Empire Heating Systems PVS18(N, P)-1, PVS35(N, PVS18N-1, PVS18P-1 Owner's Manual And Installation Instructions
...
OWNER’S MANUAL
AND INSTALLATION
INSTRUCTIONS
ULTRASAVER 90 PLUS
WALL FURNACE
PVS18(N,P)-1
PVS35(N,P)-1
MODELS
Attention: Check local codes for venting requirements.
Installer: Leave this manual with the appliance.
Consumer: Retain this manual for future reference.
WARNING: If the information in these instructions
are not followed exactly, a re or explosion may
result causing property damage, personal injury or
loss of life.
— Do not store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the
re department.
— Installation and service must be performed by a
qualied installer, service agency or the gas sup-
plier.
WARNING: If not installed, operated and maintained
in accordance with the manufacturer’s instructions,
this product could expose you to substances in fuel
or from fuel combustion which can cause death or
serious illness.
Young children should be carefully supervised when
they are in the same room as the appliance.
This appliance may be installed in an aftermarket,
permanently located, manufactured home or mobile
home, where not prohibited by state or local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases, unless a certied
kit is used.
Carton Contents:
UltraSaver 90 Plus Wall Furnace (with shroud attached)
Instruction Envelope Containing:
Owner’s Manual and Installation Instructions
Shut-off Valve
2-1/2” Hose Clamp
Hardware Pack Containing:
(4) - #10 x 1-1/2” Hex Head Screws
4’ - 3/8 I.D. Condensate Drain Hose
Page 1
TABLE OF CONTENTS
SECTION PAGE
IMPORTANT SAFETY INFORMATION ...............................................................................3
SAFETY INFORMATION FOR USERS OF LP-GAS ........................................................... 4
REQUIREMENTS FOR MASSACHUSETTS ....................................................................... 5
GENERAL SAFETY INFORMATION ................................................................................... 6
OWNER’S MANUAL AND OPERATION INSTRUCTIONS .................7-12
INSTALLATION INSTRUCTIONS ...................................................... 13-37
Introduction ................................................................................................................14-20
FAQ - Installation Considerations ................................................................................... 14
Accessories .................................................................................................................... 15
Specications and Dimensions....................................................................................... 16
Clearances to Combustibles........................................................................................... 17
Wall Furnace Display ......................................................................................................18
Wall Furnace Component Arrangement - Front .............................................................. 19
Wall Furnace Component Arrangement - Rear .............................................................. 20
Wall Furnace Installation ..........................................................................................21-36
Mounting the Rear Shroud ............................................................................................. 21
Gas Supply ................................................................................................................ 22-23
Vent Clearances ............................................................................................................. 24
Venting Requirements .................................................................................................... 25
Venting.......................................................................................................................26-27
Vent Examples for Single Flue ..................................................................................28-29
Direct Vent Examples ................................................................................................30-31
Lighting Instructions........................................................................................................ 32
Wiring ........................................................................................................................33-34
Startup Checklist ............................................................................................................ 34
Initial Startup and Adjustments .................................................................................. 35-36
TROUBLESHOOTING ....................................................................................................... 37
MAINTENANCE & SERVICE ........................................................................................ 38-39
PARTS LIST ....................................................................................................................... 40
EXPLODED VIEW .............................................................................................................. 41
MASTER PARTS DISTRIBUTOR LIST ............................................................................. 42
HOW TO ORDER REPAIR PARTS ....................................................................................42
WARRANTY ....................................................................................................................... 43
32084-1-0713Page 2
IMPORTANT SAFETY INFORMATION
THIS IS A HEATING APPLIANCE
Safety markings are frequently used in this manual to designate a degree or level of
seriousness and should not be ignored.
DANGER: Indicates a hazardous situation which, if not avoided, will result in death or seri-
ous injury.
WARNING: Indicates a hazardous situation which, if not avoided, could result in death or
serious injury.
CAUTION: Indicates a hazardous situation which, if not avoided, could result in minor or
moderate injury.
Notice: Addresses practices not related to personal injury.
WARNING
This appliance must be installed and repaired by a qualied service person. Installers who are not familiar with the
installation of the UltraSaver and have questions, should
contact Empire Comfort Systems, Inc. prior to installing
the appliance to avoid creating a hazardous operating
condition.
• Due to high temperatures the appliance should be
located out of trafc and away from furniture and
draperies.
• Children and adults should be alerted to the hazards
of high surface temperatures and should stay away to
avoid burns or clothing ignition.
• Young children should be carefully supervised when
they are in the same room as the appliance.
• Clothing or other ammable material should not be
placed on or near the appliance.
• Any safety screen or guard removed for servicing an
appliance, must be replaced prior to operating the
appliance.
• Keep burner and control compartment clean.
• For manufactured home or mobile home or residential
installation convertible for use with natural gas and
liqueed petroleum gases when provision is made for
the simple conversion from one gas to the other.
• Do not block warm air discharge. Do not allow anyone to
sleep directly in front of the wall wall furnace.
WARNING
The appliance should be inspected before use and at least
annually by a qualied service person. More frequent
cleaning may be required due to excessive lint from carpeting, bedding materials, etc. It is imperative that control
compartments, burners and circulating air passageways
of the appliance be kept clean.
• DO NOT put anything around the appliance that will
obstruct the ow of combustion and ventilation air.
• DO keep the appliance area clear and free from combustible material, gasoline and other ammable vapors and
liquids.
• Do examine venting system periodically and replace
damaged parts.
• Do make a periodic visual check of burner. Clean and
replace damaged parts.
• DO NOT use the appliance if any part has been under
water. Immediately call a qualied service technician
to inspect the appliance and to replace any part of the
control system and any gas control which has been
under water.
• DO NOT operate this appliance without the front panel
installed.
Note to the Installer
1. The installer must leave instruction manual with owner after
installation.
2. The installer must have the owner ll out and mail registration card supplied with the wall wall furnace or register the
wall wall furnace online at www.empirezoneheat.com.
3. The installer should show the owner how to start and operate
wall wall furnace and thermostat.
4. The installer must locate wall wall furnace near a grounded
wall receptacle for 115VAC power and must provide gas supply and vent the wall wall furnace properly for safe operation.
32084-1-0713 Page 3
SAFETY INFORMATION FOR USERS OF LP-GAS
Propane (LP-Gas) is a ammable gas which can cause res
and explosions. In its natural state, propane is odorless and
colorless. You may not know all the following safety precautions
which can protect both you and your family from an accident.
Read them carefully now, then review them point by point with
the members of your household. Someday when there may not
be a minute to lose, everyone’s safety will depend on knowing
exactly what to do. If, after reading the following information,
you feel you still need more information, please contact your
gas supplier.
LP-GAS WARNING ODOR
If a gas leak happens, you should be able to smell the gas
because of the odorant put in the LP-Gas.
That's your signal to go into immediate action!
• Do not operate electric switches, light matches, use your phone.
Do not do anything that could ignite the gas.
• Get everyone out of the building, vehicle, trailer, or area. Do
that IMMEDIATELY.
• Close all gas tank or cylinder supply valves.
• LP-Gas is heavier than air and may settle in low areas such as
basements. When you have reason to suspect a gas leak, keep
out of basements and other low areas. Stay out until reghters
declare them to be safe.
• Use your neighbor’s phone and call a trained LP-Gas service
person and the re department. Even though you may not
continue to smell gas, do not turn on the gas again. Do not
re-enter the building, vehicle, trailer, or area.
• Finally, let the service man and reghters check for escaped
gas. Have them air out the area before you return. Properly
trained LP-Gas service people should repair the leak, then
check and relight the gas appliance for you.
NO ODOR DETECTED - ODOR FADE
Some people cannot smell well. Some people cannot smell
the odor of the chemical put into the gas. You must nd out if
you can smell the odorant in propane. Smoking can decrease
your ability to smell. Being around an odor for a time can affect your
sensitivity or ability to detect that odor. Sometimes other odors in
the area mask the gas odor. People may not smell the gas odor or
their minds are on something else. Thinking about smelling a gas
odor can make it easier to smell.
The odorant in LP-gas is colorless, and it can fade under some
circumstances. For example, if there is an underground leak, the
movement of the gas through soil can lter the odorant. Odorants in
LP-Gas also are subject to oxidation. This fading can occur if there
is rust inside the storage tank or in iron gas pipes.
The odorant in escaped gas can adsorb or absorb onto or into
walls, masonry and other materials and fabrics in a room. That will
take some of the odorant out of the gas, reducing its odor intensity.
LP-Gas may stratify in a closed area, and the odor intensity could
vary at different levels. Since it is heavier than air, there may be
more odor at lower levels. Always be sensitive to the slightest gas
odor. If you detect any odor, treat it as a serious leak. Immediately
go into action as instructed earlier.
SOME POINTS TO REMEMBER
• Learn to recognize the odor of LP-gas. Your local LP-Gas
Dealer can give you a “Scratch and Sniff” pamphlet. Use it to
nd out what the propane odor smells like. If you suspect that
your LP-Gas has a weak or abnormal odor, call your LP-Gas
Dealer.
• If you are not qualied, do not light pilot lights, perform service,
or make adjustments to appliances on the LP-Gas system. If
you are qualied, consciously think about the odor of LP-Gas
prior to and while lighting pilot lights or performing service or
making adjustments.
• Sometimes a basement or a closed-up house has a musty
smell that can cover up the LP-Gas odor. Do not try to light
pilot lights, perform service, or make adjustments in an area
where the conditions are such that you may not detect the odor
if there has been a leak of LP-Gas.
• Odor fade, due to oxidation by rust or adsorption on walls of
new cylinders and tanks, is possible. Therefore, people should
be particularly alert and careful when new tanks or cylinders
are placed in service. Odor fade can occur in new tanks, or
reinstalled old tanks, if they are lled and allowed to set too
long before relling. Cylinders and tanks which have been out
of service for a time may develop internal rust which will cause
odor fade. If such conditions are suspected to exist, a periodic
sniff test of the gas is advisable. If you have any question
about the gas odor, call your LP-gas dealer. A periodic
sniff test of the LP-gas is a good safety measure under
any condition.
• If, at any time, you do not smell the LP-Gas odorant and you
think you should, assume you have a leak. Then take the same
immediate action recommended above for the occasion when
you do detect the odorized LP-Gas.
• If you experience a complete “gas out,” (the container is under
no vapor pressure), turn the tank valve off immediately. If the
container valve is left on, the container may draw in some air
through openings such as pilot light orices. If this occurs, some
new internal rusting could occur. If the valve is left open, then
treat the container as a new tank. Always be sure your container is under vapor pressure by turning it off at the container
before it goes completely empty or having it relled before it is
completely empty.
32084-1-0713Page 4
REQUIREMENTS FOR MASSACHUSETTS
For all side wall horizontally vented gas fueled equipment installed
in every dwelling, building or structure used in whole or in part for
residential purposes, including those owned or operated by the
Commonwealth and where the side wall exhaust vent termination
is less than seven feet above nished grade in the area of the
venting, including but not limited to decks and porches, the
following requirements shall be satised:
1. INSTALLATION OF CARBON MONOXIDE DETECTORS.
At the time of installation of the side wall horizontal vented
gas fueled equipment, the installing plumber or gastter shall
observe that a hard wired carbon monoxide detector with an
alarm and battery back-up is installed on the oor level where
the gas equipment is to be installed. In addition, the installing
plumber or gastter shall observe that a battery operated
or hard wired carbon monoxide detector with an alarm is
installed on each additional level of the dwelling, building or
structure served by the side wall horizontal vented gas fueled
equipment. It shall be the responsibility of the property owner
to secure the services of qualied licensed professionals for
the installation of hard wired carbon monoxide detectors
a. In the event that the side wall horizontally vented gas
fueled equipment is installed in a crawl space or an attic,
the hard wired carbon monoxide detector with alarm and
battery back-up may be installed on the next adjacent
oor level.
b. In the event that the requirements of this subdivision
can not be met at the time of completion of installation,
the owner shall have a period of thirty days to comply
with the above requirements; provided, however, that
during said thirty day period, a battery operated carbon
monoxide detector with an alarm shall be installed.
2. APPROVED CARBON MONOXIDE DETECTORS. Each
carbon monoxide detector as required in accordance with the
above provisions shall comply with NFPA 720 and be ANSI/
UL 2034 listed and IAS certied.
3. SIGNAGE. A metal or plastic identication plate shall be
permanently mounted to the exterior of the building at a
minimum height of eight feet above grade directly in line
with the exhaust vent terminal for the horizontally vented
gas fueled heating appliance or equipment. The sign shall
read, in print size no less than one-half (1/2) inch in size,
“GAS VENT DIRECTLY BELOW. KEEP CLEAR OF ALL
OBSTRUCTIONS”.
4. INSPECTION. The state or local gas inspector of the side
wall horizontally vented gas fueled equipment shall not
approve the installation unless, upon inspection, the inspector
observes carbon monoxide detectors and signage installed
in accordance with the provisions of 248 CMR 5.08(2)(a) 1
through 4.
(b) EXEMPTIONS: The following equipment is exempt from
248 CMR 5.08(2)(a)1 through 4:
1. The equipment listed in Chapter 10 entitled
“Equipment Not Required To Be Vented” in the most
current edition of NFPA 54 as adopted by the Board;
and
2. Product Approved side wall horizontally vented gas
fueled equipment installed in a room or structure
separate from the dwelling, building or structure
used in whole or in part for residential purposes.
(d) MANUFACTURER REQUIREMENTS - GAS
EQUIPMENT VENTING SYSTEM NOT PROVIDED.
When the manufacturer of a Product Approved side
wall horizontally vented gas fueled equipment does not
provide the parts for venting the ue gases, but identies
“special venting systems”, the following requirements
shall be satised by the manufacturer:
1. The referenced “special venting system” instructions
shall be included with the appliance or equipment
installation instructions; and
2. The “special venting systems” shall be Product
Approved by the Board, and the instructions for
that system shall include a parts list and detailed
installation instruction.
(e) A copy of all installation instructions for all Product
Approved side wall horizontally vented gas fueled
equipment, all venting instructions, all parts lists for
venting instructions, and/or all venting design instructions
shall remain with the appliance or equipment at the
completion of the installation.
32084-1-0713 Page 5
State of Massachusetts: The installation must be made
by a licensed plumber or gas tter in the Commonwealth of
Massachusetts.
GENERAL SAFETY INFORMATION
WARNING
The safety information listed below must be followed
during the installation, service, and operation of this
product. Failure to following the safety recommendations
could result in possible damage to the equipment, serious
personal injury, or death.
General Information
This series is designed certied in accordance with American
National Standard/CSA Standard Z21.86 and CSA IR 1.10 as a
power vent wall wall wall furnace to be installed according to these
instructions.
Any alteration of the original design, installed other than as
shown in these instructions will be the responsibility of the
person and company making the changes, and will void the
warranty. This product may not be used with any type of gas
other than what is shown on the rating plate unless converted
using an Empire approved conversion kit.
Installation
Installation and replacement of gas piping, gas utilization equipment or accessories, and the repair and servicing of this equip-
ment must be performed by a qualied agency. The term “qualied
agency” means any individual, rm, corporation or company which
either in person or through a representative is engaged in and is
responsible for (a) the installation or replacement of gas piping or
(b) the connection, installation, repair or servicing of equipment,
who is experienced in such work, familiar with all precautions required and has complied with all the requirements of the authority
having jurisdiction.
• This installation must conform with local codes, or in the
absence of local codes, the National Fuel Gas Code,
NFPA 54/ANSI Z223.1.
• This appliance, when installed, must be electrically grounded
in accordance with local codes or. In the absence of local
codes, with the National Electrical Code, ANSI/NFPA 70.
• Provide adequate clearances around the wall wall furnace for
servicing and ensure there are no obstructions to the combustion air intake situated at the back of the wall wall furnace.
Refer to Pages 16 and 17.
• This wall wall furnace is equipped with a three-prong
[grounding] plug for your protection against shock
hazard and should be plugged directly into a properly
grounded three-prong receptacle. Do not cut or remove
the grounding prong from this plug. For an ungrounded
receptacle, purchase an adapter with two prongs and a wire
for grounding.
A manufactured home (USA only) or mobile home OEM installation must conform with the Manufactured Home Construction and
Safety Standard, Title 24 CFR, Part 3280, or when such a standard is not applicable, the Standard for Manufactured Home Installations, ANSI/NCSBCS Z225.1, or Standard for Gas Equipped
Recreational Vehicles and Mobile Housing, CSA Z240.0.
Installation in Residential Garages
Gas utilization equipment in residential garages shall be installed
so that all burners and burner ignition devices are located not less
than 18 inches (457 mm) above the oor. The equipment shall be
located, or protected, so it is not subject to physical damage by
vehicles.
Operation of Wall furnace During Construction
The wall furnace shall not be used during construction.
WARNING
Any change to this wall furnace or its control can be dangerous.
WARNING
This is a heating appliance and any panel, door or guard
removed for servicing the appliance must be replaced prior
to operating the appliance.
Notice: During initial ring of this wall furnace, residual oil from
the heat exchanger may bake off and smoke may occur.
Provide adequate ventilation to the area where the wall
furnace is installed to prevent triggering of smoke alarms.
Refer to page 34 for more detail.
Additional code information listed below is for reference purposes only and does not necessarily have jurisdiction over
local or state codes. Always consult with local authorities before installing any gas appliance.
Combustion and Ventilation Air
U.S.: National Fuel Gas Code NFPA 54/ANSI Z223.1(NFGC), Air
for Combustion and Ventilation.
Electrical Connections
U.S.: National Electrical Code (NEC) ANSI/NFPA 70
Gas Piping and Gas Pipe Pressure Testing
U.S.: NFGC and National Plumbing Codes
General Installations
U.S.: Current edition of the NFGC and NFPA 90B. For copies contact the National Fire Protection Association Inc., Batterymarch
Park, Quincy, MA 02269 or American Gas Association, 400 N.
Capitol, N.W., Washington DC 20001 or www.NFPA.org.
Safety
U.S.: NFGC NFPA 5/ANSI Z223.1
32084-1-0713Page 6
OWNER’S MANUAL
AND
OPERATION INSTRUCTIONS
32084-1-0713 Page 7
EMPIRE
EMPIRE
Comfort Systems
www.empirezoneheat.com
OWNER’S MANUAL
Before You Start
1. Verify there is electrical power to the wall furnace.
Verify the Main Power Switch is turned on. See Figure 1.
Figure 1
If electrical power is present, the red and green control board
LED’s will begin to ash alternately. See Figure 3. Each light will
ash four times then the wall furnace will enter standby mode.
While in remote mode, the green LED will ash slowly and the
display panel will show a double dash “ - - “. See Figure 2.
2. Verify the main gas supply to the unit is on.
The shutoff valve should be in the “OPEN” position. See Figure 4.
CLOSED
OPEN
Figure 4
Starting the Wall Furnace
The wall furnace has three modes for controlling operation: Remote, Manual and Local. When in Remote mode, the wall furnace
can be operated by an external thermostat remote control or on/
off wall switch. When in Manual mode, the wall furnace can be
turned on and off and the heat level adjusted manually from the
display panel. When operating in Local mode, the owner sets
a desired room temperature on the display panel and the wall
furnace will automatically turn on and off and adjust the heat level
to achieve the set temperature.
Wall Furnace Operation - Remote Mode (External Thermostat)
To initiate the wall furnace Remote mode, press the “Mode
Select” button on the wall furnace display panel once from OFF
mode to display a double dash “ - - “. See Figure 5.
Figure 2
Figure 3
If the control board LED’s do not activate, verify the wall furnace
is plugged in and the breaker is on. If the wall furnace is still not
activated, contact a qualied service technician.
Figure 5
Notice: When the main power is interrupted, as when following
a power outage, the wall furnace will activate in Remote Mode by
default when power is restored.
32084-1-0713Page 8
OWNER’S MANUAL
2. When the external control is activated, the wall furnace display panel will illuminate and show the heat level along with
the remote signal symbol. The wall furnace will begin the
start up sequence automatically. See Figure 6.
Figure 6
Notice: When on/off thermostat or switch is used, the wall furnace will only operate on high (Level 5).
Notice: When operating in Remote mode, a button sequence
may be used to lock the display panel. See page 12.
3. If a thermostat is used, set to the desired room temperature.
The wall furnace will turn on and off automatically in response to the thermostat.
Wall Furnace Operation - Manual Mode
Notice: When operating the wall furnace in Manual mode from
the display panel, only basic operations are available: On, off and
heat level adjustment.
1. To operate the wall furnace in Manual mode, press the “Mode
Select” button on the display panel twice from off mode until
a number appears in the Heat Level location on the display
panel. See Figure 7. The wall furnace will begin the start up
sequence.
Wall Furnace Operation - Local Mode (Internal Thermostat)
1. To operated the wall furnace in Local (thermostatic) mode,
press the Mode Select button on the wall furnace display
panel three times from the off mode. The display panel will
show the current room temperature. See Figure 8.
Figure 8
Notice: The temperature sensing probe is built into the left rear
of the wall furnace. A kit to relocate the probe is available. See
page 15.
2. Use the up and down adjustment buttons on the display
panel to set the desired room temperature.
The display will illuminate and the word “SET” will appear
in the top right corner of the display. See Figure 9. After the
temperature is set, the display panel will darken and return
to displaying the room temperature.
Figure 7
2. Use the UP and DOWN adjustment buttons on the right of the
display panel to set the desired level. The display will illuminate and the word “SET” will appear in the top right corner of
the display. After the level is set, the display panel will darken
and the heat level will be displayed.
32084-1-0713 Page 9
Figure 9
3. When the room temperature drops to 3°F below the set temperature, the wall furnace will begin the start up sequence.
4. The wall furnace will automatically adjust the starting level to
meet the heat demand.
Notice: The greater the difference between the room and de-
sired temperatures the higher the starting level.
As the room temperature nears the desired temperature the
level will decrease.
5. The wall furnace will turn off if the room temperature rises
slightly above the set temperature when operating at level 1.
Notice: The wall furnace will adjust the heat level in order to
reach a point of equilibrium between the room and desired temperatures. This may cause the wall furnace to operate for long
periods of time at low levels.
When the backlight button is pushed, the display will cycle between the level, set temperature and room temperature.
Notice: While the wall furnace is operating in Local mode, the
display will only show the room temperature unless the backlight
button is pushed.
OWNER’S MANUAL
Wall Furnace Operations Sequence
1. When the main power switch is turned on, the red and green
control board LED’s will begin to ash alternately. If using the
FRBTPL Remote accessory (page 15) the remote receiver
will search for the remote transmitter’s signal. See Figures
10 and 11.
Figure 10
Each light will pulse four times then the wall furnace will
enter Remote mode. While in Remote mode, the green LED
will ash slowly and the display panel will shown a double
dash “- -”. See Figure 12.
Figure 12
2. When a call for heat is received, the wall furnace display
panel will illuminate and show the level. See Figure 13.
Figure 11
Figure 13
3. Adjust level with the up and down adjustment buttons in Manual Mode. If operating in Local mode, the heat level will adjust
automatically.
4. The red and green control panel LED lights will begin to ash
alternately while the wall furnace performs a safety test. After
approximately 45 seconds the test will complete and the wall
furnace will prepare to ignite.
5. After the safety test is complete, the ignitor will glow red and
the burner will light within approximately 30 seconds.
Notice: If the burner fails to light, the wall furnace will retry the
ignition sequence three times then enter lock-out mode if it fails
to light. See page 37 for the fault codes and their meanings.
6. After the burner lights, the ame icon on the display panel will
appear and the wall furnace will automatically adjust to the
heat level shown on the display. The wall furnace will always
ignite on Level 5 (High) prior to adjusting to the heat level
shown on the display panel. See Figure 14.
Figure 14
32084-1-0713Page 10
OWNER’S MANUAL
7. The blower will activate after 45 to 70 seconds depending on
heat level. The blower will automatically adjust its speed to
match the heat level. The blower speed will be indicated on
the display panel. See Figures 16 to 19.
8. The heat level can be adjusted either up or down at any
point during the wall furnace’s operation in Manual Mode.
If using the Local mode, the wall furnace adjusts the level
automatically.
Notice: When changing from a low heat level to a higher heat
level, the wall furnace will automatically increase to Level 5
(High) prior to proceeding to the desired heat level. This is to
ensure consistent operation.
9. When the wall furnace is shut down, the inducer will operate
at full power for approximately 10 seconds after the burner is
extinguished. This is to clear any ue products from the wall
furnace’s combustion chamber. The circulating air blower
will continue to operate from 100 to 160 to ensure the wall
furnace cools sufciently.
Turning the Wall Furnace Off - Display Panel
To turn the wall furnace off from the display panel, press the “Mode
Select” button on the wall furnace display panel until the panel
turns off.
Circulating Air Blower Operation
The circulating air blower is operated by a built in timer. The blower
will activate after approximately 45 to 70 seconds depending on
heat level. The blower will automatically adjust its speed to match
the heat level. The blower icon and speed are indicated on the
display panel. See Figures 16 to 19.
Figure 16 - Heat Levels 1 and 2, Blower Speed 1
Figure 15
The burner will instantly go off, but the circulating air blower will
continue to operate from 100 to 160 seconds to ensure the wall
furnace cools off.
Figure 17 - Heat Level 3, Blower Speed 2
Figure 18 - Heat Level 4, Blower Speed 3
Figure 19 - Heat Level 5, Blower Speed 4
After the wall furnace is turned off, the blower will continue to operate for 100 to 160 seconds to ensure the wall furnace cools suf-
ciently.
Notice: When the wall furnace is turned off, the blower speed will
be displayed while it is running.
32084-1-0713 Page 11
OWNER’S MANUAL
Humidier Operation
With the optional humidication tray kit (page 15), as the wall furnace operates condensate is collected and transferred to a pan in
the bottom of the wall furnace. When the condensate reaches a
certain level, a heating element evaporates the water into the air
stream.
While the condensate is being evaporated, the “AUX” symbol will
be displayed. See Figure 20.
Notice: The humidier may not operate with every cycle.
AUX
Figure 20
Remote Mode - Anti-tamper
To lock the display panel when operating the wall furnace in
remote mode, press and hold the Mode, Up adjust and Down
adjust buttons for ten seconds. The display panel will display “At”.
See Figure 21.
Figure 21
After the display panel darkens it will show the level and blower
speed as normal during operation. When the wall furnace is in an
OFF cycle, the display panel will show “At”.
To deactivate the Anti-tamper mode, press and hold the Mode,
Up adjustment and Down adjustment buttons for ten seconds.
The display will return to the double dash “- -”.
32084-1-0713Page 12
INSTALLATION
INSTRUCTIONS
32084-1-0713 Page 13
EMPIRE
EMPIRE
Comfort Systems
www.empirezoneheat.com
INTRODUCTION
FAQ - INSTALLATION CONSIDERATIONS
What tools are needed for installation?
Pipe Wrench
Adjustable Wrench
Drill
Tape Measure
10” x 5/16” Nut Driver
Thread Sealant
Level
2-1/2” Diameter Hole Saw for 2” pipe
2” Diameter Hole Saw for 1-1/2” pipe
1” Diameter Hole Saw
Non-corrosive Leak Check Solution
Where will the wall furnace be installed?
• On the Floor - Wall Furnace comes equipped from
factory for this option. See Page 21.
• Wall Mounted - Wall mount shroud needed. See
Page 15 for kit number.
• Mount wall furnace at a height so that the con-
trols can still be observed.
• Interior Wall - Maximum vent length is 50 feet.
• Exterior Wall
• Locate Electrical Supply - Extension cords may
NOT be used.
• Wall Furnace Dimensions page 16.
• Clearances to Combustibles page 17.
How will the wall furnace be operated?
• Remote - external thermostat, wall switch or remote
control. See page 15 for kits available from Empire
Comfort Systems.
• Manual - use the display panel to control the heating
level and turn the wall furnace on and off.
• Local (Internal Thermostatic) - Factory installed
temperature probe on the wall furnace with a builtin thermostatic function to control the wall furnace’s
operation.
• If it is desired to use the temperature sensed in
another part of the room, a wired temperature
probe accessory kit is available. See page 15 for
kit numbers.
• See Operation Instructions pages 7 to 12.
What kind of venting application will be used?
• Single Flue - Wall Furnace comes equipped from
factory for this option. A 2” or 1-1/2” pipe may be
used. If a 1-1/2” pipe is used, it must be enlarged to
a 2” pipe prior to exiting the wall into the shroud.
• Direct Vent - An “Air Pipe Kit” is required and is
available for order. See page 15.
How will the venting be run?
• Straight out the back - Wall Furnace comes
equipped from factory for this option. Standard Rear
Shroud supplied. See page 26.
• In Front of the wall - Deep Shroud needed. Venting
option may NOT be done in Wall Mount installations.
See page 15 for kit number.
• Venting Guidelines pages 24 to 31.
• Maximum vent length is 50 feet.
How will the condensate be disposed?
• To a drain - Wall Furnace comes equipped from the
factory to drain up to 3 feet away from the appliance.
• An Extension Kit and External Condensate Pump
kit may also be used. See page 15 for kit numbers.
• Humidication - Optional Heated Humidication Tray
Kit available for order. See page 15 for kit number.
• Winterization information on page 39.
32084-1-0713Page 14
INTRODUCTION
ACCESSORIES
ACCESSORIES
VENTING
Part Number Description Typical Uses
PVSA1 Air Pipe Kit Converts wall furnace from single ue to direct-vent
PVSDV35A DV35 Vent Transition Cap Replaces DV35 Vent cap with a transition to PVC pipe for a 2” single ue.
SHROUDS
Part Number Description Typical Uses
PVSDS1 Deep Rear Shroud Allows venting to be run in front of the wall in on the oor installations
PVSWS1 Wall Mount Shroud Allows installation of wall furnace off of the oor
CONDENSATE KITS
Part Number Description Typical Uses
PVSHT1 Heated Humidication Tray Evaporates condensate as humidity back into the room
PVSEP1 External Condensate Pump Pumps condensate away from wall furnace instead of gravity drain
PVSCT10 Condensate Hose Extension 10 ft condensate drain extension
CONTROLS
Part Number Description Features
PVSRT1 Wired Remote Temperature Sensor Room Temperature Sensor Extension
FRBTPL Wireless Remote Thermostat Manual or Thermostatic Operation, Modulating, 10 Preset Weekly Programs
Important
All correspondence regarding repair and service should refer to
complete Model Number, Serial Number and type of gas.
Removing the Front Panel
It may become necessary to remove the front panel of the appliance to remove dropped or fallen objects.
Remove the front panel by lifting up then pulling out. Replace the
panel by reversing this step.
WARNING
FOR YOUR SAFETY, TURN OFF POWER TO APPLIANCE.
WARNING
Do not operate this appliance without the front panel.
32084-1-0713 Page 15
INTRODUCTION
SPECIFICATIONS AND DIMENSIONS
SPECIFICATIONS
Models PVS18(N,P) PVS35(N,P)
Maximum Input BTU/HR (KW/H)* 17,500 (5.13) 35,000 (10.26)
Minimum Input BTU/HR (KW/H)* 8,750 (2.56) 17,500 (5.13)
Height 27-7/8” 27-7/8”
Width 36-1/8” 36-1/8”
Depth with Shroud** 13 13
Gas Inlet (Pipe) 3/8” Pipe 3/8” Pipe
Electrical - The wall furnace comes equipped with a 5 foot (1.5m) 3 pronged cord exiting the rear left side of the wall furnace, for connection to an approved 115 VAC, 60 Hz, 15A (maximum) wall receptacle.
Vent Pipe: 1-1/2 or 2 inch diameter pipe, 50 feet maximum equivalent length. See pages 25 and 28 to 31. The vent termination elbow
does not contribute to the overall vent length measurement.
* Input ratings are based on sea level operation and may vary at different elevations. No orice change is required. The appliance will
de-rate automatically 1.5% per 1,000 feet.
** Add 3-3/8 inches for deep shroud.
All vent and combustion air pipes and ttings must be Schedule 40 PVC and meet the ANSI/ASTM Standard D1785. Cement must
conform to ASTM Standard D2564. Empire-approved poly pipe with gasketed joints may also be used. Contact your Empire dealer for
availability.
Listed for Category IV venting.
Approved Alternate Vent Systems
Manufacturer Vent System
Duravent PolyPro
Cetrotherm InnoFlue
Dimensions - Figure 22
32084-1-0713Page 16
INTRODUCTION
CLEARANCES TO COMBUSTIBLES
Select a location with adequate accessibility clearances for servicing
and proper installation. Locate the wall furnace within 5 feet of a 115
VAC wall receptacle to properly power the wall furnace. Do NOT
use an extension cord.
12”
0”
(8” service area
recommended)
When facing the front of the wall furnace the minimum clearances
from casing to combustible construction are 12" (305mm) on top, 0"
(0mm) on each side and 0” (0mm) from the oor, 0” (0mm) to rear
wall, and 36” (914mm) in front of the wall furnace to walls or furniture.
Notice: It is recommend to leave 8" (203mm) clearance on each
side for servicing, furniture and other easily moved items may be
placed to the sides (not the front) of the wall furnace. See Figure 23.
0”
(8” service area
recommended)
Figure 23
36”
32084-1-0713 Page 17
INTRODUCTION
WALL FURNACE DISPLAY
Figure 24
32084-1-0713Page 18
INTRODUCTION
WALL FURNACE COMPONENT ARRANGEMENT - FRONT
Figure 25
32084-1-0713 Page 19
Figure 26
INTRODUCTION
WALL FURNACE COMPONENT ARRANGEMENT - REAR
Figure 27
Figure 28
32084-1-0713Page 20
WALL FURNACE INSTALLATION
MOUNTING THE REAR SHROUD
Tools Needed
Pipe Wrench
Adjustable Wrench
Drill
Tape Measure
10” x 5/16” Nut Driver
Thread Sealant
Level
2-1/2” Diameter Hole Saw for 2” pipe
2” Diameter Hole Saw for 1-1/2” pipe
1” Diameter Hole Saw
Non-corrosive Leak Check Solution
Locating Wall Opening
Locate wall studs and move the wall furnace into position. The shroud
has many holes and can be mounted into 16 or 24 on centers studs.
A series of holes across the top of the rear shroud corresponds to
the mounting holes to aide in aligning the mounting holes with the
wall studs. When mounted directly on the oor, plastic anchors can
be used. Ensure that the vent and gas line openings will be located
between wall studs. Ensure the wall furnace is level, adjust legs on
the bottom of the unit if necessary. See Figure 29.
Move the wall furnace away from the wall and remove the rear
shroud from the wall furnace. Remove four 10 x 1/2” hex-head
screws and set aside. Determine if using a direct vent, single ue
venting system. Place the rear shroud against the wall and mark
the vent and gas openings. For single ue installations, mark only
the left hole (as shown in Figure 31). For direct-vent installations,
mark the left and right holes. See Figure 31. The wall opening
required for intake and exhaust pipes is 2-3/8” in diameter within
the circles made above. If the wall furnace is to be wall mounted
above oor level, install per the instructions included with the wall
shroud kit listed on page 15.
Figure 29
Use masking or painter’s tape to mark the location of the two top
corners of the rear shroud against the wall. See Figure 30.
Figure 31
Installing Rear Shroud
After cutting the opening for the vent and gas line, place the shroud
back into position against the wall and secure in place. The shroud
should be mounted to the wall studs, if possible, using the four 10
x 1-1/2” hex-head screws provided. Two screws in top holes and
two screws in bottom holes. See Figure 32.
Figure 32
If installing the wall furnace on the oor, the rear shroud may be
anchored solidly to the wall using the four plastic anchors (not
provided) and four 10 x 1-1/2” (38mm) hex-head screws (provided).
Figure 30
32084-1-0713 Page 21
WARNING
DO NOT use plastic anchors if installing the wall furnace off
of the oor. The wall furnace must be secured to the studs;
it may fall causing damage possible harm. Wall furnaces
installed on the oor may be secured to the wall may use
plastic anchors.
WALL FURNACE INSTALLATION
GAS SUPPLY
All gas piping must be installed in compliance with local codes and
utility regulations. In the absence of local codes the installation
must comply with NFCG NFPA 54/ANSI Z223.1.
Notice: Never use plastic pipe. Check to conrm whether your
local codes allow copper tubing or galvanized.
Where permitted, exible gas connectors must be certied to the
following standards:
— ANS Z21.24 Appliance Connectors of Corrugated Metal Tub-
ing and Fittings
— ANS Z21.45 Assembled Flexible Appliance Connectors of
Other Than All-Metal Construction
The above connectors may be used if acceptable by the authority having jurisdiction. The state of Massachusetts requires that a
exible appliance connector cannot exceed three feet in length.
A drip leg should be installed in the vertical gas supply pipe run to
the wall furnace.
Manual Shut-off Valve
Some local regulations require the installation of a manual shut-off
valve and ground joint union external to the appliance. The shutoff
should be accessible for service and/or emergency use. Consult the
local utility or gas supplier for additional requirements regarding the
placement of the manual shut off valve. Compounds used on
threaded joints of gas piping shall be resistant to the action of liq-
ueed petroleum gases.
Leak Testing
WARNING - FIRE OR EXPLOSION HAZARD
Never test for leaks with an open ame. Check all connections using a commercially available soap solution. A re or
explosion may result causing property damage, personal
injury or loss of life. Failure to follow the safety warnings
exactly could result in serious injury, death or property
damage.
After gas piping to the wall furnace is complete, all connections
must be tested for gas leaks. This includes pipe connections at
the main gas valve, emergency shutoff valve and exible gas connectors (if applicable). The soap and water solution can be applied
on each joint or union using a small paintbrush. If any bubbling is
observed, the connection is not sealed adequately and must be
retightened. Repeat the tightening and soap check process until
the bubbling ceases.
2. The appliance and its individual shutoff valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of 1/2
psig.
3. The appliance must be isolated from the gas supply piping
system by closing its individual manual shutoff valve during
any pressure testing of the gas supply piping system at test
pressures equal to or less than 1/2 psig.
Recommended Gas Pipe Diameter
Schedule 40 Pipe
Pipe Length
0-10 feet
0-3 meters
10-40 feet
4-12 meters
40-100 feet
13-30 meters
100-150 feet
31-46 meters
Gas Supply Pressure NAT Gas L.P.
Normal 7.0” w.c. 10.0” w.c.
Minimum 3.5” w.c. 8.0” w.c.
Maximum 10.5” w.c. 13.0” w.c.
Manifold Pressure Hi (Level 5) 3.5” w.c. 7.0” w.c.
Manifold Pressure Low (Level 1) 0.9” w.c. 1.9” w.c.
Gas Connection Installation
Inside Diameter
Nat. L.P. Nat. L.P.
1/2”
12.7 mm
1/2”
12.7 mm
1/2”
12.7 mm
3/4”
19 mm
3/8”
9.5mm
1/2”
12.7mm
1/2”
12.7mm
1/2”
12.7 mm
Table 1
Table 2
Tubing, Type L
Outside Diameter
1/2”
12.7 mm
5/8”
15.9 mm
3/4”
19 mm
7/8”
22.2 mm
9.5 mm
12.7 mm
12.7 mm
19 mm
3/8”
1/2”
1/2”
3/4”
CAUTION
Under no circumstances should the gas supply line to the
appliance be installed in a way that would prevent the appliance from being serviced or inspected.
Notice: When pressure testing the gas supply lines at pressures greater than ½ psig (14 in. w.c.), the gas supply piping
system must be disconnected from the appliance to prevent
damage to the gas control valve. If the test pressure is less
than or equal to ½ psig (14 in. w.c.), close the manual shut-off
valve.
Pressure Testing of the Gas Supply System
1. To check the inlet pressure to the gas valve, a 1/8 inch N.P.T.
plugged tapping, accessible for test gauge connection, must
be placed immediately upstream of the gas supply connection
to the appliance.
Figure 33
32084-1-0713Page 22
WALL FURNACE INSTALLATION
GAS SUPPLY
Gas Supply Line to Wall furnace
1. Pull the factory installed exible gas line through the hole in
the back panel. See Figure 34.
2. Connect the gas supply line to exible gas hose. Ensure that
exible gas hose is not kinked after tting gas supply line. Any
excess exible line can be pushed back into the wall furnace.
See Figure 34.
Figure 34
Figure 35
32084-1-0713 Page 23
WALL FURNACE INSTALLATION
VENT CLEARANCES
US Installation
A = Clearance above any grade, veranda, porch or balcony 12 in (30 cm)
B = Clearance to window or door that may be opened
C = Clearance to permanently closed windows *
Vertical clearance to ventilated soft located above the terminal
D =
within a horizontal distance of 2 ft (61 mm) from the center line of the
terminal
E = Clearance to unventilated soft *
F = Clearance of outside corner *
G = Clearance of inside corner *
Clearance to each side of center line extended above meter/regulator
H =
assembly
I = Clearance to service regulator vent outlet 3 feet
Clearance to non-mechanical air supply inlet to building or the com-
J =
bustion air inlet to any other appliance
K = Clearance to a mechanical air supply inlet 3 ft (91 cm) above if within 10 ft (3 m) horizontally
Clearance above paved sidewalk or paved driveway located on public
L =
property †
M = Clearance under veranda, porch deck, or balcony ¥ 12 inches
In accordance with the current ANSI Z223.1/NFPA 54, National Fuel
1
Gas Code
A vent shall not terminate directly above a sidewalk or paved driveway
†
that is located between two single family dwellings and serves both
dwellings.
Permitted only if veranda, porch, deck or balcony is fully open on a
¥
minimum of two sides beneath the oor.
For clearances not specied in ANSI Z223.1/NFPA 54 or CSA B149.1,
*
refer to local codes.
1
6 in (15 cm) for appliances ≤ 10,000 Btu/h (3 kW), 9 in (23 cm) for appliances > 10,000 Btu/h (3 kW) and ≤ 50,000 Btu/h (15 kW), 12 in (30
cm) for appliances > 50,000 Btu/h (15 kW)
*
* 3 feet
6 in (15 cm) for appliances ≤ 10,000 Btu/h (3 kW), 9 in (23 cm) for appliances > 10,000 Btu/h (3 kW) and ≤ 50,000 Btu/h (15 kW), 12 in (30
cm) for appliances > 50,000 Btu/h (15 kW)
7 feet
Figure 36
32084-1-0713Page 24
WALL FURNACE INSTALLATION
VENTING REQUIREMENTS
WARNING
This appliance must not be vented with any other appliances, even if that appliance is of the condensing type. Common venting can result in severe corrosion of other appli-
ances or their venting and can allow combustion gases to
escape through such appliances or vents. Do not vent the
wall furnace into a replace chimney or building chase. The
ue exhaust pipe must be vented outside.
WARNING
Upon completion of the installation, carefully inspect the en-
tire ue system to ensure it is properly sealed. DO NOT use
any vent material other than what is specied in this manual.
Leaks in the ue system can result in serious personal injury
or death due to exposure of ue products, including carbon
monoxide.
The UltraSaver is classied as a “Category IV” appliance, which
requires special venting materials and installation procedures.
Installations can be Conventional (one-pipe) and Direct Vent
(two-pipe). Venting must be completed with 1-1/2 or 2 inch diameter pipe. In selecting a location for installation, it is necessary to
provide adequate clearances for servicing and proper installation.
All vent and combustion air pipes and ttings must be Schedule
40 PVC and meet the ANSI/ASTM Standard D1785. Cement
must conform to ASTM Standard D2564. Empire approved poly
pipe with gasketed joints may also be used. Contact your Empire
dealer for availability. The use of vent tubes not approved by the
manufacturer may result in unsatisfactory performance.
The ue exhaust pipe and inlet air pipe should be located between
wall studs. If an existing unit is being replaced, the ue exhaust
and inlet pipes may be run continuously through the existing ue
pipe or wall opening. See page 15 for special termination kits. The
required opening for venting is 1-7/8 inch in diameter for 1-1/2 inch
pipe, and 2-3/8 inch diameter for two inch pipe.
The ue outlet must be at least twelve inches from any opening
which ue gases could enter the building. See Figure 36. The ue
outlet must be a minimum distance of three feet from any pressure
regulator.
The bottom of the exhaust vent terminal and the air intake must
be located at least twelve inches above grade or the maximum
snow level.
The pipe must be supported every three feet on horizontal runs
and every 10 feet on vertical runs. All horizontal runs must be
pitched ¼ inch per foot towards the wall furnace.
Notice: If the vent run dips or sags, condensation may become
trapped and cause the wall furnace to not operate properly.
The minimum vent length protruding from outside the wall is ten
inches. For two-pipe installation, a minimum distance of ve inches from pipe centers and maximum distance of 24 inches must be
maintained between the pipes. See Page 30.
Maximum Vent Length is 50 feet. Each 90° elbow used in the
vent system will be the equivalent to three feet, and each 45°
elbow is equivalent to 1.5 feet, which should be added to the
overall vent length. The vent terminal does not contribute to the
overall vent length measurement.
Notice: If vent length requirements are not followed, the wall
furnace will not operate properly.
Vent Freezing Protection
When the vent pipe is exposed to temperatures below freezing
(i.e. when it passes through unheated spaces, chimneys, etc.) The
pipe must be insulated with 1/2 inch thick sponge rubber insulation, Armaex-type insulation or equivalent (Ameraex is a registered trademark of Amaracell). Insulating pipe is important to avoid
condensate icing. See Figure 37.
Figure 37
The minimum ue length off the wall is 10”.
The bottom of the exhaust vent terminal and the air intake shall
be located at least 12 inches above grade or expected snow level.
WARNING
The nearest point of the vent cap should be a minimum
horizontal distant of six feet (1.83m) from any pressure
regulator. In case of regulator malfunction, the six feet (1.83m)
distance will reduce the chance of gas entering the vent cap.
32084-1-0713 Page 25
WALL FURNACE INSTALLATION
VENTING
Install Vent Termination and Piping
The UltraSaver may be installed with up to 50’ equivalent length
venting.
Notice: For each 45° elbow installed in the run, the length
of the run MUST be reduced by 1.5 feet (45 cm). Reduce the
length of the run three feet (91.4 cm) for every 90° elbow. The
vent terminal elbow does not contribute to the overall vent
length measurement.
See pages 28 through 31 for vent termination and vent run examples and requirements.
This unit is vented directly out the back using 1-1/2” or 2” PVC
pipe. See Figure 36 for exterior vent hole location.
If 1-1/2” pipe is used, it must be enlarged to 2” pipe prior to exiting the wall into the shroud.
If venting out the back through the wall is not possible (such as
in a basement) the vent pipes may be run in front of the wall (left,
right, or up) inside of the room using an optional deep shroud.
See page 15.
When venting through the wall, be sure to leave 2-3/8” (51mm)
of ue pipe extending through the rear shroud into the room for
connection to the inducer. See Figure 38.
2 3/8”
(60mm)
To prevent ue pipe from pushing back into the wall, place a hose
clamp on the pipe against the wall and tighten. See Figure 39.
Figure 39
For direct-vent installations, the inlet air pipe will only extend
1/4” through the wall into the rear shroud. The inlet pipe will butt
against the stopping ange provided with the air pipe kit. See
Figure 40.
Figure 38
Figure 40
32084-1-0713Page 26
WALL FURNACE INSTALLATION
VENTING
Due to the high efciency of the Ultra Saver, condensate will form
in the heat exchanger and ue pipe. A condensate trap and drain
tube are provided to dispose of the condensate to a nearby oor
drain. An optional humidication tray is also available to evapo-
rate the condensate back into the room as humidity instead of
draining it away from the wall furnace. See page 15.
If draining the condensate away from the wall furnace, route the
condensate drain tube provided in the instruction envelope to the
elbow on the tube sticking through the back of the wall furnace
to a nearby drain. See Figure 41. The elbow may be rotated to
direct the hose to either side or straight down. Eliminate all sags
or dips as they may prevent drainage. An optional drain tube
extension kit and optional condensate pump kit accessory are
available. See page 15.
Notice: Due to the mildly acidic nature of wall furnace condensation, check with local authorities to determine if a ph neutralizing
process may be required.
Carefully push the wall furnace back into position against the rear
shroud and connect the ue pipe to the inducer.
Secure wall furnace to the rear shroud by using four 10 x 1/2”
(13mm) hex-head screws previously removed (see page 21). See
Figure 42.
Figure 42
Notice: For oor mounted wall furnaces, ensure the adjustable
legs are all on the oor.
To complete inside installation, tighten the inducer hose clamp
with a 10-inch 5/16” nut driver. See Figure 43.
Figure 41
32084-1-0713 Page 27
Figure 43
SLOPE
SLOPE
WALL FURNACE INSTALLATION
VENT EXAMPLES FOR SINGLE FLUE
Max Vent Run - 50 ft. Equivalent
When installing a horizontal vent termination, the minimum vent
length protruding from the outside wall is 10 inches (304mm). See
Figure 44.
For venting cap, exhaust with 45° elbow.
Notice: Horizontal discharge 45° elbow must be pointed downward. See Figure 44.
Notice: All horizontal runs require a 1/4” per foot rise to run condensation back to the wall furnace.
Notice: For each 45° elbow installed, the length of the run
MUST be reduced by 1.5 feet (45 cm). Reduce the length of the
run three feet (91.4 cm) for every 90° elbow. The vent terminal
elbow does not contribute to the overall vent length measure-
ment.
90
3 FEET
ELBOW°
37’
(11.3m)
5’
(1.5m)
2’
(61.0cm)
FIRST 90° ELBOW
3 FEET
VENT TERMINAL
45° ELBOW
(NOTCOUNTED)
Figure 45
Example Calculation Max Vent Run 50 feet
Figure 23 displays a single ue (one-pipe) installation. The rst
90° elbow must be considered into the total vent length. The
equivalent length of the second 90° elbow also needs to be added to the total length, but the third elbow does not since it is the
ue terminal. The total horizontal vent length of the ue system
Figure 44
Single Flue - Straight Out Back
Table 3 - Equivalent Vent Length Example (See Figure 45)
EVL = Equivalent Vent Length
EVL must be greater than or equal to 1’ and less than or equal to 50’
EVL = 5’ straight pipe + 90º elbow + 37’ straight pipe + 90º elbow + 2’ straight pipe = 50’
EVL =
5’
(straight pipe)
+
3’
(90º elbow)
+
(straight pipe)
is seven feet, and the total vertical length is 37 feet. The two 90°
elbows are equivalent to six feet, bringing the total to 50 feet.
37’
+
3’
(45º elbow)
+
(straight pipe)
2’
= 50’
32084-1-0713Page 28
WALL FURNACE INSTALLATION
VENT EXAMPLES FOR SINGLE FLUE
Determining Minimum Vent Height Above the Roof
All vent components are supplied by the installer.
Determining Minimum Vent Height Above the Roof
ROOF PITCH H (Min.)
Flat to 6/12 12” (305 mm)
6/12 to 7/12 15” (381 mm)
Over 7/12 to 8/12 18” (457 mm)
Over 8/12 to 16/12 24” (610 mm)
Over 16/12 to 21/12 36” (914 mm)
Figure 46
Single Flue - Vertical Vent Run
WARNING
Major U.S. building codes specify minimum chimney and/or vent
height above the rooftop. These minimum heights are necessary in the interest of safety. These specications are summarized in Figure 46.
32084-1-0713 Page 29
WALL FURNACE INSTALLATION
DIRECT VENT EXAMPLES
The PVSA1 Air Pipe Kit is required for installation of the wall fur-
nace in a direct-vent conguration. See Page 15.
Max Vent Run - 50 ft. Equivalent
When installing a horizontal vent termination, the minimum vent
length protruding from the outside wall is 10 inches (304mm) for
exhaust and six inches (152mm) for intake air. See Figure 47.
For venting, cap exhaust with 45° elbow and intake air with 90º
elbow both pointed downward.
Notice: All horizontal runs require a 1/4” per foot rise to run condensation back to the wall furnace.
Notice: For each 45° elbow installed, reduce the length of the
run MUST be reduced by 1.5 feet (45 cm). Reduce the length
of the run three feet (91.4 cm) for every 90° elbow. The vent
terminal elbow does not contribute to the overall vent length
measurement.
Optional Deep shroud kit
shown for vent run in front of
wall. See page 15.
Figure 48
Figure 47
Figure 49
The measurement for center to center of the pipes can be 5” to
24” maximum.
32084-1-0713Page 30
WALL FURNACE INSTALLATION
DIRECT VENT EXAMPLES
Notice: The vent terminal elbow does not contribute to the
overall vent length measurement. For each 45° elbow installed in the run, the length of the run MUST be reduced by
1.5 feet (45 cm). Reduce the length of the run three feet (91.4
cm) for every 90° elbow.
All vent components are supplied by the installer.
Notice: For vertical termination, the exhaust must be a minimum
of three inches above the inlet air pipe. The inlet must be at least
twelve inches from the roof line or the maximum expected snow
level as indicated in Figure 51.
Figure50
Calculation example of vent run maximum 50 feet
Figure 50 displays a two-pipe vertical installation. The rst 90° elbow must be added to the total vent length. The equivalent length
of the second 90° elbow also needs to be added to the total length.
The equivalent length of the third elbow does not need to be added
since it is the termination. The total horizontal vent length of the
ue system is eleven feet, and the total vertical length is 33 feet.
The two 90° elbows are equivalent to six feet, bringing the total to
50 feet.
ROOF PITCH H (Min.)
Flat to 6/12 12” (305 mm)
6/12 to 7/12 15” (381 mm)
Over 7/12 to 8/12 18” (457 mm)
Over 8/12 to 16/12 24” (610 mm)
Over 16/12 to 21/12 36” (914 mm)
Determining Minimum Vent Height Above the Roof
Figure 51
WARNING
Major U.S. building codes specify minimum chimney and/or vent
height above the rooftop. These minimum heights are necessary in the interest of safety. These specications are summarized in Figure 51.
32084-1-0713 Page 31
WALL FURNACE INSTALLATION
LIGHTING INSTRUCTIONS
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION MAY
RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY, OR LOSS OF LIFE.
A. BEFORE LIGHTING smell all around the appliance area
for gas. Be sure to smell next to the oor because some
gas is heavier than air and will settle on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance
• Do not touch any electrical switch
• Do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's
phone.
• Follow the gas supplier's instructions.
• If you can not reach your gas supplier, call the re
department.
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information above.
2. Turn off the remote thermostat
if used.
3. Open bottom louver assembly, or
open the service access panel.
4. Turn off all electric power to the
appliance.
5. Turn gas line valve to “ON.”
6. Wait ve minutes to clear out any gas. Then smell for
gas, including near the oor. If you smell gas, STOP!
Follow “A” in the safety information above. If you do not
smell gas, go to the next step.
7. Turn on all electric power to the appliance.
8. Turn on the remote thermostat if used, and set thermostat to desired setting. If remote is not used, activate
the appliance using the display panel.
B. Use only the wall switch or remote control switch to
turn the gas control on/off. Any attempted repairs or
adjustments should be performed by a qualied service
technician. Applying force or attempted repair may result
in a re or explosion.
C. Do not use this appliance if any part has been under
water. Immediately call a qualied service technician
to inspect the appliance and to replace any part of the
control system and any gas control which has been
under water.
9. This appliance is equipped with an ignition device that
automatically lights the burner. Do not try to light the
burner by hand.
10. If the appliance will not operate, follow the instructions
“TO TURN OFF GAS TO APPLIANCE,” and call your
service technician or gas supplier.
11. Close bottom louver assembly or close the service access panel.
OFF
ON
TO TURN OFF GAS TO APPLIANCE
1. STOP! Read the safety information above.
2. Open bottom louver assembly, or open the service access panel.
3. Turn off all electric power to the appliance.
4. Turn gas line valve to "OFF."
5. Close bottom louver assembly, or close service access
panel.
32084-1-0713Page 32
WALL FURNACE INSTALLATION
WIRING
WARNING
Potential risk of re, electric shock, and personal
injury. Take precautions to reduce such risks.
CAUTION
Label all wires prior to disconnection when servicing
controls. Wiring errors can cause improper and
dangerous operation. Verify proper operation after servicing.
This appliance is equipped with a three-prong grounding
plug and should be plugged directly into a properly grounded
three-prong receptacle. Do not cut or remove the grounding
prong from this plug. For an ungrounded receptacle purchase
an adapter which has two prongs and a wire for grounding.
Proper line voltage polarity must be maintained in order for the
control system to operate correctly. Verify the incoming neutral line
is connected to the white wire and the incoming “hot” line is connected to the black wire. The wall furnace will not operate properly
unless the polarity and ground are correct.
32084-1-0713 Page 33
Figure 52
WALL FURNACE INSTALLATION
WIRING
Optional Controls
WARNING
Potential risk of re, electric shock, and personal injury.
Take precautions to reduce such risks.
CAUTION
Label all wires prior to disconnection when servicing
controls. Wiring errors can cause improper and dangerous
operation. Verify proper operation after servicing.
To reset the wall furnace, press the mode selection button on the
display panel repeatedly until the wall furnace cycles through the
“OFF” setting once. If the error has been cleared, the wall furnace
will operate normally. If the error is still present, consult a qualied
service technician.
External controls are available for use with the UltraSaver. See
page 15. Connections for these controls are provided for easy
installation. See Figure 53.
The terminal connection #1 is for use only with Empire’s FRBTPL
Wireless thermostatic remote.
The two red wire connections #2 and #3 are for use with low
voltage (millivolt) controls systems or an On/Off switch. Install
the controls according to the instructions for low voltage systems
provided with the controls.
CAUTION
DO NOT use 24V or 120V controls with the millivolt connections as damage will occur.
Figure 53
WARNING
BEFORE OPERATING THIS APPLIANCE, CAREFULLY
READ THE FOLLOWING.
1. Verify the gas line service does not exceed the maximum and
minimum pressures. See Page 22.
2. Check and inspect the appliance for gas leaks. In the event of
gas leaks, turn off the gas supply to the wall furnace immediately and call your gas supplier. Verify the gas line has been
purged.
3. Verify that all exhaust and inlet air pipes are unobstructed and
properly joined.
4. Visually verify the burner is free of dust and debris.
5. Verify that all panels are secured in place and that the casing
front has been locked in position.
6. Verify that the polarity of the connections are correct and the
line voltage power leads are secure.
7. After verifying and checking all the above points, proceed to
lighting instructions. Refer to Page 32.
Notice: Verify any kits are installed per the instructions included
with the kit.
STARTUP CHECK LIST
High Altitude
The UltraSaver can be installed to altitudes up to 10,000 feet in the
U.S. The installation must meet the requirements of the National
Fuel Gas Code or local jurisdictions.
Paint Curing - First Firing
The UltraSaver has been painted with the high quality heat resistant silicon paint. To ensure that the paint is properly cured, allow
the wall furnace to operate on High, for approximately one hour.
During the initial ring of the appliance, it is common for smoke to
appear.
CAUTION
DO NOT touch the surface of the wall furnace, the paint may
soften during the initial operation. Once the paint is cured,
it will not soften again.
• To prevent triggering of smoke alarms, supply proper ventilation to the room where the unit is installed.
• DO NOT clean the wall furnace with any caustic or abrasive
cleaning solutions. This will damage the surface.
• Any damage to the painted surfaces should be repaired only
with authorized paint available from your Empire Dealer.
32084-1-0713Page 34
WALL FURNACE INSTALLATION
INITIAL STARTUP AND ADJUSTMENTS
A. With main electrical power to the wall furnace turned off, verify
that any external controls are in the off position or are adjusted to a setting below room temperature.
B. Turn on the main electrical power to the wall furnace and turn
on gas valve power switch. See Figures 54 and 55.
Figure 54
Sequence of Operations
1. Start the wall furnace by pressing the display panel’s “Mode
Select” button once from remote mode to start the wall furnace manually. See Figure 57. The Display Panel will ener-
gize, and the desired heat level will be displayed.
Figure 57
2. The inducer will activate and perform a safety test lasting 45
seconds. The ignition sequence will initiate after this test.
3. The Hot Surface Ignitor will start to glow red.
4. After 20 seconds, the gas valve will open and the burner will
ignite on high. The ame sensor will verify the ame is present
within six seconds and the green light on the control board will
illuminate. The ame icon will display in the top left corner of
the display panel once the controls verify the ame presence.
See Figure 58.
Figure 55
Verify power is on by checking if there is power to the control
board. The red and green control board LED lights will be-
gin ashing alternately. Each light will ash four times. Then
the wall furnace will enter remote mode and the green LED
light will begin to slowly ash. The display panel will show a
“double dash symbol” (- -). See Figure 56.
Figure 56
C. Turn on the main gas supply.
32084-1-0713 Page 35
Figure 58
5. The gas valve will adjust manifold pressure and inducer speed
to match desired heat level.
Notice: The wall furnace will always ignite on Level 5 (High) prior
to adjusting to the heat level on the display panel.
Notice: The entire ignition sequence takes approximately one
minute and 15 seconds to complete.
6. Use the “Adjustment” buttons on the display panel to change
the heat level setting.
Notice: When changing from a low heat level to a higher heat
level, the wall furnace will automatically increase to Level 5
(High) prior to proceeding to the desired heat level. This ensures
consistent operation.
WALL FURNACE INSTALLATION
INITIAL STARTUP AND ADJUSTMENTS
The table below outlines the BTU input rate of the wall furnace for
each ame level.
Heat Level BTU Input
Single Tube
5 (HI) 17,500 35,000
4 15,350 30,700
3 13,150 26,300
2 10,950 21,900
1 (LO) 8,750 17,500
Table 4
7. After 45 to 70 seconds, the circulating air blower will activate. The circulating air blower speed will be set by the heat
level and will display on the display. See Figure 59.
BTU Input
Double Tube
Checking Manifold Pressure
Both Propane and Natural gas valves have a built-in pressure
regulator in the gas valve. See page 22 for a list of the normal high
and low manifold pressures.
A pressure tap accessible for test gauge connection is located on
the outlet side of the gas control.
Blower Operation
The circulating air blower will automatically engage and increase
in speed depending on the heat level. The circulating air blower
will start 45 to 70 seconds after ignition of the burner.
Once the wall furnace is turned off or the call for heat has been
satised, the circulating air blower will continue to run. The blower
will automatically turn off 100 to 160 seconds after the wall furnace
turns off to ensure proper cooling of the wall furnace.
Figure 59
Display Backlight
The display panel back light will automatically turn off ve seconds
after an input (either manual or remote) is acknowledged. The back
light will automatically turn on when a new input is acknowledged.
To turn the back light on manually, press the “Backlight” button on
the bottom left of the display panel. See Figure 24, page 18.
Shut Down Instructions
To off turn the wall furnace, simply set the thermostat to a setting below the room temperature or push the display panel’s mode
select button to “OFF”. See Figure 15, page 11. DO NOT cut the
main electrical power to the wall furnace.
The circulating air blower will continue to operate after the burner
is turned off. The blower will stop automatically after 100 to 160
seconds to ensure the wall furnace has cooled sufciently.
32084-1-0713Page 36
TROUBLESHOOTING
TROUBLESHOOTING LCD CODES - NORMAL OPERATION
OPERATION LCD DIGITS CONTROL BOARD LED SEQUENCE
Power on sequence Blank
Standby “ - -”
Operation Safety Check Desired ame level is shown
Heat Request Desired ame level is shown
Run Desired ame level is shown
TROUBLESHOOTING LCD FAULT CODES ON THE DISPLAY PANEL
FAULT
DESCRIPTION
LCD Digits Description ACTION
Green and red LED blink four times alternately
Green and red LED’s blink rapidly and alternately
Yellow LED permanently OFF
Yellow LED permanently OFF
Red LED permanently OFF
Green LED blinking slowly and continuously
Yellow LED on at pressure threshold check
Yellow LED permanently OFF
Red LED permanently OFF
Green LED blinking fast and continuously
Red LED permanently OFF
Green LED permanently ON
Anomaly such as parasitic
ame, APT failure,
or APS failure
Ignition lock-out “A1”
High water level fault “A2”
Transducer fault “A3”
Pressure switch fault “A4”
Overheat lock-out “A5”
Inadequate
Combustion Airow
Room temp too high “A8”
Room temp probe failure “A9”
Desired
ame level
is shown
“A7”
Yellow LED permanently OFF
Green and red LED blink slowly and simultaneously
Yellow LED permanently OFF
Red LED permanently ON
Green LED performs one blink followed by a one second pause
Yellow LED permanently OFF
Red LED permanently ON
Green LED performs two blinks followed by a one second pause
Yellow LED permanently OFF
Red LED permanently ON
Green LED performs two blinks followed by a one second pause
Yellow LED permanently OFF
Red LED permanently ON
Green LED performs 4 blinks followed by a one second pause
Yellow LED permanently OFF
Red LED permanently ON
Green LED performs 5 blinks followed by a one second pause
Yellow LED permanently OFF
Red LED permanently ON
Green LED performs 7 blinks followed by a one second pause
Yellow LED permanently OFF
Green LED performs 8 blinks followed by a one second pause
Yellow LED permanently OFF
Red LED permanently ON
Green LED performs 9 blinks followed by a one second pause
Turn off main electrical power to
the wall furnace for 30 seconds then
retry ignition.
Check gas presence.
Check ame detection probe.
Check ignition probe.
Check pump functionality.
Check that the drain tube is not clogged
or crimped.
Check Air pressure sensor connection.
Check fan functionality.
Check for ue blockage.
Check APS device.
Check fan functionality.
Check for ue blockage.
Check circulating air blower
functionality.
Check for ue restriction.
Check thermostat functionality.Red LED permanently ON
Check temperature sensor
connection.
32084-1-0713 Page 37
MAINTENANCE & SERVICE
RECOMMENDED MAINTENANCE
FREQUENCY OF MAINTENANCE
MAINTENANCE ITEM
Verify the area is free from combustible materials. See clearances on
page 17.
Verify the combustion and ventilation air is not restricted. X X
Verify the ue and inlet pipes do not have any cracks or holes. X
Verify burner ame. X
Clean the blower compartment X
Clean the burner. X
Verify the condensate system is clean and leak free. X
Clean the Filter X X
Winterization
The UltraSaver should be inspected and serviced annually by a qualied service person. This will ensure that the wall furnace is operating
safely and efciently. Should you suspect any abnormal operation, contact a service person that has been trained to service this product.
MONTHLY BY HOME-
OWNER
X X
ANNUALLY BY
SERVICE PERSON
As Needed (determined by
weather)
Maintenance for the Homeowner
Removing the Front Panel
It may become necessary to remove the front panel of the appliance to remove dropped or fallen objects.
Remove the front panel by lifting up then pulling out. Replace the
panel by reversing this step.
WARNING
FOR YOUR SAFETY, TURN OFF POWER TO APPLIANCE.
WARNING
Do not operate this appliance without the front panel.
Cleaning the Filter
The lter is located on the back of the wall furnace. To clean the
lter, rst open the lter cover on the back of the wall furnace. See
Figure 60.
Next, remove the lter from the wall furnace by lifting it up and out.
See Figure 61.
Figure 61
The lter may be rinsed with water or blown clean with compressed
air. Allow the lter to dry completely before reinstalling it.
Figure 60
32084-1-0713Page 38
MAINTENANCE & SERVICE
Maintenance for the Service Person
Circulating Air Blower
The circulating air blower should be checked and cleaned annu-
ally by a qualied service person to ensure that your appliance is
operating efciently. Any dirt or lint can affect the operation of the
blower.
Heat Exchanger
The heat exchanger is located on the right side of the wall furnace.
The heat exchanger should be inspected and cleaned annually by
a qualied service person.
Winterization
If the wall furnace is exposed to below freezing temperatures the
condensate system water trap will need to be winterized to prevent
damage to the wall furnace.
1. Remove the front cover assembly by carefully lifting up and
then pulling out away from the wall furnace.
2. Remove the front louver assembly by removing the four
screws (two each end) securing it to the outer casing.
3. Turn off the wall furnace’s main power switch.
4. Remove the clear hose from the front drain tap on the inducer
housing. See Figure 62.
5. Drain the end into a container. Make sure there are no sags or
kinks in the hose that could prevent draining. See Figure 63.
6. Replace the hose onto the inducer housing when all the condensate has been drained.
7. Replace all panels.
Figure 62
Figure 63
32084-1-0713 Page 39
PARTS LIST
WARNING
Use only manufacturer’s replacement parts. Use of any other parts could cause injury or death.
INDEX
NO.
1 31544 31544 REAR SHROUD
2 31842 31842 OUTER CASING ASSEMBLY
3 R11623 R11623 LABEL, CONTROL DISPLAY
4 31839 31839 OUTER FRONT ASSEMBLY
5 31545 31545 AIR FILTER DOOR
6 R11645 R11646 FILTER
7 31840 31840 LOUVER ASSEMBLY
8 R11609 R11656 CIRCULATING AIR MOTOR
9 31526 31526 BLOWER MOTOR BRACKET
10 R11610 R11652 BLOWER WHEEL
11 31527 31527 BLOWER BEARING BRACKET
12 31850 31784
13 32266 32267 HEAT EXCHANGER ASSEMBLY
14 R11611 R11611 INDUCER ASSEMBLY
15 R11651 R11651 FLUE ADAPTER
16 31549 N/A AIR BAFFLE
17 31550 31550 INNER FRONT COVER
18 R11189 R11189 DISPLAY PANEL WITH CABLE
19 31517 31517 CONTROL PLATE
20 R11284 R11284 CONTROL PANEL
21 31518 31518 CONTROL COVER PLATE
22 R2541 R2541
23 R11603 R11603 THERMISTER ASSEMBLY
24 R11195 R11195 TRANSDUCER
25 30102 30102 TRANSDUCER BRACKET
26 R11391 R11391 PRESSURE SWITCH
27 R2522 R2522 ON/OFF SWITCH
28 R11620 R11620
29 R11619 R11619
PART NO.
PVS18 PVS35
DESCRIPTION
BLOWER ASSEMBLY
(INCLUDES #8, 9, 10 AND 11)
BURNER
(2 REQ’D FOR PVS35 UNITS)
TUBING, FLUE ADAPTER TO
TRAP
TUBING, COLLECTOR BOX TO
TRAP
INDEX
NO.
30 R11618 R11618 TUBING, INDUCER TO TRAP
31 R11617 R11617 CONDENSATE TRAP
32 31540 31540 CONDENSATE TRAP BRACKET
33 30376 30376 VALVE SWITCH BRACKET
34 32268 32268 VALVE ASSEMBLY - NAT
34 32269 32269 VALVE ASSEMBLY - LP
35 R11605 R11605 HOT SURFACE IGNITOR
36 R2543 R2543 FLAME SENSOR
37 R11673 R11673 LIMIT SWITCH, EXCHANGE
38 R10961 R10961 FLEX LINE
39 R11607 R11607 VIEWING WINDOW
40 32270 32271
41 R11606 R11606 MANIFOLD GROMMET
42 31569 31569
43 R11571 R11571 MANIFOLD ASSEMBLY
44 P88135 P88135
44 P8847 P8847
45 R11599 N/A HEX PLUG
46 R11644 R11644 LIMIT SWITCH, INDUCER
47 R11732 R11732 FITTING, BARBED 90
N/S R11512 R11512 WIRE HARNESS, MAIN
N/S R11602 R11602 WIRE HARNESS, POWER
N/S R11601 R11601 CORD SET
N/S R10442 R10442 LEVELING BOLTS (4 REQ’D)
N/S R11649 R11649 DRAIN TUBE
N/S R11283 R11283
N/S - Not Shown
Important
All correspondence regarding repair and service should refer to
complete Model Number, Serial Number and type of gas.
PART NO.
PVS18 PVS35
DESCRIPTION
BURNER COMPARTMENT
WITH GASKETS
BURNER / MANIFOLD
SUPPORT BRACKET
ORIFICE - LP
(2 REQ’D FOR PVS35 UNITS)
ORIFICE - NAT
(2 REQ’D FOR PVS35 UNITS)
TERMINAL CONNECTOR - LP
ONLY
32084-1-0713Page 40
EXPLODED VIEW
32084-1-0713 Page 41
MASTER PARTS DISTRIBUTOR LIST
To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.
com. To provide warranty service, your dealer will need your name and address, purchase date and serial number, and the
nature of the problem with the unit.
To Order Parts After the Warranty Period, please contact your dealer or one of the Master Parts Distributors listed below.
This list changes from time to time. For the current list, please click on the Master Parts button at www.empirecomfort.com.
Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered Original
Equipment repair parts for Heaters, Grills, and Fireplaces manufactured by Empire Comfort Systems Inc.
Dey Distributing
1401 Willow Lake Boulevard
Vadnais Heights, MN 55101
Phone: 651-490-9191
Toll Free: 800-397-1339
Website: www.deydistributing.com
Parts: Heater, Hearth and Grills
East Coast Energy Products
10 East Route 36
West Long Branch, NJ 07764
Phone: 732-870-8809
Toll Free: 800-755-8809
Fax: 732-870-8811
Website: www.eastcoastenergy.com
Parts: Heater, Hearth and Grills
Victor Division of F. W. Webb Company
200 Locust Street
Hartford, CT 06114
Phone: 860-722-2433
Toll Free: 800-243-9360
Fax: 860-293-0479
Toll Free Fax: 800-274-2004
Websites: www.fwwebb.com & www.victormfg.com
Parts: Heater, Hearth and Grills
Able Distributors
2501 North Central Avenue
Chicago, IL 60639
Phone: 773-889-5555
Toll Free: 800-880-2253
Fax: 773-466-1118
Website: www.abledistributors.com
Parts: Heater
HOW TO ORDER REPAIR PARTS
Parts Not Under Warranty
Parts can be ordered through your Service Person, Dealer, or a Master Parts Distributor. See this page for the Master Parts Distributors list. For best results, the service person or dealer should order parts through the distributor. Parts can be shipped directly to the
service person/dealer.
Warranty Parts
Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is required for
warranty parts.
All parts listed in the Parts List have a Part Number. When ordering parts, rst obtain the Model Number and Serial Number from the
name plate on your equipment. Then determine the Part Number (not the Index Number) and the Description of each part from the following illustration and part list. Be sure to give all this information . . .
Appliance Model Number Part Description
Appliance Serial Number Part Number
Type of Gas (Propane or Natural)
Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store.
Shipments contingent upon strikes, res and all causes beyond our control.
32084-1-0713Page 42
WARRANTY
Empire Comfort Systems Inc. warranties this space heating product to be free from defects at the time of purchase and for
the periods specied below. Space heating products must be installed by a qualied technician and must be maintained
and operated safely, in accordance with the instructions in the owner’s manual. This warranty applies to the original pur-
chaser only and is not transferable. All warranty repairs must be accomplished by a qualied gas appliance technician.
Limited Ten-Year Parts Warranty – Combustion Chamber
Empire promises to the owner that if the combustion chamber (see parts list) fails because of defective workmanship or material with ten years from the date of purchase, Empire will repair or replace at Empire’s option.
Limited Five-Year Parts Warranty – All Other Components (Except Thermostats)
Should any part fail because of defective workmanship or material within ve years from the date of purchase,
Empire will repair or replace at Empire’s option.
Limited Two-Year Labor Warranty – All Components (Except Thermostats)
Within two years from the date of purchase, Empire will pay reasonable labor to have defects repaired at Empire’s option.
Limited One-Year Parts Warranty – Remote Controls, Thermostats
Should any remote control or thermostat fail because of defective workmanship within one year from the date of
purchase, Empire will repair or replace at Empire’s option.
Duties Of The Owner
The appliance must be installed by the selling dealer or his designated installer and operated in accordance with
the instructions furnished with the appliance.
A bill of sale, cancelled check, or payment record should be kept to verify purchase date and establish warranty
period.
Ready access to the appliance for service.
What Is Not Covered
Damages that might result from the use, misuse, or improper installation of this appliance.
Travel, diagnostic costs and freight charges on warranted parts to and from the factory.
Claims that do not involve defective workmanship or materials.
Unauthorized service or parts replacements.
Removal and reinstallation cost.
Inoperable due to improper or lack of maintenance.
How To Get Service
To make a claim under this warranty, please have your receipt available and contact your installing dealer. Provide
the dealer with the model number, serial number, type of gas, and purchase verication. The installing dealer is responsible for providing service and will contact the factory to initiate any warranted parts replacements. Empire will make
replacement parts available at the factory. Shipping expenses are not covered.
If, after contacting your Empire dealer, service received has not been satisfactory, contact: Consumer Relations
Department, Empire Comfort Systems Inc., PO Box 529, Belleville, Illinois 62222, or send an e-mail to info@empirecomfort.com with “Consumer Relations” in the subject line.
Your Rights Under State Law
This warranty gives your specic legal rights, and you may also have other rights, which vary from state to state.
32084-1-0713 Page 43
Empire Comfort Systems Inc.
918 Freeburg Ave. Belleville, IL 62220
EMPIRE
EMPIRE
Comfort Systems
If you have a general question about our products, please e-mail us
at info@empirecomfort.com.
If you have a service or repair question, please contact your dealer.
www.empirecomfort.com
32084-1-0713Page 44
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