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INSTALLATION INSTRUCTIONS
EMPIRE
EMPIRE
Comfort Systems
AND OWNER'S MANUAL
ROCK CREEK
LOG SET FOR UNVENTED
MULTI-SIDED GAS FIREPLACE
MODELS
LSU24RR-2
Use this manual when installing logs. Discard
manual shipped with the logs.
WARNING: If the information in these instructionsarenotfollowedexactly,areorexplosion may result causing property damage,
personal injury or loss of life.
— Donotstoreorusegasolineorotheramma-
ble vapors and liquids in the vicinity of this or
any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not
use any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call
theredepartment.
— Installation and service must be performed
byaqualiedinstaller,serviceagencyorthe
gas supplier.
Installer: Leave this manual with the appli-
ance.
Consumer: Retain this manual for future refer-
ence.
WARNING: If not installed, operated and maintained in accordance with the manufacturer's
instructions, this product could expose you to
substances in fuel or from fuel combustion which
can cause death or serious illness.
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TABLE OF CONTENTS
Section Page
Important Installation Guidelines ..............................................................3
General Information .................................................................................3
Before You Begin ..................................................................................4-5
Ember Placement LSU24RR-2 Photos ................................................ 6-7
Log Identication ................................................................................... 8-9
Log Placement ................................................................................10 - 22
Master Parts Distributor List ...................................................................23
How To Order Repair Parts .................................................................... 23
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IMPORTANT INSTALLATION GUIDELINES
Proper Log Placement
Log placement is critical to proper burner performance. Logs must
be correctly positioned onto the burner. The photos in this manual
show the proper pinned position for logs on this set. Owners need
to be shown proper log placement and instructed not to move the
logs. Correct installation of logs, proper location of the heater and
annual cleaning are necessary to avoid potential problems with
sooting. Sooting, resulting from improper installation or operation,
can settle on surfaces outside the replace.
Logs must t rmly onto the burner when positioned as shown in
the photos. Malformed logs or logs with sloppy pin holes must be
replaced.
Proper Placement of Rock Wool and Decorative Lava Rock
Rock wool can be added to burners for a glowing ember effect.
It must be positioned only on the front portion of the burner. The
photos in this manual show the proper placement of rock wool.
Decorative lava rock or small wood pieces should never be placed
on the burner. These items are only for placement on the oor of
the replace.
ProperPrimaryAirowintoBurner
For proper burner operation and ame appearance, the ow of
primary air into the venturi tube, located on the rear of the burner,
must not be reduced. This ow of air is reduced if dirt, lint or other
obstructions build-up around or inside the venturi. Any obstruction
in the venturi tube area must be removed. The ow of air into the
venturi is also reduced if the gas orice isn’t centered in the venturi
inlet and/or is not aligned with the venturi. Any misalignment of the
burner orice may be corrected by bending the shutter cap holding
the orice to the inlet of the venturi tube.
Ceiling Fans, Portable Fans or Logs Installed Near Cold Air
Returns
Ceiling fans or oscillating oor type fans need to be monitored
during the operation of vent-free logs. If the air blows directly
into the ame causing it to impinge on the log set, or rebox, it
should be turned off or redirected. Ceiling fans could be reversed
to possibly eliminate ame impingement, and the oor fan could
be redirected. Upon installation, be aware of any cold air returns
or vents in the proximity of the log set. Any draft created around
a vent-free log set can cause the ame to impinge on the log and
create a sooting situation.
WARNING: Do not allow fans to blow directly into the replace.
Avoid any drafts that alter burner ame patterns.
WARNING: Do not use a blower insert, heat exchanger insert or
other accessory not approved for use with this heater.
Air Freshners
Avoid the use of scented air fresheners (plug in type air fresheners,
etc.) while the replace is in operation. Air fresheners produce a
residue in the air similar to candles.
Candles
Avoid the use of scented or decorative candles while the log set is in
operation. Candles produce a residue in the air that creates a soot like
substance. Burning candles while the log set is operating magnies
the problem. It should be noted that candles, in general, produce
soot. The amount of time burned and the quantity of candles burned
will determine the amount of soot produced and deposited.
Make Owners Aware of Proper Log Set Operation
Properly installed and properly maintained log sets do not deposit
soot on the logs. If users see soot appear on a log, call for service.
Do not continue to operate the log set.
The following WARNING applies when log set is installed onto an unvented gas burner assembly.
WARNING
This appliance is equipped for natural or propane gas. Field conversion is not permitted.
GENERAL INFORMATION
QualiedInstallingAgency
Installation and replacement of gas piping, gas utilization equipment or accessories and repair and servicing of equipment shall be
performed only by a qualied agency. The term "qualied agency"
means any individual, rm, corporation, or company that either in
person or through a representative is engaged in and is responsible
for (a) the installation, testing, or replacement of gas piping or (b) the
connection, installation, testing, repair, or servicing of equipment;
that is experienced in such work; that is familiar with all precautions required, and that has complied with all the requirements of
the authority having jurisdiction.
The installation must conform with local codes or, in the absence
of local codes, with the National Fuel Gas Code, ANSI Z223.1/
NFPA54* or International Fuel Gas Code.
*Available from the American National Standards Institute, Inc. 11 West 42nd
St., New York, N.Y. 10018.
State of Massachusetts: The installation must be made by a
licensed plumber or gas tter in the Commonwealth of Massachusetts.
Sellers of unvented propane or natural gas-red supplemental
room heaters shall provide to each purchaser a copy of 527 CMR
30 upon sale of the unit.
In the State of Massachusetts, unvented propane and natu-
ral gas-red space heaters shall be prohibited in bedrooms
and bathrooms.
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BEFORE YOU BEGIN
Before you begin: Do not, handle these logs with your bare hands! Always wear gloves to prevent skin irritation. After handling logs, wash
your hands gently with soap and water.
All Logs
The positioning of the logs is critical to the safe and clean operation of this heater. Sooting and other problems may result if the logs are
not properly and rmly positioned in the appliance.
Refer to Figures 1 for the following warning.
WARNING
Failure to position the parts in accordance with this diagram or failure to use only parts specically approved with this
appliance may result in property damage or personal injury.
Apply loose material (glowing embers) with the appropriate ember
placement, See illustrations on pages 6-7. Replacement of loose
material (glowing embers) must be purchased from Empire Comfort
Systems, Inc. Application of excess loose material (glowing embers)
may adversely affect performance of the heater.
Replacement Loose Material (glowing embers) Part Number
Rock Wool 15999
Platinum Bright Embers PE-20-1
NOTE: A single layer of embers is to be used when applying
Platinum Bright Embers (alone or in combination with production
embers) to the burner.
NOTE:
Pieces of glowing embers should be uffed up prior to
placement onto the burner.
A
C
B
WARNING
All previously applied loose material must be removed
prior to reapplication.
NOTE: Follow the proper installation when placing logs, when
placed correctly, the logs will not cover any ports.
L
I
F
D
G
Figure 1
LPGasBurnerShown.NaturalGasburnerincludeslog
support brackets.
H
E
Figure 2
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LOG IDENTIFICATION
Attention: When ordering parts, it is very important that part number and description of part coincide.
TOP VIEW FRONT VIEW
Part Number R9323 - BACK RIGHT LOG (A) Part Number R9323 - BACK RIGHT LOG (A)
Part Number R9717 Right Middle Log (B) Part Number R9717 Right Middle Log (B)
Part Number R9720 - Left Back Log (C) Part Number R9720 - Left Back Log (C)
Part Number R9326 - Left Middle Log (D)
Part Number R9873 - Right Front Leg (E) Part Number R9873 - Right Front Leg (E)
Part Number R9328 - Center Middle Log (F)
Part Number R9366 - Left Front Log (G)
USE ONLY MANUFACTURER’S REPLACEMENT PARTS. USE OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH.
Part Number R9326 - Left Middle Log (D)
Part Number R9328 - Center Middle Log (F)
Part Num- ber R9366
- Left Front Log (G)
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