EMS Sky Connect Series Installation Manual
EMS Aviation, Inc.
Sky Connect Aviation Series
Installation Manual
TRACKER
1616-964-12
Date: 7/27/2011
Rev. 2.1
Part Number 1616-964-12
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1616-964-12
Date: 7/27/2011
Rev. 2.1
Aviation Certification Issues
CERTIFICATION – Sky Connect has rights to several Supplemental Type Certificates. Use of
this information is provided with purchase of the equipment. Assistance in certification
efforts to the installers is offered at no charge to the customer or installer. Assistance is
provided on Sky Connect’s scheduling.
Please plan your certification issues with the following in mind; Phone assistance is
provided 8am to 5pm Central Time U.S. based on our available time and work load for the
day.
Certification teams maybe required to perform work on a deadline basis, there will be a fee
for such work at the rate of $150 US per hour. Please contact Sky Connect Technical
Services for assistance.
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1616-964-12
Date: 7/27/2011
Rev. 2.1
TABLE of CONTENTS
LIST OF REVISIONS.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
INDEX OF ACRONYMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
GENERAL INFORMATION.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1
INTRODUCTION.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1
SYSTEM DESCRIPTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1
TECHNICAL SPECIFICATIONS.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
INSTALLATION PROCESS.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 1
WIRING DIAGRAM.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 1
SIM CARD ACTIVATION.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 1
ANTENNA PLACEMENT PLAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 1
INFORMATION NEEDED FOR CONFIGURATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 1
TRACKER MAPPING SYSTEM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 2
WIRING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 2
CONFIGURATION.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 2
TRACKER RULES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 2
INSTALLATION - GENERAL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 1
A DISCUSSION ON SIM CARDS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 1
ITEMS REQUIRED BUT NOT SUPPLIED.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 2
GENERAL SYSTEM COMPONENTS THAT APPLY TO ALL SYSTEMS. . . . . . . . . . . . . . 3 - 4
SYSTEM COMPONENTS THAT APPLY ONLY TO TRACKER. . . . . . . . . . . . . . . . . . . . . . 3 - 4
GENERAL INSTALLATION INSTRUCTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 6
TRACKER SYSTEM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 1
TRACKER SYSTEM COMPONENTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 1
TRANSCEIVER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 1
CONFIGURATION MODULE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 1
CONFIGURATION/SIM MODULE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 2
TRACKER SOP DIALER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 3
MMU/II (Mission Management Unit). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 3
TRACKER-SOP STRUCTURAL MOUNTING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 5
TRACKER WIRING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 5
POST INSTALLATION TESTING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 8
TRACKER SETUP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 17
TRACKER TESTING.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 17
OPERATION.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 19
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Rev. 2.1
APPENDIX A Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 1
INSTALLATION AND SYSTEMS DRAWINGS.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 1
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Rev. 2.1
LIST OF REVISIONS
Revision # Description of Change Date Approval
1.0 Removed all POTS unit information and
created a new manual part number for
Tracker only.
1.1 Added Combo antenna, corrected note on
ICSM, revised pin out chart to remove the
400 series references.
1.2 Typos corrected, revised MMU/MMU II
recommended installation wiring
drawing
1.3 Added spec and part numbers for MMU II 12/15/2008 MLF
1.4 Added configuration details on MMU II
and Combo antenna drawing
1.5 Revised to indicate the changes to the
1616-105-01 tray per ECO 10013
2.0 Revised to add description of MMU II
features for Wi-Fi MSet Loads and
Performing Tracker Setup through the
MMU II, Added MMU II Master/Slave
Configuration
3/24/2007 MLF
3/20/2008 MLF
10/3/2008 MLF
1/13/2009 MLF
6/3/2010 MLF
4/7/2011 MLF
2.1 Revised Annuc. #2 description, includes a
picture of the SOP 11 jumper
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7/27/2011 MLF
INDEX OF ACRONYMS
FOI Field Of Interest (a position)
GIS Geographic Information System
IDT Icarus Dial Tone
IMEI International Mobile Equipment Identifier
LBT L Band Transceiver
PBX Private Branch eXchange
POTS Plain Old Telephone System
PUK Personal Unblocking Code
SBD Short Burst Data
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SIM Subscriber Identity Module
SMS Short Message Service
For a complete definition of terms see http://www.telestial.com/glossary.htm on the Web.
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1 GENERAL INFORMATION
1.1 INTRODUCTION
This manual contains information relative to the physical, mechanical, and electrical
installation of the Sky Connect Systems. Operating procedures are also included.
1.2 SYSTEM DESCRIPTION
The Sky Connect series satellite communications device consists of a transceiver, an
L-band antenna, and a dialing/audio/data interface device. The remote mounted
transceiver is the heart of the system, and contains the Iridium satellite LBT (L-Band
Transceiver). The LBT can be thought of as the “phone” in the satellite phone
system and the modem in the data system, as it is the connection used to gain access
to the Iridium network. The LBT allows the two way transfer of voice and data.
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The LBT is the same in every transceiver of the Sky Connect System though different
modules are added to define the function of the transceiver as a whole. Each Sky
Connect telephone system also has the ability for data transfer at rates up to 10
Kbps (with compression), allowing the user to interface a laptop for in-flight email
capability. The Tracker system offers an optional internal 12 channel G.P.S. module.
Tracker uses the short burst data transfer portions of the Sky Connect suite, though
it can be coupled with any of the phone systems. Any system can exist alone, or
co-exist with another, and upgrades can be done to any system at any time without
incurring additional cost penalties.
The Iridium system can only be occupied by one “call” at a time, whether it is voice,
data, or Short Burst Data. These systems exist simultaneously, but can not be used
simultaneously. Multiple transceivers and antennas are required for multiple
channels of communication. For clarity, two users may be on separate handsets on
the same call, but two users can not be on separate handsets on different calls
without a second transceiver/antenna. Similarly, when a phone call is in progress,
Tracker will be unable to send SBD packets, though as soon as the line is clear, it will
send its stored messages.
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Rev. 2.1
Figure 1
Tracker & Communication Concept Drawing
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1.3 TECHNICAL SPECIFICATIONS
1.3.1 TRANSCEIVERS
Part Numbers 1616-XX0-0X all Transceivers are the same with the exceptions listed
in the below table.
ITEM SPEC
Regulatory Compliance: DO-160D, FAA STC on Part 25, 27, and 29 aircraft. FAA-PMA
Temperature Range: Section 4 Cat D2 (-20C to +55C)
Altitude Range: Section 4 Cat D2 (50,000 feet)
Vibration: Section 8 Cat R
Temp Variation: Section 5 Cat C
Power Input: Section 16 Cat B
DC Spike: Section 17 Cat B
Rev. 2.1
Conducted Emissions Section 21 Cat B
Radiated Emissions Section 21 Cat B
Weight 4.05 lbs.
Add Tracker: .05 lbs.
Add G.P.S. .10 lbs
Add Messenger: .05 lbs.
Physical Dimensions:
Length 10.0 Inches
(Width) 2.5 Inches
(Height) 4.5 Inches
Power Requirements (Voltage): 11-32Vdc
Power Requirements (Current) : <1 Amp @ 28Vdc
Transmit Power Average: 1.5 watts
Mounting: Quick release tray, 4-#8 holes, any configuration
Transmission rate: 2.4Kbps voice and data (10Kbps with compression)
Operating Frequency: 1.616-1.6265 GHz
Inputs/Outputs: POTS (Plain Old Telephone Service), RS232, DSC, dc
level. 8 discrete inputs Lo< 1.2 Hi >1.3
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ITEM SPEC
Connectors: TNC female (Iridium), BNC female G.P.S.,
62 pin High Density D-sub connector
1.3.5.2 SOP DIAL PAD SIX POSITION 1616-051-01/03
SOP 6 Dialer has been discontinued.
1.3.5.3 SOP DIALER ELEVEN POSITION 1616-052-00/02
ITEM SPEC
Weight 8 oz.
Physical Dimensions:
(Depth) 3.375 Inches
(Width) 5.75 Inches
(Height) 1.12 Inches
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Power Requirements (Voltage): 6 to 28 volt dimmer connected to two separate busses
Power Requirements (Current) : 100 ma Max.
Inputs: 2 lamp inputs
Outputs: 7 switch grounded outputs
Connectors: DB-15 male
Mounting: Dzus rail
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1.3.5.4 MISSION MANAGEMENT UNIT 1616-055-00/10/11/12/13
ITEM SPEC
Regulatory Compliance: FAA STC on Part 27, and 29 aircraft. (MMU II only part 29) FAA-
PMA
Weight: 15 oz.
Physical Dimensions:
(Depth) 3.375 Inches(MMU) 5.65 (MMU II)
(Width) 5.75 Inches
(Height) 1.875 Inches
Power Requirements (Voltage): 10-33 VDC
Power Requirements (Current) : 250 ma max.
Inputs: RS-232, Wi-Fi Interface for the use of loading Message Sets into
memory.
Outputs: RS-232, four discrete outputs 100ma sinked to ground
Connectors: 2ea. DB-25 male (keyed)
Mounting: Dzus rail
1.3.5.5 SWITCH PANEL Reserved
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1.3.5.6 CONFIGURATION MODULE 1616-905-01
This part has been discontinued, see earlier manuals.
1.3.5.7 CONFIGURATION/SIM MODULE 1616-905-02
ITEM SPEC
Regulatory Compliance: FAA STC on Part 27, and 29 aircraft. FAA-PMA
Weight: 16 oz.
Physical Dimensions:
(Length) 2.5 inches (without mating connectors)
(Width) 2.125 inches
(Height) .625 inches
Power Requirements (Voltage): 12VDC (supplied by transceiver)
Inputs: Serial Buss and DPL Buss
Outputs: Serial Buss and DPL Buss
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Connectors: One DE9 female and one DB25 male
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1.3.6 ANTENNAS
1.3.6.1 IRIDIUM LOW PROFILE ANTENNA 1616-880-01 AeroAntenna AT2775-XXX
ITEM SPEC
Regulatory Compliance: TSO C-144, DO-160D
Operating Temp: -55 Deg to +85 Deg C
Weight: .5 Lbs Max.
Physical Dimensions: 3.5 inches in diameter
Frequency: 1595 +/- 30 Mhz
Connectors: TNCF
Altitude: 70,000 feet
Impedance: 50 Ohms
1.3.6.2 IRIDIUM BLADE ANTENNA 1616-880-00 Dayton Grander # L10-780
ITEM SPEC
Regulatory Compliance: FAA STC on Part 27, and 29 aircraft
Weight .7 Lbs Max.
Physical Dimensions:
Length 5.49 Inches
Width 3.09 Inches
Height 3.11 Inches
Speed: 600 Kts.
Impedance: 50 Ohms
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1.3.6.3 SENSOR G.P.S. ANTENNA 1616-880-04
ITEM SPEC
Regulatory Compliance: TSO C-144, DO-160D
Operating Temp: -67 Deg F to +185 Deg F
Weight 5 Oz.
Physical Dimensions: 3.5 inches in diameter X .57 Inches High
Frequency: 1575.42 MHz
Connectors: TNCF
Altitude: 55,000 feet
Impedance: 50 Ohms
Voltage: 4 – 24 VDC
1.3.6.4 ANTCOM COMBO IRIDIUM/GPS ANTENNA 1616-880-13
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ITEM SPEC
Regulatory Compliance: TSO C-144, DO-160D, DO-228, MIL-C-5541
Operating Temp: -67 Deg F to +185 Deg F
Weight 7.84 Oz.
Physical Dimensions: L= 5.026" W= 2.2" H= .71"
Frequency: Iridium= 1610 to 1626.5MHz GPS= 1575.42 +/- 13 MHz
Connectors: TNC both GPS (Blue) and Iridium (Red)
Altitude: 70,000 feet
Impedance: 50 Ohms
Voltage: 2.8 to 28VDC (GPS)
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2 INSTALLATION PROCESS
INSTALLATION PROCESS OUTLINE
Note: Make a plan to cover the follow items in depth in this manual.
2.1 WIRING DIAGRAM
2.1.1 G.P.S. interface, or use of an internal G.P.S.
2.1.2 Event switches, optional
2.1.3 Diagnostic port, must be installed for configuration
2.1.4 Configuration/SIM module, optional
2.1.5 Selection of Dialers optional
2.2 SIM CARD ACTIVATION
Check to make sure the card is activated, call Sky Connect
You will need to know the following information;
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2.2.1 The IMEI # of your unit
2.2.2 Model #
2.2.3 Serial #
2.2.4 Credit Card or billing information for monthly service
2.2.5 Aircraft type and registration number
2.2.6 Complete contact information for customer using the product
2.2.7 Send in activation form to turn on the unit with satellite system, please fill out the
form as accurately as possible to make the process as smooth as possible
2.2.8 The form may be filled out on the web at http://www.skyconnect.aero/1086.xml
2.3 ANTENNA PLACEMENT PLAN
2.3.1 Pay close attention to the length of coax from the antenna to RT
2.3.2 Follow manual instructions on placement near other Sat COM and Comm antennas
2.4 Notebook computer with “tracker setup” program, CD included with RT
2.5 INFORMATION NEEDED FOR CONFIGURATION
2.5.1 How the event switches were wired
2.5.2 What type of switches, MOM, ALT, Press
2.5.3 What phone numbers need to be entered (optional)
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2.6 TRACKER MAPPING SYSTEM
Decide what mapping system is to be used for tracking the aircraft.
Setup an account with that provider and secure ID and passwords.
Make sure this installation is added to the account that handles the mapping.
It is the responsibility of the owner to add aircraft to the mapping system, Sky
Connect
can NOT do that for you unless it is the Sky Connect Webmap you are using.
2.7 WIRING
2.7.1 Wire system as drawn, you the installer are responsible to the FAA for methods and
practices used during the installation.
2.7.2 Continuity checks.
2.7.3 Power polarity checks.
2.8 CONFIGURATION
2.8.1 Configure RT to work with event switches as connected in wiring
2.8.2 Configure external G.P.S. to talk to Sky Connect RT, Aviation or NMEA RS232 format
data
2.8.3 Enter phone numbers (optional)
2.9 TRACKER RULES ( the ugly 14 rules)
Before the tracker can be used to display data on a map, the rules of operation must
be understood. The following will outline those rules.
2.9.1 The transceiver must send data.
2.9.1.1 In order to send data the transceiver must have an active LBT sending SBD.
This is done from the activation form.
2.9.1.2 The transceiver must have an active SIM card.
2.9.1.3 The transceiver must have been configured for the aircraft type.
2.9.1.4 Helicopters may use collective or squat switches.
2.9.1.5 Airplanes may use squat switches.
2.9.1.6 The transceiver must have the report intervals set.
2.9.1.7 The aircraft must be outside and have a clear view of the sky.
2.9.1.8 The aircraft antenna system must be installed I.A.W. our instructions.
2.9.1.9 To display a complete flight, the aircraft must send Departure, Scheduled
reports, and an Arrival message to define a complete flight. This is done
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through the proper setting of the squat switch, and or software settings from
the tracker setup configuration software.
2.9.1.10 Our server must be set to pass the data on to the proper map program.
2.9.1.11 Our server must have been set up for the customer (activation form
completed and sent in to our office).
2.9.1.12 The map program must be set to receive the data from our server.
2.9.1.13 The map program must have a profile setup to display the aircraft correctly.
2.9.1.14 If email notification is desired we must have the email addresses (activation
form).
2.10 Sky Connect Tracker Capabilities Notes
The following is a recommendation and suggested options available to the user of
the Sky Connect Tracker Series. We hope not to limit your imagination on how you
can apply the rules of the system, only make some common suggestions.
2.10.1 Event Switch Use
Most important of the options that an end customer can take advantage of
with the tracker is the eight (8) event switches. When one of the switches is
closed or opened, and event report is sent to the ground server alerting the
software to this action. Each event is defined either by the Sky Connect
Server ie Squat switch, or by the end user through the ground mapping
software or the Tracker Configuration software.
Each switch input can be configured to one of the following types of inputs:
2.10.1.1 Toggle Switch - This type of switch selection in the tracker set up software
will send an event report when the switch is closed (set) and when it is again
opened.
2.10.1.2 Press Switch - this is a momentary action switch, and sends one event report
per press.
2.10.1.3 Squat Switch - Has a specific purpose, to report that the aircraft has taken off
(open) or has landed (closed).
2.10.1.4 Dialer - used to dial one of the pre-programmed phone numbers if you are
using the 6 or 11 position dialer panels. Use of the 11 position dialer takes
up 4 of the 8 event switches and limits use for various other inputs.
2.10.1.5 Inhibit - This switch input will prevent the tracker from transmitting the
position data.
The 11 position dialer 1616-052-0X will make use of 7 of the provided 8
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allowing only one left for the squat switch input if desired.
2.10.2 The predetermined functions of the switches on the 11 position dialer are:
2.10.2.1 Emergency - typically to declare and aircraft emergency.
2.10.2.2 Code - used mostly by EMS operators to declare a patient emergency.
2.10.2.3 Position - mark a position of interest to the pilot or crew.
2.10.2.4 Dialer - 4 event switches are used to dial the programmed numbers.
The MMU does not use any of the event switches so all 8 are available.
2.10.3 Suggested uses for the event switches would be:
2.10.3.1 Connect to an oil pressure switch to automatically send an event report when
oil pressure is lost, to the ground.
2.10.3.2 Connect to a low rotor RPM warning when rotor speed is insufficient, to the
ground.
2.10.3.3 Connect to an over temp/torque light to report this event to the ground.
2.10.3.4 Connect to a relay to let the ground know a circuit breaker has been pulled.
This has been used in the past on lease aircraft to allow the leaser to know
when the pilot has made an attempt to disable the time reporting system,
being the Sky Connect system itself.
Any event the operator would wish to know has occurred in flight, can be recorded
to the ground by the use of a switch closure. The logic can be inverse by the use of a
relay. More than one event can be grouped to one event switch by the use of diodes.
Example: the ground might want to know that an event has occurred that would
require ground maintenance. You might not need to know that a specific event has
occurred immediately, but that something has occurred. Connecting all the engine
events to one input isolated by diodes would report such an event.
Note: Connection of aircraft “required systems” through the tracker (a nonessential
system) will require FAA or other airworthiness approval. Engineering showing
compliance with XX.1309 will have to be completed. Minor or major
change/alteration determination is up to the installer.
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2.10.4 Server Software Options
Sky Connect Server Software is capable of the following settings.
2.10.4.1 Sending an email when the unit has missed a report. This is determined in
the software by looking at the report rate interval and making the
determination that an interval has passed without a report from the
transceiver. The system waits an additional 5 minutes, and if another report
has not come through to the server, sends an email(s) to an individual or a
table of addresses for missed report alarm, a.k.a. Overdue.
2.10.4.2 Sending an email for EVERY report the unit makes. Some operators use this
to determine if the unit is tracking in lew of a software program.
2.10.4.3 Flight summary reports can be sent by email, with information on the
distance, time and takeoff/landing locations. This email may be sent to one
or many persons in a email table.
2.10.5 Mapping Software Options
There are many mapping programs designed for either a wide customer
base, or designed for very specific operator use. These programs have their
own manuals and should be consulted based on which program you choose.
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3 INSTALLATION - GENERAL
PRIOR TO INSTALLATION
Perform a visual inspection of the equipment for evidence of damage incurred
during
shipment.
3.1 A DISCUSSION ON SIM CARDS
It is Sky Connect policy to ship all units with a deactivated SIM card. The unit is
tested with a DEMO card before leaving our facility.
With that in mind, please be aware of the following paragraphs.
No testing can occur until a activated SIM card is installed in the transceiver or
CONFIG/SIM Module. The account has to be activated with an Iridium service
provider. Systems are generally shipped with a SIM card installed, with the PIN
code disabled, and the service deactivated. The customer is responsible for this
activation as the customer receives the bills for the phone use. This process can
take minutes, and should be done in advance of the installation/testing.
In the event that the customer provides a SIM card, or desires to provide the card it
must be de-pinned, or the system will get blocked. Contact the manufacturer if you
intend to change SIM cards. Sky Connect recommends against customer
replacement of SIM cards as it affects unit serviceability.
1616-964-12
Date: 7/27/2011
Rev. 2.1
Until the Iridium L-Band Transceiver has been registered on the network, there is
very little you can do to test its operation. A de-pinned activated SIM is required
before this can happen. The SIM card is the identity of the user, and thus must
travel with the user. In this case, the user’s SIM card is installed in the Sky Connect
transceiver.
This process should only need to be accomplished at initial installation. After user
activation, the system will function. Should the unit need to be replaced, or
transferred to another party, or in the event that a SIM card requires replacement,
return unit to Sky Connect or a qualified avionics shop to have the SIM card replaced
in order to keep the SIM card account matched with the user.
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