Elo TouchSystems ET1545L-XXWC-X, ET1547L-XXWC-X, ET1567L-XXWC-X, ET1548L-XXWC-X, ET1549L-XXWC-X User Manual

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Elo Entuitive Touchmonitor
User Guide
15" LCD Rear and Front Mount Touchmonitors
ET1545L-XXWC-X Series ET1547L-XXWC-X Series ET1548L-XXWC-X Series ET1549L-XXWC-X Series ET1567L-XXWC-X Series
Revision E
P/N 0085 21
Elo TouchSystems, Inc.
1-800-ELOTOUCH
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Copyright © 2002 Elo TouchSystems Inc. All Rights Reserved.
No part of this p ublic ation ma y be repr oduce d, tra nsmitte d, transc ribe d, stor ed in a ret rieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warran ties of merchan tabili ty or fitnes s for a partic ular pu rpose. El o TouchSystems re serves the right to revise this publication and to make changes from time to time in the content hereof withou t ob l igation of Elo TouchS ys tems to no tify any per s on of such rev is i o n s or ch anges.
Trademark Acknowledgments
IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo TouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Elo TouchSystems claims no interest in trademarks other than its own.
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Table of Contents

Chapter 1
Introduction 1
Precautions . . . . . . . . . . . . . . . . . . . . 1
About the Product . . . . . . . . . . . . . . . . . 1
Chapter 2
Installation and Setup 3
Unpacking Your Touchmonitor. . . . . . . . . . . 3
Product Ov ervi ew (1545L). . . . . . . . . . . . . 4
Main Unit . . . . . . . . . . . . . . . . . . . . 4
Rear View . . . . . . . . . . . . . . . . . . . 4
Bottom View/Side View . . . . . . . . . . . . 5
Product Ov ervi ew (1547L/1548L/1549L) . . . . . 5
Main Unit . . . . . . . . . . . . . . . . . . . . 5
Rear View . . . . . . . . . . . . . . . . . . . 6
Side View. . . . . . . . . . . . . . . . . . . . 6
Product Ov ervi ew (1567L). . . . . . . . . . . . . 7
Main Unit . . . . . . . . . . . . . . . . . . . . 7
Rear View . . . . . . . . . . . . . . . . . . . 7
Side View. . . . . . . . . . . . . . . . . . . . 8
Attaching the L-Brackets . . . . . . . . . . . . . 9
Touch Int erface Connection . . . . . . . . . . . 10
Serial Connection . . . . . . . . . . . . . . 10
Connecting the Video Cable . . . . . . . 11
Connecting the Serial Touchscreen Cable 12
Connect the Remote OSD Cabl e . . . . . 13
Connecting the Power Cable . . . . . . . 14
USB Connection . . . . . . . . . . . . . . . 15
Connecting the Video Cable . . . . . . . 16
Connecting the USB Touchscreen Cable . 17 Connecting the Remote OSD Cable . . . 18
Connecting the Power Cable . . . . . . . 19
Optimizing the LCD Display . . . . . . . . . . . 20
VESA Mount on Your Touchmonitor. . . . . . . 20
Installing the Driver Software . . . . . . . . . . 21
Installing the Serial Touch Driver for Windows
XP, Windows 2000, Me, 95/98 and NT 4.0 . 22
Installin g the Serial Touch Driver for MS- DOS
and
Windows 3.1 . . . . . . . . . . . . . . . 23
Installi ng th e USB Touch Driver . . . . . . . 24
Installing the USB Touch Driver for Windows
98 and Windows 2000 . . . . . . . . . . 24
Chapter 3
Operation 25
About Touchmonitor Adjustments. . . . . . . . 25
Using the On-Screen Di splay Menus . . . . . . 25
OSD Menu Function . . . . . . . . . . . . . . 27
Chapter 4
Troubleshooting 29
Solutions to Common Problems . . . . . . . . 29
Appendix A Appendix B
Care and Handling of Your Touchmonitor. . . . 34
Appendix C
Compatibility Modes . . . . . . . . . . . . . . 35
Touchmonitor Specifications ET1545L/1547L/
1548L/1567L . . . . . . . . . . . . . . . . . 36
Touchmon it or Specifications ET1549L . . . . . 37
15" LCD Touchmoni tor Dimensions. . . . . . . 40
ET1545L . . . . . . . . . . . . . . . . . . . 40
ET1547L/1548L/1549L . . . . . . . . . . . 41
ET1567L . . . . . . . . . . . . . . . . . . . 43
Cut Out Dimensions . . . . . . . . . . . . . 44
ET1545L Front Mount Cut Out . . . . . . 44
ET1545L Rear Mount Cut Out . . . . . . 45
ET1547L/1548L/154 9L Rear Mount Plat e Cut
Out . . . . . . . . . . . . . . . . . . . . 45
ET1567L Front Mount Plate Cut Out . . . 46
Regulatory Information 47 Warranty 51
Inde x 53
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Congratulati ons on your purchase of an Elo TouchSystems Entuitive LCD touchmonitor. Your new high-resolution touchmonitor combines the reliable performance of Elo’s touch technol ogy with the latest advances in LCD display design. This combination of features creates a natural flow of information between a user and your touchmonit or.

Precautions

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I
NTRODUCTION
Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit. See Appendix B for more information on touchmon itor safety.

Abou t the Pr oduct

Your LCD Kiosk Touchmonitor is a 15.0” XGA TFT color display with the following feature s:
• Direct analog RGB input
• 15.0” diagonal screen size
• 16.7 million displayable colors (262,144-1549L)
• 1024 x 768 resolution
• XGA/ SVGA/ VGA/ VESA/ Mac/ NEC PC-98 compatible
• 24~60kHz horizontal scan
• 56~75Hz refresh rate
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• Auto adjustment capability
• High quality full scree n re- scaling
• Multilingual OSD menus in four languages: English, French, Italian, Spanish, and Japanese
• VESA flat panel monitor physical mou nting interface (75mm)
• For full Product Specif ications refer to Appendix C.
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NSTALLATION AND

Unpac king Your Touchm onitor

Check that the following 9 items are present and in good condition:
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S
OSD Remote Video cable
ETUP
LCD Display
Monitor power cable (US/Canada)
Elo Quick Install Guide
CD Software
Quick Install Guide and software CD
OR
USB touchscreen cable
European monitor power cable
Mounting brackets (2)
Serial touchscreen cable
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Prod uct O verview (1545L)

Main Unit

LCD Display
Detachabl e mounting L-brackets

Rear View

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Bottom View/Side View

r
Power switch
Touch interface
serial
Video cable
connector

Prod uct O verview (1547 L/1548 L/1549L )

Main Unit

Remote OSD
connector
Power
connecto
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Rear View

r

Side View

75
75
Power switch
Touch interface
serial
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Video cable
connector
Remote OSD
connector
Power
connecto
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Prod uct O verview (1567L)

Main Unit

Rear View

75
75
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Side View
r
Power switch
Touch interface
serial
Video cable
connector
Remote OSD
connector
Power
connecto
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Attaching the L-Brackets

Depending on your mounting scheme, use the L-brackets or the VESA 75mm standard holes lo cated on the back of the kiosk monitor. See page 15 for VESA mounting information.
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You will need a screwdriver to attach the L-brackets.
Your kiosk touchmonitor comes with a mounting bracket (C-bracket) attached at the back. Included are two L-brackets (and four screws) that attach to both ends of the C-bracket for additional mounting options.
To attach the L-bra ck ets :
1 Lay the monitor face down. 2 Place the long end of the L-bracket ag ain st the end of the mounting
C-bracket. Line up the two holes of the L-bracket with the two holes of the C-bracket. See the illustration below.
C-bracket
L-bracket
3 Place two screws in the holes and with the screwdriver, screw them in to
secure the bracket.
4 Repeat steps 2 and 3 to attach the other L-bracket to the other side of the
mounting bracket.
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Touch Interface Con nection

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Your interface cables may have been pre-connected to your monitor at the factory.
Your touchmonitor comes with one of the following touchscreen connector cables: Serial (RS-232) cable or USB cable (For Windows 98 or Windows 2000 computers only.)
To setup this display, please refer to the following figures and procedur es:

Serial Connection

The following illust rations guide you step by step in connecting your touchmonitor using a serial cable connection.
Before connecting the cables to your touchmonitor and PC, be sure that the computer and the touchmonitor are turned off.
Video cable
Serial touchscreen cable
Monitor power cable (US/Canada)
Power Switch
Power
OSD Remote port
Connections on underside
Female video connector
Female serial touchscreen connector
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European monitor power cable
OSD Remote
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Connecting the V ideo Cable
Connections on underside
Female 15-pin video connector
Video cable
Video port
• Connect the 15-pin video cable to the video port on your PC.
• Connect the other end of the video cable to the video connector on your touchmonitor.
• Secure the cable to your touchmon itor and PC by turning the screws on the connector clockwi se.
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Connecting the Serial Touchscreen Cable
Connections on underside
Serial touchscreen cable
Serial touchscreen cable
• Connect the female end of the serial (RS-232) cable to the serial port on the back of your PC.
• Connect the male e nd of th e cable to t he s erial t ouchsc reen conne ctor on your touchmonitor.
• Secure the cable to your touchmon itor and PC by turning the screws on the connector.
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Connec t th e Remote OSD Cable
Connections on underside
OSD remote port
Video cable
Video port
Ferrite bead
• Connect the 6 pin DIN cable to the OSD Remote port on your touchmonitor.
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Connecting the Power Cable
Connections on underside
Power Cable
Power cable
Depending on where you live, you will use either the European or US/Canadian power cable.
• Connect the female end of the power cable into the power port on the touchmonitor.
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To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor’s power cor d int o a surge protector, and then connect the surge protector to a grounded (three-pronged) AC electrical outlet.
• Power on your PC then your touchmonitor. After a brief pause the picture should appear.
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USB Connection

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A USB connection can only be used if your PC is running Windo ws 98 or Windows 2000.
The following illust rations guide you step by step in connecting your touchmonitor using a USB cable connection.
Before connecting the cables to your touchmonitor and PC, be sure that the computer and the touchmonitor are turned off.
USB touchscreen cable
Power
Connections on underside
OSD  Remote port
Power switch
USB  port
Female 15-pin video connector
Video cable
Monitor power cable (US/Canada)
European power cable
OSD Remote
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Connecting the V ideo Cable
Connections on underside
Female 15-pin video connector
Video cable
Video port
• Connect the 15-pin video cable to the video port on your PC.
• Connect the other end of the video cable to the video connector on your touchmonitor.
• Secure the cable to your touchmon itor and PC by turning the screws on the connector clockwi se.
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Connecting the USB Touchscreen Cable
Connections on underside
USB touchscreen connector
USB touchscreen cable
• Connect the USB t ouchscree n cabl e to the US B touch screen co nnector on the touchmonitor.
• Connect the other end of the USB cable to your PC.
• The touchscreen cabl e connector s should fit snugly into the connectors on your touchmonitor and PC.
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Connecting the R em ote OSD Cable
Connections on underside
OSD Remote Port
Video cable
Ferrite bead
Video port
• Connect the 6 pin DIN cable to the OSD Remote port on your touchmonitor.
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Connecting the Power Cable
Connections on underside
Power Cable
Power cable
Depending on where you live, you will use either the European or US/Canadian power cable.
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• Connect the female end of the power cable into the power port on the touchmonitor.
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To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor’s power cor d int o a surge protector, and then connect the surge protector to a grounded (three-pronged) AC electrical outlet.
• Power on your PC then your touchmonitor. After a brief pause the picture should appear.
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Optimizing the LCD Display

To ensure the LCD display works well with your compute r, configure the display mode of your graphic card to make it less than or equal to 1024 x 768 resolution, and make sure the timing of the display mode is compatible with the LCD display. Refer to Appendix A for more information about resolution. Compatible video modes for your touchmonitor are listed in Appendix C.

VESA M ou nt on Your Touchmon itor

Your kiosk touchmonitor comes with a VESA standard mounting bracket (C bracket) attached at the back. Included are two sliders (L brackets) that attach to both ends of the C bracket for additional mounting options. Your touchmonitor conforms to the VESA Flat Panel Monitor Physi cal Mounting Interface (FPMPMI™) Standard which defines a physi cal mounting interface for flat panel monitors, and corresponding standards for flat panel monitor mounting devices, such as wal l and ta ble arm s .
The following companies provide VESA mounting devices compatible with your touchmonitor:
Ergotron 800-888-8458 651-681-7600 www.ergotron.com
GCX 800-228-2555 707-773-1100 www.gcx.com
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Innovative Office Pro ducts 800-524-2744 610-253-9554 www.innov-office-prod.com
MRI 800-688-2414 www.mediarecovery.com
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Installing the D river Soft ware

Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers a re located on the enclosed CD-ROM for the following operat ing systems:
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
Additional driver s and driver information fo r other operating systems (i ncluding MS DOS, Windows 3.x, OS/2, Macintosh and Linux) are available on the Elo TouchSystems web site at www.elotouch.com.
Your Elo touchmonitor is plug-a nd-play compliant. Informati on on the video capabilitie s of your touchmonitor is sent to your video display adapte r when Windows starts. If Windows detects your touchmonitor, follow the instr uctions on the screen to install a generic plug-and-play monitor.
Refer to the appropriat e following section for driver instal lation instructions.
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Installing the Serial Touch Driver for Windows XP, Windows 20001, Me, 95/98 and NT 4.0

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For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If the AutoStart feature for your CD-ROM drive is active, the system automatically de tects the CD and starts the setup program.
2 Follow the directions on the screen to complete the driver setup for your
version of Windows.
If the AutoStart featu re is no t acti ve:
1 Click Start > Run. 2 Click the Browse button to locate the EloCd.exe program on the CD-ROM. 3 Click Open, then OK to run EloCd.exe. 4 Follow the directions on the screen to complete the driver setup for your
version of Windows.
1.To install Windows 2000 and Windows XP, you must use the "update driver" method; you will not find a setup.exe fil e within the download.
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Inst a lling the Serial Touch Driver for M S-DOS and Windows 3. 1

To install Windows 3.x and MS-DOS from Windows 95/98, follow the dire c t io ns below:
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. 2 From DOS, type d:\EloDos_W31 to change to the correct directory on the
CD-ROM (your CD-ROM drive may be mapped to a different drive letter).
3 Type install and press Enter to start the installation. 4 Align the touchscree n.
You must have already completed Steps 1 and 2 before proceeding. Refer to Chapter 2 of the Elo DOS and Windows Driver Guide as necessary for additional ins tallation information.
To run the INSTALL program:
1 Type INSTALL at the DOS prompt in the directory containing the driver
inst a l l f i l e s .
2 INSTALL asks you to select the softwar e to install. Then choose
d:\EloDos_W31 from the displ ayed list.
3 INSTALL also asks you for the paths to use during ins tallation, or you may
use its defaults. INSTALL creates directories as necessary, and warns you if they exist.
If you are updating your softwar e, you may wish to specify the paths conta ining the earlier versi ons, and overwrite the obsolete files. All ex ecutable programs are upward comp a tib le. Fo r a list of differences from each pre viou s ve rs ion of the drivers, be sure to select "Differences from Previous Versions" during the installation process.
INSTALL updates your AUTOEXEC.BAT file with the drivers you select. INSTALL makes a copy of your original AUTOEXEC.BAT file, cal led AUTOEXEC.OLD. If you already have Elo driver commands in your AUTOEXEC.BAT file, they will be commented out.
When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory you specified. GO loads the touchscreen driver, runs the calibration program ELOCALIB, and gives you some final instructions.
If you are using Windows 3.1, you will also align the touchscreen within Windows 3.1 with the Touchscreen Control Panel.
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Installing the USB T ouch Driver

Inst alling t he U SB Touch Dr iver for W indo ws 98 a nd Wi ndo ws 2000
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If Windows 98 or Windows 2000 starts the Add New Hardware Wizard:
2 Choose Next. Select “Search for the best driver for your device
(Recommended)” and choose Next.
3 When a list of search locations is displayed, place a checkmark on “Specify a
location” and use Browse to select the \EloUSB directory on the Elo CD-ROM.
4 Choose Next. Once the El o TouchSystems USB touchscreen driver has been
detected, choose Next again.
5 You will see several files being copied. Insert your Windows 98 CD if
prompted. Choose Finish.
If Windows 98 or Windows 2000 does not start the Add New Hardware Wizard:
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For Win dows 2000 you must have administr ator access rights to inst all the driver.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If the AutoStart feature for your CD-ROM drive is active, the system automatically de tects the CD and starts the setup program.
2 Follow the directions on the screen to complete the driver setup for your
version of Windows.
If the AutoStart featu re is no t acti ve:
1 Click Start > Run. 2 Click the Browse button to locate the EloCd.exe program on the CD-ROM. 3 Click Open, then OK to run EloCd.exe. 4 Follow the directions on the screen to complete the driver setup for your
version of Windows.
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About T ouchmonitor Adjustments

Your touchmonitor will likely require adjustment. Variations in video output and application will require you to adjust your touchmonitor to optimize the quality of the displa y.
For best performance, your monitor should be operating in native resolution, that is 1024 x 768 at 60-75 Hz. Use the Display control panel in Windows to choose 1024 x 768 resolution.
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PERATION
Operating in other resolutions will degrade video performanc e . For further information, please refer to Appendix A.
All adjustments you make to the controls are automatically memorized. This feature saves you from having to rese t your choices every time you unplug or power your touchmonitor off and on. If there is a power failure your touchmonitor settings will not default to the factory specifications.

Using the On-Scr een Display M enus

All adjustments are made by using the on-screen display (OSD) menus. All menu items can be selected by using the buttons on the side bezel.
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OSD menu default is enabled. Press the UP and DO WN b uttons at the same time to enable/disable the OSD funct ions
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Remote OSD Buttons

AUTO/SEL DOWN UP MENU
AUTO/SEL DOWN UP MENU
1
MENU
UP
2
3
DOWN
4
AUTO/SEL
5
1
2
3
4
Control Function
Menu
Contrast/ Plus/Clockwise
Brightness/Minus/ Counter-Clockwise
Auto/Select
Power Switch Switches on/off the power of your touchmonitor. Enable/Disable
Display Exits the OSD menus.
1. Enter contrast of the OSD
2. Increase value of the adjustment item.
3. Select item clockwise
1. Enter brightness of the OSD
2. Decrease value of the adjustment item
3. Select item counter-clockwise Select- To select the adjustment items from the
OSD menus. Auto- To activate the “Auto Adjustment”
function to obtain an optimum image.
1. Press the Menu and Up buttons at the same time and hold for two seconds to enable/disable the OSD functions. OSD menu default is enabled.
2. Press the Menu and Down buttons at the same time to enable/disable the power lock function.
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OSD M enu F unction

CONTRAST
50
Contrast
Controls the picture contrast
Brightness
Controls the picture brightness
V-Position
Controls the vertical position
H-Position
Controls the horizonta l position
Recall De faults
Recalls f actory sett ings of the image parameters
C1/C2/USER (Color)
Using these icons, you can se lect one of the preset color temperatures (9300°K or 6500°K). Confirm your ch oice by pres si ng the SELECT button. If you want to change the color temperatures individually, select USER and confirm by pressing the OSD button SELECT. Now you can use the OSD dial to toggle between the settings R, G and B (red, green and bl ue foreground). To change a setting, first press the SELECT button, then ch oo s e the desir ed valu e w ith the OSD dial. To confirm the setting, press the SELECT button again.
If you don’t need to adjust an y further settings, choose the icon to return to the OSD main menu.
Phase
Controls the vertical fine adjustment
Clock
Controls the horizontal fine adjustme nt
OSD H-Position
Adjusts the horizontal position of the OSD menu
OSD V-Position
Adjust th e vertical position of the OSD men u
OSD Time
Determines how long (in seconds) the OSD menu waits before closing au to m a tically af te r no action has been performed.
Auto Adjus t
Autom at ic a lly selects th e o pt io n al settings for image parameters (brightness, contrast, image position, phase, etc.)
OSD Language
Selection of the OSD menu langu age: English, French, Italian, Sp anish, Japanese.
Image Information
Display s the current graphics mode.
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If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center.

Solutions to Common Problems

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ROUBLESHOOTING
Problem Suggestion(s)
No image ap pears on screen . Check that al l the I/O and power connector s are properly
connected as described in Chapter 2. Make sure the pins of the connectors are not crooked or
broken. Test power su pply by trying different cables, a differe n t
wall outlet or plug another appliance into the outlet. Make certa in the vi deo cab le is prope rl y conne ct ed a nd tha t
it is not damaged. Check for bent pins on the cable connectors.
Ensure that your computer and video card ar e properly configured. (Consult video card documen tation.)
“Out of Range ” display Check to see if the resolution of your computer is higher
than that of the LCD display. Reconfigure the resolution of your computer to make it less
than or equal to 1024 x 768. See A ppendix A for more info rmation on r es o lu ti on.
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Image has vertical flickering lin e bars. Use “PHASE” to make an adju stment.
Check and reco nfigure the display mode of the vertical refresh ra te of y our gr aph ic car d t o mak e it co mpat ib le with
the LCD display. Image is uns table and flickering Use “CLOC K” to m ake an adjustme nt. Image is scrolling Make sure the VGA signal cable (or adapter) is well
connected.
Check and reco nfigure the display mode of the vertical
refresh ra te of y our gr aph ic car d t o mak e it co mpat ib le with
the LCD display. Touch doesn’t work Make sure cable is secure ly attached at both ends.
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A PPENDIX
A
C
HAPTER
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N
ATIVE
The native resolution of a monitor is the resolution level at which the LCD panel is designed to perfor m best. For the Elo LCD touchmonitor, the native resolution is 1024 x 768 for the XGA-15 inch siz e. In almost all cases, screen images look best when viewed at their native resolution. You can lower the resolution setting of a monitor but not increase it.
Input Video 15” LCD
640x480 (VGA) Transforms i nput format to 1024x7 68 800x600 (SVGA) Transforms i nput format to 1024x7 68 1024x768 (XGA) Displays in Native Resoluti on
R
ESOLUTION
The native resolution of an LCD is the actual number of pixels horizontally in the LCD by the number of pixels vertical ly in the LCD. LCD resol ution is usually represented by the following symbols:
VGA SVGA XGA SXGA UXGA
640x480 800x600 1024x768 1280x1024 1600x1200
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As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels vertically. Input video is also represented by the same terms. XGA input video has a format of 1024 pixels hor iz ontally by 768 pixels vertically. When the input pixels containe d in the video input format match the native resolution of the pa nel, there i s a one to one corre spondence of mapping of input video pixels to LCD pixels. As an example, the pixel in 45 column and 26 row of the input video is in 45 column and 26 row of the LCD. For the case when the input vide o is a t a lowe r res oluti on than t he nat ive res oluti on of th e LCD, the direct corresponde nce between the video pixels and the LCD pixels is lost. The LCD controller c an compu te the correspon dence be tween video pi xels a nd LCD pixels using algorithms contained in the controller. The accura cy of the algorithms determines the fidelity of conversion of video pixels to LCD pixels. Poor fideli ty conversion can result in artifacts in the LCD displayed image such as varying width charact ers.
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A PPENDIX
B
C
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T
OUCHMONITOR
This manual contains inf ormation that is important for the proper setup and maintenance of your touc hmonitor. Befor e setti ng u p and poweri ng on your new touchmonitor, read thr ough this manual, especia lly Chapter 2 (Insta llati on), and Chapter 3 (Ope rati o n).
1 To reduce the risk of electric shock, follow all safety notices and never open
the touchmonitor case.
2 Turn off the product before cleaning
S
AFE TY
3 Your new touchmonitor is equipped with a 3-wire, grounding power cord.
The power cord plug will onl y fit into a grounde d outlet. Do not a ttempt to fit the plug into an outlet that has not been confi gured for this purpose. Do not use a damaged power cord. Use only the power cord that comes with your Elo TouchSystems Touchmonitor. Use of an unauthorized power cord may invalidate your warranty.
4 The slots located on the sides and top of the touchmo nitor case are for
ventilatio n. Do not bloc k or insert anything inside the ventilation slots.
5 It is important that your touchmonitor remains dry. Do not pour liquid int o or
onto your touchmonitor . If your touchmo nitor becomes wet do not attempt to repair it yourself.
B-33
Page 40

Care an d Handling of Your Touchm onitor

The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level.
• To avoid risk of electric shock, do not disassemble the brick supply or display unit cabine t. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.
• Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use thinner or benzene, abra sive cleaners or compressed air.
• To clean the display unit cabinet , use a cloth lightly dampened with a mild detergent.
• Avoid getting liquids inside your touchmonitor. If liquid does get inside, have a qualified servi ce te chnician check it before you power it on again.
• Do not wipe the screen with a cloth or sponge that could scratch the surface.
• To clean the touchscreen, use window or glass cleaner. P ut the cleaner on the rag and wipe the touchscreen . Never apply the cleaner directly on the touchscreen.
B-34 Elo Entuitive Touchmonitor User Guide
Page 41

Com patibility Modes

Your Elo Entuiti ve touc hmonitor is c ompati ble with the f ollowing vi de o modes:
Mode Resolution H. Frequency (kHz) V. Frequency (Hz)
IBM & VESA VGA 640 x 350 31.47 70.09 IBM & VESA VGA 640 x 400 31.47 70.09 IBM & VESA VGA 720 x 400 31.47 70.09 IBM & VESA VGA 640 x 480 31.47 59.94 IBM & VESA VGA 640 x 480 37.86 72.81 IBM & VESA VGA 640 x 480 37.50 75.00 VESA VGA 800 x 600 35.16 56.25 VESA VGA 800 x 600 37.88 60.32 VESA VGA 800 x 600 48.08 72.19 VESA VGA 800 x 600 46.88 75.00 VESA VGA 800 x 600 48.36 60.00 VESA VGA 800 x 600 56.48 70.07 VESA VGA 800 x 600 60.02 75.03 Apple Macintosh LC 13” 640 x 480 34.97 66.61 Apple Macintosh II 13” 640 x 480 35.00 66.67 Apple Macintosh 16” 832 x 624 49.73 74.55 Apple Macintosh 19” 1024 x 768 60.24 75.02 NEC FC-98 series 640 x 400 31.47 70.01 NEC FC-98 series 640 x 480 31.47 59.94
C
HAPTER
4
T
ECHNICAL
A PPENDIX
C
S
PECIFICATIONS
C-35
Page 42

Touchmo nitor Specifications ET1545L/1 547L/1548L/156 7L

Table C.1
15" LCD Touchmonitor Specifications
Display Type
Size Pixel Format
Touchscreen Colors Display
Active matrix, thin film transistor (TFT) , liquid cry stal display
15-inch diagonal 304 x 228 mm useful screen area 1024 x 768
0.125-inch IntelliTouch and SecureTo uch, anti-glare
Surface wave technology 16 million with dithering
IntelliTouch: 270 cd/m² Max. AccuTouch: 252 cd/m² Max.
Brightness Back-light Lamp
Life
Viewing Ang le Contrast Ratio Display R esponse
40,000 hou rs at full brightness typical
Horizontal Vertical 450:1 typical
13 ms(tr)/27 ms(tr)
Time
Operating Temp Storage Temp
Environmental
Mechanical
Electrical
Humidity Weight
Size Input Video
Input Power Power Dissipation Safety & EMC UL, cUL and TUV
Agencies
SecureTouch: 252 cd/m ² Max.
-75~75 or 150 degrees total
-70~70 or 140 degrees total
0°C to 50°C
-30°C to +60°C 80% non-cond ensing
10.6 lbs. maximum approx. weight for IntelliTouch and SecureTouch
See drawi ngs on pag es 40,41, an d
43. VGA/SVGA/XGA analog video 100-240 VAC, 50/60 Hz. Universal
FCC-B, CE, C-Tick, MRPII and VCCI
C-36 Elo Entuitive Touchmonitor User Guide
Page 43

Touchmo nitor Specifications ET1549L

Table C.2
15" LCD Touchmonitor Specifications
Display Type
Size Pixel Format
Touchscreen Colors Display
Active matrix, thin film transistor (TFT) , liquid cry stal display
15-inch diagonal 308 x 232 mm useful screen area 1024 x 768
0.125-inch IntelliTouch Surface wave technology
262,144 IntelliTouch: 225 cd/m² Max.
Brightness Back-light Lamp
Life
Viewing Ang le Contrast Ratio Display R esponse
50,000 hou rs at full brightness typical
Horizontal Vertical 400:1 typical
15 ms(tr)/10 ms(TF)
Time
Operating Temp Storage Temp
Environmental
Mechanical
Electrical
Humidity Weight
Size Input Video Input Power Power Dissipation Safety & EMC UL, cUL and TUV
Agencies
±80 or 16 0 de grees total ±80 or 16 0 de grees total
0°C to 50°C
-30°C to +60°C 80% non-cond ensing
10.6 lbs. maximum approx. weight for IntelliTouch and SecureTouch
See drawings on pages 41. VGA/SVGA/XGA analog video 100-240 VAC, 50/60 Hz. Universal
FCC-B, CE, C-Tick, MRPII and VCCI
C-37
Page 44
Table C.3
IntelliTouch Touchmonitor Specification s
Mechanical
Positional Accuracy
Touchpoint Density Touch Activation
Standard deviation of error is less than 0.080 in. (2.03 mm ). Equate s to les s th an ± 1%.
More than 100,000 touchpoints/in2 (15,500 touchpoints/cm2). Typically less than 3 ounces (85 grams).
Force Surface Durability Expected Life
Performance
Sealin g
Surfac e durability is that of glass, Mohs’ hardne ss rating of 7. No know n we ar -o ut mechan ism, as th er e are no laye rs , co atings,
or moving pa rts. IntelliTouch technology has been operationall y tested to more than 50 million touches in one location wit h out failure, using a stylus similar to a finger.
Unit i s sealed to protect a gainst s plashed li quids, dir t, and dust . See IntelliTouch Ultra Product Manual for details.
Optical
Light Transmission
92%
(per ASTM D1003) Visual Resolution
Gloss (per ASTM D2457 using a 60­degree gloss meter)
All measurem ents made using U SA F 1951 Resolution Chart, under 30X magnification, with test uni t located approximately
1.5 in (38 mm) from surface of resolution chart. Clear surface: Excellent, wit h no noticeable degradation. Antiglare surface: 6:1 minimum.
Clear surface: N/A Antiglare surface: Curved: 60 ± 20 gloss units or 75 ± 15 gloss
units.
Environmental
Chemical Resistance
Electrostatic
The acti ve area of the touchscreen is resistant to all che micals that do no t affect glas s, such as:
Acetone Toluene Methyl et hyl ketone Isopropyl alcohol Methyl alcohol Ethyl ac etate Ammo ni a-based glass clea ners Gasoline Kerosene Vinegar
Meets Level 4 (15 kV air/8 kV contact discharges).
Protection (per EN 61 000-4- 2, 1995)
C-38 Elo Entuitive Touchmonitor User Guide
Page 45
Table C.4
SecureTouch Touchmonitor Specifications
Mechanical
Positional Accuracy
Touchpoint Density Touch Activation
Standard deviation of error is less tha n 0.080 in. (2.03 mm ). Equate s to les s th an ± 1%.
More than 100,000 touchpoints/in2 (15,500 touchpoints/cm2). Typically less than 3 ounces (85 grams).
Force Surface Durability Expected Life
Performance
Surfac e durability is that of glass, Mohs’ hardne ss rating of 7. No know n we ar -o ut mechan ism, as th er e are no laye rs , co atings,
or moving pa rts. IntelliTouch technology has been operationall y tested to more than 50 million touches in one location wit h out failure, using a stylus similar to a finger.
Optical
Light Transmission
92%
(per ASTM D1003) Visual Resolution
Gloss (per ASTM D2457 using a 60­degree gloss meter)
All measurem ents made using U SA F 1951 Resolution Chart, under 30X magnification, with test uni t located approximately
1.5 in (38 mm) from surface of resolution chart. Clear surface: Excellent, wit h no noticeable degradation. Antiglare surface: 6:1 minimum.
Clear surface: N/A Antiglare surface: Curved: 60 ± 20 gloss units or 75 ± 15 gloss
units.
Environmental
Chemical Resistance
Electrostatic
The acti ve area of the touchscreen is resistant to all che micals that do no t affect glas s, such as:
Acetone Toluene Methyl et hyl ketone Isopropyl alcohol Methyl alcohol Ethyl ac etate Ammo ni a-based glass clea ners Gasoline Kerosene Vinegar
Meets Level 4 (15 kV air/8 kV contact discharges).
Protection (per EN 61 000-4-2, 1995)
C-39
Page 46

15" LCD Touchm onitor Dimen sions

ET1545L

C-40 Elo Entuitive Touchmonitor User Guide
Page 47
See www.elotouch.com/ pdfs/drawings/ms500235.pd f

ET1547L/1548L/1549L

296
313
9
305
229
380
430
4.3
R5.4
110
237
C-41
Page 48
See detail A
A=28
1
Detail A
Scale 2:1
90
115
65
460
380
75
70
56
C-42 Elo Entuitive Touchmonitor User Guide
77
75
296
Page 49

ET1567L

400
305
4.3
316
70
430
229
9
66
30
C-43
Page 50
75
75
65

Cut Out Dimensions

ET1545L Front Mount Cut Out
86
See www.elotouch.com /pdfs/drawings/ms500 108.pdf for more information.
C-44 Elo Entuitive Touchmonitor User Guide
Page 51
ET1545L Rear Mount Cut Out
ET1547L/1548L/1549L Rear Mou nt Plate C ut Out
157
4X Customer Option
See notes
NOTES:
Material:
1. Wood: 04.5 holes thru for M4 screws w/nuts or screws for wood 04 mm.
2. Sheet Metal: Concealed head threaded studs M4 w/nuts.
314.0 +1.0 0
440
4X R4.00
119
70
238.0 +1.0 0
C-45
Page 52
ET1567L Fr ont M ount Pl ate C ut Out
314.0 +1.0 0
157
4X Customer Option
See notes
440
NOTES:
Material:
1. Wood: 04.5 holes thru for M4 screws w/nuts or screws for wood 04 mm.
2. Sheet Metal: Concealed head threaded studs M4 w/nuts.
4X R4.00
119
70
238.0 +1.0 0
C-46 Elo Entuitive Touchmonitor User Guide
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C
HAPTER
4
R
EGULATORY INFORMATION
I. Electrical Safety Information:
A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazar d if the limitations are not followed.
B) There are no operator serviceable parts ins ide this equipment. There are ha zard­ous vol tages generated by this equipment which constitute a safety hazard. Se rvice should be provided only by a qualified service technician.
C) This equipment is pro vided with a detachable power cord which has an integr al safety ground wire and 3-prong connector intended for connection to a grounded safety outlet.
1) Do not substi tute the cord with othe r than the provided approved type . Under no circumstances use an adapter plug to connect to a 2-wire outlet as this will defeat the continuity of the grounding wire.
2) The equipment requires the use of the ground wire as a part of the safety certification, modification or misuse can provide a shock hazard that can result in serious injury or death.
3) Contact a qualified electrician or the manufacturer if there are questions about the installation prior to conn ecting the equ ipment t o mains power.
II. Emissions and Immunity Informati on
A) Notice to Users in the United States: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency ener gy, and if not installed and used in accordance with the instructions, ma y cause harmfu l interfer ence to radio communications.
B) Noti ce to User s in Canada: This equipmen t complies with the Class B limits for radio noise emissions from digital apparatus as established by the Radio Interfer­ence Regulations of Industrie Canada.
C) Notic e to U se rs in th e E ur o pe an Union: Us e on ly th e pr ov id ed pow e r co rd s and interconnecting cabling provided with the equipment. Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emission s or immunity as required by the followi ng standards :
This Inform ation T echnology Equipment (ITE) is require d to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following Directives and Standards:
47
Page 54
This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55 022 Class B and the Low Voltage Directive 73/23/EEC as indicated in European Standard EN 60 950.
D) General Information to all Users: This equipment generates, uses and can radi­ate radio frequency energy. If not installed and used according to this manual the equipment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular instal lation due to site-specific fa ctors.
1) In order to meet emission and immunity requirements, the user must observe the following:
a) Use only the provided I/O cables to connect this digital device with any computer.
b) To ensure compliance, use only the provi d ed m anufactu rer’s approved line cord.
c) The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
2) If this e quipment ap pears to cau se interfe rence with r adio or tel evision reception, or any other device:
a) Verify as an emission sou rce by turning the equipment off and on. b) If you de te r m in e th a t th is equ i pm e n t is cau s in g the int er fe rence, try to
correct the interference by using on e or m o re of the following measures:
i) Move the digital device away from the affected receiver. ii) Reposition (turn) the digital device with respect to the affected
receiver. iii) Reorient the affected receiv er’s antenna. iv) Plug the digital device into a different AC outlet so the digital
device and the receiver are on different branch circuits. v) Disconnect and remove any I/O cables that the digital device
does not use. (Unterminated I/O cables are a potential source of high RF emission levels.)
vi) Plug the digital device into only a grounded outlet receptacle. Do not u se AC adap ter plugs. (Re moving or cuttin g the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user.)
If you need additional help, consult your dealer, manufacturer, or an experi­enced radio or television technician.
48 Elo Entuitive Touchmonitor User Guide
Page 55
"The ap plicat ion of t his mo nitor i s restri cted to specia l cont rolled lumino us envi­ronments. The screen surface trend to reflec t annoying li ght of lamps and sunlight. To avoid these reflections the monitor should not be positioned in front of a win­dow or dir e ct ed to lumin a rie s. The mon i to r is in complian c e w ith Reflec tion Clas s III acco rding to ISO 9241-7"
“Die Anwendung dieses Bildschirms ist auf speziel kontrollierte Umgebungs­beleuchtungen eingeschränkt. Die Bildschirmoberfläche neigt zu störenden Spie­lungen von Lampen und Sonnenlicht. Um diese Refelxionen zu vermeiden sollte der Monitor nicht auf Fenster und Beleuchtungseinrichtungen ausgerichtet sein. Der Monitor erfüllt nur die Relexionsklasse III nach ISO9241-7"
49
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50 Elo Entuitive Touchmonitor User Guide
Page 57
C
HAPTER
4
W
ARRANTY
Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors and components of th e product are: 3 years monitor, 10 years IntelliTouch screen, 5 years Accu- Touch screen, 5 years Cont roller.
Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time and from time to time make changes in the components deliver ed as Products or components.
Buyer shall notify Seller in writing promptly (and in no case later than thirty (30) days after discov ery) of the failure of any Product to conform to the warranty set forth above; shall describe in commercially reasonable detail in such notice the symptoms assoc iated with such failure; and shall provide to Seller the opportun ity to inspect such Products as installed, if possible. The notice must be received by Seller during the Warranty Period for such product, unless otherwise directed in writing by the Seller. Within thirty (30) days after submitting such noti ce, Bu yer shall package the allegedly defective Product in its original ship ping carton(s) or a functional equivalent a nd shall ship to Seller at Buyer’s expense and risk.
Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fai ls to meet the warranty set forth a bove , Seller shall corr ect such failure by, at Seller’s options, either (i) modifying or repairing t he Product or (ii) replacing the Product. Such modific ation, repair, or replacement and the return shipment of the Pro duct with minimum insurance to Buyer shall be at Se ller’s expense. Buye r shall be ar the r isk of loss or damage in transit, and may insure the Product. Buyer shall reimburse Seller for transportat ion cost incurred for Product returned but not found by Selle r to be defective. Modifi cati on or repair, of Products may, at Seller’ s option , take place either at Seller ’s facilities or at Buyer’s premises. If Seller is unable to modify, repair, or replace a Product to conform to the warranty set forth above, then Seller shall, at Seller’s option, either refund to Buyer or credit to Buyer’s account the purchase price of the Product less depreciation calculated on a straight-line basis over Seller’s stated Warranty Period.
51
Page 58
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BRE ACH OF WARRANTY. EXCE PT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN. SELLER’S LIABILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PR ODUCT. IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES.
Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to (i) assessing the suitability for Buyer’s intended use of the Product s and of any system design or drawing and (ii) determining the complia nce of Buyer’s use of the Products with applicable laws, regulations, codes, and standards. Buyer retains and accepts full responsibil ity for all warranty and other claims relatin g to or arising from Buyer’s products, which include or incorporate Products or components manufactured or supplied by Seller. Buyer is solely responsible for any and all representations and warranties regarding the Products made or authorized by Buyer. Buyer will indemnify Seller and hold Seller harmle ss from any liability, claims, los s, cos t, or expe nses (inc lu ding rea sonable a tto rney’s fees) a ttribu table to Buyer’s products or representations or warranties concerning same.
52 Elo Entuitive Touchmonitor User Guide
Page 59

Index

Numerics
15" LCD Tou c hm on it or Dim ensions, 40 15” LCD Touchmonitor (ET15-XXWC-1)
Spec ifications, 36, 37
A
About the Product, 1 About Touchmonitor Adjustments, 25 Attaching the L-Bra ck e ts, 9 Auto Adjust, 27
B
Bottom View/Side View (1545L), 5 Brightness, 27
C
C1/C 2/USER (Color), 27 Care and Handling of Your Touchmonitor, 34 Clock, 27 Compatibility Modes, 35 Connect the Remote OSD Cable, 13 Connecting th e Power Cable, 14, 19 Connecting the Remote OSD Cable, 18 Connecting the Serial Touchscr een Cable,12 Connecting the U SB Touchscr een Cable, 17 Connecting the Video Cable (Serial connect ion), 11 Connecting the Video Cable (USB connection), 16 Contrast, 27 Cut Out Dimension s , 44
E
ET1545L Dimensions, 40 ET1545L Front Mount Cut Out, 44 ET1545L Rear Mount Cut Out, 45 ET1547L/1548L/1549L Dimensions, 41 ET1547L/1548 L/1549L Rear Mount Plate Cut Out, 45 ET1567L Dimensions, 43 ET1567L Front Mount Plate Cut Out, 46
Image, unstable, 30 Image, vertical flickering, 30 Instal lation and S etu p, 3 Installing the Driver Software, 21 Installing the Serial Touch Driver for MS-DOS and
Windo ws 3.1, 23
Installing the Serial Touch Driver for Windows XP,
Windows 2000, Me, 95/98 and NT 4.0, 22 Insta lling the USB Touch D river, 24 Installing the USB Touch Driver for Windows 98 and
Windo ws 2000, 24 Intelli Touch Touc hm o nit or Spe c if i ca tio ns , 38 Introduction, 1
M
Main Unit (1 54 5L ) , 4 Main Unit (1 54 7L /1548L/15 49 L), 5 Main Unit (1 56 7L ) , 7
N
Native Resolution, 31
O
Operation, 25 Optimi zing the LCD Display,20 OSD H-Position, 27 OSD Lang uage, 27 OSD Menu Function, 27 OSD Time, 27 OSD V-Position, 27 Out of Range display, 29
P
Phase, 27 Precautions, 1 Product Overview (1545L), 4 Product Overview (1547L/1548L/1549L), 5 Product Overview (1567L), 7
H
H-Position, 27
I
Image Information, 27 Image problem, 29 Image, sc rolling, 3 0
R
Rear Vie w (154 5L), 4 Rear Vie w (154 7L/1548L /1549L), 6 Rear Vie w (156 7L), 7 Recall Defaults, 27 Regulatory Information, 47 Remote OSD Buttons, 26
Index-53
Page 60
S
SecureTouch Touchmonitor Specifications, 39 Serial Connection, 10 Side View (1547L/1548L/1549L ), 6 Side View (1567L), 8 Solutions to Common Problems, 29
Troubleshooting, 29
U
Unpacking Your Touchmonitor, 3 USB Connection,15 Using th e On-Screen Display Menus, 25
T
Technical Specifications, 35 Touch Interface Connection, 10 Touch not working, 30 Touchmonitor Safety, 33 Touchmonitor Specifications ET1545L/1547L/1548L/
1567L, 36
Touchmonitor Specifications ET1549L, 37
V
VESA Mount on Your Touchmon itor, 20 V-Position, 27
W
Warranty, 51
Index-54
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