Elo TouchSystems Entuitive 1767L Series, Elo Entuitive 3000 Series 1747L, Entuitive 1747L Series User Manual

ELO Entuitive Touchmonitor
User Guide

For 17" LCD Modular Kiosk Touchmonitors
1747L/1767L Series

Revision A

Elo Entuitive Touchmonitor

User Guide

17" LCD Kiosk Touchmonitor

1747L/1767L Series

Revision A

P/N 008559

Elo TouchSystems, Inc.

1-800-ELOTOUCH

www.elotouch.com

Copyright © 2002 Elo TouchSystems Inc. All Rights Reserved.

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or trans lated into any language or computer language, in any for m or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permi s sion of Elo TouchSystem s .

Disclaimer

The information in this document is subject to change without notice. Elo TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranti es of merchantab ility or fitnes s for a particula r purpose. El o TouchSystems reserves
the right to revise this publication and to make changes from time to time in the content hereof
without obli ga t ion of Elo Touch S ys tems to no tify any pe r s o n of s uc h revisions or chan ges.

Trademark Acknowledgments

IntelliTouch, iTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo
TouchSystems Inc.

Other product names mentioned herein may be trademarks or registered trademarks of their
respective compa nies. Elo TouchSystems claims no interest in trademarks ot her than its own.

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iv

Table of Contents

Chapter 1

Introduction 1

Precautions . . . . . . . . . . . . . . . . . . . . 1

About the Product . . . . . . . . . . . . . . . . . 1

Chapter 2

17

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.

.
.

.

3

7
8

9

10

19

21

Installation and Setup

Unpacking Your Touchmonitor

Product Overview . . . . . . . . . . . . . . . . . 4

Main Unit
Rear View
Side View
Top View
Attaching the L-Brackets

Panel Cut Out . . . . . . . . . . . . . . . . . 6

1747L Option 1
1747L Option 2
1747L Option 3
1767L Option 1
1767L Option 2

Touch Interference Connection . . . . . . . . . 11

STEP 1-Connecting the Video Cable
STEP 2-Connecting the Serial or USB
Touchscreen cable

STEP 3-Connecting the OSD Remote
Cable

STEP 4-Connecting the Power Cable

Optimizing the LCD Display . . . . . . . . . . . . . 16

VESA Mount on Your Touchmonitor . . . . . . . . 16

VESA Mounting Interface

Installing the Drive Software . . . . . . . . . . . . 18

Installing the Serial Touch Driver. . . . . . . 19

Installing the Serial Touch Driver for Windows

XP, 2000, Me, 95/98 and NT 4.0 . . . . .

Installing the Serial Touch Driver for MS-DOS
and Windows 3.1

Installing the USB Touch Driver . . . . . . . 21

Installing the USB Touch Driver for Windows
XP, 2000, Me and 98

. . . . . . . . . . . . . . . . . . 4

. . . . . . . . . . . . . . . . . . 4

. . . . . . . . . . . . . . . . . . 5

. . . . . . . . . . . . . . . . . . 5

. . . . . . . . . . . . . . . . 6

. . . . . . . . . . . . . . .

. . . . . . . . . . . . . . .

. . . . . . . . . . . . . . .

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. . . . . . . . . . . . . . . . . . . . . 14

. . . . . . . . . . . 3

. . . . . . . . . . 6

. . . . 12

. . . . . . . . . . . . . 13

. . . . . 15

. . . . . . . . . .

. . . . . . . . . . . . . 20

. . . . . . . . . . .

Chapter 3

Operation 23

About Touchmonitor Adjustments . . . . . . . . 23

Using the On-Screen Display (OSD) Menus . . 23

Remote OSD Buttons . . . . . . . . . . . . . 24

OSD Menu Function . . . . . . . . . . . . . . 25

Chapter 4

Trouble shooting 27

Solutions to Common Problems . . . . . . . . 27

Appendix A

Native Resolution 29

Appendix B

Touchmonitor Safety 31

Care and Handling of your Touchmonitor . . . . 32

Appendix C

Technical Specifications 33

Compatible Video Modes . . . . . . . . . . . . 33

Touchmonitor Specifications . . . . . . . . . . 34

17" LCD Touchmonitor (ET 17X7L-XXWB-X)
Dimensions

. . . . . . . . . . . . . . . . . . 38

Regulatory Information 39
Warranty 43

Index

45

v

vi

C HAPTER

1

C

HAPTER

1

I

NTRODUCTION

Congratulations on your purchase of an Elo TouchSystems Entuit ive
touchmonitor. Your new touchmonitor combines the reliable performance of
Elo’s touch technology with the latest advances in LCD display design. This
combination of features creates a natural flo w of informa tion between a user
and your touchmonitor.

Precautions

Follow all warnings, precautions and maintenance as recommended in this
user’s manual to maximize the life of your unit. See Appendix B for more
information on touchmonitor safety.

Abou t the Pr od uct

Your LCD Kiosk Touchmonitor is a 17.0” SXGA TFT color display with the
following features:

• Direct analog RGB or Digital RGB input

• 17.0” diagonal screen size

• 16.7 million displayable colors

• 1280 x 1024 resolution

• SXGA/XGA/SVGA/VGA/VESA/Mac compatible

• 30kHz~80kHz horizontal scan

• 56~75Hz refresh rate

1-1

• Auto adjustm ent capability

• High quality full screen re-scaling

• Multilingual OSD menus in six languages: English, French, German,
Spanish, Italian and Japanese

• Serial or USB touc h inte rfac e (U SB req uir es Windows 98, 2000, Me and
XP.)

• Patented touch technology of Elo TouchSystems

• VESA DDC 1/2B data communication

• VESA DPMS power saving

• Cable management device

• VESA flat panel monitor physical mounting interface (Both of 75 & 100mm)

• Remote OSD and Power button lockouts

• Cable stain reliefs for all cables

For full Product Specifications refer to Appendix C.

1-2 Elo Entuitive Touchmonitor User Guide

C

HAPTER

2

I

NSTALLATION AND

This chapter discusse s how to install your LCD touchmonito r and how to install
Elo TouchSystems driver software.

Unpac king Your Touc hmon itor

C HAPTER

2

S

ETUP

Check that the following 10 items are present and in good condition:

OR

LCD Display

Quick Install Guide

CD

Software

User Guide-on CD,
Quick Install Guide and software CD

Serial touchscreen cable

Monitor power cable
(US/Canada)

European monitor
power cable

OSD Remote

USB Cable

Video cable

Adapter

DVI-D Video cable

2-3

Product Overview

Main Unit

1767L Front-Mount

Rear View

1767L

Bottom View (1747L shown)

1747L Rear-Mount

1747L

See Detail A

2-4 Elo Entuitive Touchmonitor User Guide

REMOTE

POWER
SWITCH

POWER FEMALE DVI-D

VIDEO CONNECTOR

FEMALE 15-PIN

VIDEO CONNECTOR

Detail A

FEMALE 9-PIN SERIAL

TOUCHSCREEN CONNECTOR

USB CONNECTOROSD

Attaching th e L-Bracket s

Depending on your mounting scheme, use the L-brackets or the V ESA 75/100mm
standard holes located on the back of the kiosk monit or or the 5.5 diameter holes
(only on rear mount). See page 15 for VESA mounting information.

N

OTE

:

You will need a screwdriver to attach the L-brackets.

Your kiosk touchmonitor comes with a mounting bracket (C-bracket) attached
at the back. Included a re two L-brackets (and four screws) that attach to both
ends of the C-b racket for additional mounting options.

To attach the L-brackets:

1 Lay the monitor face down.
2 Place the long end of the L-bracket against the end of the mounting

C-bracket. Line up the two holes of the L-bracket with the two holes of the
C-bracket. See the illustration below.

L bracket

C bracket

3 Place two screws in the holes and with the screwdriver, screw them in to

secure the bracket.

4 Repeat steps 2 and 3 to attach the other L-bracket to the other side of the

mounting bracket.

2-5

Panel Cut Outs

1747L Option 1

TOP

2-6 Elo Entuitive Touchmonitor User Guide

TOP

1747L Option 2

TOP

2-7

1747L Option 3

TOP

TOP

2-8 Elo Entuitive Touchmonitor User Guide

1767L Option 1

To p

TOP

2-9

1767L Option 2

To p

2-10 Elo Entuitive Touchmonitor User Guide