E matic EPWB1402 User Manual

PACKAGING LIST

After opening the package, please make sure the camera is
in good condition and the accessories are complete.

Package Contents:

• HD WiFi Camera x1

• Power Adapter x1

• User Manual x1

• Warranty Card x1

IMPORTANT

FOR YOU AND YOUR FAMILY'S SAFETY, PLEASE KEEP YOUR
CAMCORDER'S LOGIN PASSWORD PRIVATE TO PREVENT
PERSONAL INFORMATION FROM BEING DISCLOSED.

NOTE: WHEN YOU PLUG IN THE MEMORY CARD, REMEMBER
TO FIRST TURN OFF THE DEVICE TO PREVENT DAMAGE TO
THE MEMORY CARD OR DEVICE, (MEMORY CARD TO USE
READ AND WRITE SPEED CLASS10, AND TO FORMAT THE
FAT32 FILE SYSTEM)

I. DOWNLOAD AND INSTALL THE MOBILE APP

Please ensure your mobile device is connected to WiFi.
5G WiFi camera is not supported. You can download the
Ematic Camera App from Google Play for Android and the
App Store for iOS.

Android Users Apple Users

BELL

Please download the
Ematic Camera App from
the Google Play Store.

Ematic Camera

Greater New York City

22%

4:21 PM

Ematic Camera

Ematic Camera

Open

Please download the
Ematic Camera App from
the App Store.

1. Open the app and click
"NO ACCOUNT YET, REGISTER NOW "

2. Enter the mailbox name to register
an account

3. Enter the account after successful
registration and password login.

II. CONNECT YOUR DEVICE TO A POWER SUPPLY

(1) Find the camera’s power connector and insert the power
cord, turning on the power. The camera automatically
checks after 10 seconds. Wait for the camera to send a voice
prompt, indicating that the camera has started to work.

(2) At this time, press an hold the RST button for 3 seconds
at bottom of camera - otherwise it will aect the camera's
access to WiFi.

(3) Listen for the camera to send a voice prompt that will
say “Please use Mobile Phone for WiFi Conguration”, then
open the Ematic Camera App. Enter "My Camera" and tap
on "+" in the upper right-hand corner of the screen.

NOTE: KEEP YOUR CAMERA CLOSE TO YOUR WIFI ROUTER
WHILE CONNECTING TO WIFI ON YOUR DEVICE.

III.I PAIRING WITH THE QR CODE

(1) Launch the Ematic Camera app, enter the “My
Camera” screen and click on the “+” on the upper
right-hand corner. Choose "QR Code " as the pairing
method

(2) Scan the QR Code found at the bottom of the camera.

15:20

(3) "Tap on "Add APP Camera", then look for the camera's
hotspot (WiFi) with the same CID number and
connect. After the connection has been successfully
made, tap on "Set WiFi for the Camera."

(4) Enter the wireless network settings page. Find the
WiFi you want to connect to, and input the correct
WiFi password for the network. The camera will send
a message while the WiFi connects. Please wait for
around 1 minute.

(5) The camera will notify you once the WiFi connection
has been established. It will then automatically
return to the monitor page.

III.II PAIRING THROUGH SOUND

(1) In the “My Camera” screen, click on the “+” on the
upper right-hand corner. Choose “Sound Add” as the
pairing method and follow the on-screen instructions.

15:20

(2) The camera will notify you once the WiFi connection
has been established. It will then automatically return to
the monitor page.

Notes:

• Please keep quiet while sound waves are sending out, and
make sure your WiFi password is CORRECT

• 5G WIFI CANNOT BE SUPPORTED

• If network issues lead to a connection failure while using
the QR code or AP connection, please reset the camera.
Then use a third way connection: Add by CID (Add by
Ethernet Cable)

III.III PAIRING WITH CID (ETHERNET CABLE NEEDED)

After you are successfully logged in to the app, use an
Ethernet Cable to connect your camera to a router. After
the camera is powered on (see gure below), type in the
CID and password located at the bottom of the camera. You
will be prompted when the camera is added successfully.

15:20

If you want to switch to a wireless WiFi connection, please
follow the steps below:

Tap on the Settings icon, then tap on “Network Settings”.
Select the WiFi name you want to add and enter the WiFi
password. The camera will send a: "Please wait for WiFi to
connect". After being prompted
that the connection is successful, you can unplug the
ethernet cable.

FREQUENTLY ASKED QUESTIONS

1. I can't connect to the network.

A. Make sure that the camera is securely connected to the
network cable. Then, in the app, navigate to "Add by CID ",
where you can directly enter the CID number. The default
password 123 can be used.

B. If using WiFi, make sure the WiFi password is correct. Do
not insert the network cable. Meanwhile, listen for the
camera to start the voice prompt. Reset with the needle,
select "QR code to add" according to the prompt operation.
If there is strong interference or WiFi usage peak, it is
recommended to use the network cable connection.

Note:
Be sure to check that your camera is powered on and starts up
normally, listening for the camera prompt. The camera needs to
use the standard power supply. The phone cannot guarantee the
normal operation of the camera.

2. How many cell phones can be simultaneously reviewed
by one camera?

Theoretically there is no limit. According to the level of
customer phone conguration, a camera can have up to 5
people watching online at the same time.

3. Is it normal that the sound is noisy?

Please try using the phone and camera in separate rooms.
It is possible that the phone was too close to the camera,
causing extra noise.

4. Why isn't the camera sounding when using the
intercom?

Hold the intercom button, talk, and then release the
button. If the phone still cannot hear the sound from the
camera, check that the mute is not enabled (through the
mute icon).

5. Why doesn't my app receive the alarm notication?

In the app, set the alarm to "push reminder" . Turn on
"buzzer" for the camera to issue after the alarm sound. The
bottom left corner of the main page has a lock icon - if the
lock is yellow, the alarm is on, and if it is gray, the alarm is
o.

6. Can I watch footage on a PC?

Yes, you need to download a computer client software - use
the following address:
http://www.hapsee.cn click to download to the computer.
Note: computer does not
support Apple operating systems.

7. How do I check camera recordings? Can I take out the TF

card to put in my PC？

For your privacy, recorded les are encrypted. You must
watch recorded les through mobile phone or PC playback.
Taking the TF card out directly for footage playback is
prohibited.

8. How do I set the alarm function?

Click the gear icon in the lower right corner of the device.
Enter the setting interface of the camera, click: "Alarm
Setting". Turn on "Smart Detect", "Push Reminder" and
"Buzzer". The alarm occurs when the device will push the
alarm message to your mobile
phone.

9. What's the problem with image stop?

The camera needs a certain upload bandwidth to maintain
a stable connection. It is recommended that the network
where the network uplink bandwidth of more than 2M and
mobile phone network downlink bandwidth is
recommended at 2M or more. If the
camera access is through WiFi, it is recommended to re-test
after inserting camera cables.

10. Can the camera monitor at night?

The camera has built-in infrared light, so that it can monitor
at night. When installing, please avoid placing the side of
the lens near glass, white walls or other reective objects,

so as to avoid the picture being too bright, too dark or
white.

11. Why am I prompted with a network error?

The network error may be a result of cell phone WiFi or 4G
signal caused by instability.

12. Why am I prompted with a password error?

The password is incorrect because the password was
entered incorrectly when the camera was added, or the
camera was oine.

13. Is it normal for the connection to run slower when
adding a device?

It is normal because at this time, the camera's user
information is being saved to the server cloud. It takes time
for the two to communicate with each other. If a phone is
lost, replace the old phone as long as the login account
remains unchanged. The camera will
not need to reenter all the information.

14. How do I use cloud storage?

Click on the camera home page cloud icon, go to the mall
to buy a cloud card. After PayPal payment, you will be able
to store video footage with the cloud. Cloud storage only
stores the images in alarm state (non-alarm state does not
record). To buy cloud storage, please enable the camera

alarm button. This camera does not support cloud refunds
after purchase.

15. How to record and play back footage?

After the SD card is inserted, it will be formatted to ensure
that it is not problematic. Select either the timer recording
or alarm recording in the camera settings. The video will be
recorded in the SD card. Click the video button on the left
side of the camera. In
the computer software, click on the video recorded to the
computer. Click on the album to view the recorded phone
or screenshot of the picture, click on the TF card logo that is
recorded to record the image in the TF card. As long as the
SD card does not have quality
problems, the camera will automatically record the alarm
image.

Federal Communication Commission Interference
Statement

This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one of the following
measures:

● Reorient or relocate the receiving antenna.

● Increase the separation between the equipment and receiver.

● Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

● Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate
this equipment.
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment complies with FCC radiation exposure limits set forth
for an uncontrolled environment. This equipment should be installed
and operated with minimum distance 20cm between the radiator
and your body.
This transmitter must not be co-located or operating in conjunction
with any other antenna or transmitter.

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are trademarks of Viacom International Inc. 1 year warranty from date of purchase, 90 days only on
labor.

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