Empire OLX24WR-1, OLX30WR-1 Installation Instructions And Owner's Manual

INSTALLATION INSTRUCTIONS

GAS-FIRED

EMPIRE

EMPIRE

Comfor t Systems

AND OWNER'S MANUAL

OUTDOOR LOG SET

FOR

OUTDOOR GAS FIREPLACES

MODELS

OLX24WR-1
OLX30WR-1

WARNING: If the information in these instructions

are not followed exactly, a re or explosion may

result causing property damage, personal injury
or loss of life.

— Do not store or use gasoline or other ammable

vapors and liquids in the vicinity of this or any
other appliance.

— WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use

any phone in your building.

• Immediately call your gas supplier from a

neighbor’s phone. Follow the gas supplier’s
instructions.

• If you cannot reach your gas supplier, call the
re department.

— Installation and service must be performed by a

qualied installer, service agency or the gas sup­plier.

Installer: Leave this manual with the appliance.
Consumer: Retain this manual for future reference.

Log sets comply with 4.96 US. State or local codes may

only allow operation of log sets in a vented conguration.

Check your state or local codes.

WARNING: If not installed, operated and maintained
in accordance with the manufacturer's instructions,
this product could expose you to substances in fuel
or from fuel combustion which can cause death or
serious illness.

Page 1

TABLE OF CONTENTS

Section Page

Important Installation Guidelines .............................................................3

General Information ................................................................................ 3

Parts List & Parts View ............................................................................4

Master Parts Distributor List .....................................................................5

How To Order Repair Parts ......................................................................5

Log Placement ..................................................................................6 - 14

Appliance Service History ......................................................................15

28563-1-0511Page 2

IMPORTANT INSTALLATION GUIDELINES

Proper Log Placement

Log placement is critical to proper burner performance. Logs
must be correctly positioned onto the burner. The photos in
this manual show the proper pinned position for logs on this
set. Owners need to be shown proper log placement and
instructed not to move the logs.

Logs must t rmly onto the burner when positioned as shown

in the photos. Malformed logs or logs with sloppy pin holes
must be replaced.

GENERAL INFORMATION

Qualied Installing Agency

Installation and replacement of gas piping, gas utilization
equipment or accessories and repair and servicing of equip-

ment shall be performed only by a qualied agency. The term
"qualied agency" means any individual, rm, corporation,

or company that either in person or through a representa­tive is engaged in and is responsible for (a) the installation,
testing, or replacement of gas piping or (b) the connection,
installation, testing, repair, or servicing of equipment; that is
experienced in such work; that is familiar with all precautions
required, and that has complied with all the requirements of
the authority having jurisdiction.

The installation must conform with local codes or, in the
absence of local codes, with the National Fuel Gas Code,
ANSI Z223.1.*

*Available from the American National Standards Institute,
Inc. 1430 Broadway, New York, N.Y. 10018.

Make Owners Aware of Proper Log Set Operation

Properly installed and properly maintained log sets do not
deposit soot on the logs. If users see soot appear on a log,
call for service. Do not continue to operate the log set.

Glass Doors

Make sure that glass doors are open during all operations
of the logset. The opening of the glass door frame should
be the dimension used for the minimum front opening of the

rebox.

State of Massachusetts: The installation must be made

by a licensed plumber or gas tter in the Commonwealth

of Massachusetts.

28563-1-0511 Page 3

PARTS LIST & PARTS VIEW

Attention: When ordering parts, it is very important that part number and description of part coincide.

OLX-24WR-1

INDEX

NO.

TOP VIEW

INDEX

NO.

FRONT VIEW

A

B

C

D

E

A

B

C

D

E

F

G

H

Index No.

A R10800 R10800 Ember Bed Right

B R10866 R10799 Ember Bed Left

C R10942 R10942 Ember Chunk

D R10535 R10535 Right Front Log

E R10794 R10798 Left Front Log

F R10795 R10795 Right Rear Log

G R10538 R10544 Left Rear Log

H R10539 R10539 Top Log

USE ONLY MANUFACTURER'S REPLACEMENT PARTS. USE OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH.

OLX24WR-1 OLX30WR-1

Part No.

F

G

H

Description

28563-1-0511Page 4

MASTER PARTS DISTRIBUTOR LIST

To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.com. To provide
warranty service, your dealer will need your name and address, purchase date and serial number, and the nature of the problem with the
unit.
To Order Parts After the Warranty Period, please contact your dealer or one of the Master Parts Distributors listed below. This list grows
from time to time. For the current list, please click on the Master Parts button at www.empirecomfort.com.
Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered Original Equipment repair parts
for Heaters, Grills, and Fireplaces manufactured by Empire Comfort Systems Inc.

Dey Distributing

1401 Willow Lake Boulevard
Vadnais Heights, MN 55101

Phone: [phone]
Toll Free: 800-397-1339
Website: www.deydistributing.com
Parts: Heater & Hearth

East Coast Energy Products

10 East Route 36
West Long Branch, NJ 07764

Phone: [phone]
Toll Free: 800-755-8809
Fax: [phone]
Website: www.eastcoastenergy.com
Parts: Heater & Hearth and Grills

Victor Division of F. W. Webb Company

200 Locust Street
Hartford, CT 06114

Phone: [phone]
Toll Free: 800-243-9360
Fax: [phone]
Toll Free Fax: [phone]
Websites: www.fwwebb.com & www.victormfg.com
Parts: Heater & Hearth and Grills

HOW TO ORDER REPAIR PARTS

Parts Not Under Warranty

Parts can be ordered through your Service Person, Dealer, or a Master Parts Distributor. See this page for the Master Parts Distribu­tors list. For best results, the service person or dealer should order parts through the distributor. Parts can be shipped directly to the

service person/dealer.

Warranty Parts

Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is required for
warranty parts.

All parts listed in the Parts List have a Part Number. When ordering parts, rst obtain the Model Number and Serial Number from the

name plate on your equipment. Then determine the Part Number (not the Index Number) and the Description of each part from the fol­lowing illustration and part list. Be sure to give all this information . . .

Appliance Model Number Part Description

Appliance Serial Number Part Number

Type of Gas (Propane or Natural)

Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store.

Shipments contingent upon strikes, res and all causes beyond our control.

28563-1-0511 Page 5