSE Link
USER MANUAL
Click Next to proceed.
6. ENCOM PULSE Link will be installed on your computer.
Enter the appropriate administrator account credentials if you are prompted to do so.
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© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6
ENCOM PULSE Link
USER MANUAL
7. If you checked the Install Encom Serial USB Driver option, the driver installation wizard will be displayed.
Click Next to proceed.
8. The driver license page is shown:
Select the I accept this EULA option, and click Next to proceed.
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© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6
9. The ENCOM Serial USB drivers will be installed on your computer.
ENCOM PULSE Link
USER MANUAL
During the installation process, you may be prompted for permission to install the drivers. Answer Yes or OK to all prompts.
10.When the driver installation is completed, click Finish to exit the driver installation wizard.
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© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6
11.Finally click Close to exit the PULSE Link installation wizard.
ENCOM PULSE Link
USER MANUAL
12.ENCOM PULSE Link is now installed on your computer.
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© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6

Chapter 3: Using ENCOM PULSE Link

Running ENCOM PULSE Link

You can run ENCOM PULSE Link using any of the following methods
Select Programs -> Encom -> PULSE Link -> Encom PULSE Link from the Windows Start menu
If you requested that a PULSE Link shortcut be installed on your desktop, you can start PULSE Link by double-clicking the desktop icon:
ENCOM PULSE Link
USER MANUAL
If you requested that a PULSE Link shortcut be installed in the QuickLaunch panel, you can start PULSE Link by clicking on the QuickLaunch icon:

Connecting to a Radio

ENCOM PULSE Link supports two families of 900 MHz serial radios:
ENCOM PULSE radios (configured via USB interface)
ENCOM iPULSE radios (configured via Ehthernet interface)
ENCOM 5000 series adapter boards (configured via Serial interface)
To connect to a radio, follow the procedures found in the following topics:
Connecting to a PULSE Radio
Connecting to an iPULSE Radio
Connecting to a 5000 Series Radio
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© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6

Connecting to a PULSE Radio

To connect to an ENCOM PULSE radio, follow the procedure listed below:
1. Run the ENCOM PULSE Link application on your computer.
2. The Status Bar at the top right-hand corner of the application's window will prompt you to connect to a radio.
3. Power the PULSE radio with the provided wall mount power adapter, and then connect the radio to your computer with the included USB cable.
ENCOM PULSE Link
USER MANUAL
4. ENCOM PULSE Link will detect the radio and attempt to communicate with it.
5. When PULSE Link is able to communicate with the radio, it will automatically retrieve its configuration settings.
Note that when the status bar is red, you should not disconnect the USB cable from the radio, nor should you remove power from the radio. Doing so could prevent the radio from being able to communicate properly over the serial port (or the FSK port for FSK radios). If this happens, you may have to use PULSE Link again to restore the radio's configuration.
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© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6
ENCOM PULSE Link
USER MANUAL
6. After the radio's configuration settings have been retrieved, the radio is shown as being on­line.
7. The radio configuration panel is displayed. At this point you can use ENCOM PULSE Link to manage your radio.
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© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6

Connecting to an iPULSE Radio

To connect to an ENCOM iPULSE radio, follow the procedure listed below:
1. Run the ENCOM PULSE Link application on your computer.
2. The Status Bar at the top right-hand corner of the application's window will prompt you to connect to a radio.
3. Power the iPULSE radio with the provided wall mount power adapter, and then connect the radio to your computer using an Ethernet cable.
ENCOM PULSE Link
USER MANUAL
4. Click the Search for iPULSE radios button at the left of the status bar.
5. The iPULSE Radios form is displayed.
While this form is visible, PULSE Link is actively searching for iPULSE radios. It will detect
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© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6
ENCOM PULSE Link
USER MANUAL
and list all iPULSE radios that are connected to your local network. It will NOT detect an iPULSE radio if there is a router between the radio and the computer running the PULSE Link application.
6. If you have just received your iPULSE radio from ENCOM, its default IP address may not be compatible with your local network. In this case, a indicator is shown at the left of radio's
MAC Address, and the Status column indicates that you must change the radio's IP address.
In order to connect to a radio that is unreachable, you will have to change it's IP address to a compatible value. Refer to the Changing the IP Address of an iPULSE Radio topic for more information.
7. To connect to a radio, select the radio item in the radio list, and then click the Select button. Alternatively, you can double-click the left mouse button on the radio item in the radio list.
8. The status indicator will briefly display a message while the radio's configuration settings are retrieved.
Note that when the status bar is red, you should not disconnect the Ethernet cable from the radio, nor should you remove power from the radio.
9. After the radio's configuration settings have been retrieved, the radio is shown as being on­line.
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© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6
ENCOM PULSE Link
USER MANUAL
10.The radio configuration panel is displayed. At this point you can use ENCOM PULSE Link to manage your radio.
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© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6
ENCOM PULSE Link
USER MANUAL

Connecting to a 5000 Series Radio

To connect to a 5000 series radio in which a 5000 series adapter card has been installed:
1. Run the ENCOM PULSE Link application on your computer.
2. The Status Bar at the top right-hand corner of the application's window will prompt you to connect to a radio.
3. Power the 5000 series radio with the provided wall mount power adapter, and then connect the radio to your computer using a serial or serial-to-USB adapter cable.
4. Click the Connect to serial device button at the left of the status bar.
5. The Connect to device serial port form is displayed.
6. Select the serial communications port to which the radio is connected, and then click the Connect button.
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© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6
ENCOM PULSE Link
USER MANUAL
7. ENCOM PULSE Link will detect the radio and attempt to communicate with it.
8. When PULSE Link is able to communicate with the radio, it will automatically retrieve its configuration settings.
Note that when the status bar is red, you should not disconnect the serial cable from the radio, nor should you remove power from the radio. Doing so could prevent the radio from being able to communicate properly over the serial port (or the FSK port for FSK radios). If this happens, you may have to use PULSE Link again to restore the radio's configuration.
9. If a product code has not yet been assigned to the 5000 series adapter card, you will be prompted to do so:
Refer to the Setting the 5000 Series Radio Product Code topic for instructions on setting the product code.
10.After the radio's configuration settings have been retrieved, the radio is shown as being on­line.
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ENCOM PULSE Link
USER MANUAL
11.The radio configuration panel is displayed. At this point you can use ENCOM PULSE Link to manage your radio.
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© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6
ENCOM PULSE Link
USER MANUAL
Setting the 5000 Series Radio Product Code
When you connect to a 5000 series radio in which a 5000 series adapter card has been installed, you will be prompted to assign a product type to the adapter card. To following steps describe the process of assigned the product type:
1. Run the ENCOM PULSE Link application on your computer.
2. Connect to the 5000 series radio using a serial or serial-to-USB cable.
3. After the radio is discovered, you will be prompted to assign a product type:
4. Click the Yes button to proceed.
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© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6
5. The Set product type wizard will be displayed:
ENCOM PULSE Link
USER MANUAL
6. Select the model associated with your 5000 series radio. The model name is normally found on the front of the radio. Make sure that you choose the correct model, otherwise the radio may not operate properly.
7. Press Next to continue.
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© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6
The wizard will display a progress bar while the radio is configured.
ENCOM PULSE Link
USER MANUAL
8. After the radio is configured, the wizard will display the following report:
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ENCOM PULSE Link
USER MANUAL
9. Click Finish to return to the main window.
10.PULSE Link will retrieve the radio's new configuration, and show the radio as being on-line.
11.The radio configuration panel is displayed. At this point you can use ENCOM PULSE Link to manage your radio.
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© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6
ENCOM PULSE Link
USER MANUAL

User Interface

The following screen shot shows the main window of a typical ENCOM PULSE Link session:
The main features of the PULSE Link user interface include:
A Menu Bar at the top of the window that allows you to access the application's less-frequently used features.
A Status Bar that displays the current state of the application. An Options List that allows you to choose the task you want to carry out. A Workspace that contains the user interface associated with the currently selected option.
Depending on the type of radio connected to PULSE Link, one of more of the following options are available:
Settings Signal Strength Poll Test Spectrum Scan
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© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6
ENCOM PULSE Link
USER MANUAL

Menu Bar

The main menu bar provides access to the less-frequently used ENCOM PULSE Link functions. The following options are available:
File Menu
Exit
Radio Menu
Upgrade
Recover
Restore to Factory Defaults
Tools Menu
Demo Mode
Help Menu
Topics
About
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© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6
File Menu Functions
Exit
Select Exit from the File menu to shut down ENCOM PULSE Link.
ENCOM PULSE Link
USER MANUAL
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© 2012-2015 Encom Wireless Data Solutions Inc.For ENCOM PULSE Link Version 2.2.6
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