Elpas Solutions 5 LW2410370 User Manual

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Elpas Lone Worker Transmitter
P/N: 5-LW241020-0, 5-LW241037-0, 5-LW240020-0, 5-LW240057-0
User Guide
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CAUTION! Reasonable effort was made to ensure that the specifications and other information in this guide are accurate and complete at the time of its
The Elpas Lone Worker Transmitter is a personal duress button device with optional pull cord and fall detection capabilities. The LWT is designed for real-time monitoring and tracking of staff members and visitors. The LoneWorker Fall Detect Transmitter is designed both for seniors in assisted living facilities or work place staff members that may be subject to attack or injury in high-risk environments.
Alarms may be triggered either by squeezing the two side buttons. In the Fall Detect version, when worn on a belt, a short rip cord may be attached to a belt loop so that an alarm is transmitted when the device is pulled off the belt.
Note: Users can also wear the LoneWorker Transmitter as a pendant using a lanyard. If you choose to do so, make sure you use a lanyard for which, the force required to unlatch the tether switch is less than the force required to open the clasp.
The pull mechanism is particularly useful for seniors with arthritis who have difficulties pressing buttons.
The LoneWorker Fall Detect Transmitter also detects falls and alarms when tilted horizontally. To prevent false alarms, the device indicates a pre-alarm by giving the wearer a chance to cancel the alarm before it is transmitted by pressing on the front cancel button.
(Actual product may vary from photo)
Button press or pull cord should be used as the primary means of calling for help even after a fall. The fall detection is meant to alert in the event that the victim falls unconscious and may not trigger if not sufficiently horizontal.
LWT based help call systems may be monitored by Elpas ELC controllers and/or by Eiris Software. Elpas Low Frequency Beacons or IR readers may be used to provide room level indoor location.
Outputs on all Elpas network devices may be used to drive sirens, strobe lights or PA systems. Alerts may be sent to various handheld devices such as DECT handsets using Eiris DECT interfaces or to IOS or Android smartphones using EirisGo apps.
Calls may be cleared by exposing the LWT to a responder’s handheld LF beacon
requiring that staff arrive at the location of the caller. The same Elpas infrastructure used for the duress solution may also be leveraged for
Access control, Asset tracking, Attendance and intrusion alarming making Elpas one of the most competitive comprehensive solutions available today.

Introduction

Product Description

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Product Specifications
RTLS Technologies
IR (800nm) RF (433MHz) LF (125KHz)
RF (Motion/Stationary)
Supervision messages every 30secs /60secs
IR (Motion/Stationary)
Supervision messages every 5secs /60secs
RF under LF
6 RF transmissions (each transmission @ 4ms in duration), 312.5ms apart
IR under LF
Does not transmit
Event Messages
Button Press/Release Low Battery
3 RF transmissions (each transmission @4ms in duration), 312.5ms apart
Power Source
CR2450 Lithium Battery
Battery Life
18 to 36 months, depending on usage
LED Status Indicator
Button Press/Release, Motion/Stationary Entering/Exiting LF Field, Low Battery
Badge ID
Unique, factory-programmed ID
Construction
Nylon Plastic (IP65)
Dimensions (H x W x D)
8.3 x 4.4 x 1.7 cm (3.3 x 1.7 x 0.7 inches)
Weight
40 grams (1.4 ounces)
Mounting
Belt worn
Operating Environment
Temp: -30°C to 70°C (25°F to 159°F) Humidity: 95% non-condensing
Management Software
Eiris V4.8 or higher
Regulatory
IC, FCC & CE compliant
Warranty
1 year limited (excluding battery)
Ordering Information
5-LW240020-0
LoneWorker Transmitter, RF/LF
5-LW240057-0
LoneWorker Fall Detect Transmitter, RF/LF
5-LW241020-0
LoneWorker Transmitter, IR/RF/LF
5-LW241037-0
LoneWorker Fall Detect Transmitter, IR/RF/LF
Accessories
5-PBA90003
CR2450 Lithium Battery (tray of 25pcs)
5-LW009800-0
Belt Clip – 5 units
5-LW009700-0
LoneWorker Pull Cord – 5 units
5-LWA90002
LW Enclosure Replacement Kit (set of 5)

Emergency Call Button Events

Factory Default: B1=0 (Button Up) Activation/Emergency Call (LoneWorker Panic event): Pressing both buttons, simultaneously, for at least 1 second or pulling the cord
(in the Fall Detect version) is - B1=1 (Button Down) and last LF location, 6 RF messages, 3 for B1 Down and 3 for last LF, are transmitted (each @ 4ms in duration), 312.5ms apart.
Upon button release, B1=0 (Button Up), 3 RF messages are transmitted (each @ 4ms in duration), 312.5ms apart. Alert Testing (LoneWorker Test event): Pressing either button alone, B1=1 (Button Down), 3 RF messages are transmitted (each @ 4ms
in duration), 312.5ms apart. Upon button release, B1=0 (Button Up) 3 RF messages are transmitted (each @ 4ms in duration), 312.5ms apart.
Product offerings and specifications are subject to change without notice.
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Initial Activation & Software Enrollment
The Lone Worker Transmitter is shipped from the factory in Sleep Mode to conserve battery power during transit.
1. Prior to initial usage, remove the Activation Label and then press, simultaneously, both of the emergency call push buttons for at least 7 seconds.
This action Awakens the Transmitter from Sleep Mode and also enrolls its unique factory installed ID Number (a six-digital hexadecimal value) into the Host RTLS Application.
If the Enrollment process is successful, the Red LED Status Indicator of the transmitter lights up for 3 seconds.
(Refer to your Eiris Configuration Guides for additional details.)
Battery Replacement
1. Temporarily suspend usage of the Transmitter in the host RTLS application.
2. Place the transmitter on its right side. Remove the 2 screws that hold the battery cover to the body of the Transmitter
3. First time replacement: Utilize the pull tab (find it with the Bat▼ mark engraved on the back) to slide the battery out of the Transmitter.
Future replacements: In the absence of the pull tab, remove the cover from the other side, and use a plastic instrument to slide the battery out.
Dispose of the used battery in accordance with local regulations.
CAUTION! After removing the battery please wait at least 30 seconds before installing the replacement battery so as to not cause damage to the tag or to negatively affect the tag’s operational performance.
4. Slide the new battery into the transmitter.
IMPORTANT! Ensure that the positive (+) side of the
battery faces up.
5. Close the side-cover(s) such that the screw holes are correctly aligned. Tighten the 2 screws snugly into place. Do not over-tighten as this may strip the case threads.
6. Reactivate the Transmitter in the Host RTLS Application.
Safety Issues
It is the responsibility of the system installer to ensure that the appropriate staff members are suitably trained in the usage and maintenance of the Lone Worker Transmitter.
Additionally, Supervisory Alerts should be configured in the Host RTLS Application to notify staff members that the detection Transmitter is:
In a low battery condition, or
Not properly transmitting location and status data.
Note: The above configured Supervisory Alerts should be triggered periodically to ensure system integrity.
Alert Testing
When you press either the left or the right emergency call push­button individually, you trigger the Lone Worker Transmitter to emit a Test Alert Message for the host RTLS application to confirm that the unit is functioning properly.
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Option 1 – Using Dispatch Disinfectant Spray
1. Lightly wet a disposable towel with Dispatch spray. Do not saturate the towel
2. Wipe the outer surfaces of the sensor
3. Wipe the sensor with a dry disposable towel
4. Allow the sensor to air dry
5. Return the clean sensor to inventory or usage
6. Dispose of used towels per facility policies
Option 2 – Using Dispatch Disinfectant Towels
1. Open a new Dispatch pre-moistened towel
2. Wipe the outer surfaces of the sensor
3. Wipe the sensor with a dry disposable towel
4. Allow the sensor to air dry
5. Return the clean sensor to inventory or usage
6. Dispose of used towels per facility policies
There are nine alert events relevant to the Lone Worker tag. LoneWorker Fall Alarm (Fall Detect version only): When the
tag tilts and the Pre Alarm event is not cancelled within 15 seconds, the tag transmits the LoneWorker Fall Alarm which indicates that the user has fallen and unable to function.
LoneWorker Front Button Press: In regular version, B2
down. In Fall Detect version, to cancel an alert event, the user can press the button in the front of the tag. To cancel a Pre Alarm event, the user can place the tag in the up-right position. If the tag is repositioned, it transmits the Cancel (cancel the Pre Alarm) alert event.
LoneWorker Panic: When under duress, the user can press
both of the side buttons, simultaneously, or pull the cord to transmit a LoneWorker Panic event.
LoneWorker Pre Alarm: When the tag tilts, it transmits a
Pre Alarm event and starts to vibrate. The pre Alarm and vibration last for 15 seconds during which, the user can cancel it.
LoneWorker Pull Cord Restore: When the user inserts
the cord back into place, the tag transmits a cancellation for the Pre Alarm event.
LoneWorker Single Side Button: To test the alerts, the
user can press either of the side buttons to transmit a LoneWorker Single Side Button event.
Low Battery: When the battery of the tag runs low, it
transmits a Low Battery event.
Motion: When the tag is in motion, it transmits a Motion
event.
Stationary: When the tag is stationary, it transmits a
Stationary event.
RF Transmissions in LF Fields
For Moving Transmitter LF Response Time: Onboard LF receiver polls every 250ms to check if the Transmitter is in an LF zone Transmission Rate: 3 RF event transmissions (each transmission about 2ms in duration), at 0.4 second intervals.
If the Transmitter stays in an LF zone, then repeated at 2 seconds intervals.
Transmitted Message Type: RF Data Message includes ID code of LF Beacon. Motion bit, M=1.
For Motionless Transmitters LF Response Time: Onboard LF receiver polls every 250ms to check if the Transmitter is in an LF zone
Transmission Rate: 3 RF supervision transmissions (each transmission about 2ms in duration), 0.4 seconds apart:
If the Transmitter stays in a LF zone for more than 10 minutes, then repeated at 15 second intervals.
Transmitted Message Type: RF Data Message includes ID code of LF Beacon. Motion bit, M=0
Cleaning & Disinfection Procedures
Use an appropriate antibacterial disinfectant such as Dispatch® Hospital Cleaner Disinfectant with Bleach from Caltech Industries (http://www.caltechind.com) to clean the Lone Worker Transmitter.
Since ‘Cleaning Procedures’ may vary according to facility guidelines, thus the procedures given below are for illustrative purposes only:
Alert Event Configuration in Eiris
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Users can configure all or some of these alert events in one alert object, the Elpas Badge Alert object.
Note: This document includes only the LoneWorker Transmitter alert event specific instructions. For further information regarding alert configuration, see Eiris Configuration Guide, section 5.
To configure LoneWorker alerts:
1. In the EV2 setup mode, Right-click the Alerts branch and select Add by Type. The alerts Add Object window opens.
2. Select Elpas Badge Alert and click Add. A new Elpas Badge Alert object is created and opens in its General tab.
3. In the Name field, enter the name you choose (one that includes LoneWorker is recommended since the object is also used for other badges).
4. Open the Inputs tab.
5. Under the Events pane, from the Filter drop-down list, select LoneWorker. The LoneWorker related events appear in the Events pane.
6. Select the check-boxes of the events for which you want the alerts.
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Elpas Personal Safety Bracelet – User Guide
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W.E.E.E. Product Recycling Declaration
For information regarding the recycling of this product you must contact the company from which you orignially purchased it. If you are discarding this product and not returning it for repair then you must ensure that it is returned as identified by your supplier. This product is not to be thrown away with everyday waste - Directive 2002/96/EC Waste Electrical and Electronic Equipment.
Th i s device complies with F C C Rules P a r t 15 and wi t h Indust r y Canada l i cense ex e m p t RSS st an d a r d(s). Operat i on i s subject t o t w o conditions:
(1 ) T hi s device may n ot cause h a r m f u l i nterference (2 ) This d e v i c e must accept a n y interf er e nce that m ay be received or that m ay
ca u s e undesired o p e r ation. Le présent ap pareil est conforme aux CNR d'Industri e Canada a p plic ables aux
ap p a reils r adio exempts de l i c ence. L'exploitat i o n e s t au t o r i séeaux deux conditions su i v a n tes :
(1 ) l' appareil n e d oi t pas produi r e d e brouillage , e t (2 ) l' utilisateur de l' a p pareil d o i t accepter t o u t brouillage r a dioélectrique su b i ,
mêm e si le brouillag e e st suscept i b l e d'en compr o m ettre le fonct i o n n em ent. NO T E : T h i s equipmen t h a s b een tested an d f o u nd to comply wi t h the limits for a
Cl a s s B d i g i t al dev ice , pursuan t to Pa r t 15 o f t he FC C Rules. T hese limits are de si gned t o p r ov i de r easonabl e pro t e c t i o n a gain st harmful i nterfere n c e i n a re s i d e ntial installat i o n . Th i s eq u i pm ent generates, uses and can radi a t e rad i o freq u ency energy and, if no t i nstalled and used in accord a n c e w i t h t h e i n structions, may c ause harmful interf er ence to radio communicat i o n s . H o wever, there i s n o gu a r antee tha t interfere n c e will no t occur i n a pa r ti c ular inst a l l ation. If this eq u i pment does c ause harm f ul i nterferen c e t o radio o r television r e c eption, wh i c h ca n be d etermined by tu r n i n g the equipm en t off a n d on, the u s er is en c o uraged t o tr y t o correct t he i nterference b y o ne or more o f t he followi ng m easures:
Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  Consult the dealer or an experienced radio/TV technician for help.
Ce t é q u i p ement a ét é testé et j ugé c on fo rm e au x li mi te s s’a pp li qu ant à un appare i l numéri q u e de classe B, c o nf orm ément à la Par t i e 15 des r é gl ementation s de la FC C . C e s l i m i t es ont été élaboré e s p o u r of f r i r une prot ec t i o n rai sonnabl e co n t r e les i nterferences n ui sibles dan s u n e i n stallation r ési de ntille.
Cet équipemen t génèr e , ut i l i z e et peu t ém et tr e de l ’ én e r gie d e fréqu e n ce r a d i o et , s ’il n’ es t p as in st al lé et uti l i z e conf or m é m ent a u x inst r u ctions d u fab r i c a nt, p e u t pr ov o quer des inter f ér e n c e s d a ngereuses po u r l e s c omm unicati o n s r a d i o. T o utefois, ri en n e g ar ant it l ’ab se nc e d ’i nt erf érenc e s dans une i n st allation p a rticuliére. S i cet éq u i p em ent pr o v oq ue des i n t e rf é r e nces nui si bles au ni v e a u de la r é c e ption rad i o ou te l e v i sion, ce qui peut ét r e deter m i n e pa r la mi s e ho r s, pui s sous tension de l’éq uipment, v ous ét es invite à essa y e r de c o rriger l e s interf er e nces en pregna n t les mes u res suivantes:
Réo r i entez ou dép la ce s l’a nt en ne récept r i c e . Au gm e ntez la di st ance qui sép are l ’équipement e t l e r écepteur. Br an ch ez l ’é quipement à u ne p ri se d’ un c ir cu it d if fe ren t de c el ui a uq ue l e st
br a nc hé le récept eu r .
Co n s ultez le re v e ndeur ou un te c h nician radio/tel e v i sion exp é rim enté pour
ob te ni r de l’ ai de .
Wa r n i ng!
Ch a n ges or m odification s t o th i s e q u i pm e nt not expressly app r o v e d b y t h e p a rt y
re sp on si bl e fo r co mp li a nc e (E lp as Sol ut io ns L td. ) co ul d vo id t he us er ’s a ut ho ri ty t o
op e r ate the equi p m e n t . Eu r o p e
Th i s equ i p m e nt c o m p l i e s wit h the RTT E requi r e m e nt s - D i r ective 1 9 99/5/EC o f the Eu r o p ean Parliam e nt a nd of the c o u n cil of 9 Marc h 1 9 9 9.
EN 3 00220, EN 30 1 4 8 9, EN 50130 - 4, E N 61000-6-3, E N 6 0 950-1.

Compliance with Standards

Product Warranty

El p a s S olutions, Ltd. (E l p a s or t he C om pa ny ), a nd i ts a ff il i at es , wa r ra nt s it s pr od uc ts ( he re in af te r re fe rr e d to a s "t he P ro d uc t” ) to b e fr ee of de fe ct s i n mater i a l s a n d wor km anshi p un d e r n o rm al o p erating condition s an d u s e for a pe r i o d o f on e ye a r f r o m th e d a t e o f sh i pm ent by E l p a s. T he Co mpa ny ’s o bl ig at ion s sh al l be l im it ed wi th in t he w ar ra nty p er io d, a t its opt i o n , to repai r or t o re p l ac e t he def ec t iv e P r o du ct o r any defectiv e com p o n e nt or part ther eof . To exerc i se thi s war r a n ty, t h e produ c t must be returned to t h e m an u f a cturer frei g ht prepai d a n d i n sured.
Th i s wa r r a nty d o e s no t appl y to repai r s or repl ac em e nt c a u s ed b y impr o p e r in s t all ation, Product misuse, failur e to follow ins ta l l a t i on or op e r ati ng i n st ructions, alteration, abuse , ac c i d e nt, t am pering, repair by anyone other than E l p a s, ex t e rnal c auses, and f ailure t o p erf orm r equired preventiv e mai n t enance. This warranty also does not a p p l y t o an y pr o d ucts, a c c e ssories, or attachment s used in conjuncti o n wi t h the Produc t , incl u di n g ba t t eries, w hich s h all be co v er e d solel y b y th e i r own war r a n ti e s, i f any . El p a s sh a l l not be liab l e for any da m a g e or loss wha t s o ev e r, whethe r di r ectly, indi r ectly, incident a l l y , conseque nt i ally or other wi s e, resulting f r o m a malfunct i o n of the Produ c t d u e to prod u c t s , ac c e s sories, or a t t a chments of ot h e rs , including ba tt eries, used i n c onj unction wi t h t he Product .
EL P AS M A K E S N O EX P R E SS W AR RANTIES EXCEPT THO S E ST A T E D I N THI S ST A T E M ENT. E LPAS D I SCLAIMS ALL OTHER W A RRANTIES , EXP R E SS O R IMP LI ED, I N CLUDING WITHO U T LIMITATION I M P LIED WARRAN T I ES OF MERCHA N T A BI LI TY A ND F IT NES S F OR A P ART IC UL AR P U RP OS E. E LP AS ’S S OL E R ES PO NS IB IL ITY F OR W AR RA NTY CL AIMS IS LIMIT E D TO REPAIR O R T O R EPLACE A S S E T FORTH I N T HIS STATEMENT .
El p a s s h a l l h a v e no li a bility f o r a n y de ath, p e r sonal injury, proper t y da m a g e, o r ot h e r l o s s wh et h er direct, indirect , inc i d e n tal, c onsequential , or ot he r wi se, b a sed o n a cl a i m th at th e P r oduct failed to f u n cti on. However, if E l p a s i s held liabl e , wh ether directl y o r in d i r ectly, for any lo s s o r d am age aris i n g u n d e r t hi s l i mited warr a n t y o r ot herwise, regardless o f ca u s e o r o r i gi n, t he c om pany's maximum lia bility s hall be l i m i ted to the purchase price of the Pr o d u ct, which shall be f i x e d as l i quidated damage s an d n o t as a pe n alty, and shall be t he complet e a n d exclusive liab i l i t y of Elpas.
El p a s s hall not, under an y circumstance s w h a t s oever, be liab l e f o r any i naccurac y, e rr or of judgmen t , def ault, or neglige n c e o f Elpas, its e m ployees, officers , a g ents, or any ot he r pa rt y, or of t he p urchaser or use r , a r i sing from any assi st a nce or communicat i on o f a n y k ind regar di n g t he c onfiguration, de si gn, installation , o r c r e a t i o n of s ecurity syst e m inv ol v i ng the P r o d u ct, that bei n g t h e responsibi l i t y of t he purchase r or user. If Elpa s i s unable t o m a ke such rep a i r o r repl a c eme nt , th e c om pa ny ’s en ti re l i ab il it y sh al l be l i m i t e d to th e c o st of a re a s o n a ble subst i t ut e product. El p a s shall not be r e sponsible f o r a ny dismantling , i n stallation, r e i n st allation , p u r c h a sing, shipp i n g , insurance, o r a ny similar ch a r g e s.
El p a s shall have no l i ability for any d a m ages, includ i n g wi t h o ut limitation, a n y direct, indi r ec t, incidental, sp ecial, or c on s e q uential dam a g e s, expenses, c o s t s, profits, l os t s av i n gs or ear n i n g s, o r ot h e r dam a g e s a r i si n g o u t of t he u se o f the Produ c t or the rem ov a l , in s t allation, reinstallat i o n , re p air o r r epl a c em ent of the Pr o d u ct o r any rel at e d ev en ts. I n t he ev en t that the r e i s any liability a g ainst Elpas, s u c h liability sh a l l be limited t o t h e purchase pr i c e of the Prod u c t which a mo u n t shall be f ix ed as liqui d a t e d damages.
Th e purchaser an d u s er underst an d t h at t h i s Product m a y b e compromise d o r circumven t e d by intentiona l a c t s; that the P ro d u ct will not i n a l l cases prevent d e at h, personal i n j ury, pr o p erty damage, or o t h e r l o ss r e sulting from bu rglary, robber y , f ir e or other causes; an d t h at t he Product wi l l n o t i n a l l c a ses provide ade q u a t e w arning or prot ec t i o n. The pu r c h a ser and user also underst an d t h a t a pr o p erly installed and maint a i n e d a l arm m ay reduce the risk of ev ents such as burgl ar y, r o b bery, and fire without war ni ng, b ut i t i s n o t insur a nce or a guar a n t ee that such e v ents will n o t o c cur or that t h e r e will be no d eath, persona l i nj ury, proper t y d am age, or ot h e r loss as a r e s ult of such ev e n ts.
By pu r c h a si ng t h e P r o d uct, t h e p u r c h a ser a n d u s e r sh a l l de f e n d, i n d emnify a nd h o l d El p a s, i t s office r s , d i r ectors, aff iliates, subsi d i ari e s, a gents, s erv ants, employee s , and au t h o rized represen t a t i v e s harmless f ro m a n d against any an d a l l c l a i m s, suits, co s t s , d amages, and jud g m e nt s incurred, cl a i m ed, or sustai n e d wh et her for death, p e r s o n al i njury, pr o p erty dam ag e, or o t h er wi se, be c a u s e of or in an y way r el ated to the co n f i g u ration, d e s i g n, inst a l l ati on, or creation o f a se c urity sy s t em involv in g the Product, a n d the u s e , sa l e, di stributi o n, and instal l a t i o n of the Prod u c t, including pa ym ent of any a n d all a t to rn ey ’s fe es , co st s, a nd ex pe ns es i nc ur re d as a r es ul t of a ny s uc h ev en ts .
Th e pu r c haser or u s er s h o ul d f o l l o w t h e Pr o d uct i n st allation and o peration instr uc tions and t e st t h e P r o d u ct an d t h e en tir e s y s t em a t l ea st o n c e ea c h w e e k. F o r v ar i ous r e a sons, incl uding but not l i m i t e d to change s i n e nv i ronment al c o n ditions, elec t r i c , el ectroni c, or electromagnet i c d i sruptions, an d t am pering, t h e P r oduct may not p e r f o rm as expected . T h e pu r c h a ser and u s e r are advised t o t a k e all nec es s ary precauti o n s f or the prot ection a n d s afety of per so n s and prop e r t y .
Th i s statement pr o v i d es certai n l e g al ri ghts. Ot he r rights may vary b y s tate or count r y . U nder cert ai n c i rcumstanc es , s ome st at es o r countries m a y n ot allow ex cl u si on or limitation of i n c i dental or c o n s e quential da m ag e s or implied w a r ra nties, so t h e abov e exclusi o n s may not ap p l y under those c i rc umstances a n d in those st a t e s or countr i e s .
El p a s reserves t he r i g ht to modify t h i s st atement at an y t i m e, in its sol e d i s cretion wi th o u t notice to any p u r c haser or use r . H o w ev er, this st at ement shall n o t b e m odified or v ar i e d ex c e pt b y E l p a s i n w riting, and Elpas does not autho r i z e a n y si n gle i ndividual to act on its behalf to modify or vary this st at e m e nt. A ny q uestions ab o ut this statem en t should be di r ected to Elpa s .
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