Elo TouchSystems ET1229L Series, Entuitive 1229L User Manual
Elo Entuitive Touchmonitor
User Guide
12.1" LCD Touchmonitor with Optional Mag
Stripe Reader, Finger Print Reader and Rear
Facing Customer Display
ET1229L Series
Revision A
P/N 008577
Elo TouchSystems, Inc.
1-800-ELOTOUCH
www.elotouch.com
Copyright © 2003 Elo TouchSystems Inc. All Rights Reserved.
No part of this publication may be reproduced, transm itted, transcribed, store d in a retrieval system,
or translated into any language or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Elo TouchSystems.
Disclaimer
The informatio n in this docum ent is subject to change wi thout notice. Elo TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves
the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo
TouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their
respective companies. Elo To uchSystems claims no interest in trademarks other than its own.
ii
Table of Contents
Chapter 1
Introduction 1
Product Description . . . . . . . . . . . . . . . . 1
Detailed LCD Display Performance
Requirements. . . . . . . . . . . . . . . . . 2
Customer Display . . . . . . . . . . . . . . . 3
Serial Version . . . . . . . . . . . . . . . . . 3
Fingerprint Reader . . . . . . . . . . . . . 3
Theory of Operation . . . . . . . . . . . . . . 4
Sensor Specifications . . . . . . . . . . . . . 4
Credit Card Reader . . . . . . . . . . . . . 4
Six Port USB Hub. . . . . . . . . . . . . . 5
External 12 VDC Power Supply. . . . . . . 5
Chapter 2
Installation a nd S etup 7
Unpacking Your Touchmonitor. . . . . . . . . . . 7
Product Overview . . . . . . . . . . . . . . . . . 8
Main Unit . . . . . . . . . . . . . . . . . . . . 8
Rear View . . . . . . . . . . . . . . . . . . . 8
Side View. . . . . . . . . . . . . . . . . . . . 9
Base Bottom View . . . . . . . . . . . . . . . 9
Kensington™ Lock . . . . . . . . . . . . . . 10
Serial Interface Connection . . . . . . . . . . . 11
Remove the Back Cover . . . . . . . . . . . 11
Serial Connection Option . . . . . . . . . . 13
USB Interface Connection . . . . . . . . . . 19
Replace the Back Cover . . . . . . . . . . . 23
Optimizing the LCD Display . . . . . . . . . . . 24
Installing the Peripheral Device Drivers . . . . . 24
Finger Print Reader . . . . . . . . . . . . . 24
Magnetic Stripe Reader . . . . . . . . . . . 25
Testing the Serial Version: . . . . . . . . 25
Testing the USB MSR Keyboard Emulation25
Testing the USB-HID Class MSR . . . . . 25
Rear Facing Customer Display. . . . . . . . 26
Serial Customer Display . . . . . . . . . 26
USB Customer Display . . . . . . . . . . 26
Installing the Touch Driver Software . . . . . 27
Installing the Serial Touch Driver . . . . . 28
Installing the Serial Touch Driver for Windows
XP, Windows 2000, Me, 95/98 and NT 4.0 28
Installing the Serial Touch Driver for MS-DOS
and
Windows 3.1 . . . . . . . . . . . . . . . 29
Installing the USB Touch Driver . . . . . . . 30
Installing the USB Touch Driver for Windows
XP, Windows 2000, Me and 98 . . . . . . 30
Chapter 3
Operation 31
About Touchmonitor Adjustments. . . . . . . . 31
Controls and Adjustment . . . . . . . . . . . . 33
OSD Lock/Unlock . . . . . . . . . . . . . . 33
Power Lock/Unlock . . . . . . . . . . . . . 33
OSD Menu Functions . . . . . . . . . . . . 33
OSD Control Options . . . . . . . . . . . . 34
Brightness . . . . . . . . . . . . . . . . 34
Contrast . . . . . . . . . . . . . . . . . 34
Saturation, Hue, Flesh Tones. . . . . . . 34
Phase. . . . . . . . . . . . . . . . . . . 34
Auto Adjust . . . . . . . . . . . . . . . . 34
OSD Left/Right . . . . . . . . . . . . . . 34
OSD Up/Down . . . . . . . . . . . . . . 34
Clock . . . . . . . . . . . . . . . . . . . 34
Color Temperature . . . . . . . . . . . . 34
Current Input . . . . . . . . . . . . . . . 34
OSD Position . . . . . . . . . . . . . . . 34
Language. . . . . . . . . . . . . . . . . 35
Recall Defaults . . . . . . . . . . . . . . 35
OSD Timeout . . . . . . . . . . . . . . . 35
Power-Save (No Input) . . . . . . . . . . 35
Power LED Display & Power Saving. . . . . 35
General Power Saving Mode . . . . . . . 35
Display Angle . . . . . . . . . . . . . . . . . . 35
Chapter 4
T roub leshooting 37
Solutions to Common Problems . . . . . . . . 37
Appendix A
Native Resolution 39
Appendix B
T ouchmonitor Safety 41
Care and Handling of Your Touchmonitor. . . . 42
Appendix C
T ec hn ical S pec ificatio ns 43
iii
Display Modes. . . . . . . . . . . . . . . . . . 43
Touchmonitor Specifications. . . . . . . . . . . 44
AccuTouch Touchscreen Specifications . . . 45
IntelliTouch Touchscreen Specifications . . . 46
Infrared Touchscreen Specifications . . . . . 47
12.1" LCD Touchmonitor (ET1229L-XXWA-1)
Dimensions . . . . . . . . . . . . . . . . . . 48
Regulatory In f orma tion 51
W arran ty 55
Index 57
USB (Universal Serial Bus) Keyboard
Emulation Swipe Reader 59
Port Powered Swipe Reader Technical
Reference Manual 93
MSR Device Drivers for Windows
Programming Reference Manual 111
Serial Interface Customer Pole
Display 211
USB Interface Customer Pole Display 213
Customer Displays User Manual 215
USB Fingerprint Recognition Device 234
iv
Product Description
The 1229L is a retail terminal designed to present information to the operator
and the customer. The 1229L is available in serial and USB versions. The
1229L functionally con sists o f a 12.1” LCD main disp lay with a touchscre en, an
optional vacuum fluorescent display (VFD) Customer Display, an optional
fingerprint reader (USB version only), an optional credit card reader, and a 6
port USB (USB version only) Hub. The main display element is a 12.1 inch
diagonal SVGA resolution (800x600) LCD display. The main display will
consist of an LCD Display and touch scree n. Three typ es of touc hscree ns can be
selected in the 1229 L as opti ons. They a re AccuTouc h, Intell itouch, and IR. The
Customer Display is a twenty character two line vacuum fluorescent display
(VFD). The VFD can display 40 charac ters in a 2 0 characte r 2 row format . Each
character is made by various fonts using a 5x7 pixel format matrix.
C HAPTER
C
HAPTER
1
I
NTRODUCTION
The fingerprint reader translates illuminated images of fingerprints into digital
code for further software processing, e.g. enrollment (fingerprint registration)
and verification (a ut hent ic at ion of registered users). The fin ger pri nt rea der uses
the SEIR method and CMOS image sensor to capture high contrast, high
resolution fingerpr int images. A s eries of al gorithms ext racts minuti ae data from
the image, mapping the distinguishing characteristics of fingerprint ridge ends,
splits, dots, and arches. To identify or verify a fingerprint, a proprietary
matching algorithm compares the extracted minutiae points from the input
fingerprint on the optical module to a previously stored sample. The entire
matching process takes roughly one second. There is a fingerprint reader
available in the USB version of the 1229L and none in the serial version of the
1229L.
1-1
The credit card reader reads all three stripes on a standard credit card or drivers
license. The credit card is read by sliding the credit card, stripe side toward the
display through the credit card reader forward or backward. There is a serial
credit card reader and a USB credit card reader.
The Hub provides 4 internal USB ports to be used by the credit card reader, the
fingerprint reader, the touchscreen, and the customer display. The hub also
supplies two USB por ts t o t he outside of the back o f the 12 29L for external use.
The hub is only used by the USB version of the 1229L. The 1229L is powered
by 12 VDC from a universal type power supply brick.
Detailed LCD Display Performance Requirements
2.1” TFT LCD Display Panel
Display Format: 1800 x 600
Display area 12.1” 246.0mm (H) x 184.5mm (V)
Pixel Pitch 12.1” 0.3075mm (H) x 0.3075mm (V)
Contrast Ratio 300 typical
Brightness 300 nits typical with no touchscreen;
AccuTouch
with IR
Accutouch Transmission 82% typical
IntelliTouch Transmission 92% typical
IR Touchscreen Trans m is si on 92% typical
Response Time Tr = 30 msec/Tf = 20 msec typical
Display Color 16 million colors with dithering
Horizontal Viewing Angle +/- 60 degrees typical at CR=10
Vertical Viewing Angle -50/+40 degrees typical at CR=10
; 276 nits with IntelliTouch; 276 nits
246 nits with
1-2 Elo Entuitive Touchmonitor User Guide
Video Interface Connector The video interface connector is a High density 15 pin type
Indicator Lamps The LCD display shall provide an indicator lamps to give
Audio Jack Provides for audio input signal to the stereo speakers
HD-15.
the status of the Power Management System
mounted in the 1229L.
Customer Disp la y
The Customer Display is a twenty character two line vacuum fluorescent
display (VFD). It consists of a VFD and VFD controller. There is a serial
version controller and a USB contro ller. The act ual VFD is com mon to the
serial and USB versions.
Serial Version
Optical Parameters
Character s per row
Number of rows
Character
20
2
5x7 dot matrix
configuration
Character Height 9.5 mm
Character width 6.2 mm
Character
ASCII
configuration
Character color Blue green
MTBF 300,000 hours
Fingerprint Reader
There is a fingerprint reader in the USB version and none in the serial version.
General Description-FDU01 B is a PC per ipher al FRD (Fi ngerpr int Rec ognition
Device) for USB (Universal Serial Bus) connections.
1-3
Specifications
Sensor SecuGen FOR
Image Capture Speed 600ms / frame
Image Transfer Speed 500Byte / ms
Pixel Resolution 356 x 292
USB Signaling Type Full Speed Ty pe
Theory of Operation
The USB host initiates communication with the FDU01 using operation
commands (Sensor LED On, Fingerprint Capture Start and Stop). Fingerprint
data are then captured by the CMOS sensor at a total image size of 356 x 292
with 8-bit gray level. The image frame transfer speed is 500 bytes/ms. It takes
about 600 milliseconds to send one frame of image data over USB protocols.
FDU01 uses the SecuGen FOR (Fingerprint Optic Reader).
Sensor Specifications
Sensor CMOS Image Sensor
Resolution 500dpi
Verifying Time < 1sec
Image Capture Error Rate < 0.1%
Life Time Typically 40,000Hrs
Credit Card Reader
There is a serial credit card reader and a USB credit card reader.
The USB version is available in HID and Keyboard emulation versions. The
reader reads all three s tripes on a st andard cre dit card or drivers l icense. A green
LED provides the operator with continuous status of the reader operations.
Reference Standards-Conform to
applicable standards
Message Format ACCII
Card Speed 3 to 50 IPS
MTBF Electronics 125,000 hrs; Head 1,000,000 pa ss es
1-4 Elo Entuitive Touchmonitor User Guide
International Standards Organiz atio n, Am er ican Na tio nal
Standards Institute, California Drivers License, American
Association of Motor Vehicle Administrators
Six Port USB Hub
The Hub provides 4 internal USB ports to be used by the credit card reader, the
fingerprint reader, the touchscreen, and the customer display. The hub also
supplies two USB por ts t o t he outside of the back o f the 12 29L for external use.
The hub is only used by the USB version of the 1229L. The hub meets the
following requirements:
Specification
Full compliance with USB specification 1.0, 1.1 and HID Class
Definition Rev 1.0.
Hub shall be self powered
Hub shall provide 2 external and 4 internal downstream ports with individual
port over current detection, protection and recovery. Supports both Open Host
Controller Interface (OHCI) and Universal
Host Controller Interface (UHCI).
Supports Suspend and Resume operation.
Bus fault detection and recovery.
External 12 VDC Power Supply
The 1229L shall be powered by 12 VDC from a universal type power supply
brick. The power supply shall provide the following capability:
Input voltage 100 to 240 vac
Input frequency 47 to 63 hz
Output voltage 12 vdc
Output line and load regulation +/- 2%
1-5
1-6 Elo Entuitive Touchmonitor User Guide
C
HAPTER
2
I
NSTALLATION AND
This chapter discuss es how t o inst all y our LCD t ouchmonit or and how to i nstal l
Elo TouchSystems driver software.
Unpacking Your Touchmonitor
Check that the following items are present and in good condition:
C HAPTER
S
ETUP
Touchmonitor
Serial cable
(one for each option)
Power cable US/Canada
Brick power supply
OR
USB cable
European power cable
VGA cable
CD and Quick Install
Guide
2-7
Product Overvie w
Main Unit
Rear View
2-8 Elo Entuitive Touchmonitor User Guide
Side View
Base Bottom View
2-9
Kensington™ Loc k
The Kensington™ lock is a sec uri ty dev ice t hat pr event s thef t. To fin d out mor e
about this security device, go to http://www.kensington.com.
2-10 Elo Entuitive Touchmonitor User Guide
Serial Interface Connection
Your touchmonitor comes with one of the following touchscreen connector
cables: Serial (RS-232) cable or USB cable. (For Windows 98, 2000, Me and
XP systems only.)
To set up the display, please refer to the following figures and procedures:
Remove the Back Cover
The cables are connected at the back of the monitor.
back cover
• To remove the cover, grasp the lip of the cover and pull towards you until it
snaps off.
2-11
C
AUTION
N
Before connecting the cables to your touchmonitor and PC, be sure that the computer
and touchmonitor are turned off.
OTE
:
Before connecting the cables to the touchmonitor, route all the cables through the hole in
the stand as shown in the picture above.
2-12 Elo Entuitive Touchmonitor User Guide
Serial Connection Option
The following illustrations guide you step by step in connecting your
touchmonitor using a serial cable connection.
video cable
• Connect one end of the video c able t o the rear sid e of computer and the ot her
to the LCD monitor. Tighten by turning the two thumb screws clockwise to
ensure proper grounding.
2-13
power cable
cable management
clip
• Connect one end of the brick power supply to the monitor and the o ther en d
to the connector of the power cable.
• Connect the power cable to the power port in the monitor.
• After connecting the power cable, secure the cable under the cable
management clip.
2-14 Elo Entuitive Touchmonitor User Guide
speaker cable
• Connect one end of the speaker cable to the speaker port in the computer
and the other end to the port in the monitor
• After connecting the speaker cable, secure it under the cable management
clip.
2-15
touchscreen cable cable management
clip
• Connect one end of the s erial touchs creen cable to the rear side of co mputer
and the other to the LCD monitor. Secure the cable under the cable
management clip
2-16 Elo Entuitive Touchmonitor User Guide
MSR cable
• Connect one end of the MSR cable to the computer and the other end to the
monitor.
2-17
customer display
cable
Connect one end of the customer display cable to the computer and the other
end to the monitor. Secure the cable under the cable management clip.
• Press the power button on front panel to turn the monitor power on.
2-18 Elo Entuitive Touchmonitor User Guide
USB Interface Connec tion
The following illustrations guide you step by step in connecting your
touchmonitor using a USB cable connection.
video cable
• Connect one end of the video c able t o the rear sid e of computer and the ot her
to the LCD monitor. Tighten by turning the two thumb screws clockwise to
ensure proper grounding.
2-19
power cable
cable management
clip
• Connect one end of the brick power supply to the monitor and the o ther en d
to the connector of the power cable.
• Connect the power cable to the power port in the monitor.
• After connecting the power cabl e, sec ur e it under the cab le management clip.
2-20 Elo Entuitive Touchmonitor User Guide
speaker cable
• Connect one end of the speaker cable to the speaker port in the computer
and the other end to the port in the monitor. After connecting the speaker
cable, secure it under the cable management clip,
2-21
self powered USB 1.1 Hub
cable management
USB cable
clip
• Connect one end of the US B c a b le to the rear side of the computer and the
other to the LCD monito r. Se cur e t he cable under the cable management cl ip.
• The USB cable is for optional touch, MSR, CD and Finger Print Reader.
Only one USB cable is needed because the device contains a self powered
USB 1.1 Hub. Two self powered ports are available for running other USB
devices. For touch only, no USB Hub is present.
2-22 Elo Entuitive Touchmonitor User Guide
Replace the Bac k Cover
back cover lip
cables
• When you have attached all the cables to the monitor, gently bring all the
cables toward the stand so they fit under the cover lip.
• Snap the back cover in place over the connections.
2-23
Optimizing the LCD Display
To ensure the LCD display works well with your computer, configure the
display mode of your graphic card to make it less than or equal to 800 x 600
resolution, and make sure the timing of the display mode is compatible wit h the
LCD display. Refer to Appendix A for more information about resolution.
Compatible video modes for your touchmonitor are listed in Appendix C.
Installing the Peripheral Device Driver s
Finger Print Reader
N
OTE
:
This driver is for MS Windows 9x through XP.
1 On the TouchTools CD, browse to Touch Monitor Peripherals\Finger
Print Readers\driver\EasyInstall\FDP02.
2 Double-click setup.exe
Follow the I nstall Shield Wizard procedure to complete the installation.
For a detailed software development kit, browse to Touch Monitor
Peripherals\Finger Print Readers and open the following files:
• FDxSDKforWindows1 .20.zip
• SecuBSPSDK for Windows2 .10.zip
You will enter one of the following serial numbers dep ending on your ope rating
system:
• FDx SDK for Windows: 31-100s101-3586383
• FDx SDK for Windows CE: 32-100s101-9713291
• SecuBSP SDK for Windows: 41-100s101-7685871
• SecuBSP SDK for Windows CE: 42-100s101-1155462
• SecuBSP SDK: 51-100s101-5963137
Once the driver setup is complete, the demo program can be run from Touch
Monitor Peripherals\Finger Print Readers\FPR Demo\BSPDemo.exe
2-24 Elo Entuitive Touchmonitor User Guide
Magnetic Stripe Reader
No drivers are needed.
T esting th e Serial Version:
1 Insure the MSR serial is connected. (Make a note of the serial port, COM1,
COM2, etc. it is connected to.)
2 Launch HyperTerminal
3 Go to file>new connection and type “MSR” then select OK.
4 In the Connect to Menu select Com port used in step one, then select OK.
5 In the Connection Property box set the following values:
• Bits per second to 9600
• Dat a Bits to 8
• Parity to None
• Stop bits to 1
• Flow control to Hardware
The device will immediately display the serial number. Slide any credit card
through the MSR to view the data.
T esting the USB MSR K e yboar d Em ulation
1 Plug in the device.
2 Open MS Word.
3 Slide the card through the MSR to view the data.
T esting the USB-HID Class M SR
1 On the CD, browse to Touch Monitor Peripherals\Magnetic Stripe Card
Readers\Demo.
2 Open the Readme.txt and follow instructions to test the unit.
2-25
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