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permission of Elo TouchSystems.
Disclaimer
The informatio n in this docum ent is subject to change wi thout notice. Elo TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves
the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo
TouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their
respective companies. Elo TouchSystems claims no interest in trademarks other than its own.
Congratulations on your purchase of an Elo TouchSystems Entuitive
Touchcomputer. This manual is to help you operate and maintain the
Touchcomputer.
Precautions
Follow all warnings, precautions and maintenance as recommended in this
user’s manual to maximize the life of your unit. See Appendix B for more
information on touchmonitor safety.
C HAPTER
C
HAPTER
1
I
NTRODUCTION
About the Product
Your LCD Desktop Touchcomputer is a 15" XGA TFT color display with the
following features:
The Touchcomputer consists of a 15 inch LCD monitor and a computer in a
package approximately the size of a monitor. The Touchcomputer is capable of
running Windows CE.Net Ver4.2, Windows 2000 Pro and Windows XP Pro
depending on how the Touchcomputer is configured and the options the user
selects. The Touchcomputer consists of an LCD main display with a touchscreen,
a backlight inverter, a touch controller, speakers, and a mother board. The
Touchcomputer also includes an external 12 VDC power Supply, a stand, a
chassis and case, and internal and external cables. The Touchcomputer provides
an optional Magnetic Stripe Reader and an optional Customer Display. The
Touchcomputer does not come with a keyboard or a Mouse, but it does provide
external ports to add them. The Touchcomputer has on screen touch to use as a
1-1
mouse and an on screen keyboard to take the place of an external keyboard. The
Touchcomputer provides the following options.
Operating System
A selection of operating systems can be made between Windows CE.Net Ver4.2,
Windows XP Pro or Windows 2000 Pro.
Windows XP Pro and 2000 Pro
When Windows XP Pro and Windows 2000 Pro are selected, the Touchcomputer
will have a 20 GB or greater hard drive and 256 MB of SDRAM. The
Touchcomputer will boot from the hard drive, which contains the operating
system. No compact Flash will be provided.
Windows CE.Net Ver4.2
When Windows CE.Net Ver4.2 is selected as the operating system, the
Touchcomputer will boot from the onboard 64MB of compact flash. The
Touchcomputer will include 256MB of SDRAM. No hard drive will be provided.
Customer Display
An optional serial customer display can be selected. No applications software is
provided for the Customer Display. A test program is provided to verify the
Customer Display is operating properly.
Magnetic Stripe Reader (MSR)
A USB HID (not available in Windows CE.Net Ver4.2) or USB Keyboard
Emulation MSR can be selected. No applications software is provided for the
MSR. A test program is provided to verify the MSR is operating properly.
Touchscreen
AccuTouch or IntelliTo uch touc hscree ns may be selec ted with a USB in terf ace.
No applications software is provided for the touchscreen. A test program is
provided to verify the touchscreen is operating properly.
Drivers
Drivers and test programs will be provided with each system to operate all
options selected.
1-2 Elo Entuitive Touchmonitor User Guide
External Connections and Upgra des
The following drawing shows the Touchcomputer External connector panel. This
panel of connectors is used by the user to make external connections to the
Touchcomputer. No external connections, other than power, are needed for the
Touchcomputer to operate.
External Connections
Using these external connections, the following capabilities can be provided to
the Touchcomputer by the user:
Wireless Network Capabilities
Wireless network capabilities can be provided via a wireless card added to the
PCMCIA slot.
CD/DVD Drives
CD/DVD drives can be added using the external USB inputs.
Wired Network Conn ections
Wired network connections including internet can be made using the Ethernet
input.
Hard Drive for CE V ersion
A hard drive for the CE version of the Touchcomputer can be added using the
USB inputs or HD can be added internally.
Mouse
A mouse can be added using the mouse port.
1-3
Keyboard
• A keyboard can be added using the keyboard port.
Upgrades and Changes
A laptop type hard drive (2.5") can be added internally to the CE version of the
Touchcomputer.
• SDRAM can be increased from the standard 256 M to 512 M
• Compact Flash can be added (through the compact flash door in the back
of the Touchcomputer) to the Touchcomputer on Windows XP Pro and
Windows 2000 ProTouchcomputers.
• Customer Displays and Magnetic Stripe Readers can added to any
Touchcomputer.
• Operating System changes between Windows XP Pro and Windows 2000 Pro
can be made by loading the proper operating system on the internal hard drive.
• Operating system changes between either Windows 2000 Pro and Windows
XP Pro to Windows CE.Net Ver4.2 can be made by adding Compact Flash
with the appropriate image and booting from the compact flash.
• Operating system changes from Windows CE.Net Ver4.2 to either Windows
XP Pro or Windows 2000 Pro can be made by adding an internal or external
hard drive with the new operating system loaded.
Accessory Kit
An accessory kit will be provided with each monitor. The acces sory kit provide s
the following:
• Touch Tool CD-The touchtool CD contains the drivers and manual for
EloTouch touchscreen pro ducts. The touc h dri vers wi ll come loaded wit h the
Touchcomputer. These drivers are provided if the operating system needs to
be reloaded.
• Touchcomputer CD-The Touchcomputer CD contains the drivers for devices
used with the Touchcomputer, a copy of the Touchcomputer Users Guide,
test programs to test the Touchcomputer, a copy of the My-T-Touch software,
a copy of the Windows CE.Net Ver4.2 image. These are only needed if the
operating system needs to be reloaded. A Board support Package (BSP) for
Windows CE.Net Ver4.2 is included for creating customers own image. See
the BSP notes and directions on the CD. See section 4.2.8 for a description
of the BSP.
• Quick Install Guide-Shows pictorially how to operate the Touchcomputer.
1-4 Elo Entuitive Touchmonitor User Guide
• US Power Cable
• European Power Cable
•Power Brick
• A pplicable Operating System CD
• Windows 2000 Pro
• Windows XP Pro
• No CD is provided for Windows CE.Net Ver4.2 (but the image is on the
Touchcomputer CD.)
• No serial or USB cables are provided
1-5
Models
The Touchcomputer is available in the following models. A key at the end of
the model list explains the options.
E08919-000ESY1525L-7UWA-1-CE
F00839-000 ESY1525L-7UWA-1-CE-C1
C63175-000ESY1525L-8UWA-1-CE
E73369-000ESY1525L-8UWA-1-CE-M3
E36798-000ESY1525L-8UWA-1-CE-C1
A78783-000ESY1525L-8UWA-1-CE-M3C1
C32392-000ESY1525L-7UWA-1-XP
A82367-000 ESY1525L-7UWA-1-XP-C1
D37281-000ESY1525L-8UWA-1-XP
D58125-000ESY1525L-8UWA-1-XP-M2
D61906-000ESY1525L-8UWA-1-XP-M3
C94408-000ESY1525L-8UWA-1-XP-M2C1
E21843-000ESY1525L-8UWA-1-XP-M3C1
F95046-000ESY1525L-7UWA-1-2K
A88088-000ESY1525L-7UWA-1-2K-C1
C04515-000 ESY1525L-8UWA-1-2K
F84197-000ESY1525L-8UWA-1-2K-M2
C48832-000ESY1525L-8UWA-1-2K-M3
A84590-000ESY1525L-8UWA-1-2K-M2C1
F83851-000ESY1525L-8UWA-1-2K-M3C1
1-6 Elo Entuitive Touchmonitor User Guide
Key
PIP Description Key
ESY = Elo System
15 = 15 Inch Display
25 = Desktop cabinetry (In grey plastics only)
L = LCD
7 = AccuTouch
8 = IntelliTouch
S = Serial controller
U = USB controller
W = Worldwide agencies
A = Revision number
1 = Antiglare glass
Mx = MSR unit
x = 2 = MSR USB HID
x = 3 = MSR USB Keyboard Emulation
Cx = Customer Display
x = 1 = Serial Customer Display
CE = Windows CE.Net 4.2 Pro+
Xp = Windows Xp Pro
2K = Windows 2000 Pro
1-7
1-8 Elo Entuitive Touchmonitor User Guide
C HAPTER
Touchcomputer S
C
HAPTER
2
Initial Turn On and Software Registration
Touchcomputer Operating System Setup
The initial setup of the Windows operating system takes approximately 5-10
minutes. Additional time may be needed depending on computers hardware
configuration and connected devices. To setup the Windows OS for you
computer, turn on your computer and fo ll ow the inst ructions on the screen. The
Touchcomputer should be connected to a network providing an internet
connection. It is possible to register Windows over the telephone.
License Agreement
• Click “I accept this agreement”
• Click “Next”
Product Key
• Type in the 25 character product code located on the back of the unit.
• Click “Next”
ETUP
Network Setting s
• Wait for windows to configure network settings.
Perf orm ing F inal Tasks
• Wait for windows to configure network settings.
2-9
Computer Reboots
• Wait for computer to reboot and finally boot up to the desktop.
T esting Pre-insta lled De vices
Touchcomputer come pre installed with several different hardware options. To
test these options, click on the following icons on the Windows toolbar on the
bottom right of the computer. You may also use the desktop icons.
Customer Display Testing
• Click on the “CD” icon.
• The customer display should change, now displaying the text “Elo
TouchSystems Customer Display”.
Keyboar d Card Reader Testing
• Click on the “KCR” icon.
• Click on scan button
• Scan a credit card ensure data scanned correctly by seeing applicable
information on all three tracks from the credit card.
USB Card Reader T esting
• Click on the “UCR” icon
• Click on scan button
• Scan a credit card ensure data scanned correctly by seeing applicable
information on all three tracks from the credit card.
Contro ls
There are two controls to operate the Touchcomputer. There is a brightness
control and a volume control. To increase the brightness, press switch 3. To
decrease brightness, press switch 4. To increase the volume, press switch 1.
To decrease volume, press switch 2.
2-10 Elo Entuitive Touchmonitor User Guide
Touchcomputer Controls
Switch 1
Switch 2
Switch 3
Switch 4
Switch 5
Power
To turn power off, press and hold switch 5. To turn on press and hold switch 5
then shut down. To do a hard shutdown, press and hold switch 5. To turn power
on, press the power button once.
2-11
Power and OSD Lock Out
Normally the 5 switches on the side of the monitor depicted in the figure in the
controls section control power, brightness and volume. The power switch can be
made not to operate by activating the power lockout function. The brightness
and volume adjustment can be made not to operate by activing the OSD lockout
function. The OSD lockout function can be a activate by simultaneously
pressing Switch 1 and Switch 2. The power lockout function can be activated
by simultaneously pressing Switch 1 and Switch 3. When the switches are
pressed, OSD lock or power lock will appear. The power lockout state can be
set by releasing Switch 1 and Switch 3 in the desired state of power lock or
power unlock.
The OSD lockout state can be set by releasing Switch 1 and 2 in the desired
state of OSD lock or OSD unlock.
T ec hni cal Assista nce
There are three methods to obtain contact information for technical assistance
on the Touchcomputer.
• Touchcomputer itself
•the Web
• telephone
These methods are described below.
Using the Touchcomputer
You can access the support information by going to the System Properties and
clicking on the “Support Information” button. You can get to get to System
Properties by either of the following methods:
• Right click “My Computer” and choose “Properties”
• Click on the “Start Button” and select “contr ol panel ”and doubl e clic k on th e
“System” icon.
Using the Web
www.elotouch.com/support/default.asp
Using the Phone
Call toll-free 1-800-557-1458
2-12 Elo Entuitive Touchmonitor User Guide
C HAPTER
C
HAPTER
3
S
AFETY
When servicing the computer perform the following:
• Perform an orderly shutdown using the operating system menu.
• Shut down the Touchcomputer and remove all external cables.
• When opening the Touchcomputer, periodically touch any metal parts of the
Touchcomputer, such as metal portions of the case or connector shells on the
monitor.
• Handle components and cards with care. Do not touch components on the
cards. When adding memory, hold it by the edges, not contacts.
/S
ERVICING THE
Touchcomputer
3-13
3-14 Elo Entuitive Touchmonitor User Guide
Block Diagram
The block diagram of the Touchcomputer is shown below:
C
HAPTER
4
T
ECHNICAL
Elo Touchcomputer Block Diagram
C HAPTER
D
ESCRIPTION
+12
VDC
LCD
Inveter
Speakers
OSD
Switch
panel
CN10J11CN11J7CN5
Optional
Hard Drive
Mother board
CN1
CN9
CN3
CN2
Internal
Serial
Port
USB
Port
Optional
MSR
+5 VDC
@1 amp
Internal
Serial
Port
Optional
Customer
Display
Optional
AccuTouch or
IntelliTouch
Touchscreen
Optional
Compact Flash
+5/+12vdc
USB1
CN7
USB2
CN13
CN14
J16
J17
J12
J15
CN4
CN6
USB
Port
Optional AccuTouch
or IntelliTouch USB
Controller
Dual USB
Port(500 ma)
Dual USB
Port(500 ma)
Serial Port
Serial Port
PS2
keyboard
PS2
keyboard
PCMCIA
Ethemet
Port
4-15
Mother Board Block Diagram
VIA EDEN
ESP 600 MHZ
PROCESSOR
MEMORY
PC133/SDR
FSBPCI
VIA VT8606 TWISTER
NORTHBRIDGE
GRAPHICS CORE AND
MEMORY CONTROLLER
LCD
DISPLAY
BOOT ROM
REALTEK
RTL8100C FAST
ETHERNET
CONTROLLER
VIA VT82C686B
SOUTHBRIDGE
PERIPHERAL
CONTROLLER
WINDBOND
W83977F
I/O
CONTROLLER
TI PCI1410
PC CARD
CONTROLLER
FAST
ETHERNET
SOUND
KEYBOARD
MOUSE
HARD DRIVE
2 SERIAL PORTS
4 USB PORTS
2 SERIAL PORTS
PCMCIA
4-16 Elo Entuitive Touchmonitor User Guide
Connectors on Mother Board
The connectors on mother board allows you to connect external devices such as keyboard, floppy disk
drives, hard disk drives, printers, etc. The following table lists the connectors on mother board and their
respective functions.
Connector Locations on Mother Board
Connectors on Mother Board
CN1, CN2: COM4 and COM3 Connectors
CN3: +5V Connector
CN4: +5V AND +12V Connector
CN6, CN9: USB Pin Header
CN10: Panel Inverter Power Connector
CN11: OSD Panel Board Connector
CN13, CN147: COM1 and COM2 Serial Ports
FDD1: Floppy Drive Connector
USB1, USB2: USB Connectors
J4: IrDA Connector
J6: Reset Button and IDE LED
J7: Primary IDE Connectors
J9: System Fan Power Connector
J11: 24-bit LVDS Connector (DF13-20)
J13: VGA CRT Connector
J14: System Fan Power Connector
J16: PS/2 Keyboard Connector
J17: PS/2 Mouse Connector
Host data 6 5 6 Host data 9
Host data 5 7 8 Host data 10
Host data 4 9 10 Host data 11
Host data 3 11 12 Host data 12
Host data 2 13 14 Host data 13
Host data 1 15 16 Host data 14
Host data 0 17 18 Host data 15
Ground 19 20 Key
DRQ0 21 22 Ground
Host IOW 23 24 Ground
Host IOR 25 26 Ground
IOCHRDY 27 28 Host ALE
DACK0 29 30 Ground
IRQ14 31 32 No connect
ASDRAMess 1 33 34 No connect
ASDRAMess 0 35 36 ASDRAMess 2
Chip select 0 37 38 Chip select 1
Activity 39 40 Ground
Vcc 41 42 Vcc
Ground 43 44 N.C.
CN13, CN147: COM1 and COM2 Serial Ports
Signal Name Pin # Pin # Signal Name
DCD 1 6 DSR
RXD 2 7 RTS
TXD 3 8 CTS
DTR 4 9 RI
GND 5 10 NC
FDD1: Floppy Drive Connector
FDD1is a slim 26-pin connector and will support up to 2.88MB FDD.
• Four RS-232 Serial Ports. Two internal ports(CN2 and CN1) and 2 external
ports (CN13 and CN14).
• Connectors-External ports shall use standard DB9 connectors.
• Six USB self powered version 1.1 Ports. All ports have the capability to
provide 0.5 amps at 5 VDC each. Two ports are internal (CN6 and CN9) and
four external (USB1 and USB2).
• The external USB ports shall use two standard dual USB connectors.
• One Ethernet 100/10Base-T Port (J15)
• One PCMCIA version 2.1 Slot (J12)
• PS2 Keyboard (J16)
• PS2 Mouse (J17)
4-22 Elo Entuitive Touchmonitor User Guide
• One Compact Flash Socket (CN5)
• One hard drive socket located on the bottom of the board (J7)
Real Time Clock
• Battery backed up real time clock that features a multi-century calendar.
• Lithium battery with socket.
•On Screen Display
• Volume Control
• Backlight Brightness
Windows CE.Net Ver4.2 Board Support Package
A board support package is available to assist users with custom software
development. The board support package contains the following items:
• Installation instructions
• A platform image that can be added to the Wince platform directory.
• A .cec file or equivalent to add the platform features to the platform builder
catalog.
• A boot loader to support Ethernet debug and download.
• All testing shall be done with the final image from Elo.
Panel Connect or s
The following connectors are available from the outside of the Touchcomputer
• Four USB ports
•Ethernet
• 2 serial port
• PS2 Keyboard (No keyboard provided)
• PS2 Mouse (No mouse provided)
• Board input Power
• PCMCIA Slot with eject button
• Compact Flash
4-23
Display
The LCD display consists of an LCD, inverter, and OSD switch module. The
performance of the LCD display will be:
Display Size15.0 diagonal
Native Resolution1024 x 768 pixels
Display Color
Number
Display Typea-Si TFT active – matrix
Typic al C ont rast
Ratio
Typical/Min
Brightness
Typical Display
Speed
Typical Vertical
Viewing Angle
Typical Horizontal
Viewing Angle
ChromaticityChromaticity coordinates will fall within
The touchscreen assembly consists of a touchscreen and a controller.
AccuTouch or IntelliTouch touchscreens will be provided as options and use
one of the USB ports on the mother board .
External 12 VDC P ower Suppl y
The Touchcomputer shall be powered by 12 VDC from a universal type power
supply brick with the following characteristics:
Stand
• Input voltage 85 to 263 vac
• Input frequency 47 to 63 hz
• Output voltage 12 vdc
• Output line and load regulation +/- 2%
• Output current 5Amps
The stand supports the LCD display and provides adjustment for the angle of
the display with respect to the viewer.
4-25
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