Elo TouchSystems ET1529L User Manual

Elo Entuitive Touchmonitor
User Guide

For 15” LCD Desktop
ET1529L Series

Revision.B

Elo Entuitive Touchmonitor

User Guide

15" LCD Desktop

ET1529L Series

Revision B

P/N 008603

Elo TouchSystems, Inc.

1-800-ELOTOUCH

www.elotouch.com

Copyright © 2005 Elo TouchSystems Inc. All Rights Reserved.

No part of this publication may be reproduced, transmitted, transcribed, stored in a
retrieval system, or translated into any language or computer language, in any form or by
any means, including, but not limited to, electronic, magnetic, optical, chemical, manual,
or otherwise without prior written permission of Elo TouchSystems.

Disclaimer

The information in this document is subject to change without notice. Elo TouchSystems
makes no representations or warranties with respect to the contents hereof, and specifi­cally disclaims any implied warranties of merchantability or fitness for a particular purpose.
Elo TouchSystems reserves the right to revise this publication and to make changes from
time to time in the content hereof without obligation of Elo TouchSystems to notify any
person of such revisions or changes.

Trademark Acknowledgments

IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks
of Elo TouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of
their respective companies. Elo TouchSystems claims no interest in trademarks other
than its own.

Tabl e of Contents

Chapter 1

Introduction 1

Product Description.................................................. 1

Detailed LCD Display Performance

Requirements ........................................................... 2

Customer Display............................................... 4

Serial Version ..................................................4

Fingerprint Reader ............................................. 4

Theory of Operation ........................................ 5

Sensor Specifications...................................... 5

Credit Card Reader ............................................ 5

Six Port USB Hub ..............................................6

External 12 VDC Power Supply......................... 6

Chapter 2

Installation and Setup 7

Unpacking Your Touchmonitor. ...............................7

Product Overview .....................................................8

Main Unit ............................................................ 8

Rear View ...........................................................8

Side View ........................................................... 9

Base Bottom View ..............................................9

Kensington™ Lock ............................................. 10

USB Interference Connection .................................. 11

Remove the back cover .....................................11

Replace the cable cover ....................................17

Optimizing the LCD Display .....................................18

Installing the Peripheral Device Drivers .................. 18

Finger Print Reader............................................ 18

Magnetic Stripe Reader ..................................... 19

Testing the USB MSR Keyboard Emulation ...19

Testing the USB-HID Class MSR ...................19

Convert MSR from HID to Keyboard

emulation ......................................................... 19

Convert MSR from Keyboard emulation to

HID................................................................... 22

Rear Facing Customer Display.......................... 26

USB Customer Display.................................... 26

Installing the Touch Driver Software .......................27

Installing the USB Touch Driver ........................ 28

Installing the USB Touch Driver for Windows

XP, Windows 2000, Me, 98 ...............................28

Brightness ................................................... 32

Contrast....................................................... 32

Saturation, Hue, Flesh Tones..................... 32

Phase .......................................................... 32

Auto Adjust .................................................. 32

OSD Left/Right ............................................ 32

OSD Up/Down ............................................ 32

Clock ........................................................... 32

Color Temperature...................................... 32

Current Input ............................................... 32

OSD Position .............................................. 32

Language .................................................... 33

Recall Defaults ............................................ 33

OSD Timeout .............................................. 33

Power-Save (No Input) ............................... 33

Power LED Display & Power Saving............. 33

General Power Saving Mode ..................... 33

Display Angle ....................................................... 33

12 LCD Function Key ........................................... 34

Controls and Adjustment ..................................... 25

OSD Lock/Unlock........................................... 25

Power Lock/Unlock ........................................ 25

OSD Menu Functions .................................... 25

OSD Control Options ..................................... 36

Brightness ................................................... 36

Contrast....................................................... 36

Saturation, Hue, Flesh Tones..................... 36

Phase .......................................................... 36

Auto Adjust .................................................. 36

OSD Left/Right ............................................ 36

OSD Up/Down ............................................ 36

Clock ........................................................... 36

Color Temperature...................................... 36

Current Input ............................................... 36

OSD Position .............................................. 36

Language .................................................... 37

Recall Defaults ............................................ 37

OSD Timeout .............................................. 37

OSD Exit ..................................................... 37

Chapter 4

Troubleshooting 39

Solutions to Common Problems .......................... 39

Chapter 3

Operation 29

About Touchmonitor Adjustments ...........................29

15 LCD Function Key ...............................................30

Controls and Adjustment .........................................31

OSD Lock/Unlock...............................................31

Power Lock/Unlock ............................................ 31

OSD Menu Functions.........................................31

OSD Control Options .........................................32

Appendix A

Native Resolution 41

Appendix B

Touchmonitor Safety 43

Care and Handling of Your Touchmonitor........... 44

Appendix C

Technical Specifications 45

Touchmonitor Specifications ......................... 46

AccuTouch Touchscreen

Specifications ................................................. 47

IntelliTouch Touchscreen

Specifications ................................................. 48

Infrared Touchscreen

Specifications ................................................. 49

15” LCD Touchmonitor

(ET1529L-XXXA-1-XX) Dimension ............... 50

15” LCD Touchmonitor

(ET1529L-XXXA-1-C3/C4-XX) Dimension.... 50

15” LCD Touchmonitor

(ET1529L-XXXA-1-XX-T) Dimension ............ 50

Regulatory Information 51
Warranty 55
Index 57

Product Description

The ET1529L is a retail terminal designed to present information to the operator and the
customer. The ET1529L is available in serial and USB versions or combo touch monitor.
The ET1529L functionally consists of a 15.0” LCD main display with a touchscreen, an
optional 12.1 inch Lcd, customer display, an optional vacuum fluorescent display (VFD)
Customer Display, an optional fingerprint reader, an optional credit card reader, and a 6
port USB (USB version only) Hub. The main display element is a 15.0 inch diagonal
XGA resolution (1024x768) LCD display. The main display will consist of an LCD
Display and touchscreen. Three types of touchscreens can be selected in the 1529L as
options. They are AccuTouch, Intellitouch, and IR. The 12.1 inch second display will
consist of the LCD Display and touchscreen(option). The Customer Display is a twenty
character two line vacuum fluorescent display (VFD). The VFD can display 40 charac­ters in a 20 character 2 row format. Each character is made by various fonts using a 5x7
pixel format matrix.
The fingerprint reader translates illuminated images of fingerprints into digital code for
further software processing, e.g. enrollment (fingerprint registration) and verification
(authentication of registered users). The fingerprint reader uses the SEIR method and
CMOS image sensor to capture high contrast, high resolution fingerprint images. A se­ries of algorithms extracts minutiae data from the image, mapping the distinguishing
characteristics of fingerprint ridge ends, splits, dots, and arches. To identify or verify a
fingerprint, a proprietary matching algorithm compares the extracted minutiae points
from the input fingerprint on the optical module to a previously stored sample. The
entire matching process takes roughly one second. There is a fingerprint reader avail­able in the USB version of the ET1529L.

C H A P T E R

1

INTRODUCTION

1-1

The credit card reader reads all three stripes on a standard credit card or drivers license.
The credit card is read by sliding the credit card, stripe side toward the display through
the credit card reader forward or backward. There is a USB credit card reader only.
The Hub provides 4 internal USB ports to be used by the credit card reader, the finger­print reader, the touchscreen, and the customer display. The hub also supplies two USB
ports to the outside of the back of the 1529L for external use. The hub is only used by the
USB version of the 1529L. The 1529L is powered by a universal AC power source or 12
VDC from external power source.

Detailed LCD Display Performance Requirements

15 inch TFT LCD Display Panel

Display Format 1024x768
Display area 15” 304.1mm(H) x 228mm(V)
Pixel Pitch 15” 0.297mm(H) x 0.297mm(V)
Contrast Ratio 400:1 typical
Brightness

LCD 350 cd/m2 (Typical)
AccuTouch 287 cd/m2 (Typical)
IntelliTouch 322 cd/m2 (Typical)
CarrollTouch 322 cd/m2 (Typical)

Surface Capacitive 322 cd/m2 (Typical)
Accutouch Transmission 82% typical
IntelliTouch Transmission 92% typical
IR Touchscreen Transmission 92% typical
Response Time Tr=12 msec/Tf=16msec typical
Display Color 16.2 million colors, 6 Bit with dithering
Vertical Viewing Angle Typical Vertical Viewing Angle: 60deg(looking down)/40 deg(lookingup)

@ CR>=10

Horizontal Viewing Angle Typical Vertical Viewing Angle: 60deg(looking down)/60 deg(lookingup)

@ CR>=10d

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12.1 Customer Display TFT LCD Display Panel

Display Format 800x600

Display area 12.1” 246.0mm(H) x 184.5mm(V)

Pixel Pitch 12.1” 0.3075mm(H) x 0.3075mm(V)

Contrast Ratio 150:1(Min)

Brightness 180 cd/m2(Typical) with no touchscreen

165cd/m2 with IntelliTouch
IntelliTouch Transmission 92% typical
Horizontal Viewing Angle +/- 45 degree typical at CR=10
Video Interface Connector -30/+10 degree typical at CR=10

1-3

Customer Display

The Customer Display is a twenty character two line vacuum fluorescent display (VFD).
It consists of a VFD and VFD controller.

Serial Version

Optional Parameters

Characters per row 20
Number of rows 2
Character 5x7 dot matrix
configuration
Character Height 9.5mm
Character width 6.2mm
Character ASCII
configuration
Character color Blue green
MTBF 300,000 hours

Fingerprint Reader

There is a fingerprint reader in the USB version only.
General Description-FDU01B is a PC peripheral FRD (Fingerprint Recognition Device)
for USB (Universal Serial Bus) connections.

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Specifications

Sensor SecuGen FOR

Image Capture Speed 600ms/frame

Image Transfer Speed 500Byte/ms

Pixel Resolution 356x292

USB Signaling Type Full Speed Type

Theory of Operation

The USB host initiates communication with the FDU01 using operation commands
(Sensor LED On, Fingerprint Capture Start and Stop). Fingerprint data are then cap­tured by the CMOS sensor at a total image size of 356 x 292 with 8-bit gray level. The
image frame transfer speed is 500 bytes/ms. It takes about 600 milliseconds to send one
frame of image data over USB protocols. FDU01 uses the SecuGen FOR (Fingerprint
Optic Reader).

Sensor Specifications

Sensor CMOS Image Sensor

Resolution 500dpi

Verifying Time <1sec

Image Capture Error Rate <0.1%

Life Time Typically 40,000Hrs

Credit Card Reader

There is a USB credit card reader only. The USB version is available in HID and Key­board emulation versions. The reader reads all three stripes on a standard credit card or
drivers license.

Reference Standards-Conform to International Standards Organization, American National Standards
applicable standards Institute, California Drivers License, American Association of Motor

Vehicle Administrators
Message Format ACCII
Card Speed 3 to 50 IPS
MTBF Electronics 125,000 hrs; Head 1,000,000 passes

1-5

Six Port USB Hub

The Hub provides 4 internal USB ports to be used by the credit card reader, the finger­print reader, the touchscreen, and the customer display. The hub also supplies two USB
ports to the outside of the back of the 1529L for external use. The hub is only used by the
USB version of the 1529L. The hub meets the following requirements:

Specification
Full compliance with USB specification 1.0, 1.1 and HID Class Definition Rev 1.0.

Hub shall be self powered
Hub shall provide 2 external and 4 internal downstream ports with individual port over
current detection, protection and recovery. Supports both Open Host Controller Inter­face (OHCI) and Universal Host Controller Interface (UHCI).

Supports Suspend and Resume operation.

Bus fault detection and recovery.

External Power Supply

The 1529L shall be powered by a universal AC power source or 12 VDC from external
power source. The power supply shall provide the following capability:
AC power: Input voltage 85 to 265 vac
Input frequency 47 to 63hz
DC power: Input voltage 12 vdc
Input line and load regulation +/-2%

1-6 Elo Entuitive Touchmonitor User Guide

This chapter discusses how to install your LCD touchmonitor and how to install Elo
TouchSystems driver software.

Unpacking Your Touchmonitor

C H A P T E R

2

INSTALLATION AND SETUP

Check that the following items are present and in good condition:

or

Touchmonitor Touchmonitor with 12CD USB Cable

Video cable Power cable US/Candian European power cable

DVI cable Speaker CD and Quick Install Guide

2-7

Product Overview

Main Unit

or

2-8 Elo Entuitive Touchmonitor User Guide

Rear View

Side View

Base Bottom View

or

2-9

KensingtonTM Lock

The KensingtonTM lock is a security device that prevents theft. To
find out more about this security device, do to http://www.
kensington.com.

2-10 Elo Entuitive Touchmonitor User Guide

USB Interface Connection

Your touchmonitor comes with only one touchscreen connector cables: USB cable. (For
Windows 2000, Me and XP systems only.)
To set up the display, please refer to the following figures and procedures:

Remove the Cable Cover

The cables are connected at the back of the monitor.

cable cover

To remove the cover, grasp the lip of the cover and pull towards you until it snaps off.

2-11

CAUTION Before connecting the cables to your touchmonitor and PC, be sure that the

computer and touchmonitor are turned off.

NOTE Before connecting the cables to the touchmonitor, route all the cables through

the hole in the second as shown in the pictire above.

2-12 Elo Entuitive Touchmonitor User Guide

The following illustrations guide you step by step in connecting your touchmonitor
using a USB cable connection.

Power cord

Connect one end of the power cord to the monitor and the other end to wall.
Connect the power cable to the power port in the monitor.

2-13

Video cable

Connect one end of the video cable to the rear side of computer and the other to the
LCD. Tighten by turning the two thumb screws clockwise to ensure proper grounding.
You can select DVI video cable or D-SUB15 video cable.

DVI cable

2-14 Elo Entuitive Touchmonitor User Guide

Speaker cable

Connect one end of the speaker cable to the speaker port in the computer and the other
end to the port in the monitor.

2-15

USB cable

Connect one end of the USB cable to the rear side of the computer and the other to the
LCD monitor.
The USB cable is for optional touch, MSR, CD and Finger Print Reader. Only one USB
cable is needed because the device contains a self powered USB 1.1 Hub. Two self
powered ports are available for running other USB devices. For touch only, no USB
Hub is present.

2-16 Elo Entuitive Touchmonitor User Guide

Replace the Cable Cover

Cable cover lip cables

Then you have attached all the cables to the monitor, gently bring all the cables toward
the standard so they fit under the cover lip.
Snap the Cable cover in place over the connections.

2-17

Optimizing the LCD Display

To ensure the LCD display works well with your computer, configure the display mode
of your graphic card to make it less than or equal to 1024 x 768 resolution, and make
sure the timing of the display mode is compatible with the LCD display. Refer to Appen­dix A for more information about resolution. Compatible video modes for your
touchmonitor are listed in Appendix C.

Installing the Peripheral Device Drivers

Finger Print Reader

NOTE: This driver is for MS Windows 9x through XP.

1 On the TouchTools CD, browse to Touch Monitor Peripherals\Finger

Print Readers\driver\EasyInstall\FDP02.

2 Double-click setup.exe
Follow the Install Shield Wizard procedure to complete the installation.
For a detailed software development kit, browse to Touch Monitor
Peripherals\Finger Print Readers and open the following files:
. • FDxSDKforWindows1 .20.zip
. • SecuBSPSDK for Windows2 .10.zip

You will enter one of the following serial numbers depending on your operating system:
. • FDx SDK for Windows: 31-100s101-3586383
. • FDx SDK for Windows CE: 32-100s101-9713291
. • SecuBSP SDK for Windows: 41-100s101-7685871
. • SecuBSP SDK for Windows CE: 42-100s101-1155462
. • SecuBSP SDK: 51-100s101-5963137

Once the driver setup is complete, the demo program can be run from Touch Monitor

Peripherals\Finger Print Readers\FPR Demo\BSPDemo.exe

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Magnetic Stripe Reader

No device are needed.

Testing the USB MSR Keyboard Emulation

1 Plug in the device.
2 Open MS Word.
3 Slide the card through the MSR to view the data.

Testing the USB-HID Class MSR

1 On the CD, browse to Touch Monitor Peripherals\Magnetic Stripe Card

Readers\Demo.

2 Open the Readme.txt and follow instructions to test the unit.

Convert MSR from HID to keyboard emulation
MSR Convertion:

Get program @ http://www.magtek.com/support/software/demo _programs/u sb_swipe_insert_reader.asp

1. To convert from HID to Keyboard Emulation Mode.

1.1 Double click on HID MSR Icon in desktop.
The following window will appear

1.2 Click on About to verify version

1.3 Close About Dialog box.

1.4 Click on Read Cards…

2-19

1.5 This dialog will appear

1.6 Swipe Test card.

1.7 Close Read Cards Dialog.

1.8 Click on Send Command. The following dialog box will appear

1.9 To send Inquiry MSR type

1.10 Type 00 10 into area under the heading Message(Hex)

2-20 Elo Entuitive Touchmonitor User Guide

1.11 Then click on Send Message.

1.12 The DATA=00 means it’s USB HID.

1.13 Switch to Keyboard Emulation

1.14 Type 01 10 01 into area under the heading Message(Hex)

1.15 Then click on Send Message.

1.16 Send Inquiry MSR type

1.17 Type 00 10 into area under the heading Message(Hex)

1.18 Then click on Send Message.

2-21

1.19 The DATA=01 means it’s USB Keyboard Emulation.

1.20 You must now reset the MSR by sending the command 02.

1.21 Type 02 into area under the heading Message(Hex)

1.22 Then click on Send Message.

1.23 Double click on The KB MSR Test icon in the desktop and slide the test c card.
The following icon will appear

1.24 Done.

Convert MSR from keyboard emulation to HID
MSR Convertion:

Get program @ http://www.magtek.com/support/software/demo _programs/u sb_swipe_insert_reader.asp

1. To convert from Keyboard Emulation to HID Mode.

1.1 Double click on HID MSR Icon in desktop.
The following window will appear

2-22 Elo Entuitive Touchmonitor User Guide

1.2 click on About to verify version

1.3 Close About Dialog.

1.4 Click on Send Commands

1.5 This Dialog will appear.

1.6 To send Inquiry MSR type

1.7 Type 00 10 into area under the heading Message(Hex)

1.8 Then click on Send Message.

2-23

1.9 The DATA=01 means it’s USB Keyboard Emulation.

1.10 Switch to HID

1.11 Type 01 10 00 into area under the heading Message(Hex)

1.12 Then click on Send Message.

1.13 Send Inquiry MSR type

1.14 Type 00 10 into area under the heading Message(Hex)

1.15 Then click on Send Message.

1.16 You must now reset the MSR by sending the command 02.

1.17 Type 02 into area under the heading Message(Hex)

1.18 Then click on Send Message.

2-24 Elo Entuitive Touchmonitor User Guide