WARNING: If the information in these instructions are not followed exactly, a fire or
explosion may result causing property damage, personal injury or loss of life.
— Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of
this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not
use any phone in your building.
• Immediately call your gas supplier from
a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call
the fire department.
— Installation and service must be performed
by a qualified installer, service agency or the
gas supplier.
Log sets comply with ANSI Z21.11.2 Unvented
Heaters and also comply with ANSI Z21.60
Decorative Vented Appliances for Solid Fuel
Burning Fireplaces. State or local codes may only
allow operation of log sets in a vented configuration.
Check your state or local codes.
WARNING: If not installed, operated and maintained in accordance with the manufacturer's
instructions, this product could expose you to
substances in fuel or from fuel combustion which
can cause death or serious illness.
Page 120172-3-1006
Page 2
TABLE OF CONTENTS
Section Page
Important Installation Guidelines ..................................................................................3
General Information ......................................................................................................4
Charred Oak Log Placement .........................................................................................5
Ember Placement LS-16C-2 Photos .............................................................................6
Ember Placement LS-18C2-1 Photos ...........................................................................7
Ember Placement LS-24C2-1 Photos ...........................................................................8
Ember Placement LS-30C2-1 Photos ...........................................................................9
Charred Oak Super Size Log Placement .....................................................................10
Ember Placement LS-18C2S Photos ...........................................................................11
Ember Placement LS-24C2S Photos ...........................................................................12
Ember Placement LS-30C2S Photos ...........................................................................13
Charred Oak Parts List and Parts View .......................................................................
Charred Oak Super Size Parts List and Parts View .....................................................
14
15
How to Order Repair Parts ..........................................................................................15
Page 220172-3-1006
Page 3
IMPORTANT INSTALLATION GUIDELINES
Proper Log Placement
Log placement is critical to proper burner performance. Logs
must be correctly positioned onto the burner. The photos in this
manual show the proper pinned position for logs on this set.
Owners need to be shown proper log placement and instructed
not to move the logs.
Logs must fit firmly onto the burner when positioned as shown
in the photos. Malformed logs or logs with sloppy pin holes must
be replaced.
Proper Placement of Rock Wool and Decorative Lava Rock
Rock wool can be added to burners for a glowing ember effect.
It must be positioned only on the front portion of the burner. The
photos in this manual show the proper placement of rock wool.
Decorative lava rock or small wood pieces should never be placed
on the burner. These items are only for placement on the floor of
the fireplace or firebox.
Proper Primary Airflow into Burner
For proper burner operation and flame appearance, the flow of
primary air into the venturi tube, located on the rear of the burner,
must not be reduced. This flow of air is reduced if dirt, lint or other
obstructions build-up around or inside the venturi. Any obstruction
in the venturi tube area must be removed. The flow of air into the
venturi is also reduced if the gas orifice isn’t centered in the venturi
inlet and/or is not aligned with the venturi. Any misalignment of
the burner orifice may be corrected by bending the shutter cap
holding the orifice to the inlet of the venturi tube.
Ceiling Fans, Portable Fans or Logs Installed Near Cold Air
Returns
Ceiling fans or oscillating floor type fans need to be monitored
during the operation of vent-free logs. If the air blows directly
into the flame causing it to impinge on the log set, or firebox, it
should be turned off or redirected. Ceiling fans could be reversed
to possibly eliminate flame impingement, and the floor fan could
be redirected. Upon installation, be aware of any cold air returns
or vents in the proximity of the log set. Any draft created around
a vent-free log set can cause the flame to impinge on the log and
create a sooting situation.
WARNING: Do not allow fans to blow directly into the fireplace.
Avoid any drafts that alter burner flame patterns.
WARNING: Do not use a blower insert, heat exchanger insert or
other accessory not approved for use with this heater.
Candles
Avoid the use of scented or decorative candles while the log set
is in operation. Candles produce a residue in the air that creates a
soot like substance. Burning candles while the log set is operating
magnifies the problem. It should be noted that candles, in general,
produce soot. The amount of time burned and the quantity of
candles burned will determine the amount of soot produced and
deposited.
Make Owners Aware of Proper Log Set Operation
Properly installed and properly maintained log sets do not deposit
soot on the logs. If users see soot appear on a log, call for service.
Do not continue to operate the log set.
Sunken Fireplace
If installing this unit into a sunken fireplace, you must raise the floor
to insure adequate airflow and guard against sooting. Raise fireplace
floor using a non-combustible material, which is secure.
Glass Doors
Make sure that glass doors are open during all operations of the log
set. The opening of the glass door frame should be the dimension
used for the minimum front opening of the firebox.
Woodburning Fireplaces
The interior of the firebox and the chimney should be cleaned and
free of all creosote before installing a gas burning log set. Creosote
will soften when heated and can drop on the log set causing odors
and possibly sooting.
WARNING: Before installing in a solid-fuel burning fireplace,
the chimney flue and firebox must be cleaned of soot, creosote,
ashes and loose paint by a qualified chimney cleaner.
Page 320172-3-1006
Page 4
GENERAL INFORMATION
Qualified Installing Agency
Installation and replacement of gas piping, gas utilization equipment or accessories and repair and servicing of equipment shall
be performed only by a qualified agency. The term "qualified
agency" means any individual, firm, corporation, or company
that either in person or through a representative is engaged in and
is responsible for (a) the installation, testing, or replacement of
gas piping or (b) the connection, installation, testing, repair, or
servicing of equipment; that is experienced in such work; that is
familiar with all precautions required, and that has complied with
all the requirements of the authority having jurisdiction.
The installation must conform with local codes or, in the absence
of local codes, with the National Fuel Gas Code, ANSI Z223.1/
NFPA54.*
*Available from the American National Standards Institute, Inc. 11 West 42nd
St., New York, N.Y. 10018.
State of Massachusetts: The installation must be made by a
licensed plumber or gas fitter in the Commonwealth of Massachusetts.
Sellers of unvented propane or natural gas-fired supplemental
room heaters shall provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
In the State of Massachusetts, unvented propane and natural
gas-fired space heaters shall be prohibited in bedrooms and
bathrooms.
Page 420172-3-1006
Page 5
1
2
3
4
CHARRED OAK LOG PLACEMENT
Before you begin: Do not, handle these logs with your bare hands!
Always wear gloves to prevent skin irritation. After handling logs,
wash your hands gently with soap and water.
All Logs
The positioning of the logs is critical to the safe and clean
operation of this heater. Sooting and other problems may result if
the logs are not properly and firmly positioned in the appliance.
Refer to Figure 1 and Figure 1A for the following warning.
Warning: Failure to position the parts in accordance with
this diagram or failure to use only parts specifically approved
with this appliance may result in property damage or personal
injury.
1. Place rear (#4) log onto right, rear pin on rear log support.
2. Place middle (#1) log between rear log support and burner
3. Place left, front (#2) log onto two (2) left, front pins on burner
4. Place right, front (#3) log onto two (2) right, front pins on
5. Compare the completed log installation with the appropriate
6. Log placement is complete.
pan.
burner pan.
photo from pages 7 through 9. Review previous steps to make
any necessary adjustments.
pan.
pan.
burner pan.
photo from page 6. Review previous steps to make any
necessary adjustments.
Re p laceme nt Loose Ma terial (g lowing em bers) Pa r t
Number
LS-16C and CHBR15998
LS-18C15999
LS-24C15970
LS-30C15970
Platinum Bright EmbersPE-20-1
Note: A single layer of embers is to be used when applying
Platinum Bright Embers (alone or in combination with
production embers) to the burner.
Log Placement LS-(18,24,30)C2-1
Figure 1
Attention: Do not use Figure 1 or Figure 1A to order replacement
logs. Refer to Page 14 Parts List and Parts View to order logs for
your appropriate model number.
Apply loose material (glowing embers) per appropriate Installation
Instructions and Owner's Manual. Replacement of loose material
(glowing embers) must be purchased from Empire Comfort
Systems, Inc. Application of excess loose material (glowing
embers) may adversely affect performance of the heater.
WARNING: All previously applied loose material must be
removed prior to reapplication.
Log Placement LS-16C-2 and CHBR
Figure 1A
The following WARNING applies when log set is installed onto
an unvented gas burner assembly.
WARNING: This appliance is equipped for (natural or
propane) gas. Field conversion is not permitted.
Page 520172-3-1006
Page 6
Photo 1
Photo
2
Photo 3
Photo
4
Do not cover any large rear ports with
loose material (glowing embers).
Do not cover any large front ports with
loose material (glowing embers)
EMBER PLACEMENT LS-16C-2 AND CHBR PHOTOS
Page 620172-3-1006
Page 7
Photo 1
Photo 2
Photo 3
Photo
4
Do not cover any large rear ports with
loose material (glowing embers)
Do not cover any large front ports with
loose material (glowing embers)
EMBER PLACEMENT LS-18C2 PHOTOS
Page 720172-3-1006
Page 8
Photo 1
Photo
2
Photo
3Photo 4
Do not cover any large rear ports with
loose material (glowing embers)
Do not cover any large front ports with
loose material (glowing embers)
EMBER PLACEMENT LS-24C2 PHOTOS
Page 820172-3-1006
Page 9
Photo 1
Photo
2
Photo 3
Photo
4
Do not cover any large rear ports with
loose material (glowing embers)
Do not cover any large front ports with
loose material (glowing embers)
EMBER PLACEMENT LS-30C2 PHOTOS
Page 920172-3-1006
Page 10
1
2
3
4
5
6
CHARRED OAK SUPER SIZE LOG PLACEMENT
Before you begin: Do not, handle these logs with your bare hands!
Always wear gloves to prevent skin irritation. After handling logs,
wash your hands gently with soap and water.
All Logs
The positioning of the logs is critical to the safe and clean
operation of this heater. Sooting and other problems may result if
the logs are not properly and firmly positioned in the appliance.
Refer to Figure 1 for the following warning.
Warning: Failure to position the parts in accordance with
this diagram or failure to use only parts specifically approved
with this appliance may result in property damage or personal
injury.
1. Place rear (#1) log onto two (2) pins on rear log support.
2. Place left, front (#2) log onto two (2) left, front pins on burner
3. Place right, front (#3) log onto two (2) right, front pins on
4. Place Y Branch (#4) onto two (2) pins on rear log.
5. Place left, top log (#6) onto two (2) pins on rear log left.
6. Place right, top log (#5) onto two (2) pins on rear log right.
5. Compare the completed log installation with the appropriate
6. Log placement is completed.
Attention: Do not use Figure 1 to order replacement logs. Refer
to Page 15 Parts List and Parts View to order logs for your
appropriate model number.
Apply loose material (glowing embers) per appropriate Installation
Instructions and Owner's Manual. Replacement of loose material
(glowing embers) must be purchased from Empire Comfort
Systems, Inc. Application of excess loose material (glowing
embers) may adversely affect performance of the heater.
pan.
burner pan.
photo from pages 11 through 13. Review previous steps to
make any necessary adjustments.
WARNING: All previously applied loose material must be
removed prior to reapplication.
Re p laceme nt Loose Ma terial (g lowing em bers) Pa r t
Number
LS-18C2S15999
LS-24C2S15970
LS-30C2S15970
Platinum Bright EmbersPE-20-1
Note: A single layer of embers is to be used when applying
Platinum Bright Embers (alone or in combination with production
embers) to the burner.
Log Placement
LS-(18,24,30)CS
Figure 1
The following WARNING applies when log set is installed onto
an unvented gas burner assembly.
WARNING: This appliance is equipped for (natural or
propane) gas. Field conversion is not permitted.
Page 1020172-3-1006
Page 11
Photo 1
Photo
2
Photo 3Photo 4
Do not cover any large rear ports with
loose material (glowing embers)
Do not cover any large front ports with
loose material (glowing embers)
EMBER PLACEMENT LS-18C2S PHOTOS
Page 1120172-3-1006
Page 12
Photo 1
Photo
2
Photo 3Photo 4
Do not cover any large rear ports with
loose material (glowing embers)
Do not cover any large front ports with
loose material (glowing embers)
EMBER PLACEMENT LS-24C2S PHOTOS
Page 1220172-3-1006
Page 13
Do not cover any large rear ports with
loose material (glowing embers)
Photo 1
Photo
2
Photo 3
Photo
4
Do not cover any large front ports with
loose material (glowing embers)
EMBER PLACEMENT LS-30C2S PHOTOS
Page 1320172-3-1006
Page 14
1
2
3
4
1
2
3
4
CHARRED OAK PARTS LIST & PARTS VIEW
Attention: When ordering parts, it is very important that part number and description of part coincide.
Index
No.
LS-18C2
1R-8301REAR LOG
2R-8299LEFT FRONT LOG
3R-8300RIGHT FRONT LOG
4R-8302Y BRANCH
LS-24C2
1R-8306REAR LOG
2R-8304LEFT FRONT LOG
3R-8305RIGHT FRONT LOG
4R-8307Y BRANCH
LS-30C2
1R-8310REAR LOG
2R-8308LEFT FRONT LOG
3R-8309RIGHT FRONT LOG
4R-8311Y BRANCH
LS-16C-2, CHBR-16
1R-7465LEFT FRONT LOG
2R-7466RIGHT FRONT LOG
3R-7467MIDDLE LOG
4R-7468REAR LOG
Part
NumberDescription
CHARRED OAK LOG SETS
USE ONLY MANUFACTURER'S REPLACEMENT PARTS. USE OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH.
Page 1420172-3-1006
Page 15
1
2
3
4
5
6
CHARRED OAK SUPER SIZE PARTS LIST & PARTS VIEW
Attention: When ordering parts, it is very important that part number and description of part coincide.
Index No.Part
NumberDescription
CHARRED OAK SUPER SIZE LOG SETS
LS-18C2S
1R-9182REAR LOG
2R-8299LEFT FRONT LOG
3R-8300RIGHT FRONT LOG
4R-8302Y BRANCH
5R-8312RIGHT TOP LOG
6R-8313LEFT TOP LOG
LS-24C2S
1R-9183REAR LOG
2R-8304LEFT FRONT LOG
3R-8305RIGHT FRONT LOG
4R-8307Y BRANCH
5R-8315RIGHT TOP LOG
6R-8316LEFT TOP LOG
LS-30C2S
1R-9184REAR LOG
2R-8308LEFT FRONT LOG
3R-8309RIGHT FRONT LOG
4R-8311Y BRANCH
5R-8317RIGHT TOP LOG
6R-8318LEFT TOP LOG
USE ONLY MANUFACTURER'S REPLACEMENT PARTS. USE OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH.
HOW TO ORDER REPAIR PARTS
Parts can be ordered only through your service person or dealer. For best results, the service person or dealer should order parts through the distribu-
tor. Parts can be shipped directly to the
All parts listed in the Parts List have a Part Number. When ordering parts, first obtain the Model Number from the name plate on your equipment. Then
determine the Part Number (
all this information . . .
Appliance Model Number Part Description
Appliance Serial Number Part Number
Type of Gas (Propane or Natural)
Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store.
Shipments contingent upon strikes, fires and all causes beyond our control.
not the Index Number) and the Description of each part from the following appropriate illustration and list. Be sure to give
service person/dealer.
Page 1520172-3-1006
Page 16
Empire Comfort Systems, Inc.
918 Freeburg Ave. Belleville, IL 62220
PH: 618-233-7420 or 800-851-3153
FAX: 618-233-7097 or 800-443-8648
info@empirecomfort.com
www.empirecomfort.com
Page 1620172-3-1006
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