No part of this publication may be re produced, transmi tted, transcribed, stored in a retrieval system or
translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual or otherwise without prior written permission of
Elo TouchSystems.
Disclaimer
The information in this docum ent is subject to cha nge w ithou t notice. E lo TouchSystems makes no representati ons or warranties w ith respect to the con tents hereof, an d specifically disc laims any implie d
warranties of merchantabil ity or fitn ess for a partic ular pu rpose. Elo TouchSystems reserves the right to
revise this publication and to make changes from time to time in the content hereof without obligation of
Elo TouchSystems to notify any person of such revisions or change s.
Trademark Acknowledgments
IntelliTouch, SecureTouch AccuTouch and MonitorMouse are registered t rademarks of E lo TouchSystems, Inc.
Other product names mentioned h erein may be tradem arks or reg istered tradem arks of t heir respecti ve
companies. Elo To uchSystems claims no interest in trademarks other than its own.
Index ........................................................................................................47
Elo LCD Touchmonitor User Guide - iv
Chapter 1
Introduction
Congratula tion s on your p ur chas e of a n Elo TouchSyste ms L CD to uc hmonitor. Your new hi gh-resolution touchmo nitor combi nes the reliabl e
performance of Elo’s touch technology with the latest advances in LCD
display design. This combination of features creates a natural flow of
information between a user and your touchmonitor.
About This Manual
This manual includes assembly instructions, touch technology data, onscreen adjustment instructions and technical specifications for Elo
TouchSystems’ 12.1-inch and 15-inch LCD Touchmonitors.
About This Manual
❑Chapter 1: Touchmonitor features and contacting Customer
Service.
❑Chapter 2: Unpacking your new touchmonitor and touch-
monitor installation.
❑Chapter 3: LCD Touchmonitor operation and adjustments .
❑Appendix A: Troubleshooting tips.
❑Appendix B: Overview of touch technology including sections
❑12.1-inch (246.0 x 184.5 mm usefu l) or 15 -inch (30 4.1 x 228 .1
mm useful) diagonal screens.
Elo LCD Touchmonitor User Guide - 5
Chapter 1 : Introduction
❑Compatible with VGA, Super VGA, and XGA (15-inch only)
❑High brightness pictures for operation in brightly lit enviro n-
❑Digital “on-screen” adjustments which remain in the touch-
❑Durable Elo TouchSystem’s LCD Touchmonitor metal frame
❑Elo TouchSystems pat ented touchs creen technology.
video stand ards.
ments.
monitor’s memory allowing for easy setup and maintenancefree operation.
construction.
Elo LCD Touchmonitor User Guide - 6
Contacting Elo
Elo TouchSystems, In c.
6500 Kaiser Drive
Fremont, CA 94555
USA
Elo TouchSystems GmbH & Co. KG.
Haidgraben 6
D-85521 Ottobrunn
Germany
www.elotouch.com
Customer Service
Voice: (888) 356-2878 (Toll Free in United States)
(510) 739-4600 (Pacific Time)
+32 (16) 35-2100 (Europe except Germany)
+49 (0) 89/60822-0 (Germany)
FAX: (510) 790-2605
+32 (16) 35-2101 (Europe)
Contacting Elo
Elo LCD Touchmonitor User Guide - 7
Chapter 1 : Introduction
Elo LCD Touchmonitor User Guide - 8
Unpacking Your Touchmonitor
Chapter 2
Inst allation
Unpacking Your Touchmonitor
Carefully unpack your touchmonitor. Check that you have everything
you need and that none of the components have been damaged during
shipping. Save the box and packaging in case you need to ship back the
touchmonitor.
Elo LCD Touch moni tor User Guide - 9
Chapter 2 : Installation
LCD TouchMonitor
AC Power cord
Video Cable (15-pin)
Touchscreen Cables
Serial (RS-232)
cable (9-pin)
OSD module
TouchTools CD
Elo LCD Touchmonitor User Guide - 10
AND
USB cable
Basic Assembly Instructions
Basic Assembly In st ruct io ns
Read the section about touchmonitor safety in Appendix D before
installing your touchmonitor. Also read the section about designing your
kiosk cabinet found in Appendix B.
Your touchmonitor is designed to operate from 100 to 240 VAC at 50 to
60 Hz. It automatically senses and adjusts for the supply voltage.
Do not install your touchmonitor where it will be subject to direct sunlight, excessive dust, mechanical vibration or shock, or near heat
sources such as radiators or air ducts.
Pre-install Steps
1. Set the touchmonitor into the kiosk cabinet before connecting
the cables and plugging your PC into the wall socket. See Chapter 4 for information on making any necessary display adjustments.
2. After you make your display adjustments, settle th e touchmoni-
tor into the cabinet.
Elo LCD Touchmonitor User Guide - 11
Chapter 2 : Installation
Connecting the Cables
OSD
Video (15-pin)
Serial (RS-232)
USB
AC Power
Your touchmonitor comes with two touchscreen connector cables:
Serial (RS-232) cable and USB cable (For Windows 98 computers
only.)
1. Before connecting the cables to your touchmonitor and PC, be
sure that the computer and the touchmonitor are turned off.
2. Connect the ferrite end of the video cable to the video connector
on your PC. Connect the other end of the video cable to the
touchmonitor. Secure the cable to your touchmonitor and PC by
turning the screws on the connector.
3. Connect the power cord to the AC connector on your touchmon-
itor. To protect your equipment against risk of damage from
electrical surges in the power line, plug the touchmonitor’s
power cord into a surge protector, and then connect the power
strip to a grounded (three-pronged) AC electrical outlet.
4. Connect either the Serial cable or the USB cable. Do not connect
both cables.
Elo LCD Touchmonitor User Guide - 12
❑If you are using a serial connection, connect the female
end of the serial (RS-232) cable to the serial port on the
back of your PC. Connect the male end of the cable to the
touchscreen connector on your touchmonitor.
Basic Assembly Instructions
❑If your PC is running Windows 98 you can connect the
USB cable to the USB port . The touchscreen ca ble connectors should fit snugly into the conne ctors on your
touchmonitor and PC.
5. Power on your PC. After a brief pause the picture should appear.
Unless you disconnect the power cord from the monitor or from the
wall, your touchmonitor will always r e main in power-on mode.
6. Install the driver software using the procedure described in the
documentation accompanying the driver disk.
Elo LCD Touchmonitor User Guide - 13
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