Empire Comfort Systems BFE24MTN, BFE30MTN, BFE21MTN Installation Instructions And Owner's Manual

GAS-FIRED

INSTALLATION INSTRUCTIONS

AND OWNER’S MANUAL

INSTALLER:

Leave this manual with the appliance.

CONSUMER:

Retain this manual for future reference.

WARNING

FIRE OR EXPLOSION HAZARD
If the information in this manual is not

followed exactly, a re or explosion may

result causing property damage, personal
injury or loss of life.

— Do not store or use gasoline or other

ammable vapors and liquids in the

vicinity of this or any other appliance.

— WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do

not use any phone in your building.

• Leave the building immediately.

• Immediately call your gas supplier

from a neighbor’s phone. Follow the
gas supplier’s instructions.

• If you cannot reach your gas supplier,
call the re department.

— Installation and service must be

performed by a qualied installer,

service agency or the gas supplier.

IMPORTANT! Read these instructions carefully
before installing or operating this gas appliance.
These instructions should be left with the
homeowner for future reference.

RADIANT VENTED BURNER

REQUIRES VENTED LOG SET

FOR INSTALLATION IN

SOLID-FUEL BURNING FIREPLACES

VARIABLE

REMOTE MODELS

BFE(2124,30)MTN

DANGER

If not installed, operated and maintained
in accordance with the manufacturer’s
instructions, this product could expose you
to substances in fuel or from fuel combustion
which can cause death or serious illness.

CONGRATULATIONS on the purchase of
your new GAS BURNER! Your Decorative
Gas Burner is designed and intended for
installation in an approved, existing, fully

vented, wood-burning replace, with a gas

hook-up.

This appliance must be installed only in a solid-

fuel burning replace with a working ue and

construction of noncombustible materials.

This unit is NOT for use with solid fuel. Sol-

id fuels shall NOT be burned in a replace

where a decorative appliance is installed.

The vent damper must have a damper clamp
attached to it to keep the damper from
accidentally closing during operation.

TABLE OF CONTENTS

SECTION PAGE

Before You Start ........................................................................................................................................................... 3

Carton Contents And Hardware Pack .......................................................................................................................... 4

Important Safety Information ................................................................................................................................... 5 - 6

Safety Information For Users of Propane Gas ............................................................................................................. 7

General Information ..................................................................................................................................................... 8

Product Specications .................................................................................................................................................. 9

Introduction ................................................................................................................................................................ 10

Fireplace Preparation ................................................................................................................................................. 10

Gas Supply .......................................................................................................................................................... 11 - 12

Installation ........................................................................................................................................................... 13 - 14

Door Operation ........................................................................................................................................................... 15

Lighting Instructions ................................................................................................................................................... 16

Pilot And Main Burner Flame Characteristics ............................................................................................................. 17

Remote Operation ...................................................................................................................................................... 18

Switch Operation ........................................................................................................................................................ 19

Control System Specications ............................................................................................................................ 20 - 22

Maintenance And Service .......................................................................................................................................... 23

Troubleshooting .......................................................................................................................................................... 24

BFR Parts List And Exploded View ............................................................................................................................ 25

Master Parts Distributor List ....................................................................................................................................... 26

How To Order Repair Parts ........................................................................................................................................ 26

Warranty ..................................................................................................................................................................... 27

40397-1-0719Page 2

BEFORE YOU START

SAMPLES AND DEFINITIONS:

DANGER

Indicates a hazardous situation which, if not avoided, will
result in death or serious injury.

WARNING

Indicates a hazardous situation which, if not avoided,
could result in death or serious injury.

CAUTION

Indicates a hazardous situation which, if not avoided,
could result in minor or moderate injury.

NOTICE: Addresses practices not related to personal injury.

1. Read the safety information on pages 5 - 7.

2. Review gas line information on pages 11 and 12.

3. Review the wiring information on page 18.

4. Light the burner and troubleshoot. See pages 16 and 21.

5. Show the homeowner how to operate the burner.

6. Show the homeowner how to do the basic maintenance.

These instructions are intended as a general guide
and do not supersede national or local codes in
any way. Authorities having jurisdiction should be
consulted before installation.

• Follow all local codes regarding installation,

combustion and ventilation air or in the absence
of local codes follow the National Fuel Gas Code

ANSI Z223.1(U.S. installation), or CAN/CGA-B149,

Installation Code (Canada installation) and with ANSI
Z21.60 Decorative Vented Appliances for Solid Fuel
Burning Fireplaces.

• Installation and provision for combustion and

ventilation air must conform to the National Fuel Gas
Code, ANSI Z223.1, or CAN/CGA-B149.1, Natural
Gas Installation Code, or CAN/CGA-B149.2, Propane
Installation Code.

• The installation of appliances designed for

manufactured home (U.S. only) or mobile home
installation must conform with the Standard for Mobile

House, CAN/CSA Z240 MH, in Canada, or with
the Manufactured Home Constructions and Safety
Standard, Title 24 CFR, Part 3280, in the United
States, or when such a standard is not applicable,
Manufactured Home Installations Standard, ANSI/
NCSBCS A225.1/NFPA 501A.

40397-1-0719 Page 3

CARTON CONTENTS & HARDWARE PACK

6

7

8

1

5

2

3

4

HARDWARE PACK CONTENTS

1/4” X 1 1/4” SLOTTED HEX HEAD ANCHOR SCREW (2)

DAMPER CLAMP (1)

Items not shown to scale.

CARTON CONTENTS

BFR(2124,30)RN

INDEX

NO.

DESCRIPTION

QUANTITY SUPPLIED

BFR2124 BFR30

1 Burner Assembly 1 1

Control Module Assembly

2

1 1

3 Battery Holder 1 1

4 Energizer Lithium Battery 4 4

5 Remote 1 1

6 Flexline 1 1

7 Rockwool 1 1

8 Lava Rock 2 2

NS Fiber Heat Sink 1 1

See Parts Lists on page 22 for ordering replacement parts.

Do not order batteries, bolts, screws, washers or nuts. They are

standard hardware items and can be purchased at any local
hardware store.

40397-1-0719Page 4

IMPORTANT SAFETY INFORMATION

INSTALLER: Leave these instructions with the owner. For

Installation In Solid Fuel Burning Fireplaces. Do not burn wood

or solid fuels in a replace where a decorative gas log set is

installed. This appliance is for installation only in a solid fuel

burning replace, masonry replace or manufactured replace.

WARNING

Before installing in a solid fuel burning replace, the chimney
ue and rebox must be cleaned of soot, creosote, ashes
and loose paint by a qualied chimney cleaner.

WARNING

Do not allow fans to blow directly into or at the replace.
Avoid any drafts that alter burner ame patterns.

WARNING

Do not use a blower insert, heat exchanger insert or other
accessory not approved for use with this appliance.

DANGER

Any modication to this gas log set or to controls can be

dangerous. Improper installation or use of the gas log set
can cause serious injury or death from re, burns, explo­sion or carbon monoxide poisoning.

WARNING

Do not operate this burner with glass doors closed.

• Installation and repair must be done by a QUALIFIED

SERVICE PERSON. The appliance should be inspected

before use and at least annually by a qualied service

person. More frequent cleaning may be required due to

excessive lint from carpeting, bedding materials, etc. It
is imperative that control compartments, burners and

circulating air passageways of the appliance be kept clean.

• Dot not place clothing or other ammable material on or near

the appliance.

• Do not place trash or other articles on the log set during

operation.

• Do not put anything around the replace that will obstruct the
ow of ventilation air.

• Do not use this appliance if any part has been under water.
Immediately call a qualied service technician to inspect the

appliance and to replace any part of the control system and
any gas control which has been under water.

• Do not use thermostats on vented burner applications

• Keep the appliance area clear and free from combustible
material, gasoline and other ammable vapors and liquids.

• Keep burner and control compartment clean.

• A yearly examination and cleaning of the venting system
of the solid-fuel burning replace must be performed by a
qualied agency.

• Make a periodic visual check of pilot and burners. Clean and

replace damaged parts.

• Alert children and adults to the hazards of high surface

temperatures and caution them to stay away to avoid burns
or clothing ignition.

• Carefully supervise young children when they are in the

same room as the appliance.

• During manufacture, this burner is treated with certain oils,
lms and bonding agents. These substances are not harmful

but may produce smoke and odors as they burn off during

initial operation of the replace. This is normal. Open a

window during the initial bake out period.

Proper installation, burner pan location and log placement

•

is important to achieve optimum look and performance of
your gas log set. Follow the log assembly sequence for
proper operation.

• Do not operate this log set with glass doors in the closed
position. A replace screen must be in place when the log

set is burning. Adequate combustion air must be provided for

proper venting. All ames should go up and out the top of the
rebox into the ue vent. If any ames oat or curl forward

into the room do not operate appliance. Check for an open

ue and adequate combustion air into the room. A damper
clamp must be installed on the rebox damper to maintain
an open ue. See page 10.

• Young children must be carefully supervised when they are

in the same room as the gas log while in operation. Do not

place stockings, clothing or any ammable material above or
near the replace.

• Do not substitute or use materials other than those supplied

for use with the log set.

WARNING

Follow all gas leak check procedures in this manual, prior
to operation.

WARNING

Fuels used in gas or oil-red appliances, and the products

of combustion of such fuels, contain chemicals known to
the State of California to cause cancer, birth defects, and/
or other reproductive harm. This warning is issued pursu­ant to California Health & Safety Code Sec. 25249.6.

DO NOT ATTEMPT TO DISCONNECT THE GAS OR ANY GAS
FITTING WHILE THIS APPLIANCE IS IN OPERATION.

NEVER leave the decorative gas log set unattended while in
operation.

NEVER allow children to operate this decorative gas log set.

NEVER place hands or ngers on the front-edge of this

decorative gas log set.

NEVER use liquid propane gas in a natural gas unit, or natural

gas in a liquid propane unit.

DO NOT use solid-fuel or lighter uid in any decorative gas log set.

Any safety screen or guard removed for servicing an appliance
must be replaced prior to operating the appliance.

40397-1-0719 Page 5

IMPORTANT SAFETY INFORMATION (CONT'D)

WARNING

Do not use this appliance if any part has been under water.

Immediately call a qualied service technician to inspect

the appliance and replace any part of the control system
and any gas control that has been under water.

All units with gas control valves must be lit by a Safety Pilot. The

pilot is located at the right, rear of the unit.

Follow these instructions exactly when lighting the appliance.

BEFORE LIGHTING, smell around the appliance area for gas. Be
sure to smell next to the oor, as propane gas is heavier than air
and will settle to the oor.

WARNING

All gas burning appliances produce smoke and carbon mon­oxide gas during operation. These fumes can be harmful if the

appliance is used in any other than a fully vented replace.

WARNING

The Commonwealth of Massachusetts requires that the
chimney ue damper, when used with decorative gas log

sets, be welded open or completely removed. In the Com­monwealth of Massachusetts, this appliance must be in-

stalled by a licensed plumber or gastter.

GAS WARNING ODOR
If a gas leak happens, you should be able to smell the gas
because of the odorant put in the propane gas.

That’s your signal to go into immediate action!

• Do not operate electric switches, light matches, use your phone.

Do not do anything that could ignite the gas.

• Get everyone out of the building, vehicle, trailer, or area. Do

that IMMEDIATELY.

• Close all gas tank or cylinder supply valves.

• Propane gas is heavier than air and may settle in low areas

such as basements. When you have reason to suspect a gas

leak, keep out of basements and other low areas. Stay out until
reghters declare them to be safe.

• Use your neighbor’s phone and call a trained propane gas
service person and the re department. Even though you may
not continue to smell gas, do not turn on the gas again. Do not
re-enter the building, vehicle, trailer, or area.

• Finally, let the service man and reghters check for escaped

gas. Have them air out the area before you return. Properly

trained propane gas service people should repair the leak, then

check and relight the gas appliance for you.

WARNING

Improper installation, adjustment, alteration, service or main­tenance, can cause property damage, personal injury or loss
of life. Refer to the owner’s information manual, provided with
this appliance. Installation and service must be performed by

a qualied installer, service agency or the gas supplier.

40397-1-0719Page 6

SAFETY INFORMATION FOR USERS OF PROPANE GAS

Propane is a ammable gas which can cause res and explo­sions. In its natural state, propane is odorless and colorless.
You may not know all the following safety precautions which
can protect both you and your family from an accident. Read
them carefully now, then review them point by point with the
members of your household. Someday when there may not
be a minute to lose, everyone's safety will depend on knowing
exactly what to do. If, after reading the following information,
you feel you still need more information, please contact your
gas supplier.

NO ODOR DETECTED - ODOR FADE
Some people cannot smell well. Some people cannot smell

the odor of the chemical put into the gas. You must nd out if

you can smell the odorant in propane. Smoking can decrease
your ability to smell. Being around an odor for a time can affect your
sensitivity or ability to detect that odor. Sometimes other odors in
the area mask the gas odor. People may not smell the gas odor or
their minds are on something else. Thinking about smelling a gas
odor can make it easier to smell.

The odorant in propane gas is colorless, and it can fade under
some circumstances. For example, if there is an underground

leak, the movement of the gas through soil can lter the odorant.

Odorants in propane gas also are subject to oxidation. This fading
can occur if there is rust inside the storage tank or in iron gas pipes.

The odorant in escaped gas can adsorb or absorb onto or into

walls, masonry and other materials and fabrics in a room. That will
take some of the odorant out of the gas, reducing its odor intensity.

Propane gas may stratify in a closed area, and the odor intensity
could vary at different levels. Since it is heavier than air, there may

be more odor at lower levels. Always be sensitive to the slightest gas

odor. If you detect any odor, treat it as a serious leak. Immediately

go into action as instructed earlier.

SOME POINTS TO REMEMBER

• Learn to recognize the odor of propane gas. Your local pro-
pane gas dealer can give you a “Scratch and Sniff” pamphlet.
Use it to nd out what the propane odor smells like. If you
suspect that your propane gas has a weak or abnormal odor,

call your propane gas dealer.

• If you are not qualied, do not light pilot lights, perform service,

or make adjustments to appliances on the propane gas system.

If you are qualied, consciously think about the odor of propane

gas prior to and while lighting pilot lights or performing service
or making adjustments.

• Sometimes a basement or a closed-up house has a musty

smell that can cover up the propane gas odor. Do not try to

light pilot lights, perform service, or make adjustments in an

area where the conditions are such that you may not detect
the odor if there has been a leak of propane gas.

• Odor fade, due to oxidation by rust or adsorption on walls of
new cylinders and tanks, is possible. Therefore, people should

be particularly alert and careful when new tanks or cylinders

are placed in service. Odor fade can occur in new tanks, or
reinstalled old tanks, if they are lled and allowed to set too
long before relling. Cylinders and tanks which have been out

of service for a time may develop internal rust which will cause

odor fade. If such conditions are suspected to exist, a periodic

sniff test of the gas is advisable. If you have any question

about the gas odor, call your propane gas dealer. A peri­odic sniff test of the propane gas is a good safety measure
under any condition.

• If, at any time, you do not smell the propane gas odorant and
you think you should, assume you have a leak. Then take the

same immediate action recommended above for the occasion
when you do detect the odorized propane gas.

• If you experience a complete “gas out,” (the container is under
no vapor pressure), turn the tank valve off immediately. If the
container valve is left on, the container may draw in some air
through openings such as pilot light orices. If this occurs, some
new internal rusting could occur. If the valve is left open, then

treat the container as a new tank. Always be sure your con­tainer is under vapor pressure by turning it off at the container

before it goes completely empty or having it relled before it is

completely empty.

40397-1-0719 Page 7

GENERAL INFORMATION

QUALIFIED INSTALLING AGENCY

Installation and replacement of gas piping, gas utilization equipment

or accessories and repair and servicing of equipment shall be per-

formed only by a qualied agency. The term "qualied agency" means
any individual, rm, corporation or company which either in person

or through a representative is engaged in and is responsible for (a)

the installation or replacement of gas piping or (b) the connection,
installation, repair or servicing of equipment, who is experienced in
such work, familiar with all precautions required and has complied

with all the requirements of the authority having jurisdiction.

Commonwealth of Massachusetts: The installation must be

made by a licensed plumber or gas tter in the Commonwealth

of Massachusetts.

The installation and the provisions for combustion and ventilation
air must conform with the National Fuel Gas Code, ANSI Z223.1/
NFPA54* Canadian Installation Code CAN/CGA B149.

*Available from the American National Standards Institute, Inc. 11
West 42nd St., New York, N.Y. 10018.

HIGH ALTITUDE INSTALLATION

When installing this unit at an elevation above 2000 feet (in the
United States) it may be necessary to decrease the input rating by

changing the existing burner orice to a smaller size. Generally,

input should be reduced 4 percent for each 1000 feet above sea

level. However, if the heating value of the gas has been reduced,

this general rule may not apply. Check with local gas utility for proper

orice size identication.

For Canadian high altitude applications, this appliance is suitable for
installation at elevations between 0 feet (0m) and 4,500 (1,370m)

without change.

When installing this unit at an elevation above 4500 feet (1,370m)
(in Canada), check with local authorities.

Consult your local gas utility for assistance in determining the proper

orice for location.

40397-1-0719Page 8

PRODUCT SPECIFICATIONS

FRONT WIDTH

REAR WIDTH

CENTER WIDTH

DEPTH

HEIGHT

A

B

C

D

E

VARIABLE

Natural Gas Propane Gas

Regulator

Pressure Setting

Gas Inlet
Pressure

Model

Max. 10.5" 13.0"

Min. 6.0" 12.8"

Gas

Type

BFE2124MTN Natural

BFE30MTN Natural

BFE2124MTP

BFE30MTP

Propane

Propane

5.3" 10.0"

Valve

Type

Variable

Variable

Variable

Variable

Orice

#22 5.3" 55,000

#12 5.3" 65,000

2.25mm

#39 10.0" 65,000

Manifold
Pressure

(w.c.)

10.0" 55,000

PROPANE CONVERSION KIT

Burner Model Valve Type Kit Number

BFE2124MTN Variable CKV121

BFE30MTN Variable CKV122

NOTE: The air shutter setting for all models is 1/16" open.

BTUH

Max.
Rate

DETERMINING THE CORRECT BURNER SIZE FOR YOUR
FIREPLACE

MINIMUM FIREPLACE DIMENSIONS

FACTORY BUILT FIREPLACES

Chimney Height Minimum of 10 Feet

Burner

Model

BFE2124MT(N,P)

BFE30MT(N,P)

Log

Set

Size

Rear

Width

A

Depth

Front

WidthCHeight

B

24 26 16 30 20

30 30 16 36 20

Minimum

Vent

in Sq.

D

Inches

49

49

Figure 1

40397-1-0719 Page 9

INTRODUCTION

INTRODUCTION

Always consult your local Building Department regarding regu-

lations, codes or ordinances which apply to the installation of a
vented decorative gas log set in a solid-fuel burning replace.

This appliance is only for use with the type of gas indicated on
the rating plate.

INSTRUCTIONS TO INSTALLER

1. Installer must leave instruction manual with owner after
installation.

2. Installer must have owner ll out and mail warranty card
supplied with the replace.

3. Installer should show owner how to start and operate the

replace.

WARNING

Any change to this appliance or its controls can be danger­ous. Improper installation or use of the appliance can cause

serious injury or death from re, burns, explosion or carbon

monoxide poisoning.

GENERAL INFORMATION
Any alteration of the original design, installed other than as
shown in these instructions or use with a type of gas not
shown on the rating plate is the responsibility of the person
and company making the change.

IMPORTANT

All correspondence should refer to complete Model No., Serial

No. and type of gas. This information can be found on the data
plate supplied with the burner.

NOTICE: During initial use of the logs you will detect an odor as
the logs are cured. This is normal.

WARNING

A replace screen must be in place when this appliance is

in operation. The screen shall allow for introduction of com­bustion air.

WARNING

When this decorative gas appliance is used in a replace
equipped with glass doors, the glass doors should remain

open during log set operation. This will maximize the radiant
heat provided to the surrounding area, and minimize over­heating of any valve installation. The glass doors may be
closed when the log set is not in use.

FIREPLACE PREPARATION

• Carefully remove all contents from the burner carton.

• Check the contents of the carton against the parts list in this

manual. Report any missing or damaged parts to your dealer.

• Turn off gas supply to replace or rebox.

• Have the replace oor and chimney professionally cleaned to
remove ashes, soot, creosote or other obstructions.

Have this cleaning performed annually after installation.

• Seal any fresh air vents or ash clean-out doors located on oor
or wall of replace. If not, drafting may cause pilot outage or

excessive sooting. Use a heat-resistant sealant. Do not seal

chimney ue damper.

• Special care is required if you are installing the unit into
a sunken replace. You must raise the replace oor with

non-combustible material to allow access to gas log controls.

This will ensure adequate air ow and guard against sooting.
Raise the replace oor using noncombustible materials.
Minimum rebox dimensions must be met after oor is raised.

INSTALLING DAMPER CLAMP

Remove all ashes or other debris from the replace. If the replace

is equipped with an ash dump be sure to seal the door with furnace
cement or high temperature silicone. Be sure to check the damper

for proper operation and verify that the ue passageway is open.

Attach damper clamp to the vent damper and tighten hold down bolt.

Place the clamp over the lip of the damper and tighten the hold
down bolt until the clamp is securely attached to the damper. This
will prevent the damper from accidentally closing.

Figure 2

40397-1-0719Page 10

GAS SUPPLY

Check all local codes for requirements, especially for the size and

type of gas supply line required.

RECOMMENDED GAS PIPE DIAMETER

Pipe

Length

0-10 feet 1/2-in 3/8-in 1/2-in 3/8-in

10-40 feet 1/2-in 1/2-in 5/8-in 1/2-in

40-100 feet 1/2-in 1/2-in 3/4-in 1/2-in

100-150 feet 3/4-in 1/2-in 7/8-in 3/4-in

NOTICE: Never use plastic pipe. Check to conrm whether your

local codes allow copper tubing or galvanized.

NOTICE: Since some municipalities have additional local codes, it

is always best to consult your local authority and installation code.

INSTALLING A NEW MAIN GAS SHUT-OFF VALVE

Each appliance should have its own manual gas shut-off valve.

In the Commonwealth of Massachusetts the gas shut-off valve must
be a T handle type.

A manual main gas shut-off valve should be located in the vicinity

of the unit. Where none exists, or where its size or location is not
adequate, contact your local authorized installer for installation or

relocation.

Compounds used on threaded joints of gas piping shall be

resistant to the action of liqueed petroleum gases. The gas lines

must be checked for leaks by the installer. Testing for leaks on
all exposed connections should be done with leak detection test

solution. After testing is complete, all solution should be cleaned
off. On unexposed connections, a pressure test should be made.

Never use an exposed ame to check for leaks. Appliance must

be disconnected from piping at inlet of control valve and pipe
capped or plugged for pressure test. Never pressure test with

appliance connected; control valve will sustain damage!

A gas valve and ground joint union should be installed in the gas
line upstream of the gas control to aid in servicing. It is required by
the National Fuel Gas Code that a drip line be installed near the gas
inlet. This should consist of a vertical length of pipe tee connected
into the gas line that is capped on the bottom in which condensation
and foreign particles may collect.

The use of the following gas connectors is recommended:

— ANSI Z21.24 Appliance Connectors of Corrugated Metal Tubing

and Fittings

— ANSI Z21.45 Assembled Flexible Appliance Connectors of

Other Than All-Metal Construction

Schedule 40 Pipe

Inside Diameter

Natural Propane Natural Propane

Tubing, Type L

Outside Diameter

Figure 3

The above connectors may be used if acceptable by the authority
having jurisdiction. The Commonwealth of Massachusetts requires

that a exible appliance connector cannot exceed three feet in length.

A gas valve and ground joint union should be installed in the gas
line upstream of the gas control to aid in servicing. It is required
by the National Fuel Gas Code that a drip leg be installed near the
gas inlet. See Figure 4. This should consist of a vertical length of
pipe tee connected into the gas line that is capped on the bottom
in which condensation and foreign particles may collect.

Figure 4

40397-1-0719 Page 11

GAS SUPPLY (CONT'D)

PRESSURE TESTING OF THE GAS SUPPLY SYSTEM

1. To check the inlet pressure to the gas valve, use the test gauge

connection described below.

2. The appliance and its individual shutoff valve must be

disconnected from the gas supply piping system during any
pressure testing of that system at test pressures in excess of

1/2 psig (3.5 kPa).

3. The appliance must be isolated from the gas supply piping system

by closing its individual manual shutoff valve during any pressure
testing of the gas supply piping system at test pressures equal

to or less than 1/2 psig (3.5 kPa).

CAUTION

If one of the procedures results in pressures in excess of 1/2
psig (14-in w.c.) (3.5 kPa) on the appliance gas valve, it will
result in a hazardous condition.

CHECKING MANIFOLD PRESSURE
Propane Gas models will have a manifold pressure of approximately

10.0-in w.c. (2.49kPa) at the pressure regulator outlet with the inlet

pressure to the pressure regulator from a minimum of 10.8-in w.c.
(2.69kPa) for the purpose of input adjustment to a maximum of

14.0-in w.c. (3.48kPa).

Natural Gas models will have a manifold pressure of approximately

5.3-in w.c. (1.12kPa) at the pressure regulator outlet with the inlet

pressure to the pressure regulator from a minimum of 6.0-in w.c.
(1.74lPa) for the purpose of input adjustment to a maximum of

10.5-in w.c. (2.62lPa).

*NOTICE: The gas control is equipped with a captured screw-type
test gauge connection.

40397-1-0719Page 12

INSTALLATION

Gas supply system must be installed in accordance with the U.S.
National Fuel Gas Code.
This appliance and its individual shut off valve must be discon
nected from the gas supply piping system during any system

pressure test in excess of 1/2 PSI (3.5 KPA).

Use a system manual shut off valve to shut off the gas supply to
this gas appliance before continuing with installation procedures.

-

DANGER

To avoid injury and property damage, DO NOT obstruct the

ow of combustion and ventilation air when installing or

operating the appliance.

IMPORTANT

Seal any fresh air vents or ash clean-out doors located on the

oor or wall of the replace. If this is not performed, drafting

may cause pilot outage or excessive sooting. Use a heat-

resistant sealant. DO NOT seal the chimney ue damper.

IMPORTANT

BEFORE YOU BEGIN - Check the gas pressure at the

replace stub to ensure proper minimum gas pressure (see the
specications beginning on page 9 of this manual).

IMPORTANT

BEFORE YOU BEGIN - Ensure that the rebox meets the
minimum specications of the appliance (see the specications

beginning on page 9 of this manual).

ASSEMBLY PROCEDURE:

1. Install AA Energizer Lithium batteries into Battery Holder using
small Phillips screw driver. See Figure 00.

2. Feed Battery Holder connector through Module Cover grommet
as shown in Figure 00 and connect to side of Control Module.

3. Place the burner in the replace or rebox. Make certain the
entire ember burner is inside the front edge of the replace
or rebox.

4. An anchor hole is provided in each burner leg. After cen-

tering the burner, mark the hole positions on the replace/
rebox oor. Drill two 5/32 inch diameter holes approximately
1-1/2 inches deep for masonry screws or 1/8 inch hole for

sheet metal screws.

5. Anchor to the replace/rebox oor using the screws provid­ed. Refer to Figure 5.

NOTE: Use only
Energizer Lithium AA
Batteries for replacement.
Standard alkaline batteries
will need to be replaced
more often.

IMPORTANT

This appliance when rst installed and used may produce

odors. This is normal. Open a window when operating the

appliance for the rst time.

IMPORTANT

This appliance must be installed only in a solid-fuel burning

replace, which contains a working ue and is constructed of

non-combustible materials.

IMPORTANT

Never carry the burner in such a way that causes the Control
Module or Battery Holder to dangle by their connecting wires.

You must secure the gas burner to the replace oor. If not, the

entire unit may move when you adjust the controls. Movement
of unit may cause shifting of the gas logs which leads to
excessive sooting and improper burning. See Figure 5.

Figure 5

Figure 6

ANCHOR SCREWS

Figure 7

40397-1-0719 Page 13

INSTALLATION (CONT'D)

WARNING

Failure to position the parts in accordance with all included
pictures, diagrams and drawings, or failure to use only

parts specically approved with this appliance may result

in property damage or personal injury.

WARNING

Apply loose material (rockwool and lava rock) per instruction
manual. DO NOT apply extra material not supplied with this
appliance. All previously applied loose material (rock wool)
must be removed prior to reapplication.

CAUTION

DO NOT place rockwool or lava rock in the area of the
safety pilot assembly.

10. Spread the rock wool over the burner. The rock wool should

be broken into uffy quarter-sized pieces.

STOP!

The LKF Fiber Log Set and LPR2430 Refractory Log Set are the
only two log sets which are approved for use on these burners.
DO NOT substitute a different log set or deviate from the log
placement sequence.

Refer to the instructions packaged with your Decorative Gas Logs.

6.

Remove all contents from the Decorative Gas Log carton.

7. Check the contents of the carton against the parts list in the
manual. Report any missing or damaged parts to your retailer.

8. Remove any and all protective wrapping from the gas logs.

9. Arrange the decorative gas logs on the burner according to
the instructions.

NOTICE: The Commonwealth of Massachusetts requires that the

chimney ue damper, when used with decorative gas log sets, be

welded open or completely removed.

12. Set Battery Pack in front left corner of rebox oor. Cover

Battery Pack and wiring with Lava Rock.

Figure 8

11. Place the lava rock around the burner assembly.

Figure 9

Figure 10

40397-1-0719Page 14

DOOR OPERATION

CAUTION

Operate the replace with the bifold glass doors in

only the fully open position.

NOTE: Always close the mesh rescreens when operating

the replace with the glass doors fully open.

CORRECT DOOR POSITION WHEN

OPERATING THE FIREPLACE

FULLYOPEN DOORS

Figure 11

INCORRECT DOOR POSITION WHEN

OPERATING THE FIREPLACE

PARTIALLYOPEN DOORS.

WARNING

DO NOT operate the replace with the doors partial­ly open or closed. Operating the replace with the

doors partially open or closed creates a hazardous
situation.

• Partially open doors can cause sooting on front
of the replace.

• Closed doors can cause the glass to overheat

and shatter.

Figure 12

40397-1-0719 Page 15

LIGHTING INSTRUCTIONS

FOR YOUR SAFETY READ BEFORE LIGHTING

A. BEFORE LIGHTING smell all around the appliance area for

gas. Be sure to smell next to the oor because some gas is
heavier than air and will settle on the oor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in

your building.

• Immediately call your gas supplier from a neighbor's phone.

Follow the gas supplier's instructions.

• If you can't reach your gas supplier, call the re department.

LIGHTING INSTRUCTIONS

1. STOP! Read the safety information above.

2. Make sure that fresh AA batteries have been installed in the
Battery Holder and Remote. (See Instruction Manual.)

3. Make sure that the Remote has been Learned to the Module.
(See Page 18.)

FOR OPERATION BY REMOTE:

1. Set “ON / OFF OR REMOTE” Switch to “OFF OR REMOTE”

2. Press the “ON” button on the Remote.

3. The Pilot Electrode will begin to spark (the ignition trial

period will last up to 60 seconds).

4. The Pilot should light, and after ame has been sensed by
the Thermocouple, the Burner will ignite.

5. The Burner will default to “HIGH” ame for ve seconds

before the ame height may be controlled by the remote.

(See Page 18.)

FOR OPERATION WITHOUT REMOTE:

1. Set “ON / OFF OR REMOTE” Switch to “ON”

3. The Pilot Electrode will begin to spark (the ignition trial

period will last up to 60 seconds).

B. If this appliance malfunctions, do not try to repair it, call a
qualied service technician. Force or attempted repair may

result in a re or explosion.

C. Do not use this appliance if any part has been under water.

Immediately call a qualied service technician to inspect the

appliance and to replace any part of the control system and
any gas control which has been under water.

4. The Pilot should light, and after ame has been sensed by
the Thermocouple, the Burner will ignite.

5. The Burner will default to “HIGH” ame for ve seconds

before the ame height responds to “HI / LOW” Switch.

6. Flame height may be set to either “HIGH or LOW” using

“HI / LOW” Switch.

7.

Burner can be turned off with “ON / OFF OR REMOTE” Switch.

OFF OR
REMOTE

HI LOW/ON /

TURN OFF GAS TO APPLIANCE

1. Turn Remote to “OFF” OR turn “ON / OFF OR REMOTE”
Switch to “OFF OR REMOTE.”

WARNING

Improper installation, adjustment, alteration, service or maintenance can cause property damage, personal injury, or
loss of life. Refer to the owner's information manual provided with this appliance. Installation and service must be

performed by a qualied installer, service agency or the gas supplier. Keep burner and control compartment clean.

See installation and operating instructions accompanying heater. This heater shall not be installed in a bedroom,
bathroom, alcove or closet. Removal of this marking will void the compliance of this heater withANSI Z21.60.

40397-1-0719Page 16

PILOT AND MAIN BURNER FLAME CHARACTERISTICS

PILOT FLAME PATTERN
Figure 13 shows a correct pilot ame pattern. The correct ame

will be blue and will extend beyond the thermocouple/thermopile.
The ame will surround the thermocouple/thermopile just below
the tip. A slight yellow ame may occur where the pilot ame and
main burner ame meet.

THERMOCOUPLE

Pilot Flame Pattern

Figure 13

If pilot ame pattern is incorrect -

• See Troubleshooting, page 21.

MAIN BURNER FLAME PATTERN

The main burner ame will be yellow with a blue base.

Main Burner Flame Ignition and Extinction

When the main burner is ignited it will take a few seconds for the

full ame pattern to develop.

When the main burner is extinguished it will take a few seconds for

the ames to disappear. It is normal to have the ames burn down
near the rock wool, as the remaining gas is burned.

40397-1-0719 Page 17

VariableFlame

Height Adjustment

REMOTE OPERATION

TWO-FUNCTION WIRELESS REMOTE CONTROL SYSTEM

FOR ON/OFF-VARIABLE OPERATION OF THE GAS CONTROL VALVE

IF YOU CANNOT READ OR UNDERSTAND THESE INSTRUCTIONS DO NOT ATTEMPT TO OPERATE

INTRODUCTION

This remote control system was developed to provide a safe, reliable,

and user-friendly remote control system. The system operates on

radio frequencies (RF) within a 20’ range using non-directional

signals. The system operates on one of 255 security codes that are
programmed into the transmitter at the factory; the remote receiver
must learn the transmitter code prior to initial use.

BATTERY

The transmitter operates with a 12V battery (included) made

specically for remote controls and electronic lighters. Before
using the transmitter, install the 12-volt (A-23) battery in the battery

compartment.

OPERATION

1. In order to operate this appliance using the remote, the “ON/

OFF OR REMOTE” switch on the control module (to the left of
the burner) must be set to “OFF OR REMOTE.”

2. The burner can be turned “ON” or “OFF” using the “ON” and
“OFF” remote buttons.

3. When the burner is turned on, the ame height will default
to high and will remain on high for ve seconds before
responding to the “HI” or “LO” remote buttons.

4. The ame height is variable using the “HI and LO” remote
buttons. Press and HOLD “LO” to reduce ame height. Press
and HOLD “HI” to increase ame height. Let go of the button
at the desired ame height.

BATTERY LIFE

Life expectancy of the alkaline batteries in the RCAF-3 TX can be

up to 12 months depending on use of the solenoid function. Check
and replace all batteries annually. The transmitter should operate
with as little as 9.0 volts battery power.

SPECIFICATIONS:

• BATTERIES: Transmitter 12V - (A23)

• FCC ID No.’s: transmitter K9l1001

• Operating Frequency: 303.8 MHZ

• Canadian ISC ID No.’s: transmitter - 2439 102 728

FCC REQUIREMENTS

NOTICE: The manufacturer is not responsible for any radio or

tv interference caused by unauthorized modications to this
equipment. Such modications could void the user’s authority to

operate the equipment.

It is recommended that ALKALINE batteries always be used for
longer battery life and maximum operational performance.

MATCHING SECURITY CODES

Each transmitter can use one of 255 unique security codes. It
may be necessary to program (LEARN FUNCTION) the module

to accept the transmitter security code upon initial use, if batteries
are replaced, or if a replacement transmitter is purchased from

your dealer or the factory. In order for the module to accept the

transmitter security code, be sure the module is set to “OFF
OR REMOTE.” Press and release the LEARN button on the left
side of the module to accept the transmitter security code, and

then press any button on the transmitter. A beep at the module

indicates the transmitter’s code has been accepted.

The microprocessor that controls the security code matching
procedure is controlled by a timing function. If you are unsuccessful

in matching the security code on the rst attempt, wait 1 - 2

minutes before trying again - this delay allows the microprocessor
to reset its timer circuitry - and try up to two or three more times.

40397-1-0719Page 18

SWITCH OPERATION

IF YOU CANNOT READ OR UNDERSTAND THESE INSTRUCTIONS DO NOT ATTEMPT TO OPERATE

OPERATION

1. In order to operate this appliance without the remote, the “ON/
OFF OR REMOTE” switch on the control module (to the left of
the burner) must be set to “ON.”

2. With the “ON/OFF OR REMOTE” switch set to “ON”, the

burner lighting sequence will initiate.

3. The ame height will default to high for ve seconds before
responding to the “HI/LO” switch on the module.

4. After ve seconds, the “HI/LO” switch will control the ame
height. The user can select between “HI” and “LO”. (Variable
ame control is only available when using the remote.)

40397-1-0719 Page 19

CONTROL SYSTEM SPECIFICATIONS

GENERAL CRITERIA:

• Main control module will control electronic pilot ignition,
main burner ON/OFF operation, and Main Flame modulation.

• Main control module will also house an RF reception circuit.

• Manual operation of the system will be accomplished via

2-sets of dry contact inputs (switch inputs) allowing ON/OFF
and HIGH/LOW operation (2-settings only).

• Control can Learn up to 3 transmitter security codes
(3-transmitter LEARN memory).

FEATURES:

• Operation Capability

1. ON/OFF

2. HIGH/LOW Flame

• Remote Operation Capability

1. Manual ON/OFF

2. Continuously Variable Flame Modulation

• Ignition Safety

• Recycle Safety

• Sensor Safety

• Thermal Safety

• Communication Safety

SPECIFICATIONS

• Operating Power:

1. 6V Battery Power:

- 4xAA Size – Intended for battery backup use.

- Minimum operating voltage – 5.4VDC

• Temperature Limit: 170-deg. F.

• RF Receiver Frequency: 303.8MHz

• Ignition Trial Period: 50-60 seconds

• Sense Voltage Thresholds (start with V-TC=0mV before

taking threshold measurements):

1. Flame True = 12mV +/-1.5mV (judged while safety

magnet is powered by control)

2. TC-HOT (OK to transfer thermocouple power to Safety

Magnet) = 18mV minimum, multiple samples taken

every 5-seconds and compared with previous sample

set, if change less than +0.5mV, TC-HOT=TRUE.

Maximum allowable time control will power Safety
Magnet = 60-seconds.

3. Flame False (Before TC-HOT=TRUE) = 10mV +/-1.5mV

4. Flame False (After TC-HOT=TRUE) = 10mV +5mV/-0mV

• Maximum Flame Failure Response Time: 30-seconds,
when used with approved fast-acting thermocouple.

• Minimum Flame Failure Response Time: 10-seconds

1. 10-Second Flame Failure Response Time Logic:

- Main Burner is turned to ON.

- Normal pilot ignition sequence occurs.

- Thermocouple output reaches FLAME=TRUE
threshold

- Main Burner is Opened

- At the same time the main burner is opened, a
10-second delay timer is started.

- If the thermocouple voltage drops to below

FLAME=FALSE during this 10-second timer period,

THE MAIN BURNER SHALL REMAIN ON and THE
CONTROL WILL EMIT THE IGNITION SPARK
(follow normal sparking pattern).

- If the thermocouple voltage recovers to above

FLAME=TRUE during the 10-second timer period, the

sparking will stop and normal operation will

However, the 10-second timer WILL NOT be reset.

resume.

Furthermore, this event will NOT trigger the

re-ignition safety fault counter.

- If the thermocouple voltage does not recover to
above FLAME=TRUE after the 10-second timer

period expires, the main ame will turn OFF and

the control will attempt to re-establish the pilot

ame again with the normal 60-second trial period.
Furthermore, this event WILL trigger the re-ignition

safety fault counter (3-attempts within 2-minutes).

- The 10-second delay timer will only be reset when

the system is cycled to OFF, then to ON again.

• Maximum Number of re-ignition attempts

1. Automatic: 2 re-attempts within 2-minutes, 5-minute lockout

2. Manual: 5 re-attempts within 2-minutes, 5-minute lockout

• Spark Pattern: Interrupted (2-second spark, 1-second
sense window)

• Flame Modulation Settings:

1. Switch operation – 2 settings (High & Low)

2. Remote operation – Continuously Variable

3. Low Flow Rate regulated by low rate set-screw in gas valve

4. Main ame shall default to HI setting for 5-seconds

whenever turned ON before modulating to any other
setting.

• Connections:

1. Valve Motor Connection: On-Board Plug-in for 7-pin

Copreci supplied connector:

- Pin 1 (to White): External Ground Reference

- Pin 2 (to Green): Motor Constant Positive 1

- Pin 3 (to Red): Negative Pulse 1

- Pin 4 (to Blue): Negative Pulse 2

- Pin 5 (to Green): Motor Constant Positive 2

- Pin 6 (to Black): Negative Pulse 3

- Pin 7 (to Yellow): Negative Pulse 4

- Refer to Copreci supplied motor drawing (Saia­Burgess Drawing Number 4 753 4209 0 D) for
additional details.

- Labeled “MOTOR” (engraved on plastic case)

2. 8-Pin Wire Harness (part number VCS-

ECO8P8W24WH) – Other variations may be specied

separately.

- ON-Board Plug-in for 8-pin wiring harness labeled

“SWITCHES” (engraved on plastic case) with the

following wiring:

ON/OFF Switch Wires: 24” Brown 22-AWG, 105-

*

Deg. C terminating in ¼” female quick connect

terminal with hard sleeve insulation (Tyco

Electronics Ultra-Fast or similar) labeled “ON/
OFF” (sticker applied to wire termination end).
High/Low Switch Wires: 24” Blue 22-AWG, 105-

*

Deg. C terminating in ¼” female quick connect

terminal with hard sleeve insulation (Tyco

Electronics Ultra-Fast or similar) labeled “HI/
LO” (sticker applied to wire termination end).

2 yellow wires not used.

*

LEARN Switch Wires: 24” Black 22-AWG,

*

105-deg. C terminating in ¼” female quick

connect terminal with hard sleeve insulation
(Tyco Electronics Ultra-Fast or similar) (for
connection to normally open momentary

contact switch) labeled “LEARN” (sticker

applied to wire termination end).

40397-1-0719Page 20

CONTROL SYSTEM SPECIFICATIONS (CONT’D)

3. Battery Pack Connection: On-Board Plug-in receptacle

for 2-pin connector (JST XH 2.5mm wafer or equivalent)
labeled “BATT” (engraved in plastic case).

4. Igniter Connection: Male On-Board Plug-in Spade for

0.110” quick connect; labeled “I” (engraved in plastic case).

5. Thermocouple Connection: Male On-Board Plug-in

Spade for ¼” quick connect; labeled “S” (engraved in

plastic case).

6. Valve Safety Operator Connection: Male On-Board

Plug-in Spade for 3/16” quick connect; labeled “V”

(engraved in plastic case).

FUNCTIONAL DESCRIPTION
Valve Operation

• Magnetic Safety Operator:

1. Hold-In Current: </=150mA

2. Drop Out Current: 135-40mA

3. Coil Resistance: 0.0155-Ohms +/-10%

• Motor Operator: 4-pole step motor, 700mA consumption

• Sequencing:

1. Pilot Ignition:

- Drive step motor - Push Magnetic Safety Operator
Open (physical stop at +600 steps; overdrive to
ensure pushing operator open).

- Hold Magnetic Safety Operator open with power

from the control applied to the “V” terminal.

- Drive step motor Steps - Open Secondary Pilot
Gas Passageway.

- Emit Ignition Spark & Prove Pilot Fame, and then
remove power supplied by control from Magnetic
Safety Operator; power is now supplied to
Magnetic Safety Operator by thermocouple output.

2. Main Flame On (High):

- Drive step motor– Calibrate step motor (physical

stop; overdrive to ensure “0” point calibration) and
open main gas ow.

- Drive step motor– Move to High ame.

3. Continuously Variable Flame Modulation:

- Step motor may be adjusted to any position

between High ame setting and Low ame setting

by either pressing and holding either the UP or

DOWN ame setting buttons on a transmitter

intended for use with this control.

4. Low Flame:

5. OFF: Drive step motor– Move to OFF setting.

SWITCH OPERATION

• ON/OFF:

1. OFF Position (contacts open):

- Control is idle waiting for ON/OFF switch state
change or command from wireless remote control.

2. ON Position (contacts closed):

- Control will initiate the pilot ignition sequence.

- Control will then default to Main Flame On (High)
Setting for 5-seconds.

- Control will then read position of High/Low ame

setting switch and will proceed to that ame setting.

- Control will ignore commands from RF circuit
(switch ON overrides remote control operation).

• High/Low:

1. Switch position is only read with ON/OFF switch in ON

position.

2. High Position (contacts closed): Control will operate step
motor on gas valve to Main Flame On (High) position.

3. Low Position (contacts open): Control will operate step
motor on gas valve to Low Flame position.

• LEARN:

1. Press and release to open LEARN window, the control
is ready to accept a transmitter security code.

2. LEARN window will remain open for 60-seconds.

3. Control will learn up to 3 different transmitter security codes.

4. Security codes will be retained in EEPROM memory

indenitely if power is removed.

5. Press and hold for 6-seconds to clear all transmitter
security codes retained in memory.

AUDIBLE ALERTS

• LEARN Window Open:

1. Audible Alert: Single long beep (~1 second in length)
after pushing the LEARN button.

2. Description of Alert: Inform the user that the module is
ready to learn the security code of a transmitter.

• Code Accepted:

1. Audible Alert: Four short beeps (~0.2 seconds in length)
in rapid succession.

2. Description of Alert: Inform the user that the module has

successfully learned a transmitter’s security code.

• LEARN Memory Cleared:

1. Audible Alert: Three long beeps in succession.

2. Description of Alert: Inform user that the transmitter
security code memory has been successfully cleared.

ERROR CODES

• Ignition Safety (Protection for Ignition system):

1. Error Code: One short beep (~0.2 seconds in length)
every one-second.

2. Description of Fault: Pilot is not successfully ignited
within the trial period.

3. Action: The control will operate the step motor in the gas
valve to the OFF position.

4. How to Clear: Press OFF button.

• Recycle Safety: (Protection for Unstable Pilot)

1. Error Code: Two short beeps every one-second.

2. Description of Fault:

- Automatic Recycle - Pilot is proven and lost

3-times within 2-minutes without multiple ON/OFF

commands.

- Manual Recycle – Ignition sequence is initiated
6-times within 2-minutes.

3. Action: The control will operate the step motor in the gas
valve to the OFF position.

4. How to Clear:

- After 5-minutes has elapsed (5-minute internal timer

expires), the module must see the mode/switch in

the OFF position after that time.

- Once the module see’s the mode/switch in the

OFF position after the 5-minutes has elapsed, it

will stop beeping.

- Once the beeping has stopped, it will accept

normal operation including another ON command
from the user.

- The only other way to reset this fault in another
manner is to remove power to the module (for
approximately 30-seconds until the internal circuits

discharge), and t

hen re-apply power.

40397-1-0719 Page 21

CONTROL SYSTEM SPECIFICATIONS (CONT’D)

• Sensor Safety (Protection for Flame sensor):

1. Error Code: 4 Short beeps every one-second (Constant
beeping)

2. Description of Fault: Pilot ame sensor voltage is
too high (>FLAME=FALSE threshold) when ignition
sequence is initiated.

3. Also occurs if ground circuit is not properly connected,
including ground from pilot assembly or ground integral

to valve’s motor connection (motor not plugged into

module or white wire on valve end of wire harness not
connected to ground).

4. Action: The control will operate the step motor in the gas
valve to the OFF position.

5. How to Clear: Press OFF button.

• Thermal Safety (Overheat Protection):

1. Error Code: 4 Short beeps every 2-seconds.

2. Description of Fault: Internal temperature has exceeded
170 deg. F.

3. Action: The module will operate the step motor in the
gas valve to the OFF position.

4. How to Clear: Module’s internal temperature must cool
to below 160 deg. F and then press OFF button.

• Communication Safety (NOTE: This feature is only
available when transmitter includes an LCD screen).

1. Error Code: One short beep every 4-seconds

2. Description of Fault: Transmitter and & receiver

are not communicating properly. Control monitors
RF transmissions for communication safety signal
(expected every 15-minutes). If the signal is not

received within 15-minutes, a 2-hour countdown begins.

If no other RF transmissions are received before the

countdown expires, the control will enter Communication

Safety fault.

3. Action: The module will operate the step motor in the

gas valve to the OFF position.

4. How to Clear: Control must receive a subsequent RF

transmission.

40397-1-0719Page 22

MAINTENANCE AND SERVICE

MAINTENANCE

The Decorative Gas Log Set should be thoroughly inspected at

least once a year by a qualied technician.
At the beginning of each season, check for:

• Chimney ue or vent pipe is drawing properly, and that vent

pipe connections are tight.

• Blockages at the chimney or vent termination.

• Creosote and soot build-up in chimney and/or vents (clean if

necessary).

• Inspect the pilot and burners.

• Remove dust, cobwebs, pet hair or other debris from the
replace.

• Check for gas leaks. See page 11.

The burner system has been adjusted for proper operation at the

factory. No adjustment is necessary, other than altitude de-rate or
pilot ame.

WARNING

NEVER enlarge valve orices or burner ports.

SOOTING

Some sooting of your log set is normal, adding to the appearance
of burned wood. If excessive sooting accumulates, clean the logs

using either of the following options::

When the logs are cold, remove logs from burner, brush the

A.

soot off with a brush. Do not use water or soot cleaners.

B. When the logs are cold, remove logs from burner. Take

logs outside and remove soot with an air hose. Refer to
Installation Instructions supplied with logs for re-installa­tion information.

CLEANING

Keep the control area, logs and burner area surrounding the logs clean.

THE LOGS CAN GET VERY HOT— HANDLE ONLY WHEN COOL.

Always keep the appliance area clear and free from combustible

materials, gasoline, and other ammable vapors and liquids.

Never obstruct the ow of combustion and ventilation air. Keep the

front of the appliance clear of all obstacles and materials.

Inspecting Venting System

A vented replace venting system is designed and constructed
to develop a positive ow adequate to remove ue gases to the

outside atmosphere.

Any foreign objects in the venting system, may cause ue gases
to ow into the room.

Periodic examination and/or cleaning of the venting system of the
solid-fuel burning replace must be done by a qualied service
person. Visually inspect the damper and ue area for excessive

soot build-up. This soot (carbon) may be removed by brushing with
a soft bristle brush.

40397-1-0719 Page 23

TROUBLESHOOTING

PROBLEM OBSERVED POSSIBLE CAUSE CORRECTIVE MEASURE

Gas odor during setup Gas Leak

Gas odor before rst ignition Gas Leak

No gas to pilot Make sure gas is on

Thermocouple not hot Repeat lighting sequence

Pilot will not ignite, or will not

stay lit

Delayed ignition

Burner does not light but pilot
remains on

Burner lights but does not
stay lit while pilot remains on

Burner and pilot light but will
not stay on

Incorrect burner ame

Backre of burner

Appliance produces unwanted
odors

Logs appear to smoke

Whistle noise from appliance

Improper pilot ame adjustment See Pilot Characteristics - adjust ame

Loose connections on the thermocouple Check gas connections

Faulty pilot or thermocouple Replace Safety Pilot

Faulty valve Replace Valve

Low gas pressure Check gas supply pressure

Clogged or dirty burner ports Clean burner ports

Blocked orice Check orice opening

Faulty valve Replace valve

Low gas pressure Check gas supply pressure

Clogged or dirty burner ports Clean burner ports

Blocked orice Check orice opening

Faulty pilot or thermocouple Replace safety pilot

Faulty valve Replace valve

Low gas pressure Check gas supply pressure

Faulty valve Replace valve

Faulty pilot or thermocouple Replace Safety pilot

Clogged or dirty burner ports Clean burner ports

Low gas pressure Check gas supply pressure

Not enough fresh air for pilot Open door or window - ventilate

Faulty valve Replace valve

Faulty pilot or thermocouple Replace safety pilot

Clogged or dirty burner ports Clean burner ports

Module overheating Move away from ame

Incorrect gas supply or pressure Check gas supply pressure

Blocked orice Check orice opening

Clogged or dirty burner ports Clean burner ports

Faulty valve Replace valve

High altitude Adjust orice size for altitude

Blocked orice Check orice opening

Clogged or dirty burner ports Clean burner ports

Low gas pressure Check gas supply pressure

Vapors from paint, hair spray, glues, etc. Ventilate room

Initial burn-off of manufacturing chemicals Ventilate room

Vapors from manufacturing chemicals Ventilate room

Logs curing Logs curing

Air in gas line Bleed lines

Control knob not in fully open position Open control knob to full position

Spiral gas ex line Replace gas feed line

What To Do If You Smell Gas

• Do not try to light any appliance. • Do not touch any
electrical switch; do not use any phone in your building. •
Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions. • If you cannot reach
your gas supplier, call the re department.

40397-1-0719Page 24

BFR PARTS LIST AND EXPLODED VIEW

WARNING

11

6

7

5

17

3

18

Failure to position the parts in accordance with these

diagrams or failure to use only parts specically

approved with this appliance may result in property
damage or personal injury.

10

24

8

23

22

3

14

2

1

16

15

13

12

4

21

20

19

INDEX NO. PART NO. DESCRIPTION MODELS

1 11788 Decorative Rock BFE2124 BFE30

2 R12720 Rockwool, 4oz. BFE2124 BFE30

3 R2809 Damper Clamp BFE2124 BFE30

4 R12219 Flex Line, Non-Whistling 16 Inch X 1/2 Inch Flare BFE2124 BFE30

5 R10815 Remote, RCAF-3 BFE2124 BFE30

6 40395 Module Assembly BFE2124 BFE30

7 R12715 Battery Pack, Four AA-Cells BFE2124 BFE30

8 R12708 Valve, AF Electronic, w/ Harness To Module BFE2124 BFE30

9 R12711 (NS) V-Wire, 36 Inch BFE2124 BFE30

10 R12710 Pilot, With Thermocouple, Convertible BFE2124 BFE30

11 R1499 Grommet, Rubber BFE2124 BFE30

12 40372 Tube Assembly BFE30

12 40373 Tube Assembly BFE2124

13 R11978 Venturi BFE2124 BFE30

14 R11977 Venturi Gasket BFE2124 BFE30

15 P273 Orice, #22 BFE2124 (NG)

15 P314 Orice, 2.25mm BFE2124 (LP)

15 P325 Orice, #12 BFE30 (NG)

15 P285 Orice, #39 BFE30 (LP)

16 P253 Orice Fitting BFE2124 BFE30

17 39114 Burner Assembly, 24 BFE2124

17 39115 Burner Assembly, 30 BFE30

18 39114 Grate Assembly, 24 BFE2124

18 39115 Grate Assembly, 30 BFE30

19 R12048 Fitting, 90 Degree 3/8 Inch FPT X 3/8 Inch MPT BFE2124 BFE30

20 P133 Nipple, 3/8 Inch X 2 Inch BFE2124 BFE30

21 R11044 Regulator, 5.3 Inch NG

21 R10689 Regulator, 10.0 Inch LP

22 R12059 Nipple, Close BFE2124 BFE30

23 R12217 Fitting, 1/2 Inch Flare X 3/8 Inch NPT Internal Threads BFE2124 BFE30

24 R6207 Elbow, 3/8 Inch NPT X 5/16 Inch Compression BFE2124 BFE30

40397-1-0719 Page 25

MASTER PARTS DISTRIBUTOR LIST

To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.com. To provide war­ranty service, your dealer will need your name and address, purchase date and serial number, and the nature of the problem with the unit.

To Order Parts After the Warranty Period, please contact your dealer or one of the Master Parts Distributors listed below. This list changes
from time to time. For the current list, please click on the Master Parts button at www.empirecomfort.com.

Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered Original Equipment repair

parts for Heaters, Grills, and Fireplaces manufactured by Empire Comfort Systems Inc.

Dey Distributing

1401 Willow Lake Boulevard

Vadnais Heights, MN 55101

Phone: [phone]
Toll Free: 800-397-1339
Website: www.deydistributing.com
Parts: Heater, Hearth and Grills

East Coast Energy Products

10 East Route 36

West Long Branch, NJ 07764

Phone: [phone]
Toll Free: 800-755-8809
Fax: [phone]
Website: www.eastcoastenergy.com
Parts: Heater, Hearth and Grills

HOW TO ORDER REPAIR PARTS

F. W. Webb Company

200 Locust Street

Hartford, CT 06114

Phone: [phone]
Toll Free: 800-243-9360
Fax: [phone]
Toll Free Fax: [phone]
Websites: www.fwwebb.com & www.victormfg.com
Parts: Heater, Hearth and Grills

Parts Not Under Warranty

Parts can be ordered through your Service Person, Dealer, or a Master Parts Distributor. See this page for the Master Parts Distribu­tors list. For best results, the service person or dealer should order parts through the distributor. Parts can be shipped directly to the

service person/dealer.

Warranty Parts

Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is required for
warranty parts.

All parts listed in the Parts List have a Part Number. When ordering parts, rst obtain the Model Number and Serial Number from the

name plate on your equipment. Then determine the Part Number (not the Index Number) and the Description of each part from the
following illustration and part list. Be sure to give all this information . . .

Appliance Model Number Part Description

Appliance Serial Number Part Number

Type of Gas (Propane or Natural)

Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store.

Shipments contingent upon strikes, res and all causes beyond our control.

40397-1-0719Page 26

WARRANTY

Empire Comfort Systems Inc. warranties this hearth product to be free from defects at the time of purchase and for the periods specied
below. Hearth products must be installed by a qualied technician and must be maintained and operated safely, in accordance with the
instructions in the owner’s manual. This warranty applies to the original purchaser only and is not transferable. All warranty repairs must
be accomplished by a qualied gas appliance technician.

Limited Lifetime – Refractory Logs

Should any part fail because of defective workmanship or material during the normal life of this product, Empire will repair or
replace at Empire’s option.

Limited Five-Year Parts Warranty – Burners, Grates, Ceramic Fiber Logs

Should any part fail because of defective workmanship or material within ve years from the date of purchase, Empire will repair
or replace at Empire’s option.

Limited Two-Year Parts Warranty – Valves

Should the valve fail because of defective workmanship or material within two years from the date of purchase, Empire will repair
or replace at Empire’s option.

Limited One-Year Parts Warranty – Remote Controls, Accessories, and Parts

Should any remote control, thermostat, accessory, or other part fail because of defective workmanship within one year from
the date of purchase, Empire will repair or replace at Empire’s option.

Duties of the Owner

The appliance must be installed by a qualied installer and operated in accordance with the instructions furnished with the
appliance. A bill of sale, cancelled check, or payment record should be kept to verify purchase date and establish warranty

period. Ready access to the appliance for service.

What Is Not Covered

Damages that might result from the use, misuse, or improper installation of this appliance.
Travel, diagnostic costs and freight charges on warranted parts to and from the factory.

Claims that do not involve defective workmanship or materials.
Unauthorized service or parts replacements.
Removal and reinstallation cost.
Inoperable due to improper or lack of maintenance.

How To Get Service

To make a claim under this warranty, please have your receipt available and contact your installing dealer. Provide the dealer
with the model number, serial number, type of gas, and purchase verication. The installing dealer is responsible for providing

service and will contact the factory to initiate any warranted parts replacements. Empire will make replacement parts available
at the factory. Shipping expenses are not covered.

If, after contacting your Empire dealer, service received has not been satisfactory, contact: Consumer Relations Department,
Empire Comfort Systems Inc., PO Box 529, Belleville, Illinois 62222, or send an e-mail to [e-mail] with
“Consumer Relations” in the subject line.

Your Rights Under State Law

This warranty gives you specic legal rights, and you may also have other rights, which vary from state to state.

40397-1-0719 Page 27

Empire Comfort Systems Inc.
Belleville, IL

If you have a general question

about our products, please e-mail
us at [e-mail].

If you have a service or repair

question, please contact your dealer.

www.empirecomfort.com

40397-1-0719Page 28