EMW BHA WC100, BHA WN400 User Manual

ARNIX

Wired/Wireless All-In-One Surveillance System

User Manual

 Thank you for purchasing our wired/wireless all-in-one surveillance system.  Before start using this product, please ensure that you read and understand the

User Manual.

 Please store the User Manual at an easily accessible location.  Before connecting and installing monitors, alarms and computers, please refer to

the appropriate instruction manual for proper operation.

SAFETY PRECAUTIONS

CAUTION:

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral

triangle, is intended to alert the user to the presence of un insulated

“dangerous voltage” within the product’s enclosure that may be of

sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended t

o alert the user to the presence of important operating and mai

ntenance (servicing) instructions in the literature accompanying t

he appliance.

WARNING:

TO PREVENT FIRE OR ELECTRIC SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.

Contents

Disclaimer .............................................................................................................................................. 5

Warning .................................................................................................................................................. 5

Caution ................................................................................................................................................... 6

Preventing Malfunction ......................................................................................................................... 7

Regulatory .............................................................................................................................................. 7

Package Contents.................................................................................................................................. 9

I. ARNIX ALL-IN-ONE PACKAGE ........................................................................................................ 10

1. IP Camera .................................................................................................................................. 10

2. NVR .............................................................................................................................................11

3. Remote Controller .................................................................................................................... 12

4. Mouse Control .......................................................................................................................... 14

5. Virtual Keyboard for Mouse Control ...................................................................................... 14

II. INSTALLATION & CONNECTIONS ................................................................................................. 15

1. Camera, Monitor, Audio, Alarm sensor and Power cord ...................................................... 15

III. QUICK START PAGE ....................................................... 오류! 책갈피가 정의되어 있지 않습니다.

IV. LIVE VIEWING ................................................................................................................................. 21

1. Display Overview ...................................................................................................................... 21

2. Multi-screen Display and Sequencing ................................................................................... 23

2.1. Screen Display. ....................................................................................................... 23

2.2. Multi-screen Display and Switching to Sequence Display. ................................ 23

3. Quick button for multi screen Display. .................................................................................. 23

3.1. Quick multi split mode change .............................................................................. 24

3.2. Repositioning .......................................................................................................... 24

4. Zooming .................................................................................................................................... 24

V. OPERATION ..................................................................................................................................... 26

1. LOG IN/OUT. .............................................................................................................................. 26

2. NAVIGATION THE MENU .......................................................................................................

VI. SETUP ............................................................................................................................................. 28

1. DISPLAY .................................................................................................................................... 28

1.1. GENERAL ................................................................................................................ 28

.. 27

1.2. SWITCH Setup (Monitor Configure) ...................................................................... 29

1.3. EVENT ...................................................................................................................... 30

2. CAMERA .................................................................................................................................... 31

2.1. CAMERA .................................................................................................................. 31

2.2. Set up IP camera MANUAL CONNECTION ........................................................... 31

2.3. DEVICE ..................................................................................................................... 33

2.4. Live ........................................................................................................................... 34

3. RECORD .................................................................................................................................... 34

3.1. Record General ....................................................................................................... 34

3.2. Continuous / Normal Recording ............................................................................ 35

3.3. Event Recording ..................................................................................................... 37

3.4 Continuous + Event (Motion/Alarm) Recording .................................................... 39

4. SCHEDULE ................................................................................................................................ 40

4.1. CHART Setup .......................................................................................................... 40

4.2. Holiday Setup .......................................................................................................... 42

5. DISK ........................................................................................................................................... 43

5.1. DISK Manager .......................................................................................................... 43

5.2. Recording DISK ....................................................................................................... 45

5.3. S.M.A.R.T STATUS .................................................................................................. 46

6. NETWORK ................................................................................................................................. 47

6.1. LAN Port & IPCAM Port .......................................................................................... 47

6.2. GENERAL ................................................................................................................ 48

6.3. EMAIL ....................................................................................................................... 57

6.4. SMTP ........................................................................................................................ 58

6.5. DDNS (Dynamic DNS) ............................................................................................. 59

6.6 Router & Port Forwarding ....................................................................................... 61

7. DEVICE ...................................................................................................................................... 63

7.1. GENERAL ................................................................................................................ 63

7.2. I/O Terminal .............................................................................................................. 64

7.3. PTZ EVENT (BHA-WC100 Model does not support this feature) ....................... 66

8. SYSTEM ..................................................................................................................................... 66

8.1. GENERAL ................................................................................................................ 66

8.2. TIME .......................................................................................................................... 67

8.3. ACCOUNT ................................................................................................................ 69

8.4. UPDATE .................................................................................................................... 70

8.5. INFO .......................................................................................................................... 71

VII. PLAYBACK /SEARCH ................................................................................................................... 72

1. Playback .................................................................................................................................... 72

2. Time Search ...............................................................................................................

............... 73

2.1 Multi Channel Playback ........................................................................................ 73

2.2 Preview Search (Single Channel Playback) ....................................................... 73

2.3 Event Record Search ............................................................................................ 74

2.4 Event Source Search ............................................................................................ 75

2.5 Motion Area Search (Single Channel Playback) ................................................ 76

3. Go to Search ............................................................................................................................. 77

4. Log List Search ........................................................................................................................ 78

VIII. BACKUP ........................................................................................................................................ 80

1. Manual Back Up ........................................................................................................................ 80

1.1 External DVD- R/W ................................................................................................ 80

1.2 External USB HDD/ Memory Stick .......................................................................... 82

1.3 Back up Range Setup .............................................................................................. 82

2. Auto Back Up (FTP) .................................................................................................................. 83

3. Log List Back Up ...................................................................................................................... 84

IX. WIRELESS ...................................................................................................................................... 85

X. CLIENT SOFTWARE ........................................................................................................................ 88

XI. SPECIFICATION .............................................................................................................................. 89

Disclaimer

 The information in this manual is believed to be accurate and reliable as of the date of

publication. The information contained herein is subject to change without notice. Revisions

or New editions to this publication may be issued to incorporate such change

 We make no warranties for damages resulting from corrupted or lost data due to a mistaken

operation or malfunction of the Network Video Recorder, the software, the hard drives,

personal computers, peripheral devices, or unapproved/unsupported devices.

Warning

 Do not cover the ventilation opening or slots on the outer casing. To prevent the appliance

from overheating, provide at least two inches of air space around the vent and the slots.

 Do not drop metallic parts through slots. This could permanently damage the Digital Video

Recorder. Immediately turn the NVR’s power off or unplug the power cord from the power

outlet. Contact a qualified service personnel authorized by your equipment distributor

 Do not attempt to disassemble or alter any part of the equipment that is not expressly

described in this guide. Disassembly or alteration may result in high voltage electrical shock.

Qualified service personnel authorized by your equipment distributor should conduct internal

inspections, alterations and repairs.

 Stop operating the equipment immediately if it emits smoke or noxious fumes. Failure to do

so may result in fire or electrical shock. Immediately turn the NVR’s power off, remove the

power cable from the power outlet. Confirm that smoke and fume emissions have ceased.

Please consult your NVR distributor.

 Stop operating the equipment if a heavy object is dropped or the casing is damaged. Do not

strike or shake. Failure to do so may result in fire or electrical shock. Immediately turn the

NVR’s power off or unplug the power cord from the power outlet. Please consult your NVR

distributor.

 Do not allow the equipment come into contact with, or become immersed in, water or other

liquids. Do not allow liquids to OK the interior. The NVR has not been waterproofed. If

the exterior comes into contact with liquids or salt air, wipe it dry with a soft, absorbent cloth.

In the event that the water or other foreign substances OK the interior, immediately turn the

NVR’s Power off or unplug the power cord from the power outlet. Continued use of the

equipment may result in fire or electrical shock. Please consult your NVR distributor.

 Do not use substances containing alcohol, benzene, thinners or other flammable substances

to clean or maintain the equipment. The use of these substances may lead to fire. Use a

dry cloth on a regular periodic basis and wipe away the dust and dirt that collects on the

device. In dusty, humid or greasy environments, the dust that collects around the ventilation

or the slots on the outer casing over long periods of time may become saturated with

humidity and short-circuit, leading to fire.

 Do not cut, damage, alter or place heavy items on the power cord. Any of these actions

may cause an electrical short circuit, which may lead to fire or electrical shock.

 Do not handle the device or power cord if your hands are wet. Handling it with wet hands

may lead to electrical shock. When unplugging the cord, ensure that you hold the solid

portion of the plug. Pulling on the flexible portion of the cord may damage or expose the

wire and insulation, creating the potential for fires or electrical shocks.

 Use only the recommended power accessories. Use of power sources not expressly

recommended for this equipment may lead to overheating, distortion of the equipment, fire,

electrical shock or other hazards.

 Do not place the batteries near a heat source or expose them to direct flame or heat.

Neither should you immerse them in water. Such exposure may damage the batteries and

lead to the leakage of corrosive liquids, fire, electrical shock, explosion or serious injury.

 Do not attempt to disassemble, alter or apply heat to the batteries. There is serious risk of

injury due to an explosion. Immediately flush with water any area of the body, including the

eyes and mouth, or clothing that comes into contact with the inner contents of the battery. If

the eyes or mouth contact these substances, immediately flush with water and seek medical

assistance from a medical professional.

 Avoid dropping or subjecting the batteries to severe impacts that could damage the casings.

It could lead to leakage and injury.

 Do not short-circuit the battery terminals with metallic objects, such as key holders. It could

lead to overheating, burns and other injuries.

 The supplied power supply and power cord are designed for exclusive use with the Digital

Video Recorder. Do not use it with other products or batteries. There is a risk of fire and

other hazards.

Caution

 Do not operate the appliance beyond its specified temperature, humidity or power source

ratings. Do not use the appliance in an extreme environment where there is high

temperature or high humidity. Use the device at temperatures within +0°C - +40°C (32°F -

104°F) and humidity below 90 %. The normal operating power source for this device is 100V-

240V AC 50/60Hz.

Preventing Malfunction

z Avoid Strong Magnetic Fields. Never place the NVR in close Proximity to electric motors or

other equipment generating strong electromagnetic fields. Exposures to strong magnetic

fields may cause malfunctions or corrupt image data.

z Avoid Condensation Related Problems. Moving the equipment rapidly between hot and cold

temperatures may cause condensation (water droplets) to form on its external and internal

surfaces. You can avoid this by placing the equipment in an airtight, resalable plastic bag and

letting it adjust to temperature changes slowly before removing it from the bag.

z If Condensation forms inside the Digital Video Recorder. Stop using the equipment

immediately if you detect condensation. Continued use may damage the equipment. Remove

the power cord from the power outlet and wait until the moisture evaporates completely

before resuming use.

Regulatory

FCC Compliance : This equipment has been tested and found to comply with the limits for a

Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in a commercial

environment. This equipment generates, uses, and can radiate radio frequency energy and, if no

installed and used in accordance with the instruction manual, may cause harmful interference to radio

communications. Operation of this equipment in a residential area is likely to cause harmful

interference in which case the user will be required to correct the interference at his own expense.

Caution: Exposure to Radio Frequency Radiation.

To comply with FCC RF exposure compliance requirements, for mobile configurations, a separation

distance of at least 20 cm must be maintained between the antenna of this device and all persons.

This device must not be co-located or operating in conjunction with any other antenna or

transmitter

Description on Laser Specification

The optical disc drive such as DVD Super Multi (Double Layer) Drive 22X that is used in this computer

is equipped with laser. The classification label with the following sentence is affixed to the surface of

the drive.

CLASS 1 LASER PRODUCT TO IEC60825-1 LASER KLASSE 1 The drive with the above label is

certified by the manufacturer that the drive complies with the requirement for laser product on the date

of manufacturing pursuant to article 21 of Code of Federal Regulations by the United States of

America, Department of Health & Human Services, Food and Drug Administration. In other countries,

the drive is certified to comply with the requirement pursuant to IEC 60825-1 and EN 60825-1 on class

1 laser product. This computer is equipped with the optical disc drive in the following list according to

the model.

EU Conformity Statement:

2002/96/EC (WEEE Directive) : Products marked with this symbol cannot be disposed of

as unsorted municipal waste in the European Union. For proper recycling, return this

product to your local supplier upon the purchase of equivalent new equipment, or dispose of

it at designated collection points. For more information, see: www.recyclethis.info.

2006/66/EC (Battery Directive) : Products marked with this symbol cannot be disposed of

as unsorted municipal waste in the European Union. For proper recycling, return this

product to your local supplier upon the purchase of equivalent new equipment, or dispose of

it at designated collection points. For more information, see: www.recyclethis.info.

NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE

CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS

COULD VOID THE USER'S AUTHORITY TO OPERATE THE EQUIPMENT.

CAUTION

- Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries

according to the Instructions.

- The socket-outlet shall be installed near the equipment and shall be easily

accessible

Product Outline

Product Name ARNIX Wired/Wireless All-In-One Surveillance System

Model Name BHA-WP200

User Guide Version Version 1.0

Manufacturer EMW Co., Ltd.

Head Office:

Address

Contact

80B-4L, 680-3, Gojan-Dong, Namdong-Gu, Incheon, Korea

R&D Center:

459-24, Gasan-Dong, Geumcheon-Gu, Seoul, Korea

Tel: +82-2-2107-5500(Rep.) Fax: +82-2-2107-5645

Tel: +82-2-2107-5614/5561(Sales Contact)

Email: rfsales@emw.co.kr

Website: www.emw.co.kr

Package Contents

Please check the package contents for any visible damage. If any components are damaged or

missing, do not attempt to use the unit, contact the supplier immediately. If the unit must be

returned, it must be shipped in the original packing box.

CONTENTS QUANTITY REMARK

IP Camera 2 UNIT

LAN Cable 2

IP Camera Antenna 2 2.4&5.8GHz Dual Band

Adapter (12V/1.5A) 2 For IP Camera

NVR SET 1 UNIT

HDD RACK 2

USB Mouse 1

IR Remote Controller 1

Battery (AAA size) 2 (1 Set) For IR Remote Controller

Adapter (12V/5A) 1 For NVR

NVR Antenna 1 2.4&5.8GHz Dual Band

Client Software CD 1 Manual included

User Manual (Hard Copy) 1

Built-in on NVR,

HDD Not included

Quick Installation Guide

included

I. ARNIX ALL-IN-ONE PACKAGE

1. IP Camera

1) Front

2) Bottom

- : Turned on when wired network is connected and properly working

- : Turned ON/OFF when power is ON/OFF

- : Turned ON/OFF when wireless network is connected and properly working

- Ethernet : RJ-45 (10/100BASE-T) Ethernet port

- Power : DC 12V power socket for IP Camera

- Audio : Audio input socket

- Wired/Wireless switch button : Wired/Wireless network switch button

2. NVR

1) Front

- USB Port : For data backup/firmware update using flash drive and USB mouse

- Remote IR : For remote controller

- Power LED : Turned on when the power is on

- HDD LED : Turned on when HDD is running

- LAN LED : Turned on when wired network is connected and properly working

- Wireless LED 1-4 : 1-4 LED will be turned on when wireless network is Connected and properly working

- Pairing Button : Push this button to initiate a automatic IP address scan and to

connect

2) Back

- Audio IN/OUT : 1 connector for audio input/1 connector for audio output

- HDMI Out : Video (HDMI) output

- RS-232C Port : RS-232C port for program updates and debugging

- VGA Out : Connector for VGA monitor

- eSATA Port : 1 External SATA terminal

- USB Port : Connector for Mouse or Backup

- LAN Port : RJ-45 10/100/1000BASE-T Ethernet connector for network function

- Alarm Out : Alarm device connection

- Power : DC 12V for NVR

3. Remote Controller

① NVR ID

② Power

③ System Configuration Buttons

④ Navigation / OK

⑤ Playback Controls

⑥ Channel Buttons

NVR ID: Set the proper NVR System ID through which to operate. Press the ID button, and

then press the number button within two seconds to select the system ID of the NVR. If you

set the System ID to Zero, you can control multiple NVRs at the same time.

- Letters in Device

Allows you to create a unique name for each IP Camera, NVR, and put figures in set up

menu.

User can use the virtual keyboard or press the appropriate numeric button on the IR

Remote.

No 1st 2nd 3rd 4th 5th 6th

1 a b 1 A B 1

2 c d 2 C D 2

3 e f 3 E F 3

4 g h 4 G H 4

5 i j 5 I J 5

6 k l 6 K L 6

7 m n 7 M N 7

8 o p 8 O P 8

10/0

q r 9 Q R 9

s t 0 S T 10

u v U V

w X W X

y z Y Z

. @ . @

- _ - _

space

4. Mouse Control

NVR can be controlled by the mouse. Connect the

mouse to the USB port before use.

1) Left-Button -Double Click on any channel to enlarge

to full screen while in a split-screen display mode and

double click again to return.

Select the menu option while navigating through various

menu options.

2) Right Button- Right click anywhere on the screen to

open main menu. Double click to return.

3) Scroll Wheel: move the scroll wheel up or down to increase/decrease the value of the

selected menu option.

5. Virtual Keyboard for Mouse Control

Our system provides a virtual on-screen keyboard to perform the control by mouse.

Connect a mouse via USB port before using.

II. Getting started

1. Assembling the parts

1.1 IP Camera

1) Connect the antenna.

2) Hardware settings for Wireless network.

a. Check the Wired/Wireless switch for correct position (to Wireless)

b. Connect the power cable.

c. Wireless LED on the front will be turned on if the network has been connected and

properly working.

3) Hardware settings for Wired network.

a. Check the Wired/Wireless switch for correct position (to Wired).

b. Connect the LAN cable.

c. Connect the power cable.

d. Wired LED on the front will be turned on if the network has been connected and

properly working.

1.2 NVR

1) Connecting the devices

a. User must insert (slide in) the HDD, then press the power button to complete the

connection.

b. Connect the antenna.

c. Connect the power cable.

d. Connect the monitor and LAN cable.

2. Network Connection

2.1 Wireless Network

1) Connect the power to IP Camera and NVR. Please wait awhile until the booting

process is finished.

2) Push the pairing button on the front panel of NVR for more than 3 seconds to establish

the wireless network. Wait until the LED on the front panel changes from blinking red to

green.

<Caution> Pairing sequence must take place if you are connecting the IP Cameras to NVR for the first time.

3) After finishing the wireless network setting, user must allocate the channels to the IP

Camera(s).

Find Wireless icon

Camera(s) from the list. User can either allocate channels to the IP Camera(s)

automatically by pushing [Auto Link] button, or allocate the channels manually.

on the main menu, then enter the menu to select the IP

2.2 Wired Network

1) Connect the power to IP Camera and NVR. Please wait awhile until the booting

process is finished.

2) Use the Network Router to connect the IP Camera(s) to NVR.

3) Move to the

4) User can manually allocate channels to the IP Camera(s) on the list at LAN PORT

SETUP menu.

Device menu and find LAN PORT SETUP menu to enter.

3. Time & Date setting for the first time

When the NVR is powered on for the very first time, the time and date are set as default to January 1st,

2009 Thursday 01:00:00. Before start operating the NVR, it is imperative to set the time and the date.

Move to the

system menu to enter the setting.

Main menu can be entered into by pushing [MENU] button on the remote controller or by clicking right button on the mouse.

Backup

Display

Wireless

Power

Setup

Time Search

External Search

Log

Playback

Zoom

System info.

4. Recording

4.1 Formatting the HDD (In case of initial HDD installation)

Move to the DISC manager menu (Main menu  SETUP  DISC).

① Use Up/Down, Left/Right [,] buttons to select the device and use [-, +] buttons to

select the proper options.

② In order to start the recording, HDD must be formatted (old data on the HDD will be lost by

formatting).

③ User is set for recording once the formatting process is done.

4.2 Recording method

User can immediately start recording by pressing the [REC] button.

Move to the

Recording menu (Main menu  SETUP  Recording) for advanced settings.

<Note> Please refer to the Recording section on the manual for advanced settings.

5. Playback

5.1 Playback method

User can play the most recently recorded data by pressing [Play] button.

User can also play the recorded data by pressing [Time Search] button.

User can also reach the Playback mode through

[Playback] menu on the Main menu.

[Time Search] menu and

III. LIVE VIEWING

1. Display Overview

1. Recording Mode

Background color of Number will be different based on the recording status.

1) Red - Event (Motion/Alarm) Recording

2) Yellow - Continuous Recording

3) Black - No Recording.

2. Event Indicator

(1) Indicate Alarm In terminal is triggered by an alarm sensor.

To appear Alarm window, press [UP] button. This button toggles between Shows

or Hide the Alarm Window.

(2) Indicate Motion detected. To disappear, press [ESC] button.

(1) (2) (3)

(3) Indicate Video Loss during Recording. To disappear, press [ESC] button.

3. Status Bar

(1) (2) (3) (4) (5)(6)(7) (8) (9) (10) (11)

(1) This ICON will be shown only on play back mode. (2) Indicate Recording Status. Red is recording. Click this ICON to toggle

(3) Indicate Playback Status. Green is Playback. Click this ICON to toggle

(4) Indicate Menu. Click this ICON to popup the menu. (5) Indicate LOG. Click this ICON to popup log history.

=> After click Menu and LOG, the status bar is changed like below picture.

Record Start and Stop.

Playback Start and Stop.

Please click

(6) Indicate Login (

ICON to clear Menu and LOG.

) or Locking status. Click this ICON to toggle Log in and

out.

(7) Indicate Audio Data is stored the selected time during playback and turn to

blue color.

(8) It shows Number of Client, which is connected to Network.(MAX:10)

(9) Displays Month, Year, Time and Date. Change the order on System>Time. (10) Indicate an USB Device is connected on Front panel and Rear panel.

It’s changed to blue color while it’s doing backup. Click this ICON to toggle Back

up Start and Stop.

(11)

: Show you the remaining recording time of the NVR. If

remaining HDD capacity is less than 5GB, this blue “Recycling” icon will be

shown up.(DVD icon would not be shown some models if DVD-RW is not

supported)

2. Multi-screen Display and Sequencing

2.1. Screen Display.

Select any camera for Full screen display by pressing the Number button of the

desired camera. For 12ch, press 1 and then 2.

2.2. Multi-screen Display and Switching to Sequence Display.

1) Press [DISPLAY] buttons to activate the multi screen display. It is changed in the

order as shown below among your choice of SPLIT MODE.

2) To start Auto Sequence display, press [DISPLAY] buttons for 2 seconds and full

screen sequencing will be started.

Click this ICON by Mouse or SPOT OUT button on the remote control,

you will see following virtual controller

In Auto Sequence Mode

Push to activate Auto Sequence

Main Monitor

SPLIT MODE

3) The Auto sequence mode and dwell times are programmable in Switch set up.

For detailed information about configuring those, see “Switch Setup”. If the

sequence mode is not activated, it moves to Quad mode instead of Sequencing.

4) The Split mode is programmable in General set up.

3. Quick button for multi screen Display.

3.1. Quick multi split mode change

- Press F1 button on the remote controller + <Number>

For example, press F1 button then number 4.

The four channel view mode will be displayed.

<Note> BHA-WP200 model supports only 4 channel display.

3.2. Repositioning

It is possible to reposition the camera from a window to another window.

① Press F2 button on the remote controller.

Mark will be displayed.

② Press Numeric button you wish to switching display.

③ Press [MENU] button to exit here with saving changes.

Press [Cancel] to exit without change. Press [DISPLAY] button to rearrange.

4. Zooming

During live view mode, it is possible to zoom into a section of the screen to get a close-up

view of the screen.

1. To activate the digital zoom, select the full screen display of the camera you wish to

zoom.

2. Then press the [ZOOM] button on IR Remote controller. Zoom area box pops up, as

shown below.

x 2 x 4 x 8

3. Move the box to the desired position using Direction [

] buttons.

4. Press [+] button to enlarge the image. Press [ - ] button to zoom out the image.

5. Press [ESC] button to return normal mode.

<Note>

 If the Zoom button is pressed while in a multi-screen display, zoom operation is not

activated.

IV. OPERATION

1. LOG IN/OUT.

You must log on to the NVR with valid password to operate the NVR. By default, it comes with one login account; ADMIN and the default password is “000000”.

<Note > If you are logging on for the first time, the system does not prompt you to change

the default password. Therefore, it’s strongly recommended to change the “PASSWORD”

when you install the NVR. Refer to [System Setup].

1. Login

1) On the front panel or remote control, press the power button.

2) When the NVR is powered on, it will start to scan NVR status.

2. Logout

3) Live Viewing screen will appear after initialization about 50sec. It can be delayed

when you have defect HDD, it will try to fix for logical problem but it will show you

warning message for physical problem.

4) On the remote control, press Login. Using the mouse, click the login icon, login

dialog box pops up.

5) Login Icon

On the remote control, press LOGIN. Using the mouse, Press Login icon again,

indication you are logged off.

will be changed on status bar.

2. NAVIGATION THE MENU

1. Log on the NVR at admin level or user with configure level.

* User with configure feature is limited to access [DISK and System Menu].

2. On the front panel or remote control, press [MENU]. Using the mouse, Right click

wherever on monitor, Menu will be appeared.

3. Use Direction buttons [

the menu. Items selected.

4. Press [OK] button to select the menu and display Sub-Menu. Using the mouse,

double click.

5. Use Left/ Right buttons [

[Orange] color.

Selected Not selected Inactivated

* It is automatically saved changes when you move between TAP menus.

6. The menus are displayed with options on the left-hand column and settings in the

right hand column. A cursor (highlighted menu) can be moved using the Direction

buttons [

7. Press [-, +] or wheel button to change the value or select options. By mouse, using

] .

,+/-] to select the desired menu. Using the mouse, click

] to select on TAP menu. Selected items changed into

Wheel.

8. Press [SAVE] button to exit a menu with saving changes.

Press [ESC] to exit a menu without changes.

V. SETUP

1. DISPLAY

1.1. GENERAL

1. The menus are displayed with options on the left-hand column and settings in the

right hand column. A cursor (highlighted menu) can be moved using the Direction

buttons [

] .

2. Change below options using [DEC/INC] buttons.

ITEM ADJUSTMENT

 Select “Show” or “Hide” below status bar on Main Monitor.

STATUS BAR

CAMERA INFO

 Select On-Screen-Display information for Camera Number and Title.

 Select Board Line between cameras.

BORDER LINE

[GRAY  WHITE BLUE  BLACK DARK GRAY]

 Select Background color on NO VIDEO status.

BACKGROUND

[GRAY  WHITE BLUE  BLACK DARK GRAY]

 The main video output can be displayed on a VGA and analog monitor.

Video can be displayed on both monitor simultaneously. Select On-

OSD ALIGNMNET

Screen-Display coordinates on Monitor.

- Under scan: Displays properly at CCTV Monitors

- Over scan: Displays properly at VGA Monitors.

 Display is changed the order as shown below among your choice of

SPLIT MODE

3. Save changes and exit the menu, press [SAVE] button.

SPLIT MODE.

Exit the menu without making changes, press [ESC] button.

1.2. SWITCH Setup (Monitor Configure)

The menus are displayed with options on the left-hand column and settings in the right hand

column. A cursor (highlighted menu) can be moved using the Direction buttons [

] .

1. Settings

1) Device: It is set by Main monitor.

2) Dwell Time: Select the interval that each camera or Multi screen mode is displayed in

a rotation. Use [-, +] button to change : [1 second ~ 30 second]

3) Mode: Select the appropriate monitor display to making any adjustment. This Mode

will be activated while it’s in Switch Mode.

a. Sequence: Automatic Sequence.

b. Shift: Selected camera will be displayed after dwell time.

c. Event: To display particular camera in full screen or in multi mode when event

triggered.

4) SPLIT MODE : Select desired sequence mode to switching.

5) USE CHANNEL: Select the cameras to be inclcuded or excluded from the automatic

switching.

2. Save changes and exit the menu, press [MENU] button. Exit the menu without making changes, press [ESC] button.

3. Press [Display] button for 2 seconds to start Auto Switch cameras on Main Monitor. Press [Spot] button then [Display] for 2 seconds to start auto switch cameras on Spot Monitor

1.3. EVENT

This menu will be activated when you select <EVENT> Mode for Switch. Event menu will

allows customization of motion, alarm and video loss.

When selected event trigger such as alarm, motion or video loss, it will be displayed at the

monitor that is configured for event.

2. CAMERA

Press Left/Right buttons [

] or number button to select the desired camera

Camera will be activated if IP Camera is connected. Camera Channel option is

highlighted and the camera settings are displayed.

2.1. CAMERA

ITEM ADJUSTMENT

 Select connection method

CONNETION

PROTOCOL

TITLE

IP INFO

CONFIGURATION

PTZ

- Auto : BHA-WC100 Model does not support this feature.

- Manual : None PoE camera connection (LAN)

 Select camera type

 Put the camera name  Show camera brief information

.Set up details about camera

 BHA-WC100 Model does not support this feature.

2.2. Set up IP camera MANUAL CONNECTION

1) Select “MANUAL” on connection after that USE check box and SETUP button will be

shown like below picture.

2) Select USE check box and press SET UP button to put IP camera information

3) Put user ID, PW, IP address and port of IP camera.

Press SETUP button on CONFIGURATION to see detail information or set up function of

camera.

1) INFO

 MODEL BRIEF :

IP Camera information

 HOSTNAME :

IP Camera’s own name

 STATUS :

Show temperature of IP camera

 VERSION :

: Show current version of IP camera

2) CAMERA

ITEM DEFAULT ADJUSTMENT

 Control True Day/Night (TDN) operation.

[Auto – DAY – NIGHT]

Day & Night Auto

DNR Middle

Enhancement OFF

White Balance Auto

BRIGHTNESS 50%

CHROMA 50%

ORIENTATION NONE

- When Auto is selected, the IR-cut filter will be off automatically in low-light scenes.

-When Day is selected, the IR-cut filter is on at all times.

- When Night is selected, the IR-cut filter is removed at all times.

 Improve picture performance in low light by reducing video noise. [ Off- Low-

Middle- High]

 Select Off, BLC and WDR as a backlight revision.

[ Auto - Auto High - Auto Low]

 The brightness of each camera can be adjusted by pressing [-,+] buttons.

 The chroma of each camera can be adjusted by pressing [-,+] buttons.

 Set the way of reversing the image as up and down[FLIP],

left and right[MIRROR]

2.3. DEVICE

1) MOTION

Press SETUP button to set up motion function.

a. Motion Zone : Set up to 4 Motion areas defined by selected parts.

b. Motion Grid : The area property is highlighted and motion detection can now be

observed in the view window. By default, it’s set to OFF.



: Select All. Press [OK] to select.

 : : Clear All. Press [OK] to select.



: Select specific. Press [OK] to select.

c. Motion Level : The sensitivity settings are : 1: Low sensitivity ~ Level 20: High

sensitivity. By default, the level is set to 10.

d. APPLY : Save changed set up.

e. SAVE : Save changed set up and exit automatically.

To define the motion view area cell-by-cell, do the

following:

On the front panel or remote control, press any of

direction buttons to highlight a cell in the motion

detection area, and then press [OK]. This area is

selected and the cells are highlighted in a blue color.

2.4. Live

1. Priority

1) Network Speed : Gives priority to network condition.

Preferred to unstable network environments.

2) Image Quality : Gives priority to image quality enhancement.

Preferred to stable network environments.

3. RECORD

3.1. Record General

1. The menus are displayed with options in the left-hand column and settings in the

right hand column. A cursor (highlighted menu) can be moved using the directional

buttons [

2. Change the options shown below using the [DEC/INC] buttons.

1) Schedule Use: This enables or disables Night Zone. By default “OFF”.

] .

2) Boot up Record: The NVR starts recording without pressing the [REC] button when it is set to “ON”.

3) Disk Overwrite: Selects the record policy of the hard disk drive.

- ON: By default, the hard disk drive overwrites from the beginning when it

becomes full.

- OFF: Stops recording when the HDD is full.

4) Auto Delete: Allows you to configure when the NVR automatically deletes all

data from HDD. It leaves the data for a selected duration from the current time.

[NONE  12HOURS  1DAY~ 6DAYS  1WEEK ~ 4WEEKS-> 30 DAYS]

5) Pre-Record: Determines the duration the NVR stores recorded video prior to

the beginning of Event Recoding

[5SEC ~ 300 SEC]. By default 5 sec.

6) Post- Record: Determines the duration the NVR continues to record for after an Event detection [5SEC ~ 300 SEC]. By default 5 sec.

<Note>1. Alarm/Motion Duration is extended if there is another Alarm/Motion detected whilst

Event Recording.

2. When recording, the Pre-Record and Post-Record will not be activated.

3. To save changes and exit the menu, select [save] then press the [MENU] button.

4. To exit the menu without making changes, press the [ESC] button.

3.2. Continuous / Normal Recording

The NVR comes with certain preset settings from the factory. Therefore, once the NVR

is installed immediate recording is possible by pressing the record button. By default,

audio, alarm, motion recording are off.

The NVR records video data continuously over a 24 hour period. Recording setup is for

normal recording. Different settings can be configured for each camera. To copy the setting to another channel, press [Display] button.

ITEM

Audio

 Select Audio Record ON/OFF

ADJUSTMENT

RES. Display selected resolution in MODE tab.

RATE  Select recording speed for each camera.

QUALITY

 Specify the record picture quality for each camera. SUPER  HIGH  MIDDLE LOW

3.3. Event Recording

Users can set different event recording parameters on a camera by camera basis. Set the

continuous recording to [OFF] and configure the Event Recording speed and Quality for each

camera.

Determine whether Alarm, Motion, Video Loss is used for EVENT recording on the [DAY EVENT] tab.

3.3.1 Alarm Recording

One Alarm input can be configured to one channel. One camera channel can be

assigned to multiple alarm inputs.

a. Press [-, +] button to change the value or select options. With a mouse, use

the wheel.

b. [※] indicates multiple alarm sources are selected.

c. Please refer to [Device/Alarm] for Alarm inputs and outputs.

3.3.2 Motion Recording

One Motion detection can be configured to one channel. One camera channel can

be assigned to multiple motion detection.

a. Press [-, +] button to change the value or select options. With a mouse, use the

wheel.

b. [※] indicates multiple alarm sources are selected.

c. Please refer to [CAMERA] menu for Motion setup.

<Note> There may be cases when the recorder’s built-in motion detection function

does not operate properly due to the condition of the input video signal or other

factors.

3.3.3 Multi Event Recording .

1) Video Loss: When Video Loss occurs it can be configured to one channel.

One camera channel can be assigned to multiple Video Losses

2) Event Edit

- Press [OK] to edit multiple events. The menus are displayed with options in

the left-hand column and settings in the right hand column. A cursor

(highlighted menu) can be moved using the directional buttons [

IR remote or front panel.

- Change options using the [DEC/INC] buttons on IR remote or by clicking the

mouse button.

- System menu are not activated in this section

] on the

3.4 Continuous + Event (Motion/Alarm) Recording

Continuous and Event recording can be set simultaneously. The NVR records video

continuously over a 24 hour period, but if an Event occurs, the recording speed and

picture quality can be set to values different from continuous recording values.

Pressing the REC button, Normal recording starts with High picture quality at 6F/S. When an Event is triggered on this channel, it changes to record with Super picture quality at 30 F/S. It reverts back to Normal Recording after the Event duration ends.

<Note> Please determine Event source, such as Motion, Alarm, Video Loss on the [DAY EVENT] tab.

4. SCHEDULE

When the schedule is on, users can define their own daytime, night time, as well as

specified date settings. A schedule can be used to record selected cameras at different

times, change record rates, and select whether Alarm or Event is enabled. By selecting

Schedule Use “on” Record setup, Night Mode will be activated.

4.1. CHART Setup

The schedule chart shows a graphical representation of the defined record mode. Night

mode will be set by default. However, the schedules are only displayed if a corresponding

schedule has been configured in the schedule menu.

* DAY (Yellow): Follows day setting on record.

* Night (Green): Automatically follows night setting.

* No Record (Blue): The video is displayed, but is not recorded.

1) A cursor (highlighted menu) can be moved using the directional buttons [ ].

2) Select each day to configure, press [OK] or click the mouse button.

3) Detailed menu pops up for the selected day, as shown below.

a. Use [-, +] button to change the values.

 Mode : [Night] [Day] [No Rec]

 BEGIN: The time recording starts.

 END: The time recording ends. The end time must not be before the starting time

or the same as the starting time.

b. Save changes and exit the menu, select [save] then press the [OK] button.

Exit the menu without making changes; press the [ESC] button.

4) Copying Schedule

a. A cursor (highlighted menu) can be moved using the directional buttons [

Day (Sun – Sat)

b. Press [Display] button on the desired setting.

] on

4.2. Holiday Setup

This allows you to create up to 32 holidays. If a holiday schedule occurs on the same date

as a weekday schedule, the holiday schedule overrides the weekday schedule.

1) A cursor (highlighted menu) can be moved using the directional buttons [

2) Select each day to configure, press [OK] or click the mouse button.

Use the [-, +] buttons to change the values.

 Mode : [OFF] [Day]  [Night] [No Rec]  [Sun~Sat] [Custom]

 Date: The date Holiday starts.

 Days: The holiday duration [1 to 15 days].

5. DISK

5.1. DISK Manager

Disk Manger is used to format hard disks and to assign the HDD usages, such as back up or

mirroring.

1. Select

1) The menus are displayed with options for all installed HDD’s or ODD list.

1) Press up/down [

] buttons to highlight Hard Disk or ODD, then press [-, +] button

to select. Using the mouse, click the HDD option.

2) Device & Size: This information lists the installed drives and their respective

capacities, which is not currently used.

3) Status :

a. Unknown: New installed Disk.

b. Empty: Formatted but not used in current NVR.

c. CD/DVD: CD or DVD is installed for back up use.

d. Record Data: HDD stored Recording data but not used in current NVR.

①

②

2. Action :

1) None: By default.

2) Assign to Record Disk: Initialize the selected HDD. It formats the drive and all

3) Mirror: Mirror on INT –A

e. Back up Data: HDD stored Back up data.

f. Other Data: Neither Back Up nor Recording Data, including AVI file.

<Note>: Disconnected Disks disappear from the Disk Menu.

data on the drive is erased. External SATA HDD can be used to extend HDD

capacity. Selected HDD will move to [Recording Disk] after formatting.

: This NVR utilizes two internal/external HDD’s for recording. Writing duplicate

data to other HDD in order to protect against loss of data in the event of a device

failure.

*<Warning> This HDD must be same with or bigger than original size.

4) Assign to Record & Mirror: This menu is activated when you select two HDD’s

at the same time. It automatically configures one HDD for Recording and the

other for Mirroring.

5) Initialize for Back Up:

Selected device, such as Media or External HDD, is formatted for backup use.

Here’s the guide for backing up data to various devices.

Once you press the start button, this pop-up window is displayed to ask you to

confirm the initializing for back up: YES or NO.

6) Link Record Disk

: This function is used for adding [used HDD] from the same model without

formatting.

< Note: There are limitations for using this function >

A. NVR should be empty (NO HDD). If RECORDING DISK’s exist it does not work.

B. The used HDD should be from same series. It does not work with different series.

C. There should be no time duplication in the HDD.

Device ODD (Media) HDD

Media can be formatted

Device can be formatted on a PC using FAT 32, NTFS

File system.

Media must be formatted on NVR before backing up or

exporting data to the device.

CD/DVD±R CD/DVD

±RW

x o o x x x o o

x o

SATA USB

ᇞ ᇞ

<Note1> USB flash memory is working without format. <Note2> if a FAT32 /NTFS formatted external USB device is installed, <Assign to

Record Disk> feature is disabled. It’s limited to back up only.

3. Press the [ +] button to start selected action.

4. Save changes and exit the menu, select [save] then press the [MENU] button.

Exit the menu without making changes, press the [ESC] button.

5.2. Recording DISK

This information lists the installed drives, how the NVR records video and their respective

capacities which are currently being used for recording.

1. Size, Range

: This displays current recorded data size, HDD size and indicated stored data range,

and where the writing progress is running

2. Device

Displays logical Master and Slave device in mirroring. Upper device is the Master and

the other is used for slave. If the slave HDD reaches 100% synchronization, Master

HDD can be removed as well.

3. Status

1) Stable: The HDD is in a stable condition.

2) Re-sync: Force all pending buffered disk writes to the NEW installed disk.

3) Recover: Recover all mismatched data between the mirrored disks.

4. Action: Remove HDD.

The “Are you sure?” dialogue box opens.

Press the up/down [

] buttons to YES or NO, then press the [-, +] button to select.

5.3. S.M.A.R.T STATUS

Displays HDD information, such as Bad Sector, Temperature and HDD running time.

S.M.A.R.T information has slight differences between depending on the HDD manufacturer.

We recommend changing the HDD if its status is in <PRE-FAIL>

*NOTE : Please refer to STATUS explanation

Status

Explanation

GOOD GOOD

PRE-FAIL Alerts that may be a problem

PAST PRE-FAIL “PRE-FAIL” occurred before

FAIL Find problem / need to replace

6. NETWORK

A static service consists of an IP address that remains constant for the duration of the

contract of the internet service, whereas a dynamic service has an IP address that changes

every time a new connection is made through the provided modem, or recurrently in a given

period of time. Though most internet service providers offer both solutions, this manual will

distinguish between the two solutions, according to the commonly available service types, to

configure the NVR for the networking purposes.

6.1. LAN Port & IPCAM Port

1. LAN PORT

1) Config : Select IP address type.

2) IP Address: Enter the static IP address

3) Net mask: Enter the IP address of the subnet mask.

4) Gateway: Enter the IP address for the internet gateway server.

5) PRI.DNS Server: Verify the name of the domain name system.

6) SEC.DNS Server: Enter the IP address of the backup domain name system (DNS)

server that the NVR will use to convert name to IP address. This server is used if the

primary DNS server fails.

<Note> if you do not set up the DNS server correctly, it will have problem with mail sending.

2. DHCP Service : Select On or OFF to activate

: If user selects DHCP service on, available IP address is displayed in Net mask.

6.2. GENERAL

1. Access Port: Select “0001 ~ 9999”

Enter the port number the client uses to communicate with the NVR over the internet.

The default port is 7000. It is recommended to use a port above 1000.

2. Bandwidth: Select the network bandwidth to limit the amount of network resources

allocated to client connection. The default is unlimited: “

4 KBPS ~ 8 MBPS”

3. Access Block 1) Ping Block: No response to ping. By default OFF.

2) Scan Block: No response to Auto Scan from EMS. By default OFF.

4. Access Host and Host List: Allows you to access or deny specific IP address.

To allow or deny remote access requires you to enter a range of IP addresses as an

IP address and mask. Host List will be activated when you select deny or allowed.

5. Auto Port FWD:

communication with UPNP compliance.

Select the ADD button to automatically open ports for Router

6. 2 Way Audio: Support 2 way Audio between NVR and Remote Software

6.3. EMAIL

This NVR allows you to specify the events that generate notification. Sends e-mail

notification if an event occurs, such as alarm, motion detected etc.

The mail server can use either the NVR mail server or your existing e-mail settings.

The menus are displayed with options in the left-hand column and settings in the right hand

column. A cursor (highlighted menu) can be moved using the directional buttons [

1. USE: Select the e-mail notification ON or OFF. The default is OFF. Press the [-, +]

buttons to select. Using the mouse, click the option to select mail server.

1) Default: Default it is provided by manufacturer. Mail notification options and mail

address settings are available.

2) SMTP: SMTP Configuration tab is activated to set up your own mail settings.

2. Send Period: e-mail will be sent at selected intervals.

1) Event: [Immediately, 10 Minutes, 1 hour, 1 Day]

2) Log: [1 Day, 1 Week]

3. Retry Count: Select the number of retry attempts to send e-mail after failure.

4. E-mail Source: Event must be specified using notification options.

1) Event Edit. Notifications can be enabled for each channel for Alarm, Motion, Video

Loss and System (HDD Fail, Record Fail, HDD Full etc.). Press the [OK] button to

select.

5. Log: This NVR will mail Log List at selected intervals.

6. Attach Picture: While in recording mode, a picture can be attached to mail.

7. E-mail Address: 5 mail addresses can be configured for mail notification.

6.4. SMTP

This menu is activated when you check <SMPT> on EMAIL.

The following settings are only needed if you are NOT using the NVR mail server.

1. Server: Enter the e-mail server name or IP address. To set server name, use the

virtual keyboard, or press the appropriate numeric button on IR Remote or front panel.

2. Port: Define the port the SMTP server will communicate through. By default, it is set

to 25.

3. Authentication: Check this <ON> if your mail server requires authentication.

4. User ID & Password: Enter the user ID/name and password for the SMTP Server.

(Distinguish Upper and Lower Case : use Lower case by Front or IR remote, press [OK] button at this cell, virtual keyboard will be pops up.)

5. Send Test: Test to send e-mail.

6. Save changes and exit the menu, select [save] and press the [MENU] button.

Exit the menu without making changes, press the [ESC] button.

6.5. DDNS (Dynamic DNS)

This NVR offers free dynamic DNS update. It keeps track of your changing IP address. It’s

easiest to use.

The menus are displayed with options in the left-hand column and settings in the right hand

column. A cursor (highlighted menu) can be moved using the directional buttons [

1. USE: Select one method among DDNS OFF, Default, DYNDNS and NO-IP.

The default is OFF. Press the [-, +] buttons to select. Using the mouse, click the

option to select DDNS provider.

1) Default: Default it is provided by manufacturer. We offer DDNS service for remote

at http://www.dvrhost.com

If you are using <Default> for DDNS, you do not need to setup anything. It does

not allow you to create a host name; it’s provided by the NVR. Press the [info] button

on IR remote or select icon on the menu, then check your host name and Mac

address.

For example,

http://G5837A0.dvrhost.com:

7000

2) DYNDNS: To use your own domain name service or “dyndns.com”

2. The following settings are only needed if you are NOT using the default.

1) Domain Name: Enter the name you set for the DDNS web configuration.

2) User ID: Enter your user ID.

3) Password: Enter your password.

4) Update Test: Click the Update Test button to confirm the connection. A success

message will appear.

3. Save changes and exit the menu, press the [MENU] button.

Exit the menu without making changes, press the [ESC] button.

6.6 Router & Port Forwarding

A majority of networks will often consist of a single IP address which shares internet access

through a router. This IP address may be any external (public) static IP address or any

dynamic IP address issued by the Internet Service Provider.

The purpose of a router is to enable multiple personal computers and any other devices that

require internet connection to access the internet simultaneously. Most routers by default

enable (open) commonly used ports so that mainstream applications such as Hypertext

Transfer Protocol (HTTP, Port 80), File Transfer Protocol (FTP, Port 21), Telnet (Port 23) and

Post Office Protocol 3 (POP3, Port 110) are used.

To solve the firewall problem, and let a visitor into the network, the user instructs the router to

allow traffic to pass through on a given port. This is known as Port Forwarding, as the router

forwards (directs) all internet requests on a specific port to the local machine. With port

forwarding, external visitors are able to connect to the NVR while other internal devices

remain protected.

Here is the example of NVR connection.

Network Router NVR IP Setting

STATIC

use

DHCP ○ ▲ Ｘ ☆ ★

Static IP

STATIC

DHCP

STATIC ○ △ Ｘ ★ ★

use

DHCP ○ △ Ｘ ★ ★

DHCP

PC Connect position PC Connect position

① LAN ② WAN

A B C B C

○ △ Ｘ ★ ★

Check the NVR IP of info

and set into Router.

○ ○ ○ ○ ○

N/A [Need Local DHCP

Server]

Check the NVR IP of info

and set into Router

STATIC

DHCP △ △

N/A

PPPOE is not supported

1) Description of Location.

A. LAN: Connect by Local IP. If you are connecting from within your network you only

need to enter the IP address of the system into the S/W (example 192.168.0.50)

B. WAN: Connect by DDNS. If you are connecting from outside your network use the

DDNS to configure the S/W (example L123456.dvrhost.com).

C. WAN: Connect by IP address. If you are connecting from outside your network and if

you know your Static IP address, use the IP address to configure the S/W (example

http://124.137.23.72:6000

2) Description of Symbols.

○ : Connected.

x : Not able to connect

△: There’s some limitation - depends on Router or Network connection

★ : Need to use Port Forwarding

3) Description of Colors.

Yellow - Recommended

Grey - Not available

White – Depends on Router or Network condition.

2. How to use NVR for DHCP

Internet

: DHCP

Router:

:Port Forwarding /DMZ

DVR: DHCP

DVR: Static IP

<Note> Each Router has different port forwarding settings. Please refer to the router manual

or contact to your router manufacture for assistance

7. DEVICE

7.1. GENERAL

1) DISPLAY : Please decide output video resolution

 It can be set to the correct video resolution on the monitor.

[1920*1080P (default) 800*600  1024*768  1280*720  1280*1024

 1600*1200  1680*1050  1920*1080I]

 HDMI AUTO

Automatically detects and sets the HDMI resolution on the monitor connected to the

NVR. It might display “no video” if a VGA monitor is not able to support high

resolution.

<NOTE>

In order to connect HDMI and VGA output to use both monitors, please set up

as the lowest resolution without selecting HDMI AUTO.

2) Keypad Model: Select Joystick Controller and Baud Rate.

3) Extend Device: Select a model of POS/ATM.

4) PTZ Event: BHA-WC100 Model does not support this feature.

5) Alarm Out: DURATON [OFF,1SEC ~ 5 SEC]: Select Alarm duration.

6) IP CAM SET UP :

After click in the menu, all IP cameras which are connected in LAN

network will be listed in the IP CAM Discovery menu.

A. HOST ID : It shows HOST ID of IP camera.

Please check IP camera which user want to see in monitor.

B. IP : It shows current IP address of IP camera.

C. MODEL : It shows type of IP camera.

D. CHANNEL : User can assign channel and set up information about ID, PASSWORD

and network setting.

Note. Even though ID and PASSWORD is incorrect, it shows in live monitor. But user cannot change IP camera’s setting in camera menu.

2. Save changes and exit the menu, press the [MENU] button.

Exit the menu without making change, press the [ESC] button.

7.2. I/O Terminal

This NVR supports 4 Alarm Inputs and 1 x Relay Outputs.

2. Use the Left/Right buttons [

] to select “I/O Terminal” menu tab. The menus are

displayed with options in the left-hand column and settings in the right hand column. A

cursor (highlighted menu) can be moved using the directional buttons [

3. SENSOR INPUT: Change the input type. Use the [-, +] buttons to change the values.

Note. Alarm of IP camera can be configured in CAMERA menu (Chapter 2.2)

4. RELAY OUTPUT: you can configure how the Relay Outputs are controlled: automatic or

manual.

1) Use: Change the output type.

2) Inactive: Select turn off method of Relay Out. a. Event (Automatic): Relay Out is turned OFF when the event expires. This setting

is configured globally. b. Manual: Relay Out is turned OFF from this menu <Control>.

3) Event Edit

- Press [OK] to edit multiple events. The menus are displayed with options in the left-

hand column and settings in the right hand column. A cursor (highlighted menu) can

be moved using the directional buttons [

] on the IR remote or front panel.

- Change the options below using the [DEC/INC] buttons on the IR remote, or click the

mouse.

- System menu contains below

1. HDD Disk Fail

2. Record System Fail

3. Temperature Warning.

4. Fan Lock Warning

5. Voltage Warning

6. Low RTC Battery Warning

7. External Device Event

8. Network Link Disconnected

9. Admin Login

10. Power Recovery

11. Disk Full

12. Invalid Password in Sequence

13. Auxiliary Event (Reserved )

4) Control: Manual stops for relay output and buzzer.

5. Buzzer

1) USE

 ON: The Buzzer sounds if an alarm is triggered. The buzzer sounds for the duration of the

RECORD TIME. This buzzer relates to Alarm Out. Configure Alarm Out to “ON” for Alarm

Buzzer. OFF: Disables the ALARM BUZZER function.

2) Inactive: Select turn OFF Buzzer

a. Event (Automatic): Buzzer is turned OFF when the event time expires. b. Manual: Buzzer is turned OFF from this menu <Control>.

5. Save changes and exit the menu, press the [MENU] button. Exit the menu without making changes, press the [ESC] button.

7.3. PTZ EVENT (BHA-WC100 Model does not support this feature)

8. SYSTEM

8.1. GENERAL

1. Control ID: Each NVR that is preconfigured with the control ID is enabled to respond

to, and be operated by, the remote control.

- To select the NVR to be controlled with the remote controller, press and hold the NVR

ID button. While holding the NVR ID button, press the appropriate NVR ID number.

For example, enter 05 for NVR ID 05, enter 43 for NVR ID 43 etc. Set the ID of IR

controller on “00” to control multiple NVR’s at the same time, whatever the NVR ID is.

2. Device Name: Type a NVR name to distinguish its location when you have several

NVR’s on a Network.

3. KEY TONE: By default, the NVR emits a beep every time a button is pressed. Set the

key tone to OFF to turn the button beep off. By default it’s “ON”

4. AUTO LOGOUT: You can configure the NVR to automatically log users out.

By default it’s “OFF”. [OFF  1 Minute  3 Minute 5 Minute 10 Minute]

S.M.A.R.T. CHECK: Turn ON or OFF to display HDD information in the SMART

STATUS tab of the DISK menu.

8.2. TIME

Make sure to set up your Date and Time before starting to Record.

1. Use Left/Right buttons [ ] to select on “Time” menu tab. The menus are displayed with

options in the left-hand column and settings in the right hand column. A cursor

(highlighted menu) can be moved using the directional buttons [

]. Press the [-,

+] buttons to change the values.

1) Time Zone: Refer to <Appendix 1: Time Zone Chart>

Selects the time zone where the NVR is located. Time Zone contains DST (Daylight

Saving Time) ON. If you choose Time Zone with DST, there is no change in the

system time stamp for recorded data. When the Daylight Saving End date and time

occurs the NVR’s time goes back one hour.

2) Date Format: Select Date display format.

[ MM/DD/YYYY  DD/MM/YYYY  YYYY/MM/DD ]

3) NTP SYNC: The internal time of NVR can be synchronized with an external time

source using NTP (Network Time Server) Configuration. If the NTP option is ON, the

DATE and Time option is inactivate.

4) NTP Server: Allows you to use a public or private NTP server. Enter the IP address

of the server or domain. The default setting is public “pool.ntp.org”.

<Note> Time Sync. Interval: Min 64 sec. Max 1024 sec.

5) NTP TEST: Test whether NTP Server works or fails.

6) Date & Time: Set current time and date.

2. Save changes and exit the menu, press the [MENU] button. Exit the menu without making changes, press the [ESC] button.

8.3. ACCOUNT

1. Use the Left/Right buttons [ ] to select “Account” menu tab. The menus are displayed

with options in the left-hand column and settings in the right hand column. A cursor

(highlighted menu) can be moved using the directional buttons [

]. Press [-, +]

buttons to change the values.

1) User/Name: The NVR comes preconfigured with ADMIN. Select a User 1~10, and then activate it by setting to ON.

a. Name Length: up to 10 characters.

b. Characters: A to Z, numerals 0 to 9.

2) Privilege: Admin can define each user’s Privilege, such as PLAYBACK, PTZ

CONTROL, BACKUP, CONFIGURATION (except for Disk and System), RECORD

STOP, and SYSTEM SHUTDOWN.

3) Network PASSWORD: The NVR comes preconfigured with a System Password for

Network access for Admin and/or Deny for User. It is possible to create different

passwords for Network access; choose using [Custom P/W].

a. Password Length: up to 14characters.

b. Characters: A to Z, numerals 0 to 9.

4) Usable Channel

Allow each user different live channels for monitoring.

5) Password

Enter the 6 characters for the new password, and then re-enter the same password

under the COMFIRM section. An asterisk is displayed for each character entered.

2. Save changes and exit the menu, press the [MENU] button.

Exit the menu without making changes, press the [ESC] button.

8.4. UPDATE

1. Download the latest firmware file and copy to USB Flash memory stick in the Root directory.

<NOTE > Please make sure you download all of files below (20M).

hd4k_all.00.00.00.img

2. Connect or insert into Front USB (please stop recording first).

3. Use directional buttons to move to the [Start] button. Press the [+] button to find upgrade

files. If the NVR finds a valid upgrade file, the update menu is activated.

4. Press the [-, +] buttons to find correct upgrade file. Version information is displayed. If

there are several valid update files, please check the display for the correct one.

5. Use the directional buttons to move to the [Start] button, then press [OK] button to start

updating. While updating, ”in progress” message is displayed.

6. After the update process is complete, a “Success” message is displayed. Press the [OK]

button to restart.

NOTE 1 Do not switch OFF or PRESS any key during the update process. NOTE 2 Please consult

our distributor or installerbefore update this.

8.5. INFO

Press [info] button on IR remote or select icon on the menu. The system information is

displayed.

SUMMARY : It contains brief model information, Mac Address and installed HDD status

DISK : It contains all DISK information including internal & external HDDs and USB memory.

NETWORK : It shows IP address, USER and service of NET user.

VI. PLAYBACK /SEARCH

The NVR supports 2 playback modes; Playback and Search. The NVR offers a variety of

search functions that enable you to quickly and efficiently locate and review a specific period

from the database. It supports three different search modes: Date/Time, Event, Event Area

and Log Search.

1. Playback

When the [PLAY] button is pressed, the NVR starts to play back any recorded data from

the latest data, whether in live or recording mode. When the NVR reaches the end of

the recorded data, it stops the playback.

During the playback, the NVR may be played back in reverse, paused, speed search up

to 16 times the normal speed, or move through picture by picture.

2. Time Search

2.1 Multi Channel Playback

1. Press the

[Time Search] button to access the time search table. Day will

be displayed. The data is color-coded by category: EVENT (Red) > Normal

(Yellow)

Day, Hour, Minute

Channel

2. Use the [+] button to navigate to the desired Day



Minute (30 sec). Use the [-] button to go back minute (30sec) Minute (5min)



HourDay.

HourMinute (5min)

When using the mouse, the wheel is used for the [+/-] button. <Note> Use the [Play] button to move to the end of data Use the [Rewind] or [Fast-forward] buttons to move to the next page.

3. To review all channels, press the [OK] button on the slot on the bar. When using

the mouse, double click.

4. The NVR starts the playback mode, displaying all channels. Any channel

number or the DISPLAY button may be pressed to change the display mode.

2.2 Preview Search (Single Channel Playback)

The NVR allows you to quickly review a single channel of playback over a period of Day, Hour, and Minute.

1. Press the

[Time Search] button to access the time search table. Day will be

displayed.

Day, Hour, Minute

Channel

2. Choose the desired channel to review by pressing a numeric button or Click Channel

number on the left.

Click to return (to chart)

Use the [+] button to navigate to the desired DayHourMinute (5min) Minute (30sec). Use the [-] button to go back minute (30sec)

When using the mouse, the wheel is used for [+/-] button.

While reviewing snapshot, use numeric buttons to review other channel.

Minute (5min) HourDay.

5. Use the directional button to select snapshot and, press the [OK] button. Using mouse,

double click.

6. The NVR starts the playback mode, displaying the selected channel. Any channel

number, or the DISPLAY button, can be pressed to change the display mode.

2.3 Event Record Search

Event Record search feature allows you to search for recorded video by event.

The time search table displays time events. As a default, the TIME SEARCH

CHART displays CONTINUOUS recording (Yellow) and EVENT recording (Red).

TIME SEARCH CHART displays different outcomes according to the SEARCH

MODE below.

[FIGURE 1]

1. Press the “Event Select “button to change search mode.

2. Press [OK] to set up. Press [+/-] button to select “event record”.

3. Press [+/-] button to select “SEARCH MODE “(Event Source /Motion Area).

By selecting Search Mode, TIME SEARCH CHART displays different outcomes.

<Note> EVENT RECORD is set by default and makes the TIME SEARCH CHART display EVENT recording in Red as above FIGURE 1.

2.4 Event Source Search

Event source search feature allows you to search the recording data for ALARM,

MOTION and VLOSS events previously triggered on the NVR.

1. Press [+/-] button to select “Event Source” in search mode.

And select the event source (Alarm, Motion, Vloss) which you want to search.

1) ALARM: Select Alarm Input 1~4.

2) MOTION: Select the channel 1~16.

3) VLOSS (Video Loss): Select the channel 1~16.

4) SYSTEM:

Inactivated

2. Users can have multiple selections by pressing icon, as shown below.

2.5 Motion Area Search (Single Channel Playback)

The NVR searches for recorded video that matches the search area defined by selected

cells.

1. Select “MOTION AREA” (single channel playback) to search the recording data that

has motion in a specific area on a certain channel.

2. Press the [+/-] button to select the channel you want to search.

3. Select the motion area you want to search.

: Select all grids

: Deselect all grids

: Select grids, one by one, by pressing the [+/-] button

4. Press the MENU button and the TIME SEARCH CHART displays recording data, in

red, to show what’s happened on that channel.

3. Go to Search

1. Press the [Time Search] button for 2 second and the [Time Input] menu pops up.

2. Set the date and time you wish to search.

3. Press [OK] or [Menu] to start searching.

4. Log List Search

The logs can be used to search, and to review, any point in time of the recorded data.

Alarm, Motion, Video Loss and system related logs can be searched and played back directly

from the time of the incident.

To start an Event Search, press the [Log] button on the IR Remote and the

１.

Log List Menu pops up, as shown below.

MENU TAB CONDITION

ALL  A list of all events since the initial NVR power on procedure.

SYSTEM  Shows the System List.

NETWORK  Shows the NETWORK List.

EVENT  Shows the Events List.

VIDEO LOSS  Shows Video Loss List.

2. Use the Up/Down buttons [] to the desired “Time” to playback. Use the Left/Right

buttons [] to move to the NEXT page.

3. Press the [OK] button to start playback.

<Note> 1) Log list is saved on HDD.

2) For more detailed information press

VII. BACKUP

1. Manual Back Up

1.1 External DVD- R/W

14. External USB-HDD, CD/DVD-RW is recognized within 10 seconds after plug in UBS

connection cable to UBS port in DVR.

１. Plug in USB connector into the USB connection port on the front panel.

２. Press [BACKUP] button to display the backup menu.

1. Use the [-, +] buttons to change device selection: USB CD/DVD RW

2. Use the [-, +] button to select a channel. All channels are set by default.

3. Select the data for BACKUP.

(1) ALL Data: Normal Recording Data

(2) Event Only: Event Recording Data.

4. File format when saving is “.s” AVI is not supported for CD/DVD

5. Select the time range starting time and ending time.

Enter the numbers as required in 24-hour format, then move to . Press the [+] button to start BACKUP..

15. The progress of the backup is displayed at the bottom of the window as a percentage of

the entire backup process. The OSD disappears by pressing cancel button. However,

pressing the Backup button again will show the Backup status. It is recommended that

playback is not performed while the NVR is in a backup session..

8. When finished, the media is ejected.

16. If there is not enough space on the media the NVR automatically ejects the disk when

it’s full and resume the process once new media is inserted into the drive.

* The CD Playback software will simply “auto-

Channel Select FF/FR Watermark

Stop

<Note> Please Refer to [LOCAL PLAYER] section to read about back-up devices. <Note 2> When you back up as Multi-Section the Play List pops up instead of Auto Run.

Play

run” and does not require any software installation on your PC.

1.2 External USB HDD/ Memory Stick

The external drive procedure is the same as using the internal CD/DVD-RW for backup.

To read USB backup HDD in Window, format to FAT32 or NTFS.

To backup as an AVI File, set the file format to AVI using the [+] button.

1.3 Back up Range Setup

Press the [◄▌] button to set backup start time and press the [▐►] button to set the end.

Selected time changes to a Violet color.

Selected backup time is displayed on the backup range. [LOG IN/OUT] button is toggled for the range.

2. Auto Back Up (FTP)

1. Use the [-, +] button to change the selected device to FTP

2. Use the directional buttons to move to FTP Setup. The menus are displayed with options

in the left-hand column and settings in the right hand column.

ITEM

Server  Select Highlight FTP Server and then press numeric buttons to define an FTP server.

Port

User ID  Enter the user ID of FTP Server.

Password  Enter the password.

Connection  Select PASSIVE mode or REGULAR Mode.

BACKUP

PATH

<Note> Please Refer to [LOCAL PLAYER]/ [Mini-Player] section to read about back-up file

 Define the port that the FTP server will communicate through.

 The path should be made in the FTP server in advance. Mac address is set with the

default in consideration of the scenario where lots of NVR’s backup files to the same

FTP server.

ADJUSTMENT

3. Log List Back Up

１. Plug the USB memory stick into the USB port.

２. Press the “Log” button to see the NVR Log List.

( Click Log icon on the upper left by mouse)

３. Press the “back up” button to save the log list to USB memory stick.

1) Use the [-, +] buttons to select a device.

2) Select type of Log List from ALL, SYSTEM, NETWORK, EVENT and VLOSS.

3) Select the time range - start and end time.

4) Press the [+] button to start the BACKUP.

VIII. WIRELESS

１. CAMERA

1.1 List

- The list shows the IP Cameras that are currently connected to NVR wireless module.

1) Channel : User can change the channels by using [-, +] button.

2) HOST ID: Shows IP Camera’s name.

3) IP Address: Shows IP Camera’s IP address

２. STATUS

4) Model Description: Shows the description on the IP Camera.

5) ※ : Shows the wireless module number of the NVR

1.2 Auto Link

1) Use Up/Down [] buttons and Left/Right [] buttons to select Auto Link

2) Automatically connects the IP Cameras to unoccupied channels.

1.3 Refresh

1) Use Up/Down [] buttons and Left/Right [] buttons to select refresh

2) Automatically refreshes to scan for IP Cameras that are connected to the wireless

network.

2.1 List

- Shows the current status of the wireless module on the NVR.

1) B-CDMA ID : Shows ID of the wireless module on NVR.

2) F/W VERSION : Shows the firmware’s version of the wireless module on NVR.

3) PID : Shows ID used to wirelessly communicate on the PICONET.

- PICONET ID must be matched between IP Cameras and NVR in order to establish

wireless connection.

4) CID : Shows the connected frequency channel.

- 2.4GH : Channel 0~4

- 5.8GH : Channel 12~19

5) STN : Shows the connected numbers of NVRs and IP Cameras.

- STN = NVR(1ea) + IP Cameras

6) Status: Shows the current status of the wireless module on the NVR.

３. SETUP

1) MODULE NO : User can change the module by using [-, +] button.

2) PICONET ID : User can change the ID by using [-, +] button.

- This ID is used for establishing wireless connection and it is chageable. But the ID

must match IP Camera’s ID in order to establishing the succesful wireless connection.

3) FREQUENCY : Selectable from 2.4GHz, 5.8GHz, and 2.4/5.8GHz.

4) Channel : Selectable from AUTO, MANUAL

- AUTO : Automatically allocated to the channels.

- MANUAL : Manually allocated to the channels.

5) RF POWER : User can set the RF power of the module.

- Low power settings are suggested when the distance from IP Camera to NVR is

close and High power settings are suggested when the distance from IP Camera to

NVR is far.

6) ENCRYPTION : User can choose whether the wireless signal transmission will use

encryption feature or not. Enabling this feature may decrease the wireless transmission

rate by a little.

7) CHANNEL AVOIDANCE : User can choose whether the wireless signal transmission will use

channel avoidance feature or not.

- If the channel setting is on “Manual”, this feature will not be enabled.

8) MODULE REBOOT : NVR forces the wireless module to reboot by clicking this button.

IX. CLIENT SOFTWARE

All Client S.W is dedicated client program that connects and manages in real time.

Please refer to each S.W manual for more information.

1. Web server: Using Internet Explorer

2. EMS2.0 Lite: Management S.W that allows you to view and manage up to 300 DVRs.

3. iSMS: 1:1 Management S.W for the Mac PC.

4. SMART Phone: Touch CMS Lite for iPhone, Android,

X. SPECIFICATION

IP Camera Model Name BHA-WC100

Image Device SONY 2.1M Pixel 1/2.8” CMOS Sensor

Focal Length Fixed Focal Lens with IR Cut Filter

Horizontal Angel 97.8°

Camera

Video

Audio

Network

Min. Illumination 1.0 Lux (Color), 0.5 Lux (B/W)

AE Mode Auto / Manual

Shutter Speed Auto / 1/30~1/60000

White Balance Auto / Indoor / Outdoor

Function WDR (Wide Dynamic Range), 3D DNR (Digital Noise Reduction)

Compression H.264 High Profile, MJPEG

Triple: Full HD recording, HD Live, SD Live

Streaming

45fps (Max)

Resolution Full HD (1920x1080) HD( 1280x720), SD (720x480, 720x576)

Max. Frame Rate 30fps (NTSC), 25fps (PAL)

Compression PCM Coding

MIC/Speaker MIC In / Speaker Out

Sampling 8 KHz

Ethernet Ethernet 10/100 Base-T (RJ-45)

Wireless ISO/IEC 24771 Koinonia Binary CDMA Compliant

IP IPv4

HTTP, FTP, SMTP, DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP,

ARP, DHCP

Selected 4 Zone

Event (Alarm, Motion Detection), Video Loss

Send capture image by E-mail,

Save capture image to Micro SD Card and FTP server

All Use: Internet Explorer (32bit), Android, iOS

Setting Only: Firefox, Safari, Chrome

132mm (L) x 40mm (W) x 66mm (H)

Alarm

/ Event

Function

General

Protocol

Motion Detection

Alarm Trigger

Alarm Notice

Viewer OS

Firmware Web Update

Power Supply DC 12V / 1.5A

Dimensions

NVR Model Name BHA-WN400

Input 4Ch (D1, 720p, 1080p)

Video

Output VGA / HDMI (up to 1920x1080p)

Compression H.264 High Profile

Recording

Playback

Storage

Backup

Maximum Rate &

Resolution

Recording Quality Grade Ultra, Super, High, Middle, Low (5 levels)

Recording Mode Continuous, Schedule, Event(Motion, Alarm), Video Loss

Pre/Post Recording Up to 5 sec / Up to 300sec

Watermark Proof Yes

Digital Zoom 2x, 4x, 8x

Speed 1x ~16x Fast-forward/Rewind, field by field

Search Mode Calendar, Time, Event, Thumb-nail, Instant Replay

Interface SATA

Max. Capacity of 1 HDD 3TB

Max. Number of

Internal HDDs

S.M.A.R.T. Yes

External Storage e-SATA (1 port), USB (2 port)

Media USB-DVD±RW / USB Flash Stick / Network

NTSC 120fps@D1, 720p, 1080p

PAL 100fps@D1, 720p, 1080p

2EA (HDD not included in the package)

Display Division 1, 4 division

OSD

Network

System

Title Multi Language / 12 Characters

Multi Language 22 Languages

Ethernet RJ-45, 10/100/1000M

Wireless ISO/IEC 24771 Koinonia Binary CDMA Compliant

Streaming TCP/UDP

Protocols TCP/IP, SMTP, DHCP, DDNS, uPNP

Network Users 1 Admin + 10 Users

EMS, Web Viewer for Windows PC,

Client Software

Touch CMS for 3G Mobile (Android & iOS)

Remote Notification Email, Push Alarm Notification (for Mobile)

External Port RS-232, RS-485

iSMS for Mac PC

USB Port 2 Ports (Front & Rear)

Control Devices USB Mouse, IR Remote Controller, RS-485 Keypad

Firmware Update USB Flash Stick / Network

Time Setting Time Zone, Daylight Saving, NTP Sync

Others

Power Recovery Function Yes

Log Event log (50,000ea) / System log (20,000ea)

Watchdog Yes (Software / Hardware)

Auto Deletion 12 Hours ~ 30 Days

General

Power Supply DC 12V, 5A

Dimensions

220mm (L) x 240mm (W) x 156mm (H)

Appendix 1: Time Zone Chart

Standard Time Time Zone

GMT+00:00 Standard

European DST

GMT+01:00 Standard

European DST

Namibia DST

GMT+02:00 Standard

Israel DST

European DST

Lebanon DST

Jordan DST

Russia DST

Egypt DST

GMT+03:00 Standard

Russia DST

GMT+03:30 Iran DST

GMT+10:00 Standard

Russia DST

Australia DST

GMT+11:00 Standard

Russia DST

GMT+12:00 Standard

New Zealand DST

GMT+13:00 Standard

GMT-01:00 Standard

European DST

GMT-02:00 Standard

GMT-03:00 Standard

Brazil DST

European DST

Uruguay DST

GMT-04:00 Chile DST

GMT+04:00 Standard

Azerbaijan DST

Russia DST

GMT+04:30 Standard

GMT+05:00 Pakistan DST

Russia DST

GMT+05:30 Standard

GMT+05:45 Standard

GMT+06:00 Standard

Russia DST

GMT+06:30 Standard

GMT+07:00 Standard

Russia DST

GMT+08:00 Standard

Russia DST

GMT+09:00 Standard

US DST

GMT-04:30 Standard

GMT-05:00 Standard

US DST

GMT-06:00 Standard

Mexico DST

US DST

GMT-07:00 Standard

Mexico DST

US DST

GMT-08:00 Standard

Mexico DST

US DST

GMT-09:00 Standard

US DST

GMT-10:00 Standard

Russia DST

GMT+09:30 Standard

Australia DST

GMT-11:00 Standard

Customer Support

Technical Assistance

If you need assistance installing or troubleshooting your device, please contact us by using one of the methods below:

Knowledge Base: www.emw.co.kr Our Knowledge Base provides thousands of immediate solutions. If the Knowledge Base cannot help, our Technical Support Portal (see below ) provides an easy way to report your problem or ask your question.

Technical Support Portal: www.emw.co.kr The Technical Support Portal not only allows you to report your problem, but it also provides immediate solutions to your technical issues by searching our Knowledge Base. With the Portal, you can submit and track your questions online and send and receive attachments.

Web Form: www.emw.co.kr You can contact our technical support team directly by filling out our online support form. Enter your contact details and the description of the question/problem.

Telephone: www.emw.co.kr For our latest contact information, please check our website at the link above.

Product Service and Repair

EMW Co., Ltd. provides service for all of its products through service centers throughout the world. To obtain warranty or non-warranty service, please visit www.emw.co.kr Service and Repair to see your region’s instructions on how to obtain a Return Material Authorization number (RMA #). You should do this prior to returning the product.

and select Support > Contact

<MEMO>

EMW BHA WC100, BHA WN400 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual