e-Moto EMVG3-SIL, EMV20, EMR10, EML15, EMT10 Owner’s Manual

ELECTRIC BICYCLE
USER MANUAL
ALL MODELS
Table of Contents
2 - Introduction 3 - KnowYour Electric Bike
4- Range and Performance 5 - Safety
7- Dash 8 -VPAC and Torque Sensor Explaination
9 - Battery Life 9 - Car Racks
9 - Rear Carrier 9 - Cleaning
I0 - Removing the Battery 10 - Charging the Battery I I - Warranty
Congratulations on your purchase of an
e-Moto power assist bicyclel.
Important:
Please read all information in this manual carefully for your own safety,
aswell as maximum enjoyment and performance of your e-Moto electric bicycle.
Your e-Moto electric bicycle is designed for on-road use only.
Extreme off-road use, jumping, racing, or prolonged exposure to the elements can put the operator at
serious risk for injury or death-- and may void your warranty.
If you have purchased an e-Moto electric bicycle that has not been
assembled, please consult the specific assembly guide for your model, listed
at http:l lwww.emotoev.com.
Be sure to review and complete the e-Moto warranty registration
card included in this carton, and mail immediately. Failure to file this
registration may void or impair your warranty coverage.
Before you
begin:
Before you ride your e-Moto electric bike for the first time, it
is recommended that you charge the battery for at least 8-hours before use. An initial charge will help condition your battery and allow for optimum performance throughout its life. Please note that your chargers indicator light may turn green, indicating a complete charge,
before the conclusion of the 8-hour period. Allow the charge to continue
until the full 8-hours are complete. Subsequent charges will be complete automatically, when the light turns to
green.
Your Warranty at a
Glance:
Frame: 10-years
Major Components: I-year
Batteries: 2-years
Know Your Electric Bike
Each e-Moto electric bicycle uses common components and controls
for operation. Your e-Moto bike may 10014different that the one pictured
above, but the functions and controls are located in similar locations.
All e-Moto electric assist bicycles use chargers that automatically adjust for voltage between 110v - 240v AC. If you travel with your e-Moto bike, your charger will work with any country's wall current.
I. Rear Hub Motor
2. Parcel Carrier
3. RearWheel Lock
4. Battery On/Off Switch
5. Charging Socket
6. Optional Throttle
7.Thumb Shift Gear Lever
8. Adjustable Handlebars
9. Fenders I0.Torque Sensor
II. Shimano Derailleur
Range and Performance
Maximum range on a full charge can vary depending on many variables, such as:battery age, terrain, rider weight, temperature, riding style and speed. This chart represents approximate range based on normal road conditions with a rider weight of 1761bs. Maximum range exceeding these figures is normal and
not cause for concern.
26-volt 9Ah VPAC 25-miles 15-mph 26-volt 9Ah Throttle 15-miles 15-mph 37-volt 9Ah VPAC 35-miles 15-mph 37-volt 9Ah Throttle 20-miles 15-mph
Conditions that effect your battery's range:
Ambient Temperature: Extreme
cold and heat can effect the bat- teries capacity.
Total Number of Charge Cycles: As the battery ages, total capac- ity can decrease.
Wind: Riding into a strong head- wind can decrease range.
Road Conditions: Excessively rough or hilly terrain requires the consumption of more power.
Load: Carrying extra weight on the rear carrier or in a backpack will use more energy.
Operator Weight.
Repeated Acceleration from a Standing Start.
Proper Gear Usage:Taking full advantage of the available gears will significantly increase range.
Poor Maintenance: Under inflated tires, misadjusted brakes,
a dry or dirty chain, can decrease range.
Tips for Maximizing Range:
Charge the battery at room temperature (32-85F)
Although Lithium Ion batteries
have no chemical memory, discharge the battery as much as possible before charging for
best performance. Charging a
partially full battery will have no
negative effects.
Use the bicycles gears as much as possible when encountering
terrain.
Maintain proper tire pressures and lube the chain regularly.
Operating temperatures
between 40F and 85F will
significantly increase range.
Get your bike a regular (every
12-months) tune up at your
authorized e-Moto dealer.
Safety Guidelines
i//¸" ............. %i
These safety precautions are provided for your personal safety
and the safetyof those around you. Pleasereview them carefully,
and follow their guidanceto prevent injury, damageto the
product, or impact to your warranty coverage.
_/_CAUTION )
_ Do not throw the battery into Do not connect timebattery to _ Use only the specified
a fire. Do not overheat the other appliances other than charger to charge the battery.
battery, your e-Moto battery.
® ® 0
_ Do not take apart or modgy _ Do not connect positive and
the battery. , _'N_ negative terminals by using
® oN
Disassembly Prohibited
(Electrolyte leakage, overheating and/or rupture may result in this type of abuse.)
met&[_ic objects.
f
Do not Take apart or modify Do not subject the charger to
time chargen Do not use the shocks, e.g. by dropping. charger to charge batteries Keep time charger away from
other than e-Moto brand, water.
Overheating, fire or electric shock may result.
Do not cover the charger or _ P_ace the charger firmly on a place objects on it. flat dry surface.
_ Overheating. fire or _1_ Using the charger upside-
electric shod< may _1_ down or stretching the result, cable right may result _n
_//_CAUTION )
malfunction, fire or electric shock.
Do not touch the charger with bare skin for long
periods during charging.
result, as external Burning of time skin may
/,
_temperature ofthe
harger during harging may become 40C-60C flO4F-14OF)
_ Do not short-circuit the
terminals by using metat_ic
objects.
_ Overheating, fire or electric
shock may result.
_ Keep the battery away from water. Pouring _ Do not submerge the battery. Soaking the
water on the battery may resutt in short-circuit, battery in water may cause irreparable damage.
overheating or permanent damage of the batter_
(±cAoT,0= 1
/ (/ cAoT,0=
S_ Do not apply pressure to the cable or the plug _ Do not use the charging plug and/or the power
Placing the cable tightened between a wall
and a wiedow frame, or placing heavy _ Insulation failure due to moisture absorbed objects on the cord or the plug may result in _ in the dust may result, causing fire. Pull out electric shock or fire. the power source plug and clean it with a dry cloth.
_g Be sure to insert the plug securely into a wall socket.
Electric shock and overheating may result,
causing fire.
_g Do not touch the plug with wet hands.
Electric shock may result.
_g Keep out of reach of children or pets.
Electric shock or iniury may result.
/g_ Do not attempt to use another make or model's charger to charge the battery.
Overheating, fire or electric shock may
result.
source plug when they are dirty, wet or dusty.
S_ To remove a cable from a socl<et, pull the plug,
not the cable.
Always pull the charging cable gently.
S_ Do not rotate the pedals when charging the
battery while it is mounted on the bicycle.
The cord may twist around the pedal or the
crank, and the damage to the plug may
result, causing electric shock or fire.
?_ Do not apply voltage over the rated vatue to the chargeit
Do not use sockets, connectors and other
wiring devices with a power source other
than standard rated voltage (AC I I 0_240 volts) power supply.
Overheating, fire or electric shock may result.
For the performance, safety and enjoyment of your e-Moto power assist bicycle, it is critical that you completely understand the operation of your electric bicycle. Even the most experienced cyclist needs to carefully review these passages. Ifyou have any questions about the operation of
the bicycle-- please consult your authorized e-Moto dealer immediately, or
contact e-Ploto directly, toll free, at 888-443-6686.
The Dash:
The battery level meter, or "dash", is located on the left side of the
handlebars. When the battery is switched on, a series of red LED
lights come on to indicate the battery's status and that the bike is ready to ride.
The dash also features two additional functions. First, the "Power" button
serves as an additional on/off switch for turning off the power assist on-
the-fly. While in storage, the bicycle should be turned off at the battery.
Second, the "Mode" button on the dash controls two different levels of
power assist. In normal mode, the VPAC system provides assistance at speeds up to IO-mph, after which the bicycle relies on human power. Pressing the Mode button until the "Hi" light is illuminated provides additional assistance until 15-mph is
reached.
Some models may be equipped with an additional button for a headlight
system. If your e-Moto electric
bicycle came from the factory with a lighting system, this switch controls it. If you bicycle lacks factory installed
lighting-- this switch performs no
function.
If the battery level LED's do not light when the bike is powered
on, verify that the battery is charged and correctly installed.
If the LED's are flashing, power
assist will not be available. To
reset the system, turn off the battery for 30-seconds and then
switch back on. If the system does not reset, bring your bicycle
to an authorized e-Moto service center for repair.
If storing your e-Moto bicycle, be
sure to turn off the system at the
battery.
Explaination and operation
of the VPAC power assistance:
The brains of the e-Moto electric bicycle is the VPAC controller and torque sensor. It is a critical component to the long range and excellent performance of the e-Moto bike.
How it works: The torque sensor actively measures the amount of pressure that
the rider puts against the pedals, and sends that information to the VPAC controller. The controller then processes that information into
continuously variable power that is driven from the brushless hub
motor. This variable assist can operate from 20-100% of the motors total output. To the rider, this means that as you transition from flat
land to an incline, the bicycle automatically applies increasing power to
help you over the hill. The torque sensor is mounted within the front crank assembly.
Riders may notice a slight"give" in the pedals during operation. This is completely normal, and is part of the operation of the torque sensor.
Battery
_i ii_
crank mounted
Sensor
VPAC controller housing
(beneath battery)
e-Moto power assist bicycles also have a throttle available as a dealer
installed option. The throttle kit does not replace the torque sensor, but
will override its operation when the throttle is twisted. The kit also adds a supplemental charge indicator, in addition to the unit included in the
dash.
The throttle option will significantly impact the range of the bike on a charge. The throttle system may also be prohibited by law in your
locality. If you are interested in adding the throttle to your electric bike,
consult your local authorized e-Moto dealer.
Battery Life:
Approximate Life: If used in
accordance with the guidelines contained in this manual the Li-lon
battery has an expected life span of 600- 1000 charge cycles.
For Extended Storage: Always fully charge the battery fully before leaving the bicycle unused for
extended lengths of time. Recharge the battery every 90-days during storage for optimum battery performance.
Battery Recycling Program:
At the end of your batteries useful life, submit the core battery back to
e-Moto for refurbishment, e-Moto will replace the individual cells and
electronic components in your battery and return the refurbished unit to you. The spent Lithium Ion cells will then be properly recycled.
Car Racks:
When transporting your e-Moto electric bicycle, it is essential that you use an approved rack. The bicycle must be supported from the wheels, as opposed to being hung from the
frame. Critical wiring can become
damaged if the bike is hung, and could void your warranty. For a list of ap- proved bicycle racks, contact e-Moto
at 888-443-6686.
Additionally, when transporting the
bike on a car rack, always be sure to cover the bike to protect it from rain
and adverse weather conditions.
Rear Carrier Rack:
On models with a rear rack, be sure that all parcels are securely mounted
with no parts interfering with the operation of the rear wheel and chain. Failure to do so may lead to significant injury or death.
Total weight of the load attached to the rear rack may not exceed 351bs. Never seat a passenger on the rear
rack.
Cleaning:
Always keep your e-Moto bicycle clean and dry. When not in use, a
storage cover to protect the bike from UV and weather damage is
recommended. If your bike needs to be washed, use a soft damp cloth and
a non-toxic cleaner.
Avoid using high-pressure water or compressed air to clean your
e-Moto electric bicycle. These can force water and debris into sensitive
electronic components and can cause a malfunction.
If your bicycle's torque sensor becomes water-logged, and the bicycle
will not properly function, dry the sensor with a common household hair
dryer.
Removing the Battery:
Unlock the battery using the battery key, in the top keyhole of the battery bracket. Next, tilt the battery toward you until it clears the upper battery bracket. Finally, lift the battery up and out of the cradle.
Reinstallation is the reverse of removal. Take careful note to engage the battery in the two notches at the front and rear of the cradle. Be sure
to lock the battery once it is replaced.
Charging the Battery:
Start by unscrewing the round, chrome cap covering the charger port on the side of the battery case. Ensure that the power switch on the battery is in the off position.
Insert the low-voltage plug from the battery charger into the round port on the battery, and hand-tighten the locking ring..
Connect the AC plug from the charger to a wall socket. Avoid using extension cords.
The light on the charger should now indicate a steady red light while charging. If the light remains green, the battery may already be completely charged.
A full charge should take approximately 4-hours to complete, at which point the charger should indicate a steady green light.
When the charge is complete, first, unplug the charger from the wall.
Then loosen the locking ring from the low voltage plug and remove the plug.
Hand tighten the cap over the charging port. The battery should be ready for use.
NOTE: You may charge the battery while it is still mounted in the frame of the bike. If doing so outside, ensure that the battery, charger, and power cables are protected from the elements. Failure to do so may result in electrocution, injury, or death.
e-Moto
Electric Bicycle Warranty
Last Revised June 2009
Thank you for your purchase of an electric bicycle, e-Moto and our dealers are committed to ensuring your satisfaction with your new bicycle.
Should a question, comment, or concern arise concerning your vehicle, please consult the dealer you originally purchased the vehicle from.
Your authorized e-Moto Dealer, or our customer support center, is in
the best position to quickly resolve any issues you might have.
Your closest dealer, or service center, can be found on our website at:
http://www.eM otoev.com.
Shouldyou have any further questions after having first spoken with your dealer, you may contact e-Moto directly at:
e-Moto, LLC 22165 68th Avenue South
Kent, WA 98032 Phone: (888)44-E-MOTO (3-6686)
info@emotoev.com
When contacting e-Moto, be sure to include the following information:
I. Name,Address, and Telephone
number.
2. Year, Model, andVlN Number of unit.
3. Date of Sale,and Original Retailer's Name
4. Details of the matter you wish resolved.
Limited Liability/Entire
Written Warranty
No authorized e-Moto, LLC dealer, agent, or employee is authorized to
extend or enlarge this warranty on behalf of e-Moto, LLC.
To the full extent allowed by law, the following warranty is the only warranty given by e-Moto, LLC for
this vehicle.
Disclaimer of Liability
Except to the extent ratified in the warranty, e-Moto, LLC shall not be
liable in contract, tort, or otherwise for any direct, indirect, economic,
commercial, incidental, consequential or special loss or damage or expense or claim howsoever caused, arising
in connection with the sale, use, loss of use, performance or non-
performance of the vehicle (including, without limitation, expenses and liability to any other person).
Notice to Consumers
The terms contained in this written warranty are not intended to limit,
modify, take away from, disclaim or exclude any warranty or protection guaranteed by law. To the extent that any applicable law prohibits any term contained in the warranty, such term
shall be severable and deleted from this warranty.
TO QUALIFY FOR THIS WARRANTY:
The owner should obtain from the authorized e-Moto, LLC
dealer from which the vehicle was purchased a signed copy of the
Warranty Registration Form, and the appropriate owner's manual for the model and year purchased. The sales registration card must be completed
and mailed to e-Moto, LLC within one (I) week of delivery of the
vehicle to the original purchaser.
IT IS THE OWNERS RESPONSIBILITY TO:
Ensure, at her/his own expense, that the vehicle has had all routine
maintenance and care outlined in the user's manual.
IMPORTANT NOTE: Your copy of the Warranty
Registration form serves as your identification document for Warranty Claims, and must be presented to the
dealer to obtain service.
eiMoto Electric Bicycle Warranty
e-Moto, LLC offers the following
limited warranty on each new e-
Moto Electric Bicycle (hereinafter
"vehicle") prepared and sold in the
United States that is registered and
normally operated in the United
States.
e-Moto, LLC warrants that, under normal use and maintenance, each
new vehicle will be free from defect in material and
workmanship for a term of no more than one (I) year. Batteries and frames are exempt from the above provision and are warranted
to be free from material defect and workmanship for
the term of no more that two (2) years from the date
of original purchase. Frames are warranted to be free
from material defect and workmanship for the term of
no more than ten (10) years.
For a vehicle, which is used as a
demonstrator by an authorized e-Moto, LLC dealer, the applicable term of the warranty begins the first day the vehicle saw use as a demonstrator. Any remaining segment of the warranty term that
is still valid may be transferred to a
subsequent retail purchaser subject to the terms, limitations, conditions,
and exclusions contained in this warranty.
THE WARRANTY
IS SUBJECT TO THE
FOLLOWING TERMS,
CONDITIONS,
LIMITATIONS, AND
EXCLUSIONS:
e-Moto, LLC WARRANTY OBLIGATION
If any defect should be discovered in this vehicle within the warranty
term stated above, e-Moto, LLC's will have the defective part repaired
or replaced at e-Moro's discretion, with a new part or its equivalent,
when e-Moto, LLC verifies and acknowledges that such defects
are attributable to a faulty material or workmanship from the time of manufacture. All parts replaced under warranty immediately become the property of e-Moto, LLC and, if requested, must be returned at the customer's or dealer's expense. The vehicle owner is responsible for any repairs or replacements that are not covered under this warranty. Additionally, e-Moto, LLC reserves the right to charge a deposit for certain major systems replaced under warranty until those parts are
returned and verified for failure.
EXCLUSIONS - ITEMS NOT COVERED BY WARRANTY
This warranty explicitly DOES NOT COVER the following:
(I) Normal maintenance services, including without limitation, adjustments to brakes. (2) Any part of the vehicles paint or
other finishes. (3) The replacement of normal
wearing parts, including without limitation, all rubber parts (except motor oil seals),gaskets, light bulbs,
lenses, wires, cables, fuses, tires, tubes, brake linings, hardware, hoses,
and plastic parts. (4) Any vehicle that has been used for competition, racing, or rental. (5) Any repairs or replacements required as a result of accident or
collision. (6) Any repairs or replacement
required as a result of misuse, negligence, abnormal or insufficient
care.
(7) Any repairs or replacements required as a result of modifications
or alterations made to the vehicle
including, without limitation,
the installation of performance accessories
(8) Any repairs or replacements required as a result of the use of parts or accessories not approved by e-Moto, LLC. (9) Damage resulting from the failure to operate the vehicle in accordance
with the operating instruction in the
e-Moto Owner's Manual.
(I 0) Any repairs or replacements required as a result of the vehicle not having received, during the warranty term, the service inspections prescribed in the
e-Moto Owner's Manual. (I I) AnyVehicle that has been used
for purposes other that what it was designed. (I 2) Any vehicle that has been operated by anyone under the age of 16,or the minimum age prescribed by local law for operation. (I 3) Any vehicle that has had its load capacity exceeded of either weight
or persons. (14)Any and allshippingdamage
isnota responsibilityofthe manufacturer,and must be pursued withthe shippingcompany at the dealer'sexpense.
Warranty Claim Instructions
To submit a claim to e-Moto, LLC for warranty approval, you must
first completely fill out the warranty approval and claim form. If one is not available to you, please call e-Moto, LLC immediately for a replacement. Once completed
e-mail or fax the claim to e-Moto, LLC and wait for confirmation and
approval.
PLEASE NOTE: Any warranty claims ultimately deemed fraudulent by e-Moto, LLC will be charged
back to the claimant on file.
Thank you for your purchase of an e-Moto Power Assist
Bicycle.
Our goal is 100% customer satisfaction.
If you have any questions or issues with your new electric
bike-- or if there is anything we can do to improve your
ownership experience, please to do not hesitate to contact
e-Moto.
Our technical and support staff is ready to assist you.
e-Moto, LLC
22165 68th Avenue South
Kent, Washington 98032
1-888-443-6686
http://www.emotoev.com
Copyright 2007-2009, e-Moto, LLC
Subject to change without notice.
vl.O 6/2009
J
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