Elo TouchSystems ET1525C User Manual

Elo Entuitive Touchmonitor
User Guide
For 15” and 17” CRT Desktop Touchmonitors
Version 1.0
DOC# SW500125
P/N 008526
ET1525C Series Models
ET1725C Series Models
Elo TouchSystems, Inc.
www.elotouch.com
Copyright © 2000 Elo TouchSystems Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not lim­ited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no rep­resentations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo TouchSys­tems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Elo TouchSystems claims no interest in trademarks other than its own.
Elo Entuitive Touchmonitor CRT Desktop User Guide - iii
iv-Elo Entuitive Touchmonitor CRT Desktop User Guide
Contents
Chapter 1. Introduction ........................................................................1
Precautions................................................................................................1
About the Product .....................................................................................1
Chapter 2. Installation and Setup ........................................................3
Unpacking Your Touchmonitor................................................................3
Getting Started ..........................................................................................4
Installing the Base................................................................................4
Selecting a Suitable Location...............................................................5
Connecting Your Touchmonitor...............................................................6
Installing the Driver Software...................................................................10
Installing the Serial Touch Driver for Windows 2000, 95/98 and NT
4.0 .............................................................................................................10
Installing the USB Touch Driver for Windows 2000 and Windows
98 ..............................................................................................................11
Chapter 3. Operation.............................................................................13
About Touchmonitor Adjustments ...........................................................13
Touchmonitor Controls.............................................................................14
Using the On Screen Display (OSD) ...................................................14
OSD Adjustments ................................................................................16
Chapter 4. Troubleshooting ..................................................................19
Monitor Warning Messages .................................................................21
Appendix A. Touch Technology ...........................................................23
Touchscreens: An Overview.....................................................................23
IntelliTouch Touchscreens........................................................................23
AccuTouch Touchscreens.........................................................................24
Appendix B. Touchmonitor Safety.......................................................25
Care and Handling of Your Touchmonitor...............................................26
Regulatory Information ............................................................................27
Appendix C. Technical Specifications..................................................29
Touchmonitor Specifications...................................................................30
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Contents
Signal PINOUT for 15” and 17” Monitors ..........................................36
Power Consumption..................................................................................37
Preset Timing Table..................................................................................38
Warranty ................................................................................................39
Index ........................................................................................................41
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Chapter 1 Introduction
Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new high-resolution touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in CRT display design. This combination of features creates a natural flow of information between a user and the touchmonitor.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit. See Appendix B for more information on touchmonitor safety.
Precautions
About the Product
Your CRT touchmonitor is a color display with the following features:
13.8-inch viewable image microprocessor-based display for 15-inch monitor and 15.7-inch viewable image microproces­sor-based display for 17-inch monitor.
Supports a widerange of screen refresh rates with flicker-free picture quality.
Plug and Play functionality automatically adjusts the monitor to its optimum performance.
VESA DPMS (Display Power Management Signaling).
VESA DDC1/2B compatibility.
Patented touch technology from Elo TouchSystems.
RS-232 or Universal Serial Bus (USB) touch interface.
Elo Entuitive Touchmonitor CRT Desktop User Guide - 1
Chapter 1 : Introduction
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Unpacking Your Touchmonitor
Chapter 2 Installation and Setup
This chapter discusses how to install your CRT touchmonitor and how to install Elo TouchSystems driver software.
Unpacking Your Touchmonitor
Check that the following 7 items are present and in good condition:
Monitor power cable
CRT Display with attached Video Cable
Elo QuickStart
CD
Software
User’s Guide, Quick Start Guide, and TouchTools CD-ROM
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User Guide
USB touchscreen cable
Base
OR
Serial touchscreen cable
Chapter 2 : Installation and Setup
Getting Started
Installing the Base
Carefully turn the touchmonitor upside-down.
Place the base against the bottom of the monitor so that the base fasteners are aligned with appropriate slots.
Push the base towards the front of the monitor until the latch locks into position.
Carefully turn the touchmonitor right-side up.
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Selecting a Suitable Location
Place the monitor at least 12 inches from other electrical or heat-emitting equipment and allow at least 4 inches on each side for ventilation.
Place the monitor in a position where no light shines or is reflected directly on the screen.
To reduce eye strain, avoid installing the display unit against a bright background such as a window.
Position the monitor so the top of the screen is no higher than eye level.
Position the monitor directly in front of you at a comfort­able reading distance.
Getting Started
Elo Entuitive Touchmonitor CRT Desktop User Guide - 5
Chapter 2 : Installation and Setup
Connecting Your Touchmonitor
Your touchmonitor comes with one of the following touchscreen con­nector cables: Serial (RS-232) or USB cable (for Windows 98 and Win­dows 2000 systems only).
IMPORTANT: Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off.
1. Connect the video cable to the video connector on your PC.
Secure the cable to your PC by turning the screws on the con­nector.
Tethered video cable
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Connecting Your Touchmonitor
2. Connect the power cable to the AC connector on your touch-
monitor. To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor’s power cord into a surge protector, and then connect the surge protector to a grounded (three-pronged) AC electrical outlet.
Power cable
Tethered video cable
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Chapter 2 : Installation and Setup
3. Connect the touchscreen cable. Determine if you have RS-232
or USB. Connect one end to the appropriate port on the back of your PC. Connect the other end of the cable to the touchscreen connector on your touchmonitor. The touchscreen cable connec­tors should fit snugly into the connectors on your touchmonitor and PC.
Power cable
Power cable
Serial touchscreen cable
OR
USB touchscreen cable
Tethered video cable
Tethered video cable
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Connecting Your Touchmonitor
4. Power on your monitor using the Soft power switch and check
that the power LED is on, then power on your PC. If not, repeat steps 2, 3, and 4, or refer to Chapter 4, Troubleshooting.
Power LED Soft Power Switch
5. After a brief pause the picture should appear. If necessary, adjust
the front panel controls according to your personal preference (see Chapter 3).
6. Insert the Elo TouchTools CD-ROM in your computer’s CD-
ROM drive to install the appropriate touchscreen driver soft­ware. Follow the directions starting on the next page to install the driver software.
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Chapter 2 : Installation and Setup
Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmoni­tor to work with your computer. Drivers are located on the enclosed CD­ROM for the following operating systems:
Windows 2000
Windows 98
Windows 95
Windows NT 4.0
Additional drivers and driver information for other operating systems (including MS DOS, Windows 3.x, OS/2, Macintosh and Linux) are available on the Elo TouchSystems web site at www.elotouch.com.
Your Elo touchmonitor is plug-and-play compliant. Information on the video capabilities of your touchmonitor is sent to your video display adapter when Windows starts. If Windows detects your touchmonitor, follow the instructions on the screen to install a generic plug-and-play monitor.
Refer to the appropriate following section for driver installation instruc­tions.
Installing the Serial Touch Driver for Windows 2000, 95/98 and NT 4.0
Note: For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver.
1. Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program.
2. Follow the directions on the screen to complete the driver setup
for your version of Windows.
If the AutoStart feature is not active:
1. Click Start > Run.
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