E-max BingoConsole Operator's Manual

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Operators Manual

9900 Clinton Rd. Cleveland, Ohio 44144

Phone 216.961.3500 • Toll Free 800.321.0757

Part number: HH813

Revision 4

February, 2006

This manual should not be reproduced in any

manner without written consent from the E-max Gaming Corporation Inc.

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Table of Contents

Introduction i.

CHAPTER 1 Getting Started 1.0 Unpacking 1.1 Contacting Service 1.2

CHAPTER 2 Installation 2.0 Console Installation 2.1 Console Devices 2.2 Basic Controls 2.3 Electrical Installation 2.4 Powering up the Console 2.5 Flashboard, Video and Audio Installation 2.6

CHAPTER 3 Ball Handling 3.0 Handling and Calling Balls 3.1 Calling a Ball 3.2 Resetting a Ball 3.3 Ball Tray System Failure 3.4 Manual Mode 3.5 Calling a Ball in Manual Mode 3.6 Resetting a Ball in Manual Mode 3.7 Resetting the Flashboard in Manual Mode 3.8

CHAPTER 4 Console Security System 4.0

CHAPTER 5 Quick Tour 5.0

Tutorial 5.1 System Startup 5.2 Playing Bingo 5.3 Verifying a Winner 5.4 Using the Toolbar 5.5

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CHAPTER 6 System Programming 6.0 Creating and Editing a Bingo Session 6.1 Game Pattern Definitions 6.2

CHAPTER 7 Special Functions Wild Number Feature 7.0 Multimedia Functions 7.1

CHAPTER 8 Servicing & Cleaning 8.0 General Cleaning of your E-max Bingo System 8.1 Replacing the Graphics Panel Light 8.2 Replacing the Blower Air Filter 8.3 Replacing the Arm Rest 8.4 Cleaning the Ball Tray Chamber 8.5

CHAPTER 9 Troubleshooting & Diagnostics 9.0 UPS Status Indicators and Alarms 9.1

CHAPTER 10 Warranty Information

CHAPTER 11 System Utilities 11.0 Back up CD 11.1 Restore Lost Game Data 11.2 Configure the Operating System 11.3 Install Software Updates 11.4 Touch Screen Calibration 11.5 Set the date and time 11.6 Testing the Flashboards 11.7 Gaming Log 11.8 payout Report 11.9 Gaming Report 11.10 Ball Frequency Report 11.11 Hardware Settings 11.12

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APPENDIX A Console Diagrams

Operator Console Block Diagram Dell System Connectors for Video and Peripheral s Video and Audio Connections Block Diagram Peripheral Device Connections Block Diagram AC Power Connections Data Router Console Side Connections Data Router Field Side Connectors Data Router Field Connector Pin Definiti ons RF Modulator Connectors

APPENDIX B

Specifications

APPENDIX C

Wiring Diagrams AC Outlet

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1.0 Getting Started

The E-maxTM Bingo Console was designed to have a distinctively attractive appearance, using careful manufacturing and assembly techniques to insure quality. The E-max electronics console and a ball console. Each is packaged in a separate shipping container. One system configuration uses two ball consoles with one electronic console. In this case, you will receive three shipping containers. Each Ball Console weighs approximately 165 pounds while the Electronics Console weighs about 196 pounds.

Bingo Console is modular in design comprising of an

Chapter

1.1 Unpacking Console

9 Inspect the shipping containers for possible signs of damage. If damage is detected, refer to the Damage

Action Process section (1.3) for procedures.

9 Use scissors or box cutter to cut the straps from the skid only, taking care not to cut the straps protecting the

console. With the help of at least one assistant, carefully slide the Ball Blower Section of the console from the skid and place it on solid flooring. Cut the remaining four straps from the console and remove the cardboard top.

9 Remove the foam packing inserts from inside the top and slide the cardboard tube up and off the console. A

minimum of two people are required to safely unpack the console. Never lift the Ball Blower section by the arm rest or any part of the ball chamber or ball catcher assembly (lift only by the console top). With one person lifting from each end of the console, raise the console up and out from the carton and foam inserts. Set the unpacked Ball Blower section on solid flooring. Check that all casters are in place. Do not destroy or discard carton or packing material until after final inspection and testing.

9 Next, carefully slide the Electronics cabinet carton from the skid. Cut the remaining four straps from the

carton and remove the cardboard top. Remove the foam packing inserts from inside the top and slide the cardboard tube up and off the console. A minimum of two people are required to safely unpack the console. Never lift the Electronics cabinet from the monitor arm or any part of the monitor. Ensure that all doors and drawers are secure before lifting. With one person lifting from each end of the Electronics cabinet, raise the console up and out from the carton and foam inserts. Set the unpacked electronics Cabinet section on solid flooring. Check that all casters are in place. Do not destroy or discard carton or packing material until after final inspection and testing.

9 Unpack the keyboard from the cardboard box. Place the keyboard on the electronics cabinet in front of the

touch screen monitor. Remove the mouse from the plastic bag and set next to the keyboard.

9 At this point, you should inspect the consoles for any obvious shipping damage. If any problems are found,

immediately contact your distributor for advice and refer to the Damage Action Process section (1.3) for procedures.

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The following accessories should be found in the Ball Blower section of the console:

(1) Hardware Kit to join cabinets (two aluminum U channels and sixteen 5/16” – 18 x ¾” bolts with washers) (Figure 1.1) (1) Front Filler Panel (1) Rear Filler Panel; with cup holder (1) Rubber Bungee Cord (1) Set of Bingo Balls

The following accessories should be found in the Electronic Cabinet of the console:

(1) Computer mouse (1) Computer keyboard (6) Keys for cabinet doors (1) State configuration and application CD (1) Recovery CD (1) Blank CD for Backups (1) Magnetic Reader Card

FIGURE 1.1

Hardware Kit to join cabinets (two aluminum U channels, sixteen 5/16” – 18 x ¾” bolts with washers, bungee cord and two filler strips)

1.2 Contacting Service

For Service information or technical assistance, contact the

E-max Technical Assistance Center 1-800-277-6214

1.3 Damage Action Process

Your E-max™ Bingo Console contains delicate electronic equipment. It is imperative that you thoroughly inspect the contents of each package before accepting product delivery from the carrier.

In case of severe damage, refuse the equipment from the carrier. Contact your distributor for immediate replacement. In case of damage, make a note on the bill of lading before accepting, take a photo of the damage, and keep the packaging to

aid in recovering the amount of claim against the carrier. If the product is damaged but acceptable, take a photo before and after unpacking as a record of the damage and contact the

carrier’s agent immediately for inspection. Be sure to obtain a copy of the inspection report for your records. If these precautions are not taken, we cannot assist you in recovering the amount of the claim against the carrier.

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2.0 Installation

Required Tools

1. 3/16 inch Allen wrench

2. ¼ Socket Driver (torque)

3. 5/16 Socket

4. Socket Extension 4”

Chapter

2.1 Console Installation

9 Roll both (or all three) cabinets into the approximate place they will be used.

Ideally you would like the console to be slightly elevated and centered in the hall. Position the two cabinets as close together as you can with the Ball Blower on the side selected by the hall manager, or place the electronics console in between the two ball consoles.

9 Slide the first aluminum U channel between the cabinets along the bottom. Use eight of the 5/16” – 18 x ¾”

bolts and washers to secure the bottom and sides of the two cabinets together (AT THIS POINT DO NOT TIGHTEN BOLTS COMPLETELY WHICH WILL PREVENT PROPER U CHANNEL ALIGNMENT). Next, install the top aluminum U channel using the same method described above. Next, Run the Ball tray computer, USB and ball chamber power cables through the holes provided, into the Electronics cabinet. (Refer to Section 2.4 for electrical installation procedures) Lastly, torque each bolt to between fifteen and twenty foot pounds to secure U Channel’s in place.

9 Unlock the Electronics Cabinet drawer and open about one inch. Unlock and open the Graphics Panel door

on the Electronics cabinet. Using access provided by the graphics panel door, feed the three cables from the Ball Blower Cabinet into the Electronics Cabinet. Insert the front Filler Panel between the cabinets in front of the console (IF TWO BALL CONSOLES ARE PRESENT FEED SECOND GROUP OF THREE CABLES FROM SECOND BALL CONSOLE INTO ELECTROICS CONSOLE). Attach the rubber bungee cord to the eye hook. Next attach the other end of the rubber bungee cord to the rear Filler panel. (Note: Ensure

that the cup holder is facing up) (Figure 2.1)

9 Open the set of Atlas bingo balls. The E-max Gaming Corporation recommends ONLY Atlas bingo balls.

Atlas bingo balls are multi-colored and double numbered. Other balls may have been specified for your system. Inspect each ball for damage and insert each ball into its corresponding slot in the ball tray to ensure the set is complete. Any problems, contact your distributor for a replacement.

Figure 2.1

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2.2 Console Devices

Electronics Cabinet Controls (Figure 2.2)

1. Dell CPU

2. UPS (Uninterruptible Power Supply) – Provides electrical power in the event of a primary power failure.

It contains the battery pack.

3. Data Router – This provides the external interface for flashboards and hall video.

4. RF Modulator 1 – For Ball Monitor

5. RF Modulator 2 – For Message Monitor

Figure 2.2

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2.3 Basic Controls

Ball Blower Cabinet Manual Controls (Figure 2.3) & (Figure 2.4)

1. Blower Switch – This is the On/Off switch for the ball blower motor

2. Ball Reset Switch and LED – This switch cancels the last ball inserted into the ball tray. (only active in

Manual Mode when LED is ON)

3. Flashboard Reset Switch and LED – This switch clears all the called balls and flashboard. (only active in

Manual Mode when LED is ON)

4. Ball Tray Switches – Insert ball and press down on the ball to activate the switch.

5. Two black ball release knobs – Releases balls into ball tray chamber.

6. Red Door Release knob - Releases balls into mixer chamber.

7. Ball Camera with light – Embedded digital camera and white light ball illumination.

8. Ball Tube – Centers balls extracted from mixing chamber over camera.

Flashboard reset switch and LED

Ball reset switch and LED

Switch

Ball Tray switches

FIGURE 2.3

Blower

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Ball

Black Ball

Tube

Release Knob

Ball Camera

Red Door Release Knob

Black Ball Release Knob

with light

FIGURE 2.4

2.4 Electrical Installation

Refer to Appendix A for Diagrams

Connect three cables from the ball console to electronics console:

1. Plug ball console AC power cord into blower #1 socket on outlet strip #2 (Figure 2.5). If present, plug second ball console AC cord into blower #2 socket on outlet strip #2.

2. Plug in communications cable to the data router BT1 connector. Plug second communications cable into BT2.

3. Plug in camera cable into Dell computer USB5 connector. Plug in second camera into Dell USB1 connector.

NOTE: If you are installing a double blower configuration, you must configure the CPU for two ball chambers. Refer to section 11.10 for hardware setting procedure.

CONNECT UPS TO POWER SOURCE:

The main AC power input to the E-max cord to the E-max circuit must be rated for at least 15A and no other hall equipment should share this power source. Do not run long extension cords with inadequate wire gauge from the power source to the console.

CAUTION! A POWER SOURCE WITH ABNORMAL VOLTAGE OR EXCESSIVE NOISE CAN RESULT IN IMPROPER CONSOLE OPERATION AND POSSIBLE DAMAGE NOT COVERED UNDER WARRANTY.

1. Plug the cord from console Outlet Strip #2 (on the operator side of the electronics console) into the main

power source.

Bingo Console should be wired with 12AWG or 14AWG with ground. The AC power input

Bingo Console should be 115VAC, 60Hz. The power outlet or power

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E-MAX

AC POWER CONNECTIONS

UPS SOCKETS

1,2,3 ARE BACKUP

DELL

OPERATOR

DISPLAY

NETWORK DEVICE #1

NETWORK DEVICE #2

DON'T USE

FAN

DATA ROUTER

1 2 3

4 5

UPS

POWER

INPUT

1 2 3

4 5

UPS SOCKETS 4,5,6 ARE NON

BACKUP

DON'T USE

AC POWER IN

BLOWER #1

BLOWER #2 PRINTER OR VCR

RF MOD #1

LIGHT

OUTLET STRIP #1

(Graphics panel side)

OUTLET STRIP #2

(Operator side)

RF MOD #2

Figure 2.5

2.5 Powering up the Console

1. The main power “ON” switch for the electronic console is located on Outlet Strip #2 (Figure 2.5). After turning on, press the button on the front of the UPS (Figure 2.6).

For maximum battery backup time allow the UPS to charge for a full eight hours prior to console use.

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Figure 2.6

Observe that the following events occur after pressing and releasing the push-button:

• The green On Line indicator flashes.

• The yellow On Battery indicator lights while the Self-Test is being performed.

• When Self-Test has successfully completed, only the green On Line indicator will be lit and the Back-

UPS is ready for use.

WARNING!

If the internal battery is not connected properly, the green On Line indicator and red Replace Battery indicator will light and the UPS will also emit a chirping sound. (Call for service if this occurs).

2. Once power is applied to the UPS, the red LEDs on the Flashboard Reset switch and the Ball Reset switch should be blinking. This indicates the Dell computer is off and the system is waiting for Dell communications.

3. Turn on the Dell computer by pressing the power on button on the front of the computer. The system will power up and a display will be seen on the monitor (Chapter 4). White lights on the camera ball illuminator should be on. When the Dell computer communicates with the data router and the ball tray, the two red LEDs on the manual switches will turn off.

4. Turn on the blower motor switch on the ball console. If the blower fails to start, check the blower motor troubleshooting section (Chapter 9). If the motor is operational, turn it off. Release the balls into the ball tray chamber by using two hands and pulling back on both black knobs. Now release the balls into the mixing chamber by pulling back on the red door release knob and holding until all balls have entered the mixing chamber.

2.6 Flashboard, Video and Audio Installation

The E-maxTM Bingo Console supports a wide variety of audio, video and flashboard systems. Each installation is unique to your hall environment. Please refer to the E-max how video, audio and flashboard systems interface to the E-max™. Your E-max™ distributor or factory representative should be consulted and assist with these installations.

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Bingo Console Installation Manual which describes

3.0 Ball Handling

3.1 Handling and Calling Balls

When the blower motor is turned on, the balls momentarily mix and then 4 to 6 balls will be extracted from the mixing chamber into the ball tube. The design of the new console automatically insures that this first group of balls and all the following balls are random in nature without the need of any special pre-mixing of the balls.

The black plastic ball tube covering allows the audience to see the group of 4 to 6 balls but not pre-read the ball numbers.

The first ball extracted will come to rest at the end of the ball tube and directly over the embedded camera. The standard balls supplied with the console are double numbered. The camera views the bottom side of the ball and the operator views the top side of the ball. To adjust the ball for proper viewing on the ball monitors do the following:

1. Look at the ball, not the monitor

2. Simply rotate the ball with your fingers until the ball number is in the upright and straight position and is

readable.

3. The ball will automatically appear in the correct orientation for the monitors.

* NEW FEATURE * Note that the E-max Other systems require the operator to adjust the final position of the ball while viewing the monitor. The monitor display is a mirrored image of the ball and it takes considerable operator training to be able to adjust the ball for proper orientation. The E-max intuitive manner.

Bingo Console requires little training for the operator compared to other bingo systems.

Bingo Console allows the operator to view and adjust the ball in a natural,

Chapter

3.2 Calling a Ball

1. To “call” the ball, remove the ball from the ball tube and insert the ball into its corresponding numbered

hole in the ball tray.

2. Momentarily depress the ball to activate the switch associated with that ball.

3. The new console will update the operator monitor, remote monitors, and flashboard accordingly.

NOTE: Depressing the ball and activating the switch again has no effect on the system for the remainder of that game. When the system advances to the next game, the switch becomes active again.

NOTE: The E-max ball chamber uses a special antistatic mat and anti-static coated bingo balls. The anti-static

properties of the E-max Bingo Console are dependant on the use of these balls. It is recommended that only the balls that are supplied with the E-max Bingo Console be used.

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3.3 Resetting the Ball

If the ball was inserted in the wrong hole then:

• Remove the ball from the hole

• On the operator monitor, touch the ball number of the wrong hole. This will reset the ball and the system

will be updated.

• Insert the ball in the proper hole and depress it to active the switch. The system is updated and correct.

3.4 Ball Tray System Failure

If the ball tray switches stop working, the ball should still be placed in its proper hole. The ball can be “called” by touching the ball number on the operator monitor. The system will be properly updated.

3.5 Manual Mode

1. In the event of the Dell computer fails and the operator monitor is not operational, there is a system

Manual Mode that allows for only fundamental bingo operations.

2. The console is designed to automatically detect a Dell failure and switch to Manual Mode. This results in

the two red LEDs on the Flashboard Reset switch and Ball Reset switch to turn on. These two switches now become active.

3.6 “Calling” a Ball in Manual Mode

1. To “call” the ball, remove the ball from the ball tube and insert the ball into its corresponding numbered

hole in the ball tray.

2. Momentarily depress the ball to activate the switch associated with that ball.

3. The Flashboard will be updated.

3.7 Resetting a Ball in Manual Mode

If the ball was inserted in the wrong hole then:

• Remove the ball from the hole

• Hold down the switch in the wrong hole and then momentarily depress the Ball Reset switch.

• Release the switch in the wrong hole.

3.8 Resetting the Flashboard in Manual Mode

To advance to the next game:

• Hold the Flashboard Reset switch down for at least 2 seconds until the flashboards clear.

• All of the individual ball switches are now active again for calling new balls. All previous ball

information is lost.

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4.0 Console Security System

Why is there security on the E-max™ console?

Regulatory agencies and hall owners are requiring more security and tracing of system operations. Some of the items tracked by the E-max™ during gaming are:

1. Operator key stroke logs

2. Balls called and game patterns for each game

3. Winning cards for each game

4. Payouts for each game

5. Person running the console during gaming

Each of these reports can be printed or store them on a CD.

There are three levels of security on the new console system:

1. Console Operator

2. Organization/Hall Manager

3. System Administrator

Each operational feature available on the console is assigned to one or more of these levels. The System Administrator, with the highest security clearance, has access to all features, while the Game Operator has access to a more limited set of features. For some security levels, entire features or screens are disabled and not even presented to the user. In other cases, certain buttons and selections on the screen are “grayed out” or disabled.

For each user, the system stores:

1. Name

2. Password

3. Security level

4. An association of the user to one or

more organizations

The last item is required since a single console may be used by several organizations. The system security can therefore be set up such that a given user is only allowed access to their related organization’s gaming schedules and set ups.

There is a screen available for entry, editing, and removal of these four user items under “Utilities”. There is also a security level associated with the entry of user data into the system:

1. There is only one System Administrator assigned to the console. The System Administrator can enter and

edit user data for multiple Organizations/Hall Mangers and Console Operators. They can also change the Name and Password for the System Administrator. The System Administrator automatically is associated with all organizations in the database.

2. Organization/Hall Manager can enter and edit user data for multiple Console Operators and also change

their own Name and Password.

Chapter

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3. A Console Operator cannot change their password without an Organization/Hall manger.

The system requires a user to “Log On” to the system before access is granted. Only one user can be logged on the system at a time. Therefore, a current user must “Log Off” the system for a new user to take control of the system.

To log on to the E-max Bingo Console:

1. Slide your user Magnetic card through the reader (future Upgrade) or

2. Enter your user password a. With finger touch b. With mouse curser and clicks on the video keypad c. With the Dell keypad

3. Touch the ENTER button.

Note: The Magnetic Card included with your E-max Bingo Console is the “system Key”. You must not loose this card! Keep the card in a safe place and protect it from damage. (Future Upgrade)

Initial Factory Security:

On a factory new console, a default name and password are entered into the database for a System Administrator. The loaded information will be given to the proper personnel when installing the new console. The System Administrator can log on the console to set up gaming and play games, however the system administrator must enter user data for the Organization/Hall Mangers and Console Operators before they can use the console. An Emax™ service representative or authorized distributor can provide assistance in the set up.

When assigning passwords for a Console Operator, use an easy to remember number since many volunteer operators may use their password infrequently.

Passwords are a minimum of 4 and a maximum of 10 numeric digits.

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5.0 Quick Tour

Quick Tour takes you through the steps required to play a simple bingo session. A preloaded bingo game called DEMO has been installed to help you simulate an actual bingo game. This quick tour will show you:

 How to select a bingo schedule  Playing a bingo game  Verifying a winner  How to change game parameters using the toolbar  How to cycle through sessions

5.1 Tutorial

NOTE: To create your own sessions see Chapter 6

Chapter

5.2 System Start Up

To start the quick tour program you must first apply power to the console. The system will take a few moments to boot up which will bring you to the Login screen (Figure 5.0) Slide your magnetic card through the card reader(future upgrade) or Enter your pin number and touch the ENTER button. The Main Menu Screen will appear. From this screen touch the

PLAY BINGO button. (Figure 5.1)

NOTE: Use the factory supplied

password 13629 when starting a new console.

Figure 5.0

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5.3 Playing Bingo

After touching the PLAY BINGO button the Choose Schedule screen will appear. (Figure 5.2) This screen displays a list of preprogrammed schedules on the left, details about those schedules in the middle and serial numbers (optional) on the right. To begin the tutorial, touch the Demo button on the left side of the screen and then touch the Activate button. This will bring you back to the Main Menu Screen. Touch the Play Bingo button. This will take you to LIVE GAME SCREEN

manager or system administrator before it can be played by a console operator.

. NOTE: A schedule must be activated by a

Figure 5.1

Figure 5.2

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The Live Game Screen (Figure 5.3) is now displayed with the Demo Schedule as the preloaded session. There are several items that make up this screen:

• Session / Game Info Upper left corner – The first line displays the Game # of the current Game, Next line

displays the Part # of the current Game, Next line displays the Last Ball called, then Total Calls in real time for current game and the last line displays the Dollar Value for the current game.

• Clock Display – Displays the current time and date in the upper right corner.

• Flashboard Screen – Displays the same data output as the external flashboards.

• Ball Call Timer – Displays a timer that counts down the number of seconds between ball calls.

• Current Ball Status – Displays the number of calls, the last ball called and the ball activated timer count.

• Game Pattern – Displays the current game pattern being played.

• The Live Video Window – Is shown to help the caller place and align the last ball called in the center of

the hall monitor. When the game is set to the RNG mode a graphical representation of the last ball called is shown. This window will also display an advertisement when selected from the advertisement screen.

• Marquee –The current marquee will be displayed scrolling at the bottom of the Game Screen. Marquees

can be attached when a session is built or they can be selected from the Marquee screen.

• Toolbar – The Live Game Screen Toolbar has buttons that can be selected during every bingo game.

Each of these selections will only affect the current game. Any permanent changes to the session’s parameters should be programmed in SETUP located at the Main Menu screen. (See Chapter 6 System Programming – Creating a Bingo Session)

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From this screen you may now play a demo game. Turn on the Blower Power Switch. You will see the game pattern for the tutorial displayed on the Live Game Screen. Start calling balls as you would in a regular session. The ball timer will reset to a preprogrammed limit and start counting after each ball is placed into the ball tray. The timer can be manually adjusted during game play by using the up/down arrow keys on the touch screen or the up/down arrow keys on the keyboard. The next step of the tutorial will show you how to verify a winning bingo.

Hot Key Feature

You will notice that each selection button in the E-max™ toolbar has the first letter underlined. The E-max™ features a “hot key” function that allows the caller to select options from the touchscreen or by pressing the first letter of the option on the keyboard.

Figure 5.3

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5.4 Verifying a Winner

To verify a winner, touch the VERIFY button located on the toolbar. This will bring up the Enter New Card (Figure

5.4) screen.

NOTE: (Optional AUTO SEARCH FEATURE) the

paper categories for the session being played will appear on the top of the category list and will not have parenthesis around them. If more than on category is programmed for a bingo session the E-max™ will perform an auto search of all the programmed categories in order to determine a valid winner.

If you are playing a different category of paper from the one that is programmed, you can choose a Category on the left side of the screen to specify the perm you wish to verify. Next enter the card number then touch

Enter.

The Verify / Payout screen is now displayed (Figure 5.5). Winner (Figure 5.6) or Not a Winner will be displayed on

the lower left portion of the card with the last ball number flashing. By touching the NEXT button you may enter in another card number to verify. By touching the CHANGE button you may change the dollar value for the selected winning payout.

Touching the SAVE button will save the payouts and take you back to the Live Game Screen for the current game. Touching the DONE button will save the payouts for the current game and take you to the next game or next part of the current game. The CANCEL button will cancel any payouts you have input and take you back to the Live Game Screen. .

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Figure 5.4

Figure 5.5

The Verify/Payout screen allows you to quickly verify winning cards for your bingo session. You can verify multiple winners, calculate the payout and remove the winning cards from progressive games.

The Serial number window on the right hand side of the screen allows you to enter the serial numbers of the books sold for your session. This adds another dimension to your games security and integrity.

NOTE: If no valid winner is detected, the payout

screen will display the first card type with the entered free space number.

Figure 5.6

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5.5 Using the Toolbar

The system Toolbar located at the bottom of the Live Game Screen allows you to change games, advertisements, marquees and caller preferences. First, let’s navigate to a new game in this schedule.

Touching the NEXT on the toolbar will move you forward to the next game or the next part of the current game. The NEXT button will become disabled when you reach the last part of the last game in the schedule.

Touch the SELECT button on the Live Game Screen. This will bring up the Game Selection screen. This screen is a scrollable list of all the games in the schedule. The current game being played is displayed at the top of the screen. To change the current game, scroll the game you wish to play using the arrow buttons at the bottom of the screen, and select the desired game from the list. (Figure 5.7)

The ADVERT button brings up the Advertisements screen where you can select an advertisement to be played immediately. (Figure

5.8). The advertisement will be displayed on the Live Video Window in real time when the SEND button is touched. (To add advertisements see Chapter 6 System Programming)

Figure 5.7

Figure 5.8

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The MARQUEE button brings up the Marquee Screen (Figure 5.9). From the Marquee Screen,

you can select an existing marquee, add a new marquee, edit an existing marquee or delete a marquee.

Existing messages are shown in the list at the top of the screen. The lower list is the list of marquee messages that are currently playing. To play a message, select it from the existing message list and touch the down arrow to move it to the currently playing list. You do have the option of adding multiply marquees to the Live Video Window by simply adding as many as you like to the currently playing list. Figure 5.9

To stop a message that is currently playing, select the message in the currently playing list and touch the up arrow to remove it.

Touching the OK button will accept any changes you have made. Messages added to the currently playing list will start scrolling, and any removed from the list will be removed from the scrolling marquee.

To add a new marquee, touch the NEW button, and enter your new message on the Keyboard screen. Touch the OK button to add the new marquee. To edit an existing marquee, touch the marquee you wish to edit. Next touch the EDIT button which will bring up the Keyboard screen. You may edit your marquee then touch OK to save your new marquee message. To delete a message, select it in the list, and touch the DELETE button.

The PREFS button brings up the Preferences (Figure

5.10) screen. Five choices are displayed on the right of the screen. You can make changes to audio volume by touching VOLUME, to the game itself by touching CALLERS CHOICE; to the way external flashboards are set up by touching FLASHBOARD; if you have a double blower you can change which ball camera will display by touching Camera Settings and you can display an external video source on your hall monitors by touching Video.

Figure 5.10

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The VOLUME page will allow the user to choose one of five speaker output volumes ranging from VERY LOUD to MUTE.

The CALLERS CHOICE page allows you to change bingo options for the current game before the game starts. Once the first ball has been called, the game options can not be changed. (These options are discussed in chapter 6, System Programming)

The Flashboard page allows you to changed Flashboard output (Game Pattern Numeric and Dollar Value Numeric) for the current game automatically by selecting them from the drop down list box and touching the OK button (Figure 5.11). You can also disable the flashboard for the current game by placing a check mark in the Disable Flashboard box.

Figure 5.11

The Camera settings button is used in a double blower configuration. This feature allows the caller to switch between the bingo camera and the tear open camera. (Figure 5.12)

Figure 5.12

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The VIDEO Screen (Figure 5.13) allows you to send an external video source (such as a DVD, VCR or Cable TV) to the halls external monitors.

Figure 5.13

Touching the HELP button brings up the electronic copy of this manual (Figure 5.14). The manual is hyperlinked and indexed for quick reference.

Figure 5.14

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6.0 System Programming

This chapter covers the E-maxTM Bingo Console programming and advanced features.

6.1 Creating and Editing a Bingo Session

To create bingo session(s) touch the SETUP button from the Main Menu (Figure 6.0). The Organizations screen is displayed (Figure 6.1)

Figure 6.0 Figure 6.1

From the Organization Screen you can EDIT an existing organization (if present) or you can create a new organization by touching the NEW button. This will display the keyboard screen. From the keyboard screen type in a new organization name you wish to create by touchscreen or keyboard. (Figure 6.2)

Figure 6.2

Chapter

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The following demo session will explain the tabs and the settings in those tabs. In this demo session we will examine the Arrow Organization and then step through each setting. Touch Arrow International in the Organizations table. This will select Arrow International and fill in the default settings as shown in Figure 6.3.

In the Settings area of the organizations screen are several default settings that can be changed (Figure 6.3). Touch the EDIT button to edit settings. Touch the SAVE button to save changes when finished.

The Verification drop down list box displays No Last Ball and Last Ball Required. This allows you to select the verification method for all games in the organization. The Marquee scrolling speed can be adjusted from slow to medium to fast.

The Number Parts box when enabled (check mark in box) will increment the session game #’s whenever a new part is created. This feature allows the creation of progressive or multiple part games.

The RNG (Random Number Generator) feature must be installed by maintenance personnel before it can be activated. This feature can be disabled (shaded out) from the Operator’s Console Playing Bingo screen by leaving the selection box blank. Placing a check mark in the RNG box allows you to select Random Number Generator during a bingo game from the Operator’s Console Screen.

The Caller’s Choice feature must be installed by maintenance personnel before it can be activated. When selected (check mark in box), the Caller’s Choice option from PREFS (Preferences) menu on the Operator’s

Console Playing Bingo Screen will be enabled. To disable the Caller’s Choice option, un-check the Caller’s Choice box.

To display the marquee in the Camera monitor place a check mark in the Show Marquee box by the Camera Monitor. To turn off the marquee in the Camera Monitor uncheck the box. To show the marquee in the Message Monitor place a check mark in the Show Marquee box by the Message Monitor. Uncheck the Show Marquee box to turn off the marquee from displaying in the message monitor.

To display advertisements on the Message Monitor select ADVERT

from the Message Monitor drop

down box. To display the flashboard on the

Message Monitor, select FLASHBOARD from the Message Monitor drop down box.

Depending on the type of Flashboard you are using,

GAME PATTERN NUMERIC or DOLLAR VALUE NUMERIC, you can change the output

values by selecting the drop down box of each. This selection will output the selected value to your flashboard if it supports the display value you selected.

Figure 6.3

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To create a schedule(s) touch the Schedules tab.

The Schedules screen is now displayed (Figure

6.4).

To create a new schedule, touch the NEW button and type in Arrow Schedule in the Schedule Name Screen and touch the OK button.

To select the previously loaded Quick Tour session Demo, touch it then touch the right arrow button and touch SAVE. This will move the Demo session to the available sessions for Arrow International Organization (Figure 6.5).

To edit and or create new sessions touch the Sessions tab (Figure 6.6). This will display the Sessions screen. In the sessions screen you can create a new session, edit an existing session or delete a session.

Figure 6.4

Figure 6.5

Figure 6.6

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Under the Sessions screen on the left displays your selected organization and all available sessions associated with that organization. The Quick Tour Demo is displayed in (Figure 6.6) with previously loaded settings.

To create a new session, touch the NEW button. The SESSION NAME screen now appears. Next, type “Saturday Afternoon” in the SESSION NAME field. Since all new sessions MUST have an activity associated with it, type in Early Birds in the Activity field. This will create a new activity called Activity1 with default settings shown in (Figure 6.6). Use the drop down box at the right of the Advert and Marquee to add an Advert or Marquee to Activity1. Since all new activities are by default Game activities, the Game checkbox is selected. Touch the SAVE button at the bottom of the Sessions Screen to save

Saturday Afternoon (Figure 6.7).

Figure 6.7

We will now step through and edit the Saturday Afternoon session. Touch the EDIT button to edit Saturday Afternoon session Activity1 game settings (Figure 6.8). Currently, Saturday Afternoon has one activity called Early Birds, to create additional activities for Saturday Afternoon session select the NEW button in the Activity panel. This allows you to add new activities in sequence. To insert a new Activity, touch the INSERT button, this will insert an activity before your active activity shown. To delete the currently selected activity, touch the DELETE button to delete the current activity. To change the activity from a Game to an

Intermission, place an X in Intermission box. A Timer box (in minutes) allows you to define the

amount of minutes the intermission will run for.

Figure 6.8

For Activity1 the Game panel area has several settings that we will cover now. The Delete Pattern check box when checked enables you to play delete pattern games on the console. The Bingo and Tear Open checkbox’s enables you to select the output of that game to a Bingo Flashboard or Tear Open or even both.

The Tray checkbox’s, Main and Tear Open, are enabled only when you are using multiple ball trays. If you have a configuration of two ball tray’s attached to your electronic console, the Main and Tear Open checkbox’s enables you to select which ball tray you will be using for your selected game. The Tray’s Main and Tear Open selection also affect what camera will be operational for that game.

The Paper drop down box contains selections on how the cards will be displayed out to the monitor.

The Color drop down box will define color of face cards that you will be using for the selected activity.

The Pattern drop down box will define the pattern that you will be using for the selected activity.

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NOTE: To see the pattern as it will appear on the flashboard, touch the Pattern Button. When you are finished, touch the Close button on the preview window.

The Part Panel displays the number of parts associated with the selected session. You may cycle through Parts by touching the left and right arrow keys. To add a new part, touch the NEW button.

To insert a new Part touch the INSERT button, this will insert a part in between your selected Part showing. To delete a Part touch the DELETE button, this will delete the select Part showing on the screen. To select a different pattern for a selected Part touch the Pattern drop down list box and select it from the list. Touch the pattern Button to preview the selected pattern.

To select a different time for the Ball Timer touch the number in the Timer (Sec) box which will bring up the Ball Timer keypad where you can enter the new time and touch the OK button to save it.

To select a different Game # (Play Number) for a particular Part touch the Game number and enter in the new Play Number and touch OK to save.

The Wild Number can be changed for a particular

Part by selecting the drop down list box under Wild Number. Touch the ADD to add more than one Wild Number to a Part. Touch the DELETE

button to delete the selected Wild Number for the selected Part.

To add more payouts for a particular Part touch the NEW button at the bottom of the payout

Figure 6.9

section and enter in new Value Payout number then touch OK. To delete a payout touch the payout category you wish to delete then touch the DELETE button.

The Categories tab (Figure 6.10) defines the card types; series; cuts and ups associated with them. To add a new category touch the Categories tab. The categories tab list the categories on the left then name, description and the card type for that selected category.

To change the Card Type for a selected category, touch the EDIT button and then touch the Card Type Arrow key. The different card types will appear in a drop down menu. Select the card type by touching it. The series window will clear and allow you to add the desired series. Touch the New button, Touch OK, touch the desired slot located in the series window. This will bring up a drop down menu that lists the card type and series available. Touch the desired card type and series to select it. Next, touch the cut window to select the cut of your bingo paper. Now you can touch the up window to select the number of sheets in your paper package.

Figure 6.10

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These new features allow for even more security and integrity to your players gaming experience. To save category and card type selections touch the SAVE button at the bottom right of the categories window.

To create a new Category, touch the New button. This will bring up the Keyboard screen. Type in the name of your new category and touch the OK button. After you have named your new category

To delete a category select the category you wish to delete from the categories list on the left then touch the DELETE button.

6.2 Game Pattern Definitions

The Pattern Screen in (Figure 6.11) allows you to define pattern types. A catalog list of patterns is displayed on the left of the screen. The name of the highlighted pattern and its description is displayed in the Name and Description fields. The pattern itself is shown in the pattern area below the name and description fields. The Number of Combinations for the selected pattern will be displayed to the right of the selected pattern area. In

Figure 6.11 the pattern (Standard) is displayed with its 12 number of combinations.

Figure 6.11

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Touching – patterns are next to but do not share any cells.

Any Line with Block of 4.

O O O O O O O

Overlap – must share two or more cells between patterns.

Any Line with Block of 4.

O O

Options:

Touch – True Share – False Overlap – False Definition: Patterns must be next to but do not share any cells.

Touch – False Share – True Overlap – False Definition: Patterns must share one and only one cell between patterns.

Touch – False Share – False Overlap – True Definition: Patterns must share two or more cells between patterns.

Touch – True Share – True Overlap – False Definition: Patterns that are next to but do not share any cells and patterns that share one and only one cell.

Touch – True Share – False Overlap – True

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Sharing – share one and only one cell between patterns.

Any Line with Block of 4.

O O OO OOO

Separate – have one or more cells between patterns.

Any Line with Block of 4.

O O

O OO O OO O

Definition: Patterns that are next to but do not share any cells and patterns that share two or more cells.

Touch – False Share – True Overlap – True Definition: Patterns that share one or more cells.

Touch – False Share – False Overlap – False Definition: Patterns with one or more cells are between patterns.

There are 214 preprogrammed patterns included with your E-max™ Bingo Console. You can use these patterns or create your own. You can also combine any number of programmed patterns to create multiple bingo patterns.

Figure 6.12

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Special Functions

This chapter will take you through the steps to use the E-max™ System special gaming features. In this chapter you will learn about:

 Calling wild numbers  E-max Multimedia Functions

Chapter

7.0 Wild Number Feature

The following wild number options are available to select from:

• EVEN – All even numbers will be called.

• ODD – All odd numbers will be called.

• Trailing Number – Any number ending with that

number will be called.

• Leading Number – Any number beginning with that

number will be called.

• Day- All odd or all even numbers will be called based

on the calendar date.

• Double Reverse- Calls the reverse of the last number

called.

• Even/Odd Ball- Calls Odd or Even balls based on the

first ball called

1. Touch the SETUP button from the Main Menu.

2. Touch the desired Organization from the Organization Screen.

3. Touch the Sessions tab.

4. Touch your desired Session from the list of available sessions.

5. Touch the EDIT button.

6. Touch the Wild Number drop down list box from the PART area.

7. Select the desired Wild Number and touch the ADD button. This will place the selected Wild Number in the Wild Number list box (see Figure 7.0)

Figure 7.0

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7.1 Multimedia Functions

The following options are available to select from:

• External Video- Provides switching for VCR/DVD.

Touch the Multi Media button from the Main Menu screen. This will bring up the Multimedia Options screen. (Figure 7.1)

• Power Point – Runs Microsoft PowerPoint™

Presentations.

• Macro Media – Runs full Audio/Video Flash

Presentations.

Figure 7.1

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7.2 External Video

This section will take you through the steps to use the External Video feature. To Play Videos or DVD’s from an external source you must first install the device. Refer to the appendix of this manual for installation information.

Once you have your player installed, follow the procedures listed below:

1. From the Multi Media Options Screen, touch the External Video button. This will bring up

External Video Window. (Figure 7.2)

2. Select the monitor (monitors)

on which you wish to display the video by touching the check boxes and then the “ok” button.

3. Press the play button on your

device.

NOTE: To stop the video, press the stop button on your device and return to the External Video window. Deselect the monitor outputs and touch OK. This will return the video outputs to their normal settings.

Figure 7.2

7.3 Power Point Presentations

The E-max Bingo Console can run Microsoft® Power point presentations in either .PPT or .PPS files. To run a power point presentation; follow the procedure below:

1. Insert your CD into the DVD (top)

drive of the Dell CPU.

2. From the Multi Media Options

Screen, touch the Power Point button. This will bring up the Power point window. (Figure 7.3)

NOTE: This may take several minutes depending on the size of the files.

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Figure 7.3

3. Select the presentation you wish to run from the list of files displayed in the window.

4. The Message Monitor is the default monitor for the presentation and cannot be changed. You can select

the camera monitor if you wish to use it.

5. Touch the Play button to start the power point presentation.

6. Touch the stop button to stop the presentation

7. To exit the power point window, touch the close button.

NOTE: Files with the .PPS extension will run as timed slide shows while files with .PPT extension can be run manually by using the up and down arrow keys on the keyboard. At the end of the show, the Power Point options window reappears on the callers monitor.

7.4 Macro Media Presentations

The E-max Bingo Console can run macromedia® Flash Media presentations in .SWF files. To run a Macro Media presentation; follow the procedure below:

Insert your CD into the DVD (top) drive of the Dell CPU.

From the Multi Media Options Screen, touch the

Macro Media button. This will bring up the Macromedia Flash window. (Figure 7.4)

NOTE: This may take several minutes depending on the size of the files.

Select the presentation you wish to run from the list of files displayed in the window.

2. The Message Monitor is the default monitor for the presentation and cannot be turned off. You can select

the Camera Monitor if you wish to use it.

3. Touch the Play button to start the presentation

4. To stop the presentation, touch the stop button

5. To exit the macromedia flash window, touch the close button

NOTE: To exit the Multimedia Options screen; close the current window and touch the Main Menu button on the Multimedia Options screen.

Figure 7.4

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7.5 Playing Videos during a Session

The E-max Bingo Console can play videos/ DVD’s during an active gaming session. To do this; follow the procedure below:

1. Insert your media (VHS tape/

DVD) into your player.

2. Press Play on your device

3. On the Live Game Screen,

touch the Prefs button. This will bring up the caller preferences screen. (figure

7.5)

4. Touch the video button. This

will bring up the video configuration screen.

5. Select the monitors that you

wish to display the video on by touching the appropriate check box and then touch OK.

NOTE: to stop the video you must press the stop button on your device and return to this screen and uncheck the monitors then touch OK.

Figure 7.5

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7.6 Recording a Session

The E-max Bingo Console can record an active gaming session with the (optional) VCR installed. To do this; follow the procedure below:

1. Insert your media (VHS tape

into your player).

2. Press REC on the VCR

3. Play your Session

4. To View the recorded

Session, go to the Live Game Screen, touch the Prefs button. This will bring up the caller preferences screen. (figure 7.6)

5. Touch the video button. This

will bring up the video configuration screen.

6. Select the monitors that you

wish to display the video on by touching the appropriate check box and then touch OK.

NOTE: Your VCR is factory preset to work with the E-max™ Bingo Console. During shut down or power failure the

VCR may loose the setting memory. If this happens, set the VCR channel to channel 4 and set the video input to LINE 1. Please refer to the owner’s manual of the VCR for further information about the operation and care of the VCR.

CAUTION! THE CONSOLE SYSTEM MUST BE POWERED DOWN WITH THE UPS SWITCH BEFORE SWITCHING OFF OUTLET STRIP #2. FAILURE TO SHUT THE UPS SYSTEM OFF FIRST WILL RESULT IN INCOMPLETE UPS BATTERY DISCHARGE AND PREMATURE BATTERY FAILURE NOT COVERED UNDER WARRANTY.

Figure 7.6

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8.0 Servicing and Cleaning

8.1 General Cleaning of Your E-

Chapter

max

Periodic servicing of your bingo equipment should include cleaning, polishing, and light bulb replacement. Doing so will prolong the life of the equipment, increase trade in value, and reduce breakdowns. Recommended cleaning agents and methods for the console and flashboard are as follows:

Monitor Touch Screen

Pour rubbing alcohol on a clean soft cloth and gently rub the screen to remove greasy finger prints. CAUTION: Do not pour alcohol, water or any other liquid directly on the screen.

Console Painted Metal Surface

Use a mild soap solution or mild cleanser on a soft cloth. Harsh cleansers or solvents may damage the paint or lettering. Follow with an automotive style polish for additional protection. CAUTION: Do not pour alcohol, water or any other liquid directly on the surface.

Console Laminate Panels

Use a mild soap solution or Kitchen style cleaner on a soft cloth. Harsh cleaners or solvents may damage the laminate surface.

Console and Flashboard Acrylic Surfaces

Use only a mild soap solution such as a liquid detergent solution on a clean soft cloth. Do not use solvents, aromatic spirits, mild cleansers or paper towels since they may scratch the surface. CAUTION: Do not pour alcohol, water or any other liquid directly on the surface.

Camera Lens

Use a vacuum cleaner to remove major dust and debris. Use a soft cloth to wipe lens.

Bingo Balls

Clean with a soft cloth and mild soap solution such as a liquid detergent and warm water (not hot water) or a solution of 25% rubbing alcohol and 75% warm water. Harsh cleansers or solvents may damage the finish or lettering. Dry the balls thoroughly using a cloth towel. Do not submerge the balls in liquids or use automatic washing machines.

Bingo Console

8.2 Replacing the Graphics Panel Lamp

HARZARD! Before replacing the light, turn off the switch on outlet strip #1.

The Graphics Panel fluorescent light is located just inside the electronic console above the graphics panel door. Remove the Light fixture from the console and gently squeeze the diffuser lens to remove it from the fixture. The fluorescent lamp should be replaced with the lamp specified in Appendix B.

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8.3 Replacing the Blower Air Filter

CAUTION! Insure that the ball console power switch for the blower motor is in the off position before servicing the filter.

The air filter is located in the Ball Console behind the access panel (Figure 8.0) Unscrew the two turn button screws on each side of the access panel to remove the access panel. Slide each air filter locking retainer away from the filter then pull filter up to remove. Air filter should be replaced with the filter specified in Appendix B. Air filter replacement interval varies depending on hall air conditions and number of hours played. Check filter once a month. A dirty filter can cause motor overheating and poor ball action.

8.4 Replacing the Arm Rest

Figure 8.0

Call for Service to replace Arm Rest.

8.5 Cleaning Ball Tray Chamber

Call your authorized E-max™ distributor for all ball chamber maintenance

FOR ALL OTHER SERVICE NEEDS CONTACT YOUR LOCAL DISTRIBUTOR OR E-max™ REPRESENTATIVE.

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9.0 Troubleshooting and

Chapter

Diagnostics

HAZARD!

Note that when trouble shooting electrical systems, be aware of the potential dangers of coming in contact with 120VAC line voltages. Use caution when handling AC power cords and devices. When feasible, during the trouble shooting procedure, turn off the AC power input when handling these devices if you are concerned with safety or call your service personnel for assistance.

When working with fuses or circuit breakers, call for service.

The trouble shooting guide is broken down into four main sections:

1. System Power

2. Electronics Console

3. Ball Console

4. Bingo System

Isolate your particular problem to one of these sections and then refer to that section for guidance.

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System Power Issues: Problem Possible Cause What to do or check

Electronics and Ball consoles have no power Outlet strip #2 power cord

Hall power not available Check hall fuses or circuit

breakers Plug cord into 120 VAC,

not plugged into hall power

grounded power source

or outlet switch not on UPS power switch not ON Depress power ON switch UPS circuit breaker tripped Depress UPS circuit breaker

button on the back of the UPS

Power available, but Electronics console equipment not powered

Dell AC cord unplugged

from UPS

Plug in Dell power cord to UPS1 socket as shown in

the Appendix correctly Dell computer turned off Depress power ON button

on Dell computer Operator Monitor AC cord

unplugged from UPS

Plug in Operator Monitor

AC cord to UPS2 socket as

shown in the Appendix Operator Monitor turned off Depress Monitor ON switch

on the front panel of the

monitor AC Outlet Strip 1 not

plugged into UPS

Plug strip into UPS as

shown in the Appendix.

Note that strip 1 must go

into UPS3 socket. AC Outlet Strip 1 or 2

circuit breaker tripped

Reset outlet power switch to

ON position

Power available, but Ball console equipment not powered correctly Blower motor unplugged or

AC power cord to Ball console not plugged into Electronics console

blower motor circuit breaker tripped

Plug in power cord to

Outlet strip #2 socket as

shown in the Appendix

Inside the blower motor

compartment, check that the

AC power cord is plugged

into the outlet. Reset the

breaker switch on the outlet Blower motor switch OFF Place the switch on the ball

tray to the ON position

UPS did not work properly when AC power failed

UPS defective or battery pack worn or defective

Call for service to replace

the UPS

UPS is beeping Low AC line voltage Specification in Appendix

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Electronics Console Issues: Problem Possible Cause What to do or check

Operator Monitor touch panel not operating properly

Touch panel calibration Calibrate the touch panel

using Utilities provided Touch panel defective Call for service Touch panel cable unplugged Plug in cable to Dell and/or

Monitor as shown in

Appendix Dell computer defective Call for service

Operator Monitor video image Monitor data cable unplugged Plug in cable to Dell and/or

Monitor as shown in

Appendix Display defective Call for service Dell computer defective Call for service

Operator Monitor audio Monitor audio cable

unplugged Monitor speakers defective Call for service Dell computer defective Call for service

Magnetic card reader Cable unplugged Plug in cable to Dell as shown

in Appendix Defective reader Call for service Dell computer defective Call for service

Data Router status LEDs not on Data Router AC adapter

Data Router software Depress the Data Router Reset

switch

Plug Adapter into Outlet 1 as

unplugged

shown in Appendix Data Router fuse blown If the power ON LED is off,

check or replace the fuse Defective AC adapter If the power ON LED is off,

and fuse is good, call for

service Communications cable to Dell

unplugged

Plug in cable to the Data

Router and/or to Dell COM1

as shown in Appendix Dell computer defective Call for service. In the

meantime, try Manual Mode

operations

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Electronics Console Issues (continued): Problem Possible Cause What to do or check

Particular Data Router flashboard LED and associated flashboards not working

Individual flashboard driver fuse blown

Transfer flashboard cable to

an unused connector, if

available. If not available, call

for service

Dell computer not operating properly

Program misoperating Exit the program and do an

orderly shutdown of the Dell.

Power the Dell OFF with its

power switch.

Shut off the UPS with the UPS

OFF switch. Power the UPS

back ON. Power the Dell back

ON. If still not operating

properly, call for service and

try Manual Mode operations. Excessive noise on the AC

power line

Provide cleaner AC power to

the system Corrupted hard drive Place Operating System CD

Disk #1 in CD drive and

restart Dell computer. Follow

instructions on screen loading

all Operating System CDs

then Applications CD and last

the Console Backup CD of

your database. Dell computer defective Call for service.

Cooling fan not operating AC power unplugged Plug in power cord to Outlet

strip as shown in Appendix Defective fan Call for service

Monitor arm Defective or broken Call for service

Light on graphics panel Blown bulb Replace bulb AC power unplugged Plug in power cord to Outlet1

strip as shown in Appendix Defective equipment Call for service

Mouse or keyboard Cable(s) unplugged Plug in cable(s) to Dell as

shown in Appendix Defective equipment Call for service

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Electronics Console Issues (continued): Problem Possible Cause What to do or check

Printer (optional equipment) AC power cord unplugged Plug in power cord to Outlet

strip as shown in Appendix Communications cable

unplugged

Plug in cable to Dell and/or

Printer as shown in Appendix Print quality, ink cartridge Replace cartridge Defective equipment Call for service

VCR (optional equipment) AC power cord unplugged Plug in power cord to Outlet

strip as shown in Appendix Video cable unplugged Plug in cable as shown in

Appendix Defective equipment Call for service

Ball Console Issues: Problem Possible Cause What to do or check

Blower motor No AC power, On/Off switch,

circuit breaker tripped

Check procedures under System Power troubleshooting

Poor bingo ball action Clogged blower air filter Replace filter Low line voltage Specification in Appendix Excessive static Make sure anti-static band is

installed in the bottom of the ball chamber. If it is installed, call for service

Lid on inner ball chamber

misaligned

Check for proper seating of the lid and that ball extraction tube is centered over blower hole

Defective blower motor Call for service

None of the ball tray switches work

Communications cable

Data Router or Ball Tray software

unplugged

Depress Reset switch on the front of the Data Router

Plug in Ball Tray cable to Data Router as shown in Appendix

Defective Ball Tray Call for service. In the

meantime, use the touch panel on the Operator Monitor to call and reset balls

Defective Data Router Call for service

One or a few of the ball tray switches do not work

Defective Ball Tray Call for service. In the

meantime, use the touch panel on the Operator Monitor to call and reset balls

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No camera image, and no camera white LEDs are on

Communications cable unplugged

Plug in Camera cable to Dell USB port as shown in

Appendix Dell computer not turned on Depress Dell ON switch Dell computer defective Call for service Led board defective Call for service

Camera does not display ball image on Operator Monitor Camera lens is blocked by

Ball tube not centered over

Program is not on the main Operator gaming screen

foreign material

camera

Use touch panel to display the main Operating gaming screen Remove material from the camera lens area Rotate the ball tube until it is centered over the camera

Camera defective Call for service

Manual Mode switches do not operate, switch LEDs are off

When the Dell computer is normal, the switches are

System OK

disabled and LEDs are off.

Manual Mode switch(s) do not

Defective switch(s) Call for service. operate when Manual Mode is enabled and LEDs are on. Defective Ball Tray Call for service. Defective Data Router Call for service.

All bingo balls do not return to

Dirty ball tray chamber Call for service. mixing chamber when the red Door release knob is used

Ball Tray release (two black knobs) do not return to their normal position after releasing

Improper ball tray return

spring tension or dirt

accumulation

Call for service.

balls into the ball tray chamber

Depressing the bingo ball on the ball tray switch works the first time, but not the second

During a given game, the

system disables all repeat

actuations of a ball tray switch

System OK. The switch will become active again on Next Game.

time

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Bingo System Issues (as they relate to a Console problem): Problem Possible Cause What to do or check

No video image on the hall Ball Monitor or Message Monitor Video cable between the Dell

Video cable not plugged into

the console’s RF Modulator or

Data Router

video card an the RF

Check video cabling as shown in the Appendix

Check video cabling as shown

in the Appendix Modulator or Data Router or VCR not plugged in

RF Modulator power cord

unplugged

Plug in power cord to the

Outlet strip as shown in the

Appendix

VCR turned OFF Turn on the VCR VCR power cord unplugged Plug in power cord to the

Outlet strip as shown in the

Appendix

Defective RF modulator or

Call for service. Data Router

Defective VCR Call for service.

Flashboards not operating Flashboard cable not plugged

into the Data Router

Check that cabling is plugged

into the correct RJ connector

on the Data Router as shown

in the Appendix

Data Router problem Check Data Router

troubleshooting procedures

shown above

Dell computer problem Check Dell troubleshooting

procedures shown above

Flashboard type not

Call for service. compatible with new Console

Add on Electronic gaming unit system does not work properly

Not certified by Arrow as compatible

Call for service.

with new Console

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9.1 UPS Status Indicators and Alarms

There are four status indicators (lights) on the front of the UPS.

On Line (GREEN) – is lit whenever utility power is powering the

Battery Backup outlets.

On Battery (YELLOW)

powering equipment connected to the Battery Backup Outlets.

Four Beeps Every 30 Seconds – this alarm is sounded

whenever the UPS is running on Battery. There is approximately 10 minutes of run time on batteries. Suggest waiting 1-2 minutes in case the main power is restored then start shutting the Dell computer down in an orderly manner.

– is lit whenever the battery of the UPS is

Continuous Beeping – this alarm is sounded whenever a low battery condition is reached. Battery run-

time is very low. The Dell must be entirely shut down by this time.

Overload (RED)

Continuous Tone – this alarm is sounded whenever the Battery Backup outlets are overloaded.

Circuit Breaker – the circuit breaker button located on the rear panel of the UPS will stick out if an

overload condition forces the UPS to disconnect itself from utility power. Reset the circuit breaker by pushing the button inward.

Replace Battery (RED) – is lit whenever the battery is near the end of its useful life, or if the battery is

not connected. A battery that is near end of its useful life has insufficient runtime and should be replaced. (CALL FOR SERVICE IF THIS OCCURS!)

Chirps for 1 Minute Every 5 Hours – this alarm is sounded whenever the battery has failed the

automatic diagnostic test.

– is lit whenever power demand has exceeded the capacity of the UPS.

E-max Gaming Corporation, Inc.

Warranty Information

E-max™ BINGO EQUIPMENT LIMITED WARRANTY

Set out below are the terms of the Limited Warranty made by Emax™ Gaming Corporation, Inc. (EGC) in connection with the sale of the Capitol Bingo Equipment (the “Equipment”).

1. Limited Warranty EGC warrants to the original purchaser ('Purchaser') that the Equipment will, for a period of ONE (1) YEAR from the date of original purchase of any Equipment in the 'E-max™' product line from an authorized EGC dealer, be free from manufacturing defects in material and workmanship. Purchaser represents to EGC that no employee, agent, or representative of EGC (or an EGC dealer) has made any representation or warranty regarding the Equipment except as set out herein.

This Limited Warranty applies to normal commercial use and does not cover failures or damage which (a) occurs in shipment; (b) are caused by products not supplied by EGC; or (c) result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, set-up-adjustments or modifications. This Limited Warranty also does not cover any damage resulting from failure to install the Equipment in strict conformity with both local fire and building codes and regulations, or if the installation does not comply with the installation instructions provided by EGC.

2. Disclaimer of Warranties EGC MAKES NO WARRANTIES, EXPRESS OR IMPLIED (INCLUDING, WITHOUT LIMITATION, MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, OR AGAINST INFRINGEMENT OF ANY PATENT), EXCEPT AS EXPRESSLY PROVIDED HEREIN. THE EXPRESS WARRANTIES PROVIDED HEREIN ARE IN LIEU OF AND EXCLUDE ALL OTHER WARRANTIES, GUARANTEES OR REPRESENTATIONS, EXPRESS OR IMPLIED, WHETHER ARISING BY OPERATION OF LAW OR OTHERWISE.

3. Limitation of Remedies If the Equipment supplied does not conform to the Limited Warranty set out above, EGC will, at its option, (a) repair or replace the Equipment, or part thereof, which is defective, or (b) refund so much of the purchase price as Purchaser has paid for the defective equipment, less 1/24th of the purchase price for each month between the date of the purchase from an authorized EGC dealer and the date of the discovery of the defect, provided that written notice of the defect and its nature is given to EGC as soon as practical after discovery of the defect, but in no event later than 90 days from the date of the discovery of the defect.

4. Limitation of Liability The remedy of repair, replacement, or refund of the purchase price is Purchaser's sole and exclusive remedy and will satisfy all of EGC's liabilities, whether based on contract, negligence, tort, product liability, strict liability or otherwise. IN NO EVENT WILL EGC BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, NOR WILL ITS LIABILITY IN CONNECTION WITH ANY EQUIPMENT OR SERVICE SOLD (INCLUDING NONDELIVERY OR LATE DELIVERY THEREOF) EXCEED THE SALE PRICE OF SUCH EQUIPMENT OR SERVICE.

Chapter

E-max Gaming Corporation, Inc.

5. Warranty Voided Any obligations of EGC under this Limited Warranty will be deemed to have been satisfied if anyone other than an authorized Capitol Bingo Equipment Dealer services the equipment.

6. Transfer of Limited Warranty

Purchaser may transfer its rights under this Limited Warranty, subject to the terms and conditions hereof, to a buyer (“Buyer”) from Purchaser of the Equipment. Thereafter, the rights under this Limited Warranty are not transferable.

For the transfer by Purchaser of the Limited Warranty to be effective, the following conditions must have occurred no later than the 30th day following the date of resale to Buyer:

A. Purchaser must have complied with all requirements to make the Limited Warranty

effective as to Purchaser; and

B. The Equipment (as an entire unit and as purchased by Purchaser) must be transferred to

Buyer.

Upon an effective transfer of this Limited Warranty, Buyer will be considered to be 'Purchaser' for paragraphs 1, 4 and 8 hereof.

7. Inspection With respect to any claim that the Equipment is defective, EGC will be allowed a reasonable time to inspect the Equipment, in place. If the Equipment is altered or removed before EGC has made such inspection or waived its right to do so, the obligations of EGC under this Limited Warranty will be deemed to have been satisfied.

8. Proof of Purchase Notwithstanding anything to the contrary in this Limited Warranty, Purchaser must, upon The EGC's request, submit proof of original purchase (satisfactory to EGC) of the Equipment. The Limited Warranty set out above shall not apply to, nor cover, any Equipment for which Purchaser is unable, upon the EGC's request, to supply such proof of purchase.

9. Limitation of Actions Any legal action against the EGC for a default of its obligations under this Limited Warranty must be commenced within two (2) years from the date the Equipment was sold by an authorized dealer of the Equipment.

E-max Gaming Corporation, Inc.

10. How to Obtain Service If a problem with this Equipment develops during or after the warranty period, proceed as follows:

A. Refer to your Operator's Manual and follow the Troubleshooting Table within the 'Service

Section'.

B. Contact the authorized Capitol Bingo Equipment Distributor from whom you purchased the

Equipment.

C. Contact the Capitol Bingo Equipment Service Manager at the most convenient phone number

listed below:

1 (800) 321-0757 outside Ohio, but within the U.S.A. 1 (800) 537-3479 within the State of Ohio 1 (216) 961-3500 within the 216 area code or outside the continental U.S.A. 1 (216) 961-3641 fax number in Cleveland, Ohio 1 (800) 387-7621 within Ontario 1 (519) 770-4621 outside Ontario, but within Canada 1 (905) 670-0324 fax number in Canada

SERVICE CALLS WHICH DO NOT INVOLVE DEFECTIVE MATERIALS OR WORKMANSHIP AS DETERMINED BY EGC IN ITS SOLE DISCRETION ARE NOT COVERED. COSTS OF SUCH SERVICE CALLS ARE THE RESPONSIBILITY OF THE PURCHASER.

EGC wants you to remain a satisfied customer. If a problem occurs that cannot be resolved to your satisfaction, please contact us immediately, Phone one of the numbers listed above or write to:

E-max Gaming Corporation C/o National Service Manager 9900 Clinton Road Cleveland, Ohio 44144

Please be sure to include the name, model number, serial number, date of original purchase, and the distributor from whom you purchased the Equipment, as well as any actions taken to correct the problem.

E-max Gaming Corporation, Inc.

Chapter

11.0 System Utilities

System Utilities takes you through the system administrator and maintenance operations of the E-max Bingo Console. In this section you will learn how to:

 Create a back up CD of user programming (sessions and games)  Restore lost game data  Configure the operating system  Install software updates  Calibrate the touch screen  Set the Date and Time  Print/save gaming logs  Flashboard lamp test

11.1 Back up CD

To Create a back up CD follow the procedure below and refer to figure 11.0

It is highly recommended that backup operations be performed after initial in stallation, making any changes to the game program or after a software upgrade of the E-max™ operating system.

1. Power up the outlet strip

2. Power up the Back UPS

3. Power up the Dell CPU

4. Log in as the system administrator

5. select Utilities from the Main Menu

6. Open the CDRW drive and insert the Arrow Backup CD PN: HH815. (this is the bottom of the

two drives)

7. Touch the Backup button

8. The backup operation screen will appear

9. Touch the Backup button in the center of the screen

10. The time stamp window will appear and ask you if you wish to continue?

11. Touch yes

E-max Gaming Corporation, Inc.

12. The backup operation will run.

NOTE: This may take several minutes

13. The Backup completed

successfully window will appear when the backup operation is complete.

14. Touch OK

15. You will be returned to the

Utilities screen

16. Remove CD from drive and store

in a safe place.

Figure 11.0

11.2 Restore lost game data

To restore the user programming, follow the procedure below and refer to figure 11.1

Restoration of user programming is needed after a CPU change, operating system load or other system failure that results in the game information being lost.

1. Power up the outlet strip

2. Power up the Back UPS

3. Power up the Dell CPU

4. Log in as the system

administrator

5. select Utilities from the Main

6. Open the CDRW drive and

insert the Arrow Backup CD PN: HH815. (this is the bottom of the two drives)

7. Touch the restore button

8. The restore operation window

will appear

Figure 11.1

E-max Gaming Corporation, Inc.

9. Touch the refresh button

10. A list of the available backups will appear on the screen

11. Select the file you wish to use for the restore by touching the filename

12. Touch the Restore button

13. The restore operation will operation will run

14. When the restore is complete the Arrow Recovery window will appear

15. touch OK

16. This will take you back to the system login screen

17. remove the backup CD from the drive

11.3 Configure the operating system

To configure the E-max™ console for RNG or Caller’s Choice features, follow the procedure below and refer to figure 11.3

Caution: Check with the local and state laws regarding caller’s choice and random number generator before installing these features on the E-max™ Bingo Console

1. Power up the outlet strip

2. Power up the Back UPS

3. Power up the Dell CPU

4. Log in as the system administrator

5. select Utilities from the Main Menu

6. Open the CDRW drive and insert the Arrow configuration CD.

(this is the bottom of the two drives)

7. Touch the Upgrade Software button

8. The upgrade software operation window will appear Figure 11.3

9. Touch the refresh button

10. A list of the available software updates will appear on the screen

11. Select the file you wish to install by touching the filename

12. Touch the Install button

13. The install window will appear

14. Touch yes

15. The setup wizard window will appear after a few seconds.

16. Touch Next

17. The configuration options window will appear

18. select the options you wish to install by touching the check boxes

19. touch Next

20. touch Finish when the set up wizard window appears

21. When the configuration is complete the system will reboot and the security login screen will

appear

22. remove the configuration CD from the drive

E-max Gaming Corporation, Inc.

11.4 Install Software Updates

To update the E-max™ consoles operating system, follow the procedure below and refer to figure 11.4

Caution: Read the upgrade data sheet provided with the update CD carefully before updating the OS on the E-max™ Bingo Console

1. Power up the outlet strip

2. Power up the Back UPS

3. Power up the Dell CPU

4. Log in as the system administrator

5. select Utilities from the Main Menu

6. Open the CDRW drive and insert the Arrow Update CD. (this is

the bottom of the two drives)

7. Touch the Upgrade Software button Figure 11.4

8. The upgrade software operation window will appear

9. Touch the refresh button

10. A list of the available software updates will appear on the screen

11. Select the file you wish to install by touching the filename

12. Touch the Install button

13. The install window will appear

14. Touch yes

15. The setup wizard window will appear after a few seconds.

16. Touch Next

17. The configuration options window will appear

18. select the options you wish to install by touching the check boxes

19. touch Next

20. touch Finish when the set up wizard window appears

21. When the configuration is complete the system will reboot and the security login screen will

appear

22. remove the configuration CD from the drive

E-max Gaming Corporation, Inc.

11.5 T ouch Screen Calibration

To calibrate the E-max™ touch screen, follow the procedure below and refer to figure 11.5

Caution: It is recommended that a small object (a pen tip) be used when calibrating the touch screen. This will ensure the best possible control of the screen for the console operator.

1. Power up the outlet strip

2. Power up the Back UPS

3. Power up the Dell CPU

4. Log in as the system

administrator

5. select Utilities from the Main

6. Touch the Calibration button

7. The calibration screen will

appear

8. Touch the Calibration button in

the center of the screen

9. The calibration screen will run

through 9 points on the screen

10. Touch each calibration point as it

appears on the screen

11. When all the points are finished

you will be returned to the Utilities screen

Figure 11.5

E-max Gaming Corporation, Inc.

11.6 Setting the Date and Time

To set the E-max™ Date and Time, follow the procedure below and refer to figure 11.6

NOTE: The date and time are automatically updated from the CPU clock.

1. Power up the outlet strip

2. Power up the Back UPS

3. Power up the Dell CPU

4. Log in as the system administrator

5. select Utilities from the Main Menu

6. Touch the Date/Time button

7. The Date/Time settings screen will appear

8. Touch the Date drop down menu to adjust the date

9. Touch the Time (arrow up/Down) to adjust the time

10. Touch the time zone drop down menu the set the time zone

11. Select the check box to allow for daylight savings time

Figure 11.6

E-max Gaming Corporation, Inc.

11.7 T esting the Flashboards

To test the hall flashboards, follow the procedure below and refer to figure 11.7

NOTE: Lamp test is performed from the console utilities menu.

1. Power up the outlet strip

2. Power up the Back UPS

3. Power up the Dell CPU

4. Log into the system

5. select Utilities from the Main Menu

6. Touch the Lamp Test button

7. The lamp test screen will appear

8. Touch the Test button. (all flashboard lamps should turn on)

9. Touch the Reset button to turn the test off

Figure 11.7

E-max Gaming Corporation, Inc.

11.8 Gaming Log

The E-max Bingo Console keeps a gaming log of all operator actions during a session. To access these logs, refer to the procedure below and figure 11.8

NOTE: If you are going to put these logs on a CD, please ensure that you have a properly formatted, writable media disk in drive #2 of the Dell CPU.

1. Power up the outlet strip

2. Power up the Back UPS

3. Power up the Dell CPU

4. Log in as the system administrator

5. select Utilities from the Main Menu

6. touch the Gaming Log button

7. Touch the Schedule name drop down menu and select the session you want a log for

8. Touch the Date drop down menu to select the date you want a log for

9. Touch the Print button. (This will print out the log)

10. Touch the write to disk button if you want the log burned to a data CD

11. Touch the Delete button to delete the report

Figure 11.8

E-max Gaming Corporation, Inc.

11.9 Payout Report

The E-max™ Bingo Console keeps a gaming report of all games played, faces verified and winner payouts during a session. To access this report, refer to the procedure below and figure 11.9

NOTE: If you are going to put these Reports on a CD, please ensure that you have

a properly formatted, writable media disk in drive #2 of the Dell CPU.

1. Power up the outlet strip

2. Power up the Back UPS

3. Power up the Dell CPU

4. Log in as the system administrator

5. select Utilities from the Main Menu

6. touch the Payout Report button

7. Touch the Schedule name drop down menu and select the session you want a report for

8. Touch the Date drop down menu to select the date you want a report for

9. Touch the Print button. (This will print out the report)

10. Touch the write to disk button if you want the report burned to a data CD

11. Touch the Delete button to delete the report

Figure 11.9

E-max Gaming Corporation, Inc.

11.10 Gaming Log

The E-max™ Bingo Console keeps a gaming report of all games played, faces verified, Ball Tray Activity and winner payouts during a session. To access the Gaming Log, refer to the procedure below and figure

11.10

NOTE: If you are going to put these Reports on a CD, please ensure that you have

a properly formatted, writable media disk in drive #2 of the Dell CPU.

1. Power up the outlet strip

2. Power up the Back UPS

3. Power up the Dell CPU

4. Log in as the system administrator

5. select Utilities from the Main Menu

6. touch the Gaming Log button

7. Touch the Schedule name drop down menu and select the session you want a report for

8. Touch the Date drop down menu to select the date you want a report for

9. Touch the Print button. (This will print out the report)

10. Touch the write to disk button if you want the report burned to a data CD

11. Touch the Delete button to delete the report

Figure 11.10

E-max Gaming Corporation, Inc.

11.11 Ball frequency Report

The E-max™ Bingo Console keeps a gaming report of all games played, faces verified, Ball Tray Activity and winner payouts during a session. To access the Ball Frequency Report, refer to the procedure below and figure 11.11

NOTE: If you are going to put these Reports on a CD, please ensure that you have

a properly formatted, writable media disk in drive #2 of the Dell CPU.

1. Power up the outlet strip

2. Power up the Back UPS

3. Power up the Dell CPU

4. Log in as the system administrator

5. select Utilities from the Main Menu

6. touch the Frequency Report button

7. Touch the Schedule name drop down menu and select the session you want a report for

8. Touch the Date drop down menu to select the date you want a report for

9. Touch the Print button. (This will print out the report)

10. Touch the write to disk button if you want the report burned to a data CD

11. Touch the Delete button to delete the report

Figure 11.11

E-max Gaming Corporation, Inc.

11.12 Hardware Settings

The E-max™ Bingo Console can be installed as a single or double blower unit. If your installation is a double, you must configure the Dell CPU to recognize the two ball cameras. Refer to the procedure below and figure 11.12

1. Power up the outlet strip

2. Power up the Back UPS

3. Power up the Dell CPU

4. Log in as the system administrator

5. select Utilities from the Main Menu

6. Touch the Hardware Settings button

7. Touch the Double Blower setting

8. Touch the Save button

Figure 11.12

This Screen also displays the revision level and release date of the Data Router and the revision level of the operating system.

E-max Gaming Corporation, Inc.

Console Diagrams

This Section contains diagrams to help you configure the Emax™ Bingo Console. In this section there are diagrams for:

 Operator Console Block Diagram  Dell System Connectors for Video and Peripherals  Video and Audio Connections Block Diagram  Peripheral Device Connections Block Diagram  AC Power Connections  Data Router Console Side Connections  Data Router Field Side Connectors  Data Router Field Connector Pin Definitions  RF Modulator Connectors

Operators Console Block Diagram

OPERATOR CONSOLE BLOCK DIAGRAM

Appendix

LINE

UPS

AC-

bkup

AC-

bkup

PRINTER

PARALLEL

POWER SUPPLY

BALL

CONSOLE 1

CAMERA

AC-

bkup

ADAPTER

USB 5

RJ45 2 PS2

MOUSE KEYBRD

BALL

TRAY

BALL

CDRW DRIVE

CONSOLE 2

BALL

TRAY

DIAL-UP

MODEM

USB

2,3,4,6

CAMERA

USB 1

AC-

bkup

FLASH

BOARDS

Data

Router

COM 4

DELL COMPUTER

HARD

DRIVE

PS2 COM 5COM 1

BALL

MONITOR

RF MOD

VIDEO1

MAIN VGA

LCD DISPLAY

15", 800x600

Data

Router

MESSAGE

MONITOR

RF MOD

VIDEO2

MAG

READER

ACAC

RJ45 1

AUDIO AUDIO

OUT

TOUCH

PANEL

Data

Router

E-max Gaming Corporation, Inc.

Dell System Connectors Peripherals Diagram GX270

DELL I/O

CONNECTIONS

COM 1

MAG CARD READER

PRINTER

PARALLEL

DO NOT USE

MOUSE

USB4

KEYBOARD

USB 1

TEAR OPEN

CAMERA 2

USB 5

MAIN

CAMERA 1

MIC IN

AUDIO

OUTPUT

VGA VIDEO

OPERATOR DISPLAY

USB 6

ETHERNET 1

DO NOT USE

VIDEO 2

MESSAGE MONITOR

VIDEO 1

BALL MONITOR

(USES PIGTAIL CABLE)

DO NOT USE

ETHERNET 2

COM 4

DATA ROUTER

MODEM LINE

UPS

C0M 5

TOUCH PANEL

MODEM PHONE

DO NOT USE

E-max Gaming Corporation, Inc.

Video and Audio Connections Block Diagram GX270

RF MOD 1

ANT IN

VIDEO

TV OUT

AUDIO

HH808

HH806

3.5MM 2 RCA

RF MOD 2

ANT IN

VIDEO

TV OUT

AUDIO

PANEL SIDE OF

NOTE:

BALL TV

OPTIONAL

VCR PLAYER

VIDEO IN

AUDIO

R L

AUDIO OUT

MESSAGE

(GRAPHIC

CONSOLE)

ELECTRONIC OR

LINKED GAMING

VIDEO FEED

ANT IN

TV OUT

HH814

TO TV

(NO VCR)

VIDEO OUT 1

SOUND CARD

SPKR OUTPUT

VIDEO OUT 2 VGA VIDEO

HH440

OPERATOR

DISPLAY &

E-MAX

VIDEO AND AUDIO CONNECTIONS

DATA ROUTERDELL

MIC INPUT

VGA TO VGA

SPKRS

HH807

RCA TO RCA

(3.5MM)

MIC INPUT

HH594

3.5MM TO 3.5MM STEREO

HH807

RCA TO RCA

HH594

3.5MM TO 3.5MM STEREO

VIDEO IN

BALL

AUDIO OUT

AUDIO IN

SOUND CARD

VIDEO IN

MESSAGE

AUDIO OUT

LCD MONITOR

VIDEO OUT

BALL 1

BALL

VIDEO OUT

BALL 2

VIDEO OUT

MESSAGE 2

VIDEO OUT

MESSAGE 1

AUDIO OUT

MESSAGE

IF BALL AND/OR MESSAGE MONITOR(S)

ARE COMPOSITE VIDEO, REMOVE THE VIDEO AND AUDIO CABLES FROM THE RF MOD AND CONNECT TO THE MONITOR(S)

HH808

BNC TO RCA

HH806

3.5MM STEREO TO 2 RCA

BNC TO RCA

STEREO TO

HH808

BNC TO RCA

HH806

3.5MM STEREO TO 2 RCA

F F

FEED

TO PA

FEED

F TO F

E-max Gaming Corporation, Inc.

Dell System Connectors Peripherals Diagram GX280

E-max Gaming Corporation, Inc.

Peripheral Device Connections Block Diagram GX280

E-max Gaming Corporation, Inc.

Peripheral Device Connections Block Diagram GSX 270

E-MAX

PERIPHERAL DEVICE CONNECTIONS

DELL

WALL OUTLET

CABLE PROVIDED

WITH UPS

MODEM/PHONE/FAX

DATA PORT

UPS

MODEM

LINE

GREEN PS2

PURPLE PS2

RED PARALLEL

COM 4

BLUE COM 1

USB5 USB1

ETHERNET #1

ETHERNET #2

MOUSE

KEYBOARD

PRINTER

HH545

HH444V0001

HH444

TOUCH PANELCOM 5

MAG READER

CAMERA #1 (FROM BLOWER #1) CAMERA #2 (FROM BLOWER #2)

NETWORK DEVICE #1

DSL OR CABLE MODEM

OR NETWORK DEVICE #2

DATA ROUTER

HOST

HH438

BT1

BT2

BALL TRAY #1

(FROM BLOWER #1)

BALL TRAY #2

(FROM BLOWER #2)

HH514 HH514

HH512

E-max Gaming Corporation, Inc.

AC Power Connections

E-MAX

AC POWER CONNECTIONS

UPS SOCKETS

1,2,3 ARE BACKUP

DELL

OPERATOR

DISPLAY

NETWORK DEVICE #1

NETWORK DEVICE #2

DON'T USE

FAN

DATA ROUTER

1 2 3

4 5

UPS

POWER

INPUT

1 2 3

4 5

UPS SOCKETS 4,5,6 ARE NON

BACKUP

DON'T USE

AC POWER IN

BLOWER #1

BLOWER #2 PRINTER OR VCR

RF MOD #1

LIGHT

OUTLET STRIP #1

(Graphics panel side)

OUTLET STRIP #2

(Operator side)

RF MOD #2

E-max Gaming Corporation, Inc.

Data Router Console Side Connections

E-max Gaming Corporation, Inc.

Data Router Field Side Connections

E-max Gaming Corporation, Inc.

Data Router Field Connector Definitions

E-max Gaming Corporation, Inc.

RF Modulator Video Connections Diagram

E-max Gaming Corporation, Inc.

E-maxTM Bingo Console Specifications

Disclaimer:

Not all consoles are shipped with identical specifications and equipment and the following specifications are intended as a base line reference for the performance of the E-max product line. Specifications are subject to change without notice because of the dynamic aspect of the computer hardware and software marketplace.

General Features of Electronics Console:

Slate gray wood cabinet with black trim, modular design Heavy duty casters, rear locking front non-locking Three key locks, two keys each Sliding drawer for storage or printer or VCR Graphics panel with light, standard Arrow artwork (HH525 Light Replacement) UPS, Internal, 10 minute backup Dell Computer:

Intel 2.4 GHz P4 CPU

512 MB RAM, 40 GB hard drive, CDRW drive, Sound, 3 video ports, 6 USB ports, 1 parallel port, 3 serial ports, 2 Ethernet ports, Full size keyboard, mouse Operator display:

15" color LCD flat display: Touc h pa nel, speakers, magnetic card reader Data Router:

4 Arrow main flashboard outputs, each with both G.I., $value and status LEDs

2 BK B main flashboard outputs with status LEDs 2 BK $value flashboard outputs with status LEDs 1 Arrow & 1 BK Tear Open flashboard output with status LEDs 2 independent composite video outputs with RCA connectors Software switched external video to two RF modulators Software switched audio to operator display, monitors, PA system Manual back up mode when Dell computer fails Two RF modulator outputs for TV monitors, each with an RF input for external video Operator Manual CDs- restore application, database, and blank backup Magnetic card reader for security access 1 year warranty

Appendix

E-max Gaming Corporation, Inc.

General Features of Ball Console

• 75 ball console

• Slate gray cabinet with black trim, modular design

• Red / Green / Silver ball chamber

• Arm rest

• Heavy duty casters, rear locking, front non-locking

• Sealed Ball bearing blower motor with power on/off switch

• Hepa air filter (HH246 Filter Replacement)

• Anti-static control and metal ball tube

• Dual ball chambers for reduced noise

• Integrated digital camera

• LED ball illumina tion

• Spill resistant rubber ball switches

• Raised ball for easy removal from ball tray

• Integrated ball tray computer

• Filler panels with cup holder and mounting rails to adjoin consoles

• 1 set of double numbered bingo balls

• Operator manual

• 1 year warranty

Detailed System Specifications

Size:

Electronics console:

27.5” wide x 34.5” deep x 30” high, + 17” high for the monitor

196 lbs Ball console:

40.5” wide x 34.5” deep with arm rest, x 30” high, +4.5” high for ball tube

165 lbs Electronics and Ball console adjoined: 69” wide Electronics and two Ball consoles adjoined: 109” wide

Environment:

Indoor use only, no condensation Recommended Operating Temperature: 15C to 35C (59F to 95F) Storage temperature: -5C to 45C (23F to 113F)

Regulatory:

C-UL US Listing (pending)

Electrical:

Flashboard outputs:

0 to 5V output, up to 150ma sink or source, short circuit and ESD protected

Fused for severe damage Video outputs:

Composite video – 0 to 5V max, 75 ohm output, RCA jack

RF modulator – channel 3 or 4, 75 ohm output, Type F connector Video inputs: RF signal level from TV out or similar source, Type F connector Audio outputs:

0 to 5V max, signal levels and output impedance not intended to directly drive speakers, stereo 3.5 mm

receptacle Audio input: Signal levels compatible with standard PC sound card, MIC IN circuitry.

E-max Gaming Corporation, Inc.

Power Input: 60 Hz, 115 VAC nominal, 103 VAC min, 126 VAC max Service feed wire must be 14 AWG or better and must be able to support 15 A. Power should be reasonably free of noise and large surges. Console will operate and provide fluorescen t emergency lighting for up to 10 minutes in the event of a power failure

Gaming Related Specifications:

Software Architecture:

MSWindows XP Pro operating system with custom Arrow gaming application shell. Gaming operator never has access to the Windows operating system

Perms:

Verifies all Arrow paper perms – other perms available on special request Tracks paper serial numbers

Security:

Three levels of system security for personnel access to equipment and gaming operations User can change password Encrypted hard drive and mechanical lock on Dell computer for maximum gaming security Loads only Arrow generated gaming CDs

Operations:

Supports multiple organizations and multiple sessions on one console with security access Operator can interchangeably use touch panel, keyboard, or mouse for input Balls wrongly inserted in the ball tray can be easily reset on the operator screen Live, digital ball camera image (picture-in-picture) on operator screen Supports two cameras from the double ball console configuration Automatically displays correct ball image and enables correct ball tray switches Supports multilevel payouts and generates payout report Hundreds of factory pre-loaded game patterns Powerful, yet easy to use new pattern generator Logs all gaming activity to a file which can be printed or recorded on a CD Back up CDs can be generated to protect gaming setups and database Console Operator Manual stored on the hard drive

Multi-media:

Sends dynamic or pre-programmed text or image ads to the Message monitor Play Power Point presentations to the Message monitor Dynamic or pre-programmed software controlled switching of interval and external video and audio signals

Supports external TV feed to the Message monitor

Supports VCR video, external linked gaming video, or other verify video to the Ball monitor

Networking:

Two Ethernet ports for maximum flexibility. (Customer specific applications) Internal 56 K modem Remote dial out application software – Future option

E-max Gaming Corporation, Inc.

Wiring Diagrams

AC Outlet

Appendix

E-max Gaming Corporation, Inc.

E-max BingoConsole Operator's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual