Elo TouchSystems Toucmonitor User Manual

Touchmonitor Solutions for Retail
POINT OF SALE SELF-SERVICE KIOSKS INTERACTIVE DIGITAL SIGNAGE DIGITAL PHOTO STATIONS INTERACTIVE STORE WINDOWS
Putting retail in touch
It’s a proven fact that touchscreens speed up
point-of-sale (POS) transactions and make self-
service systems viable.
It is also a fact that Elo touch technology is
implemented by many of the world’s largest
POS system manufacturers. And independent
marketing studies have shown that Tyco
Electronics’ Elo TouchSystems business is the
leader in supplying touch technology to the self-
service industry.
If you need touch in retail, you’ve come to the
right place. We provide touchmonitor solutions
for virtually all applications within the retail
environment:
POS
Self-service
Point of information (POI)
Kiosks
Point-of-purchase (POP) systems
Interactive digital signage
Product traceability
Digital photo stations
Interactive store windows
Part of a partnership
Today’s advanced retail technology is linked by
systems storewide. We routinely work closely
with software providers, system integrators, and
kiosk producers, and we will work with you to
seamlessly integrate our products into your total
solution.
POS
The goal of store automation is to make checkout
fast and easy for both the cashier and the
customer. Touch POS systems speed and simplify
cash register functions and reduce operator
errors. In an industry in which employee turnover
is high, touch POS can dramatically reduce
training time, empowering sales and service staff
to provide higher-quality customer interactions.
More and more department stores, specialty
chains, grocery stores, and convenience
stores are discovering the benets of our POS
touchmonitors. Our versatile touchmonitors
can also manage and streamline vital day-to-
day business operations, performing inventory
control, client management, appointment book,
employee roster, clubs and client incentive, and
client marketing functions.
Elo POS touchmonitors
Elo POS touchmonitors are ideal in applications
where cost, rugged design, and exibility are
top criteria. Packaged in different form factors,
they are designed to be placed on existing
retail display xtures such as a countertop,
customer service desk, or display case. Elo POS
touchmonitors t into less space, with a smaller
footprint than all-in-one systems.
We offer POS touchmonitors with an array of
integrated peripherals, along with the HID and
OPOS software compatibility that application
developers require. Options include magnetic
stripe readers (MSR) and rear-facing customer
displays. Peripherals are always integrated
ergonomically into the housing and designed to
ow with the rened styling of the monitor.
We also offer customization for large retailers, as
well as specialised OEM touchmonitors designed
to be part of complete systems, from produce
scales to self-checkout systems. Retailers will
appreciate our long-lasting product cycle, as we
control the design, tooling, and production of the
entire monitor.
Space-saving touchcomputers
Elo’s all-in-one touchcomputers offer a complete
system in the same footprint as our touchmonitors.
Silent, fanless, and with full connectivity, they
offer the ultimate in stylish, space-saving
efciency. Our touchcomputers are great for both
POS and self-service applications.
Choice of solid-state embedded system or
built-in hard drive
Integrated peripherals in a compact design
Four USB ports, two serial ports, Ethernet
port, expansion slot, speakers and mouse and
keyboard connectors
Choice of touch technology
Removable base—all components in
display head
Designed for touch
Elo monitors are designed for touch from the ground up, with fewer peripheral communication and power cables to ensure space-saving simplicity and clean and easy installation.
Full connectivity incorporated in the monitor,
including a USB hub
Stable tilt bases that are removable or
reversible for wall mounting, with mounting
holes for countertop security Spill-resistant sealing Attractive styling from all angles, with cables
hidden from user view Controls on the side rather than the front, with
a lockout function
Choice of touch technology
NEW
Elo’s touchmonitors are available with the touch technology you prefer:
APR Acoustic Pulse Recognition.
Breakthrough NEW touch technology that
combines the optical quality and wear
resistance of glass touchscreens with the
stylus exibility of resistive screens.
AccuTouch ve-wire resistive. Activated with
ngernail, glove, credit card, or any stylus.
Keeps working with splashes, food, and grease
on the touchscreen. Stands up to aggressive
cleaning.
IntelliTouch surface wave. Its pure glass
construction is the ultimate in image quality
and durability. Excellent for dry retail and self-
service applications.
CarrollTouch infrared. Highly durable, superior
optics, also sealed against liquid splashing.
Can be operated by any stylus, including
credit card.
Elo surface capacitive. The choice for those
who require comparable functionality with
existing systems.
Self-service and point of information
Kiosks allow customers to complete self-service
transactions, expand inventory reach by providing
in-store access to online products, and help build
customer loyalty. Brand marketers use kiosks to
educate potential customers, getting a consistent
message across without employing sales people.
The touch interface is universal and can be used
by anyone regardless of language, education, or
socioeconomic or cultural background.
Here are some of the vast range of applications
using Elo touch technology in retail self-service
kiosks:
Multimedia booths provide information
and advertising to shoppers, from mobile
phone services to specications on consumer
electronics
POS and merchandising kiosks supply in-store
product information and promotional displays
and, in some cases, even dispense products
Employment application-tracking systems
ease the recruitment process
Return and refund kiosks speed the processing
of returned merchandise
Rental application kiosks allow customers to
rent anything from a tool to a truck
Gift registry kiosks make it easy for customers
to nd the right gift
Customer loyalty program kiosks encourage
purchases that generate rewards
Digital photo stations enable self-service
printing and picture sharing
“Our survey asked participants to choose the two most inuential suppliers in each of ten categories… There were several categories in which a single vendor was way ahead of the pack. One such category was enclosures, … touchscreens and monitors was another: Elo TouchSystems was the front-runner, with [the other leading brand] coming a respectable distance behind as second.”
Kiosk Business magazine
Countertop and mini kiosks with touchmonitors or touchcomputers
Countertop displays are perfect for a wide range
of applications where cost, mobility, and exibility
are top criteria. They can t into just 25 to 50
percent of the footprint of a freestanding kiosk
enclosure and are easily moved around to meet
changes in oor space layouts.
Smaller mini kiosks at the point of decision
are an effective way for retailers to further
maximize valuable oor space. Mini kiosks satisfy
on-demand shopping, serving as shelf-edge
information displays, price checkers, and payment
terminals; they even work as shopping assistants
installed directly on customer carts.
Elo touchmonitors come packaged in different
form factors designed to be placed on existing
retail display xtures, such as shelving,
countertops, a customer service desk, or aisle
end cap displays, or incorporated into other
product merchandising displays to expand
interactive opportunities. We offer countertop
touchmonitors up to 19”, as well as standard and
custom monitors 12” and smaller, which are ideally
suited to complement the rise in mini kiosks.
Choice of touchmonitor or all-in-one
touchcomputer, each tting within
the same footprint
Attractive styling from all angles, with cables
hidden from user view
Elegant beige or dark grey
Spill-resistant sealing
Controls on the side rather than the front,
plus lockout function for public use
Interactive digital signage and oversized kiosks
Bigger is better. Today, networked digital
signage is attracting consumers’ attention
everywhere. Advertisers appreciate the benets
of multicasting information across locations
instantly, as well as the possibilities of targeted
narrowcasting of their message at scheduled
times. Take your digital signage one step further
with the interactivity of touch.
Practical applications include interactive
product demonstrations and store directories.
We can produce both tabletop and rear-mount
touchmonitors up to 32” and larger for your
specialised application.
After hours and outdoors
Even after closing time, Elo’s touch technology
can interact with your customers. Elo’s projected
capacitive technology is the best choice for
outdoor kiosks and store window applications
that may be exposed to harsh weather
conditions. The touch function operates through
customer-installed materials, including vandal-
resistant glass up to 18 mm thick. It can be
activated with a gloved hand and keeps working
even if the glass is scratched or broken.
Elo kiosk touchmonitors
Our compact kiosk touchmonitors are specially
designed to integrate easily into your kiosk
enclosure. We maintain our models’ xed outside
dimensions much longer than the average plastic-
case monitor manufacturer, reducing the chance
you will need to redesign your kiosk around
a monitor component change. The monitors
typically include Elo’s surface-wave technology,
an extremely widely used touch technology for
kiosk applications.
Choose from panels in the same footprint,
including wide viewing angle panels for better
customer attraction
Unique precision minibezel has a virtually
invisible watertight seal
Standard sizes from 12” to 32”, with larger
custom models available
IntelliTouch clear glass touch technology has a
high light transmission, does not alter display
colours, and never needs recalibration
Increased vandal resistance is available with
SecureTouch
Multiple mounting options add versatility
Future-generation panels can be phased in
without external changes
Worldwide agency approvals ensure
compliance
A leading worldwide company
We have expanded our leadership in the competitive and price-sensitive retail
market by proving ourselves every day—from the small details of design to quality demonstrated in lower total cost of ownership (TCO) over the product lifecycle. Moreover, we are in your time zone, speak your language, and can deliver quickly from regional warehouses. We are there when you need us.
Tyco Electronics’ Elo TouchSystems broad portfolio of touchscreen technologies, touchmonitors and touchcomputers, are specically designed for the demanding requirements of diverse applications. Elo has been recognized as a global brand leader in touch technology since inventing the touchscreen over 35 years ago.
Tyco Electronics Ltd. is a leading global provider of engineered electronic components, network solutions and wireless systems with customers in more than 150 countries. We design, manufacture and market products for customers in industries from automotive, appliances and aerospace and defense to telecommunications, computers and consumer electronics. With over 8,000 engineers and worldwide manufacturing, sales and customer service capabilities, Tyco Electronics’ commitment is our customers’ advantage.
IntelliTouch, AccuTouch, iTouch, CarrollTouch, SecureTouch, Elo TouchSystems,
Printed in Belgium 08/2007 ©Tyco Electronics Corporation. All rights reserved.
Tyco Electronics logo and Tyco Electronics are trademarks.
Products and specications subject to change.
Getting in touch with us is easy
Find out more about our extensive range of touch solutions.
Visit www.elotouch.eu today and discover the perfect solution for your retail
application. Or simply call the regional headquarters nearest you.
Corporate Headquarters
Elo TouchSystems, Inc. 301 Constitution Drive Menlo Park, CA 94025-1110 800-ELO-TOUCH Tel: 1-650-361-4700 Fax: 1-650-361-4747 eloinfo@elotouch.com
European Headquarters
Tel: +32 (0)16 35 21 00 Fax: +32 (0)16 35 21 01 elosales@elotouch.com
Asia-Pacic Headquarters
Tel: +81 (45) 478-2161 Fax: +81 (45) 478-2180 info@tps.co.jp
www.elotouch.com
www.elotouch.eu www.elotouch.co.uk www.elotouch.fr www.elotouch.de
www.elotouch.com.ar www.elotouch.com.br
www.elotouch.com.cn www.tps.co.jp
Latin America Headquarters
Tel: +1 305-428-5210 Fax: +1 305-717-4909 eloinfo@elotouch.com
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