Enable-IT, Inc. reserves the right to revise this documentation and to make
changes in content from time to time without obligation on the part of Enable-IT,
Inc. to provide notification of such revision or change.
Enable-IT, Inc. provides this documentation without warranty, term, or condition
of any kind, either implied or expressed, including, but not limited to, the implied
warranties, terms or conditions of merchantability, satisfactory quality, and fitness
for a particular purpose. Enable-IT, Inc. may make improvements or changes in
the product(s) and/or the program(s) described in this documentation at any time.
If there is any software on removable media described in this documentation, it is
furnished under a license agreement included with the product as a separate
document, in the hard copy documentation. If you are unable to locate a copy,
please contact Enable-IT, Inc. and a copy will be provided to you.
UNITED STATES GOVERNMENT LEGEND
If you are a United States government agency, then this documentation and the
software described herein are provided to you subject to the following:
All technical data and computer software are commercial in nature and
developed solely at private expense. Software is delivered as "Commercial
Computer Software" as defined in DFARS 252.227-7014 (June 1995) or as a
"commercial item" as defined in FAR 2.101 (a) and as such is provided with only
such rights as are provided in Enable-IT, Inc.'s standard commercial license for
the Software.
Technical data is provided with limited rights only as provided in DFAR 252.2277015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable. You
agree not to remove or deface any portion of any legend provided on any
licensed program or documentation contained in, or delivered to you in
conjunction with, this User Guide.
Unless otherwise indicated, Enable-IT, Inc. registered trademarks are registered
in the United States and may not be registered in other countries.
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 2 of 73
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 3 of 73
COPYRIGHT BY ENABLE-IT, INC. ALL RIGHTS RESERVED
2
TABLE OF CONTENTS
3
CHAPTER 1 INTRODUCTION
5
1.1 PACKAGE CONTENTS
5
1.2 FEATURES
5
1.3 SPECIFICATIONS
7
CHAPTER 2 HARDWARE INSTALLATION
9
2.1 FRONT PANEL
9
2.1.1 CONNECTORS
9
2.1.2 LED INDICATORS
10
2.1.3 RESET BUTTON
10
2.2 PIN ASSIGNMENT OF THE RJ-21 CABLE
11
CHAPTER 3 WEB CONFIGURATION
12
3.1 ADMINISTRATION
15
3.1.1 IP ADDRESS
15
3.1.2 SWITCH SETTING
16
3.1.3 CONSOLE PORT INFORMATION
19
3.1.4 PORT CONFIGURATION
19
3.1.5 SNMP CONFIGURATION
23
3.1.6 SYSLOG SETTING
28
3.1.7 ALARM CONFIGURATION
28
3.1.8 TEMPERATURE & FAN STATUS
29
3.1.9 FIRMWARE UPDATE
29
3.1.10 CONFIGURATION BACKUP
30
3.1.11 SNTP SETTING
31
3.2 L2 FEATURES
32
3.2.1 VLAN CONFIGURATION
32
3.2.1.1 STATIC VLAN
33
3.2.1.2 GVRP VLAN
35
3.2.1.3 QINQ VLAN
38
3.2.2 TRUNKING
40
3.2.2.1 FORWARDING & FILTERING
42
3.2.3.1 IGMP SNOOPING
44
3.2.4.1 SPANNING TREE
45
3.2.5.1 SYSTEM CONFIGURATION
46
3.2.6.1 PERPORT CONFIGURATION
48
3.2.6.2 INSTANCE
48
3.2.6.3 INTERFACE
49
3.2.6.4.1 DHCP RELAY & OPT.82
49
3.2.6.5 DHCP OPTION 82
50
3.2.6.6 DHCP RELAY
50
3.2.6.7 DHCP OPTION 82 ROTUER PORT
51
3.2.6.8 DHCP OPT. 82 PORT TABLE
51
3.3 ACL
51
3.3.1 IPV4
53
3.3.2 NON-IPV454
3.3.3 BINDING
54
3.4 SECURITY
56
3.4.1 SECURITY MANAGER
56
3.4.2 MAC LIMIT57
3.4.3 802.X CONFIGURATION
58
3.5 QOS
60
3.5.1QOS CONFIGURATION
61
3.5.2 TOS/DSCP
63
3.6 MONITORING
63
3.6.1PORT STATUS
64
3.6.2 PORT STATISTICS
65
3.7 VDSL
66
3.7.1 CONFIGURATION
66
3.7.2 PROFILE TABLE
68
3.8 RESET SYSTEM
69
3.9 REBOOT
69
TECHNICAL SUPPORT
70
WARRANTY REPAIR
70
RETURN POLICY
70
LIMITED WARRANTY
71
CONTACT US73
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 4 of 73
1. Introduction
1.1 Package Contents
(1) Enable-IT 8924 VDSL2 DSLAM Concentrator
(1) Enable-IT 8924 User Manual
(1) Country Specific Power Cord
(1) DB9-RJ-45 Serial Console Cable
(1) 19” Set of Rack Mountable Brackets and Screws
(4) Rubber Feet for storage
1.2 Features
(24) 10/100BaseX Ethernet ports (2) 10/100/1,000BaseX Ethernet ports and
Supports SMII for 10/100BaseX ports
Supports GMII/MII/TBI for 10/100/1,000BaseX ports
All packet buffer and control data memory embedded
Flow control support:
o802.3x pause frame uses for full-duplex ports
oCollision-based back-pressure for half-duplex ports, carrier-based
Half and full-duplex operations:
o
Full-duplex operation supported on 10/100/1,000Mbps ports
o
Half-duplex operation supported on 10/100Mbps ports only
Supports 802.1D bridge self-learning, storing up to8L + 256 unicast or
Supports automatic age-out period between 1 to 1,000,000 seconds
Broadcast storm filtering based on ingress port bandwidth
HOL blocking prevention
Deadlock relief
Thank you for choosing the Enable-IT 8924 Extended Ethernet DSLAM. These
products are the cost-effective switching solution ideal for small businesses,
Telecom, ISP (Internet Service Provider), or SI (System Integration) for a
competitive network edge. The 8924 VDSL2 DSLAM is a 24-port solution with a
2-port Gigabit Ethernet combo interface (TP and SFP) in a 1.5U height design.
This concentrator offers the benefits of high speed connectivity with an intuitive
management system, robust layer 2 features with advanced security settings,
and a reliable hardware design with monitoring system integration.
The Enable-IT 8924 Extended Ethernet DSLAM includes the following items:
Ethernet switch controller
back-pressure not supported
multicast addresses
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 5 of 73
Auto-polling via MDC/MDIO management interface for auto-configuration of
speed, duplex mode, and flow control capability of all Ethernet ports
9K+ jumbo packets supported on per port and per VLAN basis
Supports layer 2 source filtering
Supports 802.1D Spanning Tree Algorithm and Protocol, 802.1w Rapid
IEEE 802.1q VLAN (port-based VLAN and Protocol-Based VLAN)
VLAN Stacking (Q-in-Q)
IEEE 802.1p Spanning Tree Protocol (STP)
IEEE 802.3ad Link Aggregation
IGMP Snooping/Proxy v1, v2 and v3
Multicast Forwarding with IGMP Snooping v1 and v2 (RFC 1112 and RFC
Multicast MAC address mapping
Up to 512 Multicast Channels
Profile-based Multicast Access Control (up to 24 profiles)
Fast and Normal Leave Modes
L2 Frame Filtering by MAC Addresses
L3 Frame Filtering by IP Addresses, protocol ID, and TCP/UDP
DHCP and ARP Broadcasting Frames Filtering
Support Secured Forwarding
Case:
Interface:
LED Indicators:
Standards Support:
Protocol Support:
2236)
Security:
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 8 of 73
Management:
Support OAM&P Functions
Support VLAN Priority Queue (IEEE 802.1p)
Support CoS, ToS, DSCP, etc.
Support SNMP v1/v2/v3 and MIB I/II
Web-based Graphical User Interface, Telnet, CLI and SSH
Operating Temperature: 14°F to 122°F (-10°C to 50°C)
Storage Temperature: -40°F to 158°F (-40°C to 70°C)
Relative Humidity: Up to 95% (non-condensing)
2. Hardware Installation
2.1 Front Panel
2.1.1 Connectors
POTS – The 8924 DSLAM includes (24) built-in splitters, POTS, with a
LINE – Line is for connecting (24) VDSL2 ports with a Telco-50/RJ-21
ALARM – For alarm inputs and outputs.
CONSOLE – Users are able to access the 8924 DSLAM locally with the
Operating Requirements:
This section shows the front image of the 8924 DSLAM and how to install the
hardware.
The 8924 DSLAM includes all connectors and LED indicators on its front panel
so only a few installation steps are required to build the network solution.
Telco-50/RJ-21 cable for telephone services.
cable.
CONSOLE port. Via the CONSOLE ports, users are able to configure the
8924 DSLAM with menu-driven interface with any terminal emulation
program, such as, Hyperterminal and Terterm. (115200, 8, None, 1, None)
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 9 of 73
the 8924 DSLAM provides Gigabit Ethernet combo interfaces, TP and
oTP: 10/100/1,000 BaseT copper (RJ-45 connector).
oSFP: 1000 Base-SX/LX mini-GBIC slot.
POWER – The connector is for 100V ~ 240V AC power inputs
2.1.2 LED Indicators
Blinking
On
Off
VDSL LINK (1 ~ 24)VDSL2 link is active
(transmitting data or
training)
VDSL2 link is
ready
VDSL2 link is
down
RUN/ALARM
System up
Alarm is detected
No alarm
PWR
Power On
Power Off
GE1/GE2
LINK/ACT
SPEED
SFP.
(50Hz~60Hz, 1.5A).
2.1.3 Reset Button
The reset button allows the users to reboot the 8924 DSLAM or load the default
settings.
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 10 of 73
2.2 Pin Assignment of the RJ-21 Cable
PINCOLORPORTPINCOLORPORTPINCOLORPORT
26
Orange
34
Brown
42
Gray
2
Black
P2310White
P1518Red
P7
27
Blue
35
Green
43
Blue
3
Red
P2211White
P1419Red
P6
28
Gray
36
Orange
44
Orange
4
Red
P2112White
P1320Red
P5
29
Brown
37
Blue
45
Green
5
Red
P2013White
P1221Red
P4
30
Green
38
Blue
46
Brown
6
Red
P1914White
P1122Red
P3
31
Orange
39
Orange
47
Gray
7
Red
P1815White
P1023Black
P2
62
Blue
40
Green
48
Blue
8
White
P1716White
P924Black
P1
Press the reset button forAction
1 ~ 5 secondsReboot the IP DSLAM
Load the default settings
1BlackP249WhiteP1617WhiteP8
33Gray41Brown49Orange
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 11 of 73
3. Web Configuration
The 8924 DSLAM allows users to manage and change configurations with a
Default User Name
admin
web browser interface. Users are able to login to the web management system
with any standard web browser, such as, Internet Explorer, Firefox, Safari,
Chrome, etc.
Default IP Address192.168.0.100
Default Passwordadmin
Table 1 Default Login Information
Note: Please make sure the IP address is correct once the IP of the
management web site is changed.
Once users are able to login to the web management page successfully, the
login message box will pop up as the following image.
Once the correct login authentication information is inputted, the main page of
the management system will appear like the following image.
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 12 of 73
The Home page of the management system includes three major sections.
1. Title Section
2. Menu Section
This section indicated the model name of the device.
The Menu section is located on the left hand side of the page and users are
allowed to change the configuration and review the status of the device by
interacting with this section.
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 13 of 73
3. Information Section
The Information section present the real-time LED status and the current status
Administration (3.1)
L2 Features (3.2)
ACL (3.3)
Security (3.4)
QoS (3.5)
Monitoring (3.6)
VDSL (3.7)
Reset System (3.8)
Reboot (3.9)
of the 8924 DSLAM.
The following sections will introduce users to the features of the 8924 DSLAM.
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3.1 Administration
The Administration section is for users to manage the 8924 DSLAM, including
IP Address
Switch Setting
Console Port Info
Port Configuration
SNMP Configuration
Syslog Settings
Alarm Configuration
Temperatures & Fan Status
Firmware Update
Configuration Backup
SNTP Setting
3.1.1IP Address
the IP address, switch settings, port configuration, etc. It includes the following
detailed functions:
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 15 of 73
The IP Address function includes four criteria which users are allowed to change.
DHCP mode
oDisable or enable DHCP mode
oThe value of this mode will decide whether the IP address is a
IP Address
Subnet Mask
Default Gateway
3.1.2Switch Setting
Basic
oModel Name
oDescription
oMAC Address
oFirmware Version
oBoard Type
oHardware Version
static IP address or a dynamic IP address.
The Switch Setting present information of the switch in the following subfunctions. Note only the Misc Config section allows users to change the settings
of the switch.
In the Basic tab, the basic information of the 8924 DSLAM is presented.
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 16 of 73
Module Info
The Module section shows the information of the Gigabit uplink ports, Gigabit
Misc Config
o
MAC address age-out time
This value is for setting up how many seconds that an inactive
o
Turn on port interval
This value for setting up the time interval that the CPU port should
o
Broadcast storm filter mode
Ethernet 1 and Gigabit Ethernet 2.
Note: in the following contents, these two uplinks will be called Mod1 and
Mod2.
Users are allowed to modify the following details of the switch.
MAC address remains.
be enabled after flooding attacks. Note: 0 means never enable the
CPU port.
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 17 of 73
This feature is to set up the threshold value of broadcast traffic for
ports.
Options: off, 1/2, 1/4, 1/8, 1/16 (Note: the value is the percentage
oBroadcast storm filters packets select
This option allows users to choose the type of the target packet for
If there is no type chosen, this means broadcast storm filter mode
Options: broadcast packets, IP multicast, control packets, and
oCollisions retry forever
This function will allow users to choose how many times the 8924
Disable, 16, 32 or 48 collision number.
Note: when the function is disabled, this means the 8924 DSLAM
oHash algorithm
This option is for choosing a hash algorithm for MAC address table.
CRC-Hash or DirectMap.
oIP/MAC binding
This feature allows user to enable or disable IP/MAC binding
Enable or disable.
o802.1x protocol
802.1x protocol is able to enable or disable via this option.
Enable or disable.
3.1.3Console Port Information
of the ports ingress bandwidth used by broadcast traffic.
broadcast storm filter mode.
is off.
flooded unicast/multicast packets.
DSLAM should retry when a packet meets a collision.
will retry for 6 times before packets are dropped. Otherwise, it will
retry continuously until the packet is sent successfully.
function.
Users are able to save the modified settings by clicking on the “Apply” button.
“Default” button is for restoring the default settings. The “Help” button will
provide some information about the features with another window.
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 18 of 73
This section is for users to review the settings of the console port, which allows
3.1.4Port Configuration
Port Controls
Port Sniffer
Protected Port
VDSL Port Status
Port Controls
Connect to PC via DB9-RJ45
console cable.
users to connect and manage the 8924 DSLAM I the Command Line Interface
(CLI) mode.
The Port Configuration section includes four detailed functions of the 8924
VDSL2 ports and Gigabit Ethernet uplink ports:
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The Port Control allows users to configure the Gigabit Ethernet uplink ports and
oState
This option will enable or disable the selected port.
Enable or Disable.
Note: Disable means to turn off the selected port; and this means
oNegotiation
Users are able to decide whether the Gigabit Ethernet uplink ports
Options: auto or force
Note: If force mode is selected, users have to provide the
oSpeed
Users can setup the speed of the Gigabit Ethernet uplink ports in
10, 100, 1000Mbps
oDuplex
Half or Full
oFlow Control
Options: enable or disable
Enable: send a PAUSE signal to the sender and halts the traffic for
Disable: drop the exceed packets when there are too any packets
oRate Control
Users are able to set up the specific rate for both ingress and
Note: the valid rate range is 0 ~ 8000; and the unit is 128Kbps.
oSecurity
This function is to decide whether the 8924 DSLAM will forward all
Options: enable or disable
Enable: only packets from secured MAC addresses will forwarded.
Disable: all packets will be forwarded.
oBSF
BSF stands for Broadcast Storm Filtering. It is able to enable or
Options: enable or disable
oJumbo Frame
Uses are able to choose whether the 8924 DSLAM forwards jumbo
Options: enable or disable
trunking ports if there exists any. The following parameters can be adjusted:
there will be no traffic going through this port.
should be auto-negotiable or not.
information of Speed and Duplex.
this function.
a period of time.
to process.
egress ports. Therefore, the 8924 DSLAM will control the rate to
meet the specified rate.
incoming packets from both secured MAC addresses and unknown
MAC addresses.
disable this function by port.
frame packets or not.
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 20 of 73
Port Sniffer
The Port Sniffer setting is for monitoring a target port by mirroring or copying
o
Sniffer Type
Options: Disable, Rx, TT, or Both.
Users are able to choose what kind of data they would like to
o
Analysis Port
This port is for assigning the port which should receive the data.
The analysis port will accept only copied packets from the
o
Port & Monitor
This port is for assigning what port the users would like to monitor.
Protected Port
the data of the port and forwarding to an assigned port.
monitor.
monitored port.
The Protected Port isolated a protected port from its neighbor ports and other
ports in different protected groups. However, it is allowed for a protected port
to communicate with other unprotected ports. By setting up protected ports, it
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 21 of 73
is able to ensure that there is no traffic, such as unicast, broadcast, or
oOptions:
Protected
-Click on the corresponding checkbox to select a port.
Group 1
-Click on the corresponding radio button for assigning a group.
Group 2
-Click on the corresponding radio button for assigning a group.
VDSL Port Status
multicast, between ports on the 8924 DSLAM.
This function provides two protected port groups. Uses are able to
choose ports and assign to either group 1 or group 2.
The VDSL Port Status allows the users to monitor the current information of
each VDSL port, such as, status, upstream rate, downstream rate, SNR
margins for upstream and downstream, and firmware version. In addition, it
includes the Advance button for checking the details of the selected port in
another window, as the following.
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3.1.5SNMP Configuration
The SNMP setting stands for Simple Network Management Protocol, which is a
System Options
oName
The name of the 8924 DSLAM
oLocation
The location of the switch
oContact
The contact information (the name of a person or organization)
oSNMP Status
Options: Enable or disable
This option is for enabling or disabling SNMP function.
standard protocol for managing network devices. SNMP is used commonly in
Network Management Systems (known as NMS) to monitor network devices. In
addition, MIBs (Management Information Bases) is a kind of file which is used to
store all the data of managed network devices in NMS according to SNMP
standard protocols.
The 8924 DSLAM supports three version of SNMP: SNMPv1, SNMPv2c, and
SNMPv3. In the SNMP Configuration page, it includes the following sections.
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 23 of 73
Community Strings
The Community Strings section is for setting up the password for accessing
oCurrent Strings
The list of existing password strings
oNew Community String
Information on a new password
String: password
Options: RO (read only) or RW (read and write)
oAdd
Add button: for adding new information on the right hand side of the
oRemove
Remove button: for removing a password from the left hand side of
Trap Manager
o
Current Managers
The list of existing SNMP servers.
o
New Manager
The information of a new trap manager.
IP Address: the IP address of the trap manager.
Community: the password for accessing the trap manager.
o
Add
For adding new manager.
o
Remove
For removing the information of the existing manager.
SNMP system.
table to the community list.
the table.
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SNMPv3 Group
oCurrent Strings
The list of current SNMPv3 groups.
oSNMP Group
Group Name: the name of the SNMPv3 group.
V1/V2c/USM: the security model of this group.
Security Name: the security name string of this group.
oAdd
For adding new a SNMPv3 group.
oRemove
For removing an existing SNMPv3 group.
SNMPv3 View
The SNMPv3 View is to offer or deny access to the complete features list or parts
o
Current Strings
The name of the current SNMPv3 views.
o
SNMP View
View Name: the name of the new SNMPv3 view.
Included/Excluded: the OID should be included or excluded for the
View Subtree: the feature OID of this view.
View Mask: the subnet mask of this view.
of features list of the 8924 DSLAM.
SNMP view.
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 25 of 73
o
Add
For adding the new SNMPv3 view.
oRemove
For removing a selected SNMPv3 view from the current strings
table.
SNMPv3 Access
oCurrent Strings
The list of current SNMPv3 access list
oSNMP Access
Group Name: the group name of the new SNMPv3 access
V1/V2c/USM: the security model
-V1: Reserved for SNMPv1
-V2c: Reserved for SNMPv2c
-USM: User-based Security Model
SNMP Access: the security model
-Options: NoAuth/ Auth/ Authpriv
-NoAuth: None authentication and none privacy
-Auth: Authentication and none privacy
-Authpriv: Authentication and privacy
Read View: the view name for each group that defines the list of
Write View: the view name for each group that defines the list of
Notify View: the view name for each group that defines the list of
oAdd
For adding the new SNMPv3 access
oRemove
The SNMPv3 Access section is for managing SNMPv3 access control, which is
different from the access control defined by SNMPv1 and SNMPv2. SNMPv3
access sets up SNMP access levels based on contexts, groups and users, rather
than on IP addresses and community strings.
OIDs that are accessible for reading by users belonging to the
group.
OIDs that are able to be created or modified by users of the group.
notifications that can be sent to each user in the group.
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For removing an access from Current Strings list
SNMPv3 USM-User
The SNMPv3 USM-User section is for setting up the details of USM (User-based
o Current Strings
The list of current SNMPv3 USM-user.
o SNMP USM-user
SNMP User Name
-The name of new USM user
Auth Type
-The authentication type
-Options: none or md5
Auth Key
-The authentication password of the USM user
Private Key
-The password for the privacy protocol type
o Add
For adding the new SNMPv3 USM-user
o Remove
For removing a SNMPv3 USM-user from the current list
Security Model) security model. USM provides different types of security levels
using various authentication and privacy protocols.
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3.1.6Syslog Setting
Syslog function is supported in this 8924 DSLAM system. The system will
Syslog server IP: the IP address of the remote syslog server IP.
Log level:
o Options: None, Major, or All
3.1.7Alarm Configuration
Configure Alarm Information (configuration section)
o
Alarm Item
Total of four alarms can be set in the 8924 DSLAM
o
Admin
Options: Disable or Enable
o
Security
The level of the alarm
o
Title
The name of the alarm
The
send logs to a remote log system. In this system, three events will be reported to
the remote log system: cold start, warm start and link change. The following are
necessary for connecting the remote syslog server.
The Alarm Configuration is distinguished into two tables: Configure Alarm Information
and Alarm Information. Users are able to setup alarms and monitor alarm status.
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 28 of 73
Alarm Information (monitor section)
o Alarm Item
o Admin
o Security
o Title
3.1.8Temperature & Fan Status
The Temperatures & Fan Status allows users to monitor the real-time information
3.1.9Firmware Update
of the 8924 DSLAM’s temperatures and FANs.
The Firmware Update allows users to upgrade firmware by themselves. Users are
able to choose upgrading firmware through TFTP or HTTP.
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3.1.10 Configuration Backup
Users are able to load or backup configurations via the Configuration Restore
TFTP Restore Configuration
TFTP Backup Configuration
function. This function includes two tabs: TFTP Restore Configuration and TFTP
Backup Configuration.
This section is for load the settings from a configuration file. Users are able to
upload the settings by TFTP or HTTP.
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 30 of 73
This area allows users to download the current configuration through TFTP or
3.1.11 SNTP Setting
SNTP
o To enable or disable SNTP feature.
o Options: Enable or Disable.
SNTP server IP
o The IP address of the assigned SNTP server.
UTC Type
o To decide the time zone.
o Options:
After-UTC:UTC+hh (hh: hours)
- For example, Taipei (UTC+08), choose “After-UTC”.
Before-UTC: UTC-hh (hh: hours)
- For example, San Francisco (UTC-08), choose “Before-UTC”.
Time Range
o
This field is for setting up the hour data in “UTC-hh/UTC+hh”.
For example, UTC-08, then, choose “Before-UTC” in UTC type and
Time
o This section is for displaying the current time once the switch is connected
HTTP.
SNTP stands for Simple Network Time Protocol. SNTP is a simpler version of
Network Time Protocol (NTP), which is a system for synchronizing the clocks of
network computer systems. By enabling SNTP function, users are able to configure
this switch to send time synchronization requests to the assigned servers with
servers’ IP addresses.
fill in “8” in Time Range.
to the assigned NTP server.
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 31 of 73
3.2 L2 Features
The 8924 DSLAM offers flexible L2 Features with the following functions:
VLAN Configuration
Trunking
Forwarding & Filtering
IGMP Snooping
Spanning Tree
DHCP Relay & Opt.82
3.2.1VLAN Configuration
Static VLAN
GVRP VLAN
QinQ VLAN
VLAN stands for Virtual Local Area Network or virtual LAN. It is a concept of
separating and grouping LAN segments by a common set of requirements. VLAN
presents some benefits, such as, simplifying network design and enhancing or
improving bandwidth performance.
The 8924 DSLAM supports three kinds of VLAN algorithms:
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3.2.1.1 Static VLAN
Static VLAN function allows users to setup and manage VLAN groups manually.
VLAN Operation Mode
o No VLAN
To disable VLAN mode.
o Port-Based VLAN
To setup VLAN groups by ports.
o 802.1Q VLAN
To setup VLAN groups by 802.1Q VLAN tags.
Basic
VLAN Information displays all VLAN groups stored already. The following buttons
allow users to manage VLAN groups.
Note: The VLAN mode of VLAN operation mode is the global setting of Basic and
VLAN Filter.
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o
Add
To create a new VLAN group.
Click Apply to set up tag mode.
o Edit
To change the settings of an existing VLAN group.
o Delete
To remove an existing VLAN group.
o PrePage
To move to the previous page of VLAN information table.
o NextPage
To move to the following page of VLAN information table.
o Help
To open FAQ page of VLAN configuration.
NameDescription
VLAN NameThe name of this VLAN group
VID
VLAN ID
VLAN MembersThere are three columns in this section.
802.1Q specification and defines tagging frames with VLAN configuration data. This
meaning allows VDSL2 IP DSLAM to exchange VLAN configuration information with
other network devices dynamically.
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- Click on the checkboxes to choose GVRP group members.
Apply
- To save the modifications.
Default
- To restore default settings.
Help
- To open the FAQ page of GVRP VLAN.
GVRP Table
o
This table is for displaying current GVRP VLAN information.
GVRP will learn VLAN ID and its group member automatically. This table will
show this information.
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3.2.1.3 QinQ VLAN
QinQ VLAN function allows users or service providers to separate traffic service for
QinQ Port Setting
QinQ Tunnel Setting
QinQ Port Setting
o This section is for setting up QinQ mode, TPID, and group members.
o The followings are the details that are required to be filled in for setting
QinQ: Disable or Enable
QinQ TPID:
- TPID stands for Tag Protocol Identifier.
different customers by adding service provide VLAN tags and customer VLAN IDs.
In this function, settings are divided into two parts:
QinQ function.
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- TPID is the Ethertype value for 802.1Q encapsulation.
- Standard Ethertype value: 0x8100 (Default value)
- Range: 0x0800 ~ 0xFFFF (hexadecimal value).
Port Table:
- QinQ: for choosing which port should be enabled with QinQ mode.
- QinQ Uplink: for setting up an uplink port of this QinQ group.
QinQ Tunnel Setting
o Tunnel ID
o
Tunnel VID
3.2.2Trunking
QinQ Port
QinQ Uplink
The Trunking function allows users to combine several ports or connections together
Static Trunk
LACP
o Aggregator Setting
This section allows users to setup trunking groups and details.
The following information is needed for setting up a trunk group.
- LACP (checkbox): for enable or disable LACP algorithm by check
- System Priority: this value is for identifying the active LACP of this
- Trunk Group Table
Group ID: the trunk group ID (1~13)
LACP: Enable or Disable LACP algorithm for this trunk
to create one single connection which has a higher and faster connection speed.
Trunking is also called Link Aggregation. Two trunking techniques are available in
this 8924 DSLAM:
on the checkbox.
8924 DSLAM. (Note: the lowest value presents the highest
priority.)
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group.
Work Ports: the total port number of the group member.
o Aggregator information
This section allows users to review trunk information.
Two data are reviewed in this section:
- Group Key: the trunk group ID.
- Port No: the port member of this trunk group. (Port1 ~ Port24,
o Static Activity
This area is for setting up LACP mode (active or passive)
- Active: the active port will send LACP packets automatically.
- Passive: the passive port will not send LACP packets but it will
Port List
The selected port
list. The number
should be
matched to the
value of “Work
(Please select the group number in the following port list.)
Mod1, Mod2)
respond if and only if it receives LACP packets from the other
end.
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3.2.2.1 Forwarding & Filtering
The Forwarding & Filtering function is for users to setup rules about packets.
Dynamic MAC Table
Static MAC Table
MAC Filtering
o
Dynamic MAC Table
The VDSL2 IP DSLAM will learn devices’ MAC addresses
Four ways to setup these rules:
dynamically and record these addresses into MAC address
table. This section will show all the found MAC addresses as
the following table.
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Clear: to clear the dynamic MAC address table.
Top: to show the first page of the MAC address table.
Prev: to go to the previous page of the MAC address table.
Next: to go to the next page of the MAC address table. (Note: if
there is nothing showed, it means this is the end page.)
o
Static MAC Table
Users are able to fill up the MAC addresses of devices
connected to the switch. By adding a static MAC address, the
switch will save the information permanently and will not attend
to learn the MAC address of this device when the device is
online.
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MAC Filtering
Users are able to define and drop unwanted traffic in “MAC
Filtering” function.
3.2.3.1 IGMP Snooping
“IGMP” stands for “Internet Group Management Protocol”. IGMP allows hosts
and routers to build multicast group memberships. IGMP snooping presents the
process of IGMP network traffic listening. With this feature, VDSL2 IP DSLAM is
able to listen to IGMP conversation between hosts and routers. The switch is
able to maintain a relation map of links and IP multicast streams.
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The following settings are needed in order to allow IGMP snooping work
IGMP Protocol: to enable or disable IGMP function.
IGMP Fastleave: to enable or disable IGMP Fastleave mode.
IGMP Querier: to enable or disable IGMP Querier mode.
Multicast Group: the multicast group list table.
properly.
3.2.4.1Spanning Tree
Spanning Tree (also known as, STP) is a network protocol which is defined by
IEEE 802.1 D standards for preventing bridge loops and broadcast radiation. In
addition, STP allows redundant links to provide automatic backups. Most
commonly known STP algorithms are STP (Spanning Tree Protocol), RSTP
(Rapid Spanning Tree Protocol), and MSTP (Multiple Spanning Tree Protocol).
This VDSL2 IP DSLAM supports both STP and MSTP. In addition, in this
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Switch, users are able to set up STP either for the whole system of the Switch or
o
System Configuration
o
PerPort Configuration
o
Instance
o
Interface
for each individual port.
In Spanning Tree function, there are four major setup pages as the following
sections.
3.2.5.1System Configuration
“System Configuration” allows users setting up the details of STP function. In
addition, the information of the root node of the STP will be displayed in this
page.
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Configure Spanning Tree Parameters
o STP State
To enable or disable STP function.
Note: to enable STP function, users are required to click on this
checkbox and press “Apply” button. Then, after the saving
o STP protocol version
STP or MSTP
o Region Name
Name of STP tree
o Revision Level
The level of STP tree
o Max Hops
Hop number
o Priority
o Maximum Age
The waiting time (seconds) before the switch attempts to
o Hello Time
The time (seconds) the switch will send BPDU packets to
o Forward Delay
Root Bridge Information
o
Priority
o
MAC Address
o
Region Name
o
Revision Level
o
Max Hops
o
Root Path Cost
o
Maximum Age
o
Hello Time
o
Forward Delay
process is completed, users are able to fill up the rest of the
information.
reconfigure.
check STP current status.
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3.2.6.2 PerPort Configuration
“PerPort Configuration” is for setting up Spanning Tree mode for each individual
3.2.6.3 Instance
port.
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3.2.6.4 Interface
3.2.7DHCP Relay & Opt.82
“DHCP” stands for “Dynamic Host Configuration Protocol”, which is a network
protocol that is for configuring network devices dynamically so these devices
can communicate on an IP network. It is a service that runs at the application
layer of TCP/IP protocol stack to assign IP addresses to its clients dynamically.
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“DHCP Relay” will forward DHCP broadcasts to multiple DHCP servers in
3.2.7.2 DHCP Option 82
3.2.7.3 DHCP Relay
different subnets using unicasts. By doing so, DHCP clients on subnets not
directly served by DHCP servers can communicate with DHCP servers. In
addition, “DHCP Relay Information Options 82”, is defined in RFC 3046 and
RFC 3993, allows a DHCP Relay agent to insert circuit specific information to a
request which is forwarded to a DHCP server.
Users are allowed to enable or disable DHCP Option 82 by choosing the options in the dropdown menu. To setup DHCP Option 82 for this switch, users are required to enable this
option first.
DHCP Relay is for enabling or disabling DHCP Relay function.
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3.2.7.4 DHCP Option 82 Router Port
“DHCP Option 82 Router Port” allows users to choose the relay port for DHCP
3.2.7.5 DHCP Opt. 82 Port Table
Option: the checkbox for enabling or disabling DHCP Relay Information
Relay IP: for assign the IP address of the port.
3.3ACL
Option 82 feature. Users are able to specific one port between Port1 to Port24 or
Mod1 to Mod2.
This section is for defining DHCP Option 82 and port information.
Option 82 function.
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Packets can be forwarded or dropped by ACL rules include IPv4 or non-IPv4. The
Group ID: the ID of this Access Control List (1 ~ 200).
Action: Permit or Deny the access
VLAN: Any or VID (a specific VLAN ID)
Port ID: the target port of this access control list should be applied to. (0:
Current List: the current list of all access control lists.
1
2
3
switch can be used to block packets by maintaining a table of packet fragments indexed
by source and destination IP address, protocol, and so on.
There are 2 main ACL rule types to setup: Packet Type (IPv4 and Non-IPv4) and
Binding (SIP-SMAC-Port).
Section 1:
Section 2:
don’t care/1 ~ 10)
Section 3:
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3.3.6IPv4
Packet Type/ Binding
o
The option of “IPv4” is selected.
SRC IP Address
o Options: Any or a specific IP address
o The rule should be applied on these packets from which IP address or any
IP address.
DST IP Address
o Options: Any or a specific IP address
o The rule should be applied on these packets with an assigned destination
IP Fragment
o
Options: Uncheck or Check
o
To decide whether IP fragment should be checked or not.
L4 Protocol
o Options are as the following table
TCP
Any, FTP, or HTTP
Port No.
IP address or any IP address.
L4 Protocol TypeOptionsData
AnyAny, ICMP, or IGMPProtocol No.
UDPAny, DHCP, TFTP,
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Port No.
NetBIOS
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3.3.7Non-IPv4
Ether Type
oOptions: Any, ARP, or IPX
3.3.8Binding
MAC Address
IP Address
Port ID (1 ~ 10)
If the checkbox of QoS VoIP is selected, the following information should be
o Priority
The priority of QoS VoIP
Options: 0 ~ 7
o Port ID
Value
Mask
o Protocol
Value
Mask
o Source Port
Value
Mask
o Destination Port
Value
Mask
provided.
QoS VoIP:
Note: all values are in HEX format.
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3.4Security
“Security” section allows users to enhance the security level of this VDSL2 IP
Security Manager
MAC Limit
802.1x Configuration
3.4.6Security Manager
User Name
Assign/Change Password
Reconfirm Password
DSLAM. It includes the following functions:
“Security Manager” allows users to change the user name and password for
login purpose. Only one set of user name and password is stored in the Switch.
The followings are the necessary information for this section.
Note: the default user name and password are “admin” and “admin”.
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3.4.7MAC Limit
MAC limit allows users to set a maximum number of MAC addresses to be
Configure MAC Limit
o MAC Limit: enable or disable MAC limit function.
o Limit: the maximum number of MAC addresses should be blocked.
MAC Limit Port Status
stored in the MAC address table. The MAC addresses chosen to be stored in
MAC address table is the result of first-come-first-save policy. Once a MAC
address is stored in the MAC address table, it stays in until it is aged out. When
an “opening” is available, the switch stored the first new MAC address it sees in
that opening. All packets from MAC addresses not in the MAC address table
should be blocked. Two sections are in MAC Limit page:
Users are able to setup MAC limit rules for each port in this section by providing
the information as the followings:
This section allows users to review the status of ports and MAC limits.
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3.4.8802.1x Configuration
802.1x makes use of the physical access characteristics of IEEE 802 LAN
System Configuration
o Radius Server IP: the IP address of the authentication server.
o Server Port: the UDP port number used by the authentication server
o Accounting Port: the UDP port number used by the authentication
infrastructures in order to provide a means of authenticating and authorizing
devices attached to a LAN port that has point-to-point connection characteristics,
and of preventing access to that port in cases in which the authentication and
authorization process fails.
Note: The default 802.1x setup is disabled, hence, users will not be able to see
“802.1x Configuration” page as showed above.To enable 802.1x, go to
“Administration Switch setting Misc Configs” page to enable the 802.1x
protocol field. After enable the function, the 802.1x configuration page will be
shown up.
Three sections are in 802.1x configuration function:
to authenticate (default: 1812).
server to retrieve accounting information (default: 1813).
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o
Shared Key: the password between the switch and the authentication
server.
o NAS, Identifier: the name of this switch.
PerPort Configuration
o
FU: force the specific port to be unauthorized.
o
FA: force the specific port to be authorized.
o
AU: the state of the selected port was determined by the outcome of
o
NO: the selected port didn’t support 802.1x function.
Misc Configuration
“PerPort Configuration” allows users to setup the authorization mode of 802.1x
for each port and review the authorization status of each port.
The VDSL2 IP DSLAM allows users to setup four authorization modes:
the authentication.
“Misc Configuration” page allows users to change miscellaneous setups of
802.1x function.
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o Quiet Period: Used to define periods of time during which it will not
attempt to acquire a supplicant (default time: 60 seconds).
o Tx Period: Used to determine when an EAPOL PDU is to be
o Supplicant Timeout: Used to determine timeout conditions in the
o Server Timeout: Used to determine timeout conditions in the
o ReAuthMax: Used to determine the number of re-authentication
o Reauth Period: Used to determine a nonzero number of seconds
3.5QoS
transmitted (Default value is 30 seconds).
exchanges between the supplicant and authentication server
(default value: 30 seconds).
exchanges between the authenticator and authentication server
(default value: 30 seconds).
attempts that are permitted before the specific port becomes
unauthorized (default value: 2 times).
between periodic re-authentication of the supplications (default
value: 3600 seconds).
This switch provides quality of service (QoS) to prioritize the packet forwarding
when traffic congestion happens. This switch supports two QoS functions: portbased (4-level output queue) and 802.1p (8-level priority to 4-level queue mapping).
In addition, Strict and weight Round Robin (WRR) QoS modes are supported.
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3.5.6QoS Configuration
“QoS Configuration” page includes two sections as the followings:
QoS Configuration
o
First Come First Service
The sequence of packets sent is depending on arrive orders.
o
All High before Low
The high priority packets sent before low priority packets.
o
WRR
Weighted Round Robin. Select the preference given to packets
For example, 8 Highest:4 second-high means that the switch
o 802.1p priority
The switch supports 8 802.1p priority queues with 4 priority
Three QoS modes are supported in this switch:
This mode can be regarded as QoS is disabled.
in the switch's high-priority queue. These options represent the
number of higher priority packets sent before one lower priority
packet is sent.
sends 8 highest-priority packets before sending 4 second-high
priority packets.
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levels (Highest, Second-High, Second-Low, and Lowest). This
PerPort Configuration
o
Port Priority:
Options: Disable, 0 ~ 7.
section is for setting up the maps of priority queues and priority
levels.
“PerPort Configuration” section allows users to setup the priority level for each
port. Users are able to setup QoS algorithm with Port-Based algorithm in this
page.
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3.5.7ToS/DSCP
“ToS/DSCP” page is where users can set up priority algorithm for each queue
3.6Monitoring
DSCP
ToS IP
Versio
ToS
LenIDFlags/
TTL
Prot
IP-SA
FCS
IP-DA
DATA
IPv4 Packet
and packets.In IPv4 packet header, there is a ToS byte.“ToS” stands for
“Type of Service”, and ToS algorithm uses first 3 bits for priority level. However,
for DSCP algorithm, it will take first 6 bits for priority level.
“Monitoring” function is for users to review current status and statistics of each
port (Port1 ~ Port24, Mod1 and Mod2).
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3.6.6Port Status
“Port Status” displays current status of linked ports. This page is for review only.
On
(Only linked port will be showed)
Link
Up / Down
Negotiation
Auto / Force
10 / 100 Mbps (Port1 ~ Port24)
10 / 100 / 1000 Mbps (Mod1 ~ Mod2)
Duplex
Full / Half
Rate Control
(both Ingress and Egress)
Security
On / Off
BSF
On / Off
The information will be showed are as the followings.
ItemData
PortPort No.
State
Speed
On / Off
Jumbo FrameOn / Off
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3.6.7Port Statistics
“Port Statistics” allows users to review the statistics data of each port with the
State
On / Down
Link
On / Down
TxGoodPkt
The total bytes of good packets which were transmitted
TxBadPkt
The total bytes of bad packets which were transmitted
RxGoodPkt
The total bytes of good packets which were received
RxBadPkt
The total bytes of bad packets which were received
TxAbort
The total bytes of packets which were aborted.
Collision
Collision
following details.
ItemData
PortPort No
DropPktThe total bytes of packets dropped
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3.7VDSL
“VDSL” page is where users are able to setup and review VDSL profiles. Two
Configuration
Profile Table
3.7.6Configuration
New Profile Name
New profile name (up to 64 bytes)
System Profile Name
sections are included in VDSL page:
“Configuration” is where users set up VDSL profiles and store these profiles into
the system. The followings are the details of each VDSL profile users can set up.
ItemDescription
User Profile NameThe name of user-defined profile.
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Note:There are 21 pre-defined profiles.These names are not
changeable. Users are allowed to save new profiles with “New”
button.
This option is for setting up VDSL band profile. Different profile
results in different connection status of data rate and distance.
1.AnnexA_R_POTS_D-64_EU-64_30a
2.AnnexA_R_POTS_D-32_EU-32_17a
3.AnnexA_R_POTS_D-32_EU-32_12b
4.AnnexA_R_POTS_D-32_EU-32_12a
5.AnnexA_R_POTS_D-32_EU-32_8a
6.AnnexA_R_POTS_D-32_EU-32_8b
7.AnnexA_R_POTS_D-32_EU-32_8c
8.AnnexA_R_POTS_D-32_EU-32_8d
9.AnnexA_R_POTS_D-32_EU-64_30a_NUS0
10. AnnexA_R_POTS_D-32_EU-64_17a
11. AnnexB_B7-1_997-M1c-A-7
12. AnnexB_B7-2_997-M1x-M-8
13. AnnexB_B7-3_997-M1x-M
14. AnnexB_B7-4_997-M2x-M-8
15. AnnexB_B7-5_997-M2x-A
16. AnnexB_B7-6_997-M2x-M
17. AnnexB_B7-9_997E17-M2x-A
18. AnnexB_B7-10_997E30-M2x-NUS0
19. AnnexB_B8-1_998-M1x-A
20. AnnexB_B8-1_998-M1x-B
21. AnnexB_B8-4_998-M2x-A
22. AnnexB_B8-5_998-M2x-M
23. AnnexB_B8-6_998-M2x-B
24. AnnexB_B8-8_998E17-M2x-NUS0
25. AnnexB_B8-9_998E17-M2x-NUS0-M
26. AnnexB_B8-10_998ADE17-M2x-NUS0-M
27. AnnexB_B8-11_998ADE17-M2x-A
28. AnnexB_B8-12_998ADE17-M2x-B
29. AnnexB_B8-13_998E30-M2x-NUS0
30. AnnexB_B8-14_998E30-M2x-NUS0-M
31. AnnexB_B8-15-998ADE30-M2x-NUS0-M
32. AnnexB_B8-16-998ADE30-M2x-NUS0-A
33. AnnexC_POTS_25-138_b
34. AnnexC_POTS_25-276_b
35. AnnexC_TCM_ISDN
SNR
SNR values for both downstream and upstream (6dB ~ 24dB)
Rate Limit Ds Us
The data rates for both downstream and upstream
INP 30a
INP levels for VDSL2 profile 30a for both downstream and upstream
INP levels for other VDSL2 profiles (8a, 8b, 8c, 8d, 12a, 12b, and 17a)
for both downstream and upstream
Max Delay
The maximum delay time for both downstream and upstream
INP no 30a
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Options: No limit, No delay, 1ms ~ 63ms
PortFor assigning which ports should be applied the profile to.
3.7.7Profile Table
System Name
VDSL2 Band profile
SNR (Ds / Us)
SNR value
Rate Limit (Ds /
Us)
INP 30a (Ds / Us)
INP level for VDSL2 profile 30a
INP Other (Ds / Us)
INP level for the other VDSL2 profiles
Max Delay
Maximum delay
“Profile Table” is for users to review the details of existing profiles in the
following details.
User NameThe profile name
The data rate
PortThe port members of this profile
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3.8Reset System
“Reset System” is for restoring all configurations back to the default factory
3.9Reboot
configurations. All the settings will be changed back to the original state.
“Reboot” allows users to reboot the switch without
turning off the power.
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 69 of 73
TECHNICAL SUPPORT
Enable-IT, Inc.’s Customer Care Team support is available directly to customers and
distributors. All support requests are processed through the online support portal. This
allows us to provide assigned support ticket numbers in order to bring closure to any
technical issues.
Online Technical Services
The Enable-IT Support Portal is available 24/7 to open a ticket or check the status of one.
Please use this support website as your first source for help as it contains an on-line
knowledge base of articles, documentation, FAQ's and other problem-solving resources.
This web-based support resource provides the quickest solution to the most common
technical support issues.
World Wide Web Site
http://support.enableit.com
Returning Products for Warranty Repair
Enable-IT, Inc. warrants to the original purchaser of the Product ("you" or the "End User")
that, for the four (4) year period commencing on the date the Product was purchased
(the "Warranty Period"), the Product will be substantially free from defects in materials
and workmanship under normal use and conditions.
that is covered under this warranty, extended warranties or Advanced
Replacement Program (AREP).
In order to obtain an authorized RMA approval, the End User must complete the
required information online located at
or difficulty completing this information you may contact the Customer Care Team at
888-309-0910 between the hours of 8:00 a.m. and 5:00 p.m. PT.
Electrical damage is not an item
http://support.enableit.com. If you have questions
Please ship Authorized RMAs to:
Enable-IT Processing Facility
16600 Harbor Blvd, Suite I
Fountain Valley, CA 92708-1363
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 70 of 73
ENABLE-IT, INC. LIMITED WARRANTY
Enable-IT, Inc. warrants the Enable-IT 8924 24 Port IP DSLAM solely pursuant to the
following terms and conditions.
1. PRODUCT WARRANTY.
a. Express Warranty.
Enable-IT warrants to the original purchaser of the Product ("you" or the "End User")
that, for the four (4) year period commencing on the date the Product was purchased
(the "Warranty Period"), the Product will be substantially free from defects in materials
and workmanship under normal use and conditions. This warranty does not apply to
Products, which are resold as used, repaired or reconditioned, or consumables (such
as batteries) supplied with the Product.
covered under this warranty or extended warranties.
any warranty with respect to any third party product, software or accessory supplied
with or used in connection with the Product and such third party products, software and
accessories, if any, are provided "AS IS." Warranty claims related to such third party
products, software and accessories must be made to the applicable third party
manufacturer.
b. Remedies for Breach of Warranty.
Electrical damage is not an item that is
Enable-IT does not make
In the event of a breach of the foregoing warranty, Enable-IT will, in its sole discretion
and at its cost, and subject to the terms of the following paragraph, repair the nonconforming Product, replace the non-conforming Product with a new or reconditioned
Product or refund the purchase price for the Product.Any new or reconditioned
Product provided pursuant to this paragraph is warranted as provided herein for the
remainder of the original Warranty Period.THE REMEDY SET FORTH IN THIS
PARAGRAPH SHALL BE THE END USER’S SOLE AND EXCLUSIVE REMEDY FOR
BREACH OF THE FOREGOING WARRANTY.
c. Conditions for Warranty Qualification.
If authorized by Enable-IT to return a Product which does not conform to the warranty
set forth above, the End User must: (1) obtain a return materials authorization (RMA)
number from Enable-IT by contacting the Customer Service Dept. at 888-309-0910
between the hours of 8:00 a.m. and 5:00 p.m. PST and otherwise fully comply with
Enable-IT’s then-current RMA policy; (2) return the Product to Enable-IT in its original
packaging freight pre-paid; and (3) provide to Enable-IT the original receipt or bill of
sale establishing the date on which the Product was purchased. Products returned to
Enable-IT without an RMA number will be returned to the End User. Enable-IT shall
not be responsible for damage or loss during shipment of the returned Product to
Enable-IT.
d. Voiding of Warranty.
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 71 of 73
The express warranty set forth above shall not apply to failure of the Product if the
Product has been subjected to: (i) physical abuse, misuse, improper installation,
abnormal use, power failure or surge, or use not consistent with the operating
instructions provided by Enable-IT; (ii) modification (including but not limited to opening
the Product housing) or repair by any party in any manner other than as approved by
Enable-IT in writing; (iii) fraud, tampering, unusual physical or electrical stress,
unsuitable operating or physical conditions, negligence or accidents; (iv) removal or
alteration of the Product serial number tag; (v) improper packaging of Product returns;
or (vi) damage during shipment (other than during the original shipment of the Product
to the End User from Enable-IT, if applicable).
e. Warranty Disclaimers.
THE EXPRESS WARRANTY SET FORTH ABOVE IS IN LIEU OF ALL OTHER
WARRANTIES, WHETHER WRITTEN, ORAL, EXPRESS OR IMPLIED. ENABLE-IT
DISCLAIMS, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
OR NONINFRINGEMENT OF THIRD PARTY RIGHTS. NO PERSON (INCLUDING
WITHOUT LIMITATION, ENABLE-IT’S EMPLOYEES, AGENTS, RESELLERS, OEMS
OR DISTRIBUTORS) IS AUTHORIZED TO MAKE ANY OTHER WARRANTY OR
REPRESENTATION CONCERNING THE PRODUCT. IF THE DISCLAIMER OF ANY
IMPLIED WARRANTY IS NOT PERMITTED BY LAW, THE DURATION OF ANY
SUCH IMPLIED WARRANTY IS LIMITED TO ONE (1) YEAR FROM THE DATE OF
PURCHASE.SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF
IMPLIEDWARRANTIESORLIMITATIONSONHOWLONGANIMPLIED
WARRANTY MAY LAST, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT
APPLY. THIS WARRANTY GIVES THE END USER SPECIFIC LEGAL RIGHTS AND
THE END USER MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM
JURISDICTION TO JURISDICTION. ENABLE-IT DOES NOT WARRANT THAT THE
OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE.
ENABLE-IT IS NOT RESPONSIBLE FOR ANY DAMAGE TO OR LOSS OF ANY
PROGRAMS, DATA, OR OTHER INFORMATION STORED ON OR TRANSMITTED
USING THE PRODUCT.
2. LIMITATION OF LIABILITY.
IN NO EVENT SHALL ENABLE-IT BE LIABLE TO THE END USER, OR ANY THIRD
PARTY,FORANYINDIRECT,SPECIAL,PUNITIVE,INCIDENTALOR
CONSEQUENTIAL DAMAGES IN CONNECTION WITH OR ARISING OUT OF THE
SALE OR USE OF THE PRODUCT (INCLUDING BUT NOT LIMITED TO LOSS OF
PROFIT, USE, DATA, OR OTHER ECONOMIC ADVANTAGE), HOWEVER IT
ARISES, INCLUDING WITHOUT LIMITATION BREACH OF WARRANTY, OR IN
CONTRACT OR IN TORT (INCLUDING NEGLIGENCE), OR STRICT LIABILITY,
EVEN IF ENABLE-IT HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF
SUCH DAMAGE AND EVEN IF A LIMITED REMEDY SET FORTH IN THIS
AGREEMENT FAILS OF ITS ESSENTIAL PURPOSE.IN NO EVENT SHALL
ENABLE-IT’S LIABILITY TO THE END USER, OR ANY THIRD PARTY, EXCEED
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 72 of 73
THE PRICE PAID FOR THE PRODUCT.BECAUSE SOME JURISDICTIONS DO
NOTALLOWTHEEXCLUSIONORLIMITATIONOFLIABILITYFOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY
NOT APPLY TO THE END USER.
3. LICENSE AND LIMITATIONS.
The firmware and software embedded in the Product (the "Embedded Software") are
licensed to you. Your use of the Product is your acceptance of the warranty terms
above and the terms below.You may use the Embedded Software solely in
conjunction with your use of the Product. All worldwide right, title and interest in and to
the Product, or any portion thereof (including but not limited to the Embedded
Software), including all copyrights, patent rights, trademarks, trade secrets, and other
intellectual property rights therein and thereto, are and shall remain the exclusive
property of Enable-IT and/or its licensors. You acknowledge and agree that you may
not, and may not allow any third party to, (i) use the Embedded Software in a manner
that is inconsistent with the above express right granted to you or (ii) modify, distribute,
reproduce, decompile, disassemble, reverse engineer or otherwise attempt to discover
the source code for the Embedded Software.
CONTACT US
Sales and Customer Care:
Toll Free US and Canada888 309-0910
Other International+1 702 924-0402
E Mailsales@enableit.com
RMA Support:http://support.enableit.com
866 389-8605 Fax
+1 702 800-2711 Fax
support@enableit.com
All Rights Reserved 1997 - 2015 Enable-IT, Inc.Page 73 of 73
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