Eltron TLP2844, LP2844 User Manual

TLP2844™ and LP2844™

Thermal Printers

User’s Manual

User’s Manual No. 980316-001 Rev. A

©2000 Zebra Technologies Corporation

FOREWORD

This manualprovides installationand operationinformation forthe LP2844and theTLP2844 se
ries printers, manufactured by Zebra Technologies Corporation, Camarillo, California.

COPYRIGHT NOTICE

This document contains information proprietary to Zebra Technologies Corporation. This docu
ment and theinformation contained withinis copyrighted by Zebra Technologies Corporation and
may not be duplicatedin full or in partby any person withoutwrittenapproval from Zebra Technol
ogies Corporation. While everyeffort has been madeto keep the informationcontained within cur
rent and accurate as of the date of publication, no guarantee is given or impliedthat the document
is error-free or that it is accurate with regard to any specification. Zebra Technologies Corporation
reserves the right to make changes, for the purpose of product improvement, at any time.

TRADEMARKS

LP2844 and TLP2844 are service marks and Eltron is a registered trademark of Zebra Technol
ogies Corporation. Windows and MS-DOS are registered trademarks of Microsoft Corp. All other
marks are trademarks or registered trademarks of their respective holders.

LP2844 and TLP2844 Thermal Printers

European Council Directive Compliance to Standards

89/336/EEC EMC Directive EN 55022-A, CISPR 22 RF Emissions control

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92/31/EE EMC Directive EN 50082-1 IEC 801

92/31/EE EMC Directive EN 61000-3-2 Harmonic Emissions
92/31/EE EMC Directive EN 61000-3-3 Voltage Variation

Immunity to Electro-

magnetic Disturbances

FCC - DECLARATION OF CONFORMITY:

Models: LP2844 and TLP2844 conform to the following specification:

FCC Part 15, Subpart B, Section 15.107(a) and Section 15.109(a) Class B
digital device

Supplemental Information:

This device complies with Part 15 of the FCC Rules. Operation is subject to the following Two
Conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.

INDUSTRY CANADA NOTICE:

This device complies with Industry Canada ICS-003 class B requirements.

Cet equipement est conforme a l’ICS-003 classe B de la norm Industrielle Canadian

ii 980316-001 Rev. A

WARRANTY INFORMATION

We Need To Hear From You!

To Establish Your Warranty Period And Provide Access To Technical Support,

Send Us Your Product Registration Card Today!

Zebra Technologies Corporation warrants the mechanism, control electronics and power supply,
under normal use and service, to be free from defects in material and workmanship for a period of
twelve (12) months from the date of purchase by the end user. Zebra Technologies Corporation
warrants the print head,undernormal use and service, tobefree from defects inmaterialand work
manship for a period of ninety (90) days or30KM of printing (whichever occurs first) from the date
of purchase by the end user. Proof of purchase or product registration is required. If proof of pur
chase or product registration cannot be established, shipment date to the original buyer (dealer or
distributor) will be used to establish the warranty period.

Failure to exercise caution to protect the equipment from electrostatic discharge damage, adverse
temperature and humidity conditions or physical abusemay void the warranty. Failure to useonly
Eltron brand approved media may void the warranty. Zebra Technologies Corporation will, at its
option, repair or replace the equipment or any parts which are determined to be defective within
this warranty period, and which are returned to Zebra Technologies Corporation F.O.B. factory of
origin.

The warranty set forth above is exclusive and no other warranty, whether written or oral, is ex­pressed or implied. Zebra TechnologiesCorporationspecificallydisclaims the implied warranties of
merchantability and fitness for a particular purpose.

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RETURN MATERIALS AUTHORIZATION

Before returning any equipment to Zebra for in warranty or out of warranty repair, contact Repair
Administration for a Return Materials Authorization (RMA) number. Repack the equipment in the
original packing material and mark the RMA number clearly on the outside. Ship the equipment,
freight prepaid, to the address listed below:

Eltron RMA, USA
1001 Flynn Road

Camarillo, CA. 93012

Phone: [phone]

[e-mail]

Label Printers: Card Printers:

Zebra Technologies, Europe Zebra Technologies, Europe

Zebra House Zone Indutrielle, Rue d'Amsterdam

The Valley Centre, Gordon Road 44370 Varades, France

High Wycombe Phone: [phone]
Buckinghamshire HP13 6EQ, UK FAX: [phone]
Phone: [phone]

FAX: [phone]

980316-001 Rev. A iii

SHOCK HAZARD WARNING:

The printer and power supply should never be operated in a
location where either one can get wet. Personal injury could
result.

MEDIA AND RIBBON WARNING:

Always use high quality Eltron approved labels, tags and
ribbons. If adhesive backed labels are used that DO NOT lay flat
on the backing liner, the exposed edges may stick to the label
guides and rollers inside the printer, causing the label to peel
off from the liner and jam the printer. Permanent damage to the
print head may result if a non-Eltron ribbon is used as it may be
wound incorrectly for the printer or contain chemicals
corrosive to the print head. Eltron approved supplies can be
ordered from your ELTRON dealer. For the name of a dealer in
your area, call the nearest Eltron office (see the back cover).

RELOADING HINT:

If labels or ribbon run out while printing, DO NOT turn the
power switch OFF (0) while reloading or data loss may result.
The printer automatically restarts after you load a new label or
ribbon roll.

STATIC DISCHARGE:

The discharge of electrostatic energy that accumulates on the
surface of the human body or other surfaces can damage or
destroy the print head or electronic components used in this
device. DO NOT TOUCH the print head or the electronic
components under the top cover.

THERMAL PRINTING:

The print head becomes hot while printing. To protect from
damaging the print head and risk of personal injury, avoid
touching the print head. Use only the cleaning pen to perform
maintenance.

iv 980316-001 Rev. A

TABLE OF CONTENTS

Installation and Operation. . . . . . . . . . . . . . . . . . 1

Unpack Your Printer . . . . . . . . . . . . . . . . . . . . . . 2

Know Your Printer . . . . . . . . . . . . . . . . . . . . . . . 2

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

AutoSense Media Gap Sensing . . . . . . . . . . . . . . . . 9

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using Options . . . . . . . . . . . . . . . . . . . . . . . . 13

Using Transfer Ribbon . . . . . . . . . . . . . . . . . . . . . 14

Using the Label Dispenser . . . . . . . . . . . . . . . . . . . 19

Using Fan-Fold Media . . . . . . . . . . . . . . . . . . . . . 20

Using the Media Cutter . . . . . . . . . . . . . . . . . . . . 21

Appendix A - Troubleshooting . . . . . . . . . . . . . . . . 23

Other Support Resources . . . . . . . . . . . . . . . . . . . 26

Serial Interface Cable Wiring. . . . . . . . . . . . . . . . . . 27

Parallel Interface Cable Wiring . . . . . . . . . . . . . . . . . 28

Universal Serial Bus (USB). . . . . . . . . . . . . . . . . . . 29

Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . 30

Cleaning the Platen . . . . . . . . . . . . . . . . . . . . . . 31

Appendix B - Accessories . . . . . . . . . . . . . . . . . . 33

980316-001 Rev. A v

vi 980316-001 Rev. A

1

Installation and Operation

This section provides information on the
installation and operation of the printer.

The printer is a low cost, desktop thermal
printer. The printer is specifically designed for
printing labels, tags or continuous receipts (with
or without bar codes) from any DOS™, Win­dows™or ASCII-based compatible host. There
are two models of the printer.

980316-001 Rev. A 1

Installation and Operation

Unpack Your Printer

User Documentation

&Software

Know Your Printer

2 980316-001 Rev. A

Installation and Operation

980316-001 Rev. A 3

Installation and Operation

Installation The following steps will guide you through the

installation of the printer and software.

Step ➊ Attach Power Supply To The Printer

Power OFF

Check Voltage

Plug in

Power

Module

Plug in

Power

Cord

Plug Power Cord

into a Suitable

AC Outlet

See the SHOCK HAZARD WARNING on page
iv.

4

980316-001 Rev. A

Step ➋ Attach Interface Cable

Serial

Parallel

Installation and Operation

Universal Serial Bus

980316-001 Rev. A 5

(USB)

See Appendix A for cable wiring information.

Installation and Operation

Step ➌ Load Media

Power ON

MOVIE

Open Cover

Open Guides

6 980316-001 Rev. A