STATE LAW REQUIRES THAT THE ELECTRIC POWER TO THIS
MACHINE BE INSTALLED BY A LICENSED ELECTRICIAN –
ONLY
FAILURE TO ADHERE TO THIS WILL VOID YOUR WARRANTY
/ / / CAUTION / / /
CB-350 COUNTERTOP BATCH FREEZER
/ / / WARNING / / /
YOUR COMPRESSOR WILL IMMEDIATELY START WHEN THE ELECTRIC IS
HOOKED UP.
1. SECURE ALL PANELS TO THE MACHINE BEFORE TURNING ON THE
ELECTRIC.
2. THE OCCASIONAL CYCLING OF THE COMPRESSOR ON AND OFF IS
NORMAL AND IS DESIGNED TO EXTEND THE LIFE OF YOUR
CONDENSING UNIT.
EMERY THOMPSON
BATCH FREEZER
INSTALLATION
OPERATING, MAINTENANCE
AND CLEANING MANUAL
MODEL CB350 COUNTERTOP
YOUR FROZEN DESSERTS
(FREEZING UP YOUR MACHINE)
What you did wrong!
When our customers first run their new Emery Thompson CB-200
or CB-350, what we too often hear is how they froze the machine up
solid and got an error code on the CB-350 or the machine just
stopped spinning on the CB-200.
Here is a list of what went wrong:
1. They did not read the instruction manual. Unlike a cell phone
(that does not come with an instruction manual), your
$10,000.00 investment comes with a very comprehensive
manual. Your new batch freezer is not “Intuitive.” You must
read and understand the entire instruction manual – and
especially read the warnings! It’s a lot of money to spend and
not operate it properly.
2. If the scraper blades (the two long pieces of Delrin plastic) are
not installed properly, the machine will start making noise in a
few minutes and either freeze up or take three times as long to
make a batch. The curved tip of the blade goes to the back of
the machine and the other tip of the blade which is cut off on a
90 degree angle goes to the front of the machine. We have
added a "dimple" to the very front of each blade.
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After the dasher is in
place, you should be able
to see the "dimple" on
each of the two blades
BEFORE you put the
front door in place (see
photo). If this is wrong
the machine will not
operate properly. You
need to be aware of this
Each and Every time you
assemble the machine.
3. You cannot do “test” half batches. You must have three and a
half to four quarts of product in the freezing cylinder for the
CB-350 and two quarts for the CB-200 in order to make a
batch. Less than this will freeze up the machine! Do not turn
on the refrigeration switch with only water in the machine.
Water is not a dairy blend nor is it a water ice. No sugar or no
dairy and your machine will freeze up solid.
4. YOUR BLEND: You’re going to have to trust me on this one
– I’ve been building and running Emery Thompson Batch
Freezes since I was sixteen years old. Your “blend” which
came from a magazine, cookbook or you made it up will work
fine in your home ice cream freezer or a cheap Italian or
Chinese machine. Why? Because it takes a very long time to
freeze – 40 minutes or more as compared to ¼ of that time in
your new Emery Thompson. And it has little or no freezing
capabilities beyond your home refrigerator. Your Emery
Thompson has tremendous freezing ability. But without the
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proper level of solids, your recipe is going to freeze up in a
modern piece of dairy equipment. Solids come in the form of
sugars, cream and some nuts like cashews. Splenda, Stevia
and Xylitol have no solids.. Milk does not have enough solids.
Coconut water has virtually no solids. Cream of Coconut does.
While you can use all these products in your formula, they
alone will not freeze. You are welcome to call us and we can
discuss your formula with you… but physics and the laws of
freezing cannot be changed. Water and flavor do not alone
make a sorbet and milk alone does not make an ice cream.
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IMPORTANT WARNING INFORMATION
Cover
DON'T DO THIS! (AND WHY)
page 1
Section 1:
UNPACKAGING
page 5
Section 2:
INSTALLATION
page 6
Section 3:
SAFETY
page 7
Section 4:
OPERATION
page 9
Section 5:
CLEANING and SANITIZING
page 14
Section 6:
CARE and MAINTENANCE
page 16
Section 7:
RECIPES
page 18
Section 8:
PARTS DIAGRAMS
page 20
Section 9:
TROUBLESHOOTING
page 22
Section 10:
WARRANTY
page 23
TABLE OF CONTENTS
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Section 1: UNPACKAGING
Carefully inspect the pallet and shipping carton for any signs of
damage during shipment; if damage is suspected, have the freight
company note it on the bill of lading, and if possible take
photographs.
The shipping carton is stapled to two wooden runners inside*.
Using a razor knife, carefully cut through the carton all the way
around its perimeter JUST ABOVE the staple line. The carton is
approx. ½” thick. Once free, the carton should be lifted straight up
and off of your machine. You will find a small box of parts that
will be explained in subsequent sections; set them as well as all
paperwork aside in a safe place.
The machine is bolted to the pallet it was shipped on from the
underside. There are four hex bolts (9/16” head) that go through the
upper planks of the pallet, and into the machine frame. Remove all
four bolts, and also unscrew one wooden side runner from the
pallet. The machine will now be free from the pallet. Save all
components; they can be used at a later date to safely move the
machine.
* If your machine was exported outside of North America, it will
have an all wood box over it fastened to the runners with removable
screws.
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Section 2: INSTALLATION
Your new machine weighs 275 pounds and has momentum when
running; therefore it must be operated on a surface/stand/counter
capable of supporting it. It will take a minimum of two people to
safely lift it.
In the smaller carton that was included with the machine, there are 4
screw-in feet; these should be installed into the threaded holes on
the underside of the machine’s frame, where it was previously
bolted to the shipping pallet. These allow for minor uneven
surfaces. NOTE: if you also purchased the heavy-duty machine
stand, you will not be using these feet; follow instruction in the kit
that comes with the stand.
The stainless steel shelf clips onto the louvers on the front lower
panel; it is adjustable for various height containers/trays.
NOTE: The protective plastic film on most outer surfaces of the
machine protects the finish during shipping. This film MUST be
removed prior to operation of the machine to allow proper airflow
and heat dissipation.
The machine MUST be able to pull in cool, clean room air from its
rear intake. It requires a minimum of 10 inches of clear,
unobstructed space on all 4 sides. Failure to allow the adequate
spacing and/or not removing the protective plastic film may result in
poor performance, overheating, and shutdown.
ELECTRICAL CONNECTION: The model CB350 machine
comes with a 72 inch long flexible power cord that has an L14 - 20
locking male plug installed on it. It MUST ONLY be connected to a
matching receptacle which has been wired to a dedicated and fused
20-amp circuit. Your machine has a wiring tag on its cord, as well
as electrical specifications on its serial number tag on the rear of the
machine. Your electrician can also call us for technical information
if necessary during business hours.
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Section 3: SAFETY
First, be sure to read and understand this machine manual, and
familiarize yourself and other operators with the machine features,
its operation, cleaning, and maintenance.
Your machine is equipped with several important safeguards that
should never be removed or altered. DO NOT remove the
following items:
Inlet spout combination lid and gate – restricts fingers
from coming in contact with moving blades/dasher.
Door discharge guard – restricts fingers and utensils
from coming in contact with moving blades/dasher.
Also, in combination with the discharge chute, funnels
product into smaller containers neatly.
The sides, front, and rear section of the machine have ventilation
openings in them. All but the rear panel are louvered to deflect food
and splashing liquids away from the inside. Never spray water
directly at/into these openings.
If your machine is set up with a plug on the end of its cord, make
absolutely sure your hands are dry when plugging it in, or
unplugging it.
When operating the machine, avoid distractions such as
conversations, television, small children, etc.
The door and the dasher are heavy parts, and are slippery when wet.
Use extreme care handling them. Keep the floor and work area neat
and dry to avoid slippage. Do not use the top of the machine as a
storage spot.
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Section 3: SAFETY (cont’d)
In addition to the above:
DO NOT operate your machine unless it was wired,
grounded, and properly fused by a licensed electrician.
DO NOT put fingers, hands or any utensils in either the inlet
spout or door outlet.
DO NOT operate the machine unless it is properly assembled
and all guards are in place.
DO NOT force any of the (washable) parts together or into/on
the machine. All parts should fit together easily.
DO NOT operate the machine with the freezing cylinder
empty.
DO NOT turn on the machine’s refrigeration switch with only
water in the freezing cylinder.
DO NOT let your product over-freeze during production.
This is the most common mistake a new operator makes.
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Section 4: OPERATION
Your new batch freezer is very easy to operate, with only two
controls on it. The machine was shipped fully assembled, and its’
parts and features should be learned and understood.
On the upper right of the face of the machine, there is a rocker-type
switch that tips in and out vertically. This energizes the refrigeration
condensing unit. Push in on the top for “on”, and push in on the
bottom for “off”. In the “on” position, the green window in the
switch will illuminate. Insure that the rocker switch is in the “off”
position.
When electrical power is first applied to the machine, the
compressor will immediately start, regardless of the position of the
refrigeration switch. The compressor also occasionally will start and
run briefly, even if the machine sits idle. This is a normal function,
and actually helps prolong the life of the compressor.
INFINITE OVERRUN CONTROL
The Infinite Overrun Control is our latest technology designed to
give you the finest possible artisan gelato, old-fashioned superpremium hard ice cream, sorbet, sherbet, sorbetto, frozen custard,
frozen lemonade, frozen yogurt and Italian ice........all in one
machine!
All of these products have different air contents, or as the dairy
industry calls it: "overrun". Gelato has the lowest air content of any
dairy product and thus it is produced at a lower beater speed usually around 140 rpm's. Water ices, which have no dairy product
in them and won't take on much air, are run at a high speed of
around 234 rpm's.
All of the other products that your Emery Thompson can produce
fall within this range.
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1) Touch the BEGIN button on the ET Logo screen.
Our I.O.C. allows you to select the product by name that you want
to make, and will start the machine at our recommended speed,
which will be displayed as rpm's. Any desired change in rpm can
be made using the "up" or "down" arrows on that screen. You have
full manual control of the speed in any of the "Recipe Run" screens.
You also can choose MANUAL, and run the speed anywhere from
130 rpm's up to 234 rpm's. You are then in control! If you wish to
add more speed or subtract speed while making any product, just
push the up or down arrows, and the speed will change in
increments of 5 rpm's per push.
The I.O.C. display will illuminate as long as power is applied to the
machine. There is a safety "time-out" feature that makes the Recipe
screens and Recipe Run screens revert back to the "Logo" screen
after 60 seconds of no selection being made.
The normal sequence of operating the controls of the machine would be as follows:
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2) Select and touch the name of the product you wish to
make. The display will change to the Recipe Run screen for
that product, but will not start the machine.
If you advance to the Recipe Run screen to a product you
didn't want, touch the STOP button to go back one screen,
and make a new selection.
3) Touch the START button, and the machine will start and
accelerate up to the pre-programmed speed for that product.
Remember that any desired change in rpm can be made
using the "up" or "down" arrows on that screen.
4) Turn ON the refrigeration rocker switch on the right hand side of
the machine. Note that the refrigeration WILL NOT start
without the beater running!
5) When the product has frozen to the desired stiffness, immediately turn OFF the
refrigeration switch, and begin to discharge the product.
6) When the product is fully discharged from the machine, close the gate, and touch the
STOP button.
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Emery Thompson CB-350 Countertop Batch Freezer
Section 4: OPERATION (cont’d)
Please also refer to the small white booklet covering the variable
speed drive (included in this packet).
RUNNING A TEST BATCH – a simple and inexpensive trial test
can be run using just cane sugar and water. Dissolve 2 pounds of
sugar into 1 gallon of cold tap water, open the inlet spout lid, and
slowly pour your mixture into the machine. NEVER pour
undissolved sugar into the machine. Touch the "Italian Ice" button,
then the START button. Now, note the time, or preferably using a
countdown timer set it for 8 minutes. Turn the refrigeration switch
to ON. (note: the green window will illuminate). Start timing the
batch. At 8 minutes, the mixture should be semi-frozen; the
consistency of slush. It is important not to let the mixture - be it
Italian ice, ice cream, etc - get so thick that it will not easily
discharge from the machine. If this happens, turn off rocker switch
then remove the door by removing the 4 door knobs and manually
remove the product. Rocker switch must be in the "OFF" position.
See also Section 7 for additional recipes.
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"Manual" Mode
All-American Homemade Ice Cream
Super Premium Ice Cream
Italian Ices
Artisan Gelato
Frozen Yogurt
Cream Ices
Frozen Custard
Sorbet/Sorbetto
Sherbet
Frozen Lemonade
130-234 rpm's
234 rpm’s
165 rpm’s
234 rpm’s
140 rpm’s
160 rpm’s
200 rpm’s
135 rpm’s
234 rpm’s
170 rpm’s
234 rpm’s
Section 4: OPERATION (cont’d)
INFINITE OVERRUN CONTROL
“You control the machine – it doesn’t control you!”
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Section 5: CLEANING and SANITIZING
NOTE: Your local or state health inspector will always have
jurisdiction over the methods and cleaners he/she prefers for the
proper cleaning and sanitizing of this type of equipment. Our
instructions are based on industry standard methods, but should be
discussed with your inspector.
The first step toward insuring a clean and sanitary machine is to
understand the various parts that will or could come in contact with
the food product. Please see figures 8-1A (Page 16) and 8-1B (Page
17) to familiarize yourself with these parts. All of these parts are
dishwasher safe and relatively small, so the easiest way to clean
them is to carefully arrange them in a dishwasher, positioning them
so that open holes, pockets, and internal areas face down and stand
the best chance of being hit with hot soapy water.
Any of these parts can also be cleaned with liquid dish detergent
and hot water, so long as they are thoroughly rinsed. The inside of
the cylinder will have to be manually wiped out with warm soapy
water and thoroughly rinsed.
The following list of components should be cleaned at the end of the
day/shift, or if food product has sat in the machine for one hour or
more:
- all parts on diagram 8 – 1A
- all parts on diagram 8 – 1B, except “ASSY006”, part 1 and 3
(these parts are inaccessible, and do not come in contact with
food). Part #2 of this assembly protrudes into the freezer and
should be cleaned/wiped when cylinder is cleaned.
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Section 5: CLEANING and SANITIZING (cont’d)
Prior to each use your machine must be sanitized. The purpose of
sanitization is to kill any bacteria that may have grown on any foodcontact part or surface.
To properly sanitize your machine, it must first be reassembled after
cleaning. Before putting the dasher/blades assembly back into the
machine, note the end of the dasher shaft has two o-rings in it.
These two o-rings, and the circumference of the shaft just forward
and rearward of the o-rings should have a generous coating of foodgrade grease wiped on them (See diagram 8-1B/Dasher shaft, and
Part 6 O-Rings, Page 17) . Once installed, any grease pushed off
the shaft can be wiped off with a paper towel. NOTE: Before
installing dasher/blade assembly into cylinder, insure that the
rounded end of each scraping blade is toward the rear. (See Diagram
8-1B, Page 17.)
When the machine is fully assembled, with the door in place, and
the four knobs hand tightened (do NOT use any tools), it is ready to
be sanitized.
We recommend using a commercially available sanitizer/cleaner
made by Purdy Products Company called “Stera Sheen Green
Label”, although other brands exist as well. Carefully follow the
manufacturer’s instructions on mixing and use of their product.
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Section 6: CARE and MAINTENANCE
One of the best features of an Emery Thompson batch freezer is the
small amount of maintenance and the ease of care required.
The materials we use are the best available for their intended
purpose, and designed for maximum longevity.
The outer casing of your machine is all heavy-gauge stainless steel,
and will only require a daily wipe down, using a mild detergent and
warm water. A stainless steel cleaner/polish can also be used to
keep it bright.
There are two areas that regularly (daily) need to be lubricated with
food-grade grease (i.e. PetroJel): the rear of the dasher shaft where
the two o-rings sit (diagram 8-1B, part #6), the face of the door, and
the gate o-ring, where it slides along the face (diagram 8-1A, part #8
and #9, Pg. 16)
Your machine should be operated in the cleanest environment
possible, but after years may need dust or lint removed from the air
intake area of the rear. This can be accomplished with a strong
vacuum cleaner and soft brush attached.
The following parts are wearable, and should be inspected at least
once weekly:
Diagram 8-1B approx. life
Part #SEAL006 - O-ring, dasher shaft…..…..1,000 hrs./ 1 year
Part #SPRG001 - blade spring…………….....2,000 hrs./ 2 years
Part #BRNG001 - bearing, dasher front……..2,000 hrs./ 2 years
Part #BLAD001 - blade, scraping……….…..5,000 hrs./ 4.5 years
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Section 6: CARE and MAINTENANCE (cont’d)
Diagram 8-1A approx. life
Part #SEAL007 - O-ring, gate……………...….1,000 hrs./ 1 year
Part #FAST024 - washer, Teflon…………...….1,000 hrs./ 1 year
Part #SEAL008 - O-ring, door seal……………4,000 hrs./ 4 years
Part #SPRG004 - spring, gate pressure………..4,000 hrs./ 4 years
If your batch freezer has been stored in an unheated area and is
brought into a warmer area for use, allow it to sit for at least 24
hours in the warmer temperature; condensation can build up on cold
surfaces, including inside the speed controller, keypad, contactor,
and overload relay, which could lead to malfunctions.
Never transport, store or use your machine in any position other
than upright on its feet. Oil in the refrigeration compressor could
travel into areas of the machines piping where it will remain
trapped.
Your machine has been tested and is rated to run in ambient air
temperatures as high as 104 degrees Fahrenheit, and as low as 40
degrees Fahrenheit. Operation in temperatures at the high end of
the temperature range may slightly increase the freezing time of
your product, and at the low end of the temperature range may
slightly decrease the freezing time of the product.
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Section 7: RECIPES
The following recipes are very basic, and require few ingredients,
but are a good starting point to familiarize yourself with freezing
times and consistencies, as well as begin to form a production
routine. Again, NEVER put undissolved sugar into your machine
for any recipe.
Lemon Ice
- 4 quarts of cool tap water
- 2 pounds of sugar
- Zest grated from 2 large lemons
- 20 ounces of fresh-squeezed lemon juice
Mix the sugar with the water in a clean container until the sugar is
dissolved. Slowly pour this into your CB350 machine. Add the
lemon juice and lemon zest; start the dasher and set at 234 RPM.
Then turn on the refrigeration and freeze for 8-10 minutes,
depending on desired consistency. Store and serve at 16 degrees F.
Coffee Ice Cream
- 3 quarts 14% ice cream mix
- 1 ounce of vanilla extract
- 2 ounces Taster’s Choice instant coffee crystals
- Hershey’s chocolate syrup to taste
Pour first three ingredients into machine and start dasher. Turn on
refrigeration, and freeze for 10-12 minutes. Add chocolate syrup
approximately one tablespoon at a time to taste (takes away
bitterness of coffee).
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Section 7: RECIPES (cont’d)
Bordeaux Wine Sorbet
- 1 pound of sugar
- 24 ounces of tap water
- 1 bottle (750 ml) red Bordeaux wine
- 12 ounces red raspberries
- (optional) 4 grams of stabilizer
Mix the sugar with the water in a clean container until the sugar is
dissolved. Slowly pour this and the remaining ingredients into the
machine; start dasher, then the refrigeration. Freeze for
approximately 10 minutes (makes ¾ of a batch)
Fresh Mango Sorbet
- 1 pound of sugar
- 26 ounces of tap water
- 3 pounds of fresh mango
- juice of one lemon
Mix the sugar with the water in a clean container until the sugar is
dissolved. Slowly pour this and the remaining ingredients into the
machine; start dasher, then the refrigeration. Freeze for
approximately 12 minutes.
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Diagram
8-1A
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Diagram
8-1B
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Problem
Solution
Dasher not spinning
Contents frozen too stiff – allow to thaw
and soften or remove bulk of product.
Push “stop” button, and attempt restart.
Dasher spins, but refrigeration will not run.
(refrigeration switch illuminated)
Compressor has tripped off. Turn off
switch; allow unit to cool for 1 hour
minimum; attempt restart.
Unit runs, but takes too long, or longer than
usual to freeze product.
Airflow restricted or coils dirty/blocked.
Provide adequate airflow and/or clean coil
area.
Squeaking noise when dasher runs.
Insure that dasher shaft has been lubricated
properly at o-ring area.
Grinding noise while making product;
build-up on cylinder walls.
Blades installed incorrectly; one or more
blade springs missing.
Sliding gate is leaking
O-ring on gate is either not in gate groove
or worn out; surfaces not lubricated
correctly.
Door will not pull back on studs; blades
sticking out beyond face.
Rear of dasher is not engaged into drive
motor socket. Rotate dasher and push
backward.
Machine sways/shakes while running
Feet or mounting surface uneven; adjust
feet so that each has equal pressure.
Door is leaking around edge(s)
Door seal O-ring uneven/not fully seated in
its groove. Remove and reinstall
Section 9: TROUBLESHOOTING
Also see our online Help Desk at http://www.emerythompson.com/HelpDesk.htm or scan
this QR Code with your smart phone or tablet for instant access.
(Note: see also section 16 of the motor drive manual included in
your packet)
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Section 10: WARRANTY
12 Month Limited Warranty on New Freezers
Except as limited and conditioned hereafter, The Emery Thompson Machine and Supply
Company, Inc. (hereinafter referred to as the “Company”) warrants to the original
purchaser and user only, the said machine and all parts thereof to be free from defects in
material and workmanship for a period of twelve (12) months from the date of shipment
from the company’s factory if it is proved to our satisfaction to be inoperative due to
defects in material or factory workmanship. CAUTION: this warranty is valid only if
required service is provided by an authorized agent of the Company or person or persons
directly authorized by the Company to perform the necessary repairs. Emery Thompson
Machine and Supply can be reached at (ph)718-588-7300, (fax)352-796-0720, or (email)
ETFREEZERS@GMAIL.COM
Definitions: The term “original purchaser” used herein shall be deemed to be that person,
firm, association, or corporation for whom the equipment referred to herein is originally
sold to.
The term “Company” or “Factory” shall mean the plant of the company located at 15350
Flight Path Drive, Brooksville, Florida 34604 U.S.A.
Labor and Transportation Charges: the Company assumes no liability under the warranty
for any transportation charges or labor expenses incident to its work under this warranty;
such transportation expenses and labor costs to be assumed and paid for by the purchaser.
Use and Care of the Machine: Purchaser shall only use the machine in accordance with the
operator’s manual provided by the Company and no liability under this warranty or
otherwise shall attach by reason of a defect caused by negligence, abnormal use, misuse or
abuse of said machine, or for any accident that may occur to said machine, or any part
thereof after said machine has left the Factory, nor for any defects that may arise by
placing any part in said machine which has not been manufactured or approved by the
Company. Misuse of the machine includes owners failure to (1) clean, lubricate and
assemble per the Operators Manual; (2) replace damaged or worn “wear items” which
include but not limited to O-rings, gaskets, front bearings, rear bearings, scraper blades,
drive shaft or water valve. (3) handle parts properly, resulting in breakage; or (4) use
unauthorized service agencies.
Purchaser shall not remove, alter, or deface the serial number on said machine, and there
will be no liability of Emery Thompson Machine and Supply Company if any of same shall
occur.
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Section 10: WARRANTY (cont’d)
Repair or Replacement of Defective Parts: The Company’s obligation under this warranty
is limited to the repair of defective parts at the Brooksville, Florida Factory, or replacement
from the Company’s own inventory. In the event the Company ships a replacement part
prior to the return of the defective part, payment will be required for said part and credit
issued or reimbursement made only if the defective part is returned within thirty (30) days
from the replacement date.
WARNING: The use of alternate refrigerants WILL void your warranty. Use only the
refrigerant specified on this unit’s data plate found on the rear panel.
Emery Thompson Machine and Supply Company, Inc. reserves the right to make design
changes, or to make additions to, or improvements on its products without imposing any
obligation on itself to make such changes on its products previously manufactured.
This warranty is exclusive and is in lieu of all other warranties and remedies under the law,
including any implied warranty of merchantability or fitness for a particular purpose. The
original owners sole remedy with respect to any Emery Thompson freezer shall be repair
or replacement of defective components under the terms of this warranty. All rights to
consequential or incidental damages (including claims for lost sales, lost profits, property
damages, or service expenses) are expressly excluded. No distributor, dealer, or other
person is authorized to make any commitment or assume any liability on behalf of Emery
Thompson Machine and Supply Company, Inc. beyond this warranty.
This warranty is NOT TRANSFERRABLE.
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