Enable-IT 865 PTZ PRO User Manual

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Enable-IT 865 PTZ Pro

Rev B High Powered PoE+ &

Ethernet Extender

User Manual

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Copyright © 1997-2015 Enable-IT, Inc. All rights reserved. No part of this documentation may be reproduced in any form, or by any means, or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from Enable-IT, Inc.

Enable-IT, Inc. reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of Enable-IT, Inc., to provide notification of such revision or change.

Enable-IT, Inc. provides this documentation without warranty, t erm, or condition of any kind, either implied or expressed, including, but not limited to, the implied warranties, terms or conditions of merchantability, satisfactory quality, and fitness for a particular purpose. Enable-IT, Inc. may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time.

If there is any software on removable media described in this documentation it can be provided on request. Please contact Enable-IT, Inc. and a copy will be provided to you.

UNITED STATES GOVERNMENT LEGEND If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following:

All technical data and computer software are commerc ial in nat ure and developed solely at private expense. Software is delivered as "Commercial Computer Software" as defined in DFARS 252.227-7014 (June 1995) or as a "commercial item" as defined i n FAR 2.101 (a) and as such is provided with only suc h rights as are provided in EnableIT, Inc.'s standard commercial license for the software/firmware.

Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable. You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this User Manual.

Unless otherwise indicated, Enable-IT, Inc. registered trademarks are registered in the United

States and may, or may not, be registered in other countries

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TABLE OF CONTENTS

BOUT THIS USER MANUAL ...................................................................................... 4

NTRODUCING THE 865 PTZ PRO POE & ETHERNET EXTENDER KIT ......................... 5

About The 865 PTZ PRO PoE & Ethernet Extender Kit .............................. 5

Key Benefits ................................................................................................ 6

Summary of Features .................................................................................. 6

Typical Use Applications ............................................................................. 7

NSTALLING THE 865 PTZ PRO POE & ETHERNET EXTENDER KIT ............................ 8

Site Plan – Installation Design Considerations ............................................ 8

Unpacking the Enable-IT 865 PTZ PRO PoE & Ethernet Extender Kit ....... 9

Perform an Out of the Box Test (OOTBT) ................................................... 10

Performing the On-Site Installation.............................................................. 11

Mounting the 865 PTZ PRO PoE & Ethernet Extender Units ...................... 11

Building the 865 PTZ PRO Interlink Wiring ................................................. 11

Cabling Devices to the Enable-IT 865 PTZ PRO Extended Ethernet Kit .... 11

Troubleshooting ........................................................................................... 11

Performance Settings (DIP Switch) ............................................................. 12

ECHNICAL SUPPORT ............................................................................................... 13

Online Technical Services ........................................................................... 13

World Wide Web Site .................................................................................. 13

Returning Products for Warranty Repair ..................................................... 13

Returning Products for Refund .................................................................... 13

NABLE-IT, INC. LIMITED WARRANTY ........................................................................ 14

E C

ONTACT US ………………………………………………………………………………16

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ABOUT THIS USER MANUAL

This product User Manual provides all the information needed to install and use the Enable-IT 865 PTZ PRO PoE & Ethernet Extender Kit. This User Manual is intended for use by technicians who are responsible for installing and setting up network equipment. Consequently, it is assumed that the installer has a basic working knowledge of LANs (Local Area Networks), PoE (Power-over-Ethernet) and voice telecom wiring.

Most Enable-IT documents are available in Adobe Acrobat Reader Portable Document Format (PDF) or HTML on the Enable-IT’s website under the

Support tab.

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Unit Model

Wiring

LAN Data Rate

Max. Distance

865 PTZ PRO

2-pair CAT2, up to CAT7

100Mbps FD

3,500ft (1,060m)

* Actual data rate will vary on the twisted vs. straight pair and

environmental electromagnetic

INTRODUCING THE 865 PTZ PRO POE ETHERNET EXTENDER KIT

Congratulations on purchasing Enable-IT’s 865 PTZ PRO PoE & Ethernet Extender Kit — the simplest method to stretch your Power over Ethernet (PoE) and Ethernet broadband solutions for in-building deployment in commercial office buildings, hotels, and multi-tenant residential units. The 865 PTZ PRO extended PoE Ethernet Kit offers the lowest cost solution in a simple design for rapid install using existing 2-pair or more pair Telco wiring. (The more pairs the farther PoE will be able to be utilized).

This chapter contains introductory information about the 865 PTZ PRO PoE & Ethernet Extender Kit and how it can be used in your network. It covers the following topics:

• About the 865 PTZ PRO Extended PoE Ethernet Kit

• Key Benefits

• Summary of Features

• Typical Applications

About The 865 PTZ PRO PoE & Ethernet Extender Kit

The 865 PTZ PRO extended PoE Ethernet solution addresses the problem of high costs associated with installing power and stretching your backbone with traditional fiber or a series of hubs/repeaters. The added benefit of power is not an option over fiber.

In many office buildings, preferred network access is a dedicated Ethernet line, however, Ethernet over twisted pair wiring has a distance limitation of 328ft. In order to drive Ethernet signal further, one would have to add r epeaters to each segment of 328ft twisted pair cabling; this is often insufficient and too costly in multi-story buildings. Fortunately, the Enable-IT 865 PTZ PRO Series extended PoE Ethernet solutions can push the reach of Ethernet to more than (10) ten times the typical Ethernet distance over a 2-pair or more pair Telco wiring infrastructure or better. A simple design methodology would be to think of the 865 PRO extending a standard Ethernet line up to 3,500ft (1,060m) or 1,500ft (458m) for an Axis P Se ries PTZ camera with a 4-Port 10/100 Ethernet switch, and PoE power simultaneously.

To increase the durability and extended use of the product providing maximum future technology protection, the 865 PTZ PRO PoE & Ethernet Extender Kit meets the challenge of modern switched LANs, and allows you to add features and capacity as your network expands. The Enable-IT 865 PTZ PRO extended Ethernet solution has been tested to provide Full-Duplex transport up to 90Mbps over CAT2, and up to 100Mbps over CAT5e cabling.

Up to 700ft (213m) - 100Mbps 700ft (213m) to 1,350ft (411m) - 100Mbps 1,350ft (411m) to 1,970ft (600m) - 80Mbps 1,970ft (600m) to 2,625ft (800m) - 60Mbps 2,625ft (800m) to 3,280ft (1000m) - 42Mbps

3,300ft (1006m) to 6,000(1,829m) - 30Mbps

quality of the copper in the wire,

interference factors.

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Key Benefits

The following list identifies the 865 PTZ PRO PoE & Ethernet Extender Kit key benefits.

• Dramatic cost reduction over any competing technology and includes a 4-Port 10/100 LAN switch on each end. Rapid installation with small box profile, no programming and no firmware to upgrade

• Broadband technology that delivers in-building Ethernet access over 2-pair of existing Category 2, up to Category 5e, 6 or 7, wiring at a maximum distance of 3,500ft (1,060m). This means no new wiring is required.

• Provides one scalable Ethernet LAN infrastructure for Internet access, VoIP, video, and virtual private networking (VPN).

• Low profile ruggedized box Ethernet data all in a single RJ-45 Ethernet jack (Interlink port).

• Quad switched RJ-45 10/100 LAN Ethernet ports for expansion without adding a hub or switch on each end.

Summary of Features

The Enable-IT 865 PTZ PRO PoE & Ethernet Extender Kit has the following hardware features:

• Extended Ethernet line over existing CAT2 up to CAT5e / CAT7 wiring

• Uses RJ-45 Interlink port for transport (100Mbps data and PoE)

• Rapid Telco style installation – no programming required

• Supports digital VoD channels

• Drives Ethernet 100Mbps Full-Duplex service delivery with quad LAN switch,

dual voice up to 3,500ft (1,060m)

• Network equipment independence – transparent to protocols/applications/MAC

Specifications: Functionality:

Power Indicator Data Rates 10/100Mbps Full-Duplex 100Mbps Link Status/Activity Full-Duplex/Half-Duplex Status/Collisions VDSL2 Link Status/Activity Protocol independent

Physical Dimensions: 865 PR O Interlink port:

Environment: Interfaces:

Height: 1.5" (38.1mm) Pins 1 & 2 – Ethernet data Depth: 3.5" (88.9mm) Pins 3 & 6 – PoE power Width: 4.26” (108.2mm) Pi ns 4 & 5 – PoE power Weight: .4lbs (6.4oz) 2.5lbs Pins 7 & 8 – PoE power

Operating temp: -49°F to 168°F (-45°C to 76°C) (1) 5v 2A DC Power Adapter 2.1mm Storage temp: -49°F to 168°F (-45°C to 76°C) (4) RJ-45 100Mbps LAN Auto negotiate Humidity 5% to 95%, non-condensing (1) RJ-45 Interlink port

(1) Phoenix Connector for PoE Input

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Typical Use Applications

The Enable-IT, Inc. 865 PTZ PRO extended PoE Ethernet units are usually installed into telephone wiring infrastructures where extension of backbone services is required and expensive fiber options are prohibitive. The 865 PTZ PRO PoE & Ethernet Extender Kit allows a standard Ethernet segment to be deployed quickly over existing 2-pair Telco copper wiring. The 865 PRO Interlink port (RJ-45 interface) carries this 2-pair signaling over the RJ-45 pins 1, 2, 3 & 4 - used as transport for both PoE and data. Quad switched RJ-45 10/100 auto-sensing ports allow the use of LAN devices without adding an Ethernet hub or switch to either end.

Installers have the convenience of a 100Mbps LAN Ethernet unit for peace of mind connectivity and no device maintenance. Rapid installation allows for minimal interruption, and the Broadband technology allows for investment protection up to 10 years with no firmware or replacement issues. Bandwidth can be scaled according to the Broadband access provider needs. Carriers and access providers can come and go, but the 865 PTZ PRO extended Ethernet technologies continue to provide lasting value, such as other utilities like water, gas and electricity.

The Enable-IT 865 PTZ PRO PoE & Ethernet Extender Kit is suited for the following key environments:

• Commercial Buildings (Multi-Tenant Units)

• Business Parks (Multi-Tenant Units)

• Apartments (Multi-Residential Units)

• Hotels (Multi-Hospitality Units)

• Business Suites (Multi-Hospitality Units)

• School Campuses (University, K-12)

• College Housing (Multi-Residential Units)

• Mining Operations – Quarries, Mine Shafts

• Nautical Infrastructure – Cruise Ships, Marinas, Dive Operations, Submarines

• Video Surveillance/Security

• WiFi Deployment – ISP’s, RV Parks, Construction Sites

• Manufacturing – Foundries, Pharmaceutical, Aerospace, Automotive,

Petroleum, Concrete Plants, etc.

• Retail POS – Department stores, Bars, restaurants, retail spaces

• Government – Naval ships, FEMA, Housing, USGS, National Parks, Forestry,

Research Stations, NASA, Utilities, etc.

• Education – Outdoor Camps, College & University Campuses

• Healthcare – Hospitals, Elder Care, Outpatient Facilities

• Entertainment – Movie theaters, Home Entertainment, Fairs, Outdoor Venues

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INSTALLING THE 865 PTZ PRO POE & EXTENDED ETHERNET KIT

The Enable-IT 865PTZ Pro PoE & Extended Ethernet Kit have a distance restriction of 3,500ft or 1,067m over 3-pair of Category 3 up to 4-pair Category 5e / CAT6 wiring from your LAN and power source to the remote PoE device. Or 1,500ft / 458m for an Axis P Series IP camera installation. Therefore quick, simple site surveys and installation planning are highly recommended – This is ideal for installing PoE IP Security cameras or PoE WiFi Access Points.

This chapter describes the recommended installation process for the Enable-IT 865 PTZ Pro PoE+ & Extended Ethernet Kit. It covers the following topics:

• Site Plan – Installation Design Considerations

• Unpacking the Enable-IT 865 PTZ Pro PoE & Extended Ethernet Kit

• Perform an out of the box Test

• Performing the On-Site Installation

Site Plan - Installation Design Considerations

The planning process should involve a site walkthrough and discovery survey. Electrical Cable measurement tools are the most reliable method to determine the longest run of hidden wiring. Estimate the best locations to position the Broadband Concentrators to adequately reach desired connectivity on each floor. Document your findings to use in designing a network topology to support the Ethernet Switches and backbone connectivity. Key points to remember in the Site Survey.

• Total distance limitation of 3,500ft / 1,067m from end to end. 2,500ft/762m distance if using the PoE power for a PoE device. 1,500ft/458m distance if using the Axis P Series PTZ ca mera.

• 3 Pair CAT-3 wiring or 4-pair Cat5e .30 Gage or better cabling is required for the 865 Pro Interlink transmission.

• Cisco PoE single line injector support built in. Not compatible with any PoE switches as the PoE switches are not smart enough to understand Extender Ethernet timing mechanisms and fail to set correct output voltage and will subsequently disable the PoE switch port.

• Transparent to single line 802.3af PoE injectors and devices.

For CAT2 wiring (2-pair/4 wires) you will need to crimp a RJ-45 Male head to each end of the contiguous wire run and using the following pins (1,2,4 & 8) or (1,2,5 & 7) straight through. This will deliver 1 Voice line, Ethernet Data and PoE up to 1,000ft.

For CAT3 wiring (3-pair/6 wires) you will need to crimp a RJ-45 Male Head to each end of the contiguous wire run and using the following pins(1,2,4,5,7 & 8) straight through. This will deliver 1 Voice line, Ethernet Data and PoE.

For CAT5e or better wiring (4-pair/8 wires) you will need to crimp a RJ-45 Male Head to each end of the contiguous wire run and using the following pins(1,2,3,4,5,6,7 & 8) straight through. This will deliver Dual Voice lines, Ethernet Data and PoE. This can be either T-568A or T-568B spec.

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865 PTZ Pro CPE

865 PTZ Pro CO

Unpacking the Enable-IT 865 PRO PoE & Ethernet Extender Kit

Carefully remove the Enable-IT 865 PRO Kit’s packing materials from the box. Verify that the items listed below are present. Make sure that the equipment supplied matches what you ordered. If any items are missing or damaged, please contact Enable-IT or your distributor for assistance.

• (2) The Enable-IT 865 PRO PoE & Extended Ethernet Units (CO & CPE)

o 5v AC/DC Power adapter for 865 PRO CO o 10’ LAN patch cables o Enable-IT 360 60W -56v High Power PoE Injector

• (1) Enable-IT 865 PRO PoE+ & Extended Ethernet Kit User Manual (this manual)

(1) Country Specific power cord for 360 Injector

PoE Phoenix Connector

The Enable-IT 865 PTZ Pro has Phoenix Connectors on both the CO & CPE for use with your external PoE source. In order to send power to the remote end CPE device and your PoE devices, you need to wire the following pairs to the 865 CO Phoenix Connector:

• Pins 4 & 5 to the positive PoE connector

• Pins 7 & 8 to the negative PoE connector

Once you have wired the Phoenix connector correctly you can power on the 865 CO with the 5v power adapter. Next you may connect the CO and CPE with your long distance Interlink cabling. The last step is to connect the Phoenix connector to the PoE input on the 865 CO. The 865 CPE should now be powered on and looking to sync with the 865 CO.

WARNING: Output LAN ports 1 & 2 on the 865 Pro CO & CPE are PoE enabled and no t for use with non-PoE equipment as it may damage any non-PoE equipment when using the Phoenix Connector PoE input.

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Perform an out of the box Test (OOTBT)

We highly recommend a quick test to ensure the working order of your 865 PTZ Pro units. To do this, please use one of the Ethernet patch cords provided and attach to the 865 Pro Interlink port of each 865 Pro unit. Using the 5v power adapter, power up the 865 Pro CO Unit and attach the 360 PoE Injector (P+Data Out port) to the 865 Pro CO LAN 2 / PoE port. Next, take the Axis PoE injector and power that on while connecting your Ethernet LAN to the data in port. Then take another patch cable and run it from the data out / PoE out port to the 865 Pro CO LAN1 / PoE port. After a few seconds you should see a solid Green Interlink Sync LED on each unit to confirm a link is established. The Green Interlink Sync LED will pulse rapidly as it detects traffic. This confirms basic proper operation of the units. Next for a more detailed test and to confirm your PoE LAN Equipment works with the 865 Pro, connect your Ethernet LAN and PoE remote device to the 865 Pro LAN ports and test connectivity.

WARNING: Output LAN ports 1 & 2 on the 865 Pro CPE are PoE enabled and not for use with non-PoE equipment as it may dam age any non-PoE equipment.

LED indicators will provide visual operational status of the 865 PTZ Pro units. Mode – Yellow Solid LED

Off = CO unit On = CPE unit

Sync – Green slow to fast flicker LED on power up – indicates negotiation of a link

– Green solid LED indicates link established and rapid pulse is traffic

Act – Yellow LED

Off = No device attached or detected On = Solid, indicates the presence of local LAN On = Blinking, indicates the presence of local LAN traffic

Pwr – Green Solid LED indicates the unit is receiving 5v power

Next for a more detailed test and to confirm your PoE Equipment works with the 865 Pro, connect your PoE device to any of the 865 Pro CPE LAN/PoE ports and your LAN to the Axis PoE Injector Data IN port. For use with a Cisco PoE device such as Aironet WiFi AP – Use the provided Cisco PoE patch cord or build one using it as a guide.

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Performing the On-Site Installation

After removing the Enable-IT 865 PTZ Pro PoE+ & Extended Ethernet Kit from the box and performing the out of the box testing all that remains to install the unit on-site is to mount the unit, build the interconnect wiring, add voice lines if needed and attach the LAN device cabling with the provided Ethernet Patch cords.

 Mounting the Enable-IT 865 PTZ Pro PoE+ & Extended Ethernet Units

The Enable-IT 865 PTZ Pro PoE+ & Extended Ethernet Kit is designed for quick wall

mounting. Choose a location to mount each of the Enable-IT 865 PTZ Pro’s where the maximum distance does not exceed 3,500ft or 1,067m total between devices to be connected. When mounting the Enable-IT 865 PTZ Pro PoE+ & Extended Ethernet Kit it is recommended that you use the appropriate anchors for your mounting surface. If mounting on plywood use wood screws; if mounting onto drywall or sheetrock, use plastic drywall anchors or Velcro can also be used as the units are very lightweight.

Attaching cabling and devices to the Enable-IT 865 PTZ Pro Extended Ethernet Kit.



Attach your remote PoE device to the 865 Pro CPE unit LAN/PoE ports with Ethernet

patch cord provided. Attach your local LAN to the 360 PoE injector Data IN port.

Attach the power adapter to the 865 Pro CO unit. Attach the 360 PoE+ injector to the

865 Pro CO LAN1/PoE port with Ethernet patch cord provided. Apply power to the 360 PoE injector with the country power cord provided.

If you plan on using voice service as well, insert your dial tone voice line to the

865 Pro CO unit dongle RJ-45 Interlink port and telephone handset to the 865 Pro CPE unit dongle RJ-11 phone port. Your equipment should now be powered up and

functioning properly. The LED indicators will provide visual operational status of the 865 Pro units.

Mode – Yellow Solid LED

Off = CO unit On = CPE unit

Sync – Green slow to fast flicker LED on power up – indicates negotiation of a link

– Green solid LED indicates link established and rapid pulse is traffic

Act – Yellow LED

Off = No device attached or detected On = Solid, indicates the presence of local LAN On = Blinking, indicates the presence of local LAN traffic

Pwr – Green Solid LED indicates the unit is receiving 5v power

 For troubleshooting, first examine the backbone wiring pa ir and make sure y ou have solid

connections. The Interlink Sync LED will be lit on each 865 PTZ Pro unit to show proper connection and pairing. If the Interlink Sync LED Link is flashing – (Not pulsing)

1) Make sure your wiring is straight through and not connected to any Telco punch down blocks or a few as possible – they add interference. If your wiring is spliced, use Telco butt clips or gel filled caps to bridge wire into a solid connection. A flashing Interlink Sync LED indicated the units are trying to connect to eachother and are looking to synchronize fre quencies.

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2) Check for a firm connection of the RJ-45 connections in each 865 Pro unit, check any splice points in the Interlink wiring and that the 5v power adapter is applied to the 865 Pro CO and the 360 PoE+ injector is powered up.

3) You can always perform another out of the box test to prove out the equipment and then focus on your interlink wiring.

Performance Settings (DIP Switch)

If you are experiencing performance issues with your Ethernet connection you may use the following DIP switch settings to adjust your application. For DIP switch 2-4 you must toggle both symmetrically, in other words the CO and CPE must match. If you turn DIP switch 3 Up (Off) on the CO, then you must do so for the CPE and v ice-versa.

• Switch 1: CO / CPE Mode CO Mode – Up / Off Posi tion CPE Mode – Down / On P osition

Central Office Equipment (CO) is generally the equipment residing at the Carrier Telephone office or the head end of a circuit. Customer Premise Equipment (CPE) is generally the equipment residing on the customer side of a circuit. Typically you would place the CO at the local end and the CPE at the remote end for reference only. CO’s only communicate with CPE’s.

• Switch 2: Error Correction Mode Interleaved Error Correction Enabled – Up / Off Position – degrades performance

Fast Channel – Down / On Position (Default)

Interleaved Error Correction works better for file transfers, where the delivered data must be error free but latency incurred by the retransmission of error packets is acceptable. Fast channel is preferred for streaming multimedia, where an occasional dropped bit is not noticeable or acceptable.

• Switch 3: 17a (over 1,500ft) / 30a (under 1,500ft) Mode 17a Mode – Up / Off Po sition

30a Mode – Down / On Position (Default)

17a mode is only used fo r Interlink run s over 1,500ft to 6 ,000ft.

30a mode is only enabled for Interlink runs under 1,500ft.

• Switch 4: Signal-to-noise Noise Ratio (SNR) 9dB – Up / Off Position

6dB – Down / On Position (Default)

Signal-to-noise ratio is a measurement that refers to how much noise is in the output of a device, in relation to the signal level. If you experience issues of noise bleeding over the lines, or high interference in your environment, it is suggested that you switch to 6dB SNR. This may help clean up any nois e bleeding over y our cabling.

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TECHNICAL SUPPORT

Enable-IT, Inc.’s Customer Care Team support is available directly to customers and distributors. All support requests are processed through the online support portal. This allows us to provide assigned support ticket numbers in order to bring closure to any technical issues.

Online Technical Services

The Enable-IT Support Portal is available 24/7 to open a ticket or check the status of one. Please use this support website as your first source for help as it contains an on-line knowledge base of articles, documentation, FAQ's and other problem-solving resources. This web-based support resource provides the quickest solution to the most common technical support issues.

World Wide Web Site

http://support.enableit.com

Returning Products for Warranty Repair

Enable-IT, Inc. warrants to the original purchaser of the Product ("you" or the "End User") that, for the four (4) year period commencing on the date the Product was purchased (the "Warranty Period"), the Product will be substantially free from defects in materials and workmanship under normal use and conditions. Electrical damage is not an item that is

covered under this warranty, extended warranties or Advanced Replacement Program (AREP).

In order to obtain an authorized RMA approval, the End User must complete the required information online located at completing this information you may contact the Customer Care Team at 888-309-0910 between the hours of 8:00 a.m. and 5:00 p.m. PT.

Please ship Authorized RMAs to: Enable-IT Processing Facility

16600 Harbor Blvd, Suite I Fountain Valley, CA 92708-1363

Returning Products for Refund

Enable-IT, Inc. offers a generous 45-Day refund on a single Ethernet Extender Kit only, and is subject to a 15% Restocking Fee. Shipments without a valid or authorized RMA number, or sent to our corporate Las Vegas address, can be refused and / or billed for additional shipping.

http://support.enableit.com. If you have questions or difficulty

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ENABLE-IT, INC. LIMITED WARRANTY

Enable-IT, Inc. warrants the Enable-IT 865 PTZ PRO PoE & Ethernet Extender Kit solely pursuant to the following terms and conditions.

1. PRODUCT WARRANTY.

a. Express Warranty. Enable-IT warrants to the original purchaser of the Product ("you" or the "End User") that, for the four (4) year period commencing on the date the Product was purchased (the "Warranty Period"), the Product will be substantially free from defects in materials and workmanship under normal use and conditions. This warranty does not appl y to Product s, which a re resold as used, repaired or reconditioned, or consumables (such as batteries) supplied with the Product. Electrical damage is not an item that is covered under this warranty or

extended warranties. Enable-IT does not make any warranty with respect to any third party

product, software or accessory supplied with or used in connection with the P roduct and such third party products, software and accessories, if any, are provided "AS IS." Warranty claims related to such third party products, software and accessories must be made to the applicable third party manufacturer.

b. Remedies for Breach of Warranty. In the event of a breach of the foregoing warranty, Enable-IT will, in its sole discretion and at its cost, and subject to the terms of the following paragraph, repair the non-conforming Product, replace the non-conforming Product with a new or reconditioned Product or refund the purchase price for the Product. Any new or reconditioned Product provided pursuant to this paragraph is warranted as provided herein for the remainder of the original Warranty Period. THE REMEDY SET FORTH IN THIS PARAGRAPH SHALL BE THE END USER’S SOLE AND EXCLUSIVE REMEDY FOR BREACH OF THE FOREGOING WARRANTY.

c. Conditions for Warranty Qualification. If authorized by Enable-IT to return a Product which does not conform to the warranty set forth above, the End User must: (1) obtain a return materials authorization (RMA) number from Enable-IT by contacting the Customer Service Dept. at 888-309-0910 between the hours of 8:00 a.m. and 5:00 p.m. PST and otherwise fully comply with Enable-IT’s thencurrent RMA policy; (2) return the Product to Enable-IT in its original packaging freight prepaid; and (3) provide to Enable-IT the original receipt or bill of sale establishing the date on which the Product was purchased. Products returned to Enable-IT without an RMA number will be returned to the End User. Enable-IT shall not be responsible for damage or loss during shipment of the returned Product to Enable-IT.

d. Voiding of Warranty. The express warranty set forth above shall not apply to failure of the Product if the Product has been subjected to: (i) physical abuse, misuse, improper inst allation, abn ormal use , power failure or surge, or use not consistent with the operating instructions provided by Enable-IT; (ii) modification (including but not limited to opening the Product housing) or repair by any party in any manner other than as approved by Enable-IT in writing; (iii) fraud, tampering, unusual physical or electrical stress, unsuitable operating or physical conditions, negligence or accidents; (iv) removal or alteration of the Product serial number tag; (v) improper packaging of Product returns; or (vi) damage during shipment (other than during the original shipment of the Product to the End User from Enable-IT, if applicable).

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e. Warranty Disclaimers. THE EXPRESS WARRANTY SET FORTH ABOVE IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER WRITTEN, ORAL, EXPRESS OR IMPLIED. ENABLE-IT DISCLAIMS, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT OF THIRD PARTY RIGHTS. NO PERSON (INCLUDING WITHOUT LIMITATION, ENABLE-IT’S EMPLOYEES, AGENTS, RESELLERS, OEMS OR DISTRIBUTORS) IS AUTHORIZED TO MAKE ANY OTHER WARRANTY OR REPRESENTATION CONCERNING THE PRODUCT. IF THE DISCLAIMER OF ANY IMPLIED WARRANTY IS NOT PERMITTED BY LAW, THE DURATION OF ANY SUCH IMPLIED WARRANTY IS LIMITED TO ONE (1) YEAR FROM THE DATE OF PURCHASE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY. THIS WARRANTY GIVES THE END USER SPECIFIC LEGAL RIGHTS AND THE END USER MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM JURISDICTION TO JURISDICTION. ENABLE-IT DOES NOT WARRANT THAT THE OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. ENABLE-IT IS NOT RESPONSIBLE FOR ANY DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR OTHER INFORMATION STORED ON OR TRANSMITTED USING THE PRODUCT.

2. LIMITATION OF LIABILITY.

IN NO EVENT SHALL ENABLE-IT BE LIABLE TO THE END USER, OR ANY THIRD PARTY, FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDE NTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH OR ARISING OUT OF THE SALE OR USE OF THE PRODUCT (INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT, USE, DATA, OR OTHER ECONOMIC ADVANTAGE), HOWEVER IT ARISES, INCLUDING WITHOUT LIMITATION BREACH OF WARRANTY, OR IN CONTRACT OR IN TORT (INCLUDING NEGLIGENCE), OR STRICT LIABILITY, EVEN IF ENABLE-IT HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE AND EVEN IF A LIMITED REMEDY SET FORTH IN THIS AGREEMENT FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL ENABLE-IT’S LIABILITY TO THE END USER, OR ANY THIRD PARTY, EXCEED THE PRICE PAID FOR THE PRODUCT. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO THE END USER.

3. LICENSE AND LIMITATIONS.

The firmware and software embedded in the Product (the "Embedded Software") are licensed to you. Your use of the Product is y our acceptance of the warranty terms above and the terms below. You may use the Em bedded Soft ware solely in conjunct ion with y our use of the Product. All worldwide right, title and interest in and to the Product, or any portion thereof (including but not limited to the Embedded Software), including all copyrights, patent rights, trademarks, trade secrets, and other intellectual property rights therein and thereto, are and shall remain the exclusive property of Enable-IT and/or its licensors. You acknowledge and agree that you may not, and may not allow any third party to, (i) use the Embedded Software in a manner that is inconsistent with the above express right granted to you or (ii) modify, distribute, reproduce, decompile, disassemble, reverse engineer or otherwise attempt to discover the source code for the Embedded Software.

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ONTACT US

Sales and Customer Care:

Toll Free US and Canada 888 309-0910

Other International +1 702 924-0402

E Mail

RMA Support:

866 389-8605 Fax

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