Empire Comfort Systems BXL18MTN-1, BXL24MTN-1, BXL30MTN-1, BXL36MTN-1, AVL21MTEKN-1 Installation Instructions And Owner's Manual

INSTALLATION INSTRUCTIONS

AND OWNER’S MANUAL

INSTALLER:

Leave this manual with the appliance.

CONSUMER:

Retain this manual for future reference.

WARNING

FIRE OR EXPLOSION HAZARD
If the information in this manual is not

followed exactly, a re or explosion may

result causing property damage, personal

injury or loss of life.

— Do not store or use gasoline or other

ammable vapors and liquids in the
vicinity of this or any other appliance.

— WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do
not use any phone in your building.

• Leave the building immediately.

• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.

• If you cannot reach your gas supplier,
call the re department.

— Installation and service must be

performed by a qualied installer,
service agency or the gas supplier.

General Information: These instructions
are intended as a general guide and do not
supersede national or local codes in any

way. Authorities having jurisdiction should
be consulted before installation.

Installation and provision for combustion
and ventilation air must conform to the Na-

tional Fuel Gas Code, ANSI Z223.1, or CAN/
CGA-B149.1, Natural Gas Installation Code.

DOUBLE BURNER

(REQUIRES VENTED DECORATIVE LOG SET)

FOR INSTALLATION IN

SOLID-FUEL BURNING FIREPLACES

MANUAL MODELS

BXL(18,24,30,36)MTN-1

CONGRATULATIONS on the purchase of your
new DOUBLE GAS BURNER! Your Decorative
Gas Burner is designed and intended for instal­lation in an approved, existing, fully vented,

wood-burning replace, with a gas hook-up.

IMPORTANT! Read these instructions care­fully before installing or operating this gas

appliance. These instructions should be left
with the homeowner for future reference.

WARNING

This log set is to be installed only in a sol-

id-fuel burning replace with a working ue
constructed of non-combustible material.

The vent damper must also have a damper

clamp attached to it to keep the damper from
accidentally closing during operation.

WARNING

If not installed, operated and maintained in
accordance with the manufacturer’s instruc­tions, this product could expose you to sub­stances in fuel or from fuel combustion which

can cause death or serious illness.

WARNING

This appliance must be installed only in a sol-

id-fuel burning replace with a working ue

and construction of noncombustible materi-

als. This unit is NOT for use with solid fuel.
Solid fuels shall NOT be burned in a replace
where a decorative appliance is installed.

TABLE OF CONTENTS

SECTION PAGE

Carton Contents & Hardware Pack...............................................................................................3

Important Safety Information .................................................................................................. 3 - 4

General Information ......................................................................................................................5

Fireplace Preparation ...................................................................................................................5

Before Fully Installing the Appliance .............................................................................................6

Introduction ...................................................................................................................................6

Product Specications ..................................................................................................................7

Gas Supply ...................................................................................................................................8

Installation............................................................................................................................. 9 - 10

Final Set Up ................................................................................................................................ 11

Pilot and Main Burner Flame Characteristics .............................................................................12

Cleaning & Servicing ..................................................................................................................12

Operation ....................................................................................................................................12

Maintenance & Service ...............................................................................................................13

Troubleshooting ..........................................................................................................................13

Exploded View & Parts List .........................................................................................................14

Master Parts Distributor List .......................................................................................................15

How To Order Repair Parts .........................................................................................................15

Warranty .....................................................................................................................................16

Appliance Service History ................................................................................................... 17 - 19

35644-2-0617Page 2

CARTON CONTENTS & HARDWARE PACK

1

7

1/4”X 1 1/4” SLOTTED HEX HEAD ANCHOR SCREW

CARTON CONTENTS

2

3

4

5

Items not shown to scale.

Index Number Description

1 Double Burner Assembly 1

2 Damper Clamp 1

3 Street Elbow, 1/2 X 3/8 1

4 Flexline 1

5 Rockwool Mix 2

6 Decorative Rock 3

7 Black Sand 2

See Parts Lists on page 14 for ordering replacement parts. Do

not order batteries, bolts, screws, washers or nuts. They are

standard hardware items and can be purchased at any local
hardware store.

Quantity

Supplied

HARDWARE PACK CONTENTS

6

IMPORTANT SAFETY INFORMATION

Installer: Please leave these instructions with the owner for future

reference.

For Installation In Solid Fuel Burning Fireplaces. Do not burn wood

or solid fuels in a replace where a decorative gas log set is installed.
This appliance is for installation only in a solid fuel burning replace,
masonry replace or manufactured replace.

WARNING

Any modication to this gas log set or to controls can be
dangerous. Improper installation or use of the gas log set
can cause serious injury or death from re, burns, explo­sion or carbon monoxide poisoning.

1. Please follow all local codes regarding installation, combustion

and ventilation air or in the absence of local codes follow the

National Fuel Gas Code ANSI Z223.1(U.S. installation), or
CAN/CGA-B149, Installation Code (Canada installation) and

with ANSI Z21.60 Decorative Vented Appliances for Solid Fuel
Burning Fireplaces.

2. Proper installation, burner pan location and log placement is

important to achieve optimum look and performance of your
gas log set. The logs have been designed for easy location
and placement on the grate and must be followed for proper
operation.

3. Do not operate this log set with glass doors in the closed posi-

tion. A replace screen must be in place when the log set is

burning. Adequate combustion air must be provided for proper

venting. All ames should go up and out the top of the rebox
into the ue vent. If any ames oat or curl forward into the

room do not operate appliance. Check for an open ue and
adequate combustion air into the room. A damper clamp must

be installed on the rebox damper to maintain an open ue

vent condition.

4. Young children must be carefully supervised when they are in
the same room as the gas log while in operation. Do not place

stockings, clothing or any ammable material above or near
the replace.

5. Do not substitute or use materials other than those supplied
for use with the log set.

DO NOT OPERATE THIS GAS LOG SET WITH GLASS DOORS

CLOSED.

• Due to high temperatures the appliance should be located

out of trafc and away from furniture and draperies.

• Children and adults should be alerted to the hazards of

high surface temperatures and should stay away to avoid

burns or clothing ignition.

• Young children should be carefully supervised when they
are in the same room as the appliance.

• Clothing or other ammable material should not be placed
on or near the appliance.

• Do not place trash or other articles on the log set during
operation.

35644-2-0617 Page 3

IMPORTANT SAFETY INFORMATION

• During manufacturing, fabricating and shipping, various

components of this appliance are treated with certain oils,

lms or bonding agents. These bonding agents are not
harmful but may produce annoying smoke and smells as
they are burned off during initial operation of the appliance.
This is a normal temporary occurrence. A window should
be opened during the initial bake out period.

• Keep burner and control compartment clean.

WARNING

• Before installing in a solid fuel burning replace, the
chimney ue and rebox must be cleaned of soot,
creosote, ashes and loose paint by a qualied chimney
cleaner.

• Do not allow fans to blow directly into the replace. Avoid
any drafts that alter burner ame patterns.

• Do not use a blower insert, heat exchanger insert or other
accessory not approved for use with this appliance.

• Installation and repair should be done by a QUALIFIED
SERVICE PERSON. The appliance should be inspected
before use and at least annually by a qualied service
person. More frequent cleaning may be required due to
excessive lint from carpeting, bedding materials, etc.

It is imperative that control compartments, burners
and circulating air passageways of the appliance be

kept clean.

• DO NOT put anything around the replace that will
obstruct the ow of ventilation air.

• DO keep the appliance area clear and free from
combustible material, gasoline and other ammable
vapors and liquids.

• A yearly examination and cleaning of the venting
system of the solid-fuel burning replace must be
performed by a qualied agency.

• DO make a periodic visual check of pilot and burners.
Clean and replace damaged parts.

• DO NOT use this appliance if any part has been under
water. Immediately call a qualied service technician

to inspect the appliance and to replace any part of
the control system and any gas control which has

been under water.

WARNING

Follow all gas leak check procedures in this manual, prior
to operation.

DO NOT ATTEMPT TO DISCONNECT THE GAS OR ANY GAS
FITTING WHILE THIS APPLIANCE IS IN OPERATION.

NEVER leave the decorative gas log set unattended while in
operation.

NEVER allow children to operate this decorative gas log set.

NEVER place hands or ngers on the front edge of this decora­tive gas log set.

NEVER use liquid propane gas in a natural gas unit, or natural

gas in a liquid propane unit.

DO NOT use solid-fuel or lighter uid in any decorative gas log

set.

Any safety screen or guard removed for servicing an appliance
must be replaced prior to operating the appliance.

During manufacturing, fabrication, and shipping, various com­ponents of this appliance are treated with certain oils, lms, or
bonding agents. These chemicals ARE NOT harmful, but may
produce annoying smoke and smells, as they are burned off,

during the initial operation of the appliance. This may possibly

cause headaches, and eye or lung irritation. This is a normal

and temporary occurrence. The initial break-in period should

last three to four hours. During this period, provide maximum
ventilation by opening a window or door, to allow odors to dis­sipate. Any odor remaining after this initial break-in period, will

be slight and will disappear with continued use.

PROPER CLEARANCES FROM COMBUSTIBLE CON­STRUCTION AND MATERIALS MUST BE MAINTAINED
FROM ALL SIDES, TOP, AND BOTTOM OF THIS APPLI-

ANCE.

THIS APPLIANCE SHOULD NEVER BE PLACED NEAR ANY

COMBUSTIBLE SURFACE.

THIS APPLIANCE SHOULD NEVER BE PLACED UNDER

ANY COMBUSTIBLE CONSTRUCTION OR MATERIALS.

NEVER PLACE ANY COMBUSTIBLE MATERIAL WITHIN
TWENTY-FOUR INCHES (24”)FROM THE FRONT OF THE

FIREPLACE ENCLOSURE.

WARNING

The Commonwealth of Massachusetts requires that the
chimney ue damper, when used with decorative gas
log sets, be welded open or completely removed. In the

Commonwealth of Massachusetts, this appliance must be

installed by a licensed plumber or gastter.

WARNING

Fuels used in gas or oil-red appliances, and the products
of combustion of such fuels, contain chemicals known to

the State of California to cause cancer, birth defects, and/or

other reproductive harm. This warning is issued pursuant
to California Health & Safety Code Sec. 25249.6.

While this appliance is not in use, the gas must be turned off at

the gas supply.

WARNING

Improper installation, adjustment, alteration, service or
maintenance, can cause property damage, personal injury
or loss of life. Refer to the owner’s information manual,
provided with this appliance. Installation and service
must be performed by a qualied installer, service agency
or the gas supplier.

35644-2-0617Page 4

DAMPERDAMPER

TYPICAL FIREPLACE

DAMPER CLAMP

GENERAL INFORMATION

Qualied Installing Agency

Installation and replacement of gas piping, gas utilization equipment

or accessories and repair and servicing of equipment shall be per-

formed only by a qualied agency. The term "qualied agency" means
any individual, rm, corporation or company which either in person

or through a representative is engaged in and is responsible for (a)

the installation or replacement of gas piping or (b) the connection,
installation, repair or servicing of equipment, who is experienced in
such work, familiar with all precautions required and has complied

with all the requirements of the authority having jurisdiction.

Commonwealth of Massachusetts: The installation must be

made by a licensed plumber or gas tter in the Commonwealth

of Massachusetts.

The installation and the provisions for combustion and ventilation
air must conform with the National Fuel Gas Code, ANSI Z223.1/
NFPA54* Canadian Installation Code CAN/CGA B149.

*Available from the American National Standards Institute, Inc. 11
West 42nd St., New York, N.Y. 10018.

FIREPLACE PREPARATION

• Turn off gas supply to replace or rebox.

• Have the replace oor and chimney professionally cleaned to

remove ashes, soot, creosote or other obstructions.

Have this cleaning performed annually after installation.

• Seal any fresh air vents or ash clean-out doors located on oor

or wall of replace. If not, drafting may cause pilot

outage or sooting. Use a heat-resistant sealant. Do not seal

chimney ue damper.

High Altitude Installation

When installing this unit at an elevation above 2000 feet (in the
United States) it may be necessary to decrease the input rating by

changing the existing burner orice to a smaller size. Generally,

input should be reduced 4 percent for each 1000 feet above sea

level. However, if the heating value of the gas has been reduced,

this general rule may not apply. Check with local gas utility for proper

orice size identication.

For Canadian high altitude applications, this appliance is suitable for
installation at elevations between 0 feet (0m) and 4,500 (1,370m)

without change.

When installing this unit at an elevation above 4500 feet (1,370m)
(in Canada), check with local authorities.

Consult your local gas utility for assistance in determining the proper

orice for location.

Installing Damper Clamp (Figure 2)

Remove all ashes or other debris from the replace. If the replace

is equipped with an ash dump be sure to seal the door with furnace
cement or high temperature silicone. Be sure to check the damper

for proper operation and verify that the ue passageway is open.

Attach damper clamp to the vent damper and tighten hold down bolt.

Place the clamp over the lip of the damper and tighten the hold
down bolt until the clamp is securely attached to the damper. This
will prevent the damper from accidentally closing.

Figure 2

35644-2-0617 Page 5

BEFORE FULLY INSTALLING THE APPLIANCE

You must secure the gas burner to the replace oor. If not, the
entire unit may move when you adjust the controls. Movement

of unit may cause shifting of the gas logs which leads to sooting

and improper burning. Grate movement could cause a gas leak.

Special care is required if you are installing the unit into a
sunken replace. You must raise the replace oor to allow
access to gas log controls. This will insure adequate air ow
and guard against sooting. Raise the replace oor using
noncombustible materials.

Assembly Procedure:

1. Center the appliance in the fireplace or firebox. Make
certain the front feet of the grate sit inside the front edge of the

replace or rebox.

2. An anchor hole is provided in the two bottom side members of

the grate frame. After centering the grate correctly, mark the
hole positions on the replace/rebox oor. Drill two (2) 5/32"
diameter holes approximately 1-1/2" deep for masonry screws
or 1/8" hole for sheet metal screws.

3. Anchor the grate to the replace/rebox oor using the screws

provided. Refer to Figure 13.

Proper installation of the grate is essential to prevent any

movement of the gas logs and controls during operation.

Figure 13

Introduction

Always consult your local Building Department regarding regula-

tions, codes or ordinances which apply to the installation of a
vented decorative gas log set in a solid-fuel burning replace.

This appliance is only for use with the type of gas indicated on
the rating plate.

Instructions to Installer

1. Installer must leave instruction manual with owner after
installation.

2. Installer must have owner ll out and mail warranty card
supplied with the replace.

3. Installer should show owner how to start and operate the

replace.

WARNING

ANY CHANGE TO THIS APPLIANCE OR ITS CONTROLS CAN

BE DANGEROUS. Improper installation or use of the appli-
ance can cause serious injury or death from re, burns, ex­plosion or carbon monoxide poisoning.

INTRODUCTION

General Information
Any alteration of the original design, installed other than as
shown in these instructions or use with a type of gas not
shown on the rating plate is the responsibility of the person

and company making the change.

Important

All correspondence should refer to complete Model No., Serial

No. and type of gas.

NOTICE: During initial use of the ceramic logs and branches you
will detect an odor as the ceramic logs and branches are cured.

NOTICE: Thermostats are for Vent-Free Applications only.

35644-2-0617Page 6

PRODUCT SPECIFICATIONS

NATURAL GAS

Millivolt Match Light

Gas inlet pressure

Model Gas Type Orice

Max. 10.5” 10.5”

Min. 7.0” 7.0”

BTUH

Max. Rate

BXL18MTN NAT 25 75,000

BXL24MTN NAT 25 75,000

BXL30MTN NAT 21 90,000

BXL36MTN NAT 21 90,000

MINIMUM FIREPLACE DIMENSIONS

MASONRY BUILT FIREPLACES

Chimney Height Minimum of 6 Feet

Log

Set Size

Rear

Width

A

Depth

B

Front

Width

C

Height

D

18 22 14 26 18

24 26 16 30 18

30 30 18 36 18

36 34 18 42 18

Minimum

Vent in

Sq. Inches

49

71

71

71

MINIMUM FIREPLACE DIMENSIONS

MASONRY BUILT FIREPLACES

Chimney Height Minimum of 10 Feet

Log

Set Size

Rear

Width

A

Depth

B

18 22 14 26 18

24 26 16 30 18

30 30 18 36 18

36 34 18 42 18

Front

Width

C

Height

D

Minimum

Vent in

Sq. Inches

49

71

71

71

For Double Burners without control valves (match-light) the replace

minimum front width above allows for centering the log set. When

adding valve kit to a Double Burner, add 4 inches to minimum
replace width shown above for size 18 log set; add 6 inches for
sizes 24 and 30.

NOTICE: Natural gas match throw sets may be used in some

areas. Check your local codes for this conguration.

HIGH ALTITUDE DE-RATE

In the U.S.A., input BTU shall be de-rated at 4% (1 orice size)
per 1000 feet for altitudes above 2000 feet. In Canada, input BTU
shall be de-rated 10% (2 orice sizes) at altitudes from 2000 feet

to 4500 feet.

For Double Burners without control valves (match-light) the replace

minimum front width above allows for centering the log set. When

adding valve kit to a Double Burner, add 4 inches to minimum
replace width shown above for size 18 log set; add 6 inches for
sizes 24 and 30.

A

REAR WIDTH

HEIGHT

D

DEPTH

B

FRONT WIDTH

C

35644-2-0617 Page 7

GAS SUPPLY

Check all local codes for requirements, especially for the size and

type of gas supply line required.

Recommended Gas Pipe Diameter

Pipe

Length

0-10 feet

0-3 meters

10-40 feet

4-12 meters

40-100 feet

13-30 meters

100-150 feet

31-46 meters

NOTICE: Never use plastic pipe. Check to conrm whether your
local codes allow copper tubing or galvanized.

NOTICE: Since some municipalities have additional local codes, it

is always best to consult your local authority and installation code.

Installing a New Main Gas Cock

Each appliance should have its own manual gas cock.

In the Commonwealth of Massachusetts the gas cock must be a
T handle type.

A manual main gas cock should be located in the vicinity of the unit.

Where none exists, or where its size or location is not adequate,
contact your local authorized installer for installation or relocation.

Compounds used on threaded joints of gas piping shall be resistant

to the action of liqueed petroleum gases. The gas lines must be

checked for leaks by the installer. This should be done with a soap

solution watching for bubbles on all exposed connections, and if
unexposed, a pressure test should be made.

Never use an exposed ame to check for leaks. Appliance must

be disconnected from piping at inlet of control valve and pipe

capped or plugged for pressure test. Never pressure test with
appliance connected; control valve will sustain damage!

A gas valve and ground joint union should be installed in the gas
line upstream of the gas control to aid in servicing. It is required by
the National Fuel Gas Code that a drip line be installed near the gas
inlet. This should consist of a vertical length of pipe tee connected
into the gas line that is capped on the bottom in which condensation
and foreign particles may collect.

Schedule 40 Pipe

Inside Diameter

Nat. L.P. Nat. L.P.

1/2”

12.7mm

1/2”

12.7mm

1/2”

12.7mm

3/4”

19mm

3/8”

9.5mm

1/2”

12.7mm

1/2”

12.7mm

1/2”

12.7mm

Tubing, Type L

Outside Diameter

1/2”

12.7mm

5/8”

15.9mm

3/4”

19mm

7/8”

22.2mm

3/8”

9.5mm

1/2”

12.7mm

1/2”

12.7mm

3/4”

19mm

The use of the following gas connectors is recommended:

— ANSI Z21.24 Appliance Connectors of Corrugated Metal Tubing

and Fittings

— ANSI Z21.45 Assembled Flexible Appliance Connectors of

Other Than All-Metal Construction

The above connectors may be used if acceptable by the authority
having jurisdiction. The state of Massachusetts requires that a

exible appliance connector cannot exceed three feet in length.

Figure 4

Pressure Testing of the Gas Supply System

1. To check the inlet pressure to the gas valve, a 1/8" (3.175mm)
N.P.T. plugged tapping, accessible for test gauge connection, must

be placed immediately upstream of the gas supply connection
to the appliance.

2. The appliance and its individual shutoff valve must be
disconnected from the gas supply piping system during any
pressure testing of that system at test pressures in excess of
1/2 psig (3.5 kPa).

3. The appliance must be isolated from the gas supply piping system
by closing its individual manual shutoff valve during any pressure
testing of the gas supply piping system at test pressures equal
to or less than 1/2 psig (3.5 kPa).

Attention! If one of the procedures results in pressures in excess

of 1/2 psig (14" w.c.) (3.5 kPa) on the appliance gas valve, it will
result in a hazardous condition.

35644-2-0617Page 8

INSTALLATION

NOTICE: Installation can be made easier if two or more people
cooperate in locating and installing the unit.

LOCATING THE UNIT

This appliance must be installed only in a solid-fuel burning

replace, which contains a working ue, and is constructed of

non-combustible materials.

IMPORTANT

Before installing this appliance, have the replace and chimney
professionally cleaned to remove any ashes, soot, creosote, or

other obstructions. Perform this cleaning annually after installation.

IMPORTANT

For units with valve applications, complete pilot placement and
gas train assembly before you place the unit into the replace.

IMPORTANT

Seal any fresh air vents or ash clean-out doors located on the

oor or wall of the replace. If this is not performed, drafting may

cause pilot outage or sooting. Use a heat-resistant sealant. DO

NOT seal the chimney ue damper.

WARNING

Gas supply system must be installed in accordance with

the U.S. National Fuel Gas Code.

This appliance and its individual shut off valve must be dis­connected from the gas supply piping system during any

system pressure test in excess of 1/2 PSI (3.5 KPA).

Use a system manual shut off valve to shut off the gas sup­ply to this gas appliance before continuing with installation

procedures.

WARNING

WHEN INSTALLING THE APPLIANCE, DO NOT OBSTRUCT

THE FLOW OF COMBUSTION AND VENTILATION AIR.

Figure 3 - Burner Pan

SET UP AND ASSEMBLY

Your Decorative Gas Log Hearth Kit comes ready for gas assem­bly connection particular for use in your area.

IMPORTANT

BEFORE YOU BEGIN - Audit the gas pressure at the replace
stub to insure proper minimum gas pressure (see the specica-

tions beginning on page 6 of this manual).

IMPORTANT

BEFORE YOU BEGIN - Insure that the rebox meets the mini­mum specications of the appliance (see the specications be-

ginning on page 6 of this manual).

IMPORTANT

This appliance when rst installed may produce unpleasant
odors; these will gradually diminish.

IMPORTANT

Decorative Gas Log Sets are shipped with the appropriate gas
connections for each type of gas (Natural Gas). If you have pur-

chased an inappropriate unit for your application, contact your
retailer, installer or the Customer Service Center.

TOOLS NEEDED

2 Adjustable Wrench (at least one of which has a range of 3/4”

for gas ttings)

2 Adjustable Pipe Wrenches
1 3/8” Nut Driver or Socket (for damper clamp)

BEGINNING INSTALLATION

1.

Remove all contents from the burner shipping container
(Box One).

2. Check the contents of the shipping container against the ship-

ping and packing list or the parts list in this manual. Report
any missing or damaged parts to your retailer.

3. Remove any and all protective wrapping from the appliance.

4. TURN OFF THE GAS SUPPLY SYSTEM.

5. Place the replace damper in the fully open position and

install the damper clamp over the lip of the damper (the
damper must be in a fully open position any time that
this appliance is in operation). Using a 3/8” nut driver

or socket and turning in a clockwise direction, tighten the

damper clamp bolt until the clamp is secure. The damper
clamp must be in place to maintain the minimum perma­nent vent opening. See the chart “Minimum Fireplace Di­mensions” on page 6 for correct venting.
NOTICE: The Commonwealth of Massachusetts requires that

the chimney ue damper, when used with decorative gas log
sets, be welded open or completely removed.

6. Using two adjustable pipe wrenches (one wrench on the gas

stub, and one wrench on the tting), remove the existing cap
or gas jet assembly from the gas stub in the replace by turn-

ing the wrench on the gas cap in a counterclockwise direction.

7. Clean the pipe threads on the gas stub using either a wire

brush or steel wool. Apply Teon tape or pipe dope to the
steel ttings before making any connection.

NOTICE: All gas connections (except for brass to brass) re-

quire Teon tape or pipe dope.

35644-2-0617 Page 9

INSTALLATION

INSTALLING THE APPLIANCE INTO A FIREPLACE

1. Place the Burner Pan into the replace. The unit should be
centered from both side to side and front to back in the re-

place. The unit is shipped ready for right side gas connection
only. See Figure 2.

2. Bend a 3/8” gas line to facilitate the gas connection between
the burner and the gas stub.

CAUTION

Gas lines are easily kinked if bent too sharply.

3. Using two adjustable wrenches, and turning in a clockwise
directions, attach one end of the gas line to the brass re­ducer tting installed in the previous step (one wrench on the
brass gas line tting, and one wrench on the brass reducer
tting).

4. Using two adjustable wrenches, and turning in a clockwise
direction, attach the other end of the gas line to the brass
tting on the burner (one wrench on the gas line tting, and
one wrench on the brass tting on the burner).

CAUTION

Make sure all gas connections are snug but DO NOT over

tighten!

STOP! IT IS OUR RECOMMENDATION TO LIGHT THE PILOT
AND TEST THE IGNITION BEFORE ATTEMPTING TO SET

UP THE LOGS.

5. CHECK FOR LEAKS! Apply soapy water to each connection

and watch for bubbles. If bubbles are seen, turn off the gas
supply, retighten the connections and CHECK AGAIN. DO

NOT use a lighted match or other source of ignition to check
for leaks. Repeat this procedure until you are sure that there
are no leaks. Proceed to “FINAL SET UP on page 11.

FOR UNITS WITH REMOTE SYSTEMS

Millivolt burner systems are capable of operating with a remote
control system. See the instructions packaged with the remote
system that you have purchased for detailed installation and op­erational characteristics. The following instructions are a general
guide for installation only. See Page 11.

Label all wires prior to disconnection when servicing controls.
Wiring errors can cause improper and dangerous operation.
Verify proper operation after servicing.

35644-2-0617Page 10

FINAL SET UP

WARNING

Failure to position the parts in accordance with all includ­ed pictures, diagrams and drawings, or failure to use only

parts specically approved with this appliance may result
in property damage or personal injury.

IMPORTANT

Add a bead of silicon around outer edge of burner pan. See

Figure 4.

1. Pour the provided sand over the entire burner, lling the burn­er pan. The sand (rockwool mix) should follow the slope of the

burner pan, covering the burner completely. See Figure 17.

Figure 17

2. Spread the Glowing Embers over the bottom portion of the
burner. See Figure 18.

CAUTION

DO NOT place glowing embers, sand, rockwool mix, or
lava rock (cinders) in the area of the safety pilot assembly.

STOP!

Refer to the log set up instructions packaged with your Decora­tive Gas Logs.

3. Remove all contents from the Decorative Gas Log shipping
container (Box Two).

4. Check the contents of the shipping container against the
shipping and packing list or the parts list in this manual.
Report any missing or damaged parts to your retailer.

5. Remove any and all protective wrapping from the gas logs.

6. Arrange the decorative gas logs on the grate.

7. Place the Lava Rock (cinders) around the Grate/Burner As­sembly. See Figure 19.

8. DO NOT pack cinders around valve. The valve will overheat!

You must allow air ow around the valve.

9. When you have completed setting up the logs, proceed to

the operation section.

Figure 18

Figure 19

WARNING

Apply loose material (embers and lava rock [cinders])
per instruction manual. DO NOT apply extra material not
supplied with this appliance. All previously applied loose
material (embers) must be removed prior to reapplication.

35644-2-0617 Page 11

PILOT AND MAIN BURNER FLAME CHARACTERISTICS

If pilot ame pattern is incorrect

• See Troubleshooting, page 13

Main Burner Flame Pattern

The main burner ame will be completely yellow.

Main Burner Flame Ignition and Extinction

When the main burner is ignited it will take a few seconds for the

full ame pattern to develop.

When the main burner is extinguished it will take a few seconds for

the ames to disappear. It is normal to have the ames burn down
near the rock wool, as the remaining gas is burned.

CLEANING AND SERVICING

Keep the control compartment, logs and burner area surrounding

the logs clean.

THE LOGS CAN GET VERY HOT— HANDLE ONLY WHEN COOL.

Always keep the appliance area clear and free from combustible

materials, gasoline, and other ammable vapors and liquids.

Never obstruct the ow of combustion and ventilation air. Keep the

front of the appliance clear of all obstacles and materials.

OPERATION

WARNING

Do not use this appliance if any part has been under water.
Immediately call a qualied service technician to inspect

the appliance and replace any part of the control system

and any gas control that has been under water.

Follow these instructions exactly when lighting the appliance.

BEFORE LIGHTING, smell around the appliance area for gas. Be
sure to smell next to the oor, as L.P. gas is heavier than air and
will settle to the oor. Use only your hand to rotate the gas control
knob. Never use tools. If the knob will not turn by hand, do not try
to repair it; call a qualied service technician or installer. Force or
attempted repair may result in a re or explosion.

Inspecting Venting System

A vented replace venting system is designed and constructed
to develop a positive ow adequate to remove ue gases to the

outside atmosphere.

Any foreign objects in the venting system, may cause spillage of
the ue gases into the room.

Periodic examination and/or cleaning of the venting system of the

solid-fuel burning replace must be done by a qualied service
person. Visually inspect the damper and ue area for excessive

soot build-up. This soot (carbon) may be removed by brushing with
a soft bristle brush.

WARNING

All gas burning appliances produce smoke and carbon
monoxide gas during operation. These fumes can be harm-

ful if the appliance is used in any other than a fully vented

replace.

WARNING

A replace screen must be in place when this appliance is
in operation. Unless other provisions for combustion air are

provided, the screen shall have an opening(s) for introduc-

tion of combustion air.

WARNING

When this decorative gas appliance is used in a replace
equipped with a combustion air kit and glass doors, the
glass doors should remain open during log set operation.
This will maximize the radiant heat provided to the sur­rounding area, and minimize overheating of any valve in­stallation. The glass doors may be closed when the log set
is not in use.

35644-2-0617Page 12

MAINTENANCE & SERVICE

The Decorative Gas Log Set should be thoroughly inspected on a

regular basis at least once a year by a qualied installer.
At the beginning of each season, the system should be checked

as follows:

1. Check the chimney ue or vent pipe to make sure that the
ue is drawing properly, and that any vent pipe connections

are tight.

2. Check to see that there are no blockages at the chimney or
vent termination.

3. Check for creosote and soot build-up in chimney and/or
vents and clean if necessary.

4. Inspect the pilot and burners (if applicable).

The burner system has been adjusted for proper operation at the

factory. No adjustment is necessary, other than altitude de-rate or
pilot ame.

NEVER enlarge valve orices or burner ports.

SOOTING

Some sooting of your log set is normal, adding to the appearance
of burned wood. If excessive sooting accumulates, clean the logs

using either of the following options::

A. While the logs are burning and hot, spray the logs with

clean water. The soot will lift off and burn off.

B. When the logs are cold, brush the soot off with a stiff

brush. Do not use water or soot cleaners at the same
time as a brush.

TROUBLESHOOTING

PROBLEM OBSERVED POSSIBLE CAUSE CORRECTIVE MEASURE

Gas odor during setup Gas Leak

Gas odor before rst ignition Gas Leak

Low gas pressure Check gas supply pressure

Delayed ignition

Burner does not light but pilot
remains on

Incorrect burner ame

Backre of burner

Appliance produces unwanted
odors

Logs appear to smoke

Whistle noise from appliance

Clogged or dirty burner ports Clean burner ports

Blocked orice Check orice opening

Low gas pressure Check gas supply pressure

Clogged or dirty burner ports Clean burner ports

Blocked orice Check orice opening

Faulty pilot or thermocouple Replace safety pilot

Faulty valve Replace valve

Incorrect gas supply or pressure Check gas supply pressure

Blocked orice Check orice opening

Clogged or dirty burner ports Clean burner ports

Faulty valve Replace valve

High altitude Adjust orice size for altitude

Blocked orice Check orice opening

Clogged or dirty burner ports Clean burner ports

Low gas pressure Check gas supply pressure

Vapors from paint, hair spray, glues, etc. Ventilate room

Initial burn-off of manufacturing chemicals Ventilate room

Vapors from manufacturing chemicals Ventilate room

Logs curing See “Curing of Refractory Logs”

Air in gas line Bleed lines

Control knob not in fully open position Open control knob to full position

Spiral gas ex line Replace gas feed line

See “What to do if you smell gas” Pages 4 - 5.
Check all gas connections

See “What to do if you smell gas” Pages 4 - 5.
Check all gas connections

35644-2-0617 Page 13

EXPLODED VIEW & PARTS LIST

1

8

INDEX NO

1 R12024 R12025 R12026 R12027 Double Burner Assembly

2 R12047 R12047 R12224 R12224 Orice

3 R12055 R12055 R12055 R12055 Orice Holder

4 R2809 R2809 R2809 R2809 Damper Clamp

5 R12083 R12083 R12083 R12083 Flexline

6 R12057 R12057 R12057 R12057 Rockwool Mix

7 11788 11788 11788 11788 Decorative Rock

8 R12058 R12058 R12058 R12058 Black Sand

N/S - NOT SHOWN

4

5

6

7

PART NO

BXL18 BXL24 BXL30 BXL36

2

3

DESCRIPTION

35644-2-0617Page 14

MASTER PARTS DISTRIBUTOR LIST

To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.
com. To provide warranty service, your dealer will need your name and address, purchase date and serial number, and the

nature of the problem with the unit.

To Order Parts After the Warranty Period, please contact your dealer or one of the Master Parts Distributors listed below.
This list changes from time to time. For the current list, please click on the Master Parts button at www.empirecomfort.com.

Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered Original

Equipment repair parts for Heaters, Grills, and Fireplaces manufactured by Empire Comfort Systems Inc.

Dey Distributing

1401 Willow Lake Boulevard

Vadnais Heights, MN 55101

Phone: [phone]
Toll Free: 800-397-1339
Website: www.deydistributing.com
Parts: Heater, Hearth and Grills

East Coast Energy Products

10 East Route 36

West Long Branch, NJ 07764

Phone: [phone]
Toll Free: 800-755-8809
Fax: [phone]
Website: www.eastcoastenergy.com
Parts: Heater, Hearth and Grills

HOW TO ORDER REPAIR PARTS

F. W. Webb Company

200 Locust Street

Hartford, CT 06114

Phone: [phone]
Toll Free: 800-243-9360
Fax: [phone]
Toll Free Fax: [phone]
Websites: www.fwwebb.com & www.victormfg.com
Parts: Heater, Hearth and Grills

Parts Not Under Warranty

Parts can be ordered through your Service Person, Dealer, or a Master Parts Distributor. See this page for the Master Parts Distribu­tors list. For best results, the service person or dealer should order parts through the distributor. Parts can be shipped directly to the

service person/dealer.

Warranty Parts

Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is required for
warranty parts.

All parts listed in the Parts List have a Part Number. When ordering parts, rst obtain the Model Number and Serial Number from the

name plate on your equipment. Then determine the Part Number (not the Index Number) and the Description of each part from the fol­lowing illustration and part list. Be sure to give all this information . . .

Appliance Model Number Part Description

Appliance Serial Number Part Number

Type of Gas - Natural ______________________________________________________

Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store.

Shipments contingent upon strikes, res and all causes beyond our control.

35644-2-0617 Page 15

WARRANTY

Empire Comfort Systems Inc. warranties this hearth product to be free from defects at the time of purchase and for the periods specied
below. Hearth products must be installed by a qualied technician and must be maintained and operated safely, in accordance with the

instructions in the owner’s manual. This warranty applies to the original purchaser only and is not transferable. All warranty repairs must

be accomplished by a qualied gas appliance technician.

Limited Lifetime – Refractory Logs

Should any part fail because of defective workmanship or material during the normal life of this product, Empire will repair or

replace at Empire’s option.

Limited Five-Year Parts Warranty – Burners, Grates, Ceramic Fiber Logs

Should any part fail because of defective workmanship or material within ve years from the date of purchase, Empire will repair

or replace at Empire’s option.

Limited Two-Year Parts Warranty – Valves

Should the valve fail because of defective workmanship or material within two years from the date of purchase, Empire will repair

or replace at Empire’s option.

Limited One-Year Parts Warranty – Remote Controls, Accessories, and Parts

Should any remote control, thermostat, accessory, or other part fail because of defective workmanship within one year from the
date of purchase, Empire will repair or replace at Empire’s option.

Duties of the Owner

The appliance must be installed by a qualied installer and operated in accordance with the instructions furnished with the
appliance. A bill of sale, cancelled check, or payment record should be kept to verify purchase date and establish warranty

period. Ready access to the appliance for service.

What Is Not Covered

Damages that might result from the use, misuse, or improper installation of this appliance.
Travel, diagnostic costs and freight charges on warranted parts to and from the factory.

Claims that do not involve defective workmanship or materials.

Unauthorized service or parts replacements.

Removal and reinstallation cost.
Inoperable due to improper or lack of maintenance.

How To Get Service

To make a claim under this warranty, please have your receipt available and contact your installing dealer. Provide the dealer
with the model number, serial number, type of gas, and purchase verication. The installing dealer is responsible for providing

service and will contact the factory to initiate any warranted parts replacements. Empire will make replacement parts available
at the factory. Shipping expenses are not covered.

If, after contacting your Empire dealer, service received has not been satisfactory, contact: Consumer Relations Department,
Empire Comfort Systems Inc., PO Box 529, Belleville, Illinois 62222, or send an e-mail to [e-mail] with

“Consumer Relations” in the subject line.

Your Rights Under State Law

This warranty gives you specic legal rights, and you may also have other rights, which vary from state to state.

35644-2-0617Page 16

APPLIANCE SERVICE HISTORY

Date Dealer Name Service Technician Name Service Performed/Notes

35644-2-0617 Page 17

APPLIANCE SERVICE HISTORY

Date Dealer Name Service Technician Name Service Performed/Notes

35644-2-0617Page 18

APPLIANCE SERVICE HISTORY

Date Dealer Name Service Technician Name Service Performed/Notes

35644-2-0617 Page 19

Empire Comfort Systems Inc.

Belleville, IL

If you have a general question

about our products, please e-mail
us at [e-mail].

If you have a service or repair

question, please contact your dealer.

www.empirecomfort.com