Eltron P210, P205 User Manual

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Part Number: 980363-001 Rev.A

© Zebra Technologies Corporation

Welcome to your new

Eltron P205 (Monochrome)

& Eltron P210 (Color)

User’s Manual

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FOREWORD

This manual contains installation and operation information for the Eltron P200 Series card printers manufactured
by Zebra Technologies Corporation.

RETURN MATERIALS AUTHORIZATION

Before returning any equipment to Zebra Technologies Corporation for in-warranty or out-of-warranty repair, contact
Repair Administration for a Return Materials Authorization (RMA) number. Repack the equipment in the original
packing material and mark the RMA number clearly on the outside. Ship the equipment, freight prepaid, to the
address listed below:

For USA and Latin America:

Zebra Technologies Corporation

Eltron Card Printer Products

1001 Flynn Road

Camarillo, CA. 93012-8706.USA

Phone: [phone]

FAX: [phone]

For Europe, Asia and Pacific:

Zebra Technologies Inc. France

Eltron Card Printer Products

Zone Industrielle, Rue d’Amsterdam

44370 Varades, France

Phone: + 33 (0) 240 097 070

FAX: + 33 (0) 240 834 745

COPYRIGHT NOTICE

This document contains information proprietary to Zebra Technologies Corporation. This document and the
information contained within is Copyrighted by Zebra Technologies Corporation and may not be duplicated in full or
in part by any person without written approval from Zebra. While every effort has been made to keep the
information contained within current and accurate as of the date of publication, no guarantee is given that the
document is error-free or that it is accurate with regard to any specification. Zebra reserves the right to make
changes, for the purpose of product improvement, at any time.

TRADEMARKS

Eltron is a registered trademark of Zebra Technologies Corporation. Windows and MS.DOS are registered trademarks
of Microsoft Corp. All other trademarks or registered trademarks are marks of their respective holders.

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WARRANTY INFORMATION

WE NEED TO HEAR FROM YOU!

To establish your warranty period and provide access to technical support, please register now, on Eltroncard ’s web
site or send us your warranty registration card today!

Zebra warrants the mechanism, control electronics and power supply, under normal use and service, to be free from
defects in material and workmanship for a period of twelve (12) months from the date of purchase by the end user.
If proof of purchase or product registration cannot be established, shipment date to the original buyer (dealer or
distributor) will be used to establish the warranty period.

Since printhead wear is part of normal operation, a replacement printhead is covered by a limited warranty of
twelve (12) months or 100,000 passes (whichever occurs first )from the date of printhead installation or date of
printhead shipment from ZEBRA. To qualify for the printhead warranty, the printer or printhead must be returned to
the factory or other authorized service center.
Although the user is not required to purchase ZEBRA brand supplies (media and/or ribbons), to the extent it is
determined that the use of other supplies (media and/or ribbons) shall have caused any defect in the printhead for
which a warranty claim is made, this limited warranty shall be null and void and the user shall be responsible for
ZEBRA’s current charges for labor and materials to repair such defect. To the extent that it is determined that failure
to follow the preventive maintenance schedule and procedures listed in the Operator’s Guide shall have caused any
defect in the printhead for which a warranty claim is made, this limited warranty shall be null and void and the user
shall be responsible for ZEBRA’s current charges for labor and materials to repair such defect.

Failure to exercise caution to protect the equipment from electrostatic discharge damage, adverse temperature and
humidity conditions or physical abuse, including, but not limited to, improper packaging, shipping, service or repairs
performed by personnel not authorized by Zebra may void the warranty. Zebra will, at its option, repair or replace
the equipment or any parts which are determined to be defective within this warranty period, and which are
returned to Zebra.

The warranty set forth above is exclusive and no other warranty, whether written or oral, is expressed or implied.
Zebra specifically disclaims the implied warranties of merchantability and fitness for a particular purpose.

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DECLARATIONS OF CONFORMITY

Supplemental Information:

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.

Note:

This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmfull
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.

73/23/EEC modified

by 93/68/EEC

EMC Directive

EN 500082-1,1992

Immunity to

Electromagnetic

Disturbances

European Council Directive

Compliance to Standards

89/336/EEC

modified by

92/31/EEC and

93/68/EEC

RF Emissions

control

Low voltage

Directive

EMC Directive

EN 60950

EN 55022-B

Product safety

Model: P210 conforms to the following specification:
FCC Part 15, Subpart A, Section 15.107(a) and Section 15.109(a)
Class A digital device

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INTRODUCTION

Thank you for choosing the Eltron P210 Plastic Card Printer.

Eltron’s P200 series card printers offer a low cost, high quality solution to those requiring computer-controlled
printing and encoding of credit card style plastic cards. Card applications include customer loyalty, access control,
visitor, membership, gift cards, durable business cards.

This manual guides you to efficient start up and operation of your new Card Printer.

P210/P205 PRINTER MODELS

The Eltron Product Number tells a story:

Here is a quick review of the Eltron Card Printer Series numbering and lettering system to help you.

The P210 Plastic Card Printer employs Dye Sublimation and Resin Thermal Transfer technologies. Model numbers
include identifiers that specify options using the following lettering conventions:

Smart Card:

O = No

Magnetic Encoder:

O = No
M = Yes

Magnetic Encoder Options:

O = No
1 = Stripe down HICO
2 = Stripe Down LOCO
3 = Stripe Up HICO
4 = Stripe Up LOCO

Memory:

O = Standard

Interface:

U= USB / Parallel
R= USB / Serial

}

Ship-away kit

P210C - 0 X X 0 X - X D

Windows Drivers & User Documentation CD:

D= Drivers & Documentation

Power Cord:

O = None
A = 120 VAC
E = 220 VAC
U = UK

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ICONS

Throughout this manual, different icons highlight important information, as follows:

Important general information.

Mechanical hazard, such as one associated with moving parts, capable of resulting in equipment
damage or personal injury.

Electrical hazard, such as an exposed voltage point, capable of causing electrical shock and
personal injury.

An area where electrostatic discharge (ESD) can cause component damage. Use a grounding
wrist band.

Elevated temperature hazard, capable of producing a burn.

Keep Card Printer clean by minimizing cover open time.

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TABLE OF CONTENTS

GETTING STARTED • • • • • • • • • • • • • • • • • • • • • 9

1•1 Unpacking your P210 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 9

1•2 Indicators and control • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 11
1•3 Printer installation • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 12

OPERATION • • • • • • • • • • • • • • • • • • • • • • • • • 13

2•1 Printer Features • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 13
2•2 Loading ribbon cartridge • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 14

2•3 Loading cards • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 15

A- Card Feeder • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 15
B- Card Cleaning Cartridge • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 16

2•4 Feeding one card at a time • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 17
2•5 Printing a test card • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 18

PRINTING A SAMPLE CARD • • • • • • • • • • • • • • • • • 19

3•1 Install Driver on windows 95/98/ME • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 20
3•2 Install Driver on windows 2000 & NT4.0 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 21

3•3 SetPrinter Driver Option • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 21
3•4 printing a sample card • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 22

CLEANING • • • • • • • • • • • • • • • • • • • • • • • • • • 23

4•1 Cleaning system • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 24
4•2 Cleaning the print head • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 25

4•3 Card Cleaning cartridge • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 26

TROUBLESHOOTING • • • • • • • • • • • • • • • • • • • • 28

5•1 Print Quality Issues • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 28

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TECHNICAL SPECIFICATIONS • • • • • • • • • • • • • • • • 32

APPENDIX A - MAGNETIC CARD STRIP • • • • • • • • • • • 36

Introduction • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 36

A- Media Loading orientation • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 37
B- Magnetic Encoder Cleaning • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 38

APPENDIX B - ACCESSORIES & SUPPLIES • • • • • • • • • • 40

Ribbon Cartridges • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 40
Cards • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 41
Accessories • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 42

WORLD WIDE SALES & SUPPORT • • • • • • • • • • • • • • 43

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1

GETTING STARTED

1 • 1 Unpacking your card printer

Your P210 printer ships in a carton and protective anti-static bag. Keep all packaging material in case you need to move
or re-ship the printer.
Pull your printer out of the carton by grabing it on both side.
While unpacking, inspect the carton to ensure that no damage occured during shipment.
Please ensure that you have a clean and nearly dust free environment for proper operation and storage of the printer.

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Make sure the following items are included with your P210 printer:

If any items are missing, please contact your dealer.
To reorder, please refer to Appendix C of this manual.

EXTERNAL POWER SUPPLY

PRINTER DRIVER &

USER’S MANUAL CD

POCKET GUIDE

CLEANING CARTRIDGE

INTERFACE CABLE

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1 • 2 Indicators and Control

Your P210/P205 printer is equiped with a Multi Function Panel Button with a surrounding light ring that glows in three
colors to provide printer status indication.

The Multi Function Panel Button is used to perform the following operations:

- Clear Error

- Cleaning process (see chapter 4)

- Test Card (see chapter 2)

Power Switch:

The Power switch is located on the right-rear of the printer unit.

ON

FLASHING

POWER ON

READY

RIBBON OR CARD OUT

HARDWARE

OR FATAL ERROR

Refer to troubleshooting

COMMUNICATION ERROR

CLEANING

RECEIVING DATA

PROCESSING

Green

Orange

Red

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1 • 3 Printer Installation

The following will guide you through the installation of your P210/P205 printer.

CAUTION: Limit AC power supplied to the P210/P205 Printer to 24 VDC. Limit

excess current draw to 16 amps or less, using an associated circuit breaker or
other such device. Never operate the printer in a location where operator,
computer, or printer can get wet. Personal injury could result. The printer must be
connected to an earthed electrical power supply and properly protected against
electrical surges and grounding faults. The power supply pack can only be
replaced by the same product from the constructor.

1 • Place the printer in a location that allows easy access to all sides. The printer

should never be operated while resting on its side or upside down.

2 • Place the printer

’s power switch in the OFF “O” position.

3 • Insert the power supply to the printer power socket “1” and attach to grounded

electrical socket of the proper voltage and type.

4 • Attach interface cable “2” to printer and computer and then secure.

5 • Switch power on.

CAUTION: Intermittent or unpredictable operation may occur from unsecured

connectors. If damaged, the power cable must be replaced by an exact
equivalent. Use only Parallel Cable under 3 Meters in length.

1

2

0

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2 • 1 Printer Features

The following shows the features found on your P210 Printer:

Cover Release Buttons

Print Head

Card Cleaning Cartridge ( under the Ribbon Cartridge)

Ribbon Cartridge

Power switch

Multi Function Panel Button and Indicator Light

Card output hopper

Card Feeder & manual card feed

OPERATION

Magnetic Encoder Station (optional)