Elo TouchSystems ET1745C, ET1545C User Manual

Elo Entuitive Touchmonitor
User Guide
For 15” and 17” CRT Rear Mount
Touchmonitors
Version 1.0
DOC# SW500127
P/N 008527
ET1545C Series Models ET1745C Series Models
1-800-ELOTOUCH
www.elotouch.com

Copyright © 2000 Elo TouchSystems Inc. All Rights Reserved.

No part of this publ ication may be re produce d, tran smitted, tr anscribe d, stored i n a ret rieval syst em, or translated into any language or computer language, in any form or by any means, including, but not lim­ited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems.
Disclaimer
The information in this docum ent is subject to cha nge w ithou t notice. E lo TouchSystems makes no rep­resentati ons or warranties w ith respect to the con tents hereof, an d specifically disc laims any implie d warranties of merchantabil ity or fitn ess for a partic ular pu rpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or change s.
Trademark Acknowledgments
IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse a re tra dem arks of Elo TouchSys­tems, Inc.
Other product names mentioned h erein may be tradem arks or reg istered tradem arks of t heir respecti ve companies. Elo To uchSystems claims no interest in trademarks other than its own.
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iv-Elo Entuitive Touchmonitor CRT Desktop User Guide
Contents
Chapter 1. Introduction ........................................................................1
Precautions................................................................................................1
About the Product.....................................................................................1
Chapter 2. Installation and Setup ........................................................3
Unpacking Your Touchmonitor................................................................3
Getting Started..........................................................................................4
Selecting a Suitable Location...............................................................4
Mounting Your Touchmonitor..................................................................5
Horizontal Mount.................................................................................5
Vertical Mount.....................................................................................6
Bottom Mount......................................................................................6
Connecting Your Touchmonitor...............................................................7
Installing the Driver Software...................................................................11
Installing the Serial Touch Driver for Windows 2000, 95/98 and
NT 4.0 ..................................................................................................11
Installing the USB Touch Driver for Windows 2000 and
Windows 98 .........................................................................................12
Chapter 3. Operation.............................................................................15
About Touchmonitor Adjustments ...........................................................15
Touchmonitor Controls.............................................................................16
Using the On Screen Display (OSD) ...................................................17
OSD Adjustments ................................................................................18
Chapter 4. Troubleshooting..................................................................21
Monitor Warning Messages.................................................................23
Appendix A. Touch Technology...........................................................25
Touchscreens: An Overview.....................................................................25
IntelliTouch Touchscreens........................................................................25
AccuTouch Touchscreens.........................................................................26
Appendix B. Touchmonitor Safety.......................................................27
Care and Handling of Your Touchmonitor...............................................28
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Contents
Appendix C. Technical Specifications..................................................29
Touchmonitor Specifications...................................................................30
IntelliTouch Touchmonitor Specifications ..............................................32
AccuTouch Touchmonitor Specifications ...............................................34
Signal PINOUT for 15” and 17” Monitors..........................................36
Power Consumption..................................................................................37
Preset Timing Table..................................................................................38
15” and 17” CRT Rear Mount Touchmonitor Dimensions .....................38
Regulatory Information ............................................................................39
Warranty ................................................................................................41
Index ........................................................................................................43
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Chapter 1 Introduction
Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new high-resolution touchmonitor combines the
reliable performance of Elo’s touch technology with th e late st advan ces in CRT display design. This combination of features creates a natural flow of information between a user and the touchmonitor.

Precautions

Follow all warnings, precautions and maintenance as recommended in this users manual to maximize the life of your un it. See Appen dix B for more information on touchmonitor safety.
Precautions

About the Product

Your CRT touchmonitor is a color display with the following features:
13.8-inch viewable image microprocessor-based display for
15-inch monitor and 15.7-inch viewable image microproces­sor-based displ ay for 17-inch monitor.
Supports a wide range of screen refresh rates with flicker-free
picture quality.
Plug and Play functionality automatically adjus ts the monitor
to its optimum performance.
VESA DPMS (Display Power Management Signaling). VESA DDC1/2B compatibility. Patented touch technology from Elo TouchSystems. RS-232 or Universal Serial Bus (USB) touch interface.
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Chapter 1 : Introduction
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Unpacking Your Touchmonitor

Elo QuickStart
User Guide
CD
Software
Chapter 2 Installation and Setup
This chapter discusses how to install your CRT touchmonitor and how to install Elo TouchSystems driver software.
Unpacking Your Touchmonitor
Check that the following 7 items are present and in good condition:
Monitor power cable
CRT Rear Moun t monitor with tethered video cable
USB touchscreen cable
Users Guide, Quick Start Guide, and TouchTools CD-ROM
Elo Entuitive Touchmonitor CRT Rear Mount User Guide - 3
Mounting L-brackets (2)
OR
Serial touchscreen cable
Chapter 2 : Installation and Setup

Getting Started

Selecting a Suitable Location
Place the monitor at least 12 inches from other electrical or
heat-emitting equipment and al low at least 4 inches on each side for ventilation.
Place the monitor in a position where no light shines or is
reflected directly on the screen.
To reduce eye strain, avoid installing the monitor unit against a
bright background such as a window.
Position the monitor so the top of the screen is no higher than
eye level.
Position the monitor directly in front of you at a comfortable
reading distance.
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Mounting Your Touchmonitor

Mounting Your Touchmonitor
Your Elo touchmonitor is designed to be mounted in a variety of ways. The mounting brackets enable you to m ount you r touchmo nitor horizon­tally or vertically. You can also use the keyholes on the bottom of the monitor for slide-in-place mounting. See Appendix C for dimension drawings of all mounting options.
Note: You will need a Phillips screwdriver to attach the L-brackets.
Your touchmonitor comes with two L-brackets (and four screws) that attach to both sides of the touchmonitor.
Horizontal Mount
To mount the brackets horizontally to your touchmonitor:
1. Locate the two holes on each side of the touchmonitor toward
the bottom. Match up the two holes of one bracket to the holes on one side of your monitor.
L-bracket
2. Place two screws in the holes and with the screwdriver, screw
them in to secure the bracket.
3. Repeat steps 1 and 2 to attach the other L-bracket to the other
side of the touchmonitor.
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Chapter 2 : Installation and Setup
Vertical Mount
To mount the brackets vertically to your touchmonitor:
1. Locate the two holes on each side of your touchmonitor. Match
up the two holes of one bracket to the holes on one side of your touchmonitor.
2. Place two screws in the holes and with the screwdriver, screw
them in to secure the bracket.
L-bracket
3. Repeat steps 1 and 2 to attach the other L-bracket to the other
side of the touchmonitor.
Bottom Mount
You can also mount your touchmonitor by using the keyholes on the bottom of the monitor. These keyholes provide easy slide on mounting. You can also bolt your touchmonitor to a tabletop or other flat surface. Please refer to Appendix C for location and d imensio n of the mounti ng holes.
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Connecting Your Touchmonitor

Connecting Your Touchmonitor
Your touchmonitor comes with one of the following touchscreen con­nector cables: Serial (RS-232) or USB cable (for Windows 98 and Win­dows 2000 systems only).
IMPORTANT: Before connecting the cables to your touchmonitor and PC, be sur e that the computer and touchmon itor are turne d off.
1. Connect the video cable to the video connector on your PC.
Secure the cable to your PC by turning the screws on the con­nector.
Tethered video cable
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Chapter 2 : Installation and Setup
2. Connect the power cable to the AC connector on your touch-
monitor. To protect your equi pment against risk of dama ge from electrical surges in the power line, plug the touchmonitor’s power cord into a surge protector, and then connect the surge protector to a grounded (three-pronged) AC electrical outlet.
Power cable
Tethered video cable
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Connecting Your Touchmonitor
3. Connect the touchscreen cable. Determine if you have RS-232
or USB. Connect one end to the appropriate port on the back of your PC. Connect the other end of the cable to the touchscreen connector on your touchmonitor. Secure the serial cable to your touchmonitor and PC by turning the screws o n the connector. The USB cable connectors should fit snugly into the connectors on your PC and touchmonitor.
Power cable
Power cable
Serial touchscreen cable
OR
USB touchscreen cable
Tethered video cable
Tethered video cable
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