ELRO DWH User Manual

DWH SERIES

VIDEO SECURITY SYSTEM

Installation and Operation Instruction Manual

This manual should be retained in a safe place for future reference

CONTENTS

IMPORTANT NOTES

READ BEFORE START

REQUIREMENT FOR REMOTE VIEW

PLANNING YOUR LAYOUT

SAFETY INSTALLATION TIPS

KIT CONTENTS

QUICK START GUIDE

SETUP THE CAMERA

SETUP THE TOUCH CREEN MONITOR / RECEIVER

SYETEM OPERATION

REMOTE ACCESS

GETTING TO KNOW THE RECEIVER AND CAMERA

INSTALLATION

SETTING THE CAMERA CHANNEL

PAIRING THE CAMERA TO RECEIVER

CAMERA INSTALLATION

SYSTEM INTRODUCTION

LIVE SCREEN DISPLAY

ZOOM FEATURE

RECORDING LIVE VIDEO

PLAYING BACK RECORDED VIDEO

SYSTEM MENU

SYSTEM OPERATION

CAMERA SETUP SCREEN

CAMERA PAIRING

CAMERA ACTIVATION

BRIGHTNESS

RECORDER SETUP SCREEN

M

OTION DETECTION

EMAIL ALERT

SCHEDULE RECORD

CLEAR A SCHEDULE RECORD

NETWORK SETUP SCREEN

INTERNET SETUP

SECURITY CODE SETUP

NETWORK INFORMATION

04

04

06

07

07

09

10

10

10

11

11

12

13

13

13

14

15

15

17

17

18

18

20

20

20

20

21

21

21

21

24

25

25

25

26

27

ALARM SETUP SCREEN

PERIOD

MELODY

SYSTEM SETUP SCREEN

POWER SAVING

SCREEN AUTO LOCK

TIME

CLOCK ALARM

TIME SETTING

TIMER

FORMAT STORAGE

SYSTEM UPGRADE

LANGUAGE

QUICK TIPS

REMOTE ACCESS

OVERVIEW

DOWNLOADING APPS

ANDROID

iPHONE/iPAD

CONNECTING TO THE INTERNET

MAINTAINING THE SYSTEM

UPGRADING YOUR FIRMWARE

TROUBLE SHOOTING

PRODUCT SPECIFICATION

RECORDING TIME FOR MEMORY CARD

BATTERY USED IN THE RECEIVER

27

28

28

29

29

30

30

31

31

32

32

33

33

34

34

34

34

34

34

35

36

36

37

39

39

39

IMPORTANT NOTICE

Please Read Before You Start

FCC/CE WARNING

This equipment has been tested and found to comply with limits for a Class B digital device, pursuant to
Part 15 of the FCC rules and ETSI (EN) 300 328. These limits are designed to provide reasonable
protection against harmful interference in residential installations. This equipment generates, uses, and
can radiate radio frequency energy, and if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio or television equipment reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:

- Reorient or relocate the receiving antenna.

- Move the equipment away from the receiver.

- Plug the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/television technician for additional suggestions.

You are cautioned that any change or modifications to the equipment not expressly approved by the
party responsible for compliance could void your authority to operate such equipment.

Disposal

If the camera system no longer functions or can no longer be repaired, it must be disposed of according
to the valid statutory regulations. Disposal of spent batteries/accumulators:

You are required by law (Battery Ordinance) to return all spent batteries and accumulators. Disposing of
spent batteries/accumulators with common household waste is prohibited! Batteries/accumulators that
contain hazardous substances are marked with the symbols on the side. These symbols indicate that it
is prohibited to dispose of these batteries/accumulators in the household waste.

The abbreviations for the respective heavy metals are Cd = cadmium, Hg = mercury, Pb = lead. You can
return spent batteries/accumulators that can no longer be charged to the designated collection points in
your community, outlets or wherever batteries or accumulators are sold. Following these instructions will
allow you to fulfill the legal requirements and contribute to the protection of our environment!

5

 System “Device ID” and “Password” are provided on a label

applied at the back of the LCD Monitor (behind the pull out stand).
The “Device ID” and “Password” are needed for remote viewing.

For security purpose, it is recommenced for user to copy the
“Device ID” and “Password” information to the user manual,
following by removing the label containing the “Device ID” and
“Password” information.

Please store this manual in a safe place to protect the device ID
and password information for future reference.

 Always use discretion when installing CCTV surveillance

equipment especially when there is perceived policy. Enquire
regarding local regulations applicable to the lawful installation of
video recording/surveillance. Third party consent may be
required.

REQUIREMENTS FOR REMOTE VIEW

Supported Device

- iPhone / iPad / iPod Touch w/iOS 5.0.1 or above

- Android smartphone / tablet v2.3X or above"

Note:
Not suitable for Windows7 or Blackberry Smartphones

Recommended minimum internet upload speed

512Kbps upload speed (or bandwidth) to achieve up to an average of
2FPS viewing speed. Average viewing speed will depend on other
restrictions by your ISP (internet service providers).

6

PLANNING YOUR LAYOUT

NOTE: The camera has an open field RF operating range of up to 150m.

SAFETY AND INSTALLATION TIPS

LCD Touch Screen Monitor

 keep away from heat sources and high temperature places
 Avoid direct sunlight
 Avoid humid places
 Avoid vibration
 Install in a ventilated environment
 The supplied SD card can be replaced with up to a 32GB SD card if

required

Installation Notes

Always follow manufacturers advice when using power tools, steps,
ladders, etc and wear protective equipment (e.g, safety goggles and
gloves) when drilling holes, etc.

When using ladders ensure they are positioned on a firm stable surface at
an angle and suitably secured. Check for hidden electricity wires or water
pipes before drilling any holes. If in doubt use a cable/pipe locator.
It is recommended to avoid exposing the camera to extreme weather
conditions (e.g, under a gutter which is prone to water leaks). After drilling

7

any holes through an external wall for a cable, ensure the hole is sealed
up using a suitable sealant to prevent drafts.

To prevent a fire or electrical shock hazard, do not attempt to open the
housing while the camera is exposed to rain water or wet conditions. Do
not expose any wiring connections to weathering. If terminating any wiring
connections outdoors then use a suitable weathering box to insulate the
connections.

There are no user serviceable parts inside. Refer servicing to qualified
service personnel.

Camera Installation

 Avoid positioning the camera so that it is facing directly at the sun as

this will impair the picture quality viewed.

 Avoid pointing the camera lens directly through clear glass as the night

vision LEDs will cause a blurred image at night.

 Avoid pointing the camera directly at any bushes, tree branches or

moving objects that might naturally move due to winds. This is also
because if you need to use the motion detection feature in the PC
software to record movement the software might record unnecessarily.

8

KIT CONTENTS

1 x Wireless Camera 1 x Wireless Touch Screen LCD Monitor w/Cradle

2 x 5V/1A Power Adaptor 1 x Camera Stand 1 x Antenna

1 x Internet Cable 1 x Fixing Pack 1 x Instruction Manual

9

QUICK START GUIDE

For further details on the installation of the camera bracket and fixings
please refer to page14.

Set Up the Camera

Screw the camera antenna clockwise
onto the back of the camera

Screw the camera bracket clockwise onto
the lower body of the camera.

To Wireless Camera

Set Up the Wireless Touch Screen Monitor

1. Flip out the stand, extend the antenna, connect AC/DC adapter to the
input on the side of the monitor.

If the camera is to be installed to the ceiling,
screw the camera bracket clockwise onto
the upper body of the camera.

Antenna Power

SD slot

AC Power

To Touch Screen Monitor

Pull-Out Stand

2. Press and hold the POWER button on the top of the monitor for 3 - 4

Connection

seconds to power it up.

3. The receiver displays Welcome Screen for a few seconds and then
transitions to the LIVE view.

4. Place the SD card into the SD card slot located on the side of the
monitor.

Note:
The screen remains dark until the cameras is powered up.

10

The monitor is fitted with a rechargeable battery and can operate for up
to 2 hours on battery power once fully charged (w/Power Saving function
activated). The monitor can be carried around anywhere within operating
range of the camera(s), but should be used in a dry environment as it is
not weatherproof.

System Operation

Refer page20, for Camera, System and Recording Settings.

Remote Access
Can be done via iPhone / iPad / iPod Touch w/iOS 5.0.1 or above,

Android smartphone / tablet v2.3X or above connected to 3G/WiFi internet.

For an Android device
Please

For iPhone, iPad1, iPad2, New iPad
Please read page 34 of this instruction manual

NEED HELP

Note:
The monitor must be placed on the docking cradle to allow remote viewing.
If removed from the cradle then the camera(s) can only be viewed on the
monitor .

read page 34 of this inst

ruction manual

11

Power

SD slot

Receiver

(back/side)

Reset

Antenna

Receiver

Power Dock

Cradle

(back/side)

Data Cable
Connection

AC Power
Connection

AC Power

Connection

Camera

Power status

Microphone

Pull-Out
Stand

Front view

Link status

Light sensor

Back view

WHAT THE LIGHTS MEAN

Light State What it means

Power

On

(Red)

The camera is on.

status

Off The camera is off.

Flashing The camera is in pairing mode.

Link

On

(Green)

The camera is connected to the receiver.

status

Off The camera is in standby.

Antenna
connector

Power
pigtail

Power/Pair
button

12

INSTALLATION

Setting the Camera Channel (Optional)

The wireless camera will be supplied preset to channel 1.
The monitor supports up to 4 cameras. Follow the steps below in

Camera Setup section (P.20) to setup or change the monitor channel of
the camera. If you are adding another camera to link with the supplied
monitor in this kit, then ensure its channel is set to a different channel to
the existing camera(s).

Pairing the Camera to Receiver (Optional)

Follow the steps in Camera Setup section (p.20) to setup or change the
channel of the camera. If you are adding another

supplied
channel to the existing camera(s).

monitor in this kit, then ensure its channel is set to a different

camera to link

with the

Note:

If the camera is located with in 1m to 1.5m from the monitor and the
camera's volume on the receiver is turned on, then you may hear a
whistling noise on the monitor which is the feedback picked up by the
microphone. In this case please locate the camera further away from
the monitor to prevent this noise.
If the power connection to the camera is kept outdoors, ensure the
connection is suitably protected.

13

Camera Installation:

A. Secure camera stand on the wall
B. Loosen the thumb screw
C. Adjust the camera to the correct viewing position then tighten the

screw and T-bolt.

14

SYSTEM INTRODUCTION

Your monitor’s system software operates through a series of screens that
let you choose groups of operations. For example, when you tap on the
camera icon in the Pop-up menu, you can set how you want the main
viewing screen, “the Live screen” to display images from the paired
cameras. You can scan between cameras, show all cameras on a single
screen (Quad view), or only display specific camera.
The Live screen lets you view the camera transmissions. It also lets you
set up your screen display and make adjustments to it. Icons on the
screen itself let you monitor power and camera status.

15

WHAT THE ICONS MEAN

Icon What it does

Camera
Mode

Volume

Select how you want the Live screen to display camera input:
Scan between cameras (5 seconds)
Quad view (all paired cameras display)
Full view (1 camera displays on full screen)

Adjust the volume level.

System
Settings

SD Capacity

Battery
Capacity

Camera
Number

Record
Status

Connecting
to the
Internet

Internet
Connected

Intranet
Connected

Remote View

Motion

Scheduled

Access the system software operation and setting page or view recorded events.

Indicates memory capacity remaining.

Displays battery capacity.
This graphic shows battery at nearly full.

Displays the camera number and signal strength through the status lines to the left
of the number.

Tap to start or stop recording for that camera

• Steady on - Not recording • Flashing - Recording

Connecting your system to the internet.

Connects your system to the internet.

Connects your system to the intranet.

Indicates remote viewing is in process.

System indicates motion detection recording in progress.

System indicates scheduled recording in progress.

Pop Up Menu
Tab

No SD Card
Indicator

Opens and closes the pop up menu display.

Displays red when the SD card is not present or is damaged.

Zoom in / out of a particular section of the live videoZoom

16

Live Screen Displays

The Live screen displays in 2 views - Quad View or Full View. Quad View
displays the images in 4 quadrants (only display camera that is ON). Tap
a quadrant to display single camera view / full view. Tap on that image
again to return to Quad View.

Zoom Feature

To zoom into a particular area,

1. Go to full view, then tap

2. Select the zone by tapping the zone area to view zoom in screen.

Recording Live Video

1. On the Live screen, tap

2. Tap it again to stop recording.

You can record all cameras at the same time. With manual recording,

each recording session (video clip per camera) is two minutes in length.

to activate zoom mode.

for the camera to begin recording.

17

Playing Back Recorded Video

1. Tap on the highlighted day containing the recording you want to view.

The Record List screen will display that day’s recordings listed in a folder.

If you tap on a day that is not highlighted, a folder displays with no
recordings listed.

2. Tap on the recording you want to view. It displays on the screen.

3. Tap on any area of the screen that does not have control icons to bring

up the playback pr

4. While playback progress is visible, you can fast forward/rewi

dragging the playback bar.

5. When playback ends, tap

ogress bar. Tap that area again to close it.

nd by

to return to the Record List

SYSTEM MENU

The SYSTEM MENU highlights the Camera Setup option as the
default.

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Main Screen Sub Screens What it Does

Camera Setup

Recorder Setup

Network Setup

Alarm Setup

System Setup

Quick Tips

Camera Setup

Camera on

Brightness

Motion Detection

Schedule Record

Internet Setup

Security Code

Network Information

Period

Melody

Power Saving

Screen Auto Lock

Time

Format Storage

System Upgrade

Default

NA

Pairs new cameras to the receiver.

Makes the cameras visible to the monitor.

Brightens or darkens the video of that camera.

Records when something moves in front of the
camera. Continues recording for 2 minutes.

Set up a schedule for pre-determined recording
times and lengths.

Select the type of internet connection to be
used.

Set a security code for remote access.

Displays information about your network and the
receiver’s unique DID number.

Set a length of time for the alarm to sound.

Select a melody to play for the alarm.

Temporarily turns off the LCD after the system is
idle for 2 minutes to conserve power.

Locks the screen from further activity until the
screen is unlocked.

Set the time in 12-hour increments.

Formats / erases all the data on the SD card.

upgrades the receiver firmware.

Lists the original system defaults.

Provides a list of 10 common questions.

19

SYSTEM OPERATION

Camera Setup Screen

Tap on camera setup.
This screen should display:

Camera Pairing

Your camera is paired to the monitor at the factory to channel 1.
To add new camera(s) to your system, you have to pair it to the different
channel(s).

1. Tap the camera image you want to pair. A processing icon displays
for a 60 second countdown.

2.

Press and release the Pairing button on that camera’s power cord

(see page 12). The system will indicate pairing is successful when
pairing complete

The system will automatically adjust the Camera On screen.

3.

s.

Camera Activation

When you add a camera to your system, the system will turn on the
camera automatically.

An X indicates a camera is OFF, a check indicates ON. Tap on the
camera to turn it ON or OFF.

20

Brightness

Tap the camera to change brightness level. The default brightness is 0,
and the range is from -2 through 2.

Recorder Setup Screen

Motion Detection

Tap the camera’s to set the sensitivity to Off, Low or High.
Default = low. The screen will return to the Motion Detection screen after
10 seconds or when you press the Back icon.

21

Email Alert

The system can notify you when it detects motion from any camera by sending you an
email alert. The email alert contains information such as the time that motion was detected and
by which camera. In order to enable the Email Alert function, you must enter both incoming and
outgoing email addresses.

We strongly recommend you use Gmail to set up as the outgoing email server.

tell users when the system detects motion from any camera (Motion Detection must be
activated).

user must be able to receive email on a Windows PC or on mobile devices (such as an iPhone, iPad,
or Android smartphone or tablet) to receive e-mail alerts from the system.

When you receive an email alert, you can view live video from your Windows PC, an iPhone, iPad,
Android smartphone or Andriod tablet through apps. Free apps are available through the iTunes
App store or the Android Market.

From the pop-up menus, tap

This screen should display:

the following icons as they
appear on the screens:



1. Tap

2. Tap on the

3. Enter your outgoing e-mail SMTP server (example: [e-mail]). You can switch the

keyboard from alphabetical characters to numbers/symbols and back again by tapping the



Enable

to activate Email Alert or

SMTP Server





Disable

to deactivate it.

Email Alert

screen displays again.

4. Repeat the previous step for the

Password

The password entered here must be the same password as the password for the outgoing
email account.

5. Repeat Step 3 for the

Email To

account.

6. Tap

OK

to save the settings, then tap <

to return to the previous screen.

If you are using Gmail as the outgoing SMTP server, check SSL and use the data
in the following table:

For Gmail

SMTP Server Smtp.gmail.com Enter this.
SMTP Port 465 Enter this.
Username [e-mail] Enter your gmail address in full,

Password XXXXXXXXXX Enter the password for this

Email to [e-mail] Enter the email address where

including @gmail.com.

gmail account.

you want the alerts sent.

23

Schedule Record

Up to 5 scheduled recording sessions available in a single day. You are
limited to the size of the SD card for how long a total recording time you
have. These recording sessions must begin and end within a single 24­hour period. They cannot cross into the next day.

1. Tap the camera/channel number you want to record (1 - 4). Multiple
cameras can be selected.

2. Set the recording start and end time. Tap the hour and minutes boxes
separately and use the UP and DOWN arrows to scroll through the
times.

3. Tap the AM/PM block to toggle between them.

4. Tap on the blank DATE box. The Schedule Record Calendar screen
displays.

5. Tap on the date you want the recording. The previous screen displays.

6. Set up the recording and then tap Save. You can select another
recording session to schedule.

24

Clear a Scheduled Recording

1. Access the Schedule Record screen.

2. Tap on the scheduled recording you want to clear (1-5). The screen

displays the settings for that schedule.

ork Setup screen allows you to select your internet type, set a

Internet Setup

1. Tap Internet Setup icon to display the Internet Setup screen.

2. Tap on your selection and fill in the fields requested. Tap OK.

25

3. Tap OK at the system reboot prompt. The Network Setup screen
displays.

Security Code

Set up your security code to limit who can have access to the system from
a remote location.

1. Tap Security Code icon to display the Security Code screen.

2. If you have previously entered a code, the screen will display your
current code

3. Tap on the change code field, a key board screen displays.

26

4. Enter your security code.

5. Tap OK. The system will return to Network Setup screen.

Note:
Security code must be entered to gain remote access.

Network Information

1. Tap the Network Information icon to display the Network Information
screen.

2. Tap the BACK arrow to return to the previous screen.

Note:
The DID is a unique code specific to your monitor and is required to gain
remote access to your cameras over the internet.
The information in the DHCP setting is assigned to your monitor from your
home router.

Alarm Setup Screen

27

Period

This selection allows you to select the alarm/siren duration for Clock Alarm
and Timer.

1. Tap Period

. The Set Siren Duration screen displays.

2. Select the alarm duration time required

3. Tap the BACK arrow to return to the previous screen.

Melody

This selection allows you to select a melody for the siren.

1. Tap Melody. The Change Siren Melody screen displays.

2.

Select the melody required

3.

Tap the BACK arrow to return to the previous screen.

28

System Setup Screen

Power Saving

In Power Saving mode, the monitor will shut off LCD after idle for 2
minutes. Press Power button once to reactive the monitor.

If a motion detection event or scheduled recording begins, the LCD
turns back on automatically.

1. Tap Power Saving Enable to activate power saving. Default is off.

2. A check mark appears on your selection.

3. Tap the BACK arrow to return to the previous screen.

29

Screen Auto Lock

In Auto Lock mode, the monitor will enter screen lock mode after it has
been idle for 2 minutes. Auto Lock disables the touch screen and removed
the icons from the display.

1. Tap Screen Auto Lock

2. Tap your selection; a check mark displays.

3. Tap the BACK arrow to return to the previous screen.

Note:
From the Live screen, tap the Power button once to unlock the screen and
return to normal touch screen operation.

Time

The Time screen lets you set up clock alarms, set the system time, and
set a timer.



30

Clock Alarm

This feature operates as an independent alarm clock. It does not affect
the operation of live video or recording video.

1. Tap

2. Tap on an alarm button (total of 5 to select from).

3. Tap on the hour/minutes block then UP/DOWN arrows to set the time.

4. Tap on AM/PM to toggle between the two.

5. Tap SAVE, then back.

Time Setting

This screen contains fields to set the Month, Day, Year, Hour, Minute and
AM/PM.

1. Tap

to display the Clock Alarm screen.

to display the Time Setting screen.

2. Tap on each field to set it. The UP/DOWN arrows shift to that field.
Use UP/DOWN to set the field.

31

3. Tap on the AM/PM block to switch between the two.

4. Tap SAVE when you are finished.

Timer

This feature operates as an independent alarm clock. It does not affect
the operation of live video of recoding video.

1. Tap

2. Tap on each field to set it. Use UP/DOWN to set the field.

3. Tap START to begin the time. When the time reaches 00:00, an alarm
beeps until you tap OK.

Format Storage

When using an SD card other than the one provided, it is highly
recommended that you format the card using these procedures.
Formatting any SD card deletes all files on that card.

to display the Time Setting screen.

1. Tap on START; a warning statement displays.

2. Tap OK to proceed to format storage or tap CANCEL to discontinue.

3. The system will indicate success or failure.

32

System Upgrade

To upgrade the firmware from the vendor website, you must download
and store it in the SD card root directory.

Refer to Upgrading Your System Software (p.33 and p.36)

Language

English is the default language. If you change the language, all system
settings default to the original factory settings. You will have to reenter
any specialized settings.

From the pop up menus,
tap the following icons

This screen should display:

1. Select the language required. The Restore Default Settings screen
displays.

2. Tap OK to continue. The system will shutdown in about 5 seconds.

3. When the system restarts, it will ask you to perform the touch screen
calibration. Follow the instructions on the screen.

4. Select the frequency setting by tapping the frequency icon (50Hz /
60Hz). Make sure the frequency setting complies with local electrical
regulations.

Note:
In general the frequency for Europe is 220-240 volt, at 50 hertz frequency

33

Quick Tips

The Quick Tips screen provides additional details on important subjects of
system operation. Tap on a subject to display the information.

REMOTE ACCESS

Overview

This DWH Series Video Security System lets you view live video from your
iPhone, iPad, or Android smartphone or tablet. Free apps are available
through the iTunes App Store or the Android Market.

Up to 2 remote users can access live video at the same time as long as
they have the User ID (DID) code and security code.

Downloading Android APP

From your Android smart phone or tablet device, go to the
Android Market and search for OMGuard.

Downloading iPhone APP

From your iPhone or iPad, go to the iTunes App Store and search
for OMGuard

34

Connecting to the internet

The docking cradle charges your monitor as well as provides an internet connec
tion. When you are connected to the internet, live video will continue to display on
the monitor, but monitor's touch operation will become limited.

Monitor's touch operation will resume normal after disconnecting from the internet
by select Charge Only option from the pop up menu, or remove monitor from the
docking cradle.

1. Connect the AC adapter to the docking cradle.

2. Connect the RJ45 (Ethernet) cable from the back of the cradle to your primary
router (from your internet service provider).

3. Insert the monitor into the cradle. A screen asks if you want to connect to the
internet or only charge the monitor.

4. Tap Connect. The Internet Connection Status Indicator appears on the upper left
of the Live screen indicating that the system is connected to the internet.
You can now view live video through your mobile devices.

>> While the system is connected to the internet, the LIVE screen display rate may
reduce to 2 - 3 frames per second.

5. When you connect remotely to the monitor, the Internet Connection Status
Indicator shows that remote view is in progress.

>> Once internet connectivity is set, the system will memorize the setting and the
next time you place the monitor back into the cradle, the system will automatically
connect to the internet."

35

Connecting to the Intranet (Home Network)

When the monitor is placed in the cradle and "charge only" is selected, you can still
access your live video from smartphone(s) or tablet(s) as long as those devices are also
connected to the same network as the monitor. For example, your smartphone is
connected to your home network via WiFi, in this case, live video will still be displayed on
the monitor as well as on the smartphone.

Note:
For this procedure, the AC adapter must be connected to the cradle and
not to the monitor.

MAINTAINING YOUR SYSTEM

Please make sure to upgrade your system firmware to the latest version. Check your
system firmware version on the Network Information screen (P.27).
Go to vendor website to check the current firmware version. Compare it with your system
firmware version. If you need to upgrade your system firmware, download the latest
firmware version to your SD card and then upgrade that firmware version to the monitor
(P.33 and P.36).

1. Eject the SD card from the monitor.

2. Place the SD card into a USB card reader/writer (not included with the

purchased package).

3. Connect the flash drive to your PC.

4. Copy the latest firmware version from vendor website to your SD card root directory."

5. Remove the SD card and reinsert it into the monitor.

6. Upgrade the firmware (P.33).

36

TROUBLE SHOOTING

TROUBLE SOLUTIONS

The receiver and
cameras are on but there
is no image on the screen

No image

Poor picture quality

The motion sensor not
working

No recording happens
although it has the
schedule set.

Unable to pair the camera
to the receiver

A white image
appears at night

Screen lock may be on. Tap the Power
button to unlock the screen.

Make sure the camera is power on.
Make sure the monitor has enough charge
/ connect it to AC/DC adaptor.
Move the camera closer to the monitor; it
might be out of range or flip the antenna of
the receiver to obtain best possible
reception.
Make sure the camera is paired to the
correct channel.
Re-“pair” the camera and receiver
Flip the antenna of the receiver to obtain
best possible reception.
Clean the camera lens using lens cleaning
cloth.
Increase or decrease the sensitivity of the
motion sensor (see page 21).
Check the settings on the RECORD
screen (see page 24).
Ensure correct DATE AND TIME has been
set and the Record Schedule setup
correctly.
Ensure the memory card is inserted into
DVR and formatted.
There might be no movement detected,
i.e.: no moving object to trigger the motion
sensor.
Make sure the camera is power on.
Press and release the pairing button
quickly. Do not press and hold.
Power off the receiver and restart. If power
button does not respond, use a pin to
press the reset button.
The camera's infra-red LEDs shine
invisible light that reflects of surfaces such
as glass will cause white light. Place the
camera on the other side of windows to

37

improve the night vision or place it in a
well lit area (recommend to install a
security lamp to improve lighting).

LIVE screen has no icons. Screen lock may be on. Tap the Power

button to unlock the screen.

System locked up Power off the receiver and restart. If power

button does not respond, use a pin to

press the reset button.
Unbable to play the video
clips from the SD card

The video files play with a Quicktime®

player. Download this free player from

www.apple.com

Ensure your PC has SD card reader.

.

38

PRODUCT SPECIFICATION

Camera

Maximum channels

Communication Range

LCD Monitor Resolution

Camera Resolution

Operating Temperature

Operating Voltage

Current Consumption

Night Vision

Dimension

Battery

Single Camera: 480x272 / Multiple Camera: 320x240

500mA (MAX)

151x74x49 mm

150 metres in open space

800 x 480

o

-10

C ~ 50oC

DC 5V / 1A

N/A

8m

Recording Tmie for Memory Card (32GB max)

SD Card Capacity Single Camera (480x272) Multiple Camera (320x240 QVGA)

1GB 200 Minutes 130 Minutes

2GB 400 Minutes 260 Minutes

8GB 1,600 Minutes 1,040 Minutes

16GB 3,200 Minutes 2,080 Minutes

32GB 6,400 Minutes 4,160 Minutes

Battery Used In the LCD Monitor

The LCD monitor is fitted with a 3.7V 1800mAH (Li-ON) rechargeable battery pack.
If the power supply adaptor is kept connected to the monitor then the battery will
begin recharging until fully charged. The monitor can still be used if left connected
to the power supply adaptor even the battery is fully charged.
Note:

A. From zero charge, the rechargeable battery takes approximately 8 hours to

reach full charge.

B. The rechargeable battery will maintain 80% of its efficiency within the 300

charge-discharge cycle.

C. The rechargeable battery is not user displaceable. Do not try to change the

battery or remove the battery.

Receiver

4

800mA (MAX)

184x128x28 mm

3.7V 1800mAH (LI-ON)

39