Empire Comfort Systems VF24FP3-1, VF24FP2-1 User Manual

INSTALLATION INSTRUCTIONS

AND

OWNER'S MANUAL

The Vail Vent-Free Gas Fireplaces

This appliance may be installed in an aftermar­ket, permanently located, manufactured (mobile)
home, where not prohibited by local codes.

This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases.

WARNING: If the information in these instruc­tions are not followed exactly, a fire or explosion
may result causing property damage, personal
injury or loss of life.

— Do not store or use gasoline or other flamma-

ble vapors and liquids in the vicinity of this or
any other appliance.

— WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do not
use any phone in your building.

• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas suppli­er’s instructions.

• If you cannot reach your gas supplier, call
the fire department.

— Installation and service must be performed by

a qualified installer, service agency or the gas
supplier.

UNVENTED

GAS FIREPLACE

MODELS
VF24FP2-1
VF24FP3-1

EFFECTIVE DATE

AUGUST 2006

Installer: Leave this manual with the appli-

ance.

Consumer: Retain this manual for future refer-

ence.

This is an unvented gas-fired heater. It uses air
(oxygen) from the room in which it is installed.
Provisions for adequate combustion and ventila­tion air must be provided. Refer to page 6.

WARNING: If not installed, operated and main­tained in accordance with the manufacturer's in­structions, this product could expose you to sub­stances in fuel or from fuel combustion which can
cause death or serious illness.

WATER VAPOR: A BY-PRODUCT OF
UNVENTED ROOM HEATERS
Water vapor is a by-product of gas combustion.
An unvented room heater produces approximate­ly one (1) ounce (30ml) of water for every 1,000
BTU's (.3KW's) of gas input per hour. Refer to
page 6.

Page 120248-2-0806

TABLE OF CONTENTS

SECTION PAGE

Important Safety Information ................................................................................................................... 3

Safety Information for Users of LP Gas ....................................................................................................

Introduction ................................................................................................................................................ 5

Specifications .............................................................................................................................................

Water Vapor: A By-Product of Unvented Room Heaters ...........................................................................

Provisions for Adequate Combustion and Ventilation Air .....................................................................

Gas Supply ................................................................................................................................................. 8

Clearances .................................................................................................................................................. 9

Combustible Material ................................................................................................................................ 9

Installation of Fireplace Into Mantel ........................................................................................................ 10

Built-In Fireplace Installation .................................................................................................................. 11

Log Placement .......................................................................................................................................... 12

Placement of Glowing Embers ( Rock Wool) ..........................................................................................

Operation Instructions/Flame Appearance ...............................................................................................

VF24FP3-1 Lighting Instructions ............................................................................................................ 13

4

6

6

6-7

12

12

VF24FP2-1 Lighting Instructions ............................................................................................................ 14

Pilot Flame Characteristics ................................................................................................................ 15-16

Main Burner and Thermostat Operation ..................................................................................................

VF24FP2-1 Conversion to 10,000 BTU's for Bedroom Installation ....................................................... 16

Wiring ......................................................................................................................................................

Troubleshooting .......................................................................................................................................

Parts List .................................................................................................................................................. 19

How to Order Repair Parts ....................................................................................................................... 19

Parts View ................................................................................................................................................

Optional Brick Liner Installation Instructions ......................................................................................... 21

Optional Blower Installation Instructions .......................................................................................... 22-25

Parts List and Parts View for Optional Trim Kits ....................................................................................

Service Notes ........................................................................................................................................... 27

16

17

18

20

26

Page 2 20248-2-0806

IMPORTANT SAFETY INFORMATION

THIS IS A HEATING APPLIANCE

• An unvented room heater having an input rating of
more than 6,000 Btu per hour shall not be installed in a
bathroom.

• An unvented room heater having an input rating of
more than 10,000 Btu per hour shall not be installed in
a bedroom or bathroom.

• Due to high temperatures, the appliance should be located
out of traffic and away from furniture and draperies.

• Children and adults should be alerted to the hazard of
high surface temperature and should stay away to avoid
burns or clothing ignition.

• Young children should be carefully supervised when they
are in the same room with the appliance.

• Do not place clothing or other flammable material on or
near the appliance.

• Installation and repair should be done by a QUALIFIED
SERVICE PERSON. This appliance should be inspected
before use and at least annually by a professional service
person. More frequent cleaning may be required due to
excessive lint from carpeting, bedding materials, etc. It
is imperative that control compartments, burners and
circulating air passageways of the appliance be kept
clean.

• DO NOT use this fireplace if any part has been under
water. Immediately call a qualified service technician
to inspect the fireplace and to replace any part of the
control system and any gas control which has been under
water.

• You must operate fireplace with fireplace screen closed in
place. Do not close glass doors while operating heater.

• Do not place trash, logs or other articles on the log set
during operation.

• During manufacturing, fabricating and shipping, various
components of this appliance are treated with certain
oils, films or bonding agents. These bonding agents are
not harmful but may produce annoying smoke and
smells as they are burned off during initial operation of
the appliance. This is a normal temporary occurrence.
A window should be opened during the initial bake out
period.

• Correct installation of the ceramic fiber logs, proper
location of the fireplace and annual cleaning are necessary
to avoid potential problems with sooting. Sooting, resulting
from improper installation or operation, can settle on
surfaces outside the fireplace. See instructions for proper
installation.

• WARNING: Do not allow fans to blow directly into
the fireplace. Avoid any drafts that alter burner flame
patterns.

• WARNING: Do not use a blower insert, heat exchanger
insert or other accessory not approved for use with this
heater.

• WARNING! This fireplace needs fresh air for ventilation
to operate properly. This fireplace has an ODS (oxygen
depletion sensor) which will shut off the fireplace if
adequate fresh air is not available.

• Keep appliance area clear and free from combustible
materials, gasoline and other flammable vapors and
liquids.

WARNING

When used without adequate combustion and ventilation air,
heater may give off CARBON MONOXIDE, an odorless,
poisonous gas.

Do not install heater until all necessary provisions are
made for combustion and ventilation air. Consult the writ­ten instructions provided with the heater for information
concerning combustion and ventilation air. In the absence
of instructions, refer to the National Fuel Gas Code, ANSI
Z223.1, Section 5.3 or applicable local codes.

This heater is equipped with a PILOT LIGHT SAFETY
SYSTEM designed to turn off the heater if not enough fresh
air is available.

DO NOT TAMPER WITH PILOT LIGHT SAFETY
SYSTEM!

If heater shuts off, do not relight until you provide fresh air.

If heater keeps shutting off, have it serviced. Keep burner and
control compartment clean.

CARBON MONOXIDE POISONING MAY LEAD TO
DEATH.

Early signs of carbon monoxide poisoning resemble the flu,
with headache, dizziness and/or nausea. If you have these signs,
heater may not be working properly. Get fresh air at once!
Have heater serviced.

Some people — pregnant women, persons with heart or lung
disease, anemia, those under the influence of alcohol , those at
high altitudes — are more affected by carbon monoxide than
others.

The pilot light safety system senses the depletion of oxygen at its
location. If this heater is installed in a structure having a high
vertical dimension, the possibility exists that the oxygen supply
at the higher levels will be less than that at the heater. In this type
of application, a fan to circulate the structure air will minimize
this effect. The use of this fan will also improve the comfort level
in the structure. When a fan is used to circulate air, it should be
located so that the air flow is not directed at the burner.

Page 320248-2-0806

SAFETY INFORMATION FOR USERS OF LP-GAS

Propane (LP-Gas) is a flammable gas which can cause fires
and explosions. In its natural state, propane is odorless and
colorless. You may not know all the following safety precau
tions which can protect both you and your family from an
accident. Read them carefully now, then review them point

LP-GAS WARNING ODOR

If a gas leak happens, you should be able to smell the gas because of the odorant put in the LP-Gas.

That's your signal to go into immediate action!

• Do not operate electric switches, light matches, use your
phone. Do not do anything that could ignite the gas.

• Get everyone out of the building, vehicle, trailer, or area. Do
that IMMEDIATELY.

• Close all gas tank or cylinder supply valves.

• LP-Gas is heavier than air and may settle in low areas such
as basements. When you have reason to suspect a gas leak,
keep out of basements and other low areas. Stay out until
firefighters declare them to be safe.

NO ODOR DETECTED - ODOR FADE

Some people cannot smell well. Some people cannot smell the
odor of the chemical put into the gas. You must find out if you
can smell the odorant in propane. Smoking can decrease your

ability to smell. Being around an odor for a time can affect your
sensitivity or ability to detect that odor. Sometimes other odors
in the area mask the gas odor. People may not smell the gas odor
or their minds are on something else. Thinking about smelling a
gas odor can make it easier to smell.

The odorant in LP-gas is colorless, and it can fade under some
circumstances. For example, if there is an underground leak, the

movement of the gas through soil can filter the odorant. Odorants
in LP-Gas also are subject to oxidation. This fading can occur if

by point with the members of your household. Someday
when there may not be a minute to lose, everyone's safety
will depend on knowing exactly what to do. If, after read

­ing the following information, you feel you still need more
information, please contact your gas supplier.

• Use your neighbor's phone and call a trained LP-Gas service
person and the fire department. Even though you may not
continue to smell gas, do not turn on the gas again. Do not
re-enter the building, vehicle, trailer, or area.

• Finally, let the service man and firefighters check for escaped
gas. Have them air out the area before you return. Properly
trained LP-Gas service people should repair the leak, then
check and relight the gas appliance for you.

there is rust inside the storage tank or in iron gas pipes.

The odorant in escaped gas can adsorb or absorb onto or into
walls, masonry and other materials and fabrics in a room. That
will take some of the odorant out of the gas, reducing its odor
intensity.

LP-Gas may stratify in a closed area, and the odor intensity
could vary at different levels. Since it is heavier than air, there
may be more odor at lower levels. Always be sensitive to the
slightest gas odor. If you detect any odor, treat it as a serious
leak. Immediately go into action as instructed earlier.

-

SOME POINTS TO REMEMBER

• Learn to recognize the odor of LP-gas. Your local LP-Gas
Dealer can give you a "Scratch and Sniff" pamphlet. Use it
to find out what the propane odor smells like. If you suspect
that your LP-Gas has a weak or abnormal odor, call your
LP-Gas Dealer.

• If you are not qualified, do not light pilot lights, perform
service, or make adjustments to appliances on the LP-Gas
system. If you are qualified, consciously think about the
odor of LP-Gas prior to and while lighting pilot lights or
performing service or making adjustments.

• Sometimes a basement or a closed-up house has a musty
smell that can cover up the LP-Gas odor. Do not try to light
pilot lights, perform service, or make adjustments in an area
where the conditions are such that you may not detect the
odor if there has been a leak of LP-Gas.

• Odor fade, due to oxidation by rust or adsorption on walls
of new cylinders and tanks, is possible. Therefore, people
should be particularly alert and careful when new tanks or
cylinders are placed in service. Odor fade can occur in new
tanks, or reinstalled old tanks, if they are filled and allowed

Page 4 20248-2-0806

to set too long before refilling. Cylinders and tanks which
have been out of service for a time may develop internal rust
which will cause odor fade. If such conditions are suspected
to exist, a periodic sniff test of the gas is advisable. If you

have any question about the gas odor, call your
dealer. A periodic sniff test of the LP-gas is a good safety
measure under any condition.

• If, at any time, you do not smell the LP-Gas odorant and you
think you should, assume you have a leak. Then take the same
immediate action recommended above for the occasion when
you do detect the odorized LP-Gas.

• If you experience a complete "gas out," (the container is un
der no vapor pressure), turn the tank valve off immediately.
If the container valve is left on, the container may draw in
some air through openings such as pilot light orifices. If this
occurs, some new internal rusting could occur. If the valve is
left open, then treat the container as a new tank. Always be
sure your container is under vapor pressure by turning it off
at the container before it goes completely empty or having
it refilled before it is completely empty.

LP-gas

-

INTRODUCTION

Instructions to Installer

1. Installer must leave instruction manual with owner after
installation.

2. Installer must have owner fill out and mail warranty card supplied
with unvented room heater.

3. Installer should show owner how to start and operate unvented
room heater.

Always consult your local Building Department regarding regu
lations, codes or ordinances which apply to the installation of an
unvented room heater.

This appliance may be installed in an aftermarket* manufactured
(mobile) home, where not prohibited by state or local codes.

*Aftermarket: Completion of sale, not for purpose of resale, from

the manufacturer.

This appliance is only for use with the type of gas indicated on
the rating plate. This appliance is not convertible for use with
other gases.

Well Head Gas Installations

Some natural gas utilities use "well head" gas. This may affect the
Btu output of the unit. Contact the gas company for the heating
value. Contact the manufacturer or your gas company before
changing spud/orifice size.

WARNING: ANY CHANGE TO THIS HEATER OR ITS
CONTROLS CAN BE DANGEROUS.

Improper installation or use of the heater can cause seri
ous injury or death from fire, burns, explosion or carbon
monoxide poisoning.

Operation

This unvented fireplace requires no outside venting. This unvented
fireplace is designed for vent-free operation with flue damper
closed. State and local codes in some areas prohibit the use of
unvented fireplace.

VF24FP3-1, Millivolt controls

The valve regulator controls the burner pressure which should be
checked at the pressure test point. Turn captured screw counter
clockwise 2 or 3 turns and then place tubing to pressure gauge over
test point (Use test point “A” closest to control knob). After taking
pressure reading, be sure and turn captured screw clockwise firmly
to re-seal. Do not over torque. Check for gas leaks.

Millivolt System, VF24FP3-1

When you ignite the pilot, the thermocouple produces millivolts
(electrical current) which energizes the magnet in the gas valve.
After 30 seconds to 1 minute time period you can release the gas
control knob and the pilot will stay ON. Allow your pilot flame to
operate an additional one (1) to two (2) minutes before you turn the
gas control knob from the PILOT position to the ON position. This
time period allows the millivolts (electrical current) to build-up to
a sufficient level allowing the gas control to operate properly.

WARNING: This appliance is equipped for (natural gas or propane)
gas. Field conversion is not permitted.

General Information

This series is design certified in accordance with American National
Standard Z21.11.2 by the Canadian Standards Association as an
Unvented Room Heater and should be installed according to these

-

instructions.

Any alteration of the original design, installed other than as
shown in these instructions or use with a type of gas not shown
on the rating plate is the responsibility of the person and com
pany making the change.

Important

All correspondence should refer to complete Model Number, Serial
Number and type of gas.

-

Attention: During initial use of ceramic log you will detect an
odor as the ceramic log is cured. Also, during the curing process
the ceramic log will burn with a yellow flame.

Notice: During initial firing of this unit, its paint will bake out, and
smoke will occur. To prevent triggering of smoke alarms, ventilate
the room in which the unit is installed.

Installation on Rugs and Tile

If this appliance is installed directly on carpeting, tile or other
combustible material other than wood flooring the appliance shall
be installed on a metal or wood panel extending the full width and
depth of the appliance.

The base referred to above does not mean the fire-proof base as
used on wood stoves. The protection is for rugs that are extremely
thick and light colored tile.

Solid-fuels shall not be burned in a masonry or UL 127 factory-
built fireplace in which an unvented room heater is installed.

Qualified Installing Agency

Installation and replacement of gas piping, gas utilization equip
ment or accessories and repair and servicing of equipment shall
be performed only by a qualified agency. The term "qualified
agency" means any individual, firm, corporation or company which
either in person or through a representative is engaged in and is
responsible for (a) the installation or replacement of gas piping or
(b) the connection, installation, repair or servicing of equipment,
who is experienced in such work, familiar with all precautions re
quired and has complied with all the requirements of the authority
having jurisdiction.

State of Massachusetts: The installation must be made by a
licensed plumber or gas fitter in the Commonwealth of Mas
sachusetts.

Sellers of unvented propane or natural gas-fired supplemental
room heaters shall provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.

In the State of Massachusetts, unvented propane and natural
gas-fired space heaters shall be prohibited in bedrooms and
bathrooms.

The installation must conform with local codes or, in the absence
of local codes, with the National Fuel Gas Code, ANSI Z223.1.*

*Available from the American National Standards Institute, Inc. 1430 Broadway,
New York, N.Y. 10018.

High Altitudes

For altitudes/elevations above 2,000 feet (610m), ratings should be
reduced at the rate of 4 percent for each 1,000 feet (305m) above
sea level. Contact the manufacturer or your gas company before
changing spud/orifice size.

WARNING: Failure to keep the primary air opening(s)
of the burner(s) clean may result in sooting and property
damage.

-

-

-

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Page 520248-2-0806

SPECIFICATIONS

Model

VF24FP3-1 VF24FP2-1

Input Maximum 20,000 20,000/10,000

Minimum 14,000 7,000/7,000

Fireplace Dimensions

Height 26 3/8" 26 3/8"

Depth 10 7/8" 10 7/8"

Front Width 22 5/8" 22 5/8"

Rear Width 17 1/4" 17 1/4"

Gas Inlet 3/8" 3/8"

Accessories

VFS-BK Automatic Blower

EHL-24-1 Brick Liner

VPP1A-22 Aged Brick Liner

VPF24BR Brass Trim Kit

VPF24SS Stainless Steel Trim Kit

VPF24HP Hammered Pewter Trim Kit

Accessories for VF24FP3-1 Only

FRBC-1 Battery Operated Remote Control

FRBTC-1 Battery Operated Remote Control w/Thermostat

FREC-1 Electric Remote Control

FWS-1 Wall Switch

TMV Wall Thermostat, Millivolt - Reed Switch

TRW Wireless Remote Wall Thermostat

WATER VAPOR: A BY-PRODUCT OF UNVENTED ROOM HEATERS

Water vapor is a by-product of gas combustion. An unvented room
heater produces approximately one (1) ounce (30ml) of water for
every 1,000 BTU's (.3KW's) of gas input per hour. .

Unvented room heaters are recommended as supplemental heat (a
room) rather than a primary heat source (an entire house). In most
supplemental heat applications, the water vapor does not create a
problem. In most applications, the water vapor enhances the low
humidity atmosphere experienced during cold weather.

The following steps will help insure that water vapor does not
become a problem.

1. Be sure the heater is sized properly for the application, including
ample combustion air and circulation air.

2. If high humidity is experienced, a dehumidifier may be used to
help lower the water vapor content of the air.

3. Do not use an unvented room heater as the primary heat
source.

PROVISIONS FOR ADEQUATE COMBUSTION & VENTILATION AIR

This heater shall not be installed in a confined space or unusually
tight construction unless provisions are provided for adequate
combustion and ventilation air.

The National Fuel Gas Code defines a confined space as a space
whose volume is less than 50 cubic feet per 1,000 Btu per hour

3

per kw) of the aggregate input rating of all appliances

(4.8m
installed in that space and an unconfined space as a space whose
volume is not less than 50 cubic feet per 1,000 Btu per hour (4.8 m3
per kw) of the aggregate input rating of all appliances installed in
that space. Rooms communicating directly with the space in which
the appliances are installed, through openings not furnished with
doors, are considered a part of the unconfined space.

Unusually Tight Construction

The air that leaks around doors and windows may provide enough
fresh air for combustion and ventilation. However, in buildings of
unusually tight construction, you must provide additional fresh
air.
Unusually tight construction is defined as construction

where:

a. Walls and ceilings exposed to the outside atmosphere have

a continuous water vapor retarder with a rating of one perm
or less with openings gasketed or sealed, and

b. Weatherstripping has been added on openable windows and

doors, and

c. Caulking or sealants are applied to areas such as joints

around window and door frames, between sole plates and
floors, between wall-ceiling joints, between wall panels, at

penetrations for plumbing, electrical, and gas lines, and at
other openings.

If your home meets all of the three criteria above, you must provide

additional fresh air. See “Ventilation Air From Outdoors,”
page 7.

Determining if You Have a Confined or Unconfined Space

Use this worksheet to determine if you have a confined or unconfined
space.

Space: Includes the room in which you will install heater plus any
adjoining rooms with doorless passageways or ventilation grills
between the rooms.

1. Determine the volume of the space (length x width x height).

Length x Width x Height =

cu. ft. (volume of

space)

Example: Space size 16 ft. (length) x 10 ft. (width) x 8 ft. (ceiling

height) = 1,280 cu. ft. (volume of space)

If additional ventilation to adjoining room is supplied with grills

or openings, add the volume of these rooms to the total volume
of the space.

2. Divide the space volume by 50 cubic feet to determine the
maximum BTU/Hr the space can support.

(volume of space) ÷ 50 cu. ft. = (maximum

BTU/Hr the space can support)

Example: 1,280 cu. ft. (volume of space) ÷ 50 cu. ft. = 25.6 or

25,600 (maximum BTU/Hr the space can support)

Page 6 20248-2-0806

3. Add the BTU/Hr of all fuel burning appliances in the space.

Vent-free heater

BTU/Hr
Gas water heater BTU/Hr
Gas furnace BTU/Hr
Vented gas heater BTU/Hr
Gas fireplace logs BTU/Hr
Other gas appliances* + BTU/Hr
Total = BTU/Hr

Example: Vented gas heater 20,000 BTU/Hr
Vent-free heater + 18,000 BTU/Hr
Total = 38,000 BTU/Hr

*Do not include direct-vent gas appliances. Direct vent draws

combustion air from the outdoors and vents to the outdoors.

4. Compare the maximum BTU/Hr the space can support with the
actual amount of BTU/Hr used.

BTU/Hr (maximum the space can support)
BTU/Hr (actual amount of BTU/Hr used)

Example:
25,600 BTU/Hr (maximum the space can support)
38,000 BTU/Hr (actual amount of BTU/Hr used)

Warning: If the area in which the heater may be operated is smaller
than that defined as an unconfined space or if the building is of
unusually tight construction, provide adequate combustion and
ventilation air by one of the methods described in the National Fuel
Gas Code, ANSI Z223.1, Section 5.3 or applicable local codes.

The space in the above example is a confined space because the
actual BTU/Hr used is more than the maximum BTU/HR the space
can support. You must provide additional fresh air. Your options
are as follows:
A. Rework worksheet, adding the space of an adjoining room. If

the extra space provides an unconfined space, remove door to
adjoining room or add ventilation grills between rooms. See

Ventilation Air From Inside Building.

B. Vent room directly to the outdoors. See Ventilation Air From

Outdoors.

C. Install a lower BTU/Hr heater, if lower BTU/Hr size makes

room unconfined.

If the actual BTU/Hr used is less than the maximum BTU/Hr the
space can support, the space is an unconfined space. You will need
no additional fresh air ventilation.

Figure 1

WARNING: Rework worksheet, adding the space of the
adjoining unconfined space. The combined spaces must have
enough fresh air to supply all appliances in both spaces.

Ventilation Air From Outdoors

Provide extra fresh air by using ventilation grills or ducts. You must
provide two permanent openings: one within 12" of the ceiling
and one with 12" of the floor. Connect these items directly to the
outdoors or spaces open to the outdoors. These spaces include
attics and crawl spaces. In most cases for direct communication
with the outdoors or direct communication through a vertical duct
a free area opening of one square inch per 4,000 BTU/HR of heater
input rating for each grill. If a horizontal duct is used, a grill free
area or duct opening shall have a free area opening of one square
inch per 2,000 BTU/HR for each grill. Follow the National Fuel

Code NFPA 54/ANSI Z223.1, Section 5.3 Air for Combustion and
Ventilation

for required size of ventilation grills or ducts.

IMPORTANT: Do not provide openings for inlet or outlet air
into attic if attic has a thermostat-controlled power vent. Heated
air entering the attic will activate the power vent.

WARNING: You must provide additional ventilation air
in a confined space.

VENTILATION AIR

Ventilation Air From Inside Building

This fresh air would come from an adjoining unconfined space.
When ventilating to an adjoining unconfined space, you must
provide two permanent openings: one within 12" of the ceiling
and one within 12" of the floor on the wall connecting the two
spaces (see options 1 and 2, Figure 1). You can also remove door
into adjoining room (see option 3, Figure 1). Each ventilation grill
or opening shall have a minimum free area of one square inch per
1,000 BTU/HR of the total input rating of the gas equipment in
the confined space.

Figure 2

Page 720248-2-0806

GAS SUPPLY

Check all local codes for requirements, especially for the size and type of
gas supply line required.

Recommended Gas Pipe Diameter

Pipe Length Schedule 40 Pipe

Inside Diameter

Nat. L.P. Nat. L.P.

0-10 feet

0-3 meters

10-40 feet

4-12 meters

40-100 feet

13-30 meters

100-150 feet

31-46 meters

Note: Never use plastic pipe. Check to confirm whether your local codes
allow copper tubing or galvanized.

Note: Since some municipalities have additional local codes, it is always
best to consult your local authority and installation code.

Installing a New Main Gas Cock

Each appliance should have its own manual gas cock.
A manual main gas cock should be located in the vicinity of the unit. Where
none exists, or where its size or location is not adequate, contact your local
authorized installer for installation or relocation.

Compounds used on threaded joints of gas piping shall be resistant to the
action of liquefied petroleum gases. The gas lines must be checked for
leaks by the installer. This should be done with a soap solution watching
for bubbles on all exposed connections, and if unexposed, a pressure test
should be made.

Never use an exposed flame to check for leaks. Appliance must be
disconnected from piping at inlet of control valve and pipe capped or
plugged for pressure test. Never pressure test with appliance connected;
control valve will sustain damage!

A gas valve and ground joint union should be installed in the gas line upstream
of the gas control to aid in servicing. It is required by the National Fuel Gas
Code that a drip line be installed near the gas inlet. This should consist of
a vertical length of pipe tee connected into the gas line that is capped on
the bottom in which condensation and foreign particles may collect.

The use of the following gas connectors is recommended:
— ANS Z21.24 Appliance Connectors of Corrugated Metal Tubing and

Fittings

— ANS Z21.45 Assembled Flexible Appliance Connectors of Other

Than All-Metal Construction
The above connectors may be used if acceptable by the authority having
jurisdiction. The state of Massachusetts requires that a flexible appliance
connector cannot exceed three feet in length.

1/2”

12.7mm

1/2”

12.7mm

1/2”

12.7mm

3/4”

19mm

3/8”

9.5mm

1/2”

12.7mm

1/2”

12.7mm

1/2”

12.7mm

Tubing, Type L

Outside Diameter

1/2”

12.7mm

5/8”

15.9mm

3/4”

19mm

7/8”

22.2mm

3/8”

9.5mm

1/2”

12.7mm

1/2”

12.7mm

3/4”

19mm

system at test pressures in excess of 1/2 psig (3.5 kPa).

3. The appliance must be isolated from the gas supply piping system
by closing its individual manual shutoff valve during any pressure
testing of the gas supply piping system at test pressures equal to or
less than 1/2 psig (3.5 kPa).

Figure 3

Attention! If one of the above procedures results in pressures in excess

of 1/2 psig (14" w.c.) (3.5 kPa) on the appliance gas valve, it will result
in a hazardous condition.

Checking Manifold Pressure
VF24FP3-1 Natural gas will have a manifold pressure of approximately

3.5" w.c. (.871kPa) for maximum input or 1.7" w.c. (.423kPa) for minimum

input at the pressure regulator outlet with the inlet pressure to the pressure
regulator from a minimum of 5.0" w.c. (1.120kPa) for the purpose of input
adjustment to a maximum of 10.5" w.c. (2.614kPa).
gas will have a manifold pressure of approximately 6.0" w.c. (1.49kPa) at
the pressure regulator outlet with the inlet pressure to the pressure regulator
from a minimum of 7.0" w.c. (1.74kPa) for the purpose of input adjustment
to a maximum of 10.5" w.c. (2.615kPa).

VF24FP3-1 Propane gas will have a manifold pressure approximately

10.0"w.c. (2.49kPa) for maximum input or 6.3"w.c. (1.568kPa) for minimum

input at the pressure regulator outlet with the inlet pressure to the pressure
regulator from a minimum of 11.0"w.c. (2.739kPa) for the purpose of input
adjustment to a maximum of 13.0"w.c. (3.237kPa). VF24FP2-1 Propane
gas will have a manifold pressure approximately 10.0"w.c. (2.49kPa) at the
pressure regulator outlet with the inlet pressure to the pressure regulator
from a minimum of 11.0"w.c. (2.739kPa) for the purpose of input adjustment
to a maximum of 13.0"w.c. (3.237kPa).

VF24FP2-1 Natural

Pressure Testing of the Gas Supply System

1. To check the inlet pressure to the gas valve, a 1/8" (3mm) N.P.T.
plugged tapping, accessible for test gauge connection, must be
placed immediately upstream of the gas supply connection to the
appliance.

2. The appliance and its individual shutoff valve must be disconnected
from the gas supply piping system during any pressure testing of that

Page 8 20248-2-0806

30”

(762mm)

4”

(101mm)

CLEARANCES

Minimum Wall and Ceiling Clearances

Figure 4

This fireplace can be installed with zero (0") clearance to
combustible material.

When facing the front of the appliance the minimum clearances to
combustible construction (material) are the following:

1. Clearances from the right side or left side of the fireplace
opening to any combustible wall or material should not be
less than 4 inches.

2. Clearances from the top of the fireplace opening to the ceiling
should not be less than 30 inches.

Mantel Clearances for Built-in Installation

Figure 5

COMBUSTIBLE MATERIAL

Do not attach combustible material to the mantel of your fireplace.
This is a fire hazard.

No greeting cards, stockings or ornamentation of any type should
be placed on or attached to the fireplace. This is a heating appliance.
The flow of heat can ignite combustibles.

Figure 6

Figure 7

Page 920248-2-0806

INSTALLATION OF FIREPLACE INTO MANTEL

1. Position base approximately 5" from wall surface.

2. Attach nailing flange to fireplace top with two (2) 10 x 1/2"
screws.

3. Place fireplace on top of base.

4. Gas line connections must be made at this time. When facing
the fireplace the gas supply will enter on right-hand side. See
"Gas Supply" Page 8.

5. Place right mantel side against base. Insert dowels in breastboard
into right mantel side. Breastboard will rest on fireplace top
and in front of nailing flange.

Attention: Placing the breastboard in front of nailing flange

will secure the fireplace.

6. Place left mantel side against base. Insert dowels in breastboard
into left mantel side.

7. Use four (4) pre-drilled screw holes on back of breastboard to
secure breastboard to mantel sides with four (4) Phillips wood
screws.

8. Place mantel top onto mantel.

9. Installation of fireplace into mantel is completed.

Installation of Trim

1. Lower bottom louver.

2. Remove screen from fireplace.

3. Remove top louver from fireplace [two (2) Phillips screws].

4. Attach right and lift trim to fireplace. Use two (2) Phillips

screws for each side.

5. Attach trim top to fireplace with two (2) Phillips screws.

6. Reattach top louver to fireplace using two (2) Phillips

screws.

7. Reattach screen to fireplace.

8. Raise bottom louver.

Installing Fireplace in Mantel

Figure 9

Figure 8

Page 10 20248-2-0806

FLUS

H

INSTALLATION

PROJECTE

D

INSTALLATION

1” TO

6

” FRO

M

BACK

25m

m

TO

152m

m

ELECTRICAL
RECEPTACLE

26 3/4”

(680mm)

4” (102mm)
GAS SUPPL

Y

23 1/4” (591mm)

11 1/4”
(286mm)

BUILT-IN FIREPLACE INSTALLATION

Built-In Fireplace Installation

Built-in installation of this fireplace involves installing fireplace
into a framed-in enclosure. This makes the front of fireplace flush
with wall. If installing a mantel above the fireplace, you must follow
the clearances shown in Figure 5, page 9. Follow the instructions
below to install the fireplace in this manner.

Frame in rough opening. Use dimensions shown in Figure 10 for a
conventional rough opening. Use dimensions shown in Figure 11
for corner rough opening. Be sure to provide gas line for fireplace
and electrical power for VFS-BK optional blower assembly.

1. Attach two (2) nailing flanges to firebox sides with two (2) 10

x 1/2" screws for each nailing flange.

2. Gas line connections must be made at this time. When facing

the appliance the gas supply will enter on right-hand side. See
"Gas Supply" Page 8.

3. Insert fireplace into enclosure.

4. Attach nailing flanges to framing with a screw or nail.

5. Finished wall surface will be flush to the leading edge of fireplace

top and sides.

6. Installation of built-in fireplace is completed.

Installation of Trim

1. Lower bottom louver.

2. Remove screen from fireplace.

3. Remove top louver from fireplace [two (2) Phillips screws].

4. Attach right and lift trim to fireplace. Use two (2) Phillips screws

for each side.

5. Attach trim top to fireplace with two (2) Phillips screws.

6. Reattach top louver to fireplace using two (2) Phillips screws.

7. Reattach screen to fireplace.

8. Raise bottom louver.

Rough Opening for Installing in Corner

Figure 11

Rough Opening for Installing in Wall

Figure 10

Figure 12

Page 1120248-2-0806

LOG PLACEMENT

1. Place rear (#1) log onto two (2) pins on rear log support.

2. Place left, front (#2) log onto two (2) left, front pins on burner

pan.

3. Place right, front (#3) log onto two (2) right, front pins on

burner pan.

4. Place branch (#4) log onto two (2) pins on rear (#1) log.

Attention: Do not use Figure 13 to order logs. Refer to Page 19,
Parts list and Page 20, Parts View to order logs.

Refer to Figure 13 for the following warning.

Warning: Failure to position the parts in accordance with

this diagram or failure to use only parts specifically approved
with this heater may result in property damage or personal
injury.

PLACEMENT OF GLOWING EMBERS (ROCK WOOL)

Figure 13

Provided with the log set is a small bag of glowing embers (rock
wool) to be placed between logs on the flat metal surface of the
burner.

Placement of the embers (rock wool) is very individual and light
coverage of the areas indicated will provide your best effects. We
recommend separation of the rock wool by hand and make your
coverage as light and fluffy as possible.

Place just enough embers (rock wool) on the burner to obtain the
glow and a gold yellow flame.

Do not place rock wool over large ports in rear portion of burner.

A thin layer of rock wool should be placed under open space
between the right and left middle logs.

Rock wool sh ould not be placed in the area of the pilot
assembly.

OPERATION INSTRUCTIONS/FLAME APPEARANCE

Flames from the pilot (rear right back side of the pan burner) as
well as the main flame should be visually checked as the log set
is installed.

In normal operation at full rate after 10 to 15 minutes, the flame
appearance should be sets of yellow flames.

NOTE: all flames will be random by design, flame height will go
up and down.

Glowing embers (rock wool) can cover the pan burner in between
the front and middle logs, but very little is necessary to cover this
area. Excess ember material causes the yellow flame to become
orange and stringy. Apply just enough to obtain slow glow and a
gold, yellow flame.

Avoid any drafts that alter burner flame patterns. Do not allow fans
to blow directly into fireplace. Do not place a blower inside the
burner area of the firebox. Ceiling fans may create drafts that alter
flame patterns. Sooting and improper burning will result.

Replacement of loose material (glowing embers) must be purchased
from Empire Comfort Systems, Inc. Application of excess loose
material (glowing embers) may adversely affect performance of
the heater.

WARNING: All previously applied loose material must be removed
prior to reapplication.

Refer to Parts List, Page 19 to order loose material (rock wool).

Replacement Loose Material (glowing embers) Part Number

AVF24

Platinum Bright Embers PE-20-1

Note: A single layer of embers is to be used when applying Platinum
Bright Embers (alone or in combination with production embers)
to the burner.

During manufact uring, fabricating and shipping, various
components of this appliance are treated with certain oils, films or
bonding agents. These chemicals are not harmful, but may produce
annoying smoke and smells as they are burned off during the initial
operation of the appliance, possibly causing headaches or eye or
lung irritation. This is a normal and temporary occurrence.

The initial break-in operation should last 2-3 hours with the burner
at the highest setting. Provide maximum ventilation by opening
windows or doors to allow odors to dissipate. Any odors remaining
after this initial break-in will be slight and will disappear with
continued use.

This appliance must not be used with glass doors in the closed
position. This can lead to pilot outages and severe sooting outside
the fireplace.

15998

Page 12 20248-2-0806

VF24FP3-1 LIGHTING INSTRUCTIONS

FOR YOUR SAFETY READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a fire or explosion may result

causing property damage, personal injury or loss of life.

A. This appliance has a pilot which must be lighted by

hand. When lighting the pilot, follow these instructions
exactly.

B. BEFORE LIGHTING smell all around the appliance

area for gas. Be sure to smell next to the floor because
some gas is heavier than air and will settle on the floor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch;
do not use any phone in your building.

• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.

LIGHTING INSTRUCTIONS

1. STOP! Read the safety information label.

2. Make sure the manual shutoff valve is fully open.

3. This gas log set is equipped with an ignition device (piezo)
which lights the pilot. If piezo ignitor does not light the pilot,
refer to Step 7.

4. Turn gas control knob clockwise to the “OFF” posi­tion, set the thermostat to the lowest setting and turn ON/OFF
switch to OFF position.

5. Wait ten (10) minutes to clear out any gas. Then smell for gas,
including near the floor. If you smell gas STOP! Follow “B”
in the safety information label. If you do not smell gas, go to
the next step.

6. From OFF position, turn the gas control knob counterclock­wis e to “Pilot” position. Push in and hold control
knob for 5 seconds.

• If you cannot reach your gas supplier, call the fire
department.

C. Use only your hand to push in or turn the gas control

knob. Never use tools. If the knob will not push in or
turn by hand, don't try to repair it; call a qualified
service technician. Force or attempted repair may
result in a fire or explosion.

D. Do not use this appliance if any part has been under

water. Immediately call a qualified service technician
to inspect the appliance and to replace any part of the
control system and any gas control which has been
under water.

the probe is warming up. Release the control knob.

9. Turn gas control knob counterclockwise to the
“ON” position.

10. After the pilot has been lit for one minute, the burner can
be turned on. Turn the ON/OFF switch to “ON” position
or adjust thermostat to desired setting.

11. If the gas logs will not operate, follow the instructions “To
Turn Off Gas To Appliance” and call your service technician
or gas supplier.

Wait 30 seconds before readjusting the heater when the control
knob has been turned down to a lower setting.

PIEZO
IGNITOR

7. With the control knob pushed in, repeatedly push the piezo
ignitor button until pilot is lit (or use a match to light pilot).

8. Continue pushing the control knob in for a further 60 seconds
to prevent the flame detector from shutting off the gas while

TO TURN OFF GAS TO APPLIANCE

1. Turn control knob clockwise to OFF position to
completely shut off the heater.

HI/LO
REGULATOR

CONTROL
KNOB

2. If applicable: Turn ON/OFF switch to OFF position and/or
set thermostat (if present) to lowest setting. If applicable:
Turn off all electric power to the heater.

Page 1320248-2-0806

VF24FP2-1 LIGHTING INSTRUCTIONS

PIEZO IGNITOR

FOR YOUR SAFETY READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a fire or explosion may result

causing property damage, personal injury or loss of life.

A. This appliance has a pilot which must be lighted by

hand. When lighting the pilot, follow these instructions
exactly.

B. BEFORE LIGHTING smell all around the appliance

area for gas. Be sure to smell next to the floor because
some gas is heavier than air and will settle on the floor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch;
Do not use any phone in your building.

• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.

LIGHTING INSTRUCTIONS

1. STOP!

2. Set thermostat (gas control knob) to lowest setting.

3. Turn off all electric power to the appliance (if applica

4. Push in gas control knob slightly and turn clockwise

5. Wait ten (10) minutes to clear out any gas. Then smell

6. Find pilot - the pilot is attached at the bottom of the burner

Read the safety information above.

ble).

to "OFF". Do not force.

for gas, including near the floor. If you smell gas, STOP!
Follow "B" in the safety information above. If you don't
smell gas, go to the next step.

assembly .

• If you cannot reach your gas supplier, call the fire
department.

C. Use only your hand to push in or turn the gas control

knob. Never use tools. If the knob will not push in or
turn by hand, don't try to repair it; call a qualified
service technician. Force or attempted repair may
result in a fire or explosion.

D. Do not use this appliance if any part has been under

water. Immediately call a qualified service technician
to inspect the appliance and to replace any part of the
control system and any gas control which has been
under water.

7. Turn gas control knob counterclockwise to
"PILOT."

-

8. Push in gas control knob all the way and hold in. Repeat
edly push the piezo ignitor button until pilot is lit (or use
a match to light pilot). Continue to hold the control knob
in for about one (1) minute after the pilot is lit. Release
knob and it will pop back up. Pilot should remain lit. If
it goes out, repeat steps 4 through 8.

• If knob does not pop up when released, stop and

immediately call your service technician or gas sup
plier.

• If the pilot will not stay lit after several tries, turn

the gas control knob to "OFF" and call your service
technician or gas supplier.

9. Turn gas control knob counterclockwise
"HI".

10. Turn on all electric power to appliance (if applicable).

11. Set thermostat (gas control knob) to desired setting from
"HI" to "LO".

-

-

to

TO TURN OFF GAS TO APPLIANCE

1. Set thermostat (gas control knob) to lowest setting.

2. Turn off all electric power to appliance if service is to be
performed (if applicable).

Page 14 20248-2-0806

3. Push in gas control knob slightly and turn clockwise
to "OFF". Do not force.

PILOT FLAME CHARACTERISTICS

Figures 14 and 17 show a correct pilot flame pattern. The correct
flame will be blue and will extend beyond the thermocouple. The
flame will surround the thermocouple just below the tip. A slight
yellow flame may occur where the pilot flame and main burner flame
meet. Figures 15 and 18 show an incorrect pilot flame pattern. The
incorrect pilot flame is not touching the thermocouple. This will
cause the thermocouple to cool. When the thermocouple cools, the
heater will shut down.

VF24FP3-1 PILOT

This will blow out foreign materials such as dust, lint and spider
webs. Tighten nut B also by grasping nut A.

Figure 16

VF24FP2-1 PILOT

Correct Flame Pattern

Figure 14

Incorrect Pilot Flame Pattern

Figure 15

If pilot flame pattern is incorrect, as shown in Figure 14

• See Troubleshooting, page 18.

Cleaning and Maintenance/Pilot

Oxygen Depletion Sensor Pilot

When the pilot has a large yellow tip flame, clean the Oxygen
Depletion Sensor as follows:

1. Clean the ODS pilot by loosening nut B from the pilot tubing.
When this procedure is required, grasp nut A with an open end
wrench.

2. Blow air pressure through the holes indicated by the arrows.

Correct Pilot Flame Pattern

Figure 17

Incorrect Pilot Flame Pattern

Figure 18

If pilot flame pattern is incorrect, as shown in Figure 18

• See Troubleshooting, page 18.

Page 1520248-2-0806

Cleaning and Maintenance/Pilot

Oxygen Depletion Sensor Pilot

When the pilot has a large yellow tip flame, clean the Oxygen
Depletion Sensor as follows:

1. Clean the ODS pilot by loosening nut B from the pilot tubing.
When this procedure is required, grasp nut A with an open end
wrench.

2. Blow air pressure through the holes indicated by the arrows.
This will blow out foreign materials such as dust, lint and spider
webs. Tighten nut B also by grasping nut A.

Warning:
Never use needles, wires, or similar cylindrical objects to
clean the pilot to avoid damaging the calibrated ruby that

controls the gas flow.

MAIN BURNER AND THERMOSTAT OPERATION

Figure 19

The VF24FP2-1 gas control maximum and minimum inputs
are listed below.

OFF is the OFF position.

PILOT is the PILOT position.

VF24FP2-1

Max. 20,000 BTU/HR
Min. 7,000 BTU/HR

VF24FP2-1 can be converted to 10,000 BTU for Bedroom
Installation

Max. 10,000 BTU/HR
Min. 7,000 BTU/HR

VF24FP3-1 Main Burner Operation

The gas control modulates from a minimum input of 14,000
BTU/HR (LO setting) to a maximum input of 20,000 BTU/HR
(HI setting).

Cleaning and Maintenance / Main Burner
Warning: Turn off heater and let cool before cleaning.

Caution: You must keep control areas, burner and circulating air

passageways of heater clean. Inspect these areas of heater before
each use. Have heater inspected yearly by a qualified service person.
Heater may need more frequent cleaning due to excessive lint from
carpeting, bedding materials, etc.

Logs

Be careful cleaning and handling logs so as not to damage them.
If logs break or fall apart in handling, spray the broken pieces and
fibers with water, sweep up and discard.

VF24FP2-1: CONVERSION TO 10,000 BTU'S FOR BEDROOM INSTALLATION

For installation in a bedroom the VF24FP2-1, 20,000 BTU input
must be converted to a 10,000 input fireplace.

Attention: Main burner orifice for conversion to 10,000 BTU's is
located in your Owner's Envelope.

Bedroom Installation: VF24FP2-1 Only

The bedroom must be an unconfined space. ANSI Z223.1/NFPA54
defines an unconfined space as “a space whose volume is not less
than 50 cubic feet per 1,000 BTU per hour (4.8m
aggregate input rating of all appliances installed in that space.”

Refer to "Provisions for Adequate Combustion and Ventilation
Air," Page 6.

Instructions for Conversion of a VF24FP2-1 into a 10,000 BTU
unit:

1. If installed, turn OFF gas supply to fireplace.

2. Lift upward to remove screen front.

3. Remove logs from fireplace.

4. Remove rear log support from inner casing [three (3) 10 x 1/2"

screws].

5. Disconnect supply tubing from orifice fitting.

6. Remove air shutter and orifice fitting from venturi (throat) of

main burner by removing one (1) Phillips screw.

7. For Natural gas only, remove coupling from orifice fitting.

8. Remove air shutter from orifice fitting.

9. For Natural gas only, remove 20,000 BTU main burner orifice

marked 49 from orifice fitting and replace with 10,000 BTU

3

per kw) of the

main burner orifice

9. For Propane (LP) gas only, remove 20,000 BTU, main burner
orifice marked 55 from orifice fitting and replace with 10,000
BTU main burner orifice marked 64.

10. Replace air shutter onto orifice fitting.

11. For Natural gas only, replace coupling onto orifice fitting.

12. Attach air shutter and orifice fitting onto venturi (throat) of
main burner with one (1) Phillips screw from Step 6.

Attention: Air shutter will have a 1/16" opening on Natural

gas. Air shutter will be fully open on Propane (LP) gas.

13. Attach supply tubing onto orifice fitting.

14. Attach rear log support to inner casing with three (3) 10 x 1/2"
screws from Step 4.

15. Turn on gas supply to fireplace and check all gas connections
for leaks with soap solution, watching for bubbles on all gas
connections.

16. Install logs into fireplace, refer to "Log Placement", Page 12.

17. Replace screen front onto fireplace.

18. Check main burner flame for proper flame characteristics. Refer
to "Operation Instructions/Flame Appearance, Page 20.

19. Refer to rating plate in order to check box for which installation
applies, either 20,000 or 10,000 BTU input.

20. Conversion from 20,000 BTU to 10,000 BTU input fireplace
is completed.

marked 1.30mm.

Page 16 20248-2-0806

WIRING

Label all wires prior to disconnection when servicing controls.
Wiring errors can cause improper and dangerous operation. Verify
proper operation after servicing.

Millivolt thermopile is self powered, gas valve does not require 110
volts. Maximum length of 20 feet of 16 AWG to conductor wires
is to be used with all optional switches.

Use the two leads (Brown and Black/Red wires) to attach optional
components.

Check 750 Millivolt System Operation

Millivolt system and all individual components may be checked
with a millivolt meter 0-1000 MV range.

Remote Receiver

Use the following steps to place the remote receiver adjacent to
the gas valve.

Attention: The remote receiver bracket is not used in this
installation.

1. The remote receiver can not be placed behind the gas valve
and burner assembly.

2. When facing the appliance, the remote receiver must be placed
to the right of the gas valve and burner assembly.

Note: Do not let remote control receiver come in contact with
burner assembly.

On circulating vent-free firebox, install remote control receiver
behind bottom louver.

Refer to remote control installation and operating instructions for
more details on remote control.

VF24FP3-1 Wiring Diagram

Figure 20

Page 1720248-2-0806

TROUBLESHOOTING

SYMPTOMS, POSSIBLE CAUSES AND CORRECTIONS

Turn appliance OFF and allow to cool before servicing. Only a qualified service person should service and repair the heater.

1. When ignitor button is pressed, there is no spark at ODS/

pilot.

a. Ignitor electrode positioned wrong - Replace pilot.
b. Ignitor electrode is broken - Replace pilot.
c. Ignitor electrode not connected to ignitor cable - Reconnect

ignitor cable.

d. Ignitor cable pinched or wet. Keep ignitor cable dry - Free

ignitor cable if pinched by any metal or tubing.
e. Broken ignitor cable - Replace ignitor cable.
f. Bad piezo ignitor - Replace piezo ignitor.

2. Appliance produces unwanted odors.

a. Appliance burning vapors from paint, hair spray, glues, etc.

- Ventilate room. Stop using odor causing products while

heater is running.
b. Gas leak - Locate and correct all leaks.

3. Appliance shuts off during use. (Pilot and main burner are
off.)

a. Not enough fresh air is available for ODS/pilot to operate

- Open window and/or door for ventilation.
b. Low line pressure - Contact local gas company.
c. ODS/pilot is partially clogged - Clean ODS/pilot.
d. Defective thermocouple - Replace pilot.

4. Appliance shuts off during use. (Pilot stays on.)

a. Low line pressure - Check line pressure to the valve.
b. Defective thermopile - Check pilot flame, check wire con

nections, output should be a minimum of 325 millivolts
across. TH/TP and TP terminals with ON/OFF switch
off.

5. Gas odor even when control knob is in OFF position.

a. Gas leak - Locate and correct all leaks.
b. Control valve defective - Replace control valve.

6. When ignitor button is pressed, there is spark at ODS/pilot,
but no ignition.

a. Gas supply turned off or manual shutoff valve closed - Turn

on gas supply or open manual shutoff valve.

b. Control knob not in PILOT position - Turn control knob

to PILOT position.

c. Control knob not pressed in while in PILOT position - Press

in control knob while in PILOT position.

d. Air in gas lines when installed - Continue holding down con

trol knob. Repeat igniting operation until air is removed.

e. ODS/pilot is clogged - Replace ODS/pilot assembly or get

it serviced.

f. Gas regulator setting is not correct - Replace gas regula-

tor.

7. ODS/pilot lights but flame goes out when control knob is
released.

a. Control knob not fully pressed in - Press in control knob

fully.

b. Control knob not pressed in long enough - After ODS/pilot

lights, keep control knob pressed in 30 seconds.

c. Manual Shutoff valve not fully open - Fully open manual

shutoff valve.

d. Thermocouple connection loose at control valve - Hand

tighten until snug, then tighten 1/4 turn more.

e. Pilot flame not touching thermocouple, which allows

thermocouple to cool, causing pilot flame to go out. This
problem could be caused by either low gas pressure or
dirty or partially clogged ODS/pilot - Contact local gas

company.
f. Thermocouple damaged - Replace thermocouple.
g. Control valve damaged - Replace control valve.

8. Burner does not light after ODS/pilot is lit.

a. Burner orifice clogged - Clean burner or replace main burner

orifice.
b. Burner orifice diameter is too small - Replace burner ori

fice.
c. Inlet gas pressure is too low - Contact qualified service

person.

9. If burning at main burner orifice occurs (a loud, roaring
blow torch noise).

a. You must turn off burner assembly and contact a qualified

service person.

b. Manifold pressure is too low - Contact local gas com

pany.

c. Burner orifice clogged - Clean burner or replace burner

-

10. Logs appear to smoke after initial operation.

11. Heater produces a whistling noise when main burner is

-

12. No gas to pilot.

orifice.

a. Vapors from paint or curing process of logs - Problem will

stop after a few hours of operation. Run the heater with the
damper open if you have one, or open a window for the
first few hours.

Log heater is intended to be smokeless. Turn OFF heater

and call qualified service person.

lit.

a. Turning control knob to HIGH position when main burner

is cold - Turn control knob to LOW position and let warm
up for a minute.

b. Air in gas line - Operate burner until air is removed from

line. Have gas line checked by local gas company.

c. Dirty or partially clogged burner orifice - Clean burner or

replace burner orifice.

a. LP-regulator shut down due to inlet pressure too high -

Verify LP tank regulator is installed and set at 11" to 13"
w.c. Replace regulator on heater.

-

-

If the gas quality is bad, your pilot may not stay lit, the burners may produce soot and the heater may backfire when lit. If the
gas quality or pressure is low, contact your local gas supplier immediately.

Page 18 20248-2-0806

PARTS LIST

ATTENTION: When ordering parts, it is very important that part number and description of part coincide.

Index Part

No. Number Description

1 20217 TRIM - TOP
2 20215 TRIM - LEFT
3 20216 TRIM - RIGHT
4 10554 NAILING FLANGE (3 REQUIRED)
5 11289 OUTER WRAPPER TOP
6 10574 CORNER BRACE 2
7 10573 CORNER BRACE 1
8 11295 OUTER WRAPPER
9 11289 OUTER WRAPPER BOTTOM
10 11460 LOUVER ASSEMBLY - UPPER
11 11462 SCREEN ASSEMBLY
12 11461 LOUVER ASSEMBLY - LOWER
13 11322 LOUVER HINGE BRACKET (2 RE

QUIRED)
14 11296 FIREBOX TOP
15 11303 INNER FIREBOX TOP
16 11334 REAR LOG SUPPORT WELDED AS

SEMBLY
17 11302 FIREBOX WALLS
18 11304 FIREBOX BOTTOM
20 P-253 ORIFICE FITTING - ANGLED
21 P-182 ORIFICE - LPG (20,000 BTU)
22 R-5675 AIR SHUTTER - LPG
22 R-5676 AIR SHUTTER - NAT
23 12348 BURNER ASSEMBLY - LPG
23 12347 BURNER ASSEMBLY - NAT
24 11305 VALVE / REGULATOR BRACKET
NOT SHOWN R-5668 IGNITOR WIRE
NOT SHOWN R-4459 MAGNET (2 REQUIRED)
NOT SHOWN 12389
NOT SHOWN 15998 ROCK WOOL
NOT SHOWN P-251 COUPLING - NAT

CERAMIC MEDIA (REPAIR)

Index Part

No. Number Description

VF24FP3-1 ONLY

19 R-3623 PILOT ASSEMBLY - LPG
19 R-3624 PILOT ASSEMBLY - NAT
21 P-181 ORIFICE - NAT (20,000 BTU)
29 R-5700 VALVE - NAT
29 R-5701 VALVE - LPG
30 11306 VALVE BRACKET (2 REQUIRED)
31 11307 VALVE COVER PLATE
32 R-3436 REMOTE/OFF/ON SWITCH
NOT SHOWN 11458 TUBING (VALVE TO PILOT) - LPG
NOT SHOWN 11459 TUBING (VALVE TO BURNER)
NOT SHOWN R-4579D SWITCH WIRE HARNESS

-

NOT SHOWN P-263 NIPPLE 8"
NOT SHOWN 15465 TUBING (VALVE TO PILOT

REGULATOR) - NAT

NOT SHOWN 15466 TUBING (PILOT REGULATOR) TO

-

NOT SHOWN R-7063 PILOT REGULATOR - NAT

VF24FP2-1 ONLY

19 R-5170 PILOT ASSEMBLY - LPG
19 R-5171 PILOT ASSEMBLY - NAT
21 P-265 ORIFICE - NAT (20,000 BTU)
21 P-266 ORIFICE - NAT (10,000 BTU)
21 P-193 ORIFICE - LPG (10,000 BTU)
29 16921 VALVE - NAT
29 16922 VALVE - LPG
26 R-2480 INLET REGULATOR - LPG
26 R-2479 INLET REGULATOR - NAT
27 16301 VALVE COVER PLATE
28 R-2313 PIEZO IGNITOR
NOT SHOWN 11465 TUBING (VALVE TO PILOT)
NOT SHOWN 11466 TUBING (VALVE TO BURNER)
NOT SHOWN 16302 TUBING (REGULATOR TO VALVE)
NOT SHOWN P-264 NIPPLE 5"
NOT SHOWN R-1720 PLASTIC CLIP

PILOT) - NAT

USE ONLY MANUFACTURER'S REPLACEMENT PARTS. USE OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH.

HOW TO ORDER REPAIR PARTS

Parts can be ordered only through your service person or dealer. For best results, the service person or dealer should order parts through the distribu-
tor. Parts can be shipped directly to the service person/dealer.

All parts listed in the Parts List have a Part Number. When ordering parts, first obtain the Model Number from the name plate on your equipment.
Then determine the Part Number (
to give all this information.

Fireplace Model Number Part Description

Fireplace Serial Number Part Number

Type of Gas (Propane or Natural)

Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store.

Shipments contingent upon strikes, fires and all causes beyond our control.

Empire Comfort Systems, Inc. Nine Eighteen Freeburg Ave. Belleville, Illinois 62220-2623

not the Index Number) and the Description of each part from the following appropriate illustration and list. Be sure

Page 1920248-2-0806

PARTS VIEW

10

27

26

25

VF24FP2

28

VF24FP3

31

29

32

30

1

7

2

4

5

6

8

9

10

11

12

13

25

26

27

28

29

30

31

32

24

3

14

15

16

17

18

19

23

20

21

22

Page 20 20248-2-0806

OPTIONAL BRICK LINER INSTALLATION INSTRUCTIONS

EHL-24-1 for Unvented Gas Fireplace

Model

VF24FP2-1, VF24FP3-1

INSTALLING OPTIONAL BRICK LINER EHL-24-1.

1. Remove screen assembly from fireplace.

2. Remove logs from burner assembly.

3. Insert rear brick liner and (2) side brick liners onto bottom

of the inner casing. Align grout lines on rear brick liner with
grout lines on side brick liners. You must insert rear brick
liner before inserting the (2) side brick liners.

4. Loosen top and bottom 10 x 1/2" screws from each side of

firebox.

5. Place the (2) liner mounting brackets over the front edges of

the (2) side brick liners. Attach liner mounting brackets to
outer casing with (4) four 10 x 1/2" screws from Step 4.

6. Replace logs into burner assembly. Refer to "Log Placement,"

Page 12.

7. Attach screen assembly to fireplace.

8. Installation of optional brick liner is completed.

PARTS LIST FOR EHL-24-1, BRICK LINER KIT

Part Number Description

11504

R-5769 Brick Liner - Rear

R-5770 Brick Liner - Side Left

R-5771 Brick Liner - Side Right

Liner Mounting Bracket - Front, 2 Required

Page 2120248-2-0806

OPTIONAL BLOWER INSTALLATION INSTRUCTIONS

VFS-BK for Unvented Gas Fireplace Model VF24FP2-1, VF24FP3-1

INSTALLING OPTIONAL BLOWER VFS-BK

1. Lower bottom louver.

2. Remove screen front by lifting upward on screen front.

3. Remove top louver [(2) 8 x 1/2" Phillips screws].

4. Remove rear log support from inner casing [three (3) 10 x 1/2"
screws.] (See Figure 1)

5. Remove three (3) 10 x 1/2" screws that attach burner assembly
to inner bottom. (See Figure 1)

6. Remove six (6) 10 x 1/2" screws that attach inner casing to
outer casing. Loosen two (2) 10 x 1/2" screws at interior, top
of inner casing. Remove inner casing from outer casing by
pivoting left side of inner casing. (See Figure 1)

12. Attach black wire from wire harness to OFF terminal on
AUTO/OFF/ON switch.

13. Attach white/black wire from wire harness to ON terminal on
AUTO/OFF/ON switch.

14. Attach black/red wire from wire harness to AUTO terminal
on AUTO/OFF/ON switch.

Figure 1

7. For fireplace that is not installed, remove burner assembly
from interior of fireplace.

7. For fireplace that is installed, burner assembly will remain
with fireplace.

8. Insert blower assembly into left side of outer casing. Motor
with wiring will be to inside of outer casing, blower chute will
be facing upward. (See Figure 2)

9. Place and align two (2) orange motor mounting gaskets at rear
of motor mounting brackets. Start two (2) 8 x 1/2" Phillips
screws into motor mounting brackets and gaskets on side
opposite motor. Start one (1) 8 x 1/2" Phillips screw into top
motor mounting bracket and gasket adjacent to motor. Align
and attach blower assembly to outer casing side. (See Figure

2)

10. Snap Heyco into blower shield side.

11. Place blower shield side adjacent to motor. Route blower motor
wires through Heyco on blower shield side. (See Figure 3 and
Figure 4)

Figure 2

15. Route two (2) flag terminals on wire harness through Heyco
on blower shield side.

16. Attach two (2) flag terminals on wire harness to fan control
(bracket).

17. Route cord set wires through access hole on right side of outer
casing.

18. Insert strain relief in access hole on right side of outer
casing.

19. Attach (1) pin terminal from black (hot) wire, smooth insulation
on cord set to (1) socket terminal from black wire on AUTO/
OFF/ON switch.

20. Attach (1) pin terminal from black (neutral) wire, ribbed
insulation on cord set to (1) socket terminal from black wire
on motor.

21. Attach (1) pin terminal from white wire on AUTO/OFF/ON
switch to (1) socket terminal from white wire on motor.

22. Attach green ground wires from wiring harness and cord set
to interior back of outer casing with one (1) 8 x 1/2" Phillips
screw.

Page 22 20248-2-0806

Figure 3

Figure 4

23. Position blower shield side beneath left flange on burner
assembly. Align clearance hole on left flange of burner assembly
with screw hole on blower shield side. Attach burner assembly
to blower shield side with one (1) 10 x 1/2" screw. (See Figure
3 for not installed or Figure 4 for installed)

24. Remove 8 x 1/4" screw located on left, front of valve cover on

burner assembly. Insert blower shield front adjacent to blower
motor and blower shield side. Align clearance hole on blower
shield front with left, front screw hole on valve cover. Attach
blower shield front to valve cover with 10 x 1/2" screw. (See
Figure 3 for not installed or Figure 4 for installed)

25. For fireplace that is not installed, replace burner assembly
into interior of fireplace.

26. Place inner casing in front of outer casing.

27. Insert inner casing assembly into outer casing.

Page 2320248-2-0806

OPTIONAL BLOWER INSTALLATION INSTRUCTIONS (cont.)

Figure 5 Figure 6

28. Place fan control bracket with wires on top of inner casing.
Remove right, front 10 x 1/2" screw from top of inner casing.
Attach fan control bracket to top of inner casing with 10 x
1/2" screw. Refer to Figure 5 for correct position of fan control
bracket for 10,000 Btu input or 20,000 Btu input.

29. Attach inner casing to outer casing with six (6) 10 x 1/2" screws
from Step 6. Tighten two (2) 10 x 1/2" screws at interior, top
of inner casing that were loosened in Step 6.

30. Attach burner assembly to inner bottom with three (3) 10 x
1/2" screws from Step 5.

31. Attach rear log support to inner casing with three (3) 10 x 1/2"
screws from Step 4.

32. Place and align blower diverter on top of inner casing. Attach
deflector to top of inner casing with two (2) 10 x 1/2" screws.
(See Figure 6)

33. Attach top louver with two (2) 8 x 1/2" Phillips screws from
Step 3.

34. Attach screen front.

35. Raise bottom louver.

36. Installation of optional blower assembly is completed.

Page 24 20248-2-0806

Wiring

The appliance, when installed, must be electrically grounded in
accordance with local codes or, in the absence of local codes, with
the National Electrical Code ANSI/NFPA No. 70, if an external
electrical source is utilized. This appliance is equipped with a

three-prong [grounding] plug for your protection against shock
hazard and should be plugged directly into a properly grounded
three-prong receptacle. Do not cut or remove the grounding
prong from this plug. For an ungrounded receptacle, an adapter,

which has two prongs and a wire for grounding, can be purchased,
plugged into the ungrounded receptacle and its wire connected
to the receptacle mounting screw. With this wire completing the
ground, the appliance cord plug can be plugged into the adapter
and be electrically grounded.

CAUTION: Label all wires prior to disconnection when servic­ing controls. Wiring errors can cause improper and dangerous
operation. Verify proper operation after servicing.

Oiling Blower Motor

The blower motor does not have oiling holes. Do not attempt to
oil the blower motor.

WARNING:
Unplugging of blower accessory will not stop the heater
from cycling. To turn off gas to the unvented heater: Push
in gas control knob slightly and turn clockwise to “OFF.”
Do not force.

VFS-BK PARTS LIST

Index

No.

Part
Number

Description

1 11508 FAN CONTROL BRACKET

2 R-2503 FAN CONTROL

3 11301 BLOWER DIVERTER

4 R-2099 CORD SET

5 R-1410 STRAIN RELIEF BUSHING

6 M-147 GASKET

7 R-2804A BLOWER ASSEMBLY

8 R-5804 WIRE HARNESS

9 R-1404 SNAP BUSHING

10 11507 BLOWER SHIELD - SIDE

11 11506 BLOWER SIDE -FRONT

12 R-2805 AUTO/OFF/ON SWITCH

Page 2520248-2-0806

PARTS LIST AND PARTS VIEW FOR OPTIONAL TRIM KITS

1

2

3

Attention: When ordering parts, it is very important that the part number and description coincide.

Index Number Part Number Description

VPF24BR Brass Trim Kit

1 11328 Trim Top

2 11326 Trim Left

3 11327 Trim Right

VPF24SS Stainless Steel Trim Kit

1 20227 Trim Top

2 20228 Trim Left

3 20229 Trim Right

VPF24HP Hammered Pewter Trim Kit

1 20224 Trim Top

2 20225 Trim Left

3 20226 Trim Right

Page 26 20248-2-0806

SERVICE NOTES

Page 2720248-2-0806

Empire Comfort Systems, Inc.
918 Freeburg Ave. Belleville, IL 62220
PH: 618-233-7420 or 800-851-3153
FAX: [phone] or 800-443-8648
[e-mail]

www.empirecomfort.com

Page 28 20248-2-0806