Elo TouchSystems ESY1529L User Manual

Elo Entuitive Touchcomputer
User Guide ESY1529L

Elo Entuitive ESY1529L Touchcomputer Series

Revision B

Elo Entuitive Touchcomputer

User Guide

15.0" LCD Desktop Touchcomputer

ESY1529L Touchcomputer Series

Revision B

P/N 008606

Elo TouchSystems, Inc.

1-800-ELOTOUCH
www.elotouch.com

Copyright © 2005 Elo TouchSystems Inc. All Rights Reserved.

No part of this publication may be reproduced, transmitted, transcribed, stored in a
retrieval system, or tra nslated into any language or computer language, in a ny f orm or by
a ny means, including, but not limited to, electronic, magnetic, optical, che mical, manual,
or otherwise without prior written permission of Elo TouchSystems.

Disclaimer

The information in this document is subject to cha nge without notice. Elo TouchSystems
makes no representations or warranties with respect to the contents hereof, and specifi­cally disclaims a ny i mplied warra nties of mercha ntability or fitne ss for a particular purpose.
Elo T ouchSyste ms reserves the right to revise this publication and to make changes from
time to time in the content hereof without obligation of Elo TouchSystems to notify any
person of such revisions or changes.

Tra de mark Acknowledgments

IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks
of Elo TouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of
their respective companies. Elo TouchSystems claims no interest in trademarks other
tha n its own.

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Contents Contents

Contents

Contents Contents

Chapter 1

Introduction 1

Precautions ......................................................... 1

About the Product ............................................... 1

Operating System............................................ 2

Windows Xp Embedded , XP and 2000........ 2

Windows CE ................................................ 2

Customer Display ............................................ 2

Magnetic Stripe Reader (MSR) ................... 2

Touchscreen ................................................ 2

Drivers ......................................................... 2

External Connections and Upgrades ........... 3

External Connections ...................................... 3

Wireless Network Capabilities ..................... 3

CD/DVD Drives ............................................ 3

Wired Network Connections ........................ 3

Hard Drive for CE Version ........................... 3

Mouse .......................................................... 3

Keyboard ..................................................... 4

Upgrades and Changes .................................. 4

Accessory Kit................................................... 4

Chapter 2

Touchcomputer Setup 7

Initial Turn On and Software Registration........... 7

Touchcomputer Operating System Setup ....... 7

Computer Reboots ................................... 7

Testing Pre-installed Devices ...................... 7

Customer Display Testing............................ 7

Keyboard Card Reader Testing ................... 8

HID Card Reader Testing ............................ 8

Convert MSR from HID to Keyboard

emulation ..................................................... 8

Convert MSR from Keyboard emulation to

HID............................................................... 8

Controls ........................................................... 15

Power .............................................................. 15

Technical Assistance....................................... 16

Using the Touchcomputer............................ 16

Using the Web ............................................. 16

Using the Phone .......................................... 16

Power and OSD Lockout ............................. 16

Chapter 3

Safety/Servicing the Touchcomputer 17

Chapter 4

Technical Description 19

Block Diagram..................................................... 19

Mother Board Block Daigram.............................. 20

Connectors on Mother Board .......................... 21

Computer Specifications ..................................... 26

Processor ........................................................ 26

Memory ........................................................... 26

Green Function................................................ 26

Audio Function ................................................ 26

Operating System............................................ 26

Ports ................................................................ 26

Real Time Clock .............................................. 27

Windows CE Board Support Package ............ 27

Panel Connectors............................................ 27

Display ................................................................ 28

Touchscreen Assembly....................................... 29

External 12 VDC Power Supply .......................... 29

Stand ................................................................. 29

Customer Display................................................ 30

Optical Parameters ......................................... 30

USB MSR............................................................ 31

Specifications .................................................. 31

Chapter 5

Touchcomputer Component Layout 33

Touchcomputer Assembly .................................. 34

Touchcomputer Exploded View .......................... 35

Chapter 6

Components 37

External 12 VDC Power Supply .......................... 37

Cables ................................................................. 37

External Cables ............................................... 37

Chapter 7

Environmental Requirements 39

Temperature Ranges .......................................... 39

Humidity .............................................................. 39

Altitude ................................................................ 39

Regulatory Information 43
Warranty 45
Index 47

Congratulations on your purchase of an Elo TouchSystems Entuitive
T ouchcomputer. This manual is to help you operate and maintain the
Touchcomputer.

Precautions

C H A P T E R

1

INTRODUCTION

Follow all warnings, precautions a nd maintenance as recommended in this
user’s ma nual to maximize the life of your unit. See Appendix B for more
information on touchmonitor safety.

About the Product

Your LCD Desktop Touchcomputer is a 15" XGA TFT color display with the
following features:
The Touchcomputer consists of a 15 inch LCD monitor and a computer in a
package approximately the size of a monitor. The Touchcomputer is capable of
running Windows CE, Windows 2000, Windows Xp Embedded and Windows XP
depending on how the Touchcomputer is configured and the options the user
selects. The Touchcomputer consists of an LCD main display with a touchscreen,
a backlight inverter, a touch controller, speakers, and a single board computer
(SBC). The Touchcomputer also includes an external 12 V power Supply,
a sta nd, a chassis and case, and internal and external cables. The Touchcomputer
provides an optional Magnetic Stripe Reader and an optional Customer Display.
The Touchcomputer does not come with a keyboard or a Mouse, but it does provide
external ports to add them. The Touchcomputer has on screen touch to use as a

1-1

mouse a nd an on screen keyboard to take the place of an external keyboard. The
T ouchcomputer provide s the following options.

Operating System

Microsoft® Windows® XP Professional, M icrosoft® Windows® XP Embedded, M icrosoft
Windows® 2000, Microsoft® Windows® CE.

Windows XP, Windows Xp Embedded and 2000

When Windows XP, Windows Xp Embedded and Windows 2000 are selected, the
T ouchcomputer will boot from the hard drive, which contains the operating syste m. No
compact Flash will be provided.

Windows CE

When Windows CE is selected as the operating system, the Touchcomputer will boot
from the onboard compact flash. No hard drive will be provided.

Customer Display

An optional serial customer display can be selected. No applications software is pro­vided for the Customer Display. A test program is provided to verify the
Customer Display is operating properly.

Magnetic Stripe Reader (MSR)

A USB HID (not available in Windows CE version) or USB Keyboard Emulation MSR
can be selected. No applications software is provided for the MSR. A test program is
provided to verify the MSR is operating properly.

®

Touchscreen

CarrollTouch, AccuTouch or IntelliTouch touchscreens may be selected with a USB interface. No
applications software is provided for the touchscreen. A test program is provided to
verify the touchscreen is operating properly.

Drivers

Drivers a nd test programs will be provided with ea ch system to operate all options selected.

1-2 Elo Entuitive Touchcomputer User Guide

External Connections and Upgrades

The following drawing shows the Touchcomputer External connector panel. This
panel of connectors is used by the user to make external connections to the
Touchcomputer. No external connections, other than power, are needed for the
T ouchcomputer to operate.

External Connections

Using these external connections, the following capabilities can be provided to
the Touchcomputer by the user:

Wireless Network Ca pabilities

Wireless network capabilities can be provided via a wireless card added to the
PCMCIA slot.

CD/D VD Drives

CD/DVD drives can be added using the external USB inputs.

Wired Network Connections

Wired network connections including internet can be made using the Ethernet
input.

Hard Drive for CE Version

A hard drive for the CE version of the Touchcomputer can be added using the
USB inputs.

Mouse

A mouse can be added using the mouse port.

1-3

Keyboard

• A keyboard can be added using the keyboard port.

Upgrades and Changes

A la ptop type hard drive can be added internally to the CE version of the T ouchcomputer .

• Compact Flash can be added (through the compact flash door in the back
of the Touchcomputer) to the T ouchcomputer on Windows XP, Windows Xp
Embedded a nd Windows
2000 T ouchcomputers.

• Operating System changes between W indows XP, Windows Xp Embedded
a nd Windows 2000 can be made by loading the proper operating system on the
internal hard drive.

• Operating system changes between either Windows 2000, Windows Xp
Embedded a nd WindowsXP to Windows CE can be made by adding Compact
Flash with the appropriate image and booting from the compact flash.

• Operating system changes from Windows CE to either Windows XP, Windows
Xp Embedded or Windows 2000 can be made by adding an internal or external
hard drivewith the new operating system loaded.

Accessory Kit

An accessory kit will be provided with each monitor. The accessory kit provides
the following:

• Touch Tool CD-The touchtool CD contains the drivers and manual for
EloTouch touchscreen products. The touch drivers will come loaded with the
Touchcomputer. These drivers are provided if the operating system needs to be
reloaded.

• Touchcomputer CD-The Touchcomputer CD contains the drivers for devices
used with the Touchcomputer, a copy of the Touchcomputer Users Guide, test
programs to test the Touchcomputer , a copy of the My-T-Touch software, a
copy of the Windows CE image. These are only needed if the operating
system needs to be reloaded. A Board support Package (BSP) for Windows
CE is included for creating customers own image. See the BSP notes and
directions on the CD. See section 4.2.8 for a description of the BSP.

• Quick Install Guide-Shows pictorially how to operate the Touchcomputer.

1-4 Elo Entuitive Touchcomputer User Guide

• US Power Cable

• Europea n Power Cable

• Power Brick

• Applicable Operating System CD(Windows 2000, Windows Xp Embedded or Windows XP)

• No CD is provided for Windows CE (but the image is on the Touchcomputer CD.)

• No serial or USB cables are provided

1-5

1-6 Elo Entuitive Touchcomputer User Guide

TOUCHCOMPUTER SETUP

Initial Turn On and Software Registration

C H A P T E R

2

Touchcomputer Operating System Setup

The initial setup of the Windows operating system takes approximately 5-10
minutes. Additional time may be needed depending on computers hardware
configuration and connected device s. To setup the Windows OS f or you
computer, turn on your computer and follow the instructions on the screen.

Testing Pre-installed Devices

T ouchcomputers come pre installed with several dif ferent hardware options. To
test these options, click on the following icons on the Windows toolbar on the
bottom right of the computer. You may also use the desktop icons. This can only be
done with Touchcomputer with options installed.

Customer Display Testing

• Click on the “CD” icon.

• The customer display should change, now displaying the text “Elo TouchSystems
Customer Display”.

2-7

Keyboard Card Reader Testing

• Click on the “KB MSR TEST” icon.

• Scan a credit card ensure data scanned correctly by seeing applicable
information on all three tracks from the credit card.

HID Card Reader Testing

• Click on the “HID MSR TEST” icon

• Click on sca n button

• Scan a credit card ensure data scanned correctly by seeing applicable
information on all three tracks from the credit card.

Convert MSR from HID to keyboard emulation

MSR Convertion:

Get program @ http://www.magtek.com/support/software/demo_progra ms/usb_swipe_insert_rea der.asp

1. To convert from HID to Keyboard Emulation Mode.

1.1 Double click on HID MSR Icon in desktop.
The following window will appear

1.2 Click on About to verify version

1.3 Close About Dialog box.

1.4 Click on Read Cards…

1.5 This dialog will appear

2-8 Elo Entuitive Touchcomputer User Guide

1.6 Swipe Test card.

1.7 Close Read Cards Dialog.

1.8 Click on Send Command. The following dialog box will a ppear

1.9 To send Inquiry MSR type

1.10 T ype 00 10 into area under the heading Message(Hex)

1.11 Then click on Send Message.

2-9

1.12 The D ATA=00 means it’s USB HID.

1.13 Switch to Keyboard Emulation

1.14 Type 01 10 01 into area under the heading Message(Hex)

1.15 Then click on Send Message.

1.16 Send Inquiry MSR type

1.17 Type 00 10 into area under the heading Message(Hex)

1.18 Then click on Send Message.

1.19 The DA TA=01 mea ns it’s USB Keyboard Emulation.

1.20 You must now reset the MSR by sending the command 02.

1.21 Type 02 into area under the heading Message(Hex)

2-10 Elo Entuitive Touchcomputer User Guide

1.22 Then click on Send Message.

1.23 Double click on The KB MSR Test icon in the desktop and slide the test c card.
The following icon will appear

1.24 Done.

Convert MSR from keyboard emulation to HID

MSR Convertion:

Get program @ http://www.magtek.com/support/software/demo_progra ms/usb_swipe_insert_rea der.asp

1. T o convert from Keyboard Emulation to HID Mode.

1.1 Double click on HID MSR Icon in desktop.
The following window will a ppear

2-11

1.2 click on About to verify version

1.3 Close About Dialog.

1.4 Click on Send Comma nds

1.5 This Dialog will appear.

1.6 To send Inquiry MSR type

1.7 Type 00 10 into area under the heading Message(Hex)

1.8 Then click on Send Message.

2-12 Elo Entuitive Touchcomputer User Guide

1.9 The DATA=01 means it’s USB Keyboard Emulation.

1.10 Switch to HID

1.11 T ype 01 10 00 into area under the heading Message(Hex)

1.12 Then click on Send Message.

1.13 Send Inquiry MSR type

1.14 T ype 00 10 into area under the heading Message(Hex)

1.15 Then click on Send Message.

1.16 You must now reset the MSR by sending the command 02.

1.17 T ype 02 into area under the heading Message(Hex)

1.18 Then click on Send Message.

2-13

1.19 Click on Rea d Cards…

1.20 This dialog will a ppear

1.21 Swipe Test card.

1.22 Close Read Cards Dialog.

1.23 Done.

2-14 Elo Entuitive Touchcomputer User Guide

Controls

There are two controls to operate the Touchcomputer. There is a brightness
control a nd a volume control. To increase the brightness, press the third button
from the top. To decrease brightness, press the fourth button from the top. To
increase the volume, press the top button. To decrease volume, press the second
button from the top. The Touchcomputer has an On-Screen-Display(OSD) to
indicate volume a nd brightness change s via an on screen bar graph.

Switch A

Switch B

Switch C

Switch D

Switch E

Power

T o turn power off, press and hold switch 5. To turn on press and hold switch 5
then shut down. To do a hard shutdown, press and hold switch 5. To turn power
on, press the power button once. Power should not normally be turned off with the
power switch. The pull down mwnu “shutdown” under STAR T in the lower left corner
of the display should be used.

2-15

T echnical Assista nce

There are three methods to obtain contact information for technical assista nce
on the Touchcomputer.

• T ouchcomputer itself

• the Web

• telephone
These methods are described below.

Using the Touchcomputer

You can access the support information by going to the Syste m Properties and
clicking on the “Support Information” button. You can get to get to System
Properties by either of the following methods:

• Right click “My Computer” a nd choose “Propertie s”

• Click on the “Start Button” a nd select “control panel”and double click on the
“System” icon.

Using the Web

www.elotouch.com/support/default.asp

Using the Phone

Call toll-free 1-800-557-1458

Power and OSD Lock Out

Normally the 5 switches on the side of the monitor depicted in the figure in the
controls section control power, brightness and volume. The power switch can be
ma de not to operate by activating the power lockout function. The brightness
a nd volume adjustment can be made not to operate by activing the OSD lockout
function. The OSD lockout function ca n be activated by simultaneously
pressing Switch 1 a nd Switch 2. The power lockout function ca n be activated
by simultaneously pressing Switch 1 and Switch 3. When the switches are
pressed, OSD lock or power lock will appear. The power lockout state can be
set by releasing Switch 1 and Switch 3 in the desired state of power lock or
power unlock.
The OSD lockout state can be set by relea sing Switch 1 and 2 in the desired
state of OSD lock or OSD unlock.

2-16 Elo Entuitive Touchcomputer User Guide

C H A P T E R

3

SAFETY/SERVICING THE TOUCHCOMPUTER

When servicing the computer perform the following:

• Perform an orderly shutdown using the operating system menu.

• Shut down the Touchcomputer and remove all external cables.

• When opening the Touchcomputer, periodically touch any metal parts of the

T ouchcomputer, such as metal portions of the case or connector shells on the
monitor.

• Handle components and cards with care. Do not touch components on the

cards. When adding memory, hold it by the edges, not contacts.

3-17

3-18 Elo Entuitive Touchcomputer User Guide

Block Diagram

The block diagram of the Touchcomputer is shown below:

C H A P T E R

4

TECHNICAL DESCRIPTION

+12
V

LCD

Inveter

OSD

Switch

panel

CN2 CN3/CN21 CN1 J7 CN5

CN22

CN9
USB

Port

CN20 CN22 CN26 CN24 CN28

CN21 CN23 CN21 CN25 CN29

Optional

MSR

Single Board Computer(SBC)

CN3

CN2

Internal

Internal

+5 V

Serial

@1 amp

Port

Optional

Customer

Display

CN2

Serial

Port

Optional

Hard Drive

Accessory

Hub

Speakers

Optional

Compact Flash

CN7

CN4

+5/+12v

Optional AccuTouch
or IntelliTouch USB

Controller

Optional

AccuTouch or

IntelliTouch
Touchscreen

USB1

CN17

CN13

CN14

CN6
USB

Port

Dual USB

Port(500 ma)

Dual USB

Port(500 ma)

Serial Port

Serial Port

J16

J17
J12

J15

PS2

keyboard

PS2Mouse

PCMCIA

Ethemet

Port

4-19

Mother Board Block Diagram

VIA EDEN

ESP 1G Hz

PROCESSOR

MEMORY

PC133/ S DR

FSB PCI

VIA VT8606 TWISTER

NORTHBRIDGE

GRAPHICS CORE AND

MEMORY CONTROLLER

LCD

DISPLAY

BOOT ROM

REALTEK

RTL810 0C FAST

ETHER NET

CONTROLLER

VIA VT82C686B

SOUTHBRIDGE

PERIPHERAL

CONTROLLER

WINDBOND

W83977 F

I/O

CONTROLLER

TI PCI1410

PC CARD

CONTROLLER

FAST
ETHER NET

SOUND
KEYBOARD
MOUSE
HARD DRIVE
2 SERIAL PORTS
4 USB PORTS

2 SERIAL PORTS

PCMCIA

4-20 Elo Entuitive Touchcomputer User Guide

Connectors on Mother Board

The connectors on mother board allows you to connect external devices such as keyboard,
floppy disk drives, hard disk drives, printers, etc. The following table lists the connec­tors on mother board a nd their respective functions.

Connector Locations on Mother Board

Connectors on Mother Board

CN1, CN2: COM4 and COM3 Connectors
CN3: +5V Connector
CN4: +5V AND +12V Connector
CN6, CN9: USB Pin Header
CN10: Panel Inverter Power Connector
CN11: OSD Panel Board Connector
CN13, CN14: COM1 and COM2 Serial Ports
FDD1: Floppy Drive Connector
USB1, USB2: USB Connectors
J4: IrDA Connector
J6: Reset Button and IDE LED
J7: Primary IDE Connectors
J9: System Fan Power Connector
J11: 24-bit LVDS Connector (DF13-20)
J13: VGA CRT Connector
J14: System Fan Power Connector
J16: PS/2 Keyboard Connector
J17: PS/2 Mouse Connector

4-21

CN1, CN2: COM4 and COM3 Connectors

Pin # Signal Name

1 DCD
2RXD
3 CTS
4 GND
5TXD
6RTS
7 DSR
8 DTR

CN3: +5V Connector

Pin # Signal Name

1 +5V
2 Ground

CN4: +5V AND +12V Connector

Pin # Signal Name

1 +5V
2 Ground
3 +12V

CN6, CN9: USB Pin Header

Pin # Signal Name

1 Ground
2 USB­3 USB+
4 Vcc

CN10: Panel Inverter Power Connector

Pin # Signal Name

1 +12V
2 Ground
3 Bright Adj
4 Ground
5 BKLT ON

CN11: OSD Panel Board Connector

Pin # Signal Name

1 Vol+
2 Vol­3 Bright+
4 Bright­5 Ground
6 Power On/Of f

4-22 Elo Entuitive Touchcomputer User Guide

J7: Primary IDE Connectors

Signal Name Pin # Pin # Signal Name
Reset IDE 1 2 Ground
Host data 7 3 4 Host data 8
Host data 6 5 6 Host data 9
Host data 5 7 8 Host data 10
Host data 4 9 10 Host data 11
Host data 3 11 12 Host data 12
Host data 2 13 14 Host data 13
Host data 1 15 16 Host data 14
Host data 0 17 18 Host data 15
Ground 19 20 Key
DRQ0 21 22 Ground
Host IOW 23 24 Ground
Host IOR 25 26 Ground
IOCHRDY 27 28 Host ALE
DACK0 29 30 Ground
IRQ14 31 32 No connect
ASDRAMess 1 33 34 No connect
ASDRAMess 0 35 36 ASDRAMess 2
Chip select 0 37 38 Chip select 1
Activity 39 40 Ground
Vcc 41 42 Vcc
Ground 43 44 N.C.

CN13, CN14: COM1 and COM2 Serial Ports

Signal Name Pin # Pin # Signal Name

DCD 1 6 DSR
RXD 2 7 RTS
TXD 3 8 CTS
DTR 4 9 RI
GND 5 10 NC

FDD1: Floppy Drive Connector

FDD1is a slim 26-pin connector and will support up to 2.88MB FDD.

Signal Name Pin # Pin # Signal Name
VCC 1 2 INDEX
VCC 3 4 DRV_SEL
VCC 5 6 DSK_CH
NC 7 8 NC
NC 9 10 MOTOR
DINST 11 12 DIR
NC 13 14 STEP
GND 15 16 WDATA
GND 17 18 WGATE
GND 19 20 TRACK
NC 21 22 WPROT
GND 23 24 RDATA
GND 25 26 SIDE

4-23

USB1, USB2: USB Connectors

Pin # Signal Name

1 Vcc
2 USB­3 USB+
4 Ground

J9: System Fan Power Connector

J9 is a 3-pin header for an optional fan. The fan must be a 12V fan.

Pin # Signal Name

1 Ground
2 +12V
3 Rotation detection

J11: 24-bit LVDS Connector (DF13-20)

Signal Name Pin # Pin # Signal Name

TX0- 2 1 TX0+

Ground 4 3 Ground

TX1- 6 5 TX1+

5V/3.3V 8 7 Ground

TX3- 10 9 TX3+
TX2- 12 11 TX2+

Ground 14 13 Ground

TXC- 16 15 TXC+

5V/3.3V 18 17 ENABKL

+12V 20 19 +12V

J13: VGA CRT Connector

J13 is an 8-pin header for an optional external VGA CRT female connector.

Signal Name Pin Pin Signal Name

Red 1 2 Vcc

Green 3 4 Ground

Blue 5 6 N.C.

N.C. 7 8 N.C.
Ground 9 10 H-Sync
Ground 11 12 V-Sync
Ground 13 14 N.C.
Ground 15 16 N.C.

J14: System Fan Power Connector

J14 is a 3-pin header for the optional system fan. The fan must be a 12V fan.

Pin # Signal Name

1 Ground
2 +12V
3 Rotation detection

4-24 Elo Entuitive Touchcomputer User Guide